Making IT serve the needs of BUSINESS.

Transcription

1 Making IT serve the needs of BUSINESS.

2 SAFE. SIMPLE. SMART. Whatever the size of your business, however complex your IT needs, Atomic Data can identify, design, implement, and manage your technology solutions. We re flexible, proven partners with products and services you can trust so you feel safe.

3 COMPREHENSIVE IT SOLUTIONS Our expertise and experience add up to product and service offerings that exceed client expectations on a daily basis. It s really that simple. DATA CENTERS AROUND THE GLOBE & AROUND THE CORNER INFRASTRUCTURE & APPLICATION SYSTEMS MANAGEMENT THE ATOMIC CLOUD ANNUAL IT ASSET REVIEW & BUDGET PLANNING 24x7 REMOTE NETWORK MONITORING & MANAGEMENT 24x7 ON-SITE SERVICE & SUPPORT MICROSOFT HOSTING & DEVELOPMENT

4 WORLD CLASS, SECURE DATA CENTERS AROUND THE GLOBE & AROUND THE CORNER We maintain secure facilities around the globe to keep your business infrastructure up and running no matