Our goal is to be the best communications provider possible and promote economic development in our communities.

Transcription

1 Our goal is to be the best communications provider possible and promote economic development in our communities. Winner of Smart Rural Community National Showcase Award

2 Our Mission: To Our Members... Consistent with our proud tradition, Vernon Communications Cooperative s mission is to provide its members with the latest technology available, at an affordable cost, while providing them with exceptional customer service. To provide communications solutions that exceed our member s expectations. To Our Communities... That we have a responsibility to the communities in which we serve to be good corporate citizens, and take an active role in the efforts to improve our communities. That we have a responsibility to uphold the highest level of integrity and be open, honest, consistent, and respectful in our dealings with others. VERNON Vernon Communications Cooperative Serving Areas 2 vernoncom.coop

3 Pick n Play Bundle Pick Your Combination, Upgrade Your Features Broadband Internet Secure Advantage, Wireless Internet Digital Television Video On Demand, Exclusive Local Channels, Channel Lineup, Premium Channels, Watch TV Everywhere, Remote Diagram Phone Service Vernon MedLink, Calling Features, Long Distance Call Plans Your Account SmartHub, Electronic Fund Transfer, Payment Options Professional Services Computer Repair & Sales, Comprehensive Business Solutions BUNDLE INTERNET TELEVISION PHONE VERNON PROF. SERVICES vernoncom.coop 3

4 BUNDLE Pick n Play Bundles Combine your favorite services: Experience Connect Discover Explore Match your bundle to the included features: Telephone Internet Television 120 Long Distance Minutes 10 Features (list available on page 17) Free calling to all VC Co-op exchanges 5 Meg Downstream 1 Meg Upstream Local TV Lineup (40 Channels) Exclusive Local Community Channels Video On Demand 4 vernoncom.coop

5 Customize Your Features Pick your add-ons to customize your bundle: Upgrade Long Distance Minutes 500 Power (500 Minutes) ,000 Power (1,000 Minutes) BUNDLE Upgrade Downstream Bandwidth 10 Meg (Streaming Video) Meg (Home Office) Meg (Commercial Business) Meg (Fastest Speed Available) Upgrade Upstream Bandwidth 2 Meg (Publishing Photos) Meg (Video Chatting) Meg (Sharing Video) Meg (Telecommuting) Meg (Fastest Speed Available) Secure Advantage Services (see page 7) Upgrade Channels Local HD (9 HD Channels) Basic Lineup (141 Channels) Basic HD (51 HD Channels Select Lineup (91 Channels) Select HD (56 HD Channels) Expanded Lineup (181 Channels) Expanded HD (81 HD Channels) Add Premium Channels HBO (7 Channels + 1 HD) Cinemax (8 Channels + 1 HD) Starz SuperPak (13 Channels + 2 HDs) Showtime (11 Channels + 2 HDs) Playboy NFL Red Zone HD vernoncom.coop 5

6 INTERNET Broadband Internet MEG Basic Web Surfing , Streaming Music MEG Multiple Device Household Streaming Video in a BUNDLE! 20 MEG Home Office, HD Video Streaming *May Require Fiber-Optic Service in a BUNDLE! in a BUNDLE! 50 MEG Commercial Business *Requires Fiber-Optic Service 100 MEG Fastest Speed Available! *Requires Fiber-Optic Service UPGRADE your Upstream! 10 2 MEG Publishing Photos 20 5 MEG MEG MEG MEG Video Chatting Uploading Video Telecommuting Fastest Speed! 6 vernoncom.coop 5 Meg and Greater Requires Fiber-Optic Service

7 Secure Advantage Secure Advantage allows you to protect your data and personal information. The customized pricing structure allows you to decide which services are right for your lifestyle. SecureIT Plus: Desktop Security Anti-Virus and Anti-Spyware Hands-Free Security Updates Password Genie: Data Security Save all your usernames and passwords securely Automatically enters log-in information INTERNET File Hopper Plus: Cloud Storage Access files anytime and anywhere Files stored securely and backed up in the cloud Pick ONE 1.95 Pair any TWO 2.95 Combine ALL THREE 3.95 Wireless Internet Wireless Home Router 5.00 / month Preconfigured, reliable router Installation available for a fee Customized Address One free address with internet service (@mwt.net) Free junk and spam protection from Edge Wave vernoncom.coop 7

8 Video On Demand On Demand Movie Nights! Rent the newest releases up to 28 days before Netflix or Redbox. Enjoy over 5,500 movie and TV titles. Bonus Feature: 2-day and 3-day rentals are available to watch as many times as you d like during that viewing window. To re-watch a movie, visit Library in your Menu. TELEVISION 1. Press Menu on your remote. How to Rent On Demand 2. Highlight On or On Demand from your menu and press OK on your remote. 3. Browse rentals in the categories using the arrows on your remote, highlight your movie of choice, and press OK again. 4. Highlight Rent and press OK. 5. Your default PIN number is Once you hit Rent, the movie will begin playing and the rental will be charged to your account. Available Now! Available November 3 Available Now! 8 vernoncom.coop

