How to pick ediscovery software

Size: px
Start display at page:

Download "How to pick ediscovery software"

Transcription

1 How to pick ediscovery software

2 How to pick ediscovery software Here, from most important to least, are the factors you should consider in picking ediscovery software: 1 SPEED The most important feature of ediscovery software is speed. Search, rendering documents, and navigating through results and documents should all be as fast as possible. In Disco, for example, searches take about 1/3 of a second and rendering and navigating take about 1/10 of a second. Speed is enough to seriously reduce the landscape of software options. The single biggest frustration you will experience is slowness Why is speed so important? The single biggest frustration you will experience is slowness. It makes the software a pain to use and the review intolerable. Some people try to quantify the cost of slowness in the lawyer time that is wasted waiting for searches to run or documents to load. The real harm is more insidious: because slowness makes the user experience awful, lawyers stop doing document review, or even searching for critical documents in the database, as soon as they are senior enough to assign these tasks to someone else. Fast software means better lawyers will get their hands dirty in the evidence. How do you test speed? This is actually harder than it sounds. Most vendors do not have an online demo. When they do a demo for you, most vendors do it on a limited subset of the Enron database sometimes as small as 50 documents, or 500. The speed you see on a miniature database is nothing like the speed you will see on 500,000 documents (the full Enron database) or 5,000,000 documents (a typical commercial case). Also, most vendors will show you a demo running locally on their machine; this may be nothing like the speeds you get on actual databases running remotely on the vendor s servers. PAGE 2

3 Always ask to test software on the full Enron database on the servers you would have access to as a customer. If a vendor won t do this, run away. I cannot emphasize enough how important speed is: if software fails the speed test, it doesn t matter what other features it has or lacks; no one will get that far before coming to hate using it. You would not do badly if (among the leading products) you selected solely based on speed. 2 COST Cost has two components: predictability and the total amount. On predictability, you should demand a cost structure that lets you know, at the outset, or at least as soon as you know how much data is involved, how much your ediscovery software bill will be. Flat, all-inclusive pergigabyte pricing is an example of the kind of pricing you want. A flat, all-inclusive per-gigabyte pricing is an example of the kind of pricing you want What do you often see instead? It is not unusual to see multipage price sheets with separate prices for each processing option, separate prices for different kinds of hosting, and separate prices for various stamping and production options. Pricing like this means you have no real idea what you will wind up paying and means that in-house counsel at the client cannot budget accurately. Many separate pricing line items often means that the vendor (or the underlying technology company, if your vendor is a channel partner) doesn t actually own the technology at issue. For example, many people license their document viewer from Oracle or their near-duplicate technology from Equivio, and have to pay license fees each time they use this licensed software. The line item is how they cover these costs. An ediscovery product that is really just a bunch of licensed software glued together will never work as smoothly as an integrated solution built from the ground up. PAGE 3

4 On the total amount, avoid being gouged. As a general baseline, you should try to never pay more than $250 / GB for processing, $25 / GB / month for hosting, and $100 / GB for production. Even these prices can often be beat, for example by almost all Disco s channel partners. If you are paying north of these amounts, or if the prices you pay aren t all inclusive, you really need to shop. One way to think about prices is to consider a vendor s costs. Anything that a machine does should be close to free. While the software that unpacks container files like PSTs, assembles s and attachments into families, assembles families into conversations, does OCR, detects duplicates and related documents, images and endorses documents, and the like is not trivial to develop, once it is developed it costs essentially nothing to run. By contrast, when you store more data, the vendor s costs do increase, because the vendor has to pay for more storage space. If you see yourself paying a premium for things that you know software is doing automatically, you should be skeptical: either it isn t automatic, and the vendor s technology isn t up to snuff; or the vendor is trying to rip you off 3 FEATURES Features are where many people get into trouble. Think to yourself about what features you really use in a review and make sure that those features are implemented as elegantly as possible. Quality over quantity should be your motto What are those features? For 90% of cases, what you want to focus on is processing, search, sort, review, tagging, mass tagging, privilege log, stamping, and production. If you have these features, you have everything you need and everything you will actually use. Other features are clutter. (Trust me, you will never use the web of .) What does it mean for those features to be implemented elegantly? Processing should just work and should be automatic; when files can t be processed (for example, because passwords haven t been provided), you should get a simple report identifying the files that need further action. All search options should be readily available on a single screen (Disco uses a single, simple search box) in a way users understand without training (Disco uses Westlaw- and Lexis-style search syntax that all lawyers already know). PAGE 4

5 Reviewing and tagging should be powered by keyboard shortcuts that let reviewers move through documents as quickly as possible. Stamping and production should be run by the user through an interface that provides sensible defaults (e.g., about output formats), described in plain English. And, above all, this must all be fast. Make sure that your product satisfies these first two requirements before going on to consider additional features. When you do look at other features, think carefully about whether you will really use them, or whether they just make the product harder to use. Detailed user analytics are a good example of an add-on feature that may be useful in particular cases: if you have a large number of reviewers you don t know well (contract attorneys), you may benefit from software that tells you exactly what they tagged each hour or each day, how often their tags were overturned by more senior reviewers, how long they spent in the system, and the like. In general, though, quality over quantity should be your motto when it comes to features. 4 SUPPORT The less you need it, the better. (Support is different from training; training should be readily available and done at the vendor s cost.) End-to-end managed services solution What you want to hear from your vendor is not that there is a large support team available to field calls 24/7, it s that customers never seem to need that kind of support. Put another way, the best kind of support is a product that just works, and that lets you do everything you need to do (including, for example, production) on your own. If you are dealing with a good product and you nonetheless have a real problem, the most important thing is not how quickly you can get to a line support person it is how quickly you can get the real problem fixed. This means you want support people who can escalate issues to engineering and an engineering team that can and will make software changes to address your problem. To get this, you need to deal with a genuine technology company (no one can fix bugs in a viewer licensed from Oracle) building on a platform that allows for rapid updates (web-based technology where the server code can be updated without you having to do anything). Ask for stories about how your candidate vendors have fixed code problems for other users in the past. PAGE 5

