Osterman Research User Guides

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Osterman Research User Guides"

Transcription

1 Osterman Research User Guides Hw t Evaluate and Chse a Messaging Archival Slutin 2006 Editin Osterman Research, Cntural and RITE Chice have published a user guide that will help rganizatins f all sizes understand the key decisin factrs in selecting an archival slutin fr their and instant messaging systems. This reprt, a majr update f the guide that we published in 2004, fcuses n a variety f issues, including: Prblems related t the archival f messaging data. The benefits that a messaging archival system can prvide t an rganizatin f any size, including: Regulatry cmpliance Supprt fr legal discvery and ther aspects f litigatin Strage management and ptimizatin Knwledge management Migratin, cnslidatin and disaster recvery Why backup is nt sufficient t meet messaging system data retentin requirements. Why messaging archival makes sense even fr rganizatins in nnregulated industries. The risks f nn-cmpliance. Analysis f hsted / managed service vs. in-huse slutins. Issues surrunding scalability and flexibility f deplyment. Regulatins, best practices fr data retentin and trends fr a variety f industries. In-depth discussin f imprtant data retentin requirements in the United States (federal and state) and United Kingdm. A detailed analysis f archiving requirements in the United Kingdm and hw these requirements are changing. Key questins t ask f messaging archival vendrs Sample RFP and business case fr messaging archival systems. Cntact infrmatin fr messaging archival vendrs. Hw t Evaluate and Chse a Messaging Archival Slutin was funded cmpletely by Osterman Research, Cntural and RITE Chice; n vendrs f messaging archival r related prducts were invlved in the funding r review f this reprt. Osterman Research, Inc. P.O. Bx 1058 Black Diamnd, Washingtn Phne: Fax:

2 Deliverables All subscribers t Hw t Evaluate and Chse a Messaging Archival Slutin will receive a bund cpy f the reprt; an electrnic cpy/site license f the reprt is available fr an additinal fee. Pricing and Delivery Hw t Evaluate and Chse a Messaging Archival Slutin is available fr $295 / 160. An electrnic cpy/site license is available fr $595 / 320. Abut Osterman Research, Inc. Osterman Research, Inc. prvides market research, cst mdeling, benchmarking and related services t vendrs f technlgy-based prducts and services. We help vendrs, IT departments and ther rganizatins make better decisins thrugh the acquisitin and applicatin f relevant, accurate and timely data n markets, market trends, prducts and technlgies. We als help vendrs f technlgy-riented prducts and services t understand the needs f their current and prspective custmers. Our clients include AXS-One, C2C, Captaris, EMC, Frtiva, ilumin, Intradyn, MessageLabs, Micrsft, Orchestria, Symantec, ZANTAZ and ZipLip, amng many thers. Abut Cntural, Inc. Cntural, Inc. is an independent prvider f archiving, strage and cmpliance cnsulting and educatin services that enable cmpanies t lwer csts, reduce risks and ensure cmpliance. We help cmpanies develp plicy, develp archiving and ILM strategy, evaluate vendrs and deply slutins. The cmpany is cmpsed f experienced, industry-leading cnsultants and educatrs wh are experts n cmpliance, , archiving and strage. Cntural sells n prducts and ffers unbiased advice t its clients. Abut RITE Chice Peter Hwes is Directr f Rite-Chice and Grup 5 Training with ver 30 years experience in the applicatin f electrnic systems t business peratins. Fr mre than 10 years he has specialized in the Legal Admissibility and Secure Strage f electrnic infrmatin and cmmunicatins. Detailed invlvement with the British Standards Institutin in this area has included develpment and delivery f wrkshps and c-authring their Cmpliance Wrkbk (riginally published as BSI PD 0009, nw BIP 0009). Peter has wrked clsely with a range f blue-chip rganizatins t help them adpt the recgnized statements f "Gd Practice" as cvered in the British Standards Institutin publicatins applied t messaging and dcument/recrd management systems.

3 Table f Cntents 1. Executive Summary The Prblem with Messaging Messaging Cmpliance Are Messages Really Regulated Dcuments? Requirements fr Specific Industries Privacy Regulatins Regulatins in the United Kingdm Why Deletin Desn t Wrk fr Cmpliance Litigatin Discvery Creating an Archiving Plicy Becming Litigatin- and Regulatin-Ready Questins t Ask When Evaluating an Archiving Slutin and Issuing an RFP Sample Messaging Archiving Prject Wrk Plan Archiving System Delivery Mdels and Pricing Archiving System Vendrs...101

4 Order Frm Hw t Evaluate and Chse a Messaging Archival Slutin US$295 / 160 each Electrnic Cpy/Site US$595 / 320 Ttal: $ r BILLING INFORMATION Name Telephne Organizatin Fax Street Address City, State, Zip/Pstal Cde Cuntry SHIPPING INFORMATION (if same as abve, please leave blank) Name Telephne Organizatin Fax Street Address City, State, Zip/Pstal Cde Cuntry Methd f Payment Visa Credit card #: MasterCard Exp. date (MM/YY): / Please send invice Purchase rder #: Payment is enclsed Please cntact me t arrange payment Please nte requested billing arrangements: Please fax t r rder frm

