How To Manage A Disaster Recovery Program

Size: px
Start display at page:

Download "How To Manage A Disaster Recovery Program"

Transcription

1 MANAGED RECOVERY PROGRAM Application availability through comprehensive recovery lifecycle management

2 2 / 12 MANAGED RECOVERY PROGRAM Managed Recovery Program from Sungard Availability Services When you contract for the Managed Recovery Program (MRP), Sungard AS assumes responsibility for recovery on your behalf. Sungard AS experts develop your recovery plans and procedures, maintain them to ensure synchronization with changes in your production environment and completely manage the testing of IT Application recovery plans. Our staff is available 24/7 to also perform the recovery, in case your production environment suffers an outage. Expert management of recovery solution design, testing and maintenance Recovery performed by Sungard AS staff, with contractually guaranteed recovery time and recovery point objectives Lower cost, burden and risk than in-house solutions What s missing from your disaster recovery plan? More common than not, businesses cannot keep their recovery environments aligned with the ever-growing changes in business. Based on our experience, the most often encountered weaknesses in the planning and execution of availability strategies can be tied back to one of the following causes lack of alignment between production and recovery or high-availability environments, staff shortages and lack of process expertise in solution design, backup and restoration.

3 MANAGED RECOVERY PROGRAM 3 / 12 Recovery Readiness Accorded to an Aberdeen Group BC/DR survey 1, 62% of respondents have documented procedures in place for disaster recovery, however not all have measurable procedures (55% have standardized procedures that can be measured). Of those surveyed, 37% educate their organization on the documented procedures in preparing for a crisis. This means that they could have the best possible plan in place, but without an educated and prepared team, their chances of being recoverable are severely diminished. 1 Business Continuity and Disaster Recovery: Don t Go it Alone, Aberdeen Group, May 2013 Application availability through comprehensive recovery lifecycle management Almost two-thirds have documented procedures in place for business continuity and disaster recovery, but only about onethird educate their staff.

4 4 / 12 MANAGED RECOVERY PROGRAM Change management Changes in the production environment, which occur almost constantly, often are not synchronized with the recovery systems and plans. As a result of that disconnect, the restoration of systems and data can be significantly delayed, or even fail. Staffing General IT staff shortages may delay recovery testing, as personnel is needed to support the primary production site. In case of a largerscale disaster, IT staff may directly be affected and unable or unwilling to travel to a recovery location. Expertise During the planning and execution process, lack of experience with actual recoveries can create huge gaps. For every step in the recovery process there are numerous, common, human errors and process-related missteps that can occur. If not mitigated, these risks can lead to a slow or failed recovery. So, if you are grappling with issues related to keeping your secondary environment up to date, prioritizing projects and perfecting recovery processes internally, chances are very high that your peers share the same concerns. Managed Recovery Program key deliverables: Application technology and configuration mapping Recovery procedure documentation Testing program execution Post-test reporting Configuration and procedure Lifecycle maintenance

5 MANAGED RECOVERY PROGRAM 5 / 12 MRP services overview PROGRAM TRANSITION INITIAL TEST AND IMPROVEMENT OPPORTUNITIES Testing Program ONGOING Continuous Improvement Life Cycle Management PHASE PHASE PHASE

6 6 / 12 MANAGED RECOVERY PROGRAM The key components of Managed Recovery With the Managed Recovery Program, Sungard AS experts plan, implement, and manage the full recovery lifecycle, providing contractually guaranteed uptime during testing and disasters. Recovery infrastructure Actively maintained and highly efficient systems and storage, with low-cost options Data movement Transfer of data from production environments to recovery infrastructure Application recovery Restoration of application environments at the recovery location End-user access Rapid and efficient re-connection of business users to the recovered applications The Managed Recovery program includes: A dedicated Service Delivery Manager who is assigned to your organization and works seamlessly with your staff to coordinate the active maintenance and management of your solution Recovery procedure development and documentation, leveraging runbooks that are custom-developed for your applications environment A CMDB (Customer Configuration Repository Tool) that tracks assets and their interrelationships. Changes made to these assets can be tracked and then replicated in the recovery environment to ensure recoverability. Recovery procedure execution, including OS startup, network startup, and backup server startup, delivering contractually guaranteed recovery time and recovery point objectives Recovery management at time of test and at time of disaster Post-test reporting, including a detailed review of test activities, gap analysis (recovery achieved versus recovery objectives), recommendations for improvement, and remediation plans Program status reporting (monthly and quarterly) Recovery schedule and contract maintenance and updates If you choose to manage your recovery program internally, certain recovery support services can be provided individually, including: Operating System (OS) Restore Services Backup Server Restore Services Remote Console Access Recovery Network Startup Services Media Handling Services The recovery lifecycle The recovery lifecycle Sungard AS uses identifies recovery steps applicable to any IT environment, whether physical or virtual, simple or complex. Sungard AS not only created disaster recovery, but with over 30 years of experience, we have continued to refine the processes to help reduce risk, instill confidence, and delivery successful tests and recoveries.

