Your Path to Lifelong Learning!

Transcription

1 Your Path to Lifelong Learning! Fall Classes in Water Training, pg. 2-7 Hiking at Henry Coe State Park, pg. 29 Veterinary Assistant, pg. 21 Mobile Marketing, pg. 16 Check out Gavilan College Community Education on Classes begin September - January Register & Pay Online: (408)

2 Your Path to Lifelong Learning! FALL 2012 We ve got new and exciting programs including some of your personal favorites! Choose from classes in Digital Photography, Billiards, Country 2 Step, Hiking and much more. Thinking of starting a new career? Take a look at some of our popular career training programs in Wastewater Collections, Veterinary Assisting, Becoming an Auto Wholesale Dealer, Online Teaching, Water Distribution, Notary Public and more. New! Silk Painting Mobile Marketing Hiking at Henry Coe State Park Water Quality Lab & Analysis for Operators Environmental Compliance Returning Favorites iphones, ipads & I m Lost Excel, Word & PowerPoint QuickBooks Salsa Voice Acting Paralegal Don t forget about our online course offerings. Visit our website at Go to page 23 for more details. As an added bonus, we have a secure website which allows you to register for classes 24 hours a day, 7 days a week and pay by credit card. What could be easier? See you at Gav! IDENTIFICATION STATEMENT: Gavilan College (Volume 2, Issue 1) for the Gavilan Joint Community Colllege District is published 9 times per year, with one issue in August, three issues in November, one in January, three in April, and one in May. Gavilan College is published by the Public Information Office, 5055 Santa Teresa Blvd., Gilroy, CA Permission to mail at Periodical rates has been approved at Gilroy, CA. POSTMASTER: Send address corrections to the Public Information Office, Gavilan College, 5055 Santa Teresa Blvd., Gilroy, CA The Gavilan Joint Community College District and the Office of Community Education have made every reasonable effort to determine that everything stated in this brochure is accurate. Courses, programs, instructors, class locations, together with other matters contained herein, are subject to change without notice by the administration of the Gavilan Joint Community College District and the Office of Community Education for reasons related to student enrollment, level of financial support, instructor availability, or for any other reason, at the discretion of the district and college. Alternate Formats: The Gavilan College Schedule of Classes is available in alternate formats, such as Braille, Large Print or E-text. Contact the Disability Resource Center to request a copy at (408) Formas Alternativas: El Catalogo y el Horario de Clases de Gavilán College está a su disposición en diferentes formas de publicación como en braille, para personas privadas de la vista, impresión grande o e-texto. Comuniquese con el Centro de Recursos de Invalidez al telefono (408) o con el Vice Presidente de Instrucción y Servicios para estudiantes, al telefono (408) para solicitar su copia.

3 Contents Business & Money Water Careers Backflow Prevention, Water Quality, Water Treatment, Wastewater Inspection, Exam Reviews, Watsewater Collections, Advanced Water Distribution. Business Management QuickBooks, Supervision & Management, Project Management, Web Pages, Business Plans, Accounting Payroll, MS Excel, Word & PowerPoint. UGotClass Online Courses LEED Exam Prep, LEED AP+, Supervision & Leadership, Practical Math, Government Contracting, Cyber Security, Survey Techniques, Recruiting Gen X & Y, Management, Entrepreneurship, Business Coaching, Business Research, Non-Profit Program Evaluation & Revenue Generation, Personality Profiles, Business Plans, Media Buying, Customer Service, Video Marketing, emarketing, Virtual Meetings, Webinars, Website Strategies, Facebook, Google Analytics, Twitter, Social Media for Business, Mobile Marketing, Online Teaching, Courses for K-12 Teachers. Careers Voice Acting, Notary Public, Escrow Coordinator, Auto Wholesaling, Selling Inventions, Business Trainer. Legal Field Paralegal Training Program, Legal Secretary. Healthcare Veterinary Assistant Training, Continuing Education in Healthcare. Money Matters Stock Marketing Investing. Online Classes Over 250 classes in a wide variety of subjects College for Youth Media/Tech Arts Computer Gaming Camp, Flash, Dreamweaver. Leisure Arts & Crafts Silk Painting. Photography/Digital Media Digital Photography, Photoshop Elements, DSLR Cameras, Low-Light Photography, iphones/ipads. Outdoors Henry Coe State Park, Backpacking. Dance Salsa, Tango, East Coast Swing, Waltz, Country 2-Step, Night Club 2-Step. Special Interest Writing & Publishing Writing Your First Book Conference, Grant Writing, Young Adult Fiction, Screenwriting, Business Writing. Enrichment Ancestry, Billiards, Italy on a Budget, Clutterology. Cooking The Italian Kitchen, The Mexican Kitchen. Languages Spanish, Italian, Grammar Refresher. Other Water, Motorcycle Program. Registration & Information Locations & Maps How to Register Registration Form

