ACMO/CCI London One Day Conference Water Damage to Condominiums

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1 ACMO/CCI London One Day Conference Water Damage to Condominiums Presented by: Bart K. Porter, CIP April Pittendreigh, BA, CAIB, CIP July 17, 2015 Objectives of Presentation to ACMO/CCI Review of various causes of Water Damage Claims to which Condominium Corporations are susceptible Review costs of Water Damage Claims Discuss effective strategies to mitigate Water Damage Claims Review of Claims Timeline and Expectations 1

2 Water Damage Claims in Condominiums Rain storm/flash Floods June 22/23, 2015 Water Damage Claims in Condominiums Rain storm/flash Floods June 22/23,

3 Water Damage Claims in Condominiums Rain storm/flash Floods June 22/23, 2015 Causes of Water Damage Claims Review of various causes of Water Damage Claims to which Condominium Corporations are susceptible Review costs of Water Damage Claims Discuss effective strategies to mitigate Water Damage Claims Review of Claims Timeline and Expectations 3

4 Most common cause of claim is failure of sump pump why? Methods to prevent sump pump related water losses 4

5 Window Wells Window Wells 5

6 Solution Eavestroughs & Downspouts 6

7 Eavestroughs & Downspouts Solution Appliances 7

8 Toilets Hose Bib ensure it is frost free 8

9 Vacant Units Importance of Emergency Protocols in Place Proactive measures can save the Condo Corporation a considerable amount in the long run o Pre established and written procedures addresses emergency situations o Emergency Contact list provided to more than one Board Member or Responsible Unit Owner o Pre established relationship with restoration contractor to ensure quick attention 9

10 Claims Timeline & Expectations Step #1: Contact Emergency Restoration Company as per pre existing protocol Step #2: Review Emergency Restoration Company s estimates (should be provided within hours) with Broker to determine if making an insurance claim Step #3: Depending on severity of water damage, clean up can take 1 3 weeks, to ensure drying is complete Claims Timeline & Expectations Step #4: Restoration will begin after emergency clean up is completed, although there will be a delay while the appropriate paperwork (building permits, permissions of all parties, selection of replacement materials, organization of trades) is completed Step #5: Length of time to complete restoration will be dependent on severity of loss and area affected, but Restoration Company will provide timeline for expectations 10

11 Questions??? 11

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