7 MANAGED RECOVERY PROGRAM 7 / 12

8 8 / 12 MANAGED RECOVERY PROGRAM Applications requiring expert recovery Customer Portals Customer Service Electronic Mail Communications Enterprise Resource Planning Financial Services Healthcare Systems Online Communities Online Order Systems Supply Chain Web Farms

9 MANAGED RECOVERY PROGRAM 9 / 12 Experience: the Sungard AS difference With more than 30 years of recovery experience, we know what a successful solution requires. We deliver the strategy, the management and technology necessary to manage real-life outages within real organizations. Our process expertise is the essential ingredient for ensuring a reliable recovery. And, using Sungard AS solutions can cost less than managing availability solutions on your own. Controlling cost, improving effectiveness To manage cost while delivering contractually guaranteed recovery time and recovery point objectives, Sungard AS applies a tiered approach to application availability. Our consulting team can work with you to rank applications and data by their criticality to your business operations. Our recovery specialists then design and deliver services that provide customized uptime by application, avoiding an expensive one-size-fits-all approach. Access to a combination of secure, shared cloud resources, along with dedicated and shared physical systems, can lower your costs still further. Application availability Sungard AS goes beyond infrastructure to deliver services customized to your specific applications environment. For example, applications aren t just restored they are restored and set up to perform as expected, too. Due to built-in data protection options, applications can be recovered to any point in time, to ensure availability even if data corruption occurs. And, end-users are reconnected seamlessly as part of the process. Everyday advantages Sungard AS expertise goes beyond recovery and can assist you in strengthening your production environment, too. Expert recovery testing can uncover gaps in a production environment, which, when addressed, improve processing and can even lower costs. Sungard AS-supplied recovery runbooks can be used for partial recovery of applications in a production environment. And the ready access to Sungard AS expertise can help you streamline or redesign protection systems, including complex backup, replication, snapshot and recovery software.

10 10 / 12 MANAGED RECOVERY PROGRAM

11 MANAGED RECOVERY PROGRAM 11 / 12 Confidence from expertise There is a difference between on-paper theories and real-life, complex applications environments. There is also a difference between disaster recovery testing and real declaration events. With more than three decades of experience, Sungard AS understands that difference. We have supported thousands of disaster declarations, working within complex heterogeneous environments. That experience and expertise is why more than 7,000 companies choose Sungard Availability Services to ensure the availability of their business-critical applications.

12 Why choose Sungard AS? More than 30 years of experience supporting complex IT operations and providing availability management. Managed services ranging from hosting to virtualization to cloud, in a resilient, secure, enterprise-grade IT environment. Highly flexible tailored solutions to support customers unique business and IT requirements. Breadth of services and expertise to transform and operate business-critical hybrid IT environments. For more information please visit our website at: Sungard Availability Services around the world North America Corporate Headquarters 680 E. Swedesford Road Wayne, PA Belgium Pegasus Park De Kleetlaan 12b 1831 Diegem Belgium + 32 (0) France 93, Cours des Petites Ecuries Logne France + 33 (0) Ireland Unit 5 Beckett Way Park West Business Park Nangor Road Dublin 12 Ireland (0) Luxembourg 6, Parc Syrdall L-5365 Münsbach Luxembourg Mexico Carr. Toluca Ixtapan de la Sal No º Piso Col. Hipico Metepec Mexico (722) Sweden Sandhamnsgatan 63 Box Stockholm Sweden + 46 (0) info@sungardas.se Sungard IT Availability (India) Private Limited 2nd Floor, Wing 4, Cluster D MIDC Kharadi Knowledge Park Pune India info.asindia@ Sungard Availability Services UK Limited United Kingdom & European Head Office Unit B Heathrow Corporate Park Green Lane Hounslow Middlesex TW4 6ER infoavail@ About Sungard Availability Services Sungard Availability Services provides managed IT services, information availability consulting services, business continuity management software, and disaster recovery services. To learn more, visit www. or call Trademark information Sungard Availability Services is a trademark of SunGard Data Systems Inc. or its affiliate used under license. All other trade names are trademarks or registered trademarks of their respective holders. Connect with Us 2014 Sungard Availability Services, all rights reserved. BRO

MANAGED IT SERVICES. Expert management

MANAGED IT SERVICES. Expert management MANAGED IT SERVICES Expert management for your missioncritical workloads 2 / 8 MANAGED IT SERVICES Managed IT services from Sungard Availability Services On average, enterprises realize only 43% of technology

More information

ASSURANCE CM BUSINESS CONTINUITY SOFTWARE. Engaged users. Assured outcomes.

ASSURANCE CM BUSINESS CONTINUITY SOFTWARE. Engaged users. Assured outcomes. ASSURANCE CM BUSINESS CONTINUITY SOFTWARE Engaged users. Assured outcomes. B Assurance CM Business Continuity Software ASSURANCE CM BUSINESS CONTINUITY SOFTWARE Assurance CM Business Continuity Software

More information

Managed Services. The collaborative route to business transformation.