6 Finally, you want to make sure that line support ( how do I run this kind of search? ) is easy to get when users do need it. Ideally, it should be available through a chat box in the software so that the user doesn t have to find a phone number or interrupt her work flow in order to ask a question. If you know that your users are support heavy, you should also consider buying through a channel partner who specializes in providing a robust support organization; this can be an important area in which channel partners add value. 5 MATURITY Litigation exposes bugs and design flaws. There is no substitute for using software that has been battle tested, preferably by others, and that is in active development in response to feedback from the battlefield. Of course, the more established the company you deal with, the harder it will be to get changes or customizations done for your particular project; old software ossifies. You want a product that is modern and changing, but that is in wide enough use to give you confidence that others have encountered and resolved any big problems already. 6 ECOSYSTEM You will be doing more than just processing, review, and production; you may well need help with collection and forensics, paper production, and trial graphics, for example, or you may need project managers or actual reviewers to assist in the actual document review. A healthy ecosystem is a good sign This is where a technology company s channel partners really shine: a great channel partner makes money not just by marking up software (adding value purely through sales), but by bundling that software with the other products and services that you as a litigator need and by putting its name and credibility behind the bundle as a whole. A healthy ecosystem of resellers and compatible complementary products is a good sign. PAGE 6

7 7 DEFENSIBILITY Can your vendor explain how its technology works? Does the software log the decisions that you and your team make in the course of the document review? The answers to these questions have to be yes before you are in a position to defend the results of a review to a skeptical opposing party or to the Court. (I include this item because it is important; I rank it low because it is actually much less important than it is often made out to be. Discovery battles over technology are the exception, not the rule.) 8 INTEROPERABILITY You should never use software with proprietary formats. You should always be able to get data into the software that comes in industry-standard formats (EDRM or OPT load files, for example), and you should always be able to get your data out whenever you want to and in a format that other software (your own, or the software of parties to whom you are producing documents) can operate on. We believe Disco scores well on each of these eight factors; they are what guided Disco s design. Together they paint a picture of ideal discovery software that lets lawyers get their work done quickly, that anticipates what they want and gives them what they need as simply and as elegantly as possible; software that helps lawyers find evidence faster.in customers trust. PAGE 7

8 ABOUT DISCO CS Disco Inc. makes the best legal technology in the world. Since the introduction of its ediscovery solution in 2013, Disco has become the first choice for innovative legal technology at more than 300 law firms, enterprises, and government units, including 40 of the AmLaw 200. Disco s ediscovery solution lets lawyers find evidence as much as 10x faster, even at multi-tb scale, and without relying on third party technology or services. Visit our website at and take a self-guided tour. MAIN (713) WEB CS Disco 4400 Post Oak Pkwy Suite 2700 Houston, TX Copyright 2014 CS Disco Inc.

Disco reinvents ediscovery for lawyers. Introducing ediscovery software every lawyer can love.

Disco reinvents ediscovery for lawyers. Introducing ediscovery software every lawyer can love. Disco reinvents ediscovery for lawyers Introducing ediscovery software every lawyer can love. We are lawyers who have made ediscovery technology work for us not the other way around. By now it s a familiar

More information

The Speed of ediscovery: How Disco leaves Relativity in the Dust

The Speed of ediscovery: How Disco leaves Relativity in the Dust SEVENTH SAMURAI WHITEPAPER BY Michael Simon, ediscovery expert consultant The Speed of ediscovery: How Disco leaves Relativity in the Dust SEVENTH SAMURAI ediscovery Expert Consulting 2 The Speed of ediscovery:

More information

CASE STUDY: Top 5 Communications Company Evaluates Leading ediscovery Solutions

CASE STUDY: Top 5 Communications Company Evaluates Leading ediscovery Solutions AccessData Group CASE STUDY: Top 5 Communications Company Evaluates Leading ediscovery Solutions White Paper "#$%&'()'*+&*+, Overview... 1 Top 5 Communications Company: Background and Its ediscovery Requirements...

More information

ediscovery Software Buyer s Guide FOR SMALL LAW FIRMS

ediscovery Software Buyer s Guide FOR SMALL LAW FIRMS ediscovery Software Buyer s Guide FOR SMALL LAW FIRMS NE X TPOINT.C O M @NE X TPOINT Aided by the sensible use of technology, small firms should no longer be averse to taking on big cases or processing

More information

ediscovery Policies: Planned Protection Saves More than Money Anticipating and Mitigating the Costs of Litigation

ediscovery Policies: Planned Protection Saves More than Money Anticipating and Mitigating the Costs of Litigation Brought to you by: ediscovery Policies: Planned Protection Saves More than Money Anticipating and Mitigating the Costs of Litigation Introduction: Rising costs of litigation The chance of your organization

More information

What Am I Looking At? Andy Kass

What Am I Looking At? Andy Kass Concordance Tip Sheet August 2013 What Am I Looking At? Andy Kass Discovery is the process of requesting, producing and gleaning documents to substantiate assertions of fact in a case. Review is a deep,