4 Business, Careers & Money Water Careers The Water Industry courses listed below are not for college credit. To enroll in credit bearing courses towards a degree or college certificate go to See page 38 for college credit bearing courses. Water Careers and You: Careers in Liquid Gold A Free 3-Hour Information Session Treatment Plant Operators, Distribution System Operators, Wastewater Operations, Mechanics, Electricians, SCADA/ Instrumentation Specialists, Chemists, Biologists, Lab Technicians, Accounting, Clerical, Public Education and More! Meet our industry expert instructors. Learn about exciting, rewarding and well-paying careers in the water industry. Find out how to get into the industry, what kinds of jobs are available, how to advance and where to go to become employed. Hear from regional employers about what they are looking for, how certification can get you in the door and what to expect from a water industry career. Learn about our new Associate s Degree and Certificate program. Get information about how to get started and enrolled. Within the next 5-10 years, over 50% of the current water industry workforce is set to retire. Find out how you can fill the gap in this industry while getting into a great career! Have the opportunity to sign up for in-depth water training classes that will help you get the job you want. Tue, 6:00 pm - 9:00 pm; 1 session on 1/15 FREE Room: PB7 Thur, 6:00 pm - 9:00 pm; 1 session on 1/17 FREE Room: City of Watsonville Civic Plaza, 275 Main Street, 4th Floor Community Room, Watsonville (park at top of garage) Backflow Prevention Testing Program (Ages 18 & Up) This 42-hour course designed to prepare students for the Backflow Prevention Assembly General Tester examination. Training will include excerpts from the USC Cross Connection Control Manual, videos, and exposure to all types of backflow prevention assemblies for practical, hands-on experience in preparation for testing. This class is CDPH & CWEA approved for contact hours. Students interested in a certificate must attend a minimum of 40 hours to qualify to take the certifcation exam. Instructor will provide testing info at class. Exam fee is extra. Students required to purchase textbook: USC Cross Connection Control Manual, 10th edition at: or call Mike Wolf is a Cross Connection Specialist. He holds certifications as an AWWA Backflow Tester, as well as Cross Connection Specialist. He has worked in the industry for 25 years. Tue, Wed, 6:00 pm - 9:00 pm; 14 sessions starting 9/11-10/24 Room: Municipal Service Center, 320 Harvest Drive, Watsonville $495 2

5 Business & Money Water Treatment Plant Operations 2 (Ages 16 & Up) 36-Hour Certificate Program This is an advanced program designed to teach students the principles of operating and maintaining water treatment plants. This course will cover iron and manganese control, the flouridation process, softening, trihalomethanes and demineralization, plant operations, safety, water quality regulations, administration and waterworks math. This program is helpful to students who will be taking the State of California, Water Treatment Operator exam for grades III & IV (T-3 & T-4). This program is CDPH approved for exam and for contact hours. Students required to purchase textbook prior to class: Water Treatment Plant Operation, Volume 2 by Kenneth D. Kerri, most current edition from or call (916) Gregory Williams is an Assistant Project Manager with a local water company. He holds degrees in Environmental Studies and Liberal Arts, Certificate of Achievement in Water Technology and holds T-5 and D-3 certifications. He also serves on various AWWA committees. Tue, 6:00 pm - 9:00 pm; 12 sessions starting 9/11-11/27 Room: PB8 $425 + $15 material fee to instructor Industrial Wastewater New Pretreatment Facility Inspection/Environmental Compliance Designed for operators and other individuals that are interested in the wastewater industry and are becoming pretreatment facility inspectors. This course will cover the fundamentals of pretreatment programs including regulations, sources of industrial wastewaters, pretreatment processes, industrial permitting and inspection and sampling procedures. Emphasis will be placed on industrial inspections and how to monitor wastewater in order to get representative samples. This course is also suggested for professionals working in industrial operations. Approved by CWEA for contact hours. Recommended textbook: Pretreatment Facility Inspection, A Field Study Training Program, Third Edition by Kenneth D. Kerri, most current edition from edu or call (916) Amy Gross is an environmental programs coordinator at a Santa Cruz County agency. She holds certifciations as a CWEA Environmental Compliance Inspector Grade 1 and as a CWEA Lab Analyst Grade 1. Tue, 6:00 pm - 9:00 pm; 4 sessions starting 10/2-10/23 Room: Santa Cruz County, Sanitation Operations, 2750 Lode Street, Santa Cruz $159 + $15 material fee to instructor 3

6 Business & Money New Water Quality Laboratory & Analysis for Operators Jacqueline McCloud is a Water Quality Chemist for the City of Watsonville. She holds a Bachelor of Sciences in Earth Science and certifications as Grade 3 Laboratory Analyst through CWEA as well as a Grade 2 in Distribution from CDPH. CDPH, CWEA & SWRCB approved for contact hours. Water Quality Laboratory & Analysis for Operators Part 1 Designed for prospective or professional water industry operators with focus on laboratory and analysis procedures. Topics include introduction to the laboratory including identification of hazards and safety, sampling and record keeping, understanding physical and chemical analysis and application in process control and working with solids. Wed, 6:00 pm - 9:00 pm; 4 sessions starting 10/3-10/24 Water Quality Laboratory & Analysis for Operators Part 2 Designed for prospective or professional water industry operators with an advanced focus on laboratory and analysis procedures. Topics include jar testing, working with a mini-treatment plant, performing experiments and applying results, microbiological analysis with emphasis on sterile techniques, setting up analysis, affects on a biological treatment plant, dealing with carbons, nitrogen and chlorine. Wed, 6:00 pm - 9:00 pm; 4 sessions starting 1/9-1/30 Sign up for each class for $159 + $15 material fee to instructor. All classes meet at City of Watsonville, Water Resource Center, 500 Clearwater Lane. Intensive Review for Basic Water Distribution Exam Designed for D1/D2 test candidates, this class covers distribution system overview including operation, piping, valves, appurtenances, sources of supply, water quality, disinfection, water regulations, pumps & motors, electricity (water related) and safety. It also covers a math review including area, volume (water and trenches), flow rate & velocity, head - static & dynamic pressure, detention time, feed rate & dosing (chlorine), solution strengths, horse power & pumping and well drawdown. A sample distribution test will be included. CDPH & CWEA approved for 6.5 contact hours. Bring a bag lunch, snacks and calculator. Charles Kemp is a Maintenance Manager of San Jose Water Company and has worked in the water industry for over 20 years. He is a member of AWWA and serves on the Board of Directors for MBWWA. He also holds numerous degrees and industry licenses. Sat, 9:00 am - 4:00 pm; 1 session on 9/8 Room: PB7 $159 + $15 material fee to instructor 4 Intensive Review for Laboratory Analysis Exam Designed for Laboratory Analyst test candidates for Grades 1-3, this 6.5 contact hour course covers topics included in the CWEA study guide, as well as practice math word problems. Focus is on physical and chemical properties, quality assurance & control, laboratory terminology, safety, sampling techniques, common conversions, figures & rounding, advanced wet chemistry analysis, atomic absorption, process control, advanced instrumentation, microbiological analysis, biomonitoring and toxicity, process control, safety & regulations, management & supervision principles and more. Approved by CWEA for contact hours. Jacqueline McCloud is a Water Quality Chemist for the City of Watsonville. She holds a Bachelor of Sciences in Earth Science and certifications as Grade 3 Laboratory Analyst through CWEA as well as a Grade 2 in Distribution, CDPH. Sat, 9:00 am - 4:00 pm; 1 session on 9/15 Room: City of Watsonville, Water Resource Center, 500 Clearwater Lane $159 + $10 material fee to instructor

