1 A Vendor Must Attend Winter Event! The 3 Pillars of Records & Information Governance: Compliance, Legal, and Operations ARMA Liberty Bell Chapter Annual Seminar February 19, am - 4:30pm ACE Conference Center (Directions) 800 Ridge Pike Lafaye e Hill, PA Exhibitor includes - $ Dedicated space for a single-sized booth or table top display. Exhibit space is separate from, but adjacent to, the seminar classrooms. Choice of exhibit space is given on seminar day on a first-come, first-served basis. 2. One standard banquet table with tablecloth for display. 3. Identification Badges 4. One electrical outlet, if required. 5. Breakfast, Luncheon, and PM Snack for one (1) exhibitor. Additional exhibitors will be charged $75 per person for meal and refreshment complement throughout the day 6. A listing in the Seminar Program as a Chapter Seminar Sponsor. 7. Access to the post-seminar mailing list of attendees, prepared in Excel for merging. (Note: full About Us: The Liberty Bell chapter of ARMA International is located in Philadelphia, PA. The Liberty Bell chapter is a division of the Mid-Atlantic Region of ARMA International. Schedule of Events Registration Four hours of certification maintenance credits are approved from ICRM to all Certified records Managers. Approved for 4 CLE credits.
2 Schedule of Events 8am - 8:30am 8:35am 9am 9am - 9:50am Registration and Continental Breakfast Welcome ARMA Liberty Bell Chapter President Pete Casey, President Liberty Bell Chapter Senior Records Analyst, Comcast Morning Session I Annual Risk Assessment: RIM s Impact Is records and information management part of your annual risk assessment? Internal auditors and compliance officers who conduct annual risk assessments should consider how well business records and information are managed and assess the degree to which gaps and risks to this information exist so that those risks can be mitigated. Day Guest Entrance (Near Fireplace) Fred Pulzello, VP Information Governance Archive Systems, Inc Managing Electronic Records for Human Resources This session will discuss siloed systems holding electronic documents, how paper is still part of the process and needs to be managed to enhance compliance, the need and methods to securely share HR documents, and how to improve governance and security of HR documents. Ridge Amphitheater BJ Johnson, VP of Strategic Relationships Archive Systems, Inc. Anatomy of an Electronic Health Record (EHR) for Non- Medical RIM Even if you don't deal with electronic health records (EHR) on a professional level, you will certainly deal with them on a personal level. The American Reinvestment and Recovery Act (ARRA) guarantees that every American will have some connection to EHRs, either for themselves or someone they know. The recordkeeping context of EHRs is often misunderstood. This presentation explains what an EHR is, what it does, and why you should care. Barren Hill Amphitheater Sofia Empel, CRM, IGP President of InfoCentric Strategies, LLC. 10am - 10:30am Snack Break/Vendor Expo Conference Foyer Four hours of certification maintenance credits are approved from ICRM to all Certified records Managers. Approved for 4 CLE credits.
3 Schedule of Events Contd. 10:35am - 11:25am Morning Session II Enforcing Effective e-discovery Practices After RIM technologies, policies and processes have been implemented, organizations must enforce E-discovery practices to ensure that organizational risk profiles are reduced as much as possible. To reduce risk, records managers must practice what they preach. Topics discussed during this session include the following: E-discovery maturity models, data life-cycle, record classification/categorization, on-line/near-line/offline storage, E- discovery testing, in-source/outsource, and several E-discovery case studies. Steven C. Markey, PMP, CISSP, CIPP, CISM, CISA, STS-EV, CCSK, CompTIA Cloud+ Principal ncontrol, LLC Inside The Records Room Join a session of Inside The Records Room. What happens when the current risk is not assessed? Listen to Ray and Jeff discuss the operational risks associated with avoiding Records Management. Ridge Amphitheater Host: Ray Davis Deciphering the Alphabet Soup: EHRs, EMRs, LHRs, and PHRs Health information management's (HIM) "alphabet soup" can be confusing for the RIM professional, specifically the EHR (electronic health record); EMR (electronic medical record); LHR (legal health record); and PHR (personal health record). This presentation distinguishes between different types of electronic healthcare records and explores their relationships to one another. You'll learn how these e-records are interconnected by a single patient, what information they provide, and why they are complementary. Barren Hill Amphitheater 11:30am - Noon Sofia Empel, CRM, IGP President of InfoCentric Strategies, LLC. Keynote: Jason R. Baron Of Counsel, Information Governance and ediscovery Group, Drinker Biddle & Reath LLP, Washington, D.C. In a world awash in data, it is becoming increasingly important for organizations to develop information governance strategies that actually work. To make that happen, attention needs to be paid to ensuring that all information stakeholders participate in an organization s IG program, including at a minimum three pillars of IG: compliance, legal and operations. The keynote will highlight a few of the most recent initiatives in the IG space applicable to both private and public sector entities. Noon - 1pm Lunch Marquis A 1pm - 1:30pm Networking/Vendor Expo Conference Foyer Four hours of certification maintenance credits are approved from ICRM to all Certified records Managers. Approved for 4 CLE credits.
