The case ITAIPU Jaime JARA

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "The case ITAIPU Jaime JARA"

Transcription

1 Knowledge Management and Open Innovation for Regional Development The case ITAIPU Jaime JARA SEPNET Seminar Buenos Aires

2 ITAIPU Corporate Process Knowledge Management Opening up the innovation process Socioeconomic development Conclusions Jaime JARA / 2

3 Itaipu Bi-national superlative World s largest power plant Public company Sales 3.5 Billion USD/Year The industry Mid Tech Technology lifecycle Technical knowledge Unique context / constraints led to singular opportunities for knowledge creation Jaime JARA / 3

4 Itaipu %50/50 Ownership International treaty ANDE Paraguay Electrobrás - Brazil IPO Mission statement (2005- ) Produce cost, quality effective energy, promoting corporate social responsibility, tourism and technology development 30 years old Aging workforce Technical change Deregulation Market innovation Jaime JARA / 4

5 Itaipu Jaime JARA / 5

6 ITAIPU Corporate Process Knowledge Management Opening up the innovation process Socioeconomic development Conclusions Jaime JARA / 6

7 Knowledge Management as a Corporate Process Direct benefits Corporate lost knowledge Organisational knowledge [value network] and access to knowledge base [internal and external] Business processes performance Intellectual capital management Innovation capacity Indirect benefits Efficiency / effectiveness to meet strategic objectives and the mission Development of new competencies to sustain corporate social responsibility, tourism, technology development Regional competitiveness : socioeconomic development Jaime JARA / 7

8 Action - Research Training of KM activists Survey KM practices Business Diagnose CPKM ITAIPU Strategic Guidelines Jaime JARA / 8

9 Awareness and empowerment Co-operation with universities Theoretical and methodological orientation Commitment for change Value proposition to Top Management Kick-off meeting Educate the activists Inductive and practitioner oriented Land concepts to the firm s context Action research Accompany empirical methods Customise survey instrument Jaime JARA / 9

10 Business Diagnose Documental anaysis Strategic Plan Strategic objectives Operational plan: results Financial performance Organisational Development Programme Systems Master Plan Managerial Development Plan Structured interviews and chats Managers Co-ordinators of programmes and actions Jaime JARA / 10

11 Survey KM practices Framework for the analysis State of the research on KM literature analysis Instrument Online self administered questionnaire with 87 items on: Corporate / functional strategy, resources and capabilities, individual competencies, organisational learning, corporate education, intellectual capital management, business intelligence, ICTs Items in form of thesis / scenarios 5 point Likert scale Participants Qualified sample, not probabilistic At least 2 respondents from each organisational unit (directions, divisions and departments) Qualitative quantitative approach Jaime JARA / 11

12 KM Strategic Guidelines 1. Knowledge Creation and Organisational Learning D1.1. ITAIPU s business intelligence processes shall develop both internally and externally, involving the identification of information sources and monitoring of technology, markets and public sector reforms D1.2. ITAIPU s relationship with its external environment shall stimulate the permanent search of new knowledge that creates value to the company, considering its corporate nature Jaime JARA / 12

13 KM Strategic Guidelines 2. Knowledge retention and systematisation D2.1. Critical knowledge generated in ITAIPU s business processes shall be retained, systematised and explicited. D2.2. HR (people) management shall guarantee knowledge retention in the inter-generational hand-over processes. D2.3. Information generated and collected by ITAIPU shall be organised, maintained and available through corporate info systems. D2.4. ITAIPU shall stimulate and create mechanisms - organisational units shall contribute systematically to corporate data bases. D2.5. ITAIPU s technical knowledge shall be managed as strategic resource, to promote sustainable development D2.6. ITAIPU shall manage its IP, protecting critical knowledge, using others IP and / or chanelling own s IP, considering its corporate nature. Jaime JARA / 13

14 KM Strategic Guidelines 3. Knowledge dissemination 3.1. ITAIPU s managers shall develop an org. culture that favours knowledge creation / dissemination and continuous innovation ITAIPU s corporate education programmes shall be ICT intensive Knowledge dissemination shall be planned, systemitised and evaluated, involving its value network 4. Compentence development 4.1. People management at ITAIPU shall follow the principles of the competence management model 4.2. ITAIPU s continuous education / lifelong learning model shall guarantee permanent creation, development and updating of individual competencies required. Jaime JARA / 14

15 KM Strategic Guidelines DE1.1. ITAIPU s business intelligence processes shall develop both internally and externally, involving the identification of information sources and monitoring of technology, markets and public sector reforms Strategic Objectives OE1, OE3, OE5, OE8, OE9 Tactical Guideliines (global and specific results) OE1-R6.1 OE3-R1.3, OE3-R1.4, OE3-R1.5, OE3-R2.1, OE3-R 2.2, OE3-R3.3, OE3-R5.5 OE5-R3.1, OE5-R3.2, OE5-R 4.1; OE7-R2.5;OE8-R1.3 OE9-R1.1, OE9-R2, OE9-R3.1 Current implications Future implications Jaime JARA / 15 On-going KM actions Current database of economic and technical studies Documentation and registration Problems detected Systematisation of data mining / information collection Distribution of information Dimensions of KM framework Strategy, Processes and People. Impacted processes Business strategy, People Management, Operations and Logistics. KM practices related Learning Organisation and Business Intelligence Tecniques and tools associated Information systems Planning and Foresight / Scenario building Practical implications Introduction of BI information systems Formal structure of BI at ITAIPU.

16 Immediate Knowledge Retention Knowledge Transfer Practices Knowledge Recovery Initiatives Knowledge Retention Strategy IT Applications to Capture, Store and Share Knowledge Human Resources Processes & Practices Jaime JARA / 16 Source: DeLong, D. (2004) Lost Knowledge. Oxford University Press.New York.