Managed Services. The collaborative route to business transformation. Managed Services The collaborative route to business transformation. Today s world never sleeps. Sourcing managers will also need individuals who understand, prioritize and support broader business goals,

More information

INFORMATION SECURITY SERVICES. Expert security management and consulting service

INFORMATION SECURITY SERVICES. Expert security management and consulting service INFORMATION SECURITY SERVICES Expert security management and consulting service 2 / 16 INFORMATION SECURITY SERVICES Information Security Services from Sungard Availability Services Information Security

More information

THE BUSINESS CASE FOR BUSINESS CONTINUITY MANAGEMENT SOFTWARE

THE BUSINESS CASE FOR BUSINESS CONTINUITY MANAGEMENT SOFTWARE THE BUSINESS CASE FOR BUSINESS CONTINUITY MANAGEMENT SOFTWARE When it comes to building a business continuity management (BCM) program that s complete, current, and compliant, there is no substitute for

More information

No one can afford downtime especially now

No one can afford downtime especially now SERVICES No one can afford downtime especially now 2 Sungard Availability Services 1 Talented, expert people help you achieve resilience 2 Business Continuity and ICT Continuity Consulting 3 Business Continuity

More information

Confidence in the Cloud Five Ways to Capitalize with Symantec

Confidence in the Cloud Five Ways to Capitalize with Symantec Five Ways to Capitalize with Symantec Solution Brief: Confidence in the Cloud Confidence in the Cloud Contents Overview...............................................................................................

More information

Simplify Your Data Protection Strategies: Best Practices for Online Backup & Recovery

Simplify Your Data Protection Strategies: Best Practices for Online Backup & Recovery Simplify Your Data Protection Strategies: Best Practices for Online Backup & Recovery Souvik Choudhury, Senior Director, Product Management SunGard Availability Services DRAFT www.sungardas.com Agenda

More information

IT DISASTER RECOVERY BEST PRACTICES AND LESSONS LEARNED FROM HURRICANE SANDY. White Paper Series

IT DISASTER RECOVERY BEST PRACTICES AND LESSONS LEARNED FROM HURRICANE SANDY. White Paper Series IT DISASTER RECOVERY BEST PRACTICES AND LESSONS LEARNED FROM HURRICANE SANDY White Paper Series 2 IT DISASTER RECOVERY BEST PRACTICES AND LESSONS LEARNED FROM HURRICANE SANDY In late October 2012, Hurricane

More information

ENTERPRISE CLOUD SERVICES

ENTERPRISE CLOUD SERVICES ENTERPRISE CLOUD SERVICES FOR A WORLD THAT CAN T WAIT. Today s businesses and customers demand more. Emerging technology is creating new possibilities but with them come higher expectations. In this demanding

More information

Simplify Your Windows Server Migration

Simplify Your Windows Server Migration SOLUTION BRIEF: ENDPOINT MANAGEMENT........................................ Simplify Your Windows Server Migration Who should read this paper Windows Server 2003 customers looking to migrate to the latest

More information

How to Manage Critical Data Stored in Microsoft Exchange Server 2010. By Hitachi Data Systems

How to Manage Critical Data Stored in Microsoft Exchange Server 2010. By Hitachi Data Systems W H I T E P A P E R How to Manage Critical Data Stored in Microsoft Exchange Server 2010 By Hitachi Data Systems April 2012 2 Table of Contents Executive Summary and Introduction 3 Mission-critical Microsoft

More information

Veritas Cluster Server from Symantec

Veritas Cluster Server from Symantec Delivers high availability and disaster recovery for your critical applications Data Sheet: High Availability Overview protects your most important applications from planned and unplanned downtime. Cluster

More information

20% THE COST OF DOING IT WRONG: 6 KEY COST CONSIDERATIONS WHEN EVALUATING A CLOUD SERVICE Cloud done the right way

20% THE COST OF DOING IT WRONG: 6 KEY COST CONSIDERATIONS WHEN EVALUATING A CLOUD SERVICE Cloud done the right way White Paper Thought Leadership 1 / 10 THE COST OF DOING IT WRONG: 6 KEY COST CONSIDERATIONS WHEN EVALUATING A CLOUD SERVICE Cloud done the right way Organisations are moving many of their IT operations

More information

The Risks Of Do It Yourself Disaster Recovery

The Risks Of Do It Yourself Disaster Recovery A Custom Technology Adoption Profile Commissioned by IBM The Risks Of Do It Yourself Disaster Recovery Firms Bringing Disaster Recovery Back In-House Face Significant Challenges In Resources, Funding,

More information

White Paper. Lifecycle Disaster Recovery Costs

White Paper. Lifecycle Disaster Recovery Costs White Paper Lifecycle Disaster Recovery Costs Lifecycle Disaster Recovery Costs Do you really understand the costs to a financial institution for IT Disaster Recovery? Most professionals working in a

More information

VMware Solutions for Small and Midsize Business

VMware Solutions for Small and Midsize Business SOLUTION BRIEF VMware Solutions for Small and Midsize Business Protect Your Business, Simplify and Save on IT, and Empower Your Employees AT A GLANCE VMware is a leader in virtualization and cloud infrastructure

More information

The Pitfalls of DIY Approaches to Disaster Recovery

The Pitfalls of DIY Approaches to Disaster Recovery Business Continuity & Resiliency Services The Pitfalls of DIY Approaches to Disaster Recovery Interactivity Tips 1. Ask A Question 2. Download a PDF copy of today s presentation 3. Social Networking Tools

More information

Business Continuity Management Software

Business Continuity Management Software Business Continuity Management (BCM) Software 1 Business Continuity Management Software All In One Continuity Management Solution A Single Platform Approach Manage entire lifecycle with comprehensive BC

More information

Virtualizing disaster recovery using cloud computing

Virtualizing disaster recovery using cloud computing IBM Global Technology Services Thought Leadership White Paper January 2012 Virtualizing disaster recovery using cloud computing Transition your applications quickly to a resilient cloud 2 Virtualizing

