Medical Billing and Device Management on IBM W3C

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1 OSGi in Mobile Field-force Automation: Helping Enterprises & Retail-stores manage & monitor critical business operations - Raj Tumuluri Openstream Inc raj@openstream.com

2 Everything that can be mobile, will be! Pic: Courtesy Dave Ragget, W3C The prime driver is devices : Smaller, Lighter, Faster, More functional 2

3 Mobile Force Automation (MoFA) Healthcare Care-givers, Clinical Trials Industrial Fleet tracking, communication, and management Product distribution Inventory, shipping, and warehousing Field and Sales Force Automation Enterprise mobile portals including CRM, inventory, quote generation, diagnostics, data collection, and team collaboration 3

4 MoFA OSGi Services Built on IBM Expeditor Framework for End to End OSGi services as shown: 4

5 Large In-store Processor Enterprise Back-Office Legacy Software Operational Database Enterprise Service Bus Retail Applications Web Services/ Messaging Gateway VPN over Internet Config & Monitoring Servers Legacy Client Component MoFA Retail Solution Component WLAN MoFA Retail Handheld Software LE Client Local TXN Log POS Server WLAN/PAN WLAN/PAN VPN over WWAN Over Secure WWAN Small In-store Processor MoFA Legacy WS Applications Plugin And Software MoFA Report Portal Local / Data and Functions Enterprise Service Bus (MoFA Legacy System-adaptors) LE Server MoFA Device Location And Management Portal MoFA Retail Mobile(s) IBM/3rd Party Infrastructure LE- IBM Lotus Expeditor POS Retail POS Software MoFA Web Services Plugin LE Client MoFA SoA ( Reail Store Architecture) 5

6 Mobile Force Automation (MoFA)- OSGi features Device enrollment registration of the device into the DMS database Device configuration setting device parameters Software distribution distributing, installing and un-installing software or data files to the device. Device inventory collection of hardware and software information about the device. Platforms that can run the OSGi device agent For OSGi Bundles - Collects information about the set and state of installed bundles and services in the OSGi run-time. Information collected includes: Bundle Name, Version, Description, Vendor and Bundle State Package Name and Version Service Name Available Res Source Names and Values The Device Manager plug-in programmed as a servlet on the Device Manager server, interfaces with the Device Manager server to handle the running of jobs, management of the state of each device session The plug-in and the Device Agent communicate with each other using the BaseOMA DM protocol over HTTP or HTTPS to perform system management tasks. Native software distribution - sends native software as an OSGi bundle along with any required prerequisite bundles to targeted devices and captures stdout, stderr, and return code messages 6

7 MoFA - Retail Store Automation Large Energy company with 1000(s) of retail stores in US Enabled on Pervasive Devices using Java extending out to the edge Standards-based multi-platform solution Client needs ability for application to run in connected & disconnected modes daily updates to device-based business logic to improve performance integration of components for an end to end solution involving sensors and actuators (e.g., Barcode, RFID etc) Ability to monitor application state, Logs and Device/component inventory Need to distribute & deploy native components based on device-profiles Web-browser-based monitoring and deployment tool 7

8 MoFA Field-Force Automation Construction, Healthcare & Utility Services companies in US having Pervasive Devices operating in online/offline modes Ability to securely deploy application/data components Ability to monitor and support large set of field-personnel using multiple device profiles in real-time Client needs ability for application to run in connected & disconnected modes daily updates to device-based business logic to improve performance integration of components for an end to end solution involving speech recognition sensors and actuators (e.g., Barcode, RFID etc) Ability to monitor application state, Logs and Device/component inventory Need to distribute & deploy native components based on device-profiles Web-browser-based monitoring and deployment tool 8

9 Actual Field Data & Challenges : Discussion 9

10 Thank you For further information: 10