BMC IT PROFESSIONAL SERVICES LABOR DESCRIPTIONS, PRICE LIST EDUCATION SERVICES PRICE LIST FOR NYS OGS

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1 BMC IT PROFESSIONAL SERVICES LABOR DESCRIPTIONS, PRICE LIST EDUCATION SERVICES PRICE LIST FOR NYS OGS Note: Travel & expense charges are not included in the fees for Consulting Services. Travel and expenses will be paid in accordance with New York State Office of the State Comptroller s published travel reimbursement manual. Mfg SIN Product Name Mfg # Description GSA Daily Rate BMC Software, Inc Associate Consultant BMC-CS-L2 BMC Software, Inc Consultant BMC-CS-L3 BMC Software, Inc Sr. Consultant BMC-CS-L4-1 BMC Software, Inc Project Manager BMC-CS-L4-2 BMC Software, Inc Sr. Project Manager BMC-CS-L5-1 BMC Software, Inc Solutions Architect BMC-CS-L5-2 BMC Software, Inc Principal Consultant BMC-CS-L5-3 Daily rate. Associate Consultant: Basic installation and configuration of the out-of-the-box (OTB) product, no customizations and very little experience required. May also be part of a large implementation coupled with a Level 3, Level 4, or large team of consultants. ITIL Foundation Certified. Typically holds (4) year degree in computer science or related field or equivalent education and experience.(job Level 2). Prepaid/Dollar Volume discounts may apply. See price list. Daily rate. Consultant: Expert in particular IT disciplines. Responsible for analyzing client IT operations and environment and designing a specific solution that includes BMC products and non-bmc technology. Interacts with client executives on a routine basis. ITIL Foundation Certified. Typically holds (4) year degree in computer science or related field or equivalent education and experience.(job Level 3). Prepaid/Dollar Volume discounts may apply. See price list. Daily rate. Sr. Consultant: Responsible for configuring BMC solutions to address specific client needs and objectives. Can design project approach and tailor BMC methodology to client's needs and priorities. Expert in particular BMC products and solutions. Leads teams of consultants to plan, execute, and deliver project phases. Can train client personnel on proper use of BMC products and/or BMC solutions. Interacts with client project leads and client management. ITIL Foundation Certified. Typically holds (4) year degree in computer science or related field or equivalent education and experience. (Job Level 4). Prepaid/Dollar Volume discounts may apply. See price list. Daily rate. Project Manager: Responsible for managing large-scale implementations of BMC Software products. Duties include planning, distributed architectural design, contract and financial reporting, technical resource assessment, consultant task management, and analysis of training and support requirements. Facilitates the implementation and team communication required to provide services to address customer objectives. Provides coordination and management required for the delivery of solutions, monitors and reports financial status and contract necessities to the client. ITIL Foundation Certified. PMP Certification. Typically holds (4) year degree in computer science or related field or equivalent education and experience. (Job Level 4). Prepaid/Dollar Volume discounts may apply. See price list. Daily rate. Sr. Project Manager: A BMC Sr. Project Manager is responsible for managing enterprise-scale implementations of BMC Software products, including designing the implementation to facilitate the capabilities of new and existing IT infrastructures. This individual has knowledge of all aspects of operations management, and provides technical leadership and architectural direction for project objectives. This individual effectively leads large teams of multi-disciplined personnel to implement complex, business-centric IT solutions. This individual is effective at performing customer briefings, is articulate and communicates to diverse levels the intricacies of IT architectures and their applicability to solving business solutions. ITIL Foundation Certified. PMP Certification. Typically holds (4) year degree or advanced degree in computer science or related field or equivalent education and experience. (Job Level 5). Prepaid/Dollar Volume discounts may apply. See price list. Daily rate. Solutions Architect: Leads highly complex and uncommon solution design when required. Tasks and document deliverables are highly complex and architectural in nature (i.e. functional requirements, solution design, database design, high-availability and disaster recovery planning.) Management of a large project or program (multiple projects) with complex planning required. Multiple deliverables and a large resource team to deliver. ITIL Foundation Certified. Typically holds (4) year degree in computer science or related field or equivalent education and experience. (Job Level 5). Prepaid/Dollar Volume discounts may apply. See price list. Daily rate. Principal Consultant: Expert in particular IT disciplines. Responsible for analyzing client IT operations and environment and designing a specific solution that includes BMC products and non-bmc technology. Interacts with client executives on a routine basis. Provides subject matter expertise in the design and management of enterprise systems and architectures for large complex environments. He/she has industry and/or customer recognition as an experienced IT architect and capable of implementing complex IT solutions. Experience and knowledge of key systems disciplines that include customer service and support, Service level management, problem management, network management, capacity/performance management, configuration management. ITIL Foundation Certified. Typically holds (4) year degree in computer science or related field or equivalent education and experience. (Job Level 5). Prepaid/Dollar Volume discounts may apply. See price list. $1, $1, $1, $1, $2, $2, $2, Based on BMC GSA Schedule # GS-35F-0340W and includes factor for IFF fee. Pg 1 NYS Price List Revision Dated May 2, 2011

2 BMC Software, Inc. - NYS Price List Discount: Service Support - 16% off each Tier BSM Solution Pack USA List Prices - GA (by Product Line) Service Assurance - 21% off each Tier Effective 7/11/2012 in US Dollars Service Automation - 21% off each Tier BSM Solution Pack - Perpetual Product Name Product Line Product # Mkt Sch # Unit Of Measurement Up to 5,000 users Up to 10,000 users Up to 50,000 users Up to 250,000 users Up to 1,000,000 users Over 1,000,000 users SailPoint Compliance Manager for BMC Software Solutions - User Service Support LAAD MSAD per named user Add-On License SailPoint Lifecycle Manager for BMC Software Solutions - User Service Support LAAEN MSAEN per named user Add-On License SailPoint Provisioning Engine for BMC Software Solutions Service Support LYY MSY per named user Page 1 of 10 NYS Price List Revision Dated 7/11/2012