5 Fr mre infrmatin n Osterman Research, r if yu have any questins abut this reprt, please cntact us at: Osterman Research, Inc. P.O. Bx 1058 Black Diamnd, Washingtn Tel: Fax:

Systems Support - Extended

Systems Support - Extended 1 General Overview This is a Service Level Agreement ( SLA ) between and the Enterprise Windws Services t dcument: The technlgy services the Enterprise Windws Services prvides t the custmer. The targets

More information

Research Report. Abstract: The Emerging Intersection Between Big Data and Security Analytics. November 2012

Research Report. Abstract: The Emerging Intersection Between Big Data and Security Analytics. November 2012 Research Reprt Abstract: The Emerging Intersectin Between Big Data and Security Analytics By Jn Oltsik, Senir Principal Analyst With Jennifer Gahm Nvember 2012 2012 by The Enterprise Strategy Grup, Inc.

More information

WHAT YOU NEED TO KNOW ABOUT. Protecting your Privacy

WHAT YOU NEED TO KNOW ABOUT. Protecting your Privacy WHAT YOU NEED TO KNOW ABOUT Prtecting yur Privacy YOUR PRIVACY IS OUR PRIORITY Credit unins have a histry f respecting the privacy f ur members and custmers. Yur Bard f Directrs has adpted the Credit Unin

More information

expertise hp services valupack consulting description security review service for Linux

expertise hp services valupack consulting description security review service for Linux expertise hp services valupack cnsulting descriptin security review service fr Linux Cpyright services prvided, infrmatin is prtected under cpyright by Hewlett-Packard Cmpany Unpublished Wrk -- ALL RIGHTS

More information

Network Security Trends in the Era of Cloud and Mobile Computing

Network Security Trends in the Era of Cloud and Mobile Computing Research Reprt Abstract: Netwrk Security Trends in the Era f Clud and Mbile Cmputing By Jn Oltsik, Senir Principal Analyst and Bill Lundell, Senir Research Analyst With Jennifer Gahm, Senir Prject Manager

More information

ITIL Service Offerings & Agreement (SOA) Certification Program - 5 Days

ITIL Service Offerings & Agreement (SOA) Certification Program - 5 Days ITIL Service Offerings & Agreement (SOA) Certificatin Prgram - 5 Days Prgram Overview ITIL is a set f best practices guidance that has becme a wrldwide-adpted framewrk fr Infrmatin Technlgy Services Management

More information

ITIL Release Control & Validation (RCV) Certification Program - 5 Days

ITIL Release Control & Validation (RCV) Certification Program - 5 Days ITIL Release Cntrl & Validatin (RCV) Certificatin Prgram - 5 Days Prgram Overview ITIL is a set f best practices guidance that has becme a wrldwide-adpted framewrk fr Infrmatin Technlgy Services Management

More information

Document Capture Software Market Analytics Subscription Service 2014

Document Capture Software Market Analytics Subscription Service 2014 Dcument Capture Sftware Market Analytics Subscriptin Service 2014 Relied upn by the majr dcument capture vendrs, this is the nly annual definitive analysis fcused exclusively n the Wrld Wide Dcument Capture

More information

ready. aiim. learn. 2-day BPM Specialist Training Class - Learn global best practices for improving business processes

ready. aiim. learn. 2-day BPM Specialist Training Class - Learn global best practices for improving business processes 2-day BPM Specialist Training Class - Learn glbal best practices fr imprving business prcesses Intrductin The Business Prcess Management (BPM) Certificate Prgram is designed frm glbal best practices amng

More information

Research Report. Abstract: Security Management and Operations: Changes on the Horizon. July 2012

Research Report. Abstract: Security Management and Operations: Changes on the Horizon. July 2012 Research Reprt Abstract: Security Management and Operatins: Changes n the Hrizn By Jn Oltsik, Senir Principal Analyst With Kristine Ka and Jennifer Gahm July 2012 2012, The Enterprise Strategy Grup, Inc.

More information

The actions discussed below in this Appendix assume that the firm has already taken three foundation steps:

The actions discussed below in this Appendix assume that the firm has already taken three foundation steps: MAKING YOUR MARK 6.1 Gd Practice This sectin presents an example f gd practice fr firms executing plans t enter the resurces sectr supply chain fr the first time, r fr thse firms already in the supply

More information

Request for Resume (RFR) CATS II Master Contract. All Master Contract Provisions Apply

Request for Resume (RFR) CATS II Master Contract. All Master Contract Provisions Apply Sectin 1 General Infrmatin RFR Number: (Reference BPO Number) Functinal Area (Enter One Only) F50B3400026 7 Infrmatin System Security Labr Categry A single supprt resurce may be engaged fr a perid nt t

More information

Charmaine Brooks CRM (208) 343-1904 charmaine.brooks@imergeconsult.com

Charmaine Brooks CRM (208) 343-1904 charmaine.brooks@imergeconsult.com Charmaine Brks CRM (208) 343-1904 charmaine.brks@imergecnsult.cm Overview Significant Prjects Ms. Brks is a Certified Recrds Manager and has 25+ years experience in the full lifecycle management f recrds

More information

Table of Contents. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.

Table of Contents. This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Table f Cntents Tp Pricing and Licensing Questins... 2 Why shuld custmers be excited abut Micrsft SQL Server 2012?... 2 What are the mst significant changes t the pricing and licensing fr SQL Server?...

