Corporate presentation

Size: px
Start display at page:

Download "Corporate presentation"

Transcription

1 Corporate presentation

2 Repairs R+D Engineering SWAP Facilities and maintenance History 1986 IS Poas Maintenance 2010 POAS GROUP Computer maintenance service. Transactional service terminals. 100% Spanish Capital They had the most demanding manufacturers worldwide approvals. Subsidiary company of Nixdorf, Siemens and Fujitsu Demanding projects in SLA s, implication and costs The most extensive services network in the domestic market. Technology and complementary services. Agility and adaptability to customer needs. Installation, maintenance and repair of Payment Systems and Computing, as well as Infrastructure and Telecommunications Networks

3 Relevant data Our diversification, both customers and services, make us a profitable and forward thinking Group TURNOVER BAI ,0% 4,0% 2,0% BAI/TURNOVER 4,6% 3,9% 2,2% 5,3% ,0% More than m2 working areas More than WO s More than 750 employees and external staff Manteinance 37% SWAP 17% Reparair 19% R+D 1% Engineering 26% Facturación Grupo Poas 2013

4 Our customers speak demostrating technical capacity, both human resources and technical skills, showing a great flexibility and quality of services D. Ricardo Arnaiz, IT Manager at Consum Cooperativa. performing times and conditions agreed, proving so far an adequate technical capacity and quality level. D. Ernesto Martínez Velasco. Provision and Maintenance Manager at Jazztel.

5 Banking and insurance Retail Industry Telecommunications and Media PPAA and Integrators Attributes Vertical market integration and horizontal on the customer value chain REPAIRS R+D ENGINEERING SWAP INSTALATIONS MAINTENANCE RECRUITING TRAINING CALL CENTER LOGISTIC SERVICES

6 Attributes Identification of opportunities Agreements Performance protocols Support in management of service IT Our qualified and specialized staff in technolgies, helps you to go ahead of competitors Pre-sales Sales Implantation Call Center Service Managment We innovate in service: We share our network of tecnical advisors to provide value to our customers business Operations Technical-sales profiles Technical consultant Achievement orientation Customer sales management Confidenciality

7 We are leaders in technology applied to the intense management of human resources, enabling us to offer the best levels of service at competitive prices. Staff ( - ) MobileTel Engineering Call Center Integral Maintenance Repairs Logistics R+D ( + ) ( - ) ( + ) Technology

8 Call Center Call Center adapted to our customer needs. Tracking of each incident to resolution. Operating centers in Madrid and Valencia. Receiving calls. Record and tracking of requests and incidents. Initial evaluation of the incidence, try to resolve it or scale it to the appropiate department. Lifecycle Management of the incidence till the end. Contribute to the identification of problems. File periodic reports (nº ans status of calls, recordings, etc.) Monitoring and remote management. Contribution to a continuous improvement of the service. Customer support SUCCESS CASE Santander Consumer Finance (SCF) is a Leading consumer finance company and is part of the Santander Group. Since 2009, they have given us thier trust as a service outsourcing company of their CAU. In these 5 years, we have solved more than incidences and we have recived more than calls and, what s more important, the highest level of satisfaction and quality levels, that allow us to get the confidence of the client and successive renewals of the service.

9 Logistics Receipt, storage, custody and management of computer equipment (POS s, pc s, screeens, etc.) Case management of material from warehouse to point of instalation.. Handling IN / Handling OUT. Stock Management and purchase orders Transports: courier, distribution. Reverse logistics, recycling, refunds, returns, packaging, etc Storage, inventory, handled, labeled, palletizing, re-packaged. Computer management, traceability, outsourcing, tracking. Tecnologistic SUCCESS CASE Since 2008, Caja Madrid then and now Bankia, has entrusted us as the only logisitics provider managing their computer store. Year by year, Bankia has renewed their trust in us, and we both have undertaken their internal restructuring, and we have centralized and managed in our own stores all the information from the new network that makes up Bankia today.

10 Integral Maintenance Maintenance service, hardware and software, of COMPUTERS, TELECOMUNICATIONS and ELECTRONICS. Management of large volume of WTs. Criticality respnse times Geographic dispersion Urgent replacement material. Schedules default. Tracking ofwork ordes and materials. On-line monitoring activity.. Maintenance SUCCESS CASE We start the service in 2.012, gaining to be the leading provider in manteinance of its telecomuncations equipments, facilities and logisitics. Our resources improve their technical capabilities, currently being prepared to undertake interventions on high level routers, template modifications, etc.

11 SWAP The term SWAP is used when the terminal is unrepairable on site and is replaced by another similar one. Our distinctive value in this area is based on the high speed reponse times, geographic dispersion and the instant material replacement, being our identity brand and our seccess. SWAP SUCCESS CASE Since Poas serves Tecnologistic POS services to various entities grouped in the project. These services are Installation, Reinstallation, Maintenance, Removal, Recycling and stock management of POS of allbrands, models and technologies. The operation area includes throughout the country. All services requiered by by this contract are provided according to the specifications and SLA s compliances controlled by a set of indicators ofr each of the main processes.