3 BMC Software, Inc. - NYS Price List Discount: Service Support - 16% off each Tier BSM Solution Pack USA List Prices - GA (by Product Line) Service Assurance - 21% off each Tier Effective 7/11/2012 in US Dollars Service Automation - 21% off each Tier BSM Solution Pack - Perpetual Product Name Product Line Product # Mkt Sch # Unit Of Measurement ESM Other BMC Application Management Suite - Base License Service Assurance LPQ MSQ per enterprise BMC Application Problem Resolution - Foundation License Add-on Service Assurance LAO MSO per enterprise BMC Application Problem Resolution - User License Add-on Service Assurance LAO MSO per named user 6500 BMC Atrium CMDB Adapters - License Add-on Service Support LAZA MSZA per adapter BMC Atrium Orchestator - Peer License Add-on Service Automation LAO MSO per instance 110,000 BMC Atrium Orchestrator - Adapters License Add-on Service Automation LAO MSO per adapter 50,000 BMC Atrium Orchestrator - Development Pack License Add-on Service Automation LAO MSO per enterprise 325,000 BMC BladeLogic Automation Suite - Base License Service Automation LPO MSO per enterprise 25,000 BMC Capacity Management Service Assurance LPV MSV per enterprise 1,000 BMC Cloud Service Management - Dev Environment for Service Providers License Add-on Service Automation LAO MSO per development site 750,000 BMC Database Recovery Management - Base License Service Assurance LPV MSV per enterprise 1,000 BMC Database Recovery Management - EMC Networker Module Service Assurance LAV MSV per installed server 400 BMC Database Recovery Management - IBM Tivoli Storage Manager Module Service Assurance LAV MSV per installed server 400 BMC Database Recovery Management - Veritas Netbackup Module Service Assurance LAV MSV per installed server 400 BMC Decision Support - Database Automation (5 Viewer/Query Licenses) Service Automation LPQ MSQ per instance BMC Decision Support - Database Automation Query License Service Automation LAZB MSZB per named user 5000 BMC Decision Support - Database Automation Report Author License Service Automation LAZB MSZB per named user BMC Decision Support - Network Automation (5 Viewer/Query Licenses) Service Assurance LPW MSW per instance BMC Decision Support - Network Automation Query License Service Assurance LAW MSW per named user 5000 BMC Decision Support - Network Automation Report Author License Service Assurance LAW MSW per named user BMC Decision Support - Server Automation (5 Viewer, 1 Query License) Service Assurance LPW MSW per instance BMC Decision Support - Server Automation Query License Service Assurance LAW MSW per named user 5000 BMC Decision Support - Server Automation Report Author License Service Assurance LAW MSW per named user BMC Decision Support - Server Automation Viewer License Service Assurance LAW MSW per named user 2000 BMC Demand and Resource Management - License Add-on Service Support LAY MSY per instance 75,000 BMC End User Experience Management for Akamai EdgePlatform - License Add-on Service Assurance LAZ MSZ per instance BMC Event Management System Adapters - License Add-on Service Assurance LAV MSV per third-party software BMC Financial Planning and Budgeting - License Add-on Service Support LAX MSX per instance 400,000 BMC Identity Management Suite Service Support LPX MSX per enterprise 12,000 BMC IT Controls Management - License Add-on Service Support LAX MSX per instance 325,000 BMC Performance Management - Group Tree Views License Add-on Service Assurance LAX MSX per instance 7800 BMC Performance Management - Reporting Studio License Add-on Service Assurance LAY MSY per named user 1500 BMC Performance Management Additional - Concurrent Reporting Users (15 Server, 6 Designer) License Add-on Service Assurance LAW MSW per instance BMC ProactiveNet Performance Management Suite - Base License Service Assurance LPX MSX per enterprise BMC Real End User Experience Monitoring and Analytics - License Add-on Service Assurance LAZ MSZ per instance 7600 BMC Remedy Full Text Search - License Service Support LAAD MSAD per instance 20,000 BMC Remedy IT Service Management Suite Service Support LPU MSU per enterprise 12,000 BMC Service Cost Management - License Add-on Service Support LAY MSY per instance 400,000 BMC Supplier Management - License Add-on Service Support LAX MSX per instance 400,000 Entuity Network Monitoring and Analytics for BMC ProactiveNet Performance Management - Base License Service Assurance LYY MSY per enterprise Entuity Network Monitoring and Analytics for BMC ProactiveNet Performance Management - Integration Adapters License Add-on Service Assurance LAY MSY per third-party software Hitachi ID Login Manager for BMC Identity Management Suite Service Support LYY MSY per enterprise 5,500 Moviri Integration for BMC Capacity Optimization Service Assurance LYQ MSQ per third-party software nlyte IP Sensor Plug-In for BMC Software solutions Service Automation LAY MSY per asset 600 SailPoint Compliance Manager for BMC Software Solutions Service Support LYADZ MSADZ per enterprise 25,000 SailPoint Integration Module for Third Party Identity Management Systems Service Support LYQ MSQ per enterprise SailPoint Lifecycle Manager for BMC Software Solutions Service Support LYAEM MSAEM per enterprise 25,000 SailPoint Supplemental Provisioning Modules for BMC Software Solutions Service Support LYAZZ MSAZZ per enterprise 1000 Seamless Technologies Event Integration for BMC ProactiveNet Performance Management Service Assurance LYY MSY per third-party software 25,000 Sentry Software Adapters for BMC Atrium Orchestrator Service Assurance LYO MSO per adapter 50,000 Sentry Software Monitoring and Analytics for BMC ProactiveNet Performance Management - Base License Service Assurance LYV MSV per enterprise 1000 Sentry Software Monitoring and Analytics for BMC ProactiveNet Performance Management - Storage License Add-on Service Assurance LAW MSW per managed asset - device endpoint 1000 Page 2 of 10 NYS Price List Revision Dated 7/11/2012