More information

Standardization or Harmonization? You need Both

Standardization or Harmonization? You need Both Standardizatin r? Yu need Bth Albrecht Richen and Ansgar Steinhrst Recently the CFO f a majr cnsumer electrnics cmpany stated, We dn t need standardizatin f ur wrldwide prcesses, we need harmnizatin. Is

More information

Service Management - Framework 2013

Service Management - Framework 2013 Service - Framewrk 2013 Getting Started Right with Service System Netwrk Firewall Sftware Service App With the right framewrk, enterprises f almst any size small t large can implement effective functinal

More information

TERM OF REFERENCE. for the English Based Curriculum Development (Primary) for Westline Education Group

TERM OF REFERENCE. for the English Based Curriculum Development (Primary) for Westline Education Group TABLE OF CONTENT TERM OF REFERENCE fr the English Based Curriculum Develpment (Primary) fr Westline Educatin Grup 1- Cmpany Backgrund. 2 2- Strategic Challenges. 2 3- Cnsultancy Objectives. 2 4- Purpse

More information

The Importance Advanced Data Collection System Maintenance. Berry Drijsen Global Service Business Manager. knowledge to shape your future

The Importance Advanced Data Collection System Maintenance. Berry Drijsen Global Service Business Manager. knowledge to shape your future The Imprtance Advanced Data Cllectin System Maintenance Berry Drijsen Glbal Service Business Manager WHITE PAPER knwledge t shape yur future The Imprtance Advanced Data Cllectin System Maintenance Cntents

More information

Selecting a New Billing & Financial Management System

Selecting a New Billing & Financial Management System Selecting a New Billing & Financial Management System SCAMPS June 9, 2014 Kimberly Williams, NISC 678-428-1699 Kimberly.williams@nisc.cp Knwledge is pwer. Infrmatin is liberating. Educatin is the premise

More information

Electronic and Information Resources Accessibility Compliance Plan

Electronic and Information Resources Accessibility Compliance Plan Electrnic and Infrmatin Resurces Accessibility Cmpliance Plan Intrductin The University f Nrth Texas at Dallas (UNTD) is cmmitted t prviding a wrk envirnment that affrds equal access and pprtunity t therwise

More information

This report provides Members with an update on of the financial performance of the Corporation s managed IS service contract with Agilisys Ltd.

This report provides Members with an update on of the financial performance of the Corporation s managed IS service contract with Agilisys Ltd. Cmmittee: Date(s): Infrmatin Systems Sub Cmmittee 11 th March 2015 Subject: Agilisys Managed Service Financial Reprt Reprt f: Chamberlain Summary Public Fr Infrmatin This reprt prvides Members with an

More information

Have some knowledge of how queries execute. Must be able to read a query execution plan and understand what is happening.

Have some knowledge of how queries execute. Must be able to read a query execution plan and understand what is happening. Curse 2786B: Designing a Micrsft SQL Server 2005 Infrastructure Abut this Curse This tw-day instructr-led curse prvides database administratrs wrking in enterprise envirnments with the knwledge and skills

More information

Information Governance and RIM Explained

Information Governance and RIM Explained Infrmatin Gvernance and RIM Explained Interactive Panel Discussin Clarifying the Definitins f Infrmatin Gvernance and RIM and hw they wrk tgether Daryl Dwns, CRM David Fleming, CRM, IGP, CIP Hward Ls,

More information

Legacy EMR Data Conversions

Legacy EMR Data Conversions Legacy EMR Data Cnversins Agenda Abut us Drivers fr EMR Replacement Things t Cnsider Tp 5 Reasns EMR Cnversins Fail Optins fr Legacy EMR Cnversin Case Study Abut Us Health efrmatics is a healthcare IT

More information

Process of Setting up a New Merchant Account

Process of Setting up a New Merchant Account Prcess f Setting up a New Merchant Accunt Table f Cntents PCI DSS... 3 Wh t cntact?... 3 Bakcgrund n PCI... 3 Why cmply?... 3 Hw t cmply?... 3 PCI DSS Scpe... 4 Des PCI DSS Apply t Me?... 4 What if I am

More information

Policy on Free and Open-source Software. Government Policy of Iceland

Policy on Free and Open-source Software. Government Policy of Iceland Plicy n Free and Open-surce Sftware Gvernment Plicy f Iceland Prime Minister s Office December 2007 Intrductin Free and pen-surce sftware is sftware based n a surce cde which the authrs chse t make public

More information

Considerations for Success in Workflow Automation. Automating Workflows with KwikTag by ImageTag

Considerations for Success in Workflow Automation. Automating Workflows with KwikTag by ImageTag Autmating Wrkflws with KwikTag by ImageTag Cnsideratins fr Success in Wrkflw Autmatin KwikTag balances cmprehensive, feature-rich Transactinal Cntent Management with affrdability, fast implementatin, ease

More information

Using PayPal Website Payments Pro UK with ProductCart

Using PayPal Website Payments Pro UK with ProductCart Using PayPal Website Payments Pr UK with PrductCart Overview... 2 Abut PayPal Website Payments Pr & Express Checkut... 2 What is Website Payments Pr?... 2 Website Payments Pr and Website Payments Standard...

