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1 Find these popular new releases inside! The International Council of Shopping Centers offers the highest quality publications for the shopping center industry. These publications have been developed to provide retail real estate professionals with practical, innovative and up-to-date ideas to enhance their job skills.

2 New Releases Best Practices in Shopping Centers Best Practices in Shopping Centers is a compilation of articles written by industry experts who impart their professional knowledge along with tried-and-true methods for conducting business in their various professions or roles within the retail real estate industry. Business areas covered range from asset management, construction and public relations to leasing, retailing and sustainability. The authors provide case studies and examples from their own experiences along with charts and graphs to support the information presented. ITEM #345: 416 pages/book $59.95 ICSC Members $49.95 Global Development and Redevelopment Trends in Retail Properties Shopping center development is constantly evolving, and this publication presents a look at some of the major recent development and redevelopment trends around the world via illustrative shopping center profiles. The trends covered are Urban Renewal and Revitalization; Recreating Main Street; De-Malling; Vertical Development; Redevelopment and Repositioning; Integration of Non-Retail Uses; Sustainability; Leisure, Dining and Entertainment; Evolving Tenant Mix and Luxury Lifestyles; Mass Transit Integration; and Experiential Placemaking. ITEM #344: 160 pages/book $39.95 ICSC Members $29.95 Prestige Retail: Design and Development Perspectives on the High-End, Luxury Goods Market Edited by Bing Wang and Richard Peiser This is a study of the interdependence of design and development of retail real estate and the luxury retail market that reviews how luxury markets have grown and survived historically and continue to flourish today. Included are case studies of successful luxury retail projects along with essays written by prominent design and development scholars and professionals. ITEM #307: 216 pages/book $59.95 ICSC Members $49.95 Market Research for Shopping Centers Second Edition By Michael Baker This edition reviews the latest approaches and tools for shopping center market research professionals as the shopping center industry is transformed by globalization, changing demographics and technology. Included are up-to-date information on trade area analysis, the basics of consumer research for existing properties, primary research methods, emergent technologies and key research applications, such as leasing, repositioning, acquisitions, redevelopment, marketing and public relations all supported by illustrative case studies, tables, charts and graphs. ITEM #348: Book $39.95 ICSC Members $29.95 Specialty Leasing in Shopping Centers Second Edition This book is for shopping center professionals interested in starting a specialty leasing program or improving an existing program to boost center revenue. The volume begins with a historical look at the advent and evolution of specialty leasing and is followed by such practical chapters as Developing and Administering a Specialty Leasing Program, Prospecting, Licensing the Space and Effective Merchandising. Topics covered include physical layout and financial considerations, RMUs or kiosks, marketing the specialty leasing program, seasonal users, merchandise mix, outposting opportunities, components of a licensing agreement, visual merchandising assistance, plus much more. Photos appear throughout, depicting examples of the many types of retail and uses that may be encountered in a specialty leasing program from kiosks, RMUs and vending units to in-line spaces, outdoor/exterior uses and sponsorships, selling products ranging from jewelry to wireless services. ITEM #337: 104 pages/book $59.95 ICSC Members $ To order call or order online at

3 Subscriptions Retail Law Strategist Now mobile friendly, Retail Law Strategist is a quarterly electronic newsletter that offers practical solutions for shopping center professionals. This newsletter will bring you pages of advice, solutions, answers to your questions and much more. If you practice commercial real estate law or leasing within a retail environment, this newsletter is designed for you. ITEM #8794: Electronic Newsletter $ ICSC Members $99.00 Shopping Centers Today ICSC s monthly magazine, Shopping Centers Today (SCT), is the most respected and comprehensive magazine in the shopping center industry. SCT offers in-depth reporting, interviews and analysis on the important issues facing each aspect of the shopping center business. Contents include: n Development and Leasing n Management and Marketing n Retailing Today n Law and Government n Technology and e-commerce n Finance and Investing ITEM #SCT: Annual Subscription: U.S.: Non-Members $70.00 ICSC Members $35.00 Canada/International: Non-Members & ICSC Members $99.00 Single copy price: $15.00 per copy Subscription included with ICSC membership. Value Retail News and International Outlet Journal ICSC s Value Retail News (VRN), published 10 times annually, features extensive and complete insight into the world of outlet and value shopping centers. International Outlet Journal (IOJ), published five times annually as a bonus edition of VRN, covers outlet retailing beyond North America. Contents of both publications include: n Development News and Trends n Exclusive Industry Research n State-of-the-Outlet Industry Reports n Retail Profiles n Marketing Features n Ownership Reports ITEM #VRN: Annual Subscription U.S.: Non-Members $ ICSC Members $99.00 Canada/International: Non-Members & ICSC Members $ Single copy price: $15.00 per copy Reduced rates available on multiple copies of back issues. ebooks Brief Notes: Shopping Center Development, Design and Construction All ebook formats: $64.95 ICSC Members $44.95 ITEM #301A: Amazon Kindle ITEM #301B: Barnes & Noble Nook ITEM #301C: Apple ipad ITEM #301D: Sony Reader, Kobo Brief Notes: Shopping Center Management All ebook formats: $64.95 ICSC Members $44.95 ITEM #242A: Amazon Kindle ITEM #242B: Barnes & Noble Nook ITEM #242C: Apple ipad ITEM #242D: Sony Reader, Kobo Coping With Crisis in a Complex World: Expecting the Unexpected All ebook formats: $29.95 ICSC Members $19.95 ITEM #342A: Amazon Kindle ITEM #342B: Barnes & Noble Nook ITEM #342C: Apple ipad ITEM #342D: Sony Reader, Kobo Digital Media, Mobile Apps and Social Networking for Shopping Centers All ebook formats: $29.95 ICSC Members $19.95 ITEM #335A: Amazon Kindle ITEM #335B: Barnes & Noble Nook ITEM #335C: Apple ipad ITEM #335D: Sony Reader, Kobo ICSC s Dictionary of Shopping Center Terms Fourth Edition All ebook formats: $34.95 ICSC Members $24.95 ITEM #332A: Amazon Kindle ITEM #332B: Barnes & Noble Nook ITEM #332C: Apple ipad ITEM #332D: Sony Reader, Kobo Investing in Retail Properties A Guide to Structuring Partnerships for Sharing Capital Appreciation and Cash Flow All ebook formats: $34.95 ICSC Members $24.95 ITEM #264A: Amazon Kindle ITEM #264B: Barnes & Noble Nook ITEM #264C: Apple ipad ITEM #264D: Sony Reader, Kobo Market Research for Shopping Centers Second Edition All ebook formats: $34.95 ICSC Members $24.95 ITEM #348A: Amazon Kindle ITEM #348B: Barnes & Noble Nook ITEM #348C: Apple ipad ITEM #348D: Sony Reader, Kobo Market Research for Shopping Centers in Developing Countries All ebook formats: $34.95 ICSC Members $24.95 ITEM #313A: Amazon Kindle ITEM #313B: Barnes & Noble Nook ITEM #313C: Apple ipad ITEM #313D: Sony Reader, Kobo Prestige Retail: Design and Development Perspectives on the High-End, Luxury Goods Market All ebook formats: $49.95 ICSC Members $39.95 ITEM #307A: Amazon Kindle ITEM #307B: Barnes & Noble Nook ITEM #307C: Apple ipad ITEM #307D: Sony Reader, Kobo Retail Development Through Public- Private Partnerships All ebook formats: $64.95 ICSC Members $44.95 ITEM #323A: Amazon Kindle ITEM #323B: Barnes & Noble Nook ITEM #323C: Apple ipad ITEM #323D: Sony Reader, Kobo Shopping Center Study Green Lease All ebook formats: $34.95 ICSC Members $24.95 ITEM #320A: Amazon Kindle ITEM #320B: Barnes & Noble Nook ITEM #320C: Apple ipad ITEM #320D: Sony Reader, Kobo Shopping Center Study Lease Second Edition All ebook formats: $34.95 ICSC Members $24.95 ITEM #326A: Amazon Kindle ITEM #326B: Barnes & Noble Nook ITEM #326C: Apple ipad ITEM #326D: Sony Reader, Kobo Specialty Leasing in Shopping Centers All ebook formats: $49.95 ICSC Members $39.95 ITEM #337A: Amazon Kindle ITEM #337B: Barnes & Noble Nook ITEM #337C: Apple ipad ITEM #337D: Sony Reader, Kobo To order call or order online at 3