17 Mapping knowledge Jaime JARA / 17

18 ITAIPU Corporate Process Knowledge Management Opening up the innovation process Socioeconomic development Conclusions Jaime JARA / 18

19 The innovation process Research R 3 R 3 R 3 Body of Knowledge D 4 K 1 C 2 C Produce analytical design Potential Market f 4 K f K C Detaile d design and f test 1 2 I S C Redesign and produce Distribute and market f F Jaime JARA / 19 Fuente: KLINE, S. (1985) Innovation is not a linear process. Research

20 Closed Innovation System Jaime JARA / 20 Source: Chesbrough, H. (2003) Open Innovation. MIT Sloan Management School Press

21 Changing environment Growing mobility of highly experienced and skilled people What to do when knowledge is gone? Growing presence of VC Specialised in creating new firms that commercialised external research Time to market Increasingly fast + shorter lifecycles Business model Value proposition market segment value chain / network cost structure and strategic margins competitive strategy Jaime JARA / 21 Source: Chesbrough, H. (2003) Open Innovation. MIT Sloan Management School Press

22 Principles of Open Innovation Not all the smart people work for us. External R&D can create significant value; internal R&D is needed to claim some portion of it. We don t have to originate the research to profit from it. Building a better business model is better than getting to market first. If we make the best use of internal and external ideas, we will win. We should profit from others use of our IP, and we should buy others IP whenever it advances our own business model. Jaime JARA / 22 Source: Chesbrough, H. (2003) Open Innovation. MIT Sloan Management School Press

23 Open Innovation System Jaime JARA / 23 Source: Chesbrough, H. (2003) Open Innovation. MIT Sloan Management School Press

24 De-coupling the locus of the innovation process Outside-in Process External Knowledge Boundaries of the company Locus of Innovation inside the company Inside-out Process Locus of Innovation inside the company Exploitation outside the company Coupled Process Joined Innovation and Exploitation Jaime JARA / 24 Source: Gassmann, O. / Enkel, E. (2004) Towards a Theory of Open Innovation. St. Gallen p.6

25 ITAIPU Corporate Process Knowledge Management Opening up the innovation process Socioeconomic development Conclusions Jaime JARA / 25

26 Technology Park Itaipu PTI Foster socioeconomic developement, promoting a culture of innovation and competitiveness of firms and knowledge institutions established in / associated to the park. Jaime JARA / 26

27 Technology Park Itaipu Stimulate and manage flow of knowledge: Universities, R&D, large firms and SMEs, markets and society Innovate business model: new products and services, new markets Consultancy, training, facility management, venture capital Foster creation and growth of innovative new businesses through incubators and own spin offs Human development Jaime JARA / 27

28 Human Development Human capacity building Live longer and healthier life Acquire knowledge and be creative Participate in the community Resources for education, Knowledge and creativity health, communication and employment Economic growth Resources for technology development Productivity gains Technical change Jaime JARA / 28 Source: UNDP (2001) Human Development Report pp. 28 Advances in medicine, communications, agriculture, energy, manufacture

29 Technology Park Itaipu Jaime JARA / 29

30 Foresight Vision being evaluated to become an energy company Store and deliver hydrogen Scenario planning with major regional players Roadmapping technology development Jaime JARA / 30

31 ITAIPU Corporate Process Knowledge Management Opening up the innovation process Socioeconomic development Conclusions Jaime JARA / 31

32 Conclusions Technology diffusion balance knowledge spillovers and rewards for innovators Systematize processes of knowledge creation, storage and diffusion along the value network Promote a culture of innovation and change Exploit an appropriate business model to create value Resource based approach competitive advantages and/ or anchor industries to develop technical capabilities Use external knowledge and/or bring knowledge through third parties to advance the business model The goal is growth revenue, impact Jaime JARA / 32

33 Preguntas Many thanks your attention Jaime JARA Jaime JARA / 33 for

34 Knowledge Management and Open Innovation for Regional Development The case ITAIPU Jaime JARA

ELEFTHO : Supporting Business Incubators & technology parks.

ELEFTHO : Supporting Business Incubators & technology parks. ELEFTHO : Supporting Business Incubators & technology parks. Region of Central Macedonia Task Page 1 of 14 Contents Description of policy... 3 Name of the policy... 3 Responsible body... 3 Implementation

More information

DISTANCE LEARNING PROGRAMME COURSE SYLLABUS UNIVERSITY DIPLOMA IN RURAL DEVELOPMENT BY DISTANCE LEARNING

DISTANCE LEARNING PROGRAMME COURSE SYLLABUS UNIVERSITY DIPLOMA IN RURAL DEVELOPMENT BY DISTANCE LEARNING DISTANCE LEARNING PROGRAMME COURSE SYLLABUS UNIVERSITY CERTIFICATE IN RURAL DEVELOPMENT BY DISTANCE LEARNING 1 (30 credits usually over 1 year or less) UNIVERSITY DIPLOMA IN RURAL DEVELOPMENT BY DISTANCE

More information

The authors provide the frameworks, analysis tools and route-maps to understand and action creating a marketdriven

The authors provide the frameworks, analysis tools and route-maps to understand and action creating a marketdriven : How to build and lead a market-driven organisation Malcolm McDonald, Martin Christopher, Simon Knox & Adrian Payne FT/Prentice Hall, 2001 ISBN: 0273642499, 206 pages Theme of the Book Marketing is too

More information

European GNSS Applications in Horizon 2020

European GNSS Applications in Horizon 2020 European GNSS Applications in Horizon 2020 Official International Space Information Day 2015, Brussels 10 November 2015 Marta Krywanis-Brzostowska European GNSS Agency Integrated approach: understanding

More information

The Drake Suite of Talent Management Solutions. Increasing the Return on your Human Capital Investment

The Drake Suite of Talent Management Solutions. Increasing the Return on your Human Capital Investment The Drake Suite of Talent Management Solutions Increasing the Return on your Human Capital Investment Increasing the Return on your Human Capital Investment An integrated and comprehensive approach to

More information

MSc in Management. Course structure and content 2016-2017. The Cranfield MSc in Management is a 13 month programme starting in September each year.