More information

QBT - Making business travel simple

QBT - Making business travel simple QBT - Making business travel simple In business travel, cmplexity csts. S, we ffer less f it. We adpt the latest technlgy and make it simple, transparent and highly persnal. S yu get mre f what yu need

More information

Research Report. Abstract: Advanced Malware Detection and Protection Trends. September 2013

Research Report. Abstract: Advanced Malware Detection and Protection Trends. September 2013 Research Reprt Abstract: Advanced Malware Detectin and Prtectin Trends By Jn Oltsik, Senir Principal Analyst With Jennifer Gahm, Senir Prject Manager September 2013 2013 by The Enterprise Strategy Grup,

More information

In addition to assisting with the disaster planning process, it is hoped this document will also::

In addition to assisting with the disaster planning process, it is hoped this document will also:: First Step f a Disaster Recver Analysis: Knwing What Yu Have and Hw t Get t it Ntes abut using this dcument: This free tl is ffered as a guide and starting pint. It is des nt cver all pssible business

More information

Office Use Only Account # Approved By:

Office Use Only Account # Approved By: Office Use Only Accunt # Apprved By: Dealer Applicatin Please cmplete and submit this applicatin alng with a cpy f yur (EIN) Federal Tax Id Number certificate befre placing yur 1 st rder. We will review

More information

Research Report. Abstract: Data Center Networking Trends. January 2012. By Jon Oltsik With Bob Laliberte and Bill Lundell

Research Report. Abstract: Data Center Networking Trends. January 2012. By Jon Oltsik With Bob Laliberte and Bill Lundell Research Reprt Abstract: Data Center Netwrking Trends By Jn Oltsik With Bb Laliberte and Bill Lundell January 2012 2012 Enterprise Strategy Grup, Inc. All Rights Reserved. Intrductin Research Objective

More information

Business Intelligence represents a fundamental shift in the purpose, objective and use of information

Business Intelligence represents a fundamental shift in the purpose, objective and use of information Overview f BI and rle f DW in BI Business Intelligence & Why is it ppular? Business Intelligence Steps Business Intelligence Cycle Example Scenaris State f Business Intelligence Business Intelligence Tls

More information

Member Service Level Agreement for Technical Support updated: 18 September 2012 effective: 01 January 2013

Member Service Level Agreement for Technical Support updated: 18 September 2012 effective: 01 January 2013 Member Service Level Agreement fr Technical Supprt updated: 18 September 2012 effective: 01 January 2013 The fllwing technical supprt services are included with LINGOs membership: Cuntry-level Membership:

More information

IN-HOUSE OR OUTSOURCED BILLING

IN-HOUSE OR OUTSOURCED BILLING IN-HOUSE OR OUTSOURCED BILLING Medical billing is ne f the mst cmplicated aspects f running a medical practice. With thusands f pssible cdes fr diagnses and prcedures, and multiple payers, the ability

More information

Cloud Services Frequently Asked Questions FAQ

Cloud Services Frequently Asked Questions FAQ Clud Services Frequently Asked Questins FAQ Revisin 1.0 6/05/2015 List f Questins Intrductin What is the Caradigm Intelligence Platfrm (CIP) clud? What experience des Caradigm have hsting prducts like

More information

Mobile Telecom Expense Management

Mobile Telecom Expense Management Mbile Telecm Expense Management Quick Start Mbile Telecm Expense Management Intrductin The BT Mbile Telecm Expense Management Quick Start Service is part BT Managed Mbility Expenses* BT s suite f telecm

More information

Basics of Supply Chain Management

Basics of Supply Chain Management The Champlain Valley APICS Chapter is a premier prfessinal assciatin fr supply chain and peratins management and wrking tgether with the APICS rganizatin the leading prvider f research, educatin and certificatin

More information

White Paper. SharePoint and the Consumerization of IT: Considerations for BYOD Success. Authors: Aseem Pandit and Prateek Bhargava

White Paper. SharePoint and the Consumerization of IT: Considerations for BYOD Success. Authors: Aseem Pandit and Prateek Bhargava White Paper SharePint and the Cnsumerizatin f IT: Cnsideratins fr BYOD Success Authrs: Aseem Pandit and Prateek Bhargava The Evlutin f IT Cnsumerizatin & BYOD BYOD refers t the plicy f permitting emplyees

More information

Captive outsourcing models

Captive outsourcing models Captive utsurcing mdels India TP hygiene wrkshp Presenter: Vishnu Bagri Octber 23, 2013 2013 Transfer Pricing Assciates Hlding B.V. BACKDROP + India has evlved as a premier utsurcing hub fr IT, ITES, engineering

More information

The Cost Benefits of the Cloud are More About Real Estate Than IT

The Cost Benefits of the Cloud are More About Real Estate Than IT y The Cst Benefits f the Clud are Mre Abut Real Estate Than IT #$#%&'()*( An Osterman Research Executive Brief Published December 2010 "#$#%&'()*( Osterman Research, Inc. P.O. Bx 1058 Black Diamnd, Washingtn

More information

The ADVANTAGE of Cloud Based Computing:

The ADVANTAGE of Cloud Based Computing: The ADVANTAGE f Clud Based Cmputing: A Web Based Slutin fr: Business wners and managers that perate equipment rental, sales and/r service based rganizatins. R M I Crpratin Business Reprt RMI Crpratin has