7 Business & Money Intensive Review for the Wastewater Treatment Exam This intensive review class will get you ready for grades 1, 2 and 3 exams. It includes a pre-test, detailed instruction on the expected range of knowledge for wastewater operators, exam strategies and practice exams. The instructors will provide a refresher on many aspects of wastewater systems and help sharpen your test-taking ability. CWEA and SWRCB approved for contact hours. No prerequisites. Bring a bag lunch, snacks and calculator. Ed Waggoner has over 25 years in water treatment agencies as Chief Operator, project coordinator of facility construction and start-up, training instructor/facilitator and Grade Five Wastewater Treatment Plant Operator. Jeff Hartley holds degrees in Water Management, Wastewater Management and Environmental Technology. He holds numerous licenses and certifications. He has worked as a wastewater operator, services manager and operations supervisor. Sat, 8:00 am - 3:00 pm; 1 session on 9/29 Room: PB8 $159 + $10 material fee to instructor Intensive Review for the Water Treatment Exam Designed for test candidates of the State, Water Treatment Operator exam for T1 and T2, this class includes a treatment system overview including operation, piping, valves, appurtenances, reservoir management & intake structures sources of supply & treatment, water quality, disinfection, water regulations, pumps & motors, electrical safety (water related). It also covers a math review including calculation of dosage rates, area, volume, static head pressure problems and units & conversion factors. A sample treatment test also included. CDPH approved for 6.5 contact hours. Bring lunch, snacks and calculator to class. Charles Kemp is a Maintenance Manager of San Jose Water Company and has worked in the water industry for over 20 years. He is a member of AWWA and serves on the Board of Directors for MBWWA. He also holds numerous degrees and industry licenses. Sat, 9:00 am - 4:00 pm; 1 session on 11/3 Room: PB7 $159 + $15 material fee to instructor Students say: You Guys Rock! Jeff was a great, knowledgeable, qualified, extremely helpful instructor. Ed is passionate about this teaching and is experienced (in the field). Registration info on page 40. Register online at: Fun for All Ages! Backpacking at Henry Coe State Park...pg. 29 Dancing: Salsa, Swing, Waltz & More... pg Computer Gaming (Ages 8-14)...pg. 26 Italian Cooking Series... pg. 35 Digital Photography... pg. 25, Billiards...pg. 34 5

8 Business & Money Introduction to Wastewater Collections 36-Hour Certificate Program Designed for those new to the field or the professional already working in wastewater collections. Approved by SWRCB and CWEA. Class will prepare students for CWEA exams, Grades 1 & 2. Students required to purchase prior to class: Operation and Maintenance of Wastewater Collection System, Vol. 1, 6th edition from or call (916) Arturo Felix is a Public Works Crew Leader who supervises the Wastewater Collection System. He holds certification in Wastewater Collection, Grade 2 as well as numerous certifications in Distribution, Treatment, Cross Connection Control Specialist and he is a General Backflow Tester. Wastewater Collection System (#1) Collection system, types of sewers and responsibilities. Thur, 6:00 pm - 9:00 pm; 1 session on 9/13 Wastewater Collection Components (#2) Laterals, mains, manholes & lift stations. Thur, 6:00 pm - 9:00 pm; 1 session on 9/20 Operation & Maintenance (#3) How to read a blueprint, problems & solutions & basic sewer collection math. Thur, 6:00 pm - 9:00 pm; 1 session on 9/27 Inspection & Testing (#4) What s under our feet, inspecting manholes & closed-circuit television (CCTV). Thur, 6:00 pm - 9:00 pm; 1 session on 10/4 Safety for Operators (#5) Traffic control, safety equipment, manhole hazards and confined space entry. Thur, 6:00 pm - 9:00 pm; 1 session on 10/11 Lift Station Operation (#6) Components, design and types of alarms (SCADA). Thur, 6:00 pm - 9:00 pm; 1 session on 10/18 Pipeline Cleaning & Maintenance (#7) Trouble spots and types of cleaning. Thur, 6:00 pm - 9:00 pm; 1 session on 10/25 Excavation & Trenching (#8) Basic excavation requirements, protection of employees and sloping and benching systems. Thur, 6:00 pm - 9:00 pm; 1 session on 11/1 Sanitary Sewer Management Plan (#9) Organization and legal authority. Thur, 6:00 pm - 9:00 pm; 1 session on 11/8 Sanitary Sewer Overflow Response Plan (#10) Clean up, sewer types & responsibilities. Thur, 6:00 pm - 9:00 pm; 1 session on 11/15 FOG Program & Record Keeping (#11) Best Managment Practices (BMP s), food service establishments, call-in reports, grease inspection, cleaning logs. Thur, 6:00 pm - 9:00 pm; 1 session on 11/29 Sanitary Sewer Collections Certification (#12) Test provider, importance of getting certified. Students receive sample test. Thur, 6:00 pm - 9:00 pm; 1 session on 12/6 Sign up for 1 class at $45 + $2 material fee to instructor or all 12 at the same time for $425 +$15 material fee to instructor. No class on 11/22. All classes meet in room PB8. 6