MSc in Management. Course structure and content 2016-2017. The Cranfield MSc in Management is a 13 month programme starting in September each year. MSc in Management Course structure and content 2016-2017 The Cranfield MSc in Management is a 13 month programme starting in September each year. Term 1: 26 September 2016 to 16 December 2016 Term 2: 9

More information

Birmingham City University Faculty of Technology, Engineering and the Environment. Undergraduate Programme. Programme Specification

Birmingham City University Faculty of Technology, Engineering and the Environment. Undergraduate Programme. Programme Specification Birmingham City University Faculty of Technology, Engineering and the Environment Undergraduate Programme Programme Specification BSc (Hons) Computer Networks and Security Date of Course Approval/Review

More information

Cultural and creative industries: policy and COSME Programme

Cultural and creative industries: policy and COSME Programme Cultural and creative industries: policy and COSME Programme Carlo Corazza Head of Unit Tourism, Emerging and Creative Industries DG Internal Market, Industry, Entrepreneurship and SMEs Cultural and creative

More information

CUSTOMER RELATIONSHIP MANAGEMENT CONCEPTS AND TECHNOLOGIES

CUSTOMER RELATIONSHIP MANAGEMENT CONCEPTS AND TECHNOLOGIES CUSTOMER RELATIONSHIP MANAGEMENT CONCEPTS AND TECHNOLOGIES Chapter 1: Introduction to CRM Selected definitions of CRM 1 CRM is an information industry term for methodologies, software, and usually Internet

More information

From University College to University. Strategic Plan for

From University College to University. Strategic Plan for From University College to University Strategic Plan for 2009-2012 STRATEGIES 2009-2012 Established by the University College Board on 23 April 2009, HS 2009/19 ABOUT THE PLAN The University College s

More information

PERFORMANCE & DEVELOPMENT PLANNING (PDP) RETURN ON INVESTMENT (ROI) ASSESSMENT

PERFORMANCE & DEVELOPMENT PLANNING (PDP) RETURN ON INVESTMENT (ROI) ASSESSMENT iedex online Pty Ltd ABN 65 081 927 513 PERFORMANCE & DEVELOPMENT PLANNING (PDP) RETURN ON INVESTMENT (ROI) ASSESSMENT iedex Pty Ltd 2/17 Raglan Street South Melbourne VIC 3205 www.iedex.com.au Phone :

More information

InnoEnterprise Project Declan Gordon Carroll

InnoEnterprise Project Declan Gordon Carroll InnoEnterprise Project Declan Gordon Carroll InnoEnterprise Project Support to knowledge based and innovative enterprises and technology transfer to business in Ukraine 1.Organising a conduit structure

More information

Employee Onboarding. Susan Ward, PhD. Human Resources Association of Central Connecticut February 27, 2014. Presented by

Employee Onboarding. Susan Ward, PhD. Human Resources Association of Central Connecticut February 27, 2014. Presented by Employee Onboarding Presented by Susan Ward, PhD Human Resources Association of Central Connecticut February 27, 2014 Tonight s Discussion Why invest in Onboarding Onboarding vs. Orientation What to consider

More information

Rules and Regulations

Rules and Regulations Rules and Regulations Article 1 Objectives 1.1 The Call For Entrepreneurship is a systematic and agile process for the assessment of projects for capital venture investment within the scope of Portugal

More information

2015 2016 fashion pre-masters programme

2015 2016 fashion pre-masters programme 2015 2016 fashion pre-masters programme fashion pre-masters programme 02 1. Award Programme: Mode of delivery: 2. Entry Route: Progression to: Fashion Pre-Masters Full time Fashion Pre-Masters Master in

More information

To lead, manage, and develop the OPF and build an international community of practitioners working in in the field of digital preservation.

To lead, manage, and develop the OPF and build an international community of practitioners working in in the field of digital preservation. Job Description Executive Director Job title: Executive Director Hours: Full time (37.5 hours/week) Contract type: Fixed term for 12 months Reports to: Board of Directors Location: Negotiable (with significant

More information

MA Public Policy and Administration - SH507

MA Public Policy and Administration - SH507 MA Public Policy and Administration - SH507 1. Objectives The objectives of the above Programme are as follows: (i) (ii) (iii) (iv) to provide a postgraduate level educational opportunity for employment

More information

EXECUTIVE SUMMARY - 9 EXECUTIVE SUMMARY

EXECUTIVE SUMMARY - 9 EXECUTIVE SUMMARY EXECUTIVE SUMMARY - 9 EXECUTIVE SUMMARY Early childhood education and care (ECEC) can bring a wide range of benefits for children, parents and society at large. But the magnitude of the benefits is conditional

More information

MRes in Research Methodology - SC540

MRes in Research Methodology - SC540 MRes in Research Methodology - SC540 1. Objectives The overall aim of our postgraduate research training programmes is to provide researchers with foundation-level competency in the research skills generic

More information

Marketing Intelligence

Marketing Intelligence Unit 17: Marketing Intelligence Unit code: K/601/0955 QCF level: 4 Credit value: 15 credits Aim The aim of this unit is to enable learners to understand the purchase decision-making process and how marketing

More information

Report in progress please do not cite and/or distribute. Edited by: Samo Pavlin and Mateja Melink. University of Ljubljana, Faculty of Social Sciences

Report in progress please do not cite and/or distribute. Edited by: Samo Pavlin and Mateja Melink. University of Ljubljana, Faculty of Social Sciences Emerging Modes of Cooperation between Private Enterprises and Universities Insights of European Enterprises and Employers Organisations (Draft of the EMCOSU report) Report in progress please do not cite

More information

Birmingham City University Faculty of Technology, Engineering and the Environment. Undergraduate Programme. Programme Specification