More information

Virtual Infrastructure Security

Virtual Infrastructure Security Virtual Infrastructure Security 2 The virtual server is a perfect alternative to using multiple physical servers: several virtual servers are hosted on one physical server and each of them functions both

More information

SunGard Enterprise Cloud Services Date: March 2012 Author: Mark Bowker, Senior Analyst

SunGard Enterprise Cloud Services Date: March 2012 Author: Mark Bowker, Senior Analyst Cloud Services Brief SunGard Enterprise Cloud Services Date: March 2012 Author: Mark Bowker, Senior Analyst Abstract: Long-time managed services and disaster recovery specialist SunGard is raising its

More information

AdvancedHosting SM Solutions from SunGard Availability Services

AdvancedHosting SM Solutions from SunGard Availability Services AdvancedHosting SM Solutions from SunGard Availability Services A SINGLE POINT OF CONTACT A COMPLETE MANAGED SERVICES SOLUTION Higher levels of availability Continuous investment in people, technology

More information

The Big Bang: cloud resiliency and the data explosion

The Big Bang: cloud resiliency and the data explosion Deborah Orr, Forbes Insights Analyst Daniel Witteveen, Director, IBM Cloud Managed Backup and Data Virtualization 03/23/2015 The Big Bang: cloud resiliency and the data explosion 2015 IBM Corporation Agenda

More information

Network Appliance, Inc.

Network Appliance, Inc. Connecting with Symantec for Improved Availability and Resiliency of Email Infrastructure In 2004,, (NetApp) upgraded its email infrastructure to improve availability and resiliency. The company chose

More information

Understanding data backups: why SMEs need them

Understanding data backups: why SMEs need them GFI White Paper Understanding data backups: why SMEs need them Data is the lifeblood of every organization, yet many either fail to back up their data or they are not doing so properly. Losing data can

More information

What You Need to Know About Cloud Backup: Your Guide to Cost, Security, and Flexibility

What You Need to Know About Cloud Backup: Your Guide to Cost, Security, and Flexibility Your Guide to Cost, Security, and Flexibility What You Need to Know About Cloud Backup: Your Guide to Cost, Security, and Flexibility 10 common questions answered Over the last decade, cloud backup, recovery

More information

Effective Storage Management for Cloud Computing

Effective Storage Management for Cloud Computing IBM Software April 2010 Effective Management for Cloud Computing April 2010 smarter storage management Page 1 Page 2 EFFECTIVE STORAGE MANAGEMENT FOR CLOUD COMPUTING Contents: Introduction 3 Cloud Configurations

More information

ZOMBIE WAR SURVIVAL MANUAL

ZOMBIE WAR SURVIVAL MANUAL ZOMBIE WAR SURVIVAL MANUAL TOP SECRET: PROPERTY OF THE U.N. PANDEMIC COMMISSION Availability Services Zombie War/IT DR Survival Manual 1 2 3 4 5 ZOMBIE WAR SURVIVAL & IT DISASTER RECOVERY MANUAL 0-1. INTRODUCTION

More information

DISASTER RECOVERY PLANNING GUIDE

DISASTER RECOVERY PLANNING GUIDE DISASTER RECOVERY PLANNING GUIDE AN INTRODUCTION TO BUSINESS CONTINUITY PLANNING FOR JD EDWARDS SOFTWARE CUSTOMERS www.wts.com WTS Disaster Recovery Planning Guide Page 1 Introduction This guide will provide

More information

How a Hybrid Cloud Strategy Can Empower Your IT Department

How a Hybrid Cloud Strategy Can Empower Your IT Department How a Hybrid Cloud Strategy Can Empower Your IT Department A step-by-step guide for developing and implementing a flexible cloud solution 1 / 11 IT service delivery, particularly in the cloud, has evolved

More information

Building a Disaster Recovery Program By: Stieven Weidner, Senior Manager

Building a Disaster Recovery Program By: Stieven Weidner, Senior Manager Building a Disaster Recovery Program By: Stieven Weidner, Senior Manager Part two of a two-part series. If you read my first article in this series, Building a Business Continuity Program, you know that

More information

Many Firms Are Overconfident In Their Disaster Recovery Ability

Many Firms Are Overconfident In Their Disaster Recovery Ability A Custom Technology Adoption Profile Commissioned By Dell May 2014 Many Firms Are Overconfident In Their Disaster Recovery Ability 1 Introduction In today s world, workers expect 24x7 availability and

More information

Backup and Redundancy

Backup and Redundancy Backup and Redundancy White Paper NEC s UC for Business Backup and Redundancy allow businesses to operate with confidence, providing security for themselves and their customers. When a server goes down

More information

Five Features Your Cloud Disaster Recovery Solution Should Have

Five Features Your Cloud Disaster Recovery Solution Should Have Five Features Your Cloud Disaster Recovery Solution Should Have Content Executive summary... 3 Problems with traditional disaster recovery... 3 Benefits Azure and AWS bring to the data center... 4 5 Features

More information

A Guide to Disaster Recovery in the Cloud. Simple, Affordable Protection for Your Applications and Data

A Guide to Disaster Recovery in the Cloud. Simple, Affordable Protection for Your Applications and Data A Guide to Disaster Recovery in the Cloud Simple, Affordable Protection for Your Applications and Data Table of Contents Introduction Cloud-Based Disaster Recovery................................... 3