9 Business & Money Advanced Water Distribution 36-Hour Certificate Program Designed for the water professional, this is a 12-week, 36-hour advanced class in water distribution operations. Course topics include: Introduction and review of water distribution systems Waterworks math (basic & advanced) Distribution components Disinfection Wells and pumps Distribution system hydraulics Safety Water quality and administration Prerequisite: Basic Water Distribution series, equivalent class or D2 certification. This class will prepare and qualify you for Grades D3, D4 and D5 exam.this course satisfies CDPH as a primary distribution course, secondary for both the treatment and distribution exams. CWEA approved for contact hours. Students required to purchase textbook prior to class: Water Distribution System Operation & Maintenance, Kenneth D. Kerri, current edition; or call (916) Mon, 6:00 pm - 9:00 pm; 12 sessions starting 9/17-12/10 (no class on 11/12) Room: PB8 $425 + $15 material fee to instructor How Does Your Business Measure Up? Let our Contract Education Department help you meet your training goals through off-the-shelf or customized training at your place, our place or anyplace at times convenient for you. Some of our training areas include: Water Industry Training Management and Leadership Customer Service MS Office: Excel, Word, PowerPoint Professional Development Technical & Career Certificates Marketing QuickBooks Supervision Workplace Spanish and more! Find out how we can help you improve the bottom line through affordable employee training! Call today for more information

10 Business & Money Business Management Power QuickBooks 2012 for Home or Business Whether you manage your business from home or from the office, you need to develop the day-to-day key skills to run a successful business. This class will focus on basic accounting terms and the Chart of Accounts. A special focus will be placed on customers and vendors, how to use various forms to enter transactions for accurate accounting of A/R, A/P and bank and credit card reconciliation. Find out about inventory; enter it, track it and maintain it. Learn to set up payroll to better manage responsibilities associated with hiring and paying employees. Learn about key reports and develop customized reports that will help you make wise decisions. This is a hands-on class. Pat Catanzaro & Debra Riess are Certified QuickBooks Pro Advisors and have taught the course for years to local businesses. Tue; 6:30 pm - 8:30 pm; 4 sessions starting 11/6 12/4 (no class 11/20) Room: BU111 $99 + $15 material fee to instructor Introduction to QuickBooks (Online) Learn how QuickBooks makes it easy to set up a chart of accounts, reconcile your checking account, create and print invoices, receipts, and statements, track your payables, inventory, and receivables, create estimates and generate reports. W, F for 6 weeks - Select 1 start date only for $99 9/19, 10/17, 11/14, 12/12 & 1/16 Fundamentals of Supervision & Management (Online) Learn to be an effective manager or supervisor. Master the basics of business and organizations, learn the people skills required to motivate and delegate, and get tools for solving problems and conflicts. W, F for 6 weeks - Select 1 start date only for $99 9/19, 10/17, 11/14, 12/12 & 1/16 Project Management Fundamentals (Online) Gain the skills you ll need to succeed in the fast-growing field of project management. Develop all sections of a project plan, become comfortable with the project management body of knowledge, and learn powerful techniques to generate project ideas. W, F for 6 weeks - Select 1 start date only for $99 9/19, 10/17, 11/14, 12/12 & 1/16 Creating Web Pages (Online) Learn how to design, create, and post your very own site on the Web. Discover low-cost marketing techniques and search engine strategies. W, F for 6 weeks - Select 1 start date only for $99 9/19, 10/17, 11/14, 12/12 & 1/16 Creating a Successful Business Plan (Online) Success in business begins with a plan. By committing your idea to paper, you face tough questions and identify strengths and weaknesses. Business plans are not just for financing purposes; they are working documents to guide your business. Start down the path of small business success. W, F for 6 weeks - Select 1 start date only for $99 9/19, 10/17, 11/14, 12/12 & 1/16 Online Class - See page 23 for details. 8

11 Business & Money Accounting Fundamentals (Online) If you re interested in increasing your financial awareness and accountability while also gaining a marketable skill, this course is for you. You ll learn the basics of double-entry bookkeeping, how to analyze and record financial transactions, and prepare various financial reports at the end of the fiscal period. W, F for 6 weeks - Select 1 start date only for $99 9/19, 10/17, 11/14, 12/12 & 1/16 Performing Payroll in QuickBooks (Online) Learn how to use QuickBooks software to process payroll quickly and easily. You ll discover all the steps you need to properly set up your payroll system, troubleshoot common problems, and avoid mistakes. W, F for 6 weeks - Select 1 start date only for $99 9/19, 10/17, 11/14, 12/12 & 1/16 Microsoft Office 2010 Loretta Thompson holds an MBA from CSU Sacramento. She has been teaching and training for over 25 years. Ms. Thompson designs and develops employee training programs and manuals for all size companies. Excel 2010 for Business Create dynamic spreadsheets for your business. Learn how to work with large files, budgets and automation in your worksheets while making your worksheets work for you! Class includes review of basic Excel functions including formatting charts, formulas and functions. Sat, 10:00 am - 1:00 pm; 1 session on 10/6 Word 2010 for Business Learn how to use Word to its full potential. Create professional documents that make an impact. Review basic Word functions including document formatting, working with tabs and tables, headers and footers and automating. Sat, 10:00 am - 1:00 pm; 1 session on 10/13 PowerPoint 2010 for Business Create powerful presentations that making a lasting impression. A review of basic PowerPoint functions including editing slides, working with tabs and tables, using video, sound and automation is included. Sat, 10:00 am - 1:00 pm; 1 session on 10/20 $79 each class + $5 material fee to instructor for each class. All classes meet in room BU111. Registration info on page 40. Register online at: 9