4 Management Coping With Crisis in a Complex World: Expecting the Unexpected By Martin M. Cooper Written by a crisis management and communications expert with over 30 years of experience, this resource delves into various strategies for handling crises effectively and discusses the preparatory steps that lay the foundation of a solid crisis management plan. Included are relevant examples, case studies, drills and disaster-planning worksheets. ITEM #342: 200 pages/book $39.95 ICSC Members $29.95 Preparing a Budget for an Open-Air Shopping Center Book and CD-ROM By Alan A. Alexander This publication explores the more sophisticated budgeting needs and techniques of the 21st century from estimating income from rents, marketing funds, charge backs and CAM to allocating funds for operating expenses. Includes a valuable and customizable CD-ROM containing all the budget forms discussed in the text in Microsoft Excel. ITEM #263: 104 pages/book & CD-ROM $69.95 ICSC Members $59.95 Shopping Center Management This book provides personal insights from fourteen industry professionals as they explain several of their specialties. Discover how to look at centers as a place of business, as an investment and as a property. Topics covered are: financial concepts, the lease and its language, leasing strategies and tenant mix, shopping center administration, maximizing the value of marketing for shopping centers and maintenance. Refresh your memory on: designing a security program, risk management and insurance, crisis management, redeveloping/renovating a shopping center, legal issues, retailing and more. See offer on back cover. ITEM #173: 352 pages/book $59.95 ICSC Members $49.95 Save with ICSC s bulk discount pricing: 15% Off on orders of copies 25% Off on orders of copies 30% Off on orders of 100+ copies Guide to Writing a Shopping Center Security Manual This guide is just what you need when you are faced with writing a security manual, including recommendations for daily procedures, emergency procedures and reports. This manual examines the reasons why you need a manual, the importance of legal corrections, and the need for the manual to reflect the developer s philosophy. ITEM #241: 32 pages/book $29.95 ICSC Members $19.95 The Library of Open-Air Shopping Center Forms CD-ROM Streamline operating procedures and systematize the reporting process across all functions for your open-air shopping center. Includes over 100 forms related to shopping center Leasing, Administration, Maintenance, Security, Marketing, Advertising, Tenant Relations, Construction and Tenant Coordination. Downloadable CD-ROM allows you to customize, modify and reproduce each form to meet your particular business needs. ITEM #257: CD-ROM $59.95 ICSC Members $49.95 Brief Notes: Shopping Center Management Discover the know-how of financial concepts, insurance and risk management, the lease and its language, leasing strategies and more. Use this easy-to-read reference to learn about marketing, retailing, maintenance and the security process. Each chapter contains key points, definitions, lists, examples, formulas and samples, where applicable. A specific management topic based on the curriculum of the John T. Riordan School for Professional Development is covered in each chapter. ITEM #242: 528 pages $79.95 ICSC Members $59.95 Finance for Shopping Center Nonfinancial Professionals This book is a tool for learning the mechanics of how to do financial calculations and develop the skill of understanding what they mean even if you are not a numbers person. Included are many easy-to-understand exhibits, sample lease clauses and illustrated key concepts. ITEM #170: 208 pages/book $79.95 ICSC Members $59.95 Developing a Shopping Center Business Plan Each shopping center is unique! This book will help you develop your individual shopping center business plan. This guidebook illustrates the complex process of creating and presenting a business plan. It fully discusses sample exhibits and narrative portions. Included are checklists of team members, as well as sources of information. ITEM #157: 128 pages/book $69.95 ICSC Members $ To order call or order online at