More information

REQUEST FOR PROPOSAL FOR SHAREPOINT LEGISLATIVE MANAGEMENT SERVICES

REQUEST FOR PROPOSAL FOR SHAREPOINT LEGISLATIVE MANAGEMENT SERVICES REQUEST FOR PROPOSAL FOR SHAREPOINT LEGISLATIVE MANAGEMENT SERVICES The Wyming Legislature is at a pivtal pint in the management f its infrmatin and we are lking fr an accmplished firm with SharePint technlgy

More information

Corporate Profile, 2014

Corporate Profile, 2014 Cpyright 2014 IT-Serve.cm All rights reserved. IT-Serve.cm Crprate Prfile, 2014 Internatinal experience, Reginal reach, Lcal understanding Dubai Abu Dhabi Sharjah Oman Qatar Saudi Arabia IT-Serve.cm PO

More information

JADU UNIVERSE SPECIALIST CLOUD SERVICES: DEVELOPMENT

JADU UNIVERSE SPECIALIST CLOUD SERVICES: DEVELOPMENT JADU UNIVERSE SPECIALIST CLOUD SERVICES: DEVELOPMENT Sftware develpment fr gvernment digital services, web applicatins and payment transactins, by Jadu Jadu Limited Universe Huse 1 Merus Curt Leicester

More information

Vision and Draft Findings

Vision and Draft Findings Nebraska Bradband Plan Visin and Draft Findings Draft March 2014 Visin Nebraska s bradband visin is that residents, businesses, gvernment entities, cmmunity partners, and visitrs have access t affrdable

More information

Help Desk Level Competencies

Help Desk Level Competencies Help Desk Level Cmpetencies Level 1 Take user calls and manage truble tickets Ability t staff and manage the rganizatins helpdesk and effectively respnd t rutine custmer calls Ability t use prper grammar

More information

We will record and prepare documents based off the information presented

We will record and prepare documents based off the information presented Dear Client: We appreciate the pprtunity f wrking with yu regarding yur Payrll needs. T ensure a cmplete understanding between us, we are setting frth the pertinent infrmatin abut the services that we

More information

VCU Payment Card Policy

VCU Payment Card Policy VCU Payment Card Plicy Plicy Type: Administrative Respnsible Office: Treasury Services Initial Plicy Apprved: 12/05/2013 Current Revisin Apprved: 12/05/2013 Plicy Statement and Purpse The purpse f this

More information

PRIVACY POLICY Last revised: April 2015

PRIVACY POLICY Last revised: April 2015 PRIVACY POLICY Last revised: April 2015 ACD, LLC, and its affiliates (cllectively, we, us, ur ) understand that privacy is imprtant t ur cnsumers and want yu t make knwledgeable decisins abut the infrmatin

More information

Licensing the Core Client Access License (CAL) Suite and Enterprise CAL Suite

Licensing the Core Client Access License (CAL) Suite and Enterprise CAL Suite Vlume Licensing brief Licensing the Cre Client Access License (CAL) Suite and Enterprise CAL Suite Table f Cntents This brief applies t all Micrsft Vlume Licensing prgrams. Summary... 1 What s New in This

More information

Process Improvement Center of Excellence Service Proposal Recommendation. Operational Oversight Committee Report Submission

Process Improvement Center of Excellence Service Proposal Recommendation. Operational Oversight Committee Report Submission Prcess Imprvement Center f Excellence Service Prpsal Recmmendatin Operatinal Oversight Cmmittee Reprt Submissin INTRODUCTION This Prpsal prvides initial infrmatin regarding a pssible additin t a service.

More information

3/2 MBA Application Instructions

3/2 MBA Application Instructions 3/2 MBA Applicatin Instructins IMPORTANT INFORMATION Deadlines fr admissin are psted t the 3/2 MBA website. Applicatins are encuraged t be submitted by Nvember 1 f the Junir year. Please nte that all required

More information

Business Intelligence and DataWarehouse workshop

Business Intelligence and DataWarehouse workshop Business Intelligence and DataWarehuse wrkshp Benefits: Enables the Final year BE student/ Junir IT prfessinals t get a perfect blend f thery and practice n Business Intelligence and Data warehuse s as

More information

Agency Operations Plan 2015-17

Agency Operations Plan 2015-17 Agency Operatins Plan 2015-17 Agency: Nrth Dakta Public Emplyees Retirement System (NDPERS) Line f Business: (ptinal) The Public Emplyees Retirement System is the administratr f several emplyee benefit

More information

FINANCIAL SERVICES FLASH REPORT

FINANCIAL SERVICES FLASH REPORT FINANCIAL SERVICES FLASH REPORT Draft Regulatry Cmpliance Management Guideline Released by the Office f the Superintendent f Financial Institutins May 5, 2014 On April 30, 2014, the Office f the Superintendent

More information

HIPAA 5010 Implementation FAQs for Health Care Professionals

HIPAA 5010 Implementation FAQs for Health Care Professionals HIPAA 5010 Implementatin FAQs fr Health Care Prfessinals Updated September 27, 2012 Key Messages In January 2009, the Department f Health and Human Services published the final rule cntaining the requirements