12 Repair center (I) More than 180 technicians to repair all kind of electronic devices. Over devices in our center. Cosmetic adequacy of modules and equipment of all kinds. Firmaware/software product update. Refurbished boyh macanically and eletronically. Repair of equipment and card al component level with technoogy SMD, BGA. Services ATM s Point of sale (POS s) and lotteries. Multibrand PC s, Laptops, PDA s and tablets. Domestic robots Tv s LCD, screens CRT/LCD/TFT/Plasma and projectors. Video cameras and photography. Security systems (alarm systems, volumetric detectors, video surveillance, sirens, etc) Router, mobile and IP Telephony, comunicactions systems and TV decoders. GSSM and UMTS mobile phones and cordless phones. Products

13 Repair center(ii) We do not only work for direct clients but we also do it for manufacturers and others companies in the area, wich has demanded to our center the toughest certification processes. ALTECH UEC, AOC, ESSENCE SECURITY, EYECLICK, FUJITSU, GLORY GLOBAL SOLUTION INNOLUX, IROBOT, KEBA, LG, LITEON, MOBOTIX, NOKIA, SIEMENS, OMRON, ONO, RTS, R&M, SAETIC, SAMSUNG, SECURITAS, SIEMENS, TECHVIEW, TT GÖRLER, VIEWSONIC, WINCOR NIXDORF, WISTRON SUCCESS CASE We have reached an score of 86 over 100 on the internal audit, obtaining the qualification as official reapair by the company nº 1 in the mobile telephony area. Approvals

14 Engineering (I) Design, Planning, Optimization and Network Infrastructure maintenance. Integration and commissioning of network elements. Monitoring adn audits of plants. Our activity is based on the management of projects related to the design, development, optimization and maintenance of communications infrastructures. We carry out the implementation, improvement and maintenance of communication networks for operators of mobile and fixed communications throughout the country. We cover all areas of technology infrastructure from the radio access part (network elements like BTS, Node B, BSC, RNC) via the data transport networks (SDH, PDH, DWDM) network elements fixed (DSLAM, ISAM) to the core of the network (voice MGW, MGW VoIP), as switching voice and data network. Services Technological Areas

15 Engineering (II) We have a wide experience and knowledge in managing projects related to the development, optimization and design of communications architectures in both the public sector and private ENGINEERING Design, integration and optimization (Radio, Transmission, Core and Transport, Fixed Access). Design (FTTN, FTTH) FIELD SERVICE Telecommunications Infrastructure (Deployment - RAN, MW, PTTN - Drive Test, Site Survay, Studio viabilities, Cover Site, FTTH engineering field). FLM AVE (AVE Maintenance infrastructure lines) Outsourcing/Consultoría de servicios de ingeniería especializados SUCCESS CASE Single RAN (Radio Access Network) IS2 Global has been awarded by the three vendors in different areas, both geographical and techniques. Duration: 3 years Amount estimated 400 million Awardees Vendor: Ericsson, NSN, ALU.

16 R+D (I) We cover a wide range of areas, from reverse engineering to specific products for Telecare, Mobility, or electro-assisted learning systems. Own products (MobileTel, MobileLink, tele home gateway support,...). Developed products for other companies (Telefónica, Securitas Direct, municipalities...). Consultancy activities and joint research. All our projects are quality assurance provided by our quality and environment area, as well as government approval in the case of final products. We participate in development projects of the E.U. and technological institutes and cooperating with domestic and foreign universities to share knowledge and more innovative products. Continuous research of systems, networks, communications, test and measurement equipment. To develop internal solutions ongoing research is necessary due to the high technological requirements that our departments Technical Service and Repair Laboratory needed. Products Quality Research

17 R+D (II) We have developed a support, monitoring and support system for security companies working in Madrid and Barcelona for Renfe. Development of MobileVig device, whose main features are defined by the relationship between GPRS telephony, a system of geolocation and radio beacons. They are associated with an application that lets you know in real time the exact location of each guard, if you need any help, at stations and inside the trains. For the project, we have designed an application based in Vulcano, a tool developed by POAS Group. Vulcano is based on processes, which allows us to ensure data integrity and compliance with the essential requirements for compliance to ITIL quality. Once the project is finished in stations near Madrid and Barcelona, the solution will be implemented in other cities in the surrounding area and there halfway. The action plan is to have the entire project finished at the end of Products Conectivity Future

18 MobileTel The most modern and complete GPS locator, with intelligent protecting functions. (www.mobileteltrip.com) Full service GPS trancking and anti-theft alert. Includes a last generation portable device permanently connected to Internet that allows trancking very effectively from anywhere. Incoming mude call. SMS button for helping call. Tracking and location Simple and discrete design Small dimensions Impact resistance Movility Status LED Long life battery Easy use with two discrete buttons Remote configuration and control via Web

19 Certifications We have certifications in Quality and Environment by the Chamber of Commerce of Madrid. We also have the qualifications to work in the Petrochemical sector. All our staff belenging to the Sales and Operations department are certified in ITIL.

20

RFID System Description for Logistics & Inventory

RFID System Description for Logistics & Inventory RFID System Description for Logistics & Inventory 1. General The Vizbee platform is a flexible rule based solution for RFID based applications that can adapt to the customer s needs and evolve with them.

More information

Managed Services. New Vibrations. Contents. Key Articles

Managed Services. New Vibrations. Contents. Key Articles Managed Services New Vibrations New Vibrations is a global staffing and services company dedicated to the Telecommunications, IT and Rail sectors. Founded in Portugal in early 2005, New Vibrations quickly

More information

Security systems URBAN SECURITY. Information systems protecting major cities with a main goal: to guarantee citizen s well being. indracompany.