5 Management 2014 ICSC North American Retail Real Estate Compensation Survey Sponsored by ICSC and conducted by FPL Associates L.P., this survey is designed to provide retail real estate companies with competitive compensation levels and current information regarding the design, features and administration of compensation programs. In addition, the survey requested information on leasing function compensation practices. The report provides information for three major facets of compensation: base salary (2014), annual incentive award value (for calendar/fiscal year 2013) and long-term incentive award value (for calendar/ fiscal year 2013) for positions commonly found in member organizations. ITEM #008: Book $4, ICSC Members $2, Certified Shopping Center Manager (CSM) Handbook An excellent resource for shopping center professionals seeking generally accepted principles and practices on shopping center management. Also, a superb tool for anyone preparing for the CSM examination. It closely follows the outline of the certification exam, including key terms, concepts, formulas, techniques, as well as selfassessment tests. Combining concise discussion with practical illustrations, the material is drawn from ICSC and other resources. Use this handbook as a quick refresher, as a study guide and as a constant companion in your professional life. ITEM #205: 352 pages/book $59.95 ICSC Members $49.95 Guide to Writing a Shopping Center Tenant Manual This guide helps forge a stronger, more efficient landlord-tenant relationship by showing center management how to construct a manual for tenants outlining important center policies and lease guidelines. The guide addresses such topics as what to include in the manual from communicating hours of operation to emergency procedures how to gather materials and start writing, and suggestions for distributing the manual when it s completed. A must for any landlord who has not yet created an effective tenant manual. ITEM #246: 20 pages/book $29.95 ICSC Members $19.95 Common Area Maintenance (CAM) Administration By Alan A. Alexander & Gregory R. Aker An informative guide for any shopping center professional who is seeking a more efficient operation and is involved in the administration of common area maintenance. Topics covered include: drafting the CAM lease provision, budgets and billings, billing exceptions and exclusions, administering the process, anchor tenants and common problems. You ll discover how to communicate clearly and effectively with tenants, create sound contracts, prepare detailed billings, troubleshoot and supervise the process confidently and authoritatively. ITEM #216: 160 pages/book $59.95 ICSC Members $49.95 Shopping Center Tenant Coordination By Karen M. Scott This reference manual provides a complete guide to the tenant coordination process in expediting store openings and facilitating open communication between the tenant, landlord and project team during the construction phase of retail space. From integrating tenant coordination into your business, screening and training employees and expert tracking/reporting systems to producing landlord design/construction criteria and collaborating with local government approval, this volume provides key insight on how to communicate most effectively in order to provide the best possible results. Includes a complete glossary of technical terms, plus scores of standard reports and forms for immediate implementation. See offer on back cover. ITEM #259: 307 pages/book $59.95 ICSC Members $49.95 NEW! VRN provides the Outlet Center Industry s First and Only Searchable Real Estate Database Combination Package Includes: VRN Online Outlet Industry Directories: 1-Year Subscription VRN Value & Outlet Retail Directory: Print Edition VRN Global Outlet Project Directory: Print Edition The VRN directories are live online! You may purchase the package which includes a one-year, full-access subscription to the continually updated, online database, and both printed directories shipped right to your door! Offering the latest information on chain and center GLA, openings and expansions, personnel changes and tenants, the VRN directories also include: n More than 1,000 individual, cross-indexed, detailed listings n 500+ value and outlet retailers, ranging from luxury brands to everyday chains n 550+ outlet and value centers, existing and planned, in more than 40 countries n Leasing contacts, tenant lists, expansion plans, demographic data and more! ITEM #8870: All 3 combined for 1 price $ Non-Members & all International Members $ ICSC Members To order call or order online at 5

6 Law/Leasing Shopping Center Study Green Lease Edited by Ellen Sinreich Shopping Center Study Green Lease is a guide for creating shopping center leases that address sustainable environmental practices of shopping centers and demised premises. Developed by experts representing various aspects of the shopping center industry, this publication puts forth lease provisions for landlords and tenants to consider including in a retail lease. ITEM #320: 52 pages/book $39.95 ICSC Members $29.95 Shopping Center Landlord and Tenant Legal Issues Edited by Stephanie McEvily Selected articles from the Retail Law Strategist newsletter addressing some of the most important legal concerns facing today s shopping center professional. ITEM #339: 200 pages/book $49.95 ICSC Members $39.95 Shopping Center Landlord and Tenant Bankruptcy Edited by Stephanie McEvily Selected articles from the Retail Law Strategist newsletter offering insight on the industry s most pressing bankruptcy issues. ITEM #340: 110 pages/book $49.95 ICSC Members $39.95 The Business of Shopping Center Law Based on papers presented at recent ICSC Law Conferences, this volume examines some of the most important legal issues facing today s shopping center professionals. Topics covered include Operating Expenses, Property Acquisition, Capital Infusion, Lease Financing, Construction and Development, Green Leases and Exit Strategies. Each section includes insightful commentary from seasoned industry professionals. ITEM #306: 672 pages/book $59.95 ICSC Members $49.95 Guide to Union and Public Access in Shopping Centers Examines the current legal rights of unions, the public and shopping center owners. Deals with union access topics such as supreme court decisions, types of activity including strikes, handbilling, boycotts and pickets interacting with police, interacting with union representatives, decisions allowing access and decisions denying access. ITEM #252: 52 pages/book $29.95 ICSC Members $19.95 Shopping Center Study Lease Second Edition Shopping Center Study Lease, Second Edition is a guide to understanding and writing a shopping center lease for the 21st century, addressing issues such as demise of premises, rent, marketing, operating costs and much more. ITEM #326: 48 pages/book $39.95 ICSC Members $29.95 Shopping Centre Lease A Pan-European Overview This publication offers guidance in the expanding field of leasing in order to study and compare the principle issues of shopping center lease clauses in Europe. Divided into sections by country, this volume is written by subject matter experts with experience in local markets and provides insight into key lease terms and clauses of interest. ITEM #251: 144 pages/book $29.95 ICSC Members $19.95 Law for Non-Lawyers This book is for the non-lawyer shopping center professional who desires a firmer understanding of the fundamental areas of shopping center law. Learn about federal, state and local constitutional law as it relates to shopping center operations, when and how to execute various contracts, corporate structure and project development, construction and operations, risk management and insurance considerations, crafting and executing effective leases, addressing default and bankruptcy, selecting legal representation and more. ITEM #217: 224 pages/book $79.95 ICSC Members $59.95 Shopping Center Leasing This is the go-to reference book on leasing for the novice or professional. This publication presents an overall picture of the knowledge base necessary for a successful career in the leasing of shopping centers. Industry experts share their expertise on the leasing plan, how to use market research to lease a center, the merchandise mix, project economics, how to prospect for tenants, unique selling and negotiating techniques, the lease and its language, understanding and negotiating rents and much more. Challenge yourself today and gain that leasing knowledge. See offer on back cover. ITEM #185: 400 pages/book $59.95 ICSC Members $ To order call or order online at