More information

TWENTY-FIVE TIPS FOR EMPLOYEE TRAINING AND SUPERVISION (INCLUDING AVOIDANCE OF UNAUTHORIZED PRACTICE OF LAW)

TWENTY-FIVE TIPS FOR EMPLOYEE TRAINING AND SUPERVISION (INCLUDING AVOIDANCE OF UNAUTHORIZED PRACTICE OF LAW) TWENTY-FIVE TIPS FOR EMPLOYEE TRAINING AND SUPERVISION (INCLUDING AVOIDANCE OF UNAUTHORIZED PRACTICE OF LAW) BY DIANE M. ELLIS FORMER DIRECTOR LAW OFFICE MANAGEMENT ASSISTANCE PROGRAM STATE BAR OF ARIZONA

More information

Kickass Offline Profits Imran Naseem http://www.imrannaseem.com

Kickass Offline Profits Imran Naseem http://www.imrannaseem.com Kickass Offline Profits Imran Naseem http://www.imrannaseem.com Let s get right into with this report. Everyone knows that there is a TON of money to be made in the offline niche. I am also going to assume

More information

SELLING SHAREPOINT ENGAGEMENTS IN THE CLOUD ERA A GUIDE FOR MICROSOFT SI PARTNERS

SELLING SHAREPOINT ENGAGEMENTS IN THE CLOUD ERA A GUIDE FOR MICROSOFT SI PARTNERS SELLING SHAREPOINT ENGAGEMENTS IN THE CLOUD ERA A GUIDE FOR MICROSOFT SI PARTNERS Sponsored by Microsoft Corporation 1/ Selling SharePoint Online 2/ Selling SharePoint Farms on Windows Azure 3/ Selling

More information

The Changing Legal Industry

The Changing Legal Industry The Changing Legal Industry Hiring an E-Discovery Expert Can Make Sense AND Save Money Managed E-Discovery If you aren t an expert in e-discovery that s okay In a recent e-discovery ruling Delta airlines

More information

AccessData Corporation. No More Load Files. Integrating AD ediscovery and Summation to Eliminate Moving Data Between Litigation Support Products

AccessData Corporation. No More Load Files. Integrating AD ediscovery and Summation to Eliminate Moving Data Between Litigation Support Products AccessData Corporation No More Load Files Integrating ediscovery and Summation to Eliminate Moving Data Between Litigation Support Products White Paper August 2010 TABLE OF CONTENTS Introduction... 1 The

More information

LexisNexis Concordance Evolution Amazing speed plus LAW PreDiscovery and LexisNexis Near Dupe integration

LexisNexis Concordance Evolution Amazing speed plus LAW PreDiscovery and LexisNexis Near Dupe integration LexisNexis Concordance Evolution Amazing speed plus LAW PreDiscovery and LexisNexis Near Dupe integration LexisNexis is committed to developing new and better Concordance Evolution capabilities. All based

More information

The Disconnect Between Legal and IT Teams

The Disconnect Between Legal and IT Teams WHEPAPER The Disconnect Between and Teams Examples of what each side doesn t know #2 in a series of 4 whitepapers. Circulate this document to,, and company management. It can be used to start a dialog,

More information

Amazing speed and easy to use designed for large-scale, complex litigation cases

Amazing speed and easy to use designed for large-scale, complex litigation cases Amazing speed and easy to use designed for large-scale, complex litigation cases LexisNexis is committed to developing new and better Concordance Evolution capabilities. All based on feedback from customers

More information

Questions to Ask Before Hiring Your Law Firm Web Designer

Questions to Ask Before Hiring Your Law Firm Web Designer Questions to Ask Before Hiring Your Law Firm Web Designer Don t get screwed by your web designer by: a) getting locked into a long contract for a site that you were promised would deliver traffic but does

More information

IMPROVING CUSTOMER SUPPORT THROUGH UNIFIED OMNICHANNEL CUSTOMER SELF-SERVICE

IMPROVING CUSTOMER SUPPORT THROUGH UNIFIED OMNICHANNEL CUSTOMER SELF-SERVICE IMPROVING CUSTOMER SUPPORT THROUGH UNIFIED OMNICHANNEL CUSTOMER WHAT IS UNIFIED OMNICHANNEL CUSTOMER? OUR STORY As veterans of the software and customer service industries, we shared the same pains as

More information

Top 5 Mistakes Made with Inventory Management for Online Stores

Top 5 Mistakes Made with Inventory Management for Online Stores Top 5 Mistakes Made with Inventory Management for Online Stores For any product you sell, you have an inventory. And whether that inventory fills dozens of warehouses across the country, or is simply stacked

More information

E-Discovery Tip Sheet

E-Discovery Tip Sheet E-Discovery Tip Sheet A Painful Discovery Toward the end of last year, I populated the Tip Sheet with a series on collections (see ediscovery Tip Sheet: Taking Up Collections Part 1, Part 2, Part 3, Part

More information

Is Cloud Computing Inevitable for Lawyers?

Is Cloud Computing Inevitable for Lawyers? Is Cloud Computing Inevitable for Lawyers? by Sharon D. Nelson and John W. Simek 2015 Sensei Enterprises, Inc. Not a single day goes by when you don t hear something about cloud computing. It could be

More information

Big Data Big Deal? Salford Systems www.salford-systems.com

Big Data Big Deal? Salford Systems www.salford-systems.com Big Data Big Deal? Salford Systems www.salford-systems.com 2015 Copyright Salford Systems 2010-2015 Big Data Is The New In Thing Google trends as of September 24, 2015 Difficult to read trade press without

More information

How to Choose a CRM System.