9 Exclusive Local Channels Local Community Channels are available in every TV package from Vernon Communications Co-op. Channel 14: VC Co-op Community Ch. Local tours of attractions and businesses Spotlights of artists, authors & musicians Community events & music festivals Channel 15: VC Co-op Religious Ch. Twelve area churches weekly services Special celebrations and musical selections Channel 16: VC Co-op Local Weather Hyper local radar, weather maps, & alerts Active warnings and watches Channel 17: WDRT Radio (91.9 FM) Driftless Community Radio Crystal clear 24/7 broadcast TELEVISION Channel 18: WVRQ Radio (1360 AM) Enjoy the Ernie Morning Radio Show and Gary s Old Time Music Show Channels 2-7 vernoncom.coop 9

10 Channel Line-up HD SD Channel Name L B S E 1 On Demand 2 Cashton Schools 3 De Soto Schools 4 Kickapoo Schools 5 La Farge Schools 6 Viroqua Schools 7 Westby Schools CBS (WKBT) 9 WGN America The CW Network 11 VMH Channel 12 Antenna TV NBC (WEAU) 14 VC Co-op Community 15 VC Co-op Religious 16 VC Co-op Weather 17 WDRT Radio 18 WVRQ-AM Radio ABC (WXOW) 20 Decades 21 My Network TV 23 TV 23 (KQEG) 24 MeTV FOX (WLAX) PBS LaCrosse 27 PBS Wisconsin 28 PBS Create MLB Network The Big 10 Network Fox Sports Wisconsin ESPN ESPN2 35 ESPN Classic ESPNews ESPNU NFL Network FS1 (Fox Sports 1) FS2 (Fox Sports 2) NBC Sports Network The Golf Channel 44 SEC Network 45 SEC Network Overflow The Sportsman Channel The Outdoor Channel 53 C-SPAN 54 C-SPAN 2 55 HSN QVC 360 NASA HD HD SD Channel Name L B S E Hillsboro Local 62 WCTR Rich. Center 63 Lynxx Chippewa Valley Gov. 65 Chipp. Valley Comm. 370 AXS HD 371 HD Movies 372 Universal HD 373 Velocity HD 101 Boomerang 102 Cartoon Network Discovery Family Channel Disney Channel Nickelodeon 106 Disney XD 107 Disney Junior ABC Family Animal Planet Comedy Central E! FX FXX GSN (Game Show Network) Syfy TBS Spike TV TNT TV Land USA 122 RFD TV 123 Rural TV Hallmark Channel Hlmk. Movies & Mysteries trutv Lifetime Lifetime Movie Netwk. 132 Lifetime Real Women 133 Ovation Oxygen Esquire Network WE (Women s Entertainment) Food Network 141 UP 142 TBN 143 EWTN 144 3ABN 145 3ABN Latino Crime & Investigation H2

11 HD SD Channel Name L B S E A&E 151 BBC America fyi Discovery ID OWN Destination America The Science Channel American Heroes Channel 159 Discovery Life Channel History Channel HGTV TLC National Geogrphc Travel Channel DIY Network CMT MTV VH1 Music First 175 Fusion Fox Business 179 CNBC World CNBC CNN 183 CNN International Fox News HLN MSNBC 187 The Weather Channel 199 Chiller 200 Cloo AMC Bravo FXM (FX Movie Channel) 204 Youtoo 205 Turner Classic Movies 206 Classic Arts Showcase Music Choice Channels 802 Hit List 803 Pop Rhythmic 804 Dance/EDM 805 Indie 806 Hip-Hop and R&B 807 Rap 808 Hip-Hop Classics 809 Throwback Jamz 810 R&B Classics 811 R&B Soul Channel Line-up SD Channel Name L B S E 812 Gospel 813 Reggae 814 Rock 815 Metal 816 Alternative 817 Adult Alternative 818 Rock Hits 819 Classic Rock 820 Soft Rock 821 Love Songs 822 Pop Hits 823 Party Favorites 824 Teen MC 825 Kidz Only 826 Toddler Tunes 827 Y2K s s s 831 Solid Gold Oldies 832 Pop Country 833 Today s Country 834 Country Hits 835 Classic Country 836 Contemporary Christian 837 Pop Latino 838 Musica Urbana 839 Mexicana 840 Tropicales 841 Romances 842 Seasonal Sounds 843 Stage & Screen 844 Soundscapes 845 Smooth Jazz 846 Jazz 847 Blues 848 Singers & Swing 849 Easy Listening 850 Classical Masterpieces 851 Light Classical TV Pricing Guide Local Lineup (40 channels) Basic Lineup (141 channels) Select Lineup (91 channels) Expanded (181 channels) Bold Networks available on Watch TV Everywhere (see page 14 for details)