4 BMC Software, Inc. - NYS Price List Discount: Service Support - 16% off each Tier BSM Solution Pack USA List Prices - GA (by Product Line) Service Assurance - 21% off each Tier Effective 7/11/2012 in US Dollars Service Automation - 21% off each Tier BSM Solution Pack - Perpetual Product Name Product Line Product # Mkt Sch # Unit Of Measurement Up to 50 Up to 100 Up to 250 Up to 500 Up to 1,000 Up to 2,500 Up to 5,000 Up to 10,000 Up to 25,000 Up to 50,000 50,000+ Aternity for BMC End User Experience Management Service Assurance LY1RZ MS1RZ per managed asset - device endpoint Aeroprise Mobility for BMC Remedy Action Request System Service Support LYW MSW per named user 1, Aeroprise Mobility for BMC Remedy Asset Management Service Support LYW MSW per named user 1, Aeroprise Mobility for BMC Remedy Change Management Service Support LYW MSW per named user 1, Aeroprise Mobility for BMC Remedy IT Service Management Suite Service Support LYW MSW per named user 2,100 1,974 1,890 1,806 1,701 1,554 1,428 1, Aeroprise Mobility for BMC Remedy Service Desk Service Support LYW MSW per named user 1, Aeroprise Mobility for BMC Service Request Management Service Support LYY MSY per named user BMC Aeroprise Mobility for BMC Remedy Asset Management Service Support LPO MSO per named user BMC Aeroprise Mobility for BMC Remedy Change Management Service Support LPO MSO per named user BMC Aeroprise Mobility for BMC Remedy Service Desk Service Support LPO MSO per named user BMC Aeroprise Mobility for BMC Service Request Management Service Support LPO MSO per named user BMC Aeroprise Mobility for Remedy Action Request System Service Support LPO MSO per named user BMC Aeroprise Mobility for Remedy IT Service Management Suite Service Support LPO MSO per named user ,409 1, BMC Application Automation - License Add-on Service Automation LAO MSO per managed asset - server endpoint BMC Application Diagnostics - License Add-on Service Assurance LAY MSY per managed asset - server endpoint ,370 6,110 5,850 5,590 5,200 4,745 4,420 4,030 3,705 3,445 BMC Application, Database, and Middleware Monitoring and Analytics - License 1,470 1,410 1,350 1,290 1,200 1,095 1, Add-on Service Assurance LAX MSX per managed asset - server endpoint 1500 BMC Asset Management - Floating User License Add-on Service Support LAW MSW per concurrent user 11,250 7,549 6,262 5,130 4,624 4,500 4,354 4,219 4,106 3,983 3,859 BMC Asset Management - User License Add-on Service Support LAV MSV per named user 4,500 3,020 2,505 2,052 1,850 1,800 1,742 1,688 1,643 1,593 1,544 BMC Atrium Dashboards and Analytics - Floating User License Add-on Service Support LAW MSW per concurrent user 5,000 3,355 2,783 2,280 2,055 2,000 1,935 1,875 1,825 1,770 1,715 BMC Atrium Dashboards and Analytics - Premium Floating User License Add-on Service Support LAAAK MSAAK per concurrent user 3,000 2,013 1,670 1,368 1,233 1,200 1,161 1,125 1,095 1,062 1,029 BMC Atrium Dashboards and Analytics - Premium User License Add-on Service Support LAAAJ MSAAJ per named user 1, BMC Atrium Dashboards and Analytics - User License Add-on Service Support LAU MSU per named user 2,000 1,342 1, BMC Atrium Discovery and Dependency Mapping - License Add-on Service Automation LAO MSO per managed asset - server endpoint BMC Atrium Discovery and Dependency Mapping Extended Data Pack - License Service Automation LAO MSO per managed asset - server endpoint Add-on BMC Atrium Discovery for z/os - License Add-on Service Automation LAW MSW per MIPS BMC Atrium Discovery Solution (Discovery and Dependency Mapping, Client Service Automation LAO MSO per managed asset - server endpoint Discovery, Extended Data Pack) - License Add-on BMC Atrium Orchestrator Automation Pack - Device Endpoint License Add-on Service Automation LAO MSO per managed asset - device endpoint BMC Atrium Orchestrator Automation Pack - Server Endpoint License Add-on Service Automation LAO MSO per managed asset - server endpoint BMC Atrium Service Level Management - Floating User License Add-on Service Support LAW MSW per concurrent user 9,200 6,173 5,121 4,195 3,781 3,680 3,560 3,450 3,358 3,257 3,156 BMC Atrium Service Level Management - User License Add-on Service Support LAV MSV per named user 3,680 2,469 2,048 1,678 1,512 1,472 1,424 1,380 1,343 1,303 1,262 BMC BladeLogic Automation Suite (Server Automation, Database Automation, Service Automation LAO MSO per managed asset - server endpoint 5,400 5,076 4,860 4,644 4,374 3,996 3,672 3,078 2,322 1,782 1,404 Network Automation, and Atrium Orchestrator) - License Add-on BMC BladeLogic Client Automation Service Automation LPV MSV per client endpoint BMC BladeLogic Client Automation - Patch Management Service Automation LAV MSV per client endpoint BMC Capacity Optimization - Extended Edition License Add-on Service Assurance LAAD MSAD per managed asset - server endpoint BMC Capacity Optimization - License Add-on Service Assurance LAAD MSAD per managed asset - server endpoint BMC Change Management - Floating User License Add-on Service Support LAW MSW per concurrent user 8,500 5,704 4,731 3,876 3,494 3,400 3,290 3,188 3,103 3,009 2,916 BMC Change Management - User License Add-on Service Support LAV MSV per named user 3,400 2,281 1,892 1,550 1,397 1,360 1,316 1,275 1,241 1,204 1,166 BMC Cloud Lifecycle Management - Core License Add-on Service Automation LAO MSO per managed asset - server endpoint BMC Cloud Lifecycle Management - Foundation Pack for Service Providers License Service Automation LAO MSO per managed asset - server endpoint 2,333 2,076 1,890 1,726 1,610 1,376 1, Add-on BMC Cloud Lifecycle Management - Standard Pack License Add-on Service Automation LAO MSO per managed asset - server endpoint 3,500 3,115 2,835 2,590 2,415 2,065 1,715 1,470 1,225 1, BMC Configuration Automation for x86 Servers Service Automation LPY MSY per CPU - Full Capacity BMC Configuration Automation for x86 Servers - Patch Management Service Automation LAY MSY per CPU - Full Capacity BMC Converged Infrastructure Monitoring and Analytics- License Add-on Service Assurance LAQ MSQ per managed asset - server endpoint 2,690 2,636 2,529 2,421 2,313 2,152 1,964 1,829 1,668 1,533 1,426 BMC Database Automation - License Add-on LAO MSO per managed asset - server endpoint 6,500 6,370 6,240 6,110 5,980 5,720 5,525 5,200 4,550 3,900 3,250 BMC Database Recovery Management - per GB Service Automation LAV MSV per gigabyte BMC Event and Impact Management - License Add-on Service Assurance LAO MSO per managed asset - server endpoint BMC Event Management System Adapter for z/os - License Add-on Service Assurance LAW MSW per MIPS BMC IT Business Management - User License Add-on Service Support LAY MSY per named user 2,000 1,780 1,620 1,480 1, BMC Knowledge Management - Floating User License Add-on Service Support LAAEA MSAEA per concurrent user 3,250 2,181 1,809 1,482 1,336 1,300 1,258 1,219 1,186 1,151 1,115 BMC Knowledge Management - User License Add-on Service Support LAAE MSAE per named user 1, BMC Middleware Automation - License Add-on Service Automation LAO MSO per managed asset - server endpoint 8,000 7,840 7,680 7,520 7,360 7,040 6,800 6,400 5,600 4,800 4,000 BMC Network Automation - License Add-on Service Automation LAO MSO per managed asset - device endpoint BMC Performance Management - Third Party and Custom Analytics License Addon Service Assurance LAO MSO per managed asset - server endpoint BMC ProactiveNet Performance Management - Analytics for BMC MarketZone Service Assurance LAX MSX per instance Monitoring Solutions BMC ProactiveNet Performance Management - Lightweight Web Transaction Service Assurance LAX MSX per CPU - Full Capacity 1, Monitoring and Analytics BMC ProactiveNet Performance Management - Real Transaction Analytics Service Assurance LAY MSY per CPU - Subcapacity 2,550 2,499 2,397 2,295 2,193 2,040 1,862 1,734 1,581 1,454 1,352 BMC ProactiveNet Performance Management - Real Transaction Monitoring Service Assurance LAY MSY per CPU - Subcapacity 4,250 4,165 3,995 3,825 3,655 3,400 3,103 2,890 2,635 2,423 2,253 BMC ProactiveNet Performance Management - Real Transaction Monitoring and Service Assurance LAX MSX per CPU - Full Capacity 5,640 5,527 5,302 5,076 4,850 4,512 4,117 3,835 3,497 3,215 2,989 Analytics BMC ProactiveNet Performance Management Suite (Monitoring, Analytics, Event 3,010 2,950 2,829 2,709 2,589 2,408 2,197 2,047 1,866 1,716 1,595 and Impact) - License Add-on Service Assurance LAQ MSQ per managed asset - server endpoint BMC Release Process Management - License Add-on Service Automation LAQ MSQ per managed asset - server endpoint 2,000 1,960 1,920 1,880 1,840 1,760 1,700 1,600 1,400 1,200 1,000 BMC Remedy IT Service Management Suite (Service Desk, Change, Asset, Service Service Support LAW MSW per concurrent user 15,800 10,602 8,794 7,205 6,494 6,320 6,115 5,925 5,767 5,593 5,419 Level, IT Business Management) - Floating User License Add-on BMC Remedy IT Service Management Suite (Service Desk, Change, Asset, Service Service Support LAV MSV per named user 6,320 4,241 3,518 2,882 2,598 2,528 2,446 2,370 2,307 2,237 2,168 Level, IT Business Management) - User License Add-on BMC Self-Service - Floating User License Add-on 25-Pk Lsn Service Support LAO MSO per concurrent user 20,000 19,000 17,100 14,540 10,900 6,540 3,920 2,360 1,540 1, BMC Self-Service - User License Add-on 50-Pk Lsn Service Support LAO MSO per named user BMC Server Automation - License Add-on Service Automation LAO MSO per managed asset - server endpoint 1,900 1,862 1,786 1,710 1,634 1,520 1,387 1,292 1,178 1,083 1,007 BMC Server Monitoring and Analytics - License Add-on Service Assurance LAX MSX per managed asset - server endpoint BMC Service Desk - Floating User License Add-on Service Support LAW MSW per concurrent user 6,500 4,362 3,618 2,964 2,672 2,600 2,516 2,438 2,373 2,301 2,230 BMC Service Desk - User License Add-on Service Support LAV MSV per named user 2,600 1,745 1,447 1,186 1,069 1,040 1, BMC Service Management Specialist - Floating User License Add-on Service Support LAX MSX per concurrent user 3,250 2,181 1,809 1,482 1,336 1,300 1,258 1,219 1,186 1,151 1,115 BMC Service Management Specialist - User License Add-on Service Support LAX MSX per named user 1, BMC Synthetic Transaction Monitoring and Analytics - License Add-on Service Assurance LAX MSX per instance 7,000 6,860 6,580 6,300 6,020 5,600 5,110 4,760 4,340 3,990 3,710 BMC User Workplace Automation Essentials with Matrix42 Service Assurance LYAEG MSAEG per client endpoint BMC User Workplace Automation with Matrix42 Service Assurance LYAEF MSAEF per client endpoint BMC User Workplace Automation with Matrix42 - Virtual Desktops LYAEE MSAEE per named user Entuity Network Monitoring and Analytics for BMC ProactiveNet Performance Management - Network Devices License Add-on Service Assurance LAY MSY per managed asset - device endpoint Hitachi ID Login Manager for BMC Identity Management Suite - User Add-On Service Support LAX MSX per named user License Matrix42 OS Migration for BMC BladeLogic Client Automation - Windows Service Assurance LYAED MSAED per client endpoint nlyte Enterprise Edition for BMC Software solutions Service Assurance LYY MSY per asset 2,000 1,960 1,880 1,800 1,720 1,600 1,460 1,360 1,240 1,140 1,060 Sentry Software High Availability and Backup Monitoring and Analytics for BMC ProactiveNet Performance Management - License Add-on Service Assurance LYV MSV per managed asset - server endpoint Sentry Software Monitoring and Analytics for BMC ProactiveNet Performance Management - Hardware License Add-on Service Assurance LAV MSV per managed asset - server endpoint Sentry Software Monitoring and Analytics for BMC ProactiveNet Performance Management - Microsoft Applications License Add-on Service Assurance LAY MSY per managed asset - server endpoint Sentry Software Monitoring and Analytics for BMC ProactiveNet Performance Management - Monitoring Studio License Add-on Service Assurance LAV MSV per managed asset - server endpoint Tific Support Analyst Console for BMC Remedy Service Desk Service Support LYX MSX per named user 1,500 1,470 1,410 1,350 1,290 1,200 1,095 1, Tific Support Automation Suite for BMC Remedy Service Desk Service Support LYX MSX per named user xmatters AlarmPoint for BMC Software Service Assurance LYW MSW per named user 1,260 1,197 1, xmatters AlarmPoint for BMC Software - 1 Mobile Gateway User Service Assurance LAW MSW per named user 1,250 1, xmatters AlarmPoint for BMC Software - Limited Use Service Assurance LAY MSY per named user Page 3 of 10 NYS Price List Revision Dated 7/11/2012

