The Business Case For SharePoint Ian Woodgate

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1 The Business Case For SharePoint 2010 Ian Woodgate

2 What I can t do

3 Agenda Quick introduction to SharePoint 2010 How are other organisations using SharePoint? Components of a SharePoint business case Three significant features Search Taxonomic classification Business Intelligence Summary

4 Microsoft SharePoint The Business Collaboration Platformfor the Enterprise and the Web

5 Business Connectivity Services InfoPath Form Services External Lists Workflow SharePoint Designer Visual Studio API Enhancements REST/ATOM/RSS PerformancePoint Services Excel Services Chart Web Part Visio Services Web Analytics SQL Server Integration PowerPivot Microsoft SharePoint Social Relevance Phonetic Search Navigation FAST Integration Enhanced Pipeline Ribbon UI SharePoint Workspace SharePoint Mobile Office Client and Office Web App Integration Standards Support Tagging, Tag Cloud, Ratings Social Bookmarking Blogs and Wikis My Sites Activity Feeds Profiles and Expertise Org Browser Enterprise Content Types Metadata and Navigation Document Sets Multi-stage Disposition Audio and Video Content Types Remote Blob Storage List Enhancements

6 SharePoint Flavours 2007 or 2010? SharePoint Foundation Team collaboration Downloadable addition to Win Server SharePoint Server 2010 Standard/Enterprise Editions Server and CAL licences needed SharePoint Online (cloud based, subscription) Part of Office365

7 Other Organisations Intranet My sites Team collaboration sites Department portals Corporate intranet Extranet Internet Pick and mix functionality Document management Team collaboration Web content management Search Forms and processes Business intelligence Records management Application platform Composites Project Server

8 What Versions are in Use?

9 How is SharePoint Used?

10 How is SharePoint Used?

11 Challenge Factors Project Challenge Factors % of Responses Lack of user input 12.8 Incomplete requirements and specification 12.3 Changing requirements and specification 11.8 Lack of executive support 7.5 Technology incompetence 7.0 Lack of resources 6.4 Unrealistic expectations 5.9 Unclear objectives 5.3 Unrealistic time frames 4.3 New technology 3.7 Other 23.0

12 Risk Factors with SharePoint Politics and conflict Not defining the business case Not measuring success Allowing individual choices to de-rail Wildfire! Not driving user adoption Not addressing compliance/regulatory requirements Not getting it working properly

13 Business Case Components Roadmap Hard ROI Soft ROI Risk Widely used and supported product Rich vendor ecosystem Complexity and planning? Relevant Features What issues am I solving with this tool?

14 Business Case Other Organisations "SharePoint projects are coming in at approximately 50 percent of the overall cost of traditional enterprise content management (ECM) systems, Russell Stalters, BP's head of information and record architecture

15 SharePoint Roadmap Implementation Framework (Provides Guidance) User directory Project management Business intelligence Intranet Change Management

16 Top Features of SharePoint 2010 Taxonomic Classification & Managed Metadata Improved Search Platform for Business Applications (Composites functionality) Integration with external data Easier to use Document and records management Standards compliance Social networking Business intelligence Ease of development Scalability and ease of management

17 Search Enterprise class search solution Search all of your organisation s content Find and connect with people Security trimmed Customise and personalise Standard or FAST Search

18 Taxonomic Classification Define centrally managed, hierarchical, taxonomic classifcations Use consistently across all your SharePoint environment(s) Optionally allow users to maintain their own Integrated with Office (2010) Use to refine search results

19 Taxonomic Classification Demo Office Integration

20 Business Intelligence PerformancePoint and Proclarity Create reports, scorecards, dashboards, interactive charting Supports a wide variety of data sources Still need to get your data in the right format Business intelligence for everyone

21 Summary Quick introduction to SharePoint 2010 How are other organisations using SharePoint? Components of a SharePoint business case Three significant features Search Taxonomic classification Business Intelligence Be clear what business issue you are addressing and how this technology achieves it

22 Adoption Planning Ensure that users get an instant hit on first use! Consider carefully the branding of the system. Users will want to use something which is well branded and correctly marketed to them Find the killer app which will really benefit users, and which is easy to deliver Give your system a name hold a competition? Sell the benefits to users Train users, and make that training repeatable/train the trainers Make sure users are supported Provide a mechanism for new functionality requests Ensure consistency and standards Don t talk technical to end users Communication newsletters, in-person meetings, posters Identify and encourage department champions early on

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