More information

Managed Backup A Strategic Network Consulting white paper

Managed Backup A Strategic Network Consulting white paper Managed Backup A Strategic Network Consulting white paper 2 Managed Backup Executive Summary Businesses survive disasters only if their data survives. But many business owners are so busy running day-to-day

More information

ON CALL, ALL THE TIME DISASTER RECOVERY AS A SERVICE FROM WINDSTREAM

ON CALL, ALL THE TIME DISASTER RECOVERY AS A SERVICE FROM WINDSTREAM ON CALL, ALL THE TIME DISASTER RECOVERY AS A SERVICE FROM WINDSTREAM DATA IS THE LIFEBLOOD OF MODERN BUSINESS 74% of organizations are backing up more than 11 terabytes of data according to Enterprise

More information

Why Should Companies Take a Closer Look at Business Continuity Planning?

Why Should Companies Take a Closer Look at Business Continuity Planning? whitepaper Why Should Companies Take a Closer Look at Business Continuity Planning? How Datalink s business continuity and disaster recovery solutions can help organizations lessen the impact of disasters

More information

How to Unlock Agility by Backing up to, from, and in the Cloud

How to Unlock Agility by Backing up to, from, and in the Cloud WHITE PAPER: HOW TO UNLOCK AGILITY BY BACKING UP TO, FROM,....... AND.... IN.. THE.... CLOUD....................... How to Unlock Agility by Backing up to, from, and in the Cloud Who should read this paper

More information

7 key considerations in selecting a colocation provider

7 key considerations in selecting a colocation provider 1 / 9 7 key considerations in selecting a colocation provider CONSIDERATIONS CHECKLIST 2 / 9 Executive Summary Faced with the need to optimize, every aspect of their department, IT organizations are recognizing

More information

2014 HIMSS Analytics Cloud Survey

2014 HIMSS Analytics Cloud Survey 2014 HIMSS Analytics Cloud Survey June 2014 2 Introduction Cloud services have been touted as a viable approach to reduce operating expenses for healthcare organizations. Yet, engage in any conversation

More information

Business Continuity: Choosing the Right Technology Solution

Business Continuity: Choosing the Right Technology Solution Business Continuity: Choosing the Right Technology Solution Table of Contents Introduction 3 What are the Options? 3 How to Assess Solutions 6 What to Look for in a Solution 8 Final Thoughts 9 About Neverfail

More information

How Organizations Are Improving Business Resiliency With Continuous IT Availability

How Organizations Are Improving Business Resiliency With Continuous IT Availability A Custom Technology Adoption Profile Commissioned By EMC Corporation How Organizations Are Improving Business Resiliency With Continuous IT Availability February 2013 Introduction: Business Stakeholders

More information

High Availability for Citrix XenApp

High Availability for Citrix XenApp WHITE PAPER Citrix XenApp High Availability for Citrix XenApp Enhancing XenApp Availability with NetScaler Reference Architecture www.citrix.com Contents Contents... 2 Introduction... 3 Desktop Availability...

More information

Company Profile Outstanding data centres. Expertise you can trust. Europe s leading provider of premium carrier-neutral data centres.

Company Profile Outstanding data centres. Expertise you can trust. Europe s leading provider of premium carrier-neutral data centres. Company Profile Outstanding data centres. Expertise you can trust. Europe s leading provider of premium carrier-neutral data centres. 02 / TelecityGroup Introduction Outstanding data centres. Expertise

More information

7 keys to unlocking a modern Business Continuity Management approach

7 keys to unlocking a modern Business Continuity Management approach 1 / 10 7 keys to unlocking a modern Business Continuity Management approach CONSIDERATIONS CHECKLIST 2 / 10 Executive summary Are you still using home-grown, Microsoft Word or Excel to document and manage

More information

Maximize potential with services Efficient managed reconciliation service

Maximize potential with services Efficient managed reconciliation service RECONCILIATION IntelliMatch Operational Control services Optimize. PRODUCT SHEET Maximize potential with services Efficient managed reconciliation service Overview At its best, technology provides financial

More information

What you need to know about cloud backup: your guide to cost, security, and flexibility. 8 common questions answered

What you need to know about cloud backup: your guide to cost, security, and flexibility. 8 common questions answered What you need to know about cloud backup: your guide to cost, security, and flexibility. 8 common questions answered Over the last decade, cloud backup, recovery and restore (BURR) options have emerged

More information

security in the cloud White Paper Series

security in the cloud White Paper Series security in the cloud White Paper Series 2 THE MOVE TO THE CLOUD Cloud computing is being rapidly embraced across all industries. Terms like software as a service (SaaS), infrastructure as a service (IaaS),

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com W H I T E P A P E R L a c k o f O p e r a t i o n a l R e s i l i e n c e W i l l U n d e r m i n e E n t e r p r i s e C o m p e t i t i v e n e s s : A S t r a t e g y f o r A v a i l a b i l i t y Sponsored

More information

Clarity in the Cloud. Defining cloud services and the strategic impact on businesses.

Clarity in the Cloud. Defining cloud services and the strategic impact on businesses. Clarity in the Cloud Defining cloud services and the strategic impact on businesses. Table of Contents Executive Summary... 3 Cloud Services... 4 Clarity within the Cloud... 4 Public Cloud Solution...