7 Law/Leasing Shopping Center Lease Administration A Guide to Financial Reporting By Alan A. Alexander This book provides guidelines and sample documents that are essential for shopping center owners and managers to keep informed about the important facts and figures of their shopping center operations every month, every day, in reports to management, in meetings with tenants and in discussions with owners. Included is a bonus CD with some of the more popular sample forms and letters. ITEM #231: 120 pages/book & CD-ROM $79.95 ICSC Members $59.95 Leasing for Shopping Center Non-Leasing Professionals This book is an essential guide to understanding the fundamentals of leasing for those in the shopping center industry who seek to know more about the leasing process and the role of leasing representatives. Written by shopping center professionals with leasing expertise, the subjects include prospecting for tenants, negotiations, tenant mix, clauses and much more. Examples of key forms and formulas, plus a useful glossary, are also provided. ITEM #293: 96 pages/book $79.95 ICSC Members $59.95 General Digital Media, Mobile Apps and Social Networking for Shopping Centers Edited by William R. Wilburn This collection of articles, many reprinted from JONESREPORT Plus, examines how social media has changed the way shopping center professionals do business and offers case studies and insights into many of the ways they are taking advantage of it. From marketing to leasing, loyalty programs to public relations, even retailing itself, few aspects of the industry have been unaffected by social media and this volume offers assistance to those wanting to take advantage of this new, ever-morphing portfolio of tools for communication and commerce. ITEM #335: 160/Book $39.95 ICSC Members $29.95 Market Research for Shopping Centers in Developing Countries By Michael Baker This volume addresses the market research needs and concerns unique to emerging markets in developing countries and explores such topics as retail market analysis; area research; consumer research; the uses of research in shopping center operations, including management, leasing, marketing, investment, redevelopment and public relations; and strategies for analyzing development opportunities and retail expansion. ITEM #313: 144 pages/book $39.95 ICSC Members $29.95 The Importance of Shopping Centres to the European Economy This study examines the fundamentals about the size, breadth and depth of the industry throughout Europe and addresses some of the drivers of that shopping center growth. ITEM #291: 81 pages/book $4.95 SPECIAL! ICSC s Dictionary of Shopping Center Terms Fourth Edition This latest edition of the industry s most-trusted source of accurate shopping center terms and definitions provides a comprehensive compilation for novices and veterans alike. Offering expanded global application, the terms have also been translated in five languages: Spanish, Portuguese, German, French and Chinese. ITEM #332: 400 pages/book $39.95 ICSC Members $29.95 Investing in Retail Properties A Guide to Structuring Partnerships for Sharing Capital Appreciation and Cash Flow By Gary D. Rappaport Investing in Retail Properties educates professionals at every stage of their careers on how to build successful commercial real estate portfolios providing expert guidance delivered in a conversational and engaging style. Explore the potential of real estate appreciation and learn to apply best practices in structuring successful partnerships with investors. ITEM #264: 416 pages/book $39.95 ICSC Members $29.95 Retail U.S. Guide for Local Officials and Community Leaders Retail is a guide for local government officials and community leaders to developing the economy of their communities by attracting retailers. Learn the 4 Rs of retail development recruitment, retention, revitalization and replacement and how these elements can spell success for your community. Important topics addressed include developing an economic plan, utilizing market research, securing funding, navigating incentives and assembling the economic development team. ITEM #303: 77 pages/book $49.95 ICSC Members $39.95 To order call or order online at 7