5 BMC Software, Inc. - NYS Price List Discount: Mainframe - 30% off each Tier BSM Solution Pack USA List Prices - GA (by Product Line) Effective 7/12/2012 in US Dollars BSM Solution Pack - Perpetual Product Name Product Line Product # Mkt Sch # Unit Of Measurement MSM Other BMC Advisor for IMS MainFrame LAZ MSZ per MIPS 255 BMC Application Transaction Tracing - License Add-on (CPU) MainFrame LAZ MSZ per CPU - Subcapacity BMC Application Transaction Tracing - License Add-on (MIPS) MainFrame LAZ MSZ per MIPS 375 BMC Application Transaction Tracing - Management Console (Sub LA) MainFrame LAZ MSZ per named user 3000 BMC Control-M Output Management (MIPS) MainFrame LAO MSO per MIPS 600 BMC Control-M Output Management (Task) MainFrame LAO MSO per task 108 BMC Control-M Output Management WebAccess MainFrame LAO MSO per named user 120 BMC Control-M Workload Automation (Base) MainFrame LPO MSO per enterprise 20,000 BMC Control-M Workload Automation Batch Impact Manager (CPU) MainFrame LAO MSO per CPU - Full Capacity 550 BMC Control-M Workload Automation Batch Impact Manager (MIPS) MainFrame LAO MSO per MIPS 90 BMC Control-M Workload Automation Batch Impact Manager (Task) MainFrame LAO MSO per task 25 BMC Control-M Workload Automation for Advanced File Transfer (CPU) MainFrame LAO MSO per CPU - Full Capacity 550 BMC Control-M Workload Automation for Advanced File Transfer (MIPS) MainFrame LAO MSO per MIPS 90 BMC Control-M Workload Automation for Advanced File Transfer (Task) MainFrame LAO MSO per task 25 BMC Control-M Workload Automation Mainframe Extension Pack (MIPS) MainFrame LAO MSO per MIPS 500 BMC Control-M Workload Automation Mainframe Extension Pack (Task) MainFrame LAO MSO per task 90 BMC Control-M Workload Automation Select (CPU) MainFrame LAO MSO per CPU - Full Capacity 5,500 BMC Control-M Workload Automation Select (MIPS) MainFrame LAO MSO per MIPS 900 BMC Control-M Workload Automation Select (Task) MainFrame LAO MSO per task 250 BMC Control-M Workload Automation Self Service (CPU) MainFrame LAO MSO per CPU - Full Capacity 660 BMC Control-M Workload Automation Self Service (MIPS) MainFrame LAO MSO per MIPS 108 BMC Control-M Workload Automation Self Service (Task) MainFrame LAO MSO per task 30 BMC Control-M Workload Automation Suite (CPU) MainFrame LAO MSO per CPU - Full Capacity 6,930 BMC Control-M Workload Automation Suite (MIPS) MainFrame LAO MSO per MIPS 1,134 BMC Control-M Workload Automation Suite (Task) MainFrame LAO MSO per task 315 BMC Database Compression for IMS MainFrame LAZ MSZ per MIPS 335 BMC Database Integrity for IMS MainFrame LAZ MSZ per MIPS 550 BMC Database Reorganization for IMS MainFrame LAZ MSZ per MIPS 1800 BMC Extract for IMS MainFrame LAZ MSZ per MIPS 150 BMC Fast Path Online Reorganization for IMS MainFrame LAZ MSZ per MIPS 675 BMC Fast Path Utilities for IMS MainFrame LAZ MSZ per MIPS 250 BMC MainView Console Automation for zenterprise MainFrame LAZ MSZ per MIPS 265 BMC MainView Console Management for zenterprise (Base) MainFrame LPBWS MSBWS per enterprise 20,000 Page 4 of 10 NYS Price List Revision Dated 7/11/2012

6 BMC MainView SecureHMC MainFrame LAZA MSZA per MIPS 200 BMC Middleware Administration - License Add-on MainFrame LAZ MSZ per instance BMC Middleware Management (Base) MainFrame LPX MSX per enterprise BMC Middleware Monitoring - License Add-on (CPU) MainFrame LAZ MSZ per CPU - Subcapacity 8000 BMC Middleware Monitoring - License Add-on (MIPS) MainFrame LAZ MSZ per MIPS 250 BMC Middleware Monitoring - Management Console (Sub LA) MainFrame LAZ MSZ per named user 3000 BMC Online Reorganization for IMS MainFrame LAZ MSZ per MIPS 700 BMC Partitioned Database Facility for IMS MainFrame LAZ MSZ per MIPS 350 BMC Recovery for IMS MainFrame LAZ MSZ per MIPS 800 BMC Restructure for IMS MainFrame LAZ MSZ per MIPS 350 BMC Solutions for IMS - Base MainFrame LPBMW MSBMW per enterprise Page 5 of 10 NYS Price List Revision Dated 7/11/2012