How to Choose a CRM System. How to Choose a CRM System. Contents How to Choose a CRM System... 3 Understanding CRM... 4 Getting Started... 5 Understanding the Core Components of CRM... 6 Involve the Right People... 7 Select a System

More information

Guided Selling 101. What Matters Most and What to Ask

Guided Selling 101. What Matters Most and What to Ask Guided Selling 101 What Matters Most and What to Ask 2 What is Guided Selling? Think of Guided Selling as a GPS for the sales person, dynamically providing them the support and guidance they need to reach

More information

Viewpoint ediscovery Services

Viewpoint ediscovery Services Xerox Legal Services Viewpoint ediscovery Platform Technical Brief Viewpoint ediscovery Services Viewpoint by Xerox delivers a flexible approach to ediscovery designed to help you manage your litigation,

More information

Seven Things You Must Know Before Hiring a DUI Attorney

Seven Things You Must Know Before Hiring a DUI Attorney Seven Things You Must Know Before Hiring a DUI Attorney Seven Things to Know Before Hiring a DUI Attorney Copyright 2014 SmartWeb Online 1 Introduction Some people don t quite understand the severity of

More information

What Do You Do? Developing Your Client-Focused Marketing Messages. by Sara Holtz, ClientFocus

What Do You Do? Developing Your Client-Focused Marketing Messages. by Sara Holtz, ClientFocus What Do You Do? Developing Your Client-Focused Marketing Messages by Sara Holtz, ClientFocus Imagine you are at a Chamber of Commerce networking event. A man whose name tag identifies him as the President

More information

Social Media Monitoring in Fifteen Minutes

Social Media Monitoring in Fifteen Minutes Social Media Monitoring in Fifteen Minutes By Murray Newlands Murray Newlands 1 Table of Contents Social Media monitoring Guides your Business Introduction: Social Media Monitoring How Social Media monitoring

More information

Reuniting Scattered Documents For More Efficient Review: An Evidence Exchange Case Study

Reuniting Scattered Documents For More Efficient Review: An Evidence Exchange Case Study Reuniting Scattered Documents For More Efficient Review: An Evidence Exchange Case Study Common problems aren t necessarily easy to solve. One of the oldest, most basic and still pervasive problems when

More information

How Cisco IT Uses SAN to Automate the Legal Discovery Process

How Cisco IT Uses SAN to Automate the Legal Discovery Process How Cisco IT Uses SAN to Automate the Legal Discovery Process Cisco dramatically reduces the cost of legal discovery through better data management. Cisco IT Case Study / Storage Networking / : This case

More information

Save Valuable Time With

Save Valuable Time With Save Valuable Time With Call Answering Service Do constant telephone calls prevent you focusing on your business? The single biggest thing that prevents many smaller businesses getting to grips with growth

More information

The Lucky 13. of International Conference Calling. 13 Critical Capabilities Your International Conferencing Provider Should Offer

The Lucky 13. of International Conference Calling. 13 Critical Capabilities Your International Conferencing Provider Should Offer of International Conference Calling Critical Capabilities Your International Conferencing Provider Should Offer of International Conference Calling International Calling: Growing Need For Better Service

More information

for Insurance Claims Professionals

for Insurance Claims Professionals A Practical Guide to Understanding ediscovery for Insurance Claims Professionals ediscovery Defined and its Relationship to an Insurance Claim Simply put, ediscovery (or Electronic Discovery) refers to

More information

Creating Timelines for Litigation Presentations:

Creating Timelines for Litigation Presentations: ATTORNEY SUPPORT Creating Timelines for Litigation Presentations: By Timothy A. Piganelli Attorney teams frequently require assistance creating chronologies of events based on either facts or documents.

More information

APPENDIX B TO REQUEST FOR PROPOSALS

APPENDIX B TO REQUEST FOR PROPOSALS Overview and Instructions APPENDIX B The service provider s responsibilities will include the following: (A) Processing of ESI produced to CTAG in a variety of file formats; (B) Hosting ESI produced to

More information

PICTERA. What Is Intell1gent One? Created by the clients, for the clients SOLUTIONS

PICTERA. What Is Intell1gent One? Created by the clients, for the clients SOLUTIONS PICTERA SOLUTIONS An What Is Intell1gent One? Created by the clients, for the clients This white paper discusses: Understanding How Intell1gent One Saves Time and Money Using Intell1gent One to Save Money

More information

Best Practices in Electronic Record Retention

Best Practices in Electronic Record Retention I. Some Key Considerations In Whether To Engage An E-Discovery Vendor (Or Vendors) A. It is difficult to decide whether to retain a vendor if you don t know what your organization can do and at what cost.

More information

Architecture Artifacts Vs Application Development Artifacts

Architecture Artifacts Vs Application Development Artifacts Architecture Artifacts Vs Application Development Artifacts By John A. Zachman Copyright 2000 Zachman International All of a sudden, I have been encountering a lot of confusion between Enterprise Architecture

More information

HOW TO BECOME AN ESI HERO

HOW TO BECOME AN ESI HERO HOW TO BECOME AN ESI HERO taking the mystery out of ediscovery www.fxhnd.com info@fxhnd.com Electronically Stored Information Boo! But why do I have to learn about all this technology? It s how we communicate

More information

E-Discovery Basics For the RIM Professional. Learning Objectives 5/18/2015. What is Electronic Discovery?