Birmingham City University Faculty of Technology, Engineering and the Environment. Undergraduate Programme. Programme Specification Birmingham City University Faculty of Technology, Engineering and the Environment Undergraduate Programme Programme Specification Date of Course Approval/Review Version Number Version Date 7 May 2009 3.03

More information

CREATING A LEAN BUSINESS SYSTEM

CREATING A LEAN BUSINESS SYSTEM CREATING A LEAN BUSINESS SYSTEM This white paper provides an overview of The Lean Business Model how it was developed and how it can be used by enterprises that have decided to embark on a journey to create

More information

excellence in customer management global survey of financial services executives Consulting, IT & Outsourcing Professional Services

excellence in customer management global survey of financial services executives Consulting, IT & Outsourcing Professional Services excellence in customer management global survey of financial services executives Consulting, IT & Outsourcing Professional Services commercial management using costumers as a growth factor and a differential

More information

Introduction to E.ON Inhouse Consulting (ECON) January 2013

Introduction to E.ON Inhouse Consulting (ECON) January 2013 Introduction to E.ON Inhouse Consulting (ECON) January 2013 E.ON Inhouse Consulting is a leader in global energy consulting E.ON Inhouse Consulting (ECON) value proposition Advising top-management of a

More information

Turning Information into Knowledge in a post-bradley Environment Monish Paul & Bhavesh Chavda

Turning Information into Knowledge in a post-bradley Environment Monish Paul & Bhavesh Chavda Turning Information into Knowledge in a post-bradley Environment Monish Paul & Bhavesh Chavda 12 November 2009 Agenda Monish Paul - The changing landscape : the burning platform for performance management

More information

MBA with specialisation in Human Resource Management - LM503

MBA with specialisation in Human Resource Management - LM503 MBA with specialisation in Human Resource Management - LM503 1. Objectives The objectives of this MBA Programme are as follows: (i) (ii) (iii) (iv) to impart professional education and training in Modern

More information

The Knowledge of Business Intelligence

The Knowledge of Business Intelligence The Knowledge of Business Intelligence 34 th International Conference on Information Technology Interfaces June 2012 Clyde W. Holsapple 2012 The Knowledge of Business Intelligence Basic Proposition Business

More information

Master of Arts in Business Education (MA) 29 January 2016. Module 1 Introduction to Business Education (6 ECTS) Content. Learning Outcomes F01 BE01

Master of Arts in Business Education (MA) 29 January 2016. Module 1 Introduction to Business Education (6 ECTS) Content. Learning Outcomes F01 BE01 Module 1 Introduction to Business Education (6 ECTS) F01 BE01 I) Basic ideas and fundamental theories of Educational Sciences Introduction to the Study of Learning Behaviourism Information Processing Theory

More information

MARKETING (MKT) University of Miami Academic Bulletin 1

MARKETING (MKT) University of Miami Academic Bulletin 1 University of Miami Academic Bulletin 1 MARKETING (MKT) MKT 201. Foundations of Marketing. 3 Credit Hours. Understanding and satisfying consumer need through product planning, pricing, promotion, and distribution.

More information

White paper. Portland. Outsourcing tactical procurement and category management support offshore

White paper. Portland. Outsourcing tactical procurement and category management support offshore White paper Outsourcing tactical procurement and category management support offshore An effective strategy to reduce the cost and increase the efficiency of procurement departments Dave Gardiner and Jonathan

More information

Innovation Health Check

Innovation Health Check Innovation Health Check BENCHMARKING of the Innovation Process Introduction Innovation benchmark is to help establish how Innovation oriented is your company. Long term studies have shown that at least

More information

Management, Finance and Law for Business

Management, Finance and Law for Business Management, Finance and Law for Business The Program trains researchers so that they can interpret business phenomena in an integrated way, using the general methodological principles for quantitative

More information

Building a cross functional Framework for ICT Sales facing increasing Dynaxity ( Develop the ability to manage increasing Dynamics & Complexity)

Building a cross functional Framework for ICT Sales facing increasing Dynaxity ( Develop the ability to manage increasing Dynamics & Complexity) Dirk Heuß Unternehmensberatung Building a cross functional Framework for ( Develop the ability to manage increasing Dynamics & Complexity) With special focus on Carrier based ICT Business Dirk Heuß Unternehmensberatung

More information

AUSTSWIM Strategic Plan January 2014 December 2017

AUSTSWIM Strategic Plan January 2014 December 2017 AUSTSWIM Vision Safe enjoyment of aquatic environments Strategic Initiative One: Governance, Leadership & Management Strategic Initiative Two: Product & Service Development & Delivery Strategic Initiative

More information

Chapter 2 Literature Review

Chapter 2 Literature Review Chapter 2 Literature Review Abstract This chapter systematically reviews the literature on business incubators and business incubation. Focusing on the primary research orientations i.e. studies centering

More information

Chapter: IV. IV: Research Methodology. Research Methodology

Chapter: IV. IV: Research Methodology. Research Methodology Chapter: IV IV: Research Methodology Research Methodology 4.1 Rationale of the study 4.2 Statement of Problem 4.3 Problem identification 4.4 Motivation for the research 4.5 Comprehensive Objective of study

More information

Diploma of Retail Management. Skilling Victorian Guarantee. accredited online training (SIR50107)

Diploma of Retail Management. Skilling Victorian Guarantee. accredited online training (SIR50107) Skilling Victorian Guarantee Diploma of Retail Management (SIR50107) accredited online training Accredited Online Training Pty Ltd > ABN 84 105 938 476 > RTO #31102 > 283-289 Draper St > PO Box 7575 Cairns

More information

Recruitment forecasting. Employer branding. Sourcing strategies. Selection processes. Assessment methodologies. On boarding of new hires