12 TELEVISION Premium Channels Premium Channel Packages Add Premium Channels to any VC Co-op Package! HBO Package (7 Channels + 1 HD Channel) Includes HBO On Demand Starz SuperPak (13 Channels + 2 HD Channels) Includes Starz On Demand, Encore On Demand, Starz Play, and Encore Play Cinemax Package (8 Channels + 1 HD Channel) Includes Cinemax On Demand, MAX On Demand, Showtime Package (11 Channels + 2 HD Channels) Includes Showtime On Demand, The Movie Channel On Demand, and Showtime Anytime Playboy Includes Playboy On Demand NFL Red Zone HD COMBINE AND SAVE! (NFL Red Zone not included.) 2 premium packages discount/mo. 3 premium packages discount/mo. 4 premium packages discount/mo. 600 HBO 601 HBO HD * 602 HBO2 604 HBO Signature 606 HBO Family 608 HBO Comedy 610 HBO Zone 612 HBO Latino HBO On Demand 640 Cinemax 641 Cinemax HD* 642 MoreMAX 644 ActionMAX 646 MovieMAX 648 MAX Latino StarMax 652 Thriller Max 654 OuterMax Cinemax On Demand MAX On Demand 614 Encore 615 Encore HD * 616 Encore Action 618 Encore Western 620 Encore Black 622 Encore Mystery 624 Encore Family 626 Encore Love 628 STARZ! 629 STARZ! HD* 630 STARZ! Edge 632 STARZ! in Black 634 STARZ! Kids & Family 636 STARZ! Cinema 638 STARZ! Comedy Starz On Demand Encore On Demand Starz Play Encore Play 656 Showtime 657 Showtime HD* 658 Showtime Showtime Showcase 662 Showtime Beyond 664 Showtime Extreme 668 Shwtm. Family Zone 670 Showtime Next 672 Showtime Women 674 Flix 676 The Movie Channel 677 The Movie Ch. HD 678 Movie Channel Xtra Showtime On Demand Showtime Anytime 590 Playboy 591 NFL Red Zone HD *Premium HD Channels are only available if you subscribe to an HD TV Package. 12 vernoncom.coop

13 Digital Television Local Lineup (40 channels) Add 9 Local HDs Basic Lineup (91 channels + 50 Music Choice Channels) Add 51 Basic HDs Expanded Lineup (131 channels + 50 Music Choice Channels) Add 81 Expanded HDs Select/Commercial Lineup (91 channels) [Optional Additional Channels] Music Choice FSN Wisconsin Big Ten Network The Golf Channel Add 56 Select HDs TELEVISION DVR DVR & Pause Live TV 9.95 / month Record your favorite show by episode or by series Whole-home Capability FREE (with DVR service) Watch and manage your recorded content on any connected TV around your home. Pause Live TV FREE If you do not have a DVR, you can plug a thumb drive into your set-top box and pause live TV. (Recommended Specifications: 4GB Class 2 drive) Set-top Box 4.00/month per box First box is FREE or receive a 4.00 credit towards a DVR vernoncom.coop 13

14 Watch TV Everywhere Sign up: watchtveverywhere.com Select Vernon Communications Co-op in the drop down menu. Click on Register and submit your information. (Please use the account number and last name listed on your VC Co-op bill.) Check your for a confirmation to activate your account. Watch an unlimited amount of TV from anywhere! Networks Available on Watch TV Everywhere Availability depends on your current TV subscription. TELEVISION 14 vernoncom.coop

15 Remote Diagram TV/Power Press TV or CBL once to turn TV on or off Used for DVR functions: Record Pause/Play Rewind Replay Menu Press once to display settings menu Navigation (Arrows) Use Arrows (right, left, up, and down) to move cursor in the program guide and menu screens Guide Use to display the program guide Volume Up Volume Down A, B, C Use to access additional features Day + or to move a day forward or back on program guide SWAP Not applicable For TV Codes Visit: urcsupport.com\index.php Setup Use for all programming sequences CBL/Power Press TV or CBL once to turn TV on or off Stop Used for DVR functions Fast Forward Used for DVR functions. Live Return to watch live TV Info Display current channel and program information OK / Select Navigation Select Exit Quit a function Last Press to recall the last channel Channel Up Channel Down Mute Shuts off sound on the TV Page Use to scroll through menu screens and the program guide Number Key Pad Use (0-9) to directly select channels VOD Not applicable TELEVISION vernoncom.coop 15