Security systems URBAN SECURITY. Information systems protecting major cities with a main goal: to guarantee citizen s well being. indracompany. Security systems URBAN SECURITY Information systems protecting major cities with a main goal: to guarantee citizen s well being indracompany.com isafety Urban Security Supports and strengthens coordination

More information

FT networks, services and IS evolution perspectives towards convergence Patrice COLLET France Télécom Network, Carrier and IT Division

FT networks, services and IS evolution perspectives towards convergence Patrice COLLET France Télécom Network, Carrier and IT Division FT networks, services and IS evolution perspectives towards convergence Patrice COLLET France Télécom Network, Carrier and IT Division Networks, Carriers and IT France Télécom T vision Networks, Carriers

More information

Asset Tracking System

Asset Tracking System Asset Tracking System System Description Asset & Person Tracking 1. General The Vizbee platform is a flexible rule based solution for RFID based applications that can adapt to the customer s needs and

More information

Voice Over Internet Protocol (VOIP)

Voice Over Internet Protocol (VOIP) Voice Over Internet Protocol (VOIP) Helping with your telecoms management Voice over Internet Protocol (VoIP) What is VoIP? VoIP is the ability to transmit voice over the Internet VoIP was adopted by the

More information

Cisco Integrated Video Surveillance Solution: Expand the Capabilities and Value of Physical Security Investments

Cisco Integrated Video Surveillance Solution: Expand the Capabilities and Value of Physical Security Investments Cisco Integrated Video Surveillance Solution: Expand the Capabilities and Value of Physical Security Investments What You Will Learn In many enterprises, physical security departments are making a notable

More information

Will you find me... Employee Safety Monitoring

Will you find me... Employee Safety Monitoring Will you find me... Employee Safety Monitoring i ii // BLACKLINE SAFETY // VALUE Comprehensive, Realtime Safety Monitoring Pin-point Emergency Response Blackline s Loner employee safety monitoring solutions

More information

Network Configuration Management

Network Configuration Management Network Configuration Management Contents Abstract Best Practices for Configuration Management What is Configuration Management? FCAPS Configuration Management Operational Issues IT Infrastructure Library

More information

Software Solutions for the Telecommunications Industry

Software Solutions for the Telecommunications Industry Software Solutions for the Telecommunications Industry A Unique Framework NCT software platform the building block Framework Architecture Framework Architecture NCT - Fault Management Fault Registration

More information

Cisco TelePresence Select Operate and Cisco TelePresence Remote Assistance Service

Cisco TelePresence Select Operate and Cisco TelePresence Remote Assistance Service Cisco TelePresence Select Operate and Cisco TelePresence Remote Assistance Service Cisco TelePresence Select Operate allows customers to make full use of the benefits of the Cisco TelePresence solution,

More information

GMS NETWORK ADVANCED WIRELESS SERVICE PRODUCT SPECIFICATION

GMS NETWORK ADVANCED WIRELESS SERVICE PRODUCT SPECIFICATION GMS NETWORK ADVANCED WIRELESS SERVICE PRODUCT SPECIFICATION 1. INTRODUCTION This document contains product information for the GMS Network Service. If you require more detailed technical information, please

More information

Integrated Physical Security and Incident Management

Integrated Physical Security and Incident Management IT Enterprise Services Integrated Physical Security and Incident Management Every organisation needs to be confident about its physical security and its ability to respond to unexpected incidents. Protecting

More information

NEW SOLMICRO-EXPERTIS ERP-CRM

NEW SOLMICRO-EXPERTIS ERP-CRM NEW SOLMICRO-EXPERTIS ERP-CRM INNOVATIVE TECHNOLOGY WORKING FOR YOUR BUSINESS Business is very serious. Having all the information is decisive for the successful management of your company AT SOLMICRO

More information

Essence Smart Security - EverGuard

Essence Smart Security - EverGuard Better life made possible Essence Smart Security - EverGuard Essence provides security service providers worldwide with today s most advanced professional security solutions. Smart Security, based on the

More information

Integrated Multi-Client Platform for Smart Meters

Integrated Multi-Client Platform for Smart Meters Smart Energy Services Platform Integrated Multi-Client Platform for Smart Meters End-to-End Smart Energy Services Platform Helping you efficiently deliver your smart device programs using our proven system

More information

Nokia Siemens Networks Network management to service management - A paradigm shift for Communications Service Providers

Nokia Siemens Networks Network management to service management - A paradigm shift for Communications Service Providers White paper Nokia Siemens Networks Network management to service management - A paradigm shift for Communications Service Providers Service management solutions enable service providers to manage service

More information

INFORMATION TECHNOLOGY ENGINEER V

INFORMATION TECHNOLOGY ENGINEER V 1464 INFORMATION TECHNOLOGY ENGINEER V NATURE AND VARIETY OF WORK This is senior level lead administrative, professional and technical engineering work creating, implementing, and maintaining the County

More information

GPS Tracking Solution GPS GSM Tracker

GPS Tracking Solution GPS GSM Tracker 2013 GPS Tracking Solution GPS GSM Tracker Robust solution for tracking your Assets, Cars, Buses, Trucks, Fleet, Shipment, Children, Pets and more with web based tracking from anywhere in the world through

More information

BANKING AND FINANCE. Advanced technology solutions to maximize the security of financial institutions and branch banks.