Recruitment forecasting. Employer branding. Sourcing strategies. Selection processes. Assessment methodologies. On boarding of new hires hudson RPO ASIA pacific Recruitment Process Outsourcing Hudson RPO Asia Pacific is proud to be the winner of a number of industry rated awards including: HRO Today s Global Baker s Dozen List, 2010, 2011

More information

A guide to strategic human resource planning

A guide to strategic human resource planning A guide to strategic human resource planning By Workinfo.com, www.workinfo.com 1. Introduction A comprehensive Human Resource Strategy plays a vital role in the achievement of an organisation's overall

More information

MBA with specialisation in Marketing - LM501

MBA with specialisation in Marketing - LM501 MBA with specialisation in Marketing - LM501 1. Objectives The objectives of the MBA Programme are as follows: (i) (ii) (iii) (iv) to impart professional education and training in Modern Management Techniques

More information

METRICS FOR MEASURING HR EFFECTIVENESS - HR SCORE CARD. Uchenna Bassey

METRICS FOR MEASURING HR EFFECTIVENESS - HR SCORE CARD. Uchenna Bassey METRICS FOR MEASURING HR EFFECTIVENESS - HR SCORE CARD Uchenna Bassey Agenda q v How does HR Add Value to organization (alignment with organization goals) v How is effectiveness of HR measured Alignment

More information

ABSTRACT. Service Based Manufacturing Strategies Implication for Product Development, Production and Service Operations in Global Companies

ABSTRACT. Service Based Manufacturing Strategies Implication for Product Development, Production and Service Operations in Global Companies ABSTRACT Service Based Manufacturing Strategies Implication for Product Development, Production and Service Operations in Global Companies Ulf Karlsson Ph.D. MTH International 40 Linbrook Road West Hartford

More information

M.S. in HOSPITALITY INDUSTRY STUDIES

M.S. in HOSPITALITY INDUSTRY STUDIES M.S. in HOSPITALITY INDUSTRY STUDIES The Tisch Center s Master of Science in Hospitality Industry Studies prepares you to take a leadership role in the international hospitality industry. Our curriculum

More information

2012 Higher Education Survey

2012 Higher Education Survey Consulting Higher Education 2012 Higher Education Survey The State of HR Effectiveness Highlights About this Survey The Challenge For HR leaders in higher education, the challenge increasingly is how to

More information

Faculty of Business Management. Undergraduate Programme English Courses - Descriptions

Faculty of Business Management. Undergraduate Programme English Courses - Descriptions Faculty of Business Management Undergraduate Programme English Courses - Descriptions Summer Semester 2015 Fachhochschule Kiel - University of Applied Sciences Faculty of Business Management Christina

More information

Online MBA and Post Graduate programs in International Hospitality and Service Industries Management

Online MBA and Post Graduate programs in International Hospitality and Service Industries Management Online MBA and Post Graduate programs in International Hospitality and Service Industries Management Specializations: General Management for Service Industries Asset and Revenue Management Marketing and

More information

MSc Human Resource Studies - LM560

MSc Human Resource Studies - LM560 MSc Human Resource Studies - LM560 1. Objectives This is an action-based and resolutely modern programme aimed at providing participants with the key skills essential for professionalism in the management

More information

CULTIVATING E-LEADERSHIP ECO-SYSTEM

CULTIVATING E-LEADERSHIP ECO-SYSTEM CULTIVATING E-LEADERSHIP ECO-SYSTEM Prof. Kecheng Liu, Dr. Maksim Belitski, Dr. Weizi Li Informatics Research Centre Henley Centre for Entrepreneurship FIFTH WORKSHOP E-LEADERSHIP FOR SMES 9 September

More information

B Environmental spheres, stakeholders, interaction issues

B Environmental spheres, stakeholders, interaction issues Introduction 1 From need to demand 12 1.1 Needs, wants, demand 13 1.2 Economic goods 16 1.3 Principle of economic efficiency 17 Exercises 18 2 The activity of an enterprise 20 2.1 Value added 21 2.2 Business

More information

INTERNATIONAL MASTER IN INDUSTRIAL

INTERNATIONAL MASTER IN INDUSTRIAL POLITECNICO DI MILANO GRADUATE SCHOOL OF BUSINESS INTERNATIONAL MASTER IN INDUSTRIAL Management Courses Description A joint program with POLITECNICO DI MILANO SCHOOL OF MANAGEMENT First semester (Universidad

More information

HAMPTON UNIVERSITY ONLINE Hampton University School of Business PhD in Business Administration

HAMPTON UNIVERSITY ONLINE Hampton University School of Business PhD in Business Administration Program Overview The PhD in Business Leadership and Administration is designed for professionals located nation wide who desire an advanced degree in business to excel in their careers. In addition, the

More information

Business Events: Delivering Economic Prosperity for Australia.

Business Events: Delivering Economic Prosperity for Australia. Business Events: Delivering Economic Prosperity for Australia. Delivering Economic Prosperity for Australia. The business events sector augments economic activity well beyond directly measurable metrics,

More information

Miracle Integrating Knowledge Management and Business Intelligence

Miracle Integrating Knowledge Management and Business Intelligence ALLGEMEINE FORST UND JAGDZEITUNG (ISSN: 0002-5852) Available online www.sauerlander-verlag.com/ Miracle Integrating Knowledge Management and Business Intelligence Nursel van der Haas Technical University

More information

Assessment of Front-End Innovation Activities in Danish Mechatronic Companies

Assessment of Front-End Innovation Activities in Danish Mechatronic Companies MBA dissertation Assessment of Front-End Innovation Activities in Danish Mechatronic Companies Svend Haugaard / 2008-04-05 http://www.henleymc.ac.uk The Henley logo is property of Henley Management College

More information

Closed innovation vs. open innovation 2 What is open innovation, and how does it differ from previous models, like the closed innovation systems?