E-Discovery Basics For the RIM Professional. Learning Objectives 5/18/2015. What is Electronic Discovery? E-Discovery Basics For the RIM Professional By: Andy Sokol, CEDS, CSDS Adding A New Service Offering For Your Legal & Corporate Clients Learning Objectives What is Electronic Discovery? How Does E-Discovery

More information

Enhancing Document Review Efficiency with OmniX

Enhancing Document Review Efficiency with OmniX Xerox Litigation Services OmniX Platform Review Technical Brief Enhancing Document Review Efficiency with OmniX Xerox Litigation Services delivers a flexible suite of end-to-end technology-driven services,

More information

How to Choose a CRM System

How to Choose a CRM System When it comes to Customer Relationship Management (CRM) it s important to understand all the benefits of an integrated system before beginning your selection process. That s why we created this guide to

More information

The Basics of Automated Litigation Support

The Basics of Automated Litigation Support The Basics of Automated Litigation Support The attorney calls you in to let you know that he has just heard from the firms client. In response to the discovery request, your client has gathered over 100

More information

ATTORNEYS, MANAGERS AND THE ASSOCIATION

ATTORNEYS, MANAGERS AND THE ASSOCIATION ATTORNEYS, MANAGERS AND THE ASSOCIATION 5235617 Attorneys, Managers and the Association Serving and Surviving In A Unique Relationship By Matthew Perlstein, Esq. (Reprinted with Permission) INTRODUCTION

More information

CRM. Booklet. How to Choose a CRM System

CRM. Booklet. How to Choose a CRM System CRM Booklet How to Choose a CRM System How to Choose a CRM System When it comes to Customer Relationship Management (CRM) it s important to understand all the benefits of an integrated system before beginning

More information

Leveraging Web Based Collaborative Project Management Applications- the CM s perspective. CMAA 2009 National Conference Michael Warriner, P.E.

Leveraging Web Based Collaborative Project Management Applications- the CM s perspective. CMAA 2009 National Conference Michael Warriner, P.E. Leveraging Web Based Collaborative Project Management Applications- the CM s perspective CMAA 2009 National Conference Michael Warriner, P.E. Let s Start with the Legal Issues: Contractual Concerns Regarding

More information

Choosing a Practice Management System: One Lawyer s Experience

Choosing a Practice Management System: One Lawyer s Experience Choosing a Practice Management System: One Lawyer s Experience by BRIAN FOCHT THE CYBER ADVOCATE Choosing Practice Management Software Odds are, if you are in a firm of more than one or two attorneys,

More information

2006 www.insight.com/uk

2006 www.insight.com/uk How to choose a CRM System How to choose a CRM System This guide is designed to help you build a business case for a CRM system, form an effective project team, ask the right questions, identify the challenges

More information

Monitoring the team s performance

Monitoring the team s performance Monitoring the team s performance Why does your team need to be monitored? How can performance be monitored? You should ensure that you monitor only what is really important. In the two BS2 sessions Making

More information

Q2, 2013. Quarterly Critical Trends Report TCG. Advisory Services & Market Research. 211 East 43 rd Group

Q2, 2013. Quarterly Critical Trends Report TCG. Advisory Services & Market Research. 211 East 43 rd Group Q2, 2013 Quarterly Critical Trends Report TCG Advisory Services & Market Research The Cowen 211 East 43 rd Group Street, Suite 1606 New York 10017 www.cowengroup.com +1 (212) 661 0025 Released 15 July

More information

The Summation Users Guide to Digital WarRoom It s time for a fresh approach to e-discovery.

The Summation Users Guide to Digital WarRoom It s time for a fresh approach to e-discovery. The Summation Users Guide to Digital WarRoom It s time for a fresh approach to e-discovery. Legions of law firms and legal service professionals have been well served by industry s original software programs

More information

The E-Discovery Maturity Model

The E-Discovery Maturity Model The E-Discovery Maturity Model ADAM HURWITZ, CISSP September 2010 Tel. (888) 338-4242 www.biaprotect.com E-Discovery has evolved and grown over the last ten years to become a necessary part of doing business.

More information

Why Nuix doesn t believe in Magic

Why Nuix doesn t believe in Magic Why Nuix doesn t believe in Magic Nuix has participated in the Gartner Magic Quadrant for ediscovery Software for the past four years. Over that time, the ediscovery market has changed considerably. Unfortunately,

More information

The 6 Critical Questions

The 6 Critical Questions Consumer Report The 6 Critical Questions to Ask BEFORE Hiring a Personal Injury Attorney Provided by: Heiting & Irwin Attorneys At Law 5885 Brockton Avenue Riverside, CA 92506 (951) 682-6400 http://heitingandirwin.com

More information

Seven Things You Must Know Before Hiring a DUI Lawyer

Seven Things You Must Know Before Hiring a DUI Lawyer Seven Things You Must Know Before Hiring a DUI Lawyer 1 Introduction Some people don t quite understand the severity of getting a DUI. In many cases, your license is instantly taken away and you won t

More information

Budget Considerations. Architecture

Budget Considerations. Architecture With hundreds of Help Desk software packages available, how do you choose the best one for your company? When conducting an Internet search, how do you wade through the overwhelming results? The answer

More information

Hosted Concordance Andy Kass

Hosted Concordance Andy Kass Concordance Tip Sheet February 2010 Hosted Concordance Andy Kass Quite a while ago September 2007, in fact I discussed the Internet gateway to LexisNexis Concordance, FYI Server. This tool allows Concordance

