user s guide to kubi the cloud controlled videoconferencing robot designed and made in San Francisco
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1 user s guide to kubi the cloud controlled videoconferencing robot designed and made in San Francisco
2 Meet kubi KUBI means neck in Japanese, and we ve designed KUBI to function like a neck for your tablet, giving you a more interactive way to enjoy videoconferencing. KUBI takes your video calls to another level by putting internet based camera controls at your fingertips, giving you the ability to look around and converse naturally. Simple setup, intuitive controls and compatibility with almost any tablet let you experience more productive, engaging video calls from anywhere. See what matters. Participate remotely. Get in the conversation. 2
3 kubi Anatomy Front Back (standard 1/4-20) 3
4 Mounting a Tablet Mounting your tablet in KUBI: 1. Spread adjustable arms and lower tablet into dock. 2. Make sure tablet is held firmly by the grips. 4
5 Mounting a Tablet Do not use if tablet is crooked or not held in place by all grips. Ensure tablet is square and straight in the grips before use. Tablets can be mounted in portrait or landscape. 5
6 Proper Use Always use KUBI on a hard, level surface. Position KUBI well away from edges and make sure all feet are supported to prevent tipping. Do not place KUBI on a soft or uneven surface to prevent tipping. 6
7 Proper Use When using a charge cord with the tablet, make sure to leave slack in the cord for movement to avoid damage or tipping. When Using KUBI, Never: Attempt to rotate or pivot KUBI beyond the stopping points by hand. This will cause permanent damage to your KUBI and void the warranty. Use KUBI in any manner other than specified in the safety and operating instructions. Use KUBI near water or in the rain. 7
8 Connect to kubi 1. Prepare KUBI Make sure KUBI is powered on by pressing the power button. 2. Prepare your tablet KUBI uses Bluetooth 4.0. A list of compatible tablets can be found at Turn on Bluetooth by going to Settings > General > Enable Bluetooth. Download the FREE KUBI ios app from the app store and open in your tablet. For a list of available apps for ios, Android, and other platforms, go to 3. Pair your tablet Press SCAN or choose your KUBI from the menu and press CONNECT. The KUBI displaying the lowest RSSI# (after the dash) is the closest to you. 4. Delegate Control or copy the control link to the remote participant so they can log into the KUBI. 5. Start your video client Minimize the KUBI app and launch your favorite video conferencing app. 8
9 Control kubi KUBI is compatible with most video conferencing services, so it will work well with your favorite. Simply launch your video client software and initiate the call as usual. To view a list of recommended software choices, please visit Details for controlling KUBI as a remote user can be found on the next page. 9
10 Remote User Control of kubi To access and use the KUBI controls, follow these quick steps: 1. KUBI controls run in any web browser. If using a laptop, use a split screen or a second display to view the KUBI controls and video software simultaneously. If using a tablet for video, a second device (phone, tablet, or laptop) is required to access the KUBI control page. 2. Click the KUBI control link that was shared from the KUBI app, or go to and enter the 6 digit KUBI ID number in the Enter KUBI ID box at the top right portion of the page. Integrated Video Clients Revolve is currently working with a number of partners to develop video client software with integrated KUBI controls. For a current list of integrated software options, please visit: ( For more detailed information and instructions/tutorials on setting up and controlling KUBI, please visit: ( 10
11 Charging kubi While KUBI is designed to be plugged in sitting on a desk, it is capable of going with you to see the world using its on-board battery. KUBI s battery will support over 3 hours of videoconferencing when disconnected from an outlet, but eventually KUBI will need a break to re-energize. Please follow these guidelines for safety and longevity when charging KUBI. Charge your KUBI by connecting to a computer or a wall outlet using the included mini USB cable and wall adapter. A pulsing orange light indicates charging when not connected to Bluetooth. Inspect your KUBI and mini USB cable/adapter regularly for signs of wear or electrical issues. Do not attempt to charge if KUBI is damaged or the mini USB cable is damaged. See warranty information on pages for more information on resolving issues related to repair and/or defective product. 11