8 General Retail Development Through Public-Private Partnerships By David Wallace Retail Development Through Public-Private Partnerships is an invaluable guide for public and private decision-makers seeking to create strategic partnerships to transform the retail industry into a vibrant win-win paradigm. Topics covered include the evolution of public-private partnerships, the collaborative process, economic development tools and community assessment of the impact of development, including environmental sustainability. Illustrative case studies examine financial challenges, community roadblocks and eventual pathways to success, and helpful appendixes identify types of partnerships, green incentives and sources of capital. ITEM #323: 192 pages/book $79.95 ICSC Members $59.95 Green Tactics From Retailers and Shopping Centers By Rudolph E. Milian Retail real estate is optimizing building systems and helping the environment, and this book depicts illustrative examples of best practices. Colorful photographs depict methods employed by some retailers and shopping centers to achieve sustainability in their businesses while reducing operating costs. Topics discussed are sustainable sites; energy and atmosphere; water efficiency; materials and resources; and indoor environ mental quality. ITEM #315: 112 pages/book $49.95 ICSC Members $39.95 The RetailGreen Agenda Sustainable Practices for Retailers and Shopping Centers By Rudolph E. Milian Includes a vast array of information about sustainability in retailing and green building practices. Features hundreds of examples by shopping center companies and retail chains to save on water, energy and other costs while maximizing a healthy indoor environment for customers and employees all helping to minimize the environmental footprint. ITEM #298: 456 pages/book $4.95 SPECIAL! Sustainable Retail Development New Success Strategies By Jerry Yudelson Sustainable Retail Development addresses the emerging issue of green retail buildings and retail development that continues to grow in importance. This volume is a practical and comprehensive guide to greening retail real estate, including green building and marketing strategies, corporate sustainability programs and features a 10-point action program for greening any retail real estate portfolio. ITEM #309: 215 pages/book $ ICSC Members $89.95 Developing Successful Retail in Underserved Urban Markets Examines the challenges and rewards of establishing a solid retail presence in underestimated, primarily urban, markets. Realize the consumer spending power of these markets and learn how developers, retailers, and community and local government can strategize together to establish successful projects. Illustrative photos and case studies throughout. ITEM #239: 68 pages/book $49.95 ICSC Members $39.95 Developing Successful Retail in Secondary and Rural Markets Examines the unique growth and development challenges facing rural communities and addresses such topics as the need for market analysis, inventorying community assets and liabilities, understanding developer siteselection criteria, government prioritizing and steps that the community can take to position itself more attractively. This volume also includes case studies demonstrating how county and local governments have successfully partnered with the retail industry, overcoming obstacles and creating solid business opportunities for their communities. ITEM #267: 96 pages/book $49.95 ICSC Members $39.95 Savings for Students Student Members are eligible for discounts on these books: ITEM #173 ITEM #185 ITEM #169 ITEM #332 $14.95 Each $ To order call or order online at

9 General Shopping Center Redevelopment and Renovation This book provides background and tips for each of the disciplines fundamental to shopping center redevelopment, expansion, reconfiguration or renovation. This publication will help educate any shopping center professional on market research, management, project coordination, re-merchandising and leasing. There is also advice on tenant design criteria, construction, external communication, marketing, legal issues and security issues. ITEM #183: 224 pages/book $59.95 ICSC Members $49.95 Shared Parking Second Edition The concept of shared parking has become well established as an important element of mixeduse developments. With the continued growth in mixed-use developments, parking needs have changed, requiring a new look at the shared parking parameters advocated in the past. The International Council of Shopping Centers partnered with the Urban Land Institute to provide current data for the increasingly complex mix of potential uses. ITEM #279: 168 pages/book $69.95 ICSC Members $59.95 Towards a Pan-European Shopping Centre Standard: A Framework for International Comparison Presents the findings of a study designed to help those working in a Pan-European context understand more fully what exactly is meant by shopping center in different countries and better facilitate cross-border shopping. The book provides an overview of the shopping center market in Europe and examines findings country by country from Austria to the United Kingdom. Includes recommendations on moving toward a standard definition of shopping centers in Europe. ITEM #280: 112 pages/book $49.95 ICSC Members $39.95 America s Marketplace: The History of Shopping Centers By Nancy Cohen The shopping center is woven into the tapestry of American life. It is the heart of thousands of communities across the nation, a place where all generations gather to shop, mingle, dine, play and be entertained. America s Marketplace is the first archive to explore the evolution of an industry that has risen to become a vital facet of contemporary life. To sketch an accurate portrait, the author interviewed more than 50 pioneers, executives and influential leaders in the shopping center industry. This hardcover coffee table book spans 160 pages and is illustrated cover-to-cover with colorful photographs. A treasured keepsake, it also makes an elegant gift for business associates and colleagues. ITEM #230: 160 pages/book $39.95 ICSC Members $29.95 Shopping Center Security By Donald H. Greene This timely reference manual provides expert advice on how to minimize risk, protect your tenants, workforce and customers and leverage your security model to enhance your center s image. Authored by a former FBI agent and renowned industry consultant, this book explains how to conduct full-scale audits, hire and train personnel, manage contract security, create crisis plans, prevent lawsuits, partner with community agencies, utilize sophisticated technology and more. Step-by-step action plans provide solutions for every potential security incident, vehicle theft, shoplifting, bomb threats and natural disasters. This book includes a complete library of resources and sample reports. See offer on back cover. ITEM #236: 256 pages/book $59.95 ICSC Members $49.95 The Bear Necessities of Business: Building a Company with Heart By Maxine Clark & Amy Joyner Build-A-Bear Workshop founder, Chairman and Chief Executive Bear Maxine Clark reveals how she built this amazing business from the ground up. While primarily drawing on real-life experiences from Build-A-Bear Workshop, the book features lessons and examples from some of the other successful companies Clark has been associated with, including Starbucks, Payless and Southwest Airlines. ITEM #001: 326 pages/book $24.95 ICSC Members $14.95 Retail As a Catalyst for Economic Development Discover how municipal officials and retail real estate professionals can understand each others needs and goals and find a successful common ground. Six illustrated case studies will explore the challenges and possibilities for public-private partnerships. You will learn who the key players are from the public sector, the community and the private for-profit sector, which types of projects are feasible, how projects are planned and proposed, how to obtain public and private financing, how to resolve project management and operations questions, and ways to facilitate and strengthen successful partnerships. ITEM #187: 120 pages/book $49.95 ICSC Members $39.95 To order call or order online at 9