12 Business & Money All classes are online Instructor Led Classes available 24/7 For more info on classes & instructors, visit: LEED Green Associate Exam Preparation (Online) Acquire the fundamental concepts of green building and then prepare to take the Green Associate exam and earn the LEED Green Associate credential from the Green Building Certification Institute. Kelly Gearheart, LEED AP BD+C, LEED AP O+M and Summer Gorder. Starting 9/4 for 8 weeks $695 LEED AP+ Building Design and Construction (Online) Prepare for the LEED AP+ BD&C accreditation exam that (after passing) will allow you to operate as a successful LEED practitioner on and off job sites. Summer Gorder. Starting 9/4 for 8 weeks $795 Supervisory & Leadership Certificate Course (Online) Get practical, easy to understand, and insightful methods for new and experienced supervisors and managers while learning about improving your effectiveness as a leader. Sally Klauss, MBA. Starting 9/4 for 8 weeks $395 Practical Math for the Workplace (Online) Gain a clear and understandable insight into the basic mathematical skills and processes needed to perform financial tasks required in the workplace. Constance Yates. Starting 9/4 for 4 weeks $145 Government Contracting (Online) Conrad Brian Law, COI. Starting 9/4 for 4 weeks $195 Cyber Security for Managers (Online) Designed for non-technical managers, directors and others in the work place, find out about threats and vulnerabilities, safeguards, common attacks, viruses and much more. Stan Waddell. Starting 10/1 for 4 weeks $245 Successful Survey Techniques (Online) William A. Draves, COI. Starting 10/1 for 4 weeks $395 Recruiting & Retaining Gen X and Gen Y (Online) Heather Dimitt. Starting 9/4 for 4 weeks $175 Management Boot Camp (Online) Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness. Suzanne Kart. Starting 10/1 for 4 weeks $295 Entrepreneur Boot Camp (Online) Develop the characteristics, knowledge and skills needed to become a successful entrepreneur. Starting 9/4 for 4 weeks $195 10

13 Business & Money All classes are online Instructor Led Classes available 24/7 For more info on classes & instructors, visit: Business Coaching Certificate (Online) Gain skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Marie A. Johnson and Sherri Restauri Carson. Starting 9/4 for 8 weeks $295 Business Research Certificate (Online) Discover the specific knowledge needed to succeed in researching and utilizing the best data for decision-making for your work organization. Cathy Boys and Mary Dereshiwsky. Starting 9/4 for 12 weeks $495 Program Evaluation for Nonprofit Professionals (Online) Improve your program, by finding out how to improve your evaluation planning, data collection, data analysis and data use. Myia Welsh. Starting 9/4 for 4 weeks $245 Using Personality Profiles for Better Work Performance (Online) Sally Klaus. Starting 10/1 for 4 weeks $295 The Business Plan (Online) Discover the basics for preparing your business concept, building your plan, and evaluating your business for feasibility. Mary Beth Izard. Starting 10/1 for 4 weeks $195 Media Buying Strategies (Online) Discover the marketing planning process for marketing and media buying decisions though concepts and strategies from a business decision-making perspective. Erin Parnell. Starting 10/1 for 4 weeks $195 Revenue Generation for Non-Profits (Online) Build revenue streams for your non-profit organization by discovering how to increase revenue from your current activities. Fred Bayley. Starting 9/4 for 8 weeks $495 Registration info on page 40. Register online at: 11

14 Business & Money All classes are online Instructor Led Classes available 24/7 For more info on classes & instructors, visit: Certificate in Customer Service With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, servicing your audience, or turning inquiries from potential customers into sales, good customer servicing is now one of the central factors in organizational success. Nanette Sanders-Cobb and Fred Bayley are LERN instructors. Keys to Customer Service (Online) Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life. Translate your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service. The payoff will be enormous. Starting 9/4 for 4 weeks Extraordinary Customer Service (Online) Transform your customer service into something extraordinary by focusing on the essential elements that yield big results. Discover how easy it is to take your customer service to the next level. You ll take away a plan that will help start you on your pathway to success. Starting 10/1 for 4 weeks Sign up for 1 class at $145 or both at the same time for $245. Video Marketing Certificate Increase your customer base and successfully market your business. Jennifer Selke and Erin Huggins are LERN instructors. Video Marketing (Online) Discover how to use simple online video to quickly bond with your viewer, drive traffic to your website, boost business and build brand awareness. Starting 9/4 for 4 weeks YouTube for Business (Online) Increase your business with YouTube, the online video site and now the second largest search engine. Discover the power of video for your organization, and how to use it as a marketing tool to reach and serve more people. Starting 10/1 for 4 weeks Sign up for 1 class at $245 or both classes at the same time for $395. Registration info on page 40. Register online at: 12