7 BMC Software, Inc. - NYS Price List Discount: MMS - 11% off each Tier Mid Market Solutions USA List Prices - GA (by Product Line) Effective 7/12/2012 in US Dollars Mid Market Solutions - Perpetual Product Name Product Line Product # Mkt Sch # Unit Of Measurement Tier 1 Tier 2 Tier 3 Tier 4 Tier 5 Tier 6 Tier 7 Tier 8 Tier 9 Starter Pack 1 Named Technicians MMS N/A N/A 1, Starter Pack 5 Named Technicians MMS N/A N/A 3, Starter Pack 3 Concurrent Technicians MMS N/A N/A 3, Track-It! Audit (100 pack) MMS N/A N/A Track-It! Audit (50 pack) MMS N/A N/A Track-It! Named Technicians MMS N/A per tech Track-It! Concurrent Technicians MMS N/A per tech Track-It! Self Service (100 pack) MMS N/A N/A Track-It! Self Service (50 pack) MMS N/A N/A Track-It! Mac Auit (25 pack) MMS N/A N/A Track-It! Remote (100 pack) MMS N/A N/A Track-It! Remote (50 pack) MMS N/A N/A Crystal Reports Professional MMS N/A N/A Track-It! End Users <1000- New MMS N N/A N/A Track-It! End Users <1000- Renew MMS R N/A N/A Track-It! Kbase Techs- New MMS N N/A N/A Track-It! Kbase Techs- Renew MMS R N/A N/A Track-It! End Users New MMS N N/A N/A Track-It! End Users Renew MMS R N/A N/A Track-It! End Users New MMS N N/A N/A Track-It! End Users Renew MMS R N/A N/A Footprints Kbase Techs- New MMS N N/A N/A Footprints Kbase Techs- Renew MMS R N/A N/A Footprints End Users < New MMS N N/A N/A Footprints End Users < Renew MMS R N/A N/A Footprints End Users New MMS N N/A N/A Footprints End Users Renew MMS R N/A N/A Footprints End Users New MMS N N/A N/A Footprints End Users Renew MMS R N/A N/A Bar Code Manager with 1 device application MMS N/A N/A Bar Code Device Applications (1 pack) MMS N/A N/A Starter Pack Extended - 5 Named agents MMS N/A N/A Starter Pack Extended - 2 Concurrent and 1 Named agent MMS N/A N/A Starter Pack Base MMS N/A N/A FootPrints Dynamic SQL Database Link MMS N/A N/A FootPrints MS SCCM Integration MMS N/A N/A FootPrints CRM Bridge MMS N/A N/A FootPrints Concurrent Agents MMS C0019 N/A per agent FootPrints Configuration Management User Uplift MMS CFGUSR N/A per agent FootPrints Change Management User Uplift MMS CHGUSR N/A per agent FootPrints Change Management Module MMS CM019 N/A N/A FootPrints Configuration Management Module MMS CM020 N/A N/A FootPrints Mobile MMS FS019 N/A per agent FootPrints Named Agents MMS N0019 N/A per agent Master Server MMS N/A N/A Consolidated Master MMS N/A N/A Inventory Manager Nodes MMS N/A per 100 Nodes Page 6 of 10 NYS Price List Revision Dated June 18, 2012

8 BMC Software, Inc. - NYS Price List Discount: MMS - 11% off each Tier Mid Market Solutions USA List Prices - GA (by Product Line) Effective 7/12/2012 in US Dollars Mid Market Solutions - Perpetual Product Name Product Line Product # Mkt Sch # Unit Of Measurement Tier 1 Tier 2 Tier 3 Tier 4 Tier 5 Tier 6 Tier 7 Tier 8 Tier 9 Remote Manager Nodes MMS N/A per 100 Nodes Deployment Manager Nodes MMS N/A per 100 Nodes Patch Manager Nodes MMS N/A per 100 Nodes Vulnerability Manager Nodes MMS N/A per 100 Nodes Vulnerability Manager Scanners MMS N/A N/A Compliance Manager Nodes MMS N/A per 100 Nodes Migration Manager Nodes MMS MMFP-NODE N/A per 100 Nodes PC Migrate Nodes MMS MMTI-NODE N/A per 100 Nodes Page 7 of 10 NYS Price List Revision Dated June 18, 2012

9 BMC Software, Inc. - NYS Price List BSM Solution Pack USA List Prices - GA Effective 7/12/2012 in US Dollars enance & Support Discount Schedule SCOPE. The enance and Support pricing being offered is based on the product list price less any transaction discount ( Net License Fee ), multiplied by the enance and Support Tier discount, as identified below, for the purpose of determining the base annual support fee ( Base Annual Support Fee ). enance and Support Tiers. The following are the enance and Support Tier(s) an Authorized User can choose under this option: Continuous Support - 7X24 (12 hours a day X 7 days a week; 1-24 business hour response). 20%. Fast-Track Support - 5X12 (12 hours a day X 5 days a week; 1-24 business hour response). 18%. Fast-Track Support is only available to customers with a current BMC Fast Track support contract. Page 8 of 10 NYS Price List Revision Dated May 2, 2011

10 BMC Software, Inc. Discount: Education - 2% off each Tier Education Services USA List Prices - GA Effective 7/12/2012 in US Dollars Product Name Product Line Product # Mkt Sch # Unit Of Measuremen Up to 9 Up to 19 Up to 49 Up to 99 Up to BMC Software Learning Pass Credit Education EDW MSW Each Page 9 of 10 NYS Price List Revision Dated May 2, 2011

11 BMC Software, Inc. - NYS Price List Discount: Service Support - 16% off each Tier BSM Solution Pack USA List Prices - GA (by Product Line) Service Assurance - 21% off each Tier Service Automation - 21% off each Tier BSM Solution Pack - Perpetual Product Name Product Line Product # Mkt Sch # Unit Of Measurement Up to 5,000 users Up to 10,000 users Up to 50,000 users Up to 250,000 users Up to 1,000,000 users Over 1,000,000 users SailPoint Compliance Manager for BMC Software Solutions - User Add-On License SailPoint Lifecycle Manager for BMC Software Solutions - User Add-On License Service Support LAAD MSAD per named user Service Support LAAEN MSAEN per named user Page 1 of 14 NYS Price List Revision Dated May 2, 2011

12 BMC Software, Inc. - NYS Price List Discount: Service Support - 16% off each Tier BSM Solution Pack USA List Prices - GA (by Product Line) Service Assurance - 21% off each Tier Effective 7/11/2012 in US Dollars Service Automation - 21% off each Tier BSM Solution Pack - Perpetual Product Name Product Line Product # Mkt Sch # Unit Of Measurement Up to 5,000 users Up to 10,000 users Up to 50,000 users Up to 250,000 users Up to 1,000,000 users Over 1,000,000 users SailPoint Provisioning Engine for BMC Software Solutions Service Support LYY MSY per named user Page 2 of 14 NYS Price List Revision Dated 7/11/2012

13 BMC Software, Inc. - NYS Price List Discount: Service Support - 16% off each Tier BSM Solution Pack USA List Prices - GA (by Product Line) Service Assurance - 21% off each Tier Service Automation - 21% off each Tier BSM Solution Pack - Perpetual Product Name Product Line Product # Mkt Sch # Unit Of Measurement ESM Other BMC Atrium Orchestator - Peer License Add-on Service Automation LAO MSO per instance 110,000 BMC Atrium Orchestrator - Adapters License Add-on Service Automation LAO MSO per adapter 50,000 BMC Atrium Orchestrator - Development Pack License Add-on Service Automation LAO MSO per enterprise 325,000 BMC BladeLogic Automation Suite - Base License Service Automation LPO MSO per enterprise 25,000 BMC Capacity Management Service Assurance LPV MSV per enterprise 1,000 BMC Cloud Service Management - Dev Environment for Service Providers Service Automation LAO MSO per development site 750,000 License Add-on BMC Database Recovery Management - Base License Service Assurance LPV MSV per enterprise 1,000 BMC Database Recovery Management - EMC Networker Module Service Assurance LAV MSV per installed server 400 BMC Database Recovery Management - IBM Tivoli Storage Manager Service Assurance LAV MSV per installed server 400 Module BMC Database Recovery Management - Veritas Netbackup Module Service Assurance LAV MSV per installed server 400 BMC Demand and Resource Management - License Add-on Service Support LAY MSY per instance 75,000 BMC Financial Planning and Budgeting - License Add-on Service Support LAX MSX per instance 400,000 BMC Identity Management Suite Service Support LPX MSX per enterprise 12,000 BMC IT Controls Management - License Add-on Service Support LAX MSX per instance 325,000 BMC Remedy Full Text Search - License Service Support LAAD MSAD per instance 20,000 BMC Remedy IT Service Management Suite Service Support LPU MSU per enterprise 12,000 BMC Service Cost Management - License Add-on Service Support LAY MSY per instance 400,000 BMC Supplier Management - License Add-on Service Support LAX MSX per instance 400,000 Hitachi ID Login Manager for BMC Identity Management Suite Service Support LYY MSY per enterprise 5,500 nlyte IP Sensor Plug-In for BMC Software solutions Service Automation LAY MSY per asset 600 SailPoint Compliance Manager for BMC Software Solutions Service Support LYADZ MSADZ per enterprise 25,000 SailPoint Lifecycle Manager for BMC Software Solutions Service Support LYAEM MSAEM per enterprise 25,000 Seamless Technologies Event Integration for BMC ProactiveNet Service Assurance LYY MSY per third-party software 25,000 Performance Management Sentry Software Adapters for BMC Atrium Orchestrator Service Assurance LYO MSO per adapter 50,000 Page 3 of 14 NYS Price List Revision Dated May 2, 2011

