TANNER Vietnam Ltd. German Engineering Quality - Made in Vietnam

Transcription

1 TANNER Vietnam D/8 Ho Van Hue, Ward 9, Phu Nhuan District, Ho Chi Minh City, Vietnam Tel Fax TANNER Vietnam Ltd. German Engineering Quality - Made in Vietnam Standard Operating Procedures (SOP) with Document Management System Solution (DMSS)

2 Content Company Information Standard Operating Procedures ( SOP) Benefits, Service Offers and Samples Document Management System System Requirements User Interface Document management Next steps Document tree Document inventory Page 2

3 TANNER AG makes technology coherent! Founded in 1984 Over 260 employees in Germany and worldwide Almost 700 customers and more than 10,000 projects 28 years of experience in Professional technical documentation Generating product catalogues Implementing sophisticated information management systems Consulting services Microsoft Certified Gold Partner Won the Quality Award 2008 from the state of Bavaria in Germany Won the prestigious award of "Employee Champion of Germany 2012" by the German Society for Quality (DGQ). Page 3

4 TANNER offices and branches Lindau/Germany - Headquarter Ho Chi Minh City (Vietnam) Paderborn Erlangen Reutlingen Philippsburg Eschborn München Hamburg Düsseldorf Genova (Italy) Page 4

5 TANNER Vietnam German Engineering Quality-Made in Vietnam Founded in qualified: Software/ ios/ Android Application Developers IT Engineers Construction Engineers Mechanical Engineers Technical Editors Engineering Consultants Business Management Consultants Translation Management Officers Graphic Designers Engineers in System Integration, Database Development, Document Management & Website Development. Page 5

6 TANNER Vietnam German Engineering Quality-Made in Vietnam Green Office certified by WWF Vietnam Page 6

7 Our portfolio Technical Documentation Translation Management Service Product Catalog Development Website Engineering Automation & System Integration ios/ Android Application Development Database Development Document Management Standard Operating Procedures-SOP Solution for Vietnam Green Office Consultancy Service Page 7

8 Our valued customers Page 8

9 Our valued customers Page 9

10 Standard Operating Procedures (SOP) What is SOP? A uniform system for developing, maintaining and providing access to procedural documents (policies, procedures, directives, standards, manuals and guidelines) General Benefits: A uniform guideline and framework for management A tool to maintain consistent quality of the outcome Page 10

11 Standard Operating Procedures (SOP) Specific Benefits: For an existing company: Provide significant work-performance improvements Create clear & organized system to seize control of work-frame Effective communication tool contributing to work-understanding and satisfaction For a start-up company: Speed up the process of company establishment Encourage the company to focus on their core business Defined forms and processes that are understandable to everyone => encourage multi-tasking Page 11

12 Standard Operating Procedures (SOP) Services Software Training Consultancy in: Administration Human Resources Finance and Accounting IT & System Administration Updating SOP accordingly to : Vietnamese Laws ISO Customization of content and layout (content, language, layout, logo ) Page 12

13 SOP Sample Administration FORM SPECIMEN PROCESS Page 13

14 SOP Sample Human Resources FORM SPECIMEN PROCESS Page 14

15 SOP Sample Accounting SPECIMEN - ENG SPECIMEN - VNE PROCESS Page 15

16 SOP Sample Information Technology FORM-ENG FORM-VNE PROCESS Page 16

17 SOP Sample Marketing & Sales FORM SAMPLE PROCESS Page 17

18 SOP Sample Quality Management FORM SAMPLE PROCESS Page 18

19 Document Management System (DMS) Document management system allows users to: Manage and organize documents of the SOP Access documents through intranet/internet Supporting document types: MS Word, MS Excel, MS Powerpoint, MS Visio, RTF, PDF Authority: Administrators: manage documents and users Normal users: view, download documents Page 19

20 Document Management System (DMS) System Requirements Client side: Internet Explorer 7+ or Firefox 3.0+ Acrobat reader 7.0+ Server side: JRE 1.6 Tomcat 6.0 MySQL 5.0 Acrobat Distiller 6.0 Microsoft Visio 2003 Microsoft Word 2003 Microsoft Excel 2003 Microsoft Powerpoint 2003 Page 20

21 Document Management System (DMS) User interface Page 21

22 Document Management System (DMS) Document Management Page 22

23 Document Management System (DMS) User management Page 23

24 Document Management System (DMS) Edit user information Page 24

25 Document Management System (DMS) Edit role permissions Page 25

26 Document Management System (DMS) Further Use Cases Managing other documents, for example soft-copies of contracts, soft-copies of employee s documents Management center for all office documents of the company from different locations Page 26

27 Document Management System (DMS) Ideas to extend the DMS: Full-text search Version Management Support collaboration Support image and multimedia file formats Users activities report Windows domain identification Work at a document management center for other system Page 27

28 Thank you for your attention. TANNER Vietnam Limited 43D/8 Ho Van Hue Str., Ward. 9 Phu Nhuan Dist, HCMC Elmar Dutt - Managing Director vietnam@tanner.de Sales & Marketing Department salesvn@tanner.de Ext: 106 Page 28