15 Business & Money All classes are online Instructor Led Classes available 24/7 For more info on classes & instructors, visit: emarketing Essentials Series Get a fundamental yet advanced introduction to emarketing. It is relevant for any type of organization, including businesses, non-profits and government agencies. Dan Belhassen and Susan Hurrell are , search engine optimization and online ad experts. Improving Promotions (Online) Discover new ways to improve your promotions, including when and what to , and testing copy. Then find out how to analyze your response rates, including getting the benchmarks for open and click-through rates. Improve your promotion and responses with tracking and testing. Starting 9/4 for 4 weeks Boosting Your Website Traffic (Online) Acquire the basic skills to boost your web site traffic, including how to analyze your visitor traffic, how to use search engine optimization for greater visibility and exposure in Google searches, and how to redesign your web site copy to increase your visitors and results. Starting 10/1 for 4 weeks Online Advertising (Online) Get the keys to making online advertising work for you and your organization. See how pay-per-click advertising and Google AdWords works. Find out how to test low budget Adword campaigns, target local audiences, use Facebook advertising and determine the demographics and numbers of people you want to reach. Starting 11/5 for 4 weeks Sign up for 1 class at $195 or all 3 at the same time for $

16 Business & Money All classes are online Instructor Led Classes available 24/7 For more info on classes & instructors, visit: Certified Virtual Meeting Planner (Online) Gain expert knowledge from the featured topics: Virtual Meeting Technology, Keys to Effective Design of Virtual Meetings and Managing Virtual Meetings. Plus, get the option of being recognized for your knowledge by becoming a Certified Virtual Meeting Planner after taking a certification exam. William A. Draves & Suzanne Kart are LERN instructors. Starting 9/10 for 10 weeks $795 Designing Successful Webinars (Online) Save money and reach more people through webinars. William A. Draves. Starting 10/1 for 4 weeks $195 Facebook for Business: Advanced Skills for Businesses & Organizations (Online) Discover new tools and proven techniques to increase business and expand your reach. Jennifer Selke. Starting 10/1 for 4 weeks $245 Advanced Website Strategies (Online) Create content that is engaging and purposeful, discover ways to identify who your real audience is and find out what you want to say and where and how you want to say it. Michael Weiss. Starting 10/1 for 4 weeks $195 Google Analytics (Online) Aimed at non-technical users, we will take you through all the key techniques and how to use website analytics using the worldstandard Google Analytics, a free online tool. Dan Belhassen. Starting 10/1 for 4 weeks $195 Twitter (Online) Learn the best way to take advantage of the unique opportunities Twitter offers - and discover the best ways to create relationships and network with your key constituents. Suzanne Kart. Starting 10/1 for 4 weeks $

17 Business & Money All classes are online Instructor Led Classes available 24/7 For more info on classes & instructors, visit: Social Media for Business Certificate Get in on this exciting and growing way to communicate with, market to and serve your customers and clients. Jennifer H. Selke and Suzanne Kart. Introduction to Social Media (Online) Learn what social networks are and their role in your business and personal life. Find out how businesses are using their sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients. Starting 9/4 for 4 weeks Marketing Using Social Media (Online) Develop a two-way communication and marketing strategy for your organization using social networks. Learn quick, easy ways to use Twitter, blogs and LinkedIn to engage your customers or clients. Starting 10/1 for 4 weeks Integrating Social Media in your Organization (Online) Take away practical strategies and techniques for implementing social networks for your organization or business. Learn how to create your own private social network using Ning, work socially using Google Docs and calendars and move your website to an interactive Web 2.0 site. Starting 11/5 for 4 weeks Sign up for 1 class at $195 or all 3 classes at the same time for $495. Registration info on page 40. Register online at: 15

18 Business & Money All classes are online Instructor Led Classes available 24/7 For more info on classes & instructors, visit: Mobile Marketing Certificate New Discover why mobile marketing is essential to increasing your business. Learn about essential apps, find out about location-based marketing and then develop a marketing plan to implement at your business. Dan Belhassen, Susan Hurrell, Simon Salt and Heather Dimmitt are LERN instructors and are experts in the field of mobile marketing. Mobile Marketing (Online) More than half of U.S. consumers who ve made purchases on their Smartphone have done so in response to a mobile marketing message. Smartphones sales will exceed 420 million in Analysts forecast these sales will surpass 1 billion by the end of The way consumers are interacting with brands and connecting to the world is changing because of mobiles. Find out about location-based marketing, mobile payments, QR codes, applications, and mobile coupons. You will learn how mobile marketing can increase your capabilities to retain current customers and gain new ones. Starting 9/4 for 4 weeks $195 Creating Cell Phone Apps for Your Business (Online) Cell phone apps are the latest way smart businesses are reaching their customers. It seems that nearly everyone is carrying and using a Smartphone these days and smart organizations across the globe are investing in building cell phone apps for their businesses. In this four-week course, we will provide you with step-by-step instructions on how non-technical users can build, deploy and market Smartphone applications across Android, iphone and Blackberry platforms. The course is ideal for business owners and executives who want to understand how Smartphone applications can be inexpensively built, and also for technical users who want to understand how to quickly deploy smartphone applications. Starting 10/1 for 4 weeks $245 Advanced Mobile Marketing (Online) Come get the knowledge needed to implement a mobile marketing plan for your organization. Find out about proximity marketing, mobile marketing metrics, and developing a mobile marketing campaign. Learn how to promote your app on the web, build a landing page for your app, and track application usage. Then take home a blueprint for creating guidelines and standards for your mobile marketing effort, and how to measure its success. You will leave this course with the knowledge to implement a mobile marketing plan for your organization. Starting 11/5 for 4 weeks $245 Sign up for 1 class at the class rate or all 3 at the same time for $