More information

SPECIAL REPORT INFUSIONSOFT: 7 KEYS TO TOP RESULTS. What s Inside? OVERVIEW KEY # 1: RESPECT YOUR AUDIENCE

SPECIAL REPORT INFUSIONSOFT: 7 KEYS TO TOP RESULTS. What s Inside? OVERVIEW KEY # 1: RESPECT YOUR AUDIENCE SPECIAL REPORT INFUSIONSOFT: 7 KEYS TO TOP RESULTS OVERVIEW You have your data imported, some follow-up sequences, and some initial results with Infusionsoft. Now what? Infusionsoft is a powerful product,

More information

What to base your Brand Portal on: SharePoint, custom build it or buy Brandworkz offthe shelf

What to base your Brand Portal on: SharePoint, custom build it or buy Brandworkz offthe shelf What to base your Brand Portal on: SharePoint, custom build it or buy Brandworkz offthe shelf From time to time we hear variations on the following from potential clients: We already have Microsoft SharePoint

More information

Table of Contents. CHAPTER 1 The Struggle is Real. CHAPTER 2 Why this Approach Doesn t Always Work. CHAPTER 3 Why BI Projects Fail

Table of Contents. CHAPTER 1 The Struggle is Real. CHAPTER 2 Why this Approach Doesn t Always Work. CHAPTER 3 Why BI Projects Fail Hubble is a registered trademark of International. 2014-2015 International. All Rights Reserved. Table of Contents CHAPTER 1 The Struggle is Real CHAPTER 2 Why this Approach Doesn t Always Work CHAPTER

More information

E-Discovery #NoFilter

E-Discovery #NoFilter NOT FOR REPRINT Click to Print or Select 'Print' in your browser menu to print this document. Page printed from: Corporate Counsel E-Discovery #NoFilter A Survey of Current Trends and Candid Perspectives

More information

22 Questions You Should Ask Your Computer Consultant

22 Questions You Should Ask Your Computer Consultant 22 Questions You Should Ask Your Computer Consultant BEFORE HIRING THEM TO SUPPORT YOUR NETWORK Stuart J. Bryan I-M TECHNOLOGY, LLC 131 PROVIDENCE STREET, TAFTVILLE, CT 06380 22 Questions You Should Ask

More information

Email Management and Litigation Risk Management

Email Management and Litigation Risk Management Email and Litigation Risk Email is one of the most heavily used applications in every enterprise. But it s also an application that, without proper management, can threaten an organization s future. Just

More information

Cleaning Up Your Outlook Mailbox and Keeping It That Way ;-) Mailbox Cleanup. Quicklinks >>

Cleaning Up Your Outlook Mailbox and Keeping It That Way ;-) Mailbox Cleanup. Quicklinks >> Cleaning Up Your Outlook Mailbox and Keeping It That Way ;-) Whether you are reaching the limit of your mailbox storage quota or simply want to get rid of some of the clutter in your mailbox, knowing where

More information

A Simple Guide to. What makes a good website design? (by good, I mean a return on your investment)

A Simple Guide to. What makes a good website design? (by good, I mean a return on your investment) A Simple Guide to What makes a good website design? (by good, I mean a return on your investment) Hello and welcome, My name is Katherine Kelleher and I have written this e-book to help you develop an

More information

Best Practices: Cloud ediscovery Using On-Demand Technology and Workflows to Speed Discovery and Reduce Expenditure

Best Practices: Cloud ediscovery Using On-Demand Technology and Workflows to Speed Discovery and Reduce Expenditure Using On-Demand Technology and Workflows to Speed Discovery and Reduce Expenditure June 11, 2015 Stu Van Dusen Lexbe LC ediscovery Webinar Series Info Future Takes Place Monthly Cover a Variety of Relevant

More information

Making reviews more consistent and efficient.

Making reviews more consistent and efficient. Making reviews more consistent and efficient. PREDICTIVE CODING AND ADVANCED ANALYTICS Predictive coding although yet to take hold with the enthusiasm initially anticipated is still considered by many

More information

Travel agents guide to SMS messaging. How to use SMS messaging for marketing, booking, and customer support

Travel agents guide to SMS messaging. How to use SMS messaging for marketing, booking, and customer support Travel agents guide to SMS messaging How to use SMS messaging for marketing, booking, and customer support Why should you use SMS messaging? When was the last time you didn t have your mobile? Chances

More information

Move your CAD to the Cloud

Move your CAD to the Cloud Move your CAD to the Cloud You know that it would be smart to move your CAD files to a place where everyone can access them, from anywhere. The Cloud makes that possible for your company. Who wouldn t

More information

The 7 Biggest Mistakes You Can Make in Web Conferences Gihan Perera

The 7 Biggest Mistakes You Can Make in Web Conferences Gihan Perera The 7 Biggest Mistakes You Can Make in Web Conferences Gihan Perera Sponsored by The 7 Biggest Mistakes You Can Make in Web Conferences There s a growing need for organizations to engage in online calls

More information

The Business Case for ECA

The Business Case for ECA ! AccessData Group The Business Case for ECA White Paper TABLE OF CONTENTS Introduction... 1 What is ECA?... 1 ECA as a Process... 2 ECA as a Software Process... 2 AccessData ECA... 3 What Does This Mean

More information

Integrated Analytics. Simplified Case Administration

Integrated Analytics. Simplified Case Administration The Difference E-discovery s most complete document review and case management software. NR R Visual Review Ringtail combines powerful keyword search, concept clustering and e-discovery s best, and only,

More information

Proposed Guidelines for Measuring the Benefit of Technology for Managing Redundant Data in E-Discovery Review. Position Paper

Proposed Guidelines for Measuring the Benefit of Technology for Managing Redundant Data in E-Discovery Review. Position Paper Proposed Guidelines for Measuring the Benefit of Technology for Managing Redundant Data in E-Discovery Review Position Paper 1 INTRODUCTION With document volumes continuing to balloon, litigation costs

More information

Special Report: 5 Mistakes Homeowners Make When Selling A House. And The Simple Tricks To Avoid Them!