4 Schedule of Events Contd. 1:35-2:30 Afternoon Sessions III Achieving Compliance Learn how to use the Generally Accepted Recordkeeping Principles to improve you Information Governance policies and practices and save money in the process. Fred Pulzello, VP Information Governance Archive Systems, Inc The Path to Digital for Law Firms Fantasy or Reality An analysis of the practical and ethical dilemmas law firms face when considering the transformation to the digital practice of law. Ridge Amphitheater Mike Fagan, Director of Sales Archive Systems, Inc Defensible Disposition Defensible disposition is part of the legal foundation upon which RIM foundations stand. Once retention schedules are implemented, policy and procedures are developed, and a legal hold process is communicated, what happens next? This session will focus on the operational aspects of a RIM & E-discovery program. Topics discussed will include: metrics, assessments/benchmarks, tabletop testing, ecosystem testing, chain of custody, data life-cycle, and several real world case studies. Barren Hill Amphitheater Steven C. Markey, PMP, CISSP, CIPP, CISM, CISA, STS-EV, CCSK, CompTIA Cloud+ Principal ncontrol, LLC 2:35pm - 3pm Snack Break/Vendor Expo. Conference Foyer 3pm - 4pm Panel Discussion Information Governance the New Records Management or is There More to it? Is information governance the new records management or is there more to it? Physical library services and archiving, while still present, have become relics of a past that younger generations have less and less of a connection to. Digital libraries, hosted solutions, contextual analytics cloud computing and data security concerns are the new normal. In this session, our panel of experts will demystify the concept of information governance and explain what it all means to you. Panelists: Bryn Bowen, CRM, Principal, Greenheart Consulting Partners LLC; Leigh Isaacs, IGP, CIP is the Director Records & Information Governance for Orrick, Herrington & Sutcliffe LLP; Alexander Campbell, M.S., ERMp, Records Manager, Cohen & Gresser, LLP; and Rudy Moliere, Director of Records and Information, Morgan, Lewis & Bockius LLP. 4pm - 4:30pm Vendor Prize Giveaway and Closing Conference Foyer Four hours of certification maintenance credits are approved from ICRM to all Certified records Managers. Approved for 4 CLE credits.
5 Exhibitor Registration Form As an exhibitor of this event, you will receive benefits of free admission for one company representative at the event, ( additional exhibitors $75) standard vendor tables available to display company products/services, opportunity to provide prize giveaways to encourage interaction, name recognition on conference materials, exposure to seminar attendees and attendees of any other functions who may also utilize the common area where sponsor tables will be located, refreshments will be available throughout the day in exhibitor area and opportunity to provide materials for attendees at lunch. We take credit cards! Note: Payments made at the registration desk on the day of the event are limited to cash or check only. All credit card payments must be made online prior to the event, as credit cards can not be accepted at the registration desk. Pre-registration is encouraged at Or you can mail the registration form and check payable to ARMA Liberty Bell Chapter to: Liberty Bell chapter - ARMA Registration Fee: C/O Ray Davis Treasurer Exhibitor: $ Delaware Avenue Walk-n: Exhibitor $ 675 Palmyra, NJ Additional Exhibitors $ 75 Exhibitor Registration Form ARMA Liberty Bell Chapter - Annual Seminar 2014 Name Address Circle Method of Payment: Visa, MasterCard, American Express, Cash, or Check Card Number Exp. Date Signature Organization Telephone Vendor Exhibitor: $ 575 Walk-n: Exhibitor $ 675 Additional Exhibitors $75 Subtotal: Total:
6 Keynote Speaker: Jason R. Baron is a member of Drinker Biddle s Information Governance and ediscovery practice. An internationally recognized speaker and author on the preservation of electronic documents, Jason previously served as Director of Litigation for the U.S. National Archives and Records Administration and as trial lawyer and senior counsel at the Department of Justice. In those roles, Jason helped drive the government s adoption of electronic recordkeeping practices and defended the government s interests in complex federal court litigation. As NARA s Director of Litigation, Jason led NARA s efforts to provide responsive White House and other records in the massive U.S. v. Philip Morris RICO lawsuit, and assisted in the defense of lawsuits filed against the Archivist of