19 Business & Money All classes are online Instructor Led Classes available 24/7 For more info on classes & instructors, visit: For K-12 Teachers Optional 1.0 graduate credit from the University of South Dakota, $40 additional fee, pay later. Generational Learning Styles for K-12 Teachers (Online) Starting 11/5 for 4 weeks $145 Social Media & Online Tools for K-12 Teachers (Online) Starting 11/5 for 4 weeks $145 Gender in the Classroom (Online) Starting 10/1 for 4 weeks $145 Online Learning & Teaching for K-12 Teachers (Online) Starting 10/1 for 4 weeks $145 Certificate in Teaching Adults (Online) This is your invitation to teach others and join in one of the more important functions in life passing on knowledge & skills to others. Learn fundamental and advanced information to improve your teaching. Your lead instructor is author of the best-selling book How to Teach Adults. The ebook version is included in the course. William A. Draves and Kassia Dellabough are LERN instructors. Starting 9/4 for 8 weeks $295 Certificate in Online Teaching From building to improving an online course, from fostering online discussion to encouraging student interaction, from traditional assessment to online tests, this program will give you the fundamentals of teaching online and advanced tips and techniques. William A. Draves, Dr. Rita-Marie Conrad, Dr. Rena M. Palloff and Dr. Keith Pratt. Advanced Teaching Online (Online) Discover how to plan, develop and teach an online course using our ten-step model for developing your online course. Starting 10/22 for 1 week Designing Online Instruction (Online) Learn about the online instructional environment, envisioning and developing a web course, phases of design and development, design guidelines, and more. Starting 11/5 for 1 week Building Online Learning Communities (Online) Learn about dialogue as inquiry, negotiating discussion guidelines, and intergroup and other forms of collaboration. Starting 12/3 for 1 week Sign up for 1 class at $195 or all 3 at the same time for $

20 Business & Money Careers Introduction to Voice Acting (Ages 18 & Up) Have you ever wanted to be the voice everyone hears in commercials and in film? You too can become a Professional Voiceover Artist! In this fun and interactive class, you will learn some of the details of the industry. Your instructor will coach you while recording your voice. Be warned, many who have taken this class have gone on to become real, bona-fide professional Voice Actors. Voices for All instructors are professional voice actors. Wed, 6:00 pm - 8:30 pm; 1 session on 10/3 Room: LI100 $39 Become a Notary Public in One Day (Ages 18 & Up) This intensive one-day seminar is designed to equip you with everything you need to know to become a successful Notary and includes a practice Notary Public Exam in addition to the State Exam. Register for the exam from 4:15-5pm. Exam is from 5-6pm. For the exam, bring a $40 check payable to Secretary of State, current driver s license or state-issued ID, a 2x2 color photo, and a few #2 pencils. Fingerprints required after you pass the exam. Note: Arrive early; no one admitted after class begins. No refunds for late arrival. Notary Public Seminars instructors have many years of experience in the notary and loan signing field. Sat, 8:00 am - 6:00 pm; 1 session on 10/27 Room: SS210 $95 + $30 material fee to instructor Renew Your Notary Commission (Ages 18 & Up) Renewing notaries are required to take a three-hour approved notary refresher course and notary exam; this class will satisfy that requirement. See notary exam info above. Notary Public Seminars. Sat, 12:45 pm - 6:00 pm; 1 session on 10/27 Room: SS210 $49 + $30 material fee to instructor Make Money as a Escrow Transaction Coordinator (Ages 18 & Up) Become the Transaction Coordinator for your real estate office or coordinate escrows right from your home. You ll learn how to schedule, track and coordinate all events in a real estate transaction, including foreclosures, and to understand your role as liaison between the agent, buyer, seller and multiple vendors. You will also learn how to fill out all necessary escrow paperwork, easy ways to keep track of tasks, appointments and vendors, the best software to use or options for creating your own. Discover how to coordinate from your home office plus receive a list of recommended tools. Notary Public Seminars. Sat, 9:00 am - 4:00 pm; 1 session on 12/1 Room: SS210 $99 + $40 material fee to instructor Make Money as an Auto Wholesale Dealer (Ages 18 & Up) Learn how to supplement your income buying and selling wholesale cars as a home-based business or purchase your favorite vehicles at huge discounts. You will learn 6 techniques that create profits and cash flow. Discover how to get your auto dealer license in 15 days. Discover the how to s, where to buy below wholesale prices and how to sell at retail prices. This class is DMV approved and you ll receive a DMV certificate of completion after you complete the class exam. Benefits of a dealer license include dealer plates for vehicles that can be used for business and pleasure, auto parts and services at wholesale prices and sales tax exempt, ability to travel and do business in every state, import and export opportunities, tax deductions and dealers DO NOT pay annual registration or smog fees on vehicles owned as inventory. Wayne Williams owns and operates an auto dealership and insurance agency. He is also a licensed DMV Dealer Education instructor. Mon, Tue, 6:00 pm - 9:00 pm; 2 sessions starting 10/1-10/2 Room: HU105 $85 + $20 material fee to instructor 18