12 kubi Power Modes KUBI power Standby Connected Low Battery Fault KUBI powers down after 10 minutes without a Bluetooth connection or by pressing and holding the front button. To wake KUBI, press and release the power/input button. After powering up, KUBI is awake and ready to connect to a Bluetooth device. The LED surrounding the power button will be pulsing white. KUBI has established a connection via Bluetooth. The LED will be solid blue by default or or you may set a custom color using the KUBI app. Motors will power up. KUBI s battery is low and needs to be connected to a USB power source. While KUBI is connected to Bluetooth, the LED will slowly pulse blue or the custom set color. If the KUBI is in standby and does not have a Bluetooth connection, the LED will sharply blink orange. A rapidly flashing red LED means a fault has occured. Check if motors can move freely. If you experience any problems with KUBI, power the unit down by pressing and holding the power/input button for 5 seconds, then power up again. If the fault is not cleared after powering up and down, contact Revolve Robotics Inc. or consult for support. 12
13 kubi ID Your KUBI has a unique, 6 digit ID number located on the bottom of the device. This number is used to identify your specific device when multiple KUBIs are present and also to access the KUBI controls in a web browser. Your KUBI ID is: 13
14 kubi Storage Storing your KUBI We recommend storing your KUBI inside a protective case such as the original foam packaging in which your KUBI arrived. We ve also found that KUBI s size and shape make it a perfect fit for most padded wine tote/carriers. Remove tablet, disconnect the mini USB power cord and make sure KUBI is not actively connected to a device via bluetooth. Store your KUBI at normal room temperature and avoid places where KUBI may experience extreme temperature variation. Keep your KUBI out of direct sunlight when not in use. 14
15 kubi Accessories & Software KUBI is compatible with certain accessories designed to enhance video conferencing performance and extend operation time such as speaker phones and battery packs. For a complete list of compatible accessories, please visit the Revolve Robotics website at Software User Your KUBI robot can connect with mobile software applications created by Revolve Robotics, Inc. that are designed to control its operation. Revolve Robotics software applications are updated periodically. You will be informed when a software or app update is available information on updates will be posted on Revolve Robotics may also use public postings on our blog, Twitter.com (@revolverobotics), and/or messages to inform users about updates. KUBI has an API that has been opened up to third party app developers and hackers to create awesome new applications. Their development has been completed under a developer license agreement with Revolve Robotics. Revolve Robotics, Inc. assumes no warranty for the performance or safety of third-party apps designed to work with KUBI, express or implied. Developers Revolve Robotics, Inc. has APIs and reference applications that developers can use to integrate KUBI control functionality into their own application. To learn more about becoming a developer for KUBI, contact us at support@revolverobotics.com 15
16 kubi Warranty Limited Warranty to Original Purchaser This KUBI robot, as supplied and distributed by Revolve Robotics, Inc., and delivered new, in the original packaging to the original purchaser, is warranted by Revolve Robotics, Inc. against manufacturing defects in materials or workmanship for a period of 2 years from the original date of purchase. Please keep your receipt or original proof of purchase. Revolve Robotics, Inc. will repair or replace this KUBI robot, at our option and at no charge with new or reconditioned parts if found to be defective during the limited warranty period specified above. 16
17 kubi Return & Repair Product Return and Repair Policy 1. Please contact Revolve Robotics, Inc. at to be provided with a Return Authorization (RA#) number, which allows us to keep track of your KUBI through the warranty process. Include this number with your KUBI when shipping back to Revolve Robotics, Inc. 2. Please send the defective KUBI along with proof of purchase to: Warranty/Repair Revolve Robotics, Inc. 85 Bluxome Street, Suite 101 San Francisco, Ca Revolve Robotics, Inc. will evaluate your KUBI and repair or replace at our option any defects in materials or workmanship. Repaired/replacement KUBI will be shipped back to the original purchaser free of charge. Please allow 4-6 weeks for evaluation and return of your KUBI. 17