Closed innovation vs. open innovation 2 What is open innovation, and how does it differ from previous models, like the closed innovation systems? Open Innovation Basics and the Local Environment Introduction Micro-, Small- and Medium-Enterprises are global drivers of innovation and business development depending on the knowledge-base as a key resource.

More information

THE UNIVERSITY OF MANCHESTER PARTICULARS OF APPOINTMENT SCHOOL OF ENVIRONMENT, EDUCATION AND DEVELOPMENT HEAD OF SCHOOL ADMINISTRATION

THE UNIVERSITY OF MANCHESTER PARTICULARS OF APPOINTMENT SCHOOL OF ENVIRONMENT, EDUCATION AND DEVELOPMENT HEAD OF SCHOOL ADMINISTRATION Quote ref: HUM-03505 THE UNIVERSITY OF MANCHESTER PARTICULARS OF APPOINTMENT FACULTY OF HUMANITIES SCHOOL OF ENVIRONMENT, EDUCATION AND DEVELOPMENT HEAD OF SCHOOL ADMINISTRATION 1 The University invites

More information

B Environmental spheres, stakeholders, interaction issues

B Environmental spheres, stakeholders, interaction issues Introduction 1 From need to demand 3 Types of enterprises 31 1.1 Needs, wants, demand 13 3.1 Classification by economic sectors 32 Economic goods 3.2 Classification by company size 33 Principle of economic

More information

MANAGEMENT AND MARKETING

MANAGEMENT AND MARKETING MANAGEMENT AND MARKETING The Department of Management and Marketing comprises some 18 full-time members of staff, academic and administrative, and over 2,000 students are currently registered for modules

More information

Department of Management

Department of Management Department of Management Course Student Learning Outcomes (ITM and MGMT) ITM 1270: Fundamentals of Information Systems and Applications Upon successful completion of the course, a student will be able

More information

Imperial College London. Job Description. Information and Communication Technologies Division

Imperial College London. Job Description. Information and Communication Technologies Division Imperial College London Job Description Job Title Department / Section Location Reporting To Working Closely With Senior Business Analyst Information and Communication Technologies Division South Kensington

More information

Job Title: Executive Director for Strategy, Transformation & Commissioning Support

Job Title: Executive Director for Strategy, Transformation & Commissioning Support Job Title: Executive Director for Strategy, Transformation & Commissioning Support Job Reference Number: T2STC1 Job Band: Band 13 Functional Area: Strategy, Transformation & Commissioning Support Accountable

More information

Making Logistics a National Priority for Panama Enabling SME Participation

Making Logistics a National Priority for Panama Enabling SME Participation Making Logistics a National Priority for Panama Enabling SME Participation Don Ratliff don.ratliff@gatech.edu Executive Director Georgia Tech Supply Chain & Logistics Institute 1 Panama s Logistics Image

More information

Winning through Specialization: The role of Business Model for Value Creation. FÁBIO ROCHA & DIMÁRIA MEIRELLES Mackenzie Presbyterian University

Winning through Specialization: The role of Business Model for Value Creation. FÁBIO ROCHA & DIMÁRIA MEIRELLES Mackenzie Presbyterian University Winning through Specialization: The role of Business Model for Value Creation FÁBIO ROCHA & DIMÁRIA MEIRELLES Mackenzie Presbyterian University Agenda RESEARCH FUNDAMENTALS Research Problem Conceptual

More information

Developing e-leadership

Developing e-leadership Developing e-leadership Delivering Skills for an Innovative and Competitive Europe IE Business School, 4 June 2014 Gabriella Cattaneo, IDC Prepared for the European Commission DG Enterprise and Industry

More information

FP7 ICT WP2013. Objective 8.2 Technology-enhanced learning. Unit G4 "Skills, Youth and Inclusion" DG CONNECT European Commission (Luxembourg)

FP7 ICT WP2013. Objective 8.2 Technology-enhanced learning. Unit G4 Skills, Youth and Inclusion DG CONNECT European Commission (Luxembourg) FP7 ICT WP2013 Objective 8.2 Technology-enhanced learning Unit G4 "Skills, Youth and Inclusion" DG CONNECT European Commission (Luxembourg) What are we looking for? The work programme continues to support

More information

Call for Entrepreneurship Rules and Regulations

Call for Entrepreneurship Rules and Regulations Call for Entrepreneurship Rules and Regulations ARTICLE 1 Objectives 1.1 The Call for Entrepreneurship is a systematic and agile process for the assessment of projects for capital venture investment within

More information

The Economics of Digitization: An Agenda for NSF. By Shane Greenstein, Josh Lerner, and Scott Stern

The Economics of Digitization: An Agenda for NSF. By Shane Greenstein, Josh Lerner, and Scott Stern The Economics of Digitization: An Agenda for NSF By Shane Greenstein, Josh Lerner, and Scott Stern This work is licensed under the Creative Commons Attribution-NoDerivs 3.0 Unported License. To view a

More information

MBA students develop, or already possess,

MBA students develop, or already possess, Master MBA Leadership of Business Specialisation Administration MBA students develop, or already possess, strong management skills; however the practice of effective leadership is essential for dedicated

More information

REQUEST FOR PROPOSAL. Provision of Content for the Digital Business Academy. Issued by: Tech City UK

REQUEST FOR PROPOSAL. Provision of Content for the Digital Business Academy. Issued by: Tech City UK REQUEST FOR PROPOSAL Provision of Content for the Digital Business Academy Issued by: Tech City UK Date of issue: 23 February 2015 This document is an invitation for proposals to provide content for s

More information

Global Process Innovation Value Proposition

Global Process Innovation Value Proposition Global Process Innovation Value Proposition 1 Global Process Innovation will help your organization implement sustainable Business Process Management that delivers strategic value. With active support

More information

@DanSSenter. Business Intelligence Centre of Excellence Manager. daniel.senter@nationalgrid.com. +44 (0) 7805 162092 dansenter.co.