More information

Improved Data Center Power Consumption and Streamlining Management in Windows Server 2008 R2 with SP1

Improved Data Center Power Consumption and Streamlining Management in Windows Server 2008 R2 with SP1 Imprved Data Center Pwer Cnsumptin and Streamlining Management in Windws Server 2008 R2 with SP1 Disclaimer The infrmatin cntained in this dcument represents the current view f Micrsft Crpratin n the issues

More information

Application for Inclusion of a Developed Practice Area in Professional Psychology for Purposes of Doctoral and Internship Program Accreditation

Application for Inclusion of a Developed Practice Area in Professional Psychology for Purposes of Doctoral and Internship Program Accreditation Applicatin fr Inclusin f a Develped Practice Area in Prfessinal Psychlgy fr Purpses f Dctral and Internship Prgram Accreditatin Cmmittee n Accreditatin c/ Office f Prgram Cnsultatin and Accreditatin Educatin

More information

CCPRF. Request for Proposals. Monitoring Services. November 25, 2009

CCPRF. Request for Proposals. Monitoring Services. November 25, 2009 CCPRF Request fr Prpsals Mnitring Services Nvember 25, 2009 Table f Cntents SECTION I... 1 1.1 INTRODUCTION AND OPPORTUNITY... 1 1.2 OBJECTIVES OF RFP... 1 1.3 STATEMENT OF WORK... 1 SECTION II... 2 2.1

More information

Database Services - Extended

Database Services - Extended 1 General Overview This is a Service Level Agreement ( SLA ) between and Database Services t dcument: The technlgy services Database Services prvides t the custmer. The targets fr respnse times, service

More information

Enhanced Enterprise Mobility Assessment Program Description

Enhanced Enterprise Mobility Assessment Program Description Enhanced Enterprise Mbility Assessment Prgram Descriptin NOTE: This dcument is prvided fr infrmatinal purpses nly, and des nt in itself cnstitute a binding legal dcument. BlackBerry assumes n respnsibility

More information

2010 AT&T Business Continuity Study CENTRAL REGION (Missouri) Results

2010 AT&T Business Continuity Study CENTRAL REGION (Missouri) Results 2010 Business Cntinuity Study: Missuri 2010 AT&T Business Cntinuity Study CENTRAL REGION (Missuri) Results Key Findings IT Plans fr 2010 IT budgets fr 2010 are abut the same r higher than thse f the previus

More information

Errors & Omissions Insurance for Title, Escrow Agents and Abstractors. Endorsed by the American Land Title Association

Errors & Omissions Insurance for Title, Escrow Agents and Abstractors. Endorsed by the American Land Title Association Errrs & Omissins Insurance fr Title, Escrw Agents and Abstractrs Endrsed by the American Land Title Assciatin The Insurance Cmpany: Title Industry Assurance Cmpany, a Risk Retentin Grup TIAC issued its

More information

Oregon Registry. Overview. Infant Toddler Professional Credential. Oregon Center for Career Development in Childhood Care and Education

Oregon Registry. Overview. Infant Toddler Professional Credential. Oregon Center for Career Development in Childhood Care and Education Oregn Registry Infant Tddler Prfessinal Credential Overview Oregn Center fr Career Develpment in Childhd Care and Educatin June 2015 Oregn Center fr Career Develpment in Childhd Care and Educatin SETTING

More information

Action. Situation. Client: Constant Contact Industry: Marketing Services Geography: United States RampRate Solutions: Data Center HyperSourcing

Action. Situation. Client: Constant Contact Industry: Marketing Services Geography: United States RampRate Solutions: Data Center HyperSourcing Client: Cnstant Cntact Industry: Marketing Services Gegraphy: United States RampRate Slutins: Data Center HyperSurcing Situatin At the end f 2010, Cnstant Cntact was a fast-grwing leader in prviding Internet-based

More information

To achieve these objectives we will use a combination of lectures, cases, class discussion, and exercises.

To achieve these objectives we will use a combination of lectures, cases, class discussion, and exercises. 95-730 E-business Technlgy and Management Curse Descriptin The Internet, and assciated technlgies, are nw an established element f the IT prtfli f rganizatins in bth the public and private sectrs. Experiments

More information

In-House Counsel Day Priorities for 2012. Cloud Computing the benefits, potential risks and security for the future

In-House Counsel Day Priorities for 2012. Cloud Computing the benefits, potential risks and security for the future In-Huse Cunsel Day Pririties fr 2012 Clud Cmputing the benefits, ptential risks and security fr the future Presented by David Richardsn Thursday 1 March 2012 WIN: What in-huse lawyers need Knwledge, supprt

More information

2013 Small and Medium Businesses Mobile Solutions Study

2013 Small and Medium Businesses Mobile Solutions Study 2013 Small and Medium Businesses Mbile Slutins Study April, 2013 Sanjeev Aggarwal Laurie McCabe 4/15/2013 Cpyright SMB Grup 1 Why is Mbility Slutins Imprtant? In the next 3-4 years the mbile internet traffic

More information

Skrill Merchant Services Application Form

Skrill Merchant Services Application Form Skrill Merchant Services Applicatin Frm Skrill Merchant Services Applicatin Frm (the Applicatin ) shuld be signed by r n behalf f the Merchant. It is very imprtant that the Merchant has read the Applicatin