BANKING AND FINANCE. Advanced technology solutions to maximize the security of financial institutions and branch banks. BANKING AND FINANCE Advanced technology solutions to maximize the security of financial institutions and branch banks. advisory services. technology delivery. SmartSourcing SM managed services. www.sdisolutions.com

More information

Empowering the Enterprise Through Unified Communications & Managed Services Solutions

Empowering the Enterprise Through Unified Communications & Managed Services Solutions Continuant Managed Services Empowering the Enterprise Through Unified Communications & Managed Services Solutions Making the transition from a legacy system to a Unified Communications environment can

More information

Whitepaper Mobile Enterprise. The path to the Mobile Enterprise

Whitepaper Mobile Enterprise. The path to the Mobile Enterprise Whitepaper Mobile Enterprise The path to the Mobile Enterprise 1 Executive summary At Ericsson, we are in a unique position to help enterprises achieve a truly mobile way of working. This involves providing

More information

User Help Desk Services. Customer oriented Service Desk for individual service and process design

User Help Desk Services. Customer oriented Service Desk for individual service and process design User Help Desk Services Customer oriented Service Desk for individual service and process design CUSTOMER ORIENTED SERVICE DESK FOR INDIVIDUAL SERVICE AND PROCESS DESIGN Dedicated exclusively and specifically

More information

Mobile network evolution A tutorial presentation

Mobile network evolution A tutorial presentation Mobile network evolution A tutorial presentation Andy Sutton Principal Design Consultant - Transport Networks Avren Events, Time and Sync in Telecoms, Dublin, Ireland Tuesday 2 nd November 2010 hello About

More information

About IER. HARDWARE MAINTENANCE and support services. PROFESSIONALISM and experience

About IER. HARDWARE MAINTENANCE and support services. PROFESSIONALISM and experience About IER IER is the world leader in supplying major transportation networks with printers, readers, kiosks and software for secure passenger and baggage check-in and processing. It is also one of the

More information

Operations Manager Comprehensive, secure remote monitoring and management of your entire digital signage network infrastructure

Operations Manager Comprehensive, secure remote monitoring and management of your entire digital signage network infrastructure Network monitoring, management and maintenance 3M TM Network Operations Manager Comprehensive, secure remote monitoring and management of your entire digital signage network infrastructure Provides real-time

More information

ICT budget and staffing trends in the UK

ICT budget and staffing trends in the UK ICT budget and staffing trends in the UK Enterprise ICT investment plans to 2013 January 2013 TABLE OF CONTENTS 1 Trends in ICT budgets... 1 1.1 Introduction... 1 1.2 Survey demographics... 1 1.3 IT budget

More information

JS TECHNO SKILLS & SERVICES

JS TECHNO SKILLS & SERVICES JS TECHNO SKILLS & SERVICES Build on trust, quality for timely delivery services Service Tax Code (Registration Number): AURPK3445JSD001 About US COMPANY PROFILE JS Techno Skills & Services, Delhi/NCR

More information

Senior Systems Engineer Information Services (IS)

Senior Systems Engineer Information Services (IS) Senior Systems Engineer Information Services (IS) Reporting to: Infrastructure Support Group Leader Salary: 37,394-45,954 per annum (pro rata) depending on skills and experience. Salary progression beyond

More information

ICTTEN6043A Undertake network traffic management

ICTTEN6043A Undertake network traffic management ICTTEN6043A Undertake network traffic management Release: 1 ICTTEN6043A Undertake network traffic management Modification History Not Applicable Unit Descriptor Unit descriptor This unit describes the

More information

SERVICE PROVIDER ACCESS IN MOBILE NETWORKS. March 2003

SERVICE PROVIDER ACCESS IN MOBILE NETWORKS. March 2003 Electronic Communications Committee (ECC) within the European Conference of Postal and Telecommunications Administrations (CEPT) SERVICE PROVIDER ACCESS IN MOBILE NETWORKS March 2003 Page 2 EXECUTIVE SUMMARY

More information

To IP or Not To IP That is the question

To IP or Not To IP That is the question To IP or Not To IP That is the question As an end user you have many choices with regard to telecommunication including provisioning with PBX s converged PBX s or Key Hybrid systems or pure IP Telephony.

More information

Chapter 11: The Strategy of International Business

Chapter 11: The Strategy of International Business Chapter 11: The of International Business Localization : Local country managers have the power of manufacturing and marketing Global : Corporate center exercise more control over manufacturing, marketing

More information

SOLUTIONS BUSINESS SOLUTIONS. UGT offers the following business solutions:

SOLUTIONS BUSINESS SOLUTIONS. UGT offers the following business solutions: ABOUT UGT Today the company UGT is one of the leading system integrator and provider of solutions in the field of information and communication technology. UGT primarily concentrates on providing services

More information

61 Westminster Bridge Road, London, SE1 7HT Post holder may be required to work at other locations.

61 Westminster Bridge Road, London, SE1 7HT Post holder may be required to work at other locations. Job description Job Title: Location: Network Services Engineer 61 Westminster Bridge Road, London, SE1 7HT Post holder may be required to work at other locations. Grade: APT&C 34-37 Staff will normally

More information

ICTTEN4215A Install and configure internet protocol TV in a service provider network

ICTTEN4215A Install and configure internet protocol TV in a service provider network ICTTEN4215A Install and configure internet protocol TV in a service provider network Release: 1 ICTTEN4215A Install and configure internet protocol TV in a service provider network Modification History