@DanSSenter. Business Intelligence Centre of Excellence Manager. daniel.senter@nationalgrid.com. +44 (0) 7805 162092 dansenter.co. Dan Senter Business Intelligence Centre of Excellence Manager daniel.senter@nationalgrid.com @DanSSenter +44 (0) 7805 162092 dansenter.co.uk Agenda National Grid Evolution of BI The BICC Empowerment Learnings

More information

THE ROLE OF CONSUMERS NEEDS AND WANTS IN THE DESIGN OF MBA (MARKETING) CURRICULUM: OPPOSING VIEWS FROM STUDENTS VS. EMPLOYERS IN THE DESIRED COURSE

THE ROLE OF CONSUMERS NEEDS AND WANTS IN THE DESIGN OF MBA (MARKETING) CURRICULUM: OPPOSING VIEWS FROM STUDENTS VS. EMPLOYERS IN THE DESIRED COURSE THE ROLE OF CONSUMERS NEEDS AND WANTS IN THE DESIGN OF MBA (MARKETING) CURRICULUM: OPPOSING VIEWS FROM STUDENTS VS. EMPLOYERS IN THE DESIRED COURSE Assistant Professor Kawpong Polyorat, Ph.D. Department

More information

1. CORPORATE SUPPORT SERVICES DEPARTMENT - HUMAN RESOURCES DIVISION

1. CORPORATE SUPPORT SERVICES DEPARTMENT - HUMAN RESOURCES DIVISION 1. CORPORATE SUPPORT SERVICES DEPARTMENT - HUMAN RESOURCES DIVISION (i) CHIEF MANAGER - COMPENSATION AND BENEFITS, AND HR ADMINISTRATION (Grade KRA 7 ) JOB DESCRIPTION FORM Date: Kenya Revenue Authority

More information

September 17, 1:00 PM. Dean Sorensen, Founder, IBP Collaborative

September 17, 1:00 PM. Dean Sorensen, Founder, IBP Collaborative BUSINESS FORECASTING AND INNOVATION FORUM 2015 September 17-18, 2015 Boston, MA September 17, 1:00 PM Track A Session: Transforming FP&A via Strategic, Financial & Operational Integration Improve forecast

More information

... About the PhD Program in Management, Finance and Accounting

... About the PhD Program in Management, Finance and Accounting ... About the PhD Program in The Program trains researchers so that they can interpret business phenomena in an integrated way, using the general methodological principles for quantitative and qualitative

More information

Shared objectives of the Ministry of Education and Culture, the universities and the polytechnics in 2013-2016

Shared objectives of the Ministry of Education and Culture, the universities and the polytechnics in 2013-2016 AGREEMENT BETWEEN THE MINISTRY OF EDUCATION AND CULTURE AND THE UNIVERSITY OF OULU FOR -2016 As provided in Section 48(1) of the Universities Act (558/2009), the Ministry of Education and Culture and the

More information

The Accenture Innovation Index

The Accenture Innovation Index The Accenture Innovation Index 2013: Key Findings Innovation enables businesses to be more productive, efficient and grow faster, resulting in competitive economies. These economies respond better to change,

More information

HORIZON 2020. ENERGY context and Calls 2014/15. Ljubljana, 23 January 2014 THE EU FRAMEWORK PROGRAMME FOR RESEARCH AND INNOVATION

HORIZON 2020. ENERGY context and Calls 2014/15. Ljubljana, 23 January 2014 THE EU FRAMEWORK PROGRAMME FOR RESEARCH AND INNOVATION THE EU FRAMEWORK PROGRAMME FOR RESEARCH AND INNOVATION HORIZON 2020 ENERGY context and Calls 2014/15 Ljubljana, 23 January 2014 Jeroen SCHUPPERS European Commission, DG Research and Innovation Europe's

More information

UNIVERSITY OF FRIBOURG FACULTY OF ECONOMICS & SOCIAL SCIENCES EXECUTIVE PROGRAMMES. ICT Management

UNIVERSITY OF FRIBOURG FACULTY OF ECONOMICS & SOCIAL SCIENCES EXECUTIVE PROGRAMMES. ICT Management UNIVERSITY OF FRIBOURG FACULTY OF ECONOMICS & SOCIAL SCIENCES EXECUTIVE PROGRAMMES ICT Management Table of Contents International Competence Center 4 The iimt Experience Objectives & Commitment Your Advantages

More information

Using Predictive Analytics to Increase Profitability Part II

Using Predictive Analytics to Increase Profitability Part II Using Predictive Analytics to Increase Profitability Part II Jay Roy Chief Strategy Officer Practical Intelligence for Ensuring Profitability Fall 2011 Dallas, TX Table of Contents A Brief Review of Part

More information

Regional innovation strategies

Regional innovation strategies OECD Innovation Policy Platform /policyplatform Regional innovation strategies Regional innovation strategies are systematic, goal-oriented exercises carried out by regional partnerships with the aim to

More information

2008 Universiteit Maastricht Page 1 of 93

2008 Universiteit Maastricht Page 1 of 93 2008 Universiteit Maastricht Page 1 of 93 Table of content Assurance Services... 4 Financial Statement Analysis + Valuation... 5 Internal Control...6 Financial Accounting... 8 Strategic Performance Analysis...