More information

Insight Paper Outsourcing Policy Administration: How a managed services model is

Insight Paper Outsourcing Policy Administration: How a managed services model is iworks Enterprise Life Admin A hosted, policy administration solution for insurers Insight Paper Outsourcing Policy Administration: How a managed services model is revolutionizing traditional PAS implementations

More information

WFT - SAP Disaster Recovery Solution Brief Planning and Automating an SAP Landscape Remote Recovery Procedure

WFT - SAP Disaster Recovery Solution Brief Planning and Automating an SAP Landscape Remote Recovery Procedure WFT - SAP Disaster Recovery Solution Brief Planning and Automating an SAP Landscape Remote Recovery Procedure Abstract This Solution Brief discusses how WFT Disaster Recovery Services helps a customer

More information

An Evaluation Framework for Selecting an Enterprise Cloud Provider

An Evaluation Framework for Selecting an Enterprise Cloud Provider An Evaluation Framework for Selecting an Enterprise Cloud Provider WHITE PAPER This White Paper is intended for senior IT leaders of global enterprises considering a new cloud solution or expanding an

More information

What you need to know about cloud backup: your guide to cost, security, and flexibility. 8 common questions answered

What you need to know about cloud backup: your guide to cost, security, and flexibility. 8 common questions answered What you need to know about cloud backup: your guide to cost, security, and flexibility. 8 common questions answered Over the last decade, cloud backup, recovery and restore (BURR) options have emerged

More information

Cloud, Appliance, or Software? How to Decide Which Backup Solution Is Best for Your Small or Midsize Organization.

Cloud, Appliance, or Software? How to Decide Which Backup Solution Is Best for Your Small or Midsize Organization. WHITE PAPER: CLOUD, APPLIANCE, OR SOFTWARE?........................................ Cloud, Appliance, or Software? How to Decide Which Backup Solution Is Best for Your Small or Midsize Who should read

More information

BACKUP ESSENTIALS FOR PROTECTING YOUR DATA AND YOUR BUSINESS. Disasters happen. Don t wait until it s too late.

BACKUP ESSENTIALS FOR PROTECTING YOUR DATA AND YOUR BUSINESS. Disasters happen. Don t wait until it s too late. BACKUP ESSENTIALS FOR PROTECTING YOUR DATA AND YOUR BUSINESS Disasters happen. Don t wait until it s too late. OVERVIEW It s inevitable. At some point, your business will experience data loss. It could

More information

Cisco Data Center Optimization Services

Cisco Data Center Optimization Services Cisco Data Center Optimization Services Evolve your data center solutions to support business growth, deliver nextgeneration services, and maintain competitive advantage with Cisco Data Center Optimization

More information

Services Professional Services for DNA

Services Professional Services for DNA Services Professional Services for DNA Maximize the Value of Your Technology and Resource Investments with the Help of Professional Services Delivered by Industry Specialists Services Optimize the return

More information

Disaster Recovery White Paper

Disaster Recovery White Paper Introduction Remote access plays a critical role in successfully executing a business recovery plan both in terms of providing access for existing remote users and accommodating the potential increase

More information

w w w. s t r a t u s. c o m

w w w. s t r a t u s. c o m Managed Services Buying Guide Eight ways to sustain 99.999% SLAs for vital business processes. In the real world. w w w. s t r a t u s. c o m Mission-critical SLAs demand mission-critical managed services.

More information

Veritas InfoScale Availability

Veritas InfoScale Availability Veritas InfoScale Availability Delivers high availability and disaster recovery for your critical applications Overview protects your most important applications from planned and unplanned downtime. InfoScale

More information

All Clouds Are Not Created Equal THE NEED FOR HIGH AVAILABILITY AND UPTIME

All Clouds Are Not Created Equal THE NEED FOR HIGH AVAILABILITY AND UPTIME THE NEED FOR HIGH AVAILABILITY AND UPTIME 1 THE NEED FOR HIGH AVAILABILITY AND UPTIME All Clouds Are Not Created Equal INTRODUCTION Companies increasingly are looking to the cloud to help deliver IT services.

More information

The case for cloud-based disaster recovery

The case for cloud-based disaster recovery IBM Global Technology Services IBM SmartCloud IBM SmartCloud Virtualized Server Recovery i The case for cloud-based disaster recovery Cloud technologies help meet the need for quicker restoration of service

More information

5 Essential Benefits of Hybrid Cloud Backup

5 Essential Benefits of Hybrid Cloud Backup 5 Essential Benefits of Hybrid Cloud Backup QBR is a backup, disaster recovery (BDR), and business continuity solution targeted to the small to medium business (SMB) market. QBR solutions are designed

More information

SteelFusion with AWS Hybrid Cloud Storage

SteelFusion with AWS Hybrid Cloud Storage Solution Guide SteelFusion with AWS Hybrid Cloud Storage March 2016 The Challenge According to IDC, to meet the demands of global customer and global talent requirements, companies have to maintain remote

More information

Symantec Cluster Server powered by Veritas

Symantec Cluster Server powered by Veritas Delivers high availability and disaster recovery for your critical applications Data Sheet: High Availability Overview protects your most important applications from planned and unplanned downtime. Cluster

More information

Business Continuity A Growing Opportunity in a Digitalized World

Business Continuity A Growing Opportunity in a Digitalized World Business Continuity A Growing Opportunity in a Digitalized World With many organizations lacking comprehensive business continuity solutions, channel partners must overcome challenges to reap rewards.