Special Report: 5 Mistakes Homeowners Make When Selling A House. And The Simple Tricks To Avoid Them! Special Report: 5 Mistakes Homeowners Make When Selling A House And The Simple Tricks To Avoid Them! 1 Special Report: 5 Mistakes Homeowners Make When Selling A House Dear Homeowner, And The Simple Tricks

More information

Adventures in Insurance Land: Weaknesses in Risk Pricing & Alternatives

Adventures in Insurance Land: Weaknesses in Risk Pricing & Alternatives Adventures in Insurance Land: Weaknesses in Risk Pricing & Alternatives SESSION ID: GRC-W01 Tim West Senior Consultant Accuvant Advisory Services @west_tim Jamie Gamble Principal Consultant Accuvant LABS

More information

What Is Small Claims Court? What Types Of Cases Can Be Filed In Small Claims Court? Should I Sue? Do I Have the Defendant s Address?

What Is Small Claims Court? What Types Of Cases Can Be Filed In Small Claims Court? Should I Sue? Do I Have the Defendant s Address? SMALL CLAIMS COURT What Is Small Claims Court? Nebraska law requires that every county court in the state have a division known as Small Claims Court (Nebraska Revised Statute 25-2801). Small Claims Court

More information

REDUCING COSTS WITH ADVANCED REVIEW STRATEGIES - PRIORITIZATION FOR 100% REVIEW. Bill Tolson Sr. Product Marketing Manager Recommind Inc.

REDUCING COSTS WITH ADVANCED REVIEW STRATEGIES - PRIORITIZATION FOR 100% REVIEW. Bill Tolson Sr. Product Marketing Manager Recommind Inc. REDUCING COSTS WITH ADVANCED REVIEW STRATEGIES - Bill Tolson Sr. Product Marketing Manager Recommind Inc. Introduction... 3 Traditional Linear Review... 3 Advanced Review Strategies: A Typical Predictive

More information

ADVANCED SOLUTIONS FOR LEGAL PROFESSIONALS. Law Offices Corporate Legal Departments Legal Support Services Sole Practitioners

ADVANCED SOLUTIONS FOR LEGAL PROFESSIONALS. Law Offices Corporate Legal Departments Legal Support Services Sole Practitioners ADVANCED SOLUTIONS FOR LEGAL PROFESSIONALS Law Offices Corporate Legal Departments Legal Support Services Sole Practitioners ADVANCED SOLUTIONS FOR LEGAL PROFESSIONALS The legal world is paper intense.

More information

Unified ediscovery Platform White Paper @LEGAL DISCOVERY, LLC. www.legaldiscoveryllc.com info@legaldiscoveryllc.com 1-877-215-9508

Unified ediscovery Platform White Paper @LEGAL DISCOVERY, LLC. www.legaldiscoveryllc.com info@legaldiscoveryllc.com 1-877-215-9508 Unified ediscovery Platform White Paper @LEGAL DISCOVERY, LLC www.legaldiscoveryllc.com info@legaldiscoveryllc.com 1-877-215-9508 Benefits of a Unified ediscovery Platform Litigators have often used technology

More information

Predictive Coding as a Means to Prioritize Review and Reduce Discovery Costs. White Paper

Predictive Coding as a Means to Prioritize Review and Reduce Discovery Costs. White Paper Predictive Coding as a Means to Prioritize Review and Reduce Discovery Costs White Paper INTRODUCTION Computers and the popularity of digital information have changed the way that the world communicates

More information

Datamation. 5 Reasons to Consider SaaS for Your Business Applications. Executive Brief. In This Paper

Datamation. 5 Reasons to Consider SaaS for Your Business Applications. Executive Brief. In This Paper 5 Reasons to Consider SaaS for Your Business Applications In This Paper SaaS-based business applications offer a number of advantages for line-of-business managers Oracle offers a suite of SaaS business

More information

Integrated Analytics. Simplified Case Administration

Integrated Analytics. Simplified Case Administration The Difference E-discovery s most complete document review and case management software. NR R Visual Review Ringtail combines powerful keyword search, concept clustering and e-discovery s best, and only,

More information

1O SECRETS OF GEORGIA CAR WRECK CLAIMS

1O SECRETS OF GEORGIA CAR WRECK CLAIMS 1O SECRETS OF GEORGIA CAR WRECK CLAIMS 1O SECRETS OF GEORGIA CAR WRECK CLAIMS L. TY WILSON, P.C. TyWilsonLaw.com 770 948 5454 W O R D A S S O C I A T I O N P U B L I S H E R S www.wordassociation.com

More information

Hadoop-based Open Source ediscovery: FreeEed. (Easy as popcorn)

Hadoop-based Open Source ediscovery: FreeEed. (Easy as popcorn) + Hadoop-based Open Source ediscovery: FreeEed (Easy as popcorn) + Hello! 2 Sujee Maniyam & Mark Kerzner Founders @ Elephant Scale consulting and training around Hadoop, Big Data technologies Enterprise

More information

Attention Agents: How to Generate Leads and Make More Money

Attention Agents: How to Generate Leads and Make More Money 1 Attention Agents: How to Generate Leads and Make More Money Copyright No part of this consumer report may be reproduced or transmitted in any form without the written permission of the author. This electronic