14 BMC Software, Inc. - NYS Price List Discount: Service Support - 16% off each Tier BSM Solution Pack USA List Prices - GA (by Product Line) Service Assurance - 21% off each Tier Effective 7/11/2012 in US Dollars Service Automation - 21% off each Tier BSM Solution Pack - Perpetual Product Name Product Line Product # Mkt Sch # Unit Of Measurement ESM Other BMC Application Management Suite - Base License Service Assurance LPQ MSQ per enterprise BMC Application Problem Resolution - Foundation License Add-on Service Assurance LAO MSO per enterprise BMC Application Problem Resolution - User License Add-on Service Assurance LAO MSO per named user 6500 BMC Atrium CMDB Adapters - License Add-on Service Support LAZA MSZA per adapter BMC Decision Support - Database Automation (5 Viewer/Query Licenses) Service Automation LPQ MSQ per instance BMC Decision Support - Database Automation Query License Service Automation LAZB MSZB per named user 5000 BMC Decision Support - Database Automation Report Author License Service Automation LAZB MSZB per named user BMC End User Experience Management for Akamai EdgePlatform - License Add-on Service Assurance LAZ MSZ per instance BMC Performance Management - Group Tree Views License Add-on Service Assurance LAX MSX per instance 7800 Moviri Integration for BMC Capacity Optimization Service Assurance LYQ MSQ per third-party software SailPoint Integration Module for Third Party Identity Management Systems Service Support LYQ MSQ per enterprise SailPoint Supplemental Provisioning Modules for BMC Software Solutions Service Support LYAZZ MSAZZ per enterprise 1000 Page 4 of 14 NYS Price List Revision Dated 7/11/2012

15 BMC Software, Inc. - NYS Price List Discount: Service Support - 16% off each Tier BSM Solution Pack USA List Prices - GA (by Product Line) Service Assurance - 21% off each Tier Effective 7/11/2012 in US Dollars Service Automation - 21% off each Tier BSM Solution Pack - Perpetual Product Name Product Line Product # Mkt Sch # Unit Of Measurement ESM Other BMC Decision Support - Network Automation (5 Viewer/Query Licenses) Service Assurance LPW MSW per instance BMC Decision Support - Network Automation Query License Service Assurance LAW MSW per named user 5000 BMC Decision Support - Network Automation Report Author License Service Assurance LAW MSW per named user BMC Decision Support - Server Automation (5 Viewer, 1 Query License) Service Assurance LPW MSW per instance BMC Decision Support - Server Automation Query License Service Assurance LAW MSW per named user 5000 BMC Decision Support - Server Automation Report Author License Service Assurance LAW MSW per named user BMC Decision Support - Server Automation Viewer License Service Assurance LAW MSW per named user 2000 BMC Event Management System Adapters - License Add-on Service Assurance LAV MSV per third-party software BMC Performance Management - Reporting Studio License Add-on Service Assurance LAY MSY per named user 1500 BMC Performance Management Additional - Concurrent Reporting Users (15 Server, 6 Designer) License Add-on Service Assurance LAW MSW per instance BMC ProactiveNet Performance Management Suite - Base License Service Assurance LPX MSX per enterprise BMC Real End User Experience Monitoring and Analytics - License Add-on Service Assurance LAZ MSZ per instance 7600 Entuity Network Monitoring and Analytics for BMC ProactiveNet Performance Management - Base License Service Assurance LYY MSY per enterprise Entuity Network Monitoring and Analytics for BMC ProactiveNet Performance Management - Integration Adapters License Add-on Service Assurance LAY MSY per third-party software Sentry Software Monitoring and Analytics for BMC ProactiveNet Performance Management - Base License Service Assurance LYV MSV per enterprise 1000 Sentry Software Monitoring and Analytics for BMC ProactiveNet Performance Management - Storage License Add-on Service Assurance LAW MSW per managed asset - device endpoint 1000 Page 5 of 14 NYS Price List Revision Dated 7/11/2012