More information

State of Wisconsin DET Dedicated Virtual Host Services Offering Definition

State of Wisconsin DET Dedicated Virtual Host Services Offering Definition State f Wiscnsin DET Dedicated Virtual Hst Services Offering Definitin Dcument Revisin Histry Date Versin Creatr Ntes 10/29/2010 1.0 Phil Staley Initial draft 11/3/2010 1.1 Phil Staley Ryan McKee Secnd

More information

Contract Risk Management

Contract Risk Management Cntract Risk Management A Practical Apprach frm The Caridn Academy telephne +27 82 651 8897 facsimile +27 86 674 3384 email inf@caridn.net website www.caridn.za.net 1 1 Over-expenditure, fr example thrugh

More information

Business Continuity Management Systems Foundation Training Course

Business Continuity Management Systems Foundation Training Course Certificatin criteria fr Business Cntinuity Management Systems Fundatin Training Curse CONTENTS 1. INTRODUCTION 2. LEARNING OBJECTIVES 3. ENABLING OBJECTIVES KNOWLEDGE & SKILLS 4. TRAINING METHODS 5. COURSE

More information

Workforce One Re-write

Workforce One Re-write Categry: Infrmatin Cmmunicatins Technlgy Innvatins Cntact: Jenna Cvey, Assistant Cmmissiner f Digital Technlgy Prject Initiatin: 6/1/2010 Prject Cmpletin: 12/11/2014 Executive Summary MN.IT Services, led

More information

Gartner Magic Quadrant Salesforce Automation 2009

Gartner Magic Quadrant Salesforce Automation 2009 Gartner Magic Quadrant Salesfrce Autmatin 2009 Sage CRM Slutins Opinin Brief Released July 24, 2009 Q. What is the Gartner Magic Quadrant (GMQ) fr SFA? A. The Gartner Magic Quadrant fr SFA is an analyst

More information

2008 BA Insurance Systems Pty Ltd

2008 BA Insurance Systems Pty Ltd 2008 BA Insurance Systems Pty Ltd BAIS have been delivering insurance systems since 1993. Over the last 15 years, technlgy has mved at breakneck speed. BAIS has flurished in this here tday, gne tmrrw sftware

More information

Plus500CY Ltd. Statement on Privacy and Cookie Policy

Plus500CY Ltd. Statement on Privacy and Cookie Policy Plus500CY Ltd. Statement n Privacy and Ckie Plicy Statement n Privacy and Ckie Plicy This website is perated by Plus500CY Ltd. ("we, us r ur"). It is ur plicy t respect the cnfidentiality f infrmatin and

More information

ITIL V3 Planning, Protection and Optimization (PPO) Certification Program - 5 Days

ITIL V3 Planning, Protection and Optimization (PPO) Certification Program - 5 Days ITIL V3 Planning, Prtectin and Optimizatin (PPO) Certificatin Prgram - 5 Days Prgram Overview The ITIL Intermediate Qualificatin: Planning, Prtectin and Optimizatin (PPO) Certificate is a free-standing

More information

Case Study. Portal Upgrade and Management services to a US based Fast Food Chain. Ananthakrishnan J Architect, Sonata Software

Case Study. Portal Upgrade and Management services to a US based Fast Food Chain. Ananthakrishnan J Architect, Sonata Software Case Study Ananthakrishnan J Architect, Snata Sftware Prtal Upgrade and services t a US based Fast Fd Chain Snata Sftware Limited www.snata-sftware.cm www.snata-sftware.cm Snata s SharePint Migratin and

More information

IT Help Desk Service Level Expectations Revised: 01/09/2012

IT Help Desk Service Level Expectations Revised: 01/09/2012 IT Help Desk Service Level Expectatins Revised: 01/09/2012 Overview The IT Help Desk team cnsists f six (6) full time emplyees and fifteen (15) part time student emplyees. This team prvides supprt fr 25,000+

More information

o o Thank you for choosing Clover Park Technical College! We look forward to welcoming you to CPTC soon!

o o Thank you for choosing Clover Park Technical College! We look forward to welcoming you to CPTC soon! Thank yu fr requesting the CPTC Internatinal Admissin Applicatin Packet! T cmplete yur admissin, please fill ut the fllwing frms and submit with the dcuments belw: FORMS Internatinal Educatin Admissins

More information

Integrate Marketing Automation, Lead Management and CRM

Integrate Marketing Automation, Lead Management and CRM Clsing the Lp: Integrate Marketing Autmatin, Lead Management and CRM Circular thinking fr marketers 1 (866) 372-9431 www.clickpintsftware.cm Clsing the Lp: Integrate Marketing Autmatin, Lead Management

More information

Application Due Diligence

Application Due Diligence Applicatin Due Diligence Technlgy Prject: Applicatin Sftware: Vendr: Gals: Ensure that the scpe f wrk and departmental respnsibilities are understd during the sftware evaluatin prcess. Cnfirm the sftware

More information

ISO Management Systems. Guidance on understanding the benefits of an ISO Management System

ISO Management Systems. Guidance on understanding the benefits of an ISO Management System ISO Management Systems Guidance n understanding the benefits f an ISO Management System Welcme & Intrductins 4031 University Drive, 206, Fairfax, VA 22030 3 Grant Square, 243, Hinsdale, IL 60521 www.radiancmpliance.cm

More information

HP ValuPack Consulting Description Storage Library System Disaster Recovery Audit ValuPack

HP ValuPack Consulting Description Storage Library System Disaster Recovery Audit ValuPack HP ValuPack Cnsulting Descriptin Strage Library System Disaster Recvery Audit ValuPack HP ValuPacks are standardized cnsulting services, prvided by HP Slutin Center Service Prfessinals, with pre-defined

More information

What is WebsiteSpark?... 1

What is WebsiteSpark?... 1 Prgram Guide Disclaimer MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS DOCUMENT. Cmplying with all applicable cpyright laws is the respnsibility f the user.