More information

Hardware & Software Solutions

Hardware & Software Solutions Hardware & Software Solutions Introduction About Proemion - Overview Capabilities - Customers 1986 RM Michaelides 2002 Proemion 2007 Production plant Introduction About RM Overview Capabilities Customers

More information

MINDBill. Point of Sale

MINDBill. Point of Sale MINDBill Billing and Customer Care Solution Point of Sale 2015 MIND CTI Ltd. Table of Contents Executive Overview... 3 Architecture Highlights... 3 Product Components... 4 The Sales Module... 4 POS Retail

More information

www.farrellcommunication.co.za

www.farrellcommunication.co.za Office Number 012 111 0475 E-mail address sales@farrellcommunication.co.za admin@farrellcommunication.co.za info@farrellcommunication.co.za www.farrellcommunication.co.za Director Shane Farrell (Managing)

More information

Migration from TDM to IP in Public Safety Environments: The Challenge for Voice Recording

Migration from TDM to IP in Public Safety Environments: The Challenge for Voice Recording 9-1-1 Magazine / published in December 2007 Migration from TDM to IP in Public Safety Environments: The Challenge for Voice Recording by Andreas Potyka, Product Management, ASC telecom AG VoIP communications

More information

Designed to deliver!

Designed to deliver! Designed to deliver! Expressoft Overview FOUNDED IN 1999 > 10 + Resellers Worldwide GLOBAL SOFTWARE PROVIDER DUBAI USA SWITZERLAND ROMANIA SPAIN GREECE MOLDOVA SLOVENIA # 1 Integrated solution in HoReCa

More information

The evolution of data connectivity

The evolution of data connectivity Leveraging the Benefits of IP and the Cloud in the Security Sector The CCTV and alarm industry has relied on analogue or Integrated Services Digital Network (ISDN) communications to provide data connectivity

More information

Information Technology Security Procedures

Information Technology Security Procedures Information Technology Security Procedures Prepared By: Paul Athaide Date Prepared: Dec 1, 2010 Revised By: Paul Athaide Date Revised: September 20, 2012 Version 1.2 Contents 1. Policy Procedures... 3

More information

NAVETICA. Control Devices UMTS / WiFi. Control Devices Local network. GSM unit Pag. 3. Communicator Pag. 2. Project: Pagina 1

NAVETICA. Control Devices UMTS / WiFi. Control Devices Local network. GSM unit Pag. 3. Communicator Pag. 2. Project: Pagina 1 Capi2 Navetica UMTS/WiFi Router [art. 300830] Navetica module overview Control Devices UMTS / WiFi Mobile Tablet PC ipad, Samsung GSM unit Pag. 3 Pag. 2 Smartphones iphone, Androids Control Devices Local

More information

Motorola AirDefense Network Assurance Solution. Improve WLAN reliability and reduce management cost

Motorola AirDefense Network Assurance Solution. Improve WLAN reliability and reduce management cost Motorola AirDefense Network Assurance Solution Improve WLAN reliability and reduce management cost The challenge: Ensuring wireless network performance and availability Wireless LANs help organizations

More information

270125 - TXC - Computer Network Technology

270125 - TXC - Computer Network Technology Coordinating unit: 270 - FIB - Barcelona School of Informatics Teaching unit: 701 - AC - Department of Computer Architecture Academic year: Degree: 2015 BACHELOR'S DEGREE IN INFORMATICS ENGINEERING (Syllabus

More information

Company. Design Process. Design & Planning. Operations & Manteinance

Company. Design Process. Design & Planning. Operations & Manteinance Telecom Services Company The growing market of Networks, the rapid evolution in technology, the increasing interest shown by subscribers for new and attractive applications and contents, has a direct and

More information

Cisco Incident Response and Workforce Enablement for the Utility

Cisco Incident Response and Workforce Enablement for the Utility Cisco Incident Response and Workforce Enablement for the Utility Over the next ten years, it is predicted that aging energy infrastructure and utility industry workforce will undergo their greatest transition

More information

Mobile Device Management

Mobile Device Management Vodafone Global Enterprise Mobile Device Management Technical paper Vodafone Global Enterprise Introduction Managing for the future Secure control over your mobile data, devices and applications. The multi-national

More information

THE ENTERPRISE BENEFITS OF THE INDUSTRY S FIRST REMOTE MANAGEMENT SOLUTION FOR HANDHELD SCANNERS

THE ENTERPRISE BENEFITS OF THE INDUSTRY S FIRST REMOTE MANAGEMENT SOLUTION FOR HANDHELD SCANNERS THE ENTERPRISE BENEFITS OF THE INDUSTRY S FIRST REMOTE MANAGEMENT SOLUTION FOR HANDHELD SCANNERS WHITE PAPER July 2006 The need for centralized remote management solutions for wired networks became evident

More information

A5 Flyer (Landscape)

A5 Flyer (Landscape) A5 Flyer (Landscape) Pink = Bleed (216 x 154mm) Your background image, colour, texture etc needs to go all the way up to this line. Green = Trim (210 x 148mm) This is where your flyer will be trimmed to.

