My HealtheVet. Engaging Consumers Across the Nation
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- Ross Watson
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1 My HealtheVet Engaging Consumers Across the Nation March 2012
2 Registrants: 1,710,777 Nov 10, Apr 30, 2012 ~8.3 million total enrolleees
3 The Changing Point-of-Care 3
4 Why Personal Health Records? Personal Health Records More comprehensive records Access to trusted health education Patient engagement / Self management Wellness Reminders Secure Messaging Patient and provider partnerships 4
5 My HealtheVet Vision Knowledgeable patients are better able to make informed health care choices, stay healthy, and seek services when they need them. Inform Engage Activate 5
6 EHR/PHR: Complementary Tools VA Electronic Health Record (EHR) My HealtheVet Personal Health Record (PHR) Authoritative medical record Computerized Patient Record System (CPRS), Veterans Health Information Systems and Technology Architecture (VistA), Bar Code Medication Administration (BCMA), VistA Imaging CPRS Button indicator for authenticated My HealtheVet user accounts PHR for Veterans Veteran owns information Self-entered information Incremental addition of data extracts copied from the EHR for authenticated VA patients Prescription Refills, Secure Messaging, VA Blue Button: Download My Data 6
7 Statistics 3-Tier Access Model: Visitors Registrants In-Person Authenticated (IPA) through February 2012 More than 64 million visits More than 576,000 users have an authenticated account (IPA) Over 27.5 million VA Rx refills since August 2005 More than 203,000 VA patients opted-in for Secure Messaging 7
8 My HealtheVet Pharmacy Over 27.5 million VA prescription refill requests since launched in August 2005 Encouraging VA patients to play an active role in the medication reconciliation process 8
9 My HealtheVet Research Health Healthy Living Centers Disease and Condition Centers Medical Libraries National Patient Education Library Service Related Conditions In the Spotlight: Monthly feature articles on topics of interest to Veterans, families, and caregivers 9
10 My HealtheVet Personal Information Health Information Card (printable, wallet-size) 10
11 My HealtheVet Wellness Reminders* Hypertension Influenza & Pneumococcal vaccine Colorectal cancer screening Lipid measurement Body mass index (BMI) > 25.0 Diabetic foot exam/ A1C/retinal exam Mammography screening Cervical cancer screen 11
12 FY2011 Year in Review: Major Releases Major Releases Capabilities Enhancement Project VA Electronic Health Record Extracts: VA Appointments VA Allergies and Adverse Reactions VA Chemistry/Hematology Lab Results Blue Button Enhancements: Ability to customize by date range and/or data class Ability to download as text, enhanced PDF or blue button file formats SECURE MESSAGING 12
13 My HealtheVet Benefits Access to Information: Access to relevant trusted patient health education tools and resources increases patient level of engagement and fosters informed decision making. I feel more in control and aware of my choices. 13
14 My HealtheVet Benefits Access to Benefits: Access to care in multiple settings improves Veterans timely access to services, enhancing utilization management. This is a great thing for us, I love being able to refill prescriptions. 14
15 My HealtheVet Benefits Increased Satisfaction: Enhanced satisfaction as a result of improvements in: convenience communication care coordination patient safety patient-provider relationships It s been great, I wish I had it years ago. 15
16 My HealtheVet Benefits Integrated Care Coordination: Personal health record usage complements traditional care settings. Universal secure access to patient health information is critical to integrated care coordination among multiple providers. This has greatly improved my health care. 16
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