More information

SERVICES BEST PRACTICES

SERVICES BEST PRACTICES SERVICES SERVICES SERVICES BEST PRACTICES WHEN TO ENGAGE US Nt every study requires advanced prgramming and executin. Nt every team needs skills that are called upn nly infrequently. That s why CfMC partners

More information

Defining Sales Campaign Automation How e-mail, the Killer App, is best applied to marketing

Defining Sales Campaign Automation How e-mail, the Killer App, is best applied to marketing Defining Sales Campaign Autmatin Hw e-mail, the Killer App, is best applied t marketing Summary: Cmpanies tday are steadily adpting strategies and technlgies t reach prspects, custmers, and partners thrugh

More information

Nebraska Parenting Act Divorce and Separation Parenting Education Provider Information 2015 Application

Nebraska Parenting Act Divorce and Separation Parenting Education Provider Information 2015 Application Nebraska Parenting Act Divrce and Separatin Parenting Educatin Prvider Infrmatin 2015 Applicatin A. Apprval Prcess: Please submit the fllwing in the rder listed: 1. Prvider infrmatin sheet: Please cmplete

More information

HP ValuPack Consulting Description OpenVMS Engineering Change Order (ECO) Patch List

HP ValuPack Consulting Description OpenVMS Engineering Change Order (ECO) Patch List HP ValuPack Cnsulting Descriptin OpenVMS Engineering Change Order (ECO) Patch List HP ValuPacks are standardized cnsulting services, prvided by HP Slutin Center Service Prfessinals, with pre-defined custm

More information

PROTIVITI FLASH REPORT

PROTIVITI FLASH REPORT PROTIVITI FLASH REPORT The PCI Security Standards Cuncil Releases PCI DSS Versin 3.2 May 9, 2016 On April 28, 2016, the PCI Security Standards Cuncil (PCI SSC) released PCI Data Security Standard (PCI

More information

Enterprise Resource Planning System Request for Information. Review Team Meeting April 14, 2011

Enterprise Resource Planning System Request for Information. Review Team Meeting April 14, 2011 Enterprise Resurce Planning System Request fr Infrmatin Review Team Meeting April 14, 2011 Welcme Tday s meeting has been designed t fster dialgue Abut the ERP 2011 Plan f Actin; The ERP RFI Prcess; Abut

More information

University of Texas at Dallas Policy for Accepting Credit Card and Electronic Payments

University of Texas at Dallas Policy for Accepting Credit Card and Electronic Payments University f Texas at Dallas Plicy fr Accepting Credit Card and Electrnic Payments Cntents: Purpse Applicability Plicy Statement Respnsibilities f a Merchant Department Prcess t Becme a Merchant Department

More information

Secretary of Energy Steven Chu, U.S. Department of Energy. Acting Under Secretary David Sandalow, U.S. Department of Energy

Secretary of Energy Steven Chu, U.S. Department of Energy. Acting Under Secretary David Sandalow, U.S. Department of Energy T: Cc: Secretary f Energy Steven Chu, U.S. Department f Energy Acting Under Secretary David Sandalw, U.S. Department f Energy Frm: Steven Ashby, Deputy Directr fr Science & Technlgy, Pacific Nrthwest Natinal

More information

Montana Acquisition & Contracting System (emacs) emacs Handbook. Vendor Registration and Data Management

Montana Acquisition & Contracting System (emacs) emacs Handbook. Vendor Registration and Data Management Mntana Acquisitin & Cntracting System (emacs) emacs Handbk Vendr Registratin and Data Management Welcme The purpse f this emacs Handbk fr Vendr Registratin and Data Management is t prvide vendrs with the

More information

A. Early Case Assessment

A. Early Case Assessment Electrnic Discvery Reference Mdel Standards fr the identificatin f electrnically stred infrmatin in discvery http://www.edrm.net/resurces/standards/identificatin A. Early Case Assessment Once a triggering

More information

The University of Tennessee Health Science Center

The University of Tennessee Health Science Center The University f Tennessee Health Science Center UTHSC Plicy Related t Statinery, Publicatins and Printing Related Frms and infrmatin: http://www.tennessee.edu/identity/ Tennessee Higher Educatin Publicatins

More information

Electronic Data Interchange (EDI) Requirements

Electronic Data Interchange (EDI) Requirements Electrnic Data Interchange (EDI) Requirements 1.0 Overview 1.1 EDI Definitin 1.2 General Infrmatin 1.3 Third Party Prviders 1.4 EDI Purchase Order (850) 1.5 EDI PO Change Request (860) 1.6 Advance Shipment

More information