More information

ICT budget and staffing trends in Healthcare

ICT budget and staffing trends in Healthcare ICT budget and staffing trends in Healthcare Enterprise ICT investment plans November 2013 ICT budget and staffing trends in Healthcare P a g e 1 www.kable.co.uk / The id Factor Ltd / + 44 (0) 207 936

More information

SMART CRM Desk for Service Sector. Solution for Customer Relationship Mgmt (CRM) in Service Industry

SMART CRM Desk for Service Sector. Solution for Customer Relationship Mgmt (CRM) in Service Industry SMART CRM Desk for Service Sector Solution for Customer Relationship Mgmt (CRM) in Service Industry SMART CRM Desk for Service Sector A unique solution for the aftermarket warranty and service operations,

More information

Clarity Infrastructure Management helps network operators to plan and document the change to their networks

Clarity Infrastructure Management helps network operators to plan and document the change to their networks Clarity Infrastructure Management helps network operators to plan and document the change to their networks clarity.com 2 Clarity Simplifying Operations Cost effective and timely network rollouts or upgrades

More information

Managed Hosting & Datacentre PCI DSS v2.0 Obligations

Managed Hosting & Datacentre PCI DSS v2.0 Obligations Any physical access to devices or data held in an Melbourne datacentre that houses a customer s cardholder data must be controlled and restricted only to approved individuals. PCI DSS Requirements Version

More information

NSW Government. Wireless services (WiFi) Standard

NSW Government. Wireless services (WiFi) Standard NSW Government Wireless services (WiFi) Standard May 2014 CONTENTS 1. CONTEXT 2 1.1. Background 2 1.2. Purpose 2 1.3. Scope and application 2 2. STANDARDS GOVERNANCE 2 2.1. Standards to support the ICT

More information

ABOUT US GPS\ GLONASS FLEET MANAGEMENT SYSTEM

ABOUT US GPS\ GLONASS FLEET MANAGEMENT SYSTEM ABOUT US Corporate group TechnoKom is manufacture and provider of satellite based tracking systems for commercial and personal applications. Our company has more than 20 years of experience in radio systems

More information

M2M by 2N. Jan Maštalíř

M2M by 2N. Jan Maštalíř M2M by 2N Jan Maštalíř Agenda About 2N Few words about M2M market M2M Products by 2N www.2n.cz www.2n.cz 2N TELEKOMUNIKACE We are a Czech company that, since 1991, has been working on producing and developing

More information

Site Surveillance, Project Management and Communications System for Remote Locations in High-Risk Environments

Site Surveillance, Project Management and Communications System for Remote Locations in High-Risk Environments Updated Sept 29, 2011 SITE MAST-R MOBILE SECURITY/TELECOM Site Surveillance, Project Management and Communications System for Remote Locations in High-Risk Environments A major problem in providing security

More information

Operations and Network Center (CORE)

Operations and Network Center (CORE) Operations and Network Center (CORE) Get to know us The Operations and Network Center (CORE) is the cornerstone in Informatica ECI's strategy for the provision of managed information technology services.

More information

PAR EverServ Services

PAR EverServ Services PAR EverServ Services Maximize your return on investment with PAR EverServ Services For more than 30 years, ParTech, Inc. (PAR) has been designing, integrating, and managing leading-edge technology systems

More information

IP Video Door Stations

IP Video Door Stations White paper IP Video Door Stations Enhancing video surveillance with communication and entry control Table of contents 1. IP to keep an eye at the door 3 2. New technology, new possibilities 4 3. Benefits

More information

OASIS MANAGEMENT COMPANY LIMITED Computing Communication Content Commerce. We love to serve you better

OASIS MANAGEMENT COMPANY LIMITED Computing Communication Content Commerce. We love to serve you better OASIS MANAGEMENT COMPANY LIMITED Computing Communication Content Commerce OASIS MANAGEMENT COMPANY LIMITED ABOUT US Oasis Management Company RC 635930 is the premier Management Consulting and Technology

More information

Vehicle Tracking System,

Vehicle Tracking System, Vehicle Tracking System, The Complete Solution What is GPS? Product Review. Complete system. Contact Us. What is GPS? GPS, which stands for Global Positioning System, is the only system today able to show

More information

Nokia Siemens Networks Smart Labs Smart networks for smart devices

Nokia Siemens Networks Smart Labs Smart networks for smart devices Nokia Siemens Networks Smart Labs Smart networks for smart devices Marko Hokkanen NSN Smart Labs, Silicon Valley, California 1 Nokia Siemens Networks Agenda NSN Smart Labs NSN Smart Lab Measurements (Messaging,

More information

PNC. Next generation monitoring centre software A platform for excellence

PNC. Next generation monitoring centre software A platform for excellence 7 PNC Next generation monitoring centre software A platform for excellence Introducing PNC7 PNC7 represents a new benchmark in the development of monitoring centre software, providing a powerful, scalable

More information

Vehicle Tracking System

Vehicle Tracking System Proposal for Vehicle Tracking System Respected Sir, Thank you for the opportunity to propose to your organization. The purpose of this letter is to briefly introduce Services of Spoter [satellite based

More information

Data Capture Solutions for Manufacturing Applications

Data Capture Solutions for Manufacturing Applications Manufacturing Data Capture Solutions for Manufacturing Applications Create a Non-Stop Production Line and Cost-Effective Solutions for Manufacturing The growing complexity of manufacturing requires an