18 Exclusions & Limitations This warranty is void if The product has been damaged by negligence, accident, or mishandling, or has not been operated in accordance with the procedures described in the operating instructions; or; the product has been altered or repaired by other than Revolve Robotics, Inc.; or, Adaptations or accessories other than those manufactured by or authorized by Revolve Robotics, Inc. have been made or attached to the product which, in the determination of Revolve Robotics, Inc., shall have affected the performance, safety or reliability of the product. This warranty covers The normal use of KUBI. It applies only to the hardware product KUBI manufactured by and for Revolve Robotics, Inc. This warranty does not apply to any non-revolve Robotics hardware product or any non-revolve Robotics software, even if such peripheral items or applications may be packaged or sold with the KUBI hardware product. Revolve Robotics, Inc. does not warrant that operation of your KUBI robot will be uninterrupted or error free. NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR USE, APPLIES TO THE PRODUCT. MANUFACTURER S LIMITED LIABILITY HEREUNDER SHALL BE THE AMOUNT PAID BY THE END USER FOR THE PRODUCT. Revolve Robotics, Inc. shall not be liable for punitive, consequential, or incidental damages, expenses, or loss of revenue or property, inconvenience, or interruption in operation experienced by the end user due to a malfunction in the purchased product. No warranty service performed on any product shall extend the applicable warranty period. This warranty extends only to the original end user and is not assignable or transferable. This warranty is governed by the laws of the state of California. 18
19 Battery Warning & Product Disposal Information Battery Warning Batteries are hazardous and may cause serious injuries to persons and property. As a user of KUBI, you are accepting liability for the use of a Lithium Polymer, LiPo 3.7V battery. Revolve Robotics, Inc. cannot be held liable for damages to persons or property. Batteries may cause damages from leakage. In the event of a battery leak, avoid contact with skin or eyes. If contact does occur, flush with water immediately and seek the help of a qualified physician. Do not attempt to operate or charge KUBI if the battery is leaking. Please discontinue use immediately, turn off power and disconnect the mini USB cable if KUBI is charging. Product Disposal Do not dispose of KUBI or its battery in your household waste. Please follow your local regulations regarding the proper disposal or recycling of batteries and electronic waste. 19
20 Important Safety & Handling Information Read the following information before operating your KUBI. Failure to do so may result in injury to yourself or others. CAUTION: Please do not attempt to remove the shell or battery from KUBI. Any attempt to open, modify, or tamper with your KUBI could result in damage or injury and will void the warranty. This product is supplied with a mini USB power cord. You may use the enclosed cable to charge your KUBI from a laptop, or from an electrical outlet using the included wall adapter. CALIFORNIA PROPOSITION 65 WARNING: THIS PRODUCT CONTAINS CHEMICALS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER AND BIRTH DEFECTS OR OTHER REPRODUCTIVE HARM. Use By Children WARNING! CHOKING HAZARD KUBI is not recommended for non-supervised use by children under 14 years of age. KUBI contains many small parts that may present a choking hazard to small children and pets. Please keep KUBI and all its accessories away from children and pets. Environmental Requirements Your KUBI will work best between 32 degrees and 95 degrees F (0 degrees to 35 degrees C). Operate and store KUBI at normal room temperature. Cold or hot environments may shorten battery life and/or cause malfunction. Please do not operate or store KUBI in humid or wet conditions. Water can cause damage to the battery, servos and circuit board and will void the warranty. 20
21 Additional Information Relationship with Apple, Inc. Please note that iphone, ipad, ipad Mini and Mac are trademarks of Apple, Inc. registered in the U.S. and other countries. Apple is not responsible for the operation of this product or its compliance with safety and regulatory standards. The use of KUBI with any iphone, ipad, ipad Mini or Mac computer may affect wireless performance. Relationship with Android AndroidTM is a trademark of Google, Inc. Use of this trademark is subject to Google Permissions. Not all devices are compatible. For a complete list of supported Android devices, please visit WEEE This symbol on the product or on its packaging indicates that this product must not be disposed of with other household waste. It is your responsibility to dispose of this consumer electronic equipment in accordance with your local regulations. For more information on disposal or recycling of consumer electronic equipment, please contact your local city or county office, your household waste disposal service, or the local Solid Waste Authority. 21