10 Development/Design Certified Development, Design and Construction Professional (CDP) Handbook This handbook is an essential study tool for those planning to take the CDP examination and an excellent resource for any shopping center professional interested in learning more about the subject. Each chapter is written by a shop ping center professional who is experienced in the principles and best practices of development, design and construction. Concepts and procedures are discussed in depth and are supported by illustrations and charts. Test aides are presented throughout the book, and a useful glossary at the end provides definitions of key terms. ITEM #302: 326 pages/book $59.95 ICSC Members $49.95 Shopping Centre Development The Planning and Building Permit Process Across Europe Edited by Clive Ashcroft & Gurjit Atwal This volume examines the legal requirements, regulations and considerations governing the building permit process across Europe. Areas covered include the development plan and challenges, building code and zoning restrictions, municipality and community involvement, securing authorizations for building permits, assessing environmental impact, plus construction issues and related costs. ITEM #012: Book $39.95 ICSC Members $29.95 Brief Notes: Shopping Center Development, Design and Construction Based on the topics covered in the John T. Riordan School for Professional Development, this reference focuses on key development, design and construction concepts. Subjects include construction and cost management, codes and regulations, legal considerations, design techniques and predevelopment plans. Each section identifies core concepts and has a handy glossary. ITEM #301: 368 pages/book $79.95 ICSC Members $ st Century Retail Centers Context, Culture and Community By Ronald A. Altoon Ronald A. Altoon discusses how the design of the most successful shopping centers reflects the values and culture of the communities in which they exist. Includes examples of shopping centers from around the world Australia to Poland to Saudi Arabia focusing on the unique elements of each center. ITEM #262: 229 pages/book $79.95 ICSC Members $59.95 Mixed-Use Development The Impact of Retail on a Changing Landscape Examines the 21st century trend toward mixeduse development within a global context. Offering a history of the format, from ancient cities through the zoning regulations of the United States to the demographic and economic trends propelling the revival of mixed-use projects, this publication examines the prospects and challenges of this lasting movement. ITEM #294: 120 pages/book $4.95 SPECIAL! Retail Rescue: Visions + Strategies for Repositioning Distressed Retail Properties By Ronald A. Altoon Featuring more than twenty-one comprehensive case studies and other examples accompanied by site plans and detailed before and after images, this volume examines the processes, pitfalls and potential of the varying levels of distressed retail asset repositioning. ITEM #007: 192 pages/book $69.95 ICSC Members $59.95 Winning Shopping Center Designs 36th Edition, ICSC VIVA Awards This 36th edition presents ICSC s VIVA Best of the Best and Best Sustainable Design Awards winners along with 13 global award-winning centers that represent the ideals of Vision, Innovation, Value and Achievement. From North America, Latin America, Asia, Europe and North Africa, these centers represent the finest in design and development. Accompanied by photographs, the profiles present the outstanding accomplishments of these noteworthy projects. ITEM #341: 68 pages/book $39.95 ICSC Members $29.95 Winning Shopping Center Designs 35th Edition, ICSC VIVA Awards This 35th edition presents ICSC s VIVA Best of the Best and Best Sustainability Design Awards winners along with 18 global award-winning centers from Asia, Canada, Europe, Latin America, North Africa, the Middle East and the United States. ITEM #334: Book $39.95 ICSC Members $ To order call or order online at

11 Retailing Retailing in China By Laura DeSwart Retailing in China features descriptive profiles of more than 100 retailers of interest operating in China and representing the following retail classifications: Fashion Apparel, Sporting Goods/ Casual Apparel, Jewelry, Household Electronics/ Home Furnishings, Specialty, Health and Beauty, Hypermarket/Supermarket, Food and Beverage, and Cinema. Each profile is presented in both Chinese and English and contains illustrative photographs. Retailing in China is designed to help retailers expand in China by understanding the consumer and business climate and identifying areas of opportunity. ITEM #314: 240 pages/book $39.95 ICSC Members $29.95 Global Retailing Profiling some of the most successful current global retailers, this volume presents invaluable information to help shopping center professionals get a handle on the history, operations, and future plans of many of the most recognizable names in the industry. In addition to providing a description of each retailer, each profile also includes corporate contact information and data about revenue, countries of operation and typical store size. Accompanying full-color photos throughout. ITEM #248: 158 pages/book $4.95 SPECIAL! Getting Retail Right! Improving Productivity with the Right Communication, Training, Merchandising, Marketing, and Tenant-Mix/Leasing Strategies By John C. Williams A valuable resource for retailers and shopping center management who want to boost productivity, Getting Retail Right! examines the characteristics of a successful retailer and the roles of both tenant and landlord in attaining shared financial goals. Topics include: Understanding Retailing, Identifying Weaknesses, Working with Retailers, Training and Service Programs, Better Merchandising, Visual Presentation, Advertising and Marketing, Retail Operations, Occupancy Costs, Tenant Mix and more! ITEM #234: 194 pages/book $59.95 ICSC Members $49.95 Marketing Shopping Center Marketing This is the most up-to-date, authoritative and detailed compendium of marketing strategies, tactics and techniques designed expressly for shopping center professionals. Do it like the experts: conduct market research, do surveys and analyze data, understand consumer behavior and establish the optimal tenant mix for your center, create marketing plans and media plans, develop and implement events and sales promotions and create effective advertising for all media. Includes examples, illustrations, sample forms and much more. See offer on back cover. ITEM #169: 336 pages/book $59.95 ICSC Members $49.95 Sponsorship Opportunities in Shopping Centers This practical guide explains how to build successful partnerships and transform a shopping center into a profitable marketing tool by outlining the principles and practices of sponsorship programs. Sponsorship Opportunities in Shopping Centers, illustrated throughout with real case studies, sample proposals and reports, teaches creative strategies for boosting profits and cultivating rewarding, long-term relationships. Unique and practical knowledge from some of today s most successful industry pros can help you to tap the lucrative income-generating source latent in your existing center. ITEM #260: 96 pages/book $49.95 ICSC Members $39.95 To order call or order online at 11