21 Business & Money How to Sell Your Ideas & Inventions Learn proven ways to cash in on your inventions. If your idea works, it s a GREAT idea, but now you need to make money with it. Popular TV programs have shown that people just like you are creating and selling their ideas & inventions for big money! If you want to secure the rights to your ideas and learn the proven way to CASH IN on your inventions, this course will show you how to: Protect your ideas with patents, trademarks and copyrights Evaluate your idea for marketability Find potential buyers for your invention Offer it for sale in the safest method possible. Mike Rounds of Rounds, Miller & Assoc., has spent over 10 years training thousands of inventors. He is also the author of How to Sell Your Inventions For Cash. Thur, 6:30 pm - 9:30 pm; 1 session on 10/18 Room: LI100 $39 + $30 optional material fee to instructor Become a Professional Business Trainer Looking for a new career opportunity that allows you to share your expertise with others? Look no further than becoming a Professional Business Trainer. Learn to create and write effective training manuals, utilize interactive training exercises, create online training sessions and learn to seek out existing training opportunites with companies that are ready to hire. Mike Rounds of Rounds, Miller & Assoc,, combines a diverse background of marketing, business, technology, and entrepreneurism, with a passion for teaching and platform dynamics, to guarantee you an excellent experience. Tue, 6:30 pm - 9:30 pm; 1 session on 10/23 Room: LI100 $49 + $30 optional material fee to instructor Legal Field Registration, Info and Refund Policies, Contact Center for Legal Studies: or Offered in partnership with Center for Legal Studies. Since 1980, the Center for Legal Studies has graduated more Paralegals, Legal Secretaries, Legal Investigators, Mediators, and Legal Nurse Consultants than any other legal education training program in the country. Legal Secretary (Online) This intensive program is designed for both beginning and experienced secretaries who are interested in improving their skills and working more efficiently within the law office. You will study the following topics: legal terminology, legal process, jurisdiction and venue, ethics, written communications including letters, pleadings, discovery, notices and motions, filing procedures, billing and accounting, time management, records management, an overview of commonly used word and data processing programs, legal research, memoranda preparation and citation format. Certificate of Recognition will be mailed to graduates within 4 to 6 weeks of completion of program. Prerequisites: HS Diploma or GED, command of the English language; college course level work recommended. Starting 10/15-11/30 or 1/14-3/1 Textbook Fees: Approximately $75 + s/h from the Center for Legal Studies. Westlaw access is highly recommended. $575 19

22 Business & Money Paralegal Training Program In order to work as a Paralegal in California, students must complete the Paralegal Training Program, CORE (both sessions) and 6 online Advanced Paralegal Training Program Courses. Successful graduates of both programs will be awarded a Certificate of Recognition from Gavilan College Community Education. It provides an acknowledgement that the student has achieved the level of professional knowledge and competency necessary to work within the legal field, and is designed to satisfy the requirements of the California Business and Professions Code, Certificate will be mailed within 4 to 6 weeks of completion of program. Prerequisites: HS Diploma or GED, command of the English language; college course level work recommended. Paralegal Training Program - CORE (Online) This intensive, nationally acclaimed program is designed for beginning as well as advanced legal workers. Train to assist trial attorneys, interview witnesses, investigate complex fact patterns, research the law, and assist in preparing cases for courtroom litigiation. The instruction is practice orientated and relates to those areas of the law in which legal assistants are most in demand. Students will be expected to complete a significant amount of homework for each session. Starting 10/15-11/30 & 1/14-3/1; 90 clock hours Textbook & Westlaw Fees: Approximately $ from the Center for Legal Studies. $1189 Advanced Paralegal Training Program (Online) You must complete 6 online courses from below to complete the Advanced Training Program. You may enroll in 3 topics per each 7-week session. Pre-requisites: Completion of Paralegal Training Program CORE. Advanced Legal Research Constitutional Law and Civil Liberties Family Law Business Law Practice Immigration Law Criminal Procedure Mediation and Other Forms of ADR Estate Planning: Probate, Wills, and Trusts Victim Advocacy Bankruptcy Law Practice Water Law Intellectual Property Education Law Criminal Law Real Property Law Starting 10/15-11/30, 1/14-3/1; 270 clock hours $1650 Textbook Fees: Approximately $55-$160 per class + s/h fees from the Center for Legal Studies. Westlaw Fee: $75 for online access for duration of Advanced Paralegal Training Program Registration, Info and Refund Policies, Contact Center for Legal Studies at: or

23 Business & Money Healthcare Offered in partnership with Boston Reed College. Boston Reed College instructors have many years of experience in the Health Career Training field. Financial assistance available through Boston Reed College partnership loans at Veterinary Assistant Training Program As a Veterinary Assistant you will help the Veterinarian or the Veterinary Technician in their daily tasks. You will feed, water, and examine pets for signs of illness, disease, or injury; clean and disinfect cages and work areas, as well as sterilize laboratory and surgical equipment in laboratories, animal hospitals and clinics. This course combines 35-hours of classroom instruction with a 24-hour externship to provide you with a complete learning experience for a total of 59 hours of instruction. Prerequisites: 18 years of age or older; HS diploma or GED; proficiency in keyboarding; basic understanding of computing & word processing; command of English language (pre-assessment given prior to first day of class). Students will be required to have internet access, printing capabilities and an address. No veterinary office work experience required. Call for information packet. Sat, 9:00 am - 4:30 pm; 5 sessions starting 10/20-12/1 (no class 11/10 & 11/24) Room: HU102 $1099 Cancellation Policy: Up to Friday, October 12, 2012 Community Education office must receive your request for cancellation in writing via fax, or by mail (mail must be received by deadline; postmarks not accepted) by Friday, October 12, 2012, 5pm. You will receive your money back minus a $500 cancellation fee. For more information on this program or on our popular Pharmacy Technician program, visit our website at and from the home page, click on our Pharmacy Technician/Veterinary Assistant link. Continuing Education Units in Healthcare (Online Certificate) Contact Hours vary by program. CEU s are available for the following programs: Certificate in Complementary & Alternative Medicine, $199 Certificate in End of Life Care, $189 Certificate in Gerontology, $189 Certificate in Growth & Development through the Life Span, $149 Certificate in Integrative Health, $475 Certificate in Integrative Mental Health, $135 Certificate in Issues in Oxygenation, $149 Certificate in Legal & Ethical Issues in Nursing, $169 Certificate in Pain Assessment & Management, $169 Certificate in Perinatal Issues, $99 Certificate in Spirituality, Health & Healing, $199 W, F for 6 weeks - Select 1 start date: 9/19, 10/17, 11/14, 12/12 & 1/16 21