More information

Top 12 Website Tips. How to work with the Search Engines

Top 12 Website Tips. How to work with the Search Engines Top 12 Website Tips 1. Put your website at the heart of your marketing strategy 2. Have a clear purpose for your website 3. Do extensive SEO keyword research 4. Understand what your online competitors

More information

In-house Counsel s Next Cost Savings Frontier: Cost Minimization by Centralizing Litigation Document Collections

In-house Counsel s Next Cost Savings Frontier: Cost Minimization by Centralizing Litigation Document Collections A One TouchTM White Paper A unique approach to the management of discovery documents, combining centralized management, personnel, expertise and systems to enable and foster retention of work product and

More information

THE GOOD, THE BAD, & THE UGLY

THE GOOD, THE BAD, & THE UGLY I.T. SERVICE AGREEMENTS THE GOOD, THE BAD, & THE UGLY SUMMARY: IT service agreements aren t always what they re cracked up to be. An agreement between two parties should be just that an agreement, not

More information

Selecting an Email Service Provider

Selecting an Email Service Provider Why Outsourcing the Process is Your Best Bet RED PILL EMAIL Authored by: Ken Magill Why Outsourcing the Process is Your Best Bet So you ve decided it s time to hire an email service provider or select

More information

Free Legal Consumer Guide Series www.southernmarylandlaw.com

Free Legal Consumer Guide Series www.southernmarylandlaw.com Free Legal Consumer Guide Series Brought To You By Meeting All Your Legal Needs For 50 Years 2 What You Need To Know About Workers Compensation HOW TO USE THIS GUIDE If you read this guide, you will discover

More information

Please note the information contained within this document is for Educational purposes only.

Please note the information contained within this document is for Educational purposes only. Legal Notice: This ebook is copyright protected. This is only for personal use. You cannot amend, distribute, sell, use, quote or paraphrase any part or the content within this ebook without the consent

More information

Reduce the Stress of Selecting Your Call Management System

Reduce the Stress of Selecting Your Call Management System Reduce the Stress of Selecting Your Call Management System By Bill Tobin Associate Customer Centricity, Inc. Reduce the Stress of Selecting Your Call Management System So, you need a new call management

More information

All-Inclusive ediscovery Pricing White Paper

All-Inclusive ediscovery Pricing White Paper All-Inclusive ediscovery Pricing White Paper Discovery was once a relatively straightforward process. Interrogatories, document exchanges and depositions took place based on information found in accordion

More information

E- Discovery in Criminal Law

E- Discovery in Criminal Law E- Discovery in Criminal Law ! An e-discovery Solution for the Criminal Context Criminal lawyers often lack formal procedures to guide them through preservation, collection and analysis of electronically

More information

C a s e. to winning your. The. Brian Beckcom. attorney at law Vujasinovic & Beckcom, P.L.L.C. www.vbattorneys.com

C a s e. to winning your. The. Brian Beckcom. attorney at law Vujasinovic & Beckcom, P.L.L.C. www.vbattorneys.com The I nsider s G uide to winning your MARITIME INJURY C a s e by Brian Beckcom attorney at law Vujasinovic & Beckcom, P.L.L.C. www.vbattorneys.com Word Association Publishers Tarentum, PA Copyright 2008

More information

Avoid E-Discovery with Early Case Resolution

Avoid E-Discovery with Early Case Resolution Avoid E-Discovery with Early Case Resolution Companies with an enforced records retention program are better positioned for early case resolution and can avoid lengthy litigation. Rebecca Perry CIPP/US,

More information

QuickBooks Solutions for Your Business. Thinking Beyond the Ledger. Advanced Inventory for QuickBooks Enterprise: 10 Critical Things to Know

QuickBooks Solutions for Your Business. Thinking Beyond the Ledger. Advanced Inventory for QuickBooks Enterprise: 10 Critical Things to Know QuickBooks Solutions for Your Business Thinking Beyond the Ledger Advanced Inventory for QuickBooks Enterprise: 10 Critical Things to Know Put Scott s 30 Years of Experience to Work For You Table of Contents

More information

Vancouver Toronto Seattle

Vancouver Toronto Seattle Company Profile litigation support services Consulting Project Management Electronic Discovery Document Hosting Computer Forensics Database Re-engineering Trial Support leadership Searchlight is a full-service

More information

10 simple rules for buying a helpdesk system

10 simple rules for buying a helpdesk system TechExcel White Paper Follow these ten rules to get your helpdesk started on the right path. Whether you are buying for the first time or just replacing your current system, this whitepaper aims to provide

More information

SOFTWARE SELECTION GUIDE. How to Find the Right Software for Your Organization

SOFTWARE SELECTION GUIDE. How to Find the Right Software for Your Organization SOFTWARE SELECTION GUIDE How to Find the Right Software for Your Organization 1. Table of Contents Introduction 4 Step 1: Define Your Needs Business Goals Requirements List Step 2: Determine Your Options

More information

EMR Physician Planning Guide. Version 1.2

EMR Physician Planning Guide. Version 1.2 Version 1.2 About this Guide OntarioMD has created the Physician EMR Planning Guide to assist physicians who are in the process of planning and implementing an EMR. The Guide provides high level advice

More information

Copyright (c) 2015 Christopher Small and The Art of Lawyering. All rights reserved.

Copyright (c) 2015 Christopher Small and The Art of Lawyering. All rights reserved. Copyright (c) 2015 Christopher Small and The Art of Lawyering. All rights reserved. 1 In this special report, I ll be sharing with you the ten biggest mistakes that lawyers make when marketing their law

More information