12 Libros en Español /Spanish Publications Guía para redactar un manual de seguridad para centros comerciales Esta nueva guía es exactamente lo que usted necesita al momento de redactar un manual de seguridad. Incluye temas como las razones por las que necesita un manual, la importancia de las correcciones legales y la necesidad de que el manual refleje la filosofía de quien desarrolla el centro. Además, ofrece recomendaciones relacionadas con los procedimientos diarios, los procedimientos de emergencia y los informes. Número de artículo 276: Precio para no miembros US $29.95 Precio para miembros US $19.95 Guía para redactar un manual para arrendatarios de centros comerciales Corregida y actualizada, esta nueva guía ayuda a crear una relación entre el propietario y el arrendatario más sólida y eficiente, enseñándole a la gerencia a diseñar un manual para los arrendatarios que describa las políticas importantes del centro y los lineamientos de los contratos de arrendamiento. La guía contempla, entre otras, las siguientes cuestiones: Qué incluir en el manual (desde la comunicación de las horas de trabajo hasta los procedimientos de emergencia)? Cómo reunir material y comenzar la redacción? También se incluyen recomendaciones acerca de cómo distribuir el manual una vez terminado. Una lectura obligada para cualquier propietario que aun no haya creado un manual eficaz para arrendatarios. Número de artículo 277: Precio para no miembros US $29.95 Precio para miembros US $19.95 La gestión de centros comerciales Descubra los nuevos secretos del negocio, refresque su memoria e incorpore nuevos conocimentos, sea usted un profesional experimentado o no. La gestión de un centro comercial es un desafío único en el campo de la gestión de propiedades. Requiere un dominio absoluto del arte y la ciencia de identificar, comprender y satisfacer las necesidades de los consumidores, los comerciantes y los propietarios. Es por eso que el ICSC solicitó a 14 profesionales del rubro la explicación de sus especialidades, que van desde la finanza hasta la mezcla de arrendatarios y el arrendamiento, pasando por temas legales y cuestiones relacionadas con el desarrollo y el comercio minorista. Todo puede encontrarlo en La gestión de centros comerciales, un libro que todo profesional de la industria de los centros comerciales debería tener. Número de artículo 272: Precio para no miembros US $59.95 Precio para miembros US $49.95 Arrendamiento de centros comerciales Éste es el único libro dedicado al arrendamiento que necesitará, tengo o no experienca. Esta publicación presenta un panorama global del conocimiento necesario para tener éxito en el arrendamiento de centros comerciales. En este libro, los expertos de la industria comparten su conocimiento acerca del plan de arrendamiento y sobre cómo usar la investigación de mercado para arrendar un centro y la mezcla de mercaderías para hacer proyecciones económicas. También se incluye información sobre cómo realizar una búsqueda de posibles arrendatarios, técnicas únicas de negociación y de venta, el contrato de arrendamiento y su lenguaje, algunas claves para entender y negociar alquileres y otros ingresos, y mucho, mucho más. Acepte el desafío y alcance un conocimiento invaluable sobre arrendamiento! Número de artículo 274: Precio para no miembros US $59.95 Precio para miembros US $49.95 Mercadotecnia de centros comerciales Éste es el compendio más actualizado, autorizado y detallado de las estrategias, tácticas y técnicas de mercadotecnia diseñadas especialmente para profesionales de centros comerciales. Este libro le permitirá beneficiarse de la experticia de algunos de los profesionales de mercadotecnia con el más amplio conocimiento sobre de la industria. Trabaje como un experto: dirija investigaciones de mercado, realice estudios y analice los datos; comprenda el comportamiento de los consumidores y establezca la mezcla óptima de arrendatarios para su centro; diseñe programas de comercialización y recomercialización; cree planes de medios y de mercadotecnia; planifique eventos y promociones de ventas, y llévelos a la práctica; diseñe publicidades efectivas para todos los medios, incluidos el medio gráfico, el correo directo, la vía pública, la radio, la televisión e Internet. Se incluyen ejemplos, ilustraciones, formularios de muestra y mucho más. Número de artículo 273: Precio para no miembros US $59.95 Precio para miembros US $49.95 Desarrollo de un plan de negocios para un centro comercial Una guía para desarrollar un plan de negocios, creada para satisfacer las necesidades únicas de los propietarios, gerentes e inversores de centros comerciales. Desarrollo de un plan de negocios para un centro comercial desmitifica el complejo proceso de elaborar y presentar un plan de negocios para un centro comercial. Se incluye un plan de negocios auténtico, se lo desglosa y se lo explica, punto por punto. Se realiza un análisis completo de los anexos y las partes narrativas. Además, se incluyen listas de control de los miembros del equipo, fuentes de información y más. Con esta guía, el proceso de preparar su próximo plan de negocios, ya sea a corto o a largo plazo, será mucho menos decepcionante y más eficaz. Número de artículo 275: Precio para no miembros US $69.95 Precio para miembros US $ To order call or order online at