16 BMC Software, Inc. - NYS Price List Discount: Service Support - 16% off each Tier BSM Solution Pack USA List Prices - GA (by Product Line) Service Assurance - 21% off each Tier Service Automation - 21% off each Tier BSM Solution Pack - Perpetual Product Name Product Line Product # Mkt Sch # Unit Of Measurement Up to 50 Up to 100 Up to 250 Up to 500 Up to 1,000 Up to 2,500 Up to 5,000 Up to 10,000 Up to 25,000 Up to 50,000 50,000+ Aeroprise Mobility for BMC Remedy Action Request System Service Support LYW MSW per named user 1, Aeroprise Mobility for BMC Remedy Asset Management Service Support LYW MSW per named user 1, Aeroprise Mobility for BMC Remedy Change Management Service Support LYW MSW per named user 1, Aeroprise Mobility for BMC Remedy IT Service Management Suite Service Support LYW MSW per named user 2,100 1,974 1,890 1,806 1,701 1,554 1,428 1, Aeroprise Mobility for BMC Remedy Service Desk Service Support LYW MSW per named user 1, Aeroprise Mobility for BMC Service Request Management Service Support LYY MSY per named user BMC Asset Management - Floating User License Add-on Service Support LAW MSW per concurrent user 11,250 7,549 6,262 5,130 4,624 4,500 4,354 4,219 4,106 3,983 3,859 BMC Asset Management - User License Add-on Service Support LAV MSV per named user 4,500 3,020 2,505 2,052 1,850 1,800 1,742 1,688 1,643 1,593 1,544 BMC Atrium Dashboards and Analytics - Floating User License Add-on Service Support LAW MSW per concurrent user 5,000 3,355 2,783 2,280 2,055 2,000 1,935 1,875 1,825 1,770 1,715 BMC Atrium Dashboards and Analytics - Premium Floating User License Service Support LAAAK MSAAK per concurrent user 3,000 2,013 1,670 1,368 1,233 1,200 1,161 1,125 1,095 1,062 1,029 Add-on BMC Atrium Dashboards and Analytics - Premium User License Add-on Service Support LAAAJ MSAAJ per named user 1, BMC Atrium Dashboards and Analytics - User License Add-on Service Support LAU MSU per named user 2,000 1,342 1, BMC Atrium Discovery and Dependency Mapping - License Add-on Service Automation LAO MSO per managed asset - server en BMC Atrium Discovery and Dependency Mapping Extended Data Pack - Service Automation LAO MSO per managed asset - server en License Add-on BMC Atrium Discovery for z/os - License Add-on Service Automation LAW MSW per MIPS BMC Atrium Discovery Solution (Discovery and Dependency Mapping, Service Automation LAO MSO per managed asset - server en Client Discovery, Extended Data Pack) - License Add-on BMC Atrium Orchestrator Automation Pack - Device Endpoint License Addon Service Automation LAO MSO per managed asset - device e BMC Atrium Orchestrator Automation Pack - Server Endpoint License Addon Service Automation LAO MSO per managed asset - server en BMC Atrium Service Level Management - Floating User License Add-on Service Support LAW MSW per concurrent user 9,200 6,173 5,121 4,195 3,781 3,680 3,560 3,450 3,358 3,257 3,156 BMC Atrium Service Level Management - User License Add-on Service Support LAV MSV per named user 3,680 2,469 2,048 1,678 1,512 1,472 1,424 1,380 1,343 1,303 1,262 BMC BladeLogic Automation Suite (Server Automation, Database Service Automation LAO MSO per managed asset - server en 5,400 5,076 4,860 4,644 4,374 3,996 3,672 3,078 2,322 1,782 1,404 Automation, Network Automation, and Atrium Orchestrator) - License Addon BMC BladeLogic Client Automation Service Automation LPV MSV per client endpoint BMC BladeLogic Client Automation - Patch Management Service Automation LAV MSV per client endpoint BMC Change Management - Floating User License Add-on Service Support LAW MSW per concurrent user 8,500 5,704 4,731 3,876 3,494 3,400 3,290 3,188 3,103 3,009 2,916 BMC Change Management - User License Add-on Service Support LAV MSV per named user 3,400 2,281 1,892 1,550 1,397 1,360 1,316 1,275 1,241 1,204 1,166 BMC Cloud Lifecycle Management - Core License Add-on Service Automation LAO MSO per managed asset - server en BMC Cloud Lifecycle Management - Foundation Pack for Service Providers Service Automation LAO MSO per managed asset - server en 2,333 2,076 1,890 1,726 1,610 1,376 1, License Add-on BMC Cloud Lifecycle Management - Standard Pack License Add-on Service Automation LAO MSO per managed asset - server en 3,500 3,115 2,835 2,590 2,415 2,065 1,715 1,470 1,225 1, BMC Configuration Automation for x86 Servers Service Automation LPY MSY per CPU - Full Capacity BMC Configuration Automation for x86 Servers - Patch Management Service Automation LAY MSY per CPU - Full Capacity BMC Database Automation - License Add-on LAO MSO per managed asset - server en 6,500 6,370 6,240 6,110 5,980 5,720 5,525 5,200 4,550 3,900 3,250 BMC Database Recovery Management - per GB Service Automation LAV MSV per gigabyte BMC IT Business Management - User License Add-on Service Support LAY MSY per named user 2,000 1,780 1,620 1,480 1, BMC Knowledge Management - Floating User License Add-on Service Support LAAEA MSAEA per concurrent user 3,250 2,181 1,809 1,482 1,336 1,300 1,258 1,219 1,186 1,151 1,115 BMC Knowledge Management - User License Add-on Service Support LAAE MSAE per named user 1, BMC Network Automation - License Add-on Service Automation LAO MSO per managed asset - device e BMC ProactiveNet Performance Management - Analytics for BMC Service Assurance LAX MSX per instance MarketZone Monitoring Solutions BMC ProactiveNet Performance Management - Lightweight Web Service Assurance LAX MSX per CPU - Full Capacity 1, Transaction Monitoring and Analytics BMC ProactiveNet Performance Management - Real Transaction Analytics Service Assurance LAY MSY per CPU - Subcapacity 2,550 2,499 2,397 2,295 2,193 2,040 1,862 1,734 1,581 1,454 1,352 BMC ProactiveNet Performance Management - Real Transaction Monitoring BMC ProactiveNet Performance Management - Real Transaction Monitoring and Analytics Service Assurance LAY MSY per CPU - Subcapacity 4,250 4,165 3,995 3,825 3,655 3,400 3,103 2,890 2,635 2,423 2,253 Service Assurance LAX MSX per CPU - Full Capacity 5,640 5,527 5,302 5,076 4,850 4,512 4,117 3,835 3,497 3,215 2,989 Page 6 of 14 NYS Price List Revision Dated May 2, 2011

17 BMC Software, Inc. - NYS Price List Discount: Service Support - 16% off each Tier BSM Solution Pack USA List Prices - GA (by Product Line) Service Assurance - 21% off each Tier Service Automation - 21% off each Tier BSM Solution Pack - Perpetual Product Name Product Line Product # Mkt Sch # Unit Of Measurement Up to 50 Up to 100 Up to 250 Up to 500 Up to 1,000 Up to 2,500 Up to 5,000 Up to 10,000 Up to 25,000 Up to 50,000 50,000+ BMC Remedy IT Service Management Suite (Service Desk, Change, Asset, Service Level, IT Business Management) - Floating User License Add-on Service Support LAW MSW per concurrent user 15,800 10,602 8,794 7,205 6,494 6,320 6,115 5,925 5,767 5,593 5,419 BMC Remedy IT Service Management Suite (Service Desk, Change, Asset, Service Support LAV MSV per named user 6,320 4,241 3,518 2,882 2,598 2,528 2,446 2,370 2,307 2,237 2,168 Service Level, IT Business Management) - User License Add-on BMC Self-Service - Floating User License Add-on 25-Pk Lsn Service Support LAO MSO per concurrent user 20,000 19,000 17,100 14,540 10,900 6,540 3,920 2,360 1,540 1, BMC Self-Service - User License Add-on 50-Pk Lsn Service Support LAO MSO per named user BMC Server Automation - License Add-on Service Automation LAO MSO per managed asset - server en 1,900 1,862 1,786 1,710 1,634 1,520 1,387 1,292 1,178 1,083 1,007 BMC Service Desk - Floating User License Add-on Service Support LAW MSW per concurrent user 6,500 4,362 3,618 2,964 2,672 2,600 2,516 2,438 2,373 2,301 2,230 BMC Service Desk - User License Add-on Service Support LAV MSV per named user 2,600 1,745 1,447 1,186 1,069 1,040 1, BMC Service Management Specialist - Floating User License Add-on Service Support LAX MSX per concurrent user 3,250 2,181 1,809 1,482 1,336 1,300 1,258 1,219 1,186 1,151 1,115 BMC Service Management Specialist - User License Add-on Service Support LAX MSX per named user 1, BMC User Workplace Automation Essentials with Matrix42 Service Assurance LYAEG MSAEG per client endpoint BMC User Workplace Automation with Matrix42 Service Assurance LYAEF MSAEF per client endpoint BMC User Workplace Automation with Matrix42 - Virtual Desktops LYAEE MSAEE per named user Hitachi ID Login Manager for BMC Identity Management Suite - User Add- Service Support LAX MSX per named user On License Matrix42 OS Migration for BMC BladeLogic Client Automation - Windows Service Assurance LYAED MSAED per client endpoint nlyte Enterprise Edition for BMC Software solutions Service Assurance LYY MSY per asset 2,000 1,960 1,880 1,800 1,720 1,600 1,460 1,360 1,240 1,140 1,060 Tific Support Analyst Console for BMC Remedy Service Desk Service Support LYX MSX per named user 1,500 1,470 1,410 1,350 1,290 1,200 1,095 1, Tific Support Automation Suite for BMC Remedy Service Desk Service Support LYX MSX per named user xmatters AlarmPoint for BMC Software Service Assurance LYW MSW per named user 1,260 1,197 1, xmatters AlarmPoint for BMC Software - 1 Mobile Gateway User Service Assurance LAW MSW per named user 1,250 1, xmatters AlarmPoint for BMC Software - Limited Use Service Assurance LAY MSY per named user Page 7 of 14 NYS Price List Revision Dated May 2, 2011