More information

REQUEST FOR EXPRESSIONS OF INTEREST AFRICAN DEVELOPMENT BANK

REQUEST FOR EXPRESSIONS OF INTEREST AFRICAN DEVELOPMENT BANK REQUEST FOR EXPRESSIONS OF INTEREST AFRICAN DEVELOPMENT BANK African Development Bank AFDB Temporary Relocation (Tunis) Information management and Methods department (CIMM) PB: 323-1002 Tunis Belvedere

More information

Unified Communications Partner Helps Telecom Partner to Expand Revenue Streams

Unified Communications Partner Helps Telecom Partner to Expand Revenue Streams Microsoft Office System Partner Solution Case Study Unified Communications Partner Helps Telecom Partner to Expand Revenue Streams Overview Country or Region: United States Industry: Professional services

More information

Cisco Network Optimization Service

Cisco Network Optimization Service Service Data Sheet Cisco Network Optimization Service Optimize your network for borderless business evolution and innovation using Cisco expertise and leading practices. New Expanded Smart Analytics Offerings

More information

ManageEngine DeviceExpert helps leading IT service provider for retailers centrally manage network device configurations

ManageEngine DeviceExpert helps leading IT service provider for retailers centrally manage network device configurations ManageEngine DeviceExpert helps leading IT service provider for retailers centrally manage network device configurations Background Organization: Bovertis B.V. Industry: IT Service Provider Business: IT

More information

STATE OF NEVADA Department of Administration Division of Human Resource Management CLASS SPECIFICATION

STATE OF NEVADA Department of Administration Division of Human Resource Management CLASS SPECIFICATION STATE OF NEVADA Department of Administration Division of Human Resource Management CLASS SPECIFICATION TITLE GRADE EEO-4 CODE DIGITAL TELECOMMUNICATIONS SUPERVISOR 37 B 6.963 SERIES CONCEPT Digital Telecommunications

More information

Our mission is to provide world class solutions, consulting and training on information and communication technologies.

Our mission is to provide world class solutions, consulting and training on information and communication technologies. Company Profile General Information Synapse ATS is an IT Service, Solution and Education Provider Company that helps customers to plan, design, implement, maintain and operate their IT infrastructure.

More information

7 Homeland. ty Grant Program HOMELAND SECURITY GRANT PROGRAM. Fiscal Year 2008

7 Homeland. ty Grant Program HOMELAND SECURITY GRANT PROGRAM. Fiscal Year 2008 U.S. D EPARTMENT OF H OMELAND S ECURITY 7 Homeland Fiscal Year 2008 HOMELAND SECURITY GRANT PROGRAM ty Grant Program SUPPLEMENTAL RESOURCE: CYBER SECURITY GUIDANCE uidelines and Application Kit (October

More information

IP Telephony Basics. Part of The Technology Overview Series for Small and Medium Businesses

IP Telephony Basics. Part of The Technology Overview Series for Small and Medium Businesses IP Telephony Basics Part of The Technology Overview Series for Small and Medium Businesses What is IP Telephony? IP Telephony uses the Internet Protocol (IP) to transmit voice or FAX traffic over a public

More information

telephone systems with HD quality and many more supportive features and applications Always more than you expect

telephone systems with HD quality and many more supportive features and applications Always more than you expect Panasonic SIP telephone systems with HD quality and many more supportive features and applications Always more than you expect SIP Session Initiation Protocol SIP is rapidly gaining popularity as the protocol

More information

SWAP EXECUTION FACILITY OPERATIONAL CAPABILITY TECHNOLOGY QUESTIONNAIRE

SWAP EXECUTION FACILITY OPERATIONAL CAPABILITY TECHNOLOGY QUESTIONNAIRE SWAP EXECUTION FACILITY OPERATIONAL CAPABILITY TECHNOLOGY QUESTIONNAIRE Please provide all relevant documents responsive to the information requests listed within each area below. In addition to the specific

More information

Module 1: Facilitated e-learning

Module 1: Facilitated e-learning Module 1: Facilitated e-learning CHAPTER 3: OVERVIEW OF CLOUD COMPUTING AND MOBILE CLOUDING: CHALLENGES AND OPPORTUNITIES FOR CAs... 3 PART 1: CLOUD AND MOBILE COMPUTING... 3 Learning Objectives... 3 1.1

More information

Dubai Internet City, Building # 11, Office 408. Tel: 04-454 2122, Fax: 04-454 2123, Mob: +971-50-421 9691, P.O.Box-500466 US21 Inc.

Dubai Internet City, Building # 11, Office 408. Tel: 04-454 2122, Fax: 04-454 2123, Mob: +971-50-421 9691, P.O.Box-500466 US21 Inc. Dubai Internet City, Building # 11, Office 408. Tel: 04-454 2122, Fax: 04-454 2123, Mob: +971-50-421 9691, P.O.Box-500466 US21 Inc. A commitment to support our clients wherever and whenever they may need

More information

Small Business Mobility

Small Business Mobility Enabling your team to work anywhere, anytime More than 50 million US workers are considered mobile, spending at least 20% of the time away from their primary workspace 1. Mobile technology is becoming

More information

White paper. Reliable and Scalable TETRA networks

White paper. Reliable and Scalable TETRA networks Abstract The evolution of TETRA networks towards an all- IP architecture is now a reality and has been accepted by even the most demanding users of TETRA technology. Although circuit switch based TETRA

More information

BUSINESS COMMUNICATIONS LIFECYCLE PARTNER OF CHOICE MULTI-SITE 1 INFO@OPTUSINC.COM 877.892.4900 OPTUSINC.COM

BUSINESS COMMUNICATIONS LIFECYCLE PARTNER OF CHOICE MULTI-SITE 1 INFO@OPTUSINC.COM 877.892.4900 OPTUSINC.COM BUSINESS COMMUNICATIONS LIFECYCLE PARTNER OF CHOICE MULTI-SITE 1 INFO@OPTUSINC.COM 877.892.4900 OPTUSINC.COM BUSINESS COMMUNICATIONS LIFECYCLE PARTNER OF CHOICE WHEREVER YOU ARE IN THE LIFECYCLE OF YOUR

More information

Contact Your Authorized Toshiba Dealer for a Demo, Estimate or Network Assessment.

