How To Get A Backup Service From Ronald Eyres

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2 RE Cloud Backup as a Service and Reliable DR Introduction RE Cloud BaaS is a complete replacement for on-premise backup and offsite data protection. It offers all the benefits of the most advanced enterprise backup solutions with ground-breaking and costeffective methods for full-blown disaster recovery all underwritten by comprehensive SLAs. There are two core components to the service the core BaaS offering and Reliable DR. RE Cloud Backup as a Service RE Cloud Backup as a Service (BaaS) is an enterprise class on- and off-premise managed backup solution for physical and virtual environments on customer sites. It provides an easy way to restore critical data and systems locally and remotely in the event of accidental deletes, application corruption, system failure or full-blown disaster. Reliable DR When combined with Reliable DR, system backups can be resurrected at the touch of a button at Richardson Eyres UK Recovery Centre. While BaaS underwrites that systems have been backed up, Reliable DR adds another level of assurance by regularly proving that restores work remotely, along with underwriting times to recover. Furthermore the failover is automated by a pre-defined and orchestrated run book. It can be regularly tested, offering piece of mind for all businesses and compliance for companies operating in regulated industries. RE Cloud BaaS Overview The software that powers RE Cloud Backup as a Service (BaaS) is one of the most respected data protection platforms available. It allows Richardson Eyres to offer one of the most comprehensively featured backup and recovery services in the market today: 1

3 Core Deliverables: Data protection, business continuity and compliance in a simple pay-as-you-go arrangement Provides all systems required for on and offsite backup, including full management, security technology, datacentre bandwidth for backup and reporting Local appliance for fast local backup/recovery, even localized DR (medium and large appliances only). The local appliance provides faster backup, restore, local disaster recovery and near real-time data protection Securely replicates data off-site to Richardson Eyres Tier III+ UK Recovery Site, which hosts our storage grid and virtual infrastructure for offsite data protection and disaster recovery One of the very few backup and recovery services that provides ongoing, verifiable recovery points and recovery times with the adoption of Reliable DR Standard backup policies provide up to 30-day rolling incrementals Archive options up to seven years o Archive annuals for long-term data retention to a tertiary system Multiple restore options: o Intuitive GUIs for customer-initiated restores locally; engineer assisted re-imaging o Engineer assisted managed restorations and re-imaging at the UK Recovery Centre, including full disaster recovery with Reliable DR All data is encrypted at source, while in flight and at rest with military-grade encryption Security policies guarantee that Richardson Eyres never have access to customer s backup data. RE Cloud Reliable DR Overview RE Cloud Reliable DR RE Cloud BaaS provides the fundamental building block to get you back in business should the worse happen: copies of data onsite and offsite, disaster recovery on the local appliance and in the cloud, innovative recovery techniques for physical machines. But what if you are looking for more assurance around recovery. Do you want to know that DR will work when you invoke it? Are you operating in a regulated industry and have to prove that your DR systems and processes pass muster? Does the business want you to stand behind a time to recover in the event of a disaster? Are you lacking in confidence that you would know what to do should the worse happen? 2

4 If the answer is yes to any of these questions, you should consider adding Reliable DR to your BaaS contract. This extension to RE Cloud Backup as a Service can be added at any time. Recovery Times and Recovery Points Objectives and Actuals In DR, recovery objectives are what most customers and providers aim for. Attention is generally focussed on Recovery Point Objectives and Recovery Time Objectives (RPO/RTO): in short, how much data loss you hope to minimise (RPO); how long you hope it will take to restore service (RTO). Our principle watchwords with DR are Trust but Verify. This is what Reliable DR gives you. It takes the guess work out of DR and the reliance on hope, replacing it with verifiable disaster recovery points and times. With Reliable DR, Richardson Eyres talks about Recovery Time and Recovery Point actuals, not objectives. Why? Because we can prove it, time and again. In short, Reliable DR provides the tools to deliver verifiable disaster recovery: datacenter failover, failback and proof of compliance. Benefits at a Glance Richardson Eyres utilise replication technology built into our BaaS appliance software Pushbutton failover and failback Scales from small IT environments to large datacentres Protects Microsoft and Linux x86 based business applications Certifies that Recovery Time and Recovery Point Objectives are being met Calculates Recovery Point and Recovery Time actuals, enabling customers to know how long it takes to failover and get back in business after a major event in production DR audits are a fact of life Reliable DR extracts metrics, puts them in reports that are easy to read and helps non-it people understand that their business is protected. Reports can be output to , PDF and Excel so that IT can demonstrate compliance Eliminates costly, time consuming, repetitive legacy DR test processes 3

5 Who are Richardson Eyres? Richardson Eyres provide solutions and services to ensure you get the very best return on your technology investment. We work with our customers to provide a combination of customised solutions and services which free up time, resources and ultimately save our customers money. Richardson Eyres have created RE Cloud from a foundation of 29 years in infrastructure services. In that time we have supported many of the world s largest banks, pharmaceutical companies, law firms, construction companies, software, retail and online businesses. They trust us because we hold the highest accreditations with the main IT vendors and deliver on our promises. That confidence in our capabilities has translated to the cloud services division, with both new and existing customers leveraging the portfolio of offerings. We have grown steadily through reputation and hard work, not through acquisition or private equity. We are a privately owned UK company and debt free. 4

6 Please contact Guy Longmore or Victoria Richardson for more information. 5