13 Libros en Español/Spanish Publications Notas breves: gestión de centros comerciales Descubra los fundamentos de la gestión, los conceptos financieros, la gestión de riesgos y seguros, el contrato de arrendamiento y su lenguaje, las estrategias de arrendamiento, la mercadotecnia, el comercio minorista, el mantenimiento y el proceso de seguridad. Cada capítulo, presentado en un formato sencillo y de fácil lectura, contiene puntos clave, definiciones, listas, ejemplos, fórmulas y muestras relevantes. Resplando por la amplia experiencia de la John T. Riordan School for Professional Development. Número de artículo 270: Precio para no miembros US $79.95 Precio para miembros US $59.95 Diccionario de términos de centros comerciales del ICSC Éste libro será la referencia, que podrá consultar al instante, sobre el lenguaje de la industria de los centros comerciales. Sin importar si usted es nuevo en la industria o un profesional experimentado, los términos nuevos aparecen continuamente. El diccionario incluye términos, siglas y abreviaturas clave que afectan la industria de los centros comerciales; se utilizan definiciones tomadas de 30 fuentes distintas (en todas las definiciones se cita la fuente original); se presentan definiciones múltiples cuando la palabra es utilizada de distinto modo en diversas disciplinas; los términos se clasifican según el contexto del tema tratado en la fuente de donde se obtuvo la definición, y se agrega un glosario: términos y siglas traducidos del español al inglés, francés, alemán y portugués. Número de artículo 269: Precio para no miembros US $39.95 Precio para miembros US $29.95 La biblioteca de formularios para centros comerciales en formato digital La biblioteca de formularios para centros comerciales en formato digital está lista para que usted comience a utilizarla inmediatamente. Los formularios se presentan en Excel 5.0 e incluyen texto, tablas, encuestas y fórmulas sobre los temas de gestión, mantenimiento, finanza, arrendamiento, mercadotecnia, investigación de mercado, seguridad y relaciones con los arrendatarios. Están diseñados para que se los utilice como plantillas que podrá personalizar a fin de satisfacer sus necesidades específicas. Todo lo encontrará aquí, desde informes de inspección y registros de control de equipos hasta formularios de seguro y órdenes de trabajo para los arrendatarios. Número de artículo 271: Precio para no miembros US $69.95 Precio para miembros US $59.95 /Chinese Publications #282: 528 $14.95 ICSC ICSC $9.95 $9.95 #282: 528 $14.95 ICSC $9.95 To order call or order online at 13

14 Other Associations Publications Shopping Center Appraisal and Analysis Second Edition Examines the valuation process for the full spectrum of retail properties, from strip malls, to superregional shopping centers. Inside this new edition you ll find significant updates and a thorough overview of a complex property market and specific guidelines for property analysis and appraisal. Order at: / Making Business Districts Work Leadership and Management of Downtown, Main Street, Business District, and Community Development Organizations This is the essential desk reference for downtown and community business district professionals and board members. It s also a complete survey of all the skills and information students will need as they emerge from school and begin work in this challenging profession. Charts, tables, photographs, chapter analysis and web resources make this vital text even more essential. Order at: / Economic Development: Strategies for State and Local Practice Comprehensive treatment of local economic development. Covers theory (classic and modern); tools (financing, tax policy, non-financial assistance); business attraction and retention; business creation (tools and current issues); the influence of high technology and education; and how to understand and evaluate the development readiness of each local environment Hard Copy. 216 pages. Order at: / Targeted Area Redevelopment No property is an island. The most successful redevelopment initiatives focus on areas, deriving synergies from the improvement of multiple properties. This publication covers issues, trends and lessons learned in area redevelopment. In targeted area redevelopment, localities, through stateenabling legislation, designate an area for redevelopment. Order at: BOMA Publications Allocating Common Area Maintenance (CAM) Charges in Mixed Use Properties (ebook) Calculating CAM charges for a mixed use property can present quite a challenge. BOMA s new publication Allocating Common Area Maintenance (CAM) Charges in Mixed Use Properties highlights the differences in managing a mixed use project compared to a traditional single-use project and outlines methods and guidelines for allocating operating expenses in the project. Order at: The Property Professional s Guide to Emergency Preparedness BOMA s The Property Professional s Guide to Emergency Preparedness is intended as a resource to help property professionals develop emergency, evacuation and recovery plans. Having an emergency plan in place is critical to your building. A comprehensive plan reduces the threat of emergencies through prevention, early detection, notification, effective evacuation or relocation measures, control/ mitigation, communication and recovery operations. This guidebook gives a step-by-step analysis of everything you need to do to prepare a plan while providing a special emphasis on evacuation and recovery. Order at: Retail Buildings: Standard Methods of Measurement BOMA s latest measurement standard, Retail Buildings: Standard Methods of Measurement (2010) provides a uniform methodology for computing, communicating and comparing the measurement of shopping centers and retail buildings. It provides an unequivocal direct measure of the physical size of the floor area of a retail building and offers three measurement methods: construction gross area; exterior gross area; and gross leasable area. Order at: 14 To order call or order online at

15 How to Order Call: (Credit card orders only) Online: (Credit card orders only) Please Print Fax: (Credit card orders only) Mail: International Council of Shopping Centers Publications Orders P.O. Box 271 Annapolis Junction, MD , USA Date Name ICSC Membership Number Company Title Address City State/Province Zip/Postal Code Country Phone Fax SEND ME THE FOLLOWING FOR MY PROFESSIONAL LIBRARY: Quantity Item# Title Price Total BULK DISCOUNT PRICES 15% Off on orders of copies 25% Off on orders of copies 30% Off on orders of 100+ copies SHIPPING AND HANDLING CHARGES #ORDERED U.S./CANADA ALL OTHER COUNTRIES 1 item $7.00 $ items $8.00 $ items $9.00 $ items $13.00 $ items $15.00 $56.00 Over 15 items Call for rates Subtotal Shipping and handling DC, FL, IL, & NY residents add local sales tax % Total $ Allow 2-3 weeks for regular delivery (in North America shipped via U.S. Postal Service, all other locations shipped via express courier service). Expedited delivery available. Call for more information. Payment must be in U.S. dollars. Prepaid orders only. Method of Payment Check or money order enclosed (payable to ICSC) Credit Card: Mastercard Visa American Express Discover Credit Card (include all digits) Expiration Date (month/year) Name (as it appears on credit card) Signature 2015CAT

16 Special Offer! SAVE 25% when you purchase all 5 books in the Shopping Center Book Series. ITEM #169C: $ ICSC Members $ International Council of Shopping Centers 1221 Avenue of the Americas, 41st Floor New York, NY Shopping Center Book Series

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