18 BMC Software, Inc. - NYS Price List Discount: Service Support - 16% off each Tier BSM Solution Pack USA List Prices - GA (by Product Line) Service Assurance - 21% off each Tier Effective 7/11/2012 in US Dollars Service Automation - 21% off each Tier BSM Solution Pack - Perpetual Product Name Product Line Product # Mkt Sch # Unit Of Measurement Up to 50 Up to 100 Up to 250 Up to 500 Up to 1,000 Up to 2,500 Up to 5,000 Up to 10,000 Up to 25,000 Up to 50,000 50,000+ Aternity for BMC End User Experience Management Service Assurance LY1RZ MS1RZ per managed asset - device endpoint BMC Aeroprise Mobility for BMC Remedy Asset Management Service Support LPO MSO per named user BMC Aeroprise Mobility for BMC Remedy Change Management Service Support LPO MSO per named user BMC Aeroprise Mobility for BMC Remedy Service Desk Service Support LPO MSO per named user BMC Aeroprise Mobility for BMC Service Request Management Service Support LPO MSO per named user BMC Aeroprise Mobility for Remedy Action Request System Service Support LPO MSO per named user BMC Aeroprise Mobility for Remedy IT Service Management Suite Service Support LPO MSO per named user ,409 1, BMC Converged Infrastructure Monitoring and Analytics- License Add-on Service Assurance LAQ MSQ per managed asset - server endpoint 2,690 2,636 2,529 2,421 2,313 2,152 1,964 1,829 1,668 1,533 1,426 BMC Event and Impact Management - License Add-on Service Assurance LAO MSO per managed asset - server endpoint BMC Performance Management - Third Party and Custom Analytics License Addon Service Assurance LAO MSO per managed asset - server endpoint BMC ProactiveNet Performance Management Suite (Monitoring, Analytics, Event 3,010 2,950 2,829 2,709 2,589 2,408 2,197 2,047 1,866 1,716 1,595 and Impact) - License Add-on Service Assurance LAQ MSQ per managed asset - server endpoint BMC Release Process Management - License Add-on Service Automation LAQ MSQ per managed asset - server endpoint 2,000 1,960 1,920 1,880 1,840 1,760 1,700 1,600 1,400 1,200 1,000 Page 8 of 14 NYS Price List Revision Dated 7/11/2012

19 BMC Software, Inc. - NYS Price List Discount: Service Support - 16% off each Tier BSM Solution Pack USA List Prices - GA (by Product Line) Service Assurance - 21% off each Tier Effective 7/11/2012 in US Dollars Service Automation - 21% off each Tier BSM Solution Pack - Perpetual Product Name Product Line Product # Mkt Sch # Unit Of Measurement Up to 50 Up to 100 Up to 250 Up to 500 p to 1,000 p to 2,500 p to 5,000p to 10,000p to 25,000p to 50,000 50,000+ BMC Application Automation - License Add-on Service Automation LAO MSO per managed asset - server endpoint BMC Application Diagnostics - License Add-on Service Assurance LAY MSY per managed asset - server endpoint ,370 6,110 5,850 5,590 5,200 4,745 4,420 4,030 3,705 3,445 1,470 1,410 1,350 1,290 1,200 1,095 1, BMC Application, Database, and Middleware Monitoring and Analytics - License Add-on Service Assurance LAX MSX per managed asset - server endpoint 1500 BMC Capacity Optimization - Extended Edition License Add-on Service Assurance LAAD MSAD per managed asset - server endpoint BMC Capacity Optimization - License Add-on Service Assurance LAAD MSAD per managed asset - server endpoint BMC Event Management System Adapter for z/os - License Add-on Service Assurance LAW MSW per MIPS BMC Middleware Automation - License Add-on Service Automation LAO MSO per managed asset - server endpoint 8,000 7,840 7,680 7,520 7,360 7,040 6,800 6,400 5,600 4,800 4,000 BMC Server Monitoring and Analytics - License Add-on Service Assurance LAX MSX per managed asset - server endpoint BMC Synthetic Transaction Monitoring and Analytics - License Add-on Service Assurance LAX MSX per instance 7,000 6,860 6,580 6,300 6,020 5,600 5,110 4,760 4,340 3,990 3,710 Entuity Network Monitoring and Analytics for BMC ProactiveNet Performance Management Network Devices License Add-on Service Assurance LAY MSY per managed asset - device endpoint Sentry Software High Availability and Backup Monitoring and Analytics for BMC ProactiveNet Performance Management - License Add-on Service Assurance LYV MSV per managed asset - server endpoint Sentry Software Monitoring and Analytics for BMC ProactiveNet Performance Management Hardware License Add-on Service Assurance LAV MSV per managed asset - server endpoint Sentry Software Monitoring and Analytics for BMC ProactiveNet Performance Management Microsoft Applications License Add-on Service Assurance LAY MSY per managed asset - server endpoint Sentry Software Monitoring and Analytics for BMC ProactiveNet Performance Management Monitoring Studio License Add-on Service Assurance LAV MSV per managed asset - server endpoint Page 9 of 14 NYS Price List Revision Dated 7/11/2012

20 BMC Software, Inc. - NYS Price List Discount: Mainframe - 30% off each Tier BSM Solution Pack USA List Prices - GA (by Product Line) BSM Solution Pack - Perpetual Product Name Product Line Product # Mkt Sch # Unit Of Measurement MSM Other BMC Control-M Output Management (MIPS) MainFrame LAO MSO per MIPS 600 BMC Control-M Output Management (Task) MainFrame LAO MSO per task 108 BMC Control-M Output Management WebAccess MainFrame LAO MSO per named user 120 BMC Control-M Workload Automation (Base) MainFrame LPO MSO per enterprise 20,000 BMC Control-M Workload Automation Batch Impact Manager (CPU) MainFrame LAO MSO per CPU - Full Capacity 550 BMC Control-M Workload Automation Batch Impact Manager (MIPS) MainFrame LAO MSO per MIPS 90 BMC Control-M Workload Automation Batch Impact Manager (Task) MainFrame LAO MSO per task 25 BMC Control-M Workload Automation for Advanced File Transfer (CPU) MainFrame LAO MSO per CPU - Full Capacity 550 BMC Control-M Workload Automation for Advanced File Transfer (MIPS) MainFrame LAO MSO per MIPS 90 BMC Control-M Workload Automation for Advanced File Transfer (Task) MainFrame LAO MSO per task 25 BMC Control-M Workload Automation Mainframe Extension Pack (MIPS) MainFrame LAO MSO per MIPS 500 BMC Control-M Workload Automation Mainframe Extension Pack (Task) MainFrame LAO MSO per task 90 BMC Control-M Workload Automation Select (CPU) MainFrame LAO MSO per CPU - Full Capacity 5,500 BMC Control-M Workload Automation Select (MIPS) MainFrame LAO MSO per MIPS 900 BMC Control-M Workload Automation Select (Task) MainFrame LAO MSO per task 250 BMC Control-M Workload Automation Self Service (CPU) MainFrame LAO MSO per CPU - Full Capacity 660 BMC Control-M Workload Automation Self Service (MIPS) MainFrame LAO MSO per MIPS 108 BMC Control-M Workload Automation Self Service (Task) MainFrame LAO MSO per task 30 BMC Control-M Workload Automation Suite (CPU) MainFrame LAO MSO per CPU - Full Capacity 6,930 BMC Control-M Workload Automation Suite (MIPS) MainFrame LAO MSO per MIPS 1,134 BMC Control-M Workload Automation Suite (Task) MainFrame LAO MSO per task 315 Page 10 of 14 NYS Price List Revision Dated May 2, 2011

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