More information

2012/2013 Programme Specification Data. Business Purchasing and Supply Chain Management. Business/Management

2012/2013 Programme Specification Data. Business Purchasing and Supply Chain Management. Business/Management 2012/2013 Programme Specification Data Programme Name Programme Number Programme Award QAA Subject Benchmark Statements Business Purchasing and Supply Chain Management P11663 BA (Hons) Business/Management

More information

WORKING DOCUMENT. Draft Proposals for Tourism Management at World Heritage sites Proposed by. The World Heritage Sustainable Tourism Initiative

WORKING DOCUMENT. Draft Proposals for Tourism Management at World Heritage sites Proposed by. The World Heritage Sustainable Tourism Initiative 1 WORKING DOCUMENT Draft Proposals for Tourism Management at World Heritage sites Proposed by The World Heritage Sustainable Tourism Initiative European Meeting for Improvement of Tourism and Visitor Management

More information

INTERNATIONAL IMP³ROVE ROUNDTABLE: FOSTERING COHESION WITH INNOVATION. Düsseldorf, 25 November 2015 Christian SAUBLENS

INTERNATIONAL IMP³ROVE ROUNDTABLE: FOSTERING COHESION WITH INNOVATION. Düsseldorf, 25 November 2015 Christian SAUBLENS INTERNATIONAL IMP³ROVE ROUNDTABLE: FOSTERING COHESION WITH INNOVATION Düsseldorf, 25 November 2015 Christian SAUBLENS IN EUROPE, THE EU COMMISSION PROMOTES THE CONCEPT OF RESEARCH AND INNOVATION STRATEGIES

More information

KPMG 2013 / 2014 HR & Reward Practices Survey. kpmg.com/ng

KPMG 2013 / 2014 HR & Reward Practices Survey. kpmg.com/ng KPMG 2013 / 2014 HR & Reward Practices Survey kpmg.com/ng 2 KPMG 2013 / 2014 HR & Reward Practices Survey Executive Overview Human capital is one of the most critical assets of any business. Many organisations

More information

British Council Zambia Shaping our Future Conference (26 & 27 March 2013) Ways of Growing SME Innovation and Finance

British Council Zambia Shaping our Future Conference (26 & 27 March 2013) Ways of Growing SME Innovation and Finance British Council Zambia Shaping our Future Conference (26 & 27 March 2013) Ways of Growing SME Innovation and Finance Presenter: Mr.Trevor Simumba, MD Sub-Saharan Consulting Group Zambia Limited Sub-Saharan

More information

Management & Enterprise. Research, Expertise and Facilities Guide

Management & Enterprise. Research, Expertise and Facilities Guide Management & Enterprise Research, and Facilities Guide 157 Management & Enterprise The world faces unprecedented economic, societal, organisational and management increasing importance of emerging markets

More information

Facilitate Open Science Training for European Research

Facilitate Open Science Training for European Research Facilitate Open Science Training for European Research Addressing IP challenges in collaborations and making data openly accessible Joe Doyle, Intellectual Property Manager, Enterprise Ireland Open access

More information

Building a Customer Experience Roadmap

Building a Customer Experience Roadmap Building a Customer Experience Roadmap Randall Brandt Founder & Principal Building a Customer Experience Roadmap The road to desired business results runs directly through customer experiences and behaviors,

More information

2.10.4 Questions. 2.11 The Software Innovation Canvas

2.10.4 Questions. 2.11 The Software Innovation Canvas 2 The Practice Areas 113 Idea Valuation Valuating radical ideas can be even more challenging than valuating incremental ideas. This is because decision-making difficulty is associated with an increase

More information

Programme Specifications

Programme Specifications Programme Specifications MASTER OF RESEARCH: INTEGRATED PHOTONIC AND ELECTRONIC SYSTEMS 1 Awarding body University of Cambridge 2 Teaching institution Department of Engineering 3 Accreditation details

More information

DEPARTMENT OF MANAGEMENT STUDIES MBA Master of Business Administration

DEPARTMENT OF MANAGEMENT STUDIES MBA Master of Business Administration DEPARTMENT OF MANAGEMENT STUDIES MBA Master of Business Administration Course No Course Title L T E P O TH C MS 5003 Basics of Probability and Statistics 2 0 0 0 4 6 3 MS 5004 Basics of Accounting and

More information

DOCTOR OF PHILOSOPHY DEGREE. Educational Leadership Doctor of Philosophy Degree Major Course Requirements. EDU721 (3.

DOCTOR OF PHILOSOPHY DEGREE. Educational Leadership Doctor of Philosophy Degree Major Course Requirements. EDU721 (3. DOCTOR OF PHILOSOPHY DEGREE Educational Leadership Doctor of Philosophy Degree Major Course Requirements EDU710 (3.0 credit hours) Ethical and Legal Issues in Education/Leadership This course is an intensive

More information

UK Government Information Economy Strategy

UK Government Information Economy Strategy Industrial Strategy: government and industry in partnership UK Government Information Economy Strategy A Call for Views and Evidence February 2013 Contents Overview of Industrial Strategy... 3 How to respond...

More information

Data Analytics in Organisations and Business

Data Analytics in Organisations and Business Data Analytics in Organisations and Business Dr. Isabelle E-mail: isabelle.flueckiger@math.ethz.ch 1 Data Analytics in Organisations and Business Some organisational information: Tutorship: Gian Thanei:

More information

Digital Strategy. Digital Strategy. 2015 CGI IT UK Ltd. Digital Innovation. Enablement Services

Digital Strategy. Digital Strategy. 2015 CGI IT UK Ltd. Digital Innovation. Enablement Services Digital Strategy Digital Strategy Digital Innovation Enablement Services 2015 CGI IT UK Ltd. Contents Digital strategy overview Business drivers Anatomy of a solution Digital strategy in practice Delivery

More information

SME support under HORIZON 2020

SME support under HORIZON 2020 Jean-David MALO Head of Unit C-03 Financial Engineering DG Research and SME support under HORIZON 2020 Slides courtesily provided by Unit "Small and Medium-Sized Entreprises" DG Research and Research and

More information

Workshop on Strategic Plan for Implementation of Quality Culture within Higher Learning Institutions in East Africa

Workshop on Strategic Plan for Implementation of Quality Culture within Higher Learning Institutions in East Africa Workshop on Strategic Plan for Implementation of Quality Culture within Higher Learning Institutions in East Africa January 21-22, 2010 General Strategic Planning Joseph A. Kuzilwa Module Objectives The

More information