22 End User License Agreement This End-User Agreement (EULA) is a legal agreement between you, the End User, and Revolve Robotics, Inc. governing the use of the software (i) embedded in the KUBI and (ii) provided by you to control the KUBI and any related documentation. By using KUBI and/or downloading the Software and loading the Software onto any other device, you agree to be bound by the terms of this EULA. Copyright laws and international copyright treaties, as well as other intellectual properly laws and treaties protect this Software. The Software is licensed, not sold. This EULA grants you the right to use the Software embedded in the KUBI and to install and use a copy of the Software on your computer, tablet or smartphone. You may NOT transfer, lend, distribute, prepare derivative work, reverse engineer, decompile, or disassemble the Software, except and only to the extent that applicable law expressly permits such activity. You must comply with all applicable laws regarding use of the Software. Without prejudice to any other rights, Revolve Robotics may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the Software in your possession. EXCEPT AS EXPRESSED SET FORTH HEREIN, REVOLVE ROBOTICS, ITS SUPPLIERS, AND ITS LICENSORS HEREBY DISCLAIM ALL WARRANTIES EXPRESS, IMPLIED, AND STATUTORY, IN CONNECTION WITH THE SOFTWARE, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL REVOLVE ROBOTICS, ITS SUPPLIERS, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE. Governing Law and Arbitration This Limited Warranty shall be governed by the laws of the state of California without giving effect to any conflict of laws principles that may provide the application of law of another jurisdiction. Any claim or dispute in connection with this limited Warranty shall be resolved in a cost effective manner through binding, non-appearance-based arbitration: Arbitration shall be initiated through an established alternative dispute resolution provider mutually agreed upon by the parties. The alternative dispute resolution provider must comply with the following rules: Arbitration will be conducted via the telephone, video conferencing, online methods, or be solely based on written submissions; The specific channel of arbitration will be chosen by the initiating party; The arbitration will not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed upon by both parties; Any judgment on an award rendered by the arbitrator may be entered in any court of competent jurisdiction; If this arbitration clause does not apply for any reason, you agree to submit to the personal jurisdiction of the state courts located within San Francisco, California, and the federal courts in San Francisco, California, for the purposes of litigating all such claims or disputes, which courts shall have exclusive jurisdiction of such claims or disputes. Notwithstanding the foregoing, Revolve Robotics, Inc. may seek injunctive or other equitable relief to protect its intellectual property rights in any court of competent jurisdiction. 22
23 Changes to this KUBI User s Guide The specifications in this KUBI User s Guide are provided for your information only and may be modified at any time by Revolve Robotics, Inc. The latest version of this guide can be found at Revolve Robotics, Inc. reserves the right to amend or improve KUBI s product design, software, packaging, or user guide without any restrictions. We will do our best to update users via our website, blog, and social media accounts in addition to if you have chosen to submit your address. Since Revolve Robotics, Inc. is constantly improving KUBI and the user experience via our software and programming, the robot and/or application(s) you purchased may differ from the robot and/or application(s) described in this guide. Copyright and Registered Trademarks Copyright Revolve Robotics, Inc. All Rights Reserved. Total or partial reproduction, transmission, or storage of this guide in any form or by any process whatsoever (electronic, mechanical, photocopy, recording or otherwise) is strictly prohibited without prior consent from Revolve Robotics, Inc. Revolve Robotics and KUBI are trademarks of Revolve Robotics, Inc. All other trademarks mentioned in this guide are property of their respective owners. Patents pending. 23
24 Designed and made in San Francisco
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