the United States under the Freedom of Information Act, the Federal Records Act, and the Presidential Records Act in a wide variety of high-profile cases. As a trial lawyer and senior counsel for the DOJ, he appeared as counsel of record in landmark cases involving the preservation of White House , statistical adjustment of the U.S. census, and early attempts to regulate the Internet. Thought Leadership. Jason was a founding co-coordinator of the National Institute of Standards and Technology TREC Legal Track, a multi-year international information retrieval project devoted to evaluating search issues in a legal context, and served as track coordinator for the first four years of the track ( ). He also founded the international DESI (Discovery of Electronically Stored Information) workshop series, bringing together lawyers and academics to discuss cutting-edge issues in e- discovery. Since 2007, past DESI workshops have been held in Palo Alto, London, Barcelona, Pittsburgh and Rome, with a related workshop held in Beijing. He is an active member of The Sedona Conference, having served as a Co-Chair of the WG1 Steering Committee and as a member of the Steering Committee from 2008 to He has also served as Editor-in-Chief of The Sedona Conference Best Practices Commentary on the Use of Search and Information Retrieval Methods in E-Discovery (2007), as Co-Editor-in-Chief of The Sedona Conference Commentary on Achieving Quality in the E-Discovery Process (2009), as Editor-in-Chief of The Sedona Conference Commentary on Finding the Hidden ROI in Information Assets (2011), and Drafting Team editor on The Sedona Conference Commentary on Information Governance (2013). Over the past decade, Jason has given presentations on preservation and access issues involving electronic records in over 300 forums, including both throughout the U.S. and Canada, and as an international keynote or invited speaker at conferences held in Australia, Belgium, the Czech Republic, Germany, Italy, The Netherlands, Switzerland, and the United Kingdom. In March 2007, Jason served as a co-panelist with Associate Justice Stephen Breyer at an e-discovery forum held at Georgetown Law School. In 2010, he was an invited speaker at the Duke Law School Conference on Civil Litigation Reform. He has chaired e-discovery conferences, workshops, and all-day CLE forums; moderated mini-sedona sessions at annual meetings of ARMA International (where he has served as an Outside Director on the Board of Directors) and the Society of American Archivists; moderated panel sessions at the Georgetown Advanced E-Discovery Institute conferences and co-chaired Georgetown s inaugural e-discovery conference for government practitioners; and has guest lectured at a number of law schools. He has given dozens of targeted briefings to federal audiences, including government lawyers, IT staff and records managers, on the subject of electronic recordkeeping under U.S. records laws. Awards and Recognition. In 2011, Jason received the prestigious Emmett Leahy Award, bestowed by an international committee for outstanding contributions to the records and information management profession. More recently, he was recognized bythe American Lawyer as one of ediscovery s trailblazers in its Top 50 Innovators section. During his career in public service, Jason has received numerous additional awards and commendations for excellence, including from the Justice Department, the Archivist of the United States, the National Security Council, the Department of Health and Human Services, and the Social Security Administration. He was named a recipient of the 2008 Fed 100 Award, sponsored by Federal Computer Week, for his e-discovery related advocacy. He was honored as the 2012 recipient of the DC Alumni Public Service Award by his law school alma mater. In General. Jason earned his J.D. from the Boston University School of Law, where he was a member of the law school s National Moot Court Team, and his B.A., magna cum laude, with honors, from Wesleyan University. He is currently an adjunct faculty member at the University of Maryland s College of Information Studies, where he has co-taught the first e-discovery course in the United States for graduate students in information studies. Previously, he was a Visiting Scholar at the University of British Columbia, where he taught a course on cyberspace law, and has also taught a summer course at the University of Albany. He participated in the drafting of reports for InterPARES, an international research project in archival science on the subject of the long-term preservation of electronic records.