16 Phone Service Unlimited local calling. Free calling between any VC Co-op phone numbers. 911 Reliability: The emergency dispatcher has a clear voice connection with you and has access to your address & location associated with that phone number. Superior sound quality. Provided listing in our telephone book. Phone Line / month *Pricing does not include Federal, State & Local Taxes or Regulatory Fees. PHONE Free local calling to any VC Co-op phone line: Cashton (654) De Soto (648) Genoa (689) La Farge (625) Liberty Pole (675) Readstown (629) Viola (627) Viroqua (637) Viroqua (638) Westby (634) Yuba (528) Vernon MedLink Vernon Medlink, offered by Vernon Communications Co-op and Vernon Memorial Healthcare, empowers seniors to retain their independence with added security. When activated: Messenger immediately calls Vernon Memorial Healthcare. Professional dispatchers will be in two-way voice contact with the customer requesting assistance. Dispatcher determines the nature of the call and takes the appropriate action Installation Fee / month 16 vernoncom.coop

17 Call Waiting 1.25 Take more than one call on one line Call Forwarding 1.25 Forward calls to any number Three Way Calling 1.25 Simultaneously call two other lines Find Me Follow Me 1.25 Simultaneously ring multiple numbers Speed Calling 1.50 Program 30 numbers to speed dial Automatic Recall 1.25 *69 to connect with a missed call Distinctive Ring 1.50 Two numbers for one line (diff. rings) Voice Mail 4.00 Free delivery of messages Wake Up Call 1.50 Schedule an automated daily call Phone Line Features 10 Features for or 6 Features for 6.00 Features are listed with ala carte pricing. Automatic Busy Call Back 1.25 Re-dials busy number when line is available Caller ID Number Blocking 1.25 Block your name/number on outgoing calls Anonymous Call Rejection 1.25 Redirects calls without an ID to a recording Selective Call Acceptance 1.25 Program 10 callers authorized to call you Selective Call Rejection 1.25 Block calls from up to 10 numbers Selective Call Forwarding 1.25 Forward calls from up to 10 numbers Caller ID 3.00 Displays number of caller Blocking by PIN 1.25 Must enter a PIN before dialing a billable call Additional Features Available See our Directory for a complete listing 10 features are included in the Pick n Play Bundles! Pick up to TEN features at no additional cost when you bundle. Long Distance Call Plans All VC Co-op long distance plans are direct dial residential and business calls within the 48 contiguous states. Calls to Alaska, Hawaii, US Territories and International locations not included. 120 Power 6.00 / month Any minutes over 120 will be bill at 10 / minute. 500 Power / month Any minutes over 500 will be bill at 10 / minute Power / month Any minutes over 1000 will be bill at 6 / minute. PHONE The standard rate without a Call Plan is 10 / minute with no minimum usage. vernoncom.coop 17

18 SmartHub SmartHub: Online access to your Vernon Communications Cooperative account View and pay your bill Access billing and payment history Update account information Visit vernoncom.smarthub.coop to sign-up Receive a one-time 5.00 credit when you activate ebill Access SmartHub from mobile devices anywhere you have a connection. Access your account 24 / 7 Electronic Fund Transfer (EFT) Automatic withdrawal from your checking, savings, or credit card is the most convenient way possible to pay your account each month. Your bill will be paid on the 10th of each month, unless it falls on a weekend or holiday. Then, it will be deducted the following business day. VERNON Receive a one-time 5.00 credit Payment Options Your Vernon Communications Co-op bill is always paid on time! Transactions are 100% safe and secure There are no fees associated with any of our payment options: Credit/Debit Card (recurring or one-time) Check by phone (during business hours) In-person or Drop Box outside Viroqua and Westby offices Electronic Fund Transfer 18 vernoncom.coop

19 NEW! Professional Services Technology Center 214 N Main St, Viroqua Now Offering: Computer Sales and Installation Computer Diagnostics and Repair Comprehensive Business Technology Solutions: Voice Systems Hosted Services Server Solutions and Management Wireless Networks Network Installation and Management Home and Business Monitoring PROF. SERVICES vernoncom.coop 19

20 Building a Smart Rural Region through Fiber Technology Multiple Devices Stream movies and shows on your tablets, computers, and game systems. Fiber Optic Technology Fiber is faster and more reliable than traditional copper. Faster Speeds Internet speeds available up to 100 Meg. Unlimited Future Possibilities Fiber Technology is prepared for the advancements of home automation, distance learning, telemedicine, video conferencing, and new technologies emerging every day. Vernon Communications Cooperative Viroqua Technology Center: Westby Headquarters: 214 N Main St. 103 N Main St. Viroqua, WI Westby, WI Viroqua Lobby Hours: Westby Lobby Hours: 8:00 am 6:00 pm (M-F) 7:30 am 5:00 pm (M-F) Technical Support: (608) hours a day, 7 days a week Current: 10/28/2015