More information

Five Key Considerations for Selecting Cloud Recovery Services

Five Key Considerations for Selecting Cloud Recovery Services Five Key Considerations for Selecting Cloud Recovery Services Looking for a cloud-based solution for backup and recovery? Here are some important things to keep in mind when interviewing providers. By

More information

Optimizing the Data Center for Today s State & Local Government

Optimizing the Data Center for Today s State & Local Government WHITE PAPER: OPTIMIZING THE DATA CENTER FOR TODAY S STATE...... &.. LOCAL...... GOVERNMENT.......................... Optimizing the Data Center for Today s State & Local Government Who should read this

More information

Powering Linux in the Data Center

Powering Linux in the Data Center SOLUTION BRIEF: POWERING LINUX IN THE DATA CENTER........................................ Powering Linux in the Data Center Who should read this paper Linux IT Architect and Director of IT for Linux Servers

More information

Shaping the Cloud for the Healthcare Industry

Shaping the Cloud for the Healthcare Industry Shaping the Cloud for the Healthcare Industry Louis Caschera Chief Information Officer CareTech Solutions www.caretech.com > 877.700.8324 Information technology (IT) is used by healthcare providers as

More information

The Difference Between Disaster Recovery and Business Continuance

The Difference Between Disaster Recovery and Business Continuance The Difference Between Disaster Recovery and Business Continuance In high school geometry we learned that a square is a rectangle, but a rectangle is not a square. The same analogy applies to business

More information

A Modern Guide to Optimizing Data Backup and Recovery

A Modern Guide to Optimizing Data Backup and Recovery Structured: Cloud Backup A Modern Guide to Optimizing Data Backup and Recovery What to Consider in an Enterprise IT Environment A Modern Guide to Optimizing Data Backup and Recovery Data is the lifeblood

More information

Application Brief: Using Titan for MS SQL

Application Brief: Using Titan for MS SQL Application Brief: Using Titan for MS Abstract Businesses rely heavily on databases for day-today transactions and for business decision systems. In today s information age, databases form the critical

More information

GAINING A COMPETITIVE EDGE

GAINING A COMPETITIVE EDGE IWORKS COMPASS GAINING A COMPETITIVE EDGE Are you looking to grow revenue and increase market share? Would you like to improve efficiency and customer satisfaction? Do you need a strategic partner with

More information

DISASTER RECOVERY THE DIFFERENCE BETWEEN SUCCESS AND FAILURE FOR SMALL BUSINESSES

DISASTER RECOVERY THE DIFFERENCE BETWEEN SUCCESS AND FAILURE FOR SMALL BUSINESSES DISASTER RECOVERY THE DIFFERENCE BETWEEN SUCCESS AND FAILURE FOR SMALL BUSINESSES BUSINESS VALUE WHITEPAPER Double-Take Software, Inc. Published: October 2006 Abstract Relying on native backup for your

More information

CPI Customer Success Story Sawyer Savings Bank

CPI Customer Success Story Sawyer Savings Bank CPI Customer Success Story Sawyer Savings Bank Technology Management for Optimal Performance, Security & Cost Savings Leveraging CPI s expertise in capturing true IT value, mitigating risks and reducing

More information

ABSTRACT. February, 2014 EMC WHITE PAPER

ABSTRACT. February, 2014 EMC WHITE PAPER EMC APPSYNC SOLUTION FOR MANAGING PROTECTION OF MICROSOFT SQL SERVER SLA-DRIVEN, SELF-SERVICE CAPABILITIES FOR MAXIMIZING AND SIMPLIFYING DATA PROTECTION AND RECOVERABILITY ABSTRACT With Microsoft SQL

More information

How to Future-Proof Data Backup and Recovery. Executive Summary

How to Future-Proof Data Backup and Recovery. Executive Summary How to Future-Proof Data Backup and Recovery Executive Summary The surest way to future-proof a cost-effective strategy beyond the next budget cycle is to build in flexibility. By adopting a software platform

More information

Disaster Recovery for Business-Critical Applications. Your business. Back in business. Real-time DR solutions you can rely upon when all else fails

Disaster Recovery for Business-Critical Applications. Your business. Back in business. Real-time DR solutions you can rely upon when all else fails Disaster Recovery for Business-Critical Applications Your business. Back in business. Real-time DR solutions you can rely upon when all else fails Disaster Recovery for Business-Critical Applications Your

More information

Advanced High Availability Architecture. White Paper

Advanced High Availability Architecture. White Paper Advanced High Advanced High Production database servers are replicated in near-real time to a peer data center within the same geographic region in Asia Pacific Japan (APJ); Europe, Middle East and Africa

More information

EMC VPLEX FAMILY. Continuous Availability and data Mobility Within and Across Data Centers

EMC VPLEX FAMILY. Continuous Availability and data Mobility Within and Across Data Centers EMC VPLEX FAMILY Continuous Availability and data Mobility Within and Across Data Centers DELIVERING CONTINUOUS AVAILABILITY AND DATA MOBILITY FOR MISSION CRITICAL APPLICATIONS Storage infrastructure is

More information

Private Cloud Service Availability 2014 Benchmark Survey. Published by

Private Cloud Service Availability 2014 Benchmark Survey. Published by Private Cloud Service Availability 2014 Benchmark Survey Published by Executive Summary This private cloud benchmark survey presents service availability metrics that allow IT executives in charge of private