7 Session Speakers BJ Johnson is the Vice President of Strategic Relationships at Archive Systems. BJ has been with Archive Systems for 13 years, working in areas that include customer care, training & education, document conversion and record center operations. During that time he has worked with many clients to implement solutions to increase efficiency and improve compliance while reducing costs. He is a board member for the ARMA Northern New Jersey Chapter and a frequent presenter at industry webinars and seminars. Fred A. Pulzello, MBA, CRM, has 20 years of experience in records and information management (RIM). Fred is co-creator of, and chaired the task force that developed, the Generally Accepted Recordkeeping Principles and is past Treasurer of ARMA International. Fred is Vice President of Information Governance and leads the Strategic Consulting Services division for Archive Systems, Inc. He is responsible for assessing organizational information governance needs, business process analysis and design, and designing and implementing policies, procedures and systems needed to ensure compliant recordkeeping and information governance. He is an experienced senior executive RIM and technology consultant and has had leadership positions as the Executive Director and global corporate information manager for Morgan Stanley Inc. and Assistant Vice President of the corporate records management group for Merrill Lynch & Co. He earned a master s degree in business administration from Seton Hall University and a bachelor s degree in computer information systems from Manhattan College. He is a frequent speaker and presenter at IQPC, ARMA, MER, AIIM, and LegalTech conferences. Sofia Empel, CRM, IGP is President of InfoCentric Strategies, LLC. Sofia is a consultant specializing in information governance and is currently a PhD candidate writing her dissertation on a healthcare-related topic. She frequently teaches, speaks and writes on information governance and RIM related topics. Steve Markey is the principal of ncontrol, a consulting firm based in Philadelphia, Pennsylvania, USA. He is also an adjunct professor, a published author, and a principal speaker at a number of global conferences. Markey holds multiple certifications and degrees, and has more than 14 years of experience in the technology sector. He frequently presents on information security, information privacy, cloud computing, project management, e-discovery, and information governance. Michael Fagan has been the Regional Sales Director for Archive Systems, Inc. since December of Prior to that role, he worked as an attorney in the Philadelphia area both in private practice and as in-house counsel for NFI Industries, Inc. For more than twenty years, he was a consumer of records management services in his various roles as a practicing attorney.
8 Panelists Leigh Isaacs, IGP, CIP is the Director Records & Information Governance for Orrick, Herrington & Sutcliffe LLP. She has over 25 years of combined legal and information management experience. Leigh's expertise includes deployment of enterprise programs, development of information management programs, on and off-site storage considerations including outsourcing, process improvements, evaluation and implementation of technology solutions and the disposition of information for dissolved entities. An active member of ILTA, Leigh currently serves as the Information Governance Peer Group Vice President. She is also a Steering Committee member for the Law Firm Information Governance Symposium and is a Trustee for the AR- MA International Education Foundation. She is a published author and speaker on issues relating to information governance. Leigh can be reached at or Bryn Bowen, CRM, Principal, Greenheart Consulting Partners LLC. Bryn Bowen is the Principal Consultant at Greenheart Consulting Partners LLC, based in New York City. Greenheart Consulting provides strategic Information Governance ( IG ) and operational Records and Information Management services across all verticals, with a focus on big data analytics to create an enterprise IG framework to reduce risk and promote business growth. The firm also provides counseling on retention and defensible disposition, electronic information management as well as new business intake, conflicts and general risk and compliance counseling to the legal and financial services industries. Bryn was formerly Director of Records Information Management at Greenberg Traurig LLP, a 1750 lawyer and 35 office law firm, where he established a global information governance and records management program and reengineered the NBI Conflicts program. Bryn can be reached at: LinkedIn at and on Twitter Rudy Moliere is the Director of Records & Information at Morgan Lewis & Bockius LLP. With more than 25 years of experience, he s assisted laws firms develop leading practices and policies on information management. Before joining Morgan Lewis, he s helped firms such as White & Case, Paul Weiss and Kelley Drye and Warren develop retention policies and implement innovative technology to manage retention and disposition of Firm and client records. He is the former VP of the Records Management Peer group of ILTA (International Legal Technology Association) and a frequent speaker at Records and Information Management seminars and conferences and is a steering committee member for the Law Firm Information Governance symposium. Rudy can be reached at or Alexander Campbell, M.S., ERMp, Records Manager, Cohen & Gresser, LLP Alexander Campbell is the Records Manager at the law firm of Cohen & Gresser, LLP in New York City. Cohen & Gresser is a midsize law firm with offices in New York and Seoul. He holds a Masters of Science degree in Information and Knowledge Strategy from Columbia University and a Bachelors of Arts degree in Organizational Leadership from Fordham University. Mr. Campbell is an active ARMA member and holds an Electronic Records Management Practitioner certificate from AIIM. When he is not laser focused on Records Management process improvement, he enjoys spending time with his wife and daughter as well as golfing and skiing. He can be reached by at and followed on
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