Contact Your Authorized Toshiba Dealer for a Demo, Estimate or Network Assessment. Contact Your Authorized Toshiba Dealer for a Demo, Estimate or Network Assessment. TOSHIBA S AWARD WINNING BUSINESS TELEPHONE SYSTE The Innovative IP Communication Solution There is so much you need from

More information

Mobile Communications

Mobile Communications October 21, 2009 Agenda Topic 2: Case Study: The GSM Network 1 GSM System General Architecture 2 GSM Access network. 3 Traffic Models for the Air interface 4 Models for the BSS design. 5 UMTS and the path

More information

Small Business Mobility

Small Business Mobility Enabling your team to work anywhere, anytime More than 50 million US workers are considered mobile, spending at least 20% of the time away from their primary workspace 1. Mobile technology is becoming

More information

Enterprise Managed PBX Telephony

Enterprise Managed PBX Telephony Office of Information Technology Services Service Level Agreement Enterprise Managed PBX Telephony December 17, 2013 v2.1 Service Description Enterprise Managed PBX Telephony Service Description The Enterprise

More information

Voice over Internet Protocol (VoIP) in the Hospitality and Gaming Sectors

Voice over Internet Protocol (VoIP) in the Hospitality and Gaming Sectors Voice over Internet Protocol (VoIP) in the Hospitality and Gaming Sectors Jayesh Amdekar Voice over Internet Protocol (VoIP) has emerged as a significant enabling technology and the adoption of industry

More information

The Power of the Platform

The Power of the Platform The Power of the Platform Cloud & Hosting Network Mobility 2 Technology Trends Reshaping Business Cloud Computing Amazing s That Change Our World Fast, Widespread Wireless/Wireline IP Networks Powerful

More information

FindMyStuff. Fleet Tracking Solutions

FindMyStuff. Fleet Tracking Solutions FindMyStuff by SPECTRADOME Fleet Tracking Solutions Our comprehensive GPS tracking product selection for fleet tracking applications offers taylored solutions for both the large transportation company

More information

APPENDIX 1 PRODUCT SPECIFICATION

APPENDIX 1 PRODUCT SPECIFICATION APPENDIX 1 PRODUCT SPECIFICATION Product Specifications Voice System Maintenance Service 1. Introduction This document contains information describing the Voice System Maintenance Service. This document

More information

Tresent Technologies IPQ-1000. User report

Tresent Technologies IPQ-1000. User report Tresent Technologies IPQ-1000 User report Dave Guerrero VP Technical Services WLVT-TV In moving television signals from a baseband physical layer to a digital/ip/cloud based infrastructure, the technology

More information

industrialized delivered globally via Atos Right-Fit outcomes-based Application Management Your business technologists.

industrialized delivered globally via Atos Right-Fit outcomes-based Application Management Your business technologists. industrialized outcomes-based Application Management delivered globally via Atos Right-Fit Your business technologists. Powering progress Managing the cost of change Telecom companies have been cutting

More information

Call Center Solution. From

Call Center Solution. From Call Center Solution From About Manila Voice Manila Voice is a provider of state-of-the art Hosted Business Communications Services, and comprehensive, integrated network solutions. We ensure quality,

More information

Highly Available Mobile Services Infrastructure Using Oracle Berkeley DB

Highly Available Mobile Services Infrastructure Using Oracle Berkeley DB Highly Available Mobile Services Infrastructure Using Oracle Berkeley DB Executive Summary Oracle Berkeley DB is used in a wide variety of carrier-grade mobile infrastructure systems. Berkeley DB provides

More information

Break free from the past.

Break free from the past. Break free from the past. Step into the future of fire systems with Remote Services from Bosch. Intelligent solutions from Bosch True connectivity means not just gathering information, but delivering it

More information

EUROPASS DIPLOMA SUPPLEMENT

EUROPASS DIPLOMA SUPPLEMENT EUROPASS DIPLOMA SUPPLEMENT TITLE OF THE DIPLOMA (ES) Técnico Superior en Sistemas de Telecomunicaciones e Informáticos TRANSLATED TITLE OF THE DIPLOMA (EN) (1) Higher Technician in Telecommunications

More information

DESCRIPTION OF THE JOB PROFILE «IMPORT AND EXPORT SALES ASSISTANT»

DESCRIPTION OF THE JOB PROFILE «IMPORT AND EXPORT SALES ASSISTANT» DESCRIPTION OF THE JOB PROFILE «IMPORT AND EXPORT SALES ASSISTANT» 1 IMPORT AND EXPORT SALES ASSISTANT JOB DEFINITION The import and export sales assistant contributes to the sustainable international

More information