More information

(Formerly Double-Take Backup)

(Formerly Double-Take Backup) (Formerly Double-Take Backup) An up-to-the-minute copy of branch office data and applications can keep a bad day from getting worse. Double-Take RecoverNow for Windows (formerly known as Double-Take Backup)

More information

W H I T E P A P E R. Disaster Recovery Virtualization Protecting Production Systems Using VMware Virtual Infrastructure and Double-Take

W H I T E P A P E R. Disaster Recovery Virtualization Protecting Production Systems Using VMware Virtual Infrastructure and Double-Take W H I T E P A P E R Protecting Production Systems Using VMware Virtual Infrastructure and Double-Take Contents Introduction...1 What is VMware Infrastructure?...1 What is Double-Take?...1 Data Protection

More information

Replication, Business Continuity and Restoration with Cloud Economics

Replication, Business Continuity and Restoration with Cloud Economics Replication, Business Continuity and Restoration with Cloud Economics How HotLink DR Express Provides VMware Disaster Recovery that Won t Break the Bank Solution 2012 Neovise, LLC. All Assessment Rights

More information

Enable unified data protection

Enable unified data protection Business white paper Enable unified data protection HP Data Protector Table of contents 3 The latest backup and recovery strategies 3 Are legacy approaches meeting current challenges? 4 The deployment

More information

A risky business. Why you can t afford to gamble on the resilience of business-critical infrastructure

A risky business. Why you can t afford to gamble on the resilience of business-critical infrastructure A risky business Why you can t afford to gamble on the resilience of business-critical infrastructure Banking on a computer system that never fails? Recent failures in the retail banking system show how

More information

The State of Private Clouds and the Impact of Storage

The State of Private Clouds and the Impact of Storage The State of Private Clouds and the Impact of Storage 2012 Market Survey Global Leader in Storage Virtualization Software Contents 2012 DataCore Software State of Private Clouds Survey... 3 An overview...

More information

SCADA Business Continuity and Disaster Recovery. Presented By: William Biehl, P.E. 913-601-0104 (mobile) Bill.Biehl@we-inc.com

SCADA Business Continuity and Disaster Recovery. Presented By: William Biehl, P.E. 913-601-0104 (mobile) Bill.Biehl@we-inc.com SCADA Business Continuity and Disaster Recovery Presented By: William Biehl, P.E. 913-601-0104 (mobile) Bill.Biehl@we-inc.com Business Continuity Planning, a Sound Process A Business Continuity Plan: "A

More information

IBM AND COMPUTACENTER: POWERING AHEAD TOGETHER

IBM AND COMPUTACENTER: POWERING AHEAD TOGETHER IBM AND COMPUTACENTER: POWERING AHEAD TOGETHER DELIVERING BETTER VALUE AND BETTER OUTCOMES Greater globalisation, digitisation and mobilisation can represent both an obstacle and an opportunity. At Computacenter,

More information

DISASTER RECOVERY: PLANNING AHEAD FOR BUSINESS CONTINUITY

DISASTER RECOVERY: PLANNING AHEAD FOR BUSINESS CONTINUITY DISASTER RECOVERY: PLANNING AHEAD FOR BUSINESS CONTINUITY OCTOBER 2012 Sponsored by Contingency planning for IT is a step businesses should take to ensure continuity and production in a state of emergency.

More information

Exhibit to Data Center Services Service Component Provider Master Services Agreement

Exhibit to Data Center Services Service Component Provider Master Services Agreement Exhibit to Data Center Services Service Component Provider Master Services Agreement DIR Contract No. DIR-DCS-SCP-MSA-002 Between The State of Texas, acting by and through the Texas Department of Information

More information

Business Continuity Management 101. Patrick Potter, CBCP MHA Consulting ISACA November 19, 2009

Business Continuity Management 101. Patrick Potter, CBCP MHA Consulting ISACA November 19, 2009 Business Continuity Management 101 Patrick Potter, CBCP MHA Consulting ISACA November 19, 2009 1 Who is MHA Consulting Who We Are What We Do Leading boutique consulting firm since 1998 Provider of consulting

More information

Configuring and Deploying a Private Cloud

Configuring and Deploying a Private Cloud Course 20247C: Configuring and Deploying a Private Cloud Course Details Course Outline Module 1: Planning for the Cloud Planning a hybrid cloud involves understanding these tools and technologies so that

More information

Rajesh Gupta Best Practices for SAP BusinessObjects Backup & Recovery Including High Availability and Disaster Recovery Session #2747

Rajesh Gupta Best Practices for SAP BusinessObjects Backup & Recovery Including High Availability and Disaster Recovery Session #2747 Rajesh Gupta Best Practices for SAP BusinessObjects Backup & Recovery Including High Availability and Disaster Recovery Session #2747 Introduction Rajesh Gupta - rajgupta@deloitte.com Solution Network

More information

Modify Your Storage Backup Plan to Improve Data Management and Reduce Cost

Modify Your Storage Backup Plan to Improve Data Management and Reduce Cost G00238815 Modify Your Storage Backup Plan to Improve Data Management and Reduce Cost Published: 4 October 2012 Analyst(s): Dave Russell IT leaders and storage managers must rethink their backup procedures

More information