Powerful Solutions. Experienced Guidance. Innovative Products. Unequaled Service.

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1 Powerful Solutions Experienced Guidance. Innovative Products. Unequaled Service.

2 Experience, innovation and exceptional service. Direct Energy Business is your partner for powerful energy management solutions. Today, every business feels the impact of the increasingly dynamic energy market. With the right approach to energy management, your company can gain a competitive edge. You have options for selecting your natural gas or electricity supplier, but choosing a service based on comparison price alone can lock you into a contract that could ultimately undermine your profitability. Direct Energy Business can help. With more than 20 years of industry experience, we re dedicated to providing your business with powerful solutions for managing your energy costs. Serving businesses in the U.S. and Canada with electricity and natural gas supply.

3 Our experience is your energy management advantage We begin by getting to know your business goals and energy management challenges. We can introduce you to energy strategies that capitalize on the market s competitive pricing and support your business objectives. We apply our experience to developing innovative products that are designed to help you bring the cost control opportunities of the deregulated energy market directly to your bottom line. Solutions built on outstanding service. We demonstrate our commitment to our customers with services that streamline your procurement process. From your initial conversations with a Direct Energy Business representative through your contract signing and monthly billing cycle, you can count on straightforward guidance, open dialogue and a dedication to simplifying your energy management. A reliable partner in the energy marketplace. Direct Energy Business is licensed to serve customers in 14 states, the District of Columbia and five Canadian provinces. We ve earned our position as one of North America s leading commercial retail energy suppliers by delivering on our commitment to helping businesses benefit from energy choice. Direct Energy Business is a Direct Energy company, wholly owned by Centrica plc (LSE: CNA), a global Fortune 500 * company. * The Fortune Global 500 was published in July 2007.

4 National Accounts Your partner for innovative energy strategies and efficient account service Direct Energy Business is the industry leader in serving National Accounts. North America s most widely recognized brands and Fortune 500 companies have turned to us for guidance in making procurement solutions that support their business performance. As your energy management partner, we combine competitive pricing and comprehensive service to enhance your energy management capabilities. Straightforward, experienced support from our in-house seasoned professionals in operations, wholesale markets and regulatory policy Innovative products to manage supply and operating costs across your entire footprint A single point of contact to answer your questions and streamline your account management activities Meaningful market and regulatory information to aid you in making your purchasing decisions, to help you plan your energy requirements and synchronize your energy strategy with your financial and operational plans Insightful reports on your procurement strategy s position and performance

5 Government and Institutions Solutions for reliable energy supply and experienced decision support For public sector and non-profit organizations, costeffective facility management is critical to delivering on your mission. Direct Energy Business is experienced in helping government agencies, school districts, colleges and universities, healthcare and research institutions, and other not-for-profits gain greater control of their energy costs. Working together, we can recommend and implement an energy strategy that supports your organizational goals and budget management practices. Highly experienced in public and non-profit sector procurement process requirements, including public school districts Competitive rates and transparent price structures to streamline your recordkeeping and reporting Aggregation pools to combine the energy purchasing power of communities, trade organization members or multi-facility organizations Guidance on energy efficiency strategies, from facility audits to demand response programs Strategies for supporting sustainability and environmental responsibility programs

6 Large and Multi-site Enterprises Combining experience with innovation for solutions that maximize the value of your energy spend A trusted partner and reliable supplier to high-volume commercial and industrial enterprises, Direct Energy Business is also the industry leader in serving National Accounts customers. As your energy management partner, we offer a combination of innovative products, customized risk management strategies and unequaled service to optimize your energy procurement strategy. Our energy management solutions offer: Partnership with a Portfolio Strategist, your personal monitor and advocate in the energy marketplace Comprehensive analysis of your business objectives, including usage profile, budget and risk tolerance Flexible, diversified purchases with built-in risk management Direct access to the wholesale market Customized business intelligence, including pricing, market outlook and regulatory activity reports that affect your energy purchases Transparent pricing for buying decisions with the assurance of no hidden costs Guidance on procurement options for environmental or corporate sustainability programs

7 Mid-size Commercial and Industrial Businesses Cost control solutions that support your business objectives Direct Energy Business is committed to helping our commercial and industrial customers make cost-effective energy management decisions. By focusing first on your energy requirements and budget objectives, we can offer recommendations for an energy strategy that supports your goals for profitability and business performance. We follow through on our commitment with outstanding customer service that s designed to streamline your procurement process. Experience serving customers across many segments, including Commercial Real Estate, Healthcare, Hospitality, Industrials, Restaurants and Retail Experienced professionals who understand your goals and work with you to customize an energy strategy that fits your business objectives Access to a variety of energy management solutions including fixed and index priced (market-based) electricity and natural gas products and our industry-leading PowerPortfolio product

8 Small Business Straightforward solutions for energy cost control Discover the benefits of choosing an energy provider committed to your goals. We offer small businesses clear-cut solutions for managing your energy budget. With Direct Energy Business, you ll gain the advantage of: Experienced energy professionals who can provide insightful recommendations on when and how to choose an energy service contract that works for your business Streamlined processes for rate quotes and contract management Simplified reporting and billing supported by exceptional customer service

9 Connect with us for your energy management solutions Direct Energy Business is here to help you plan an energy strategy that supports your business goals.

10 Two Gateway Center Pittsburgh, PA Copyright 2008 Direct Energy Business. All rights reserved. PowerPortfolio is a registered trademark of Direct Energy Business. Direct Energy and the Energy Bolt Design are either registered trademarks or trademarks of Direct Energy Marketing Limited in the United States and/or Canada used under license. District of Columbia License No. EA Maryland License Nos. IR-437; IR-719; IR-791. Texas PUCT Cert. No This sheet is printed on Cougar Bright White, part of the Domtar EarthChoice family, a full line of socially and environmentally responsible papers. This paper contains fiber from well-managed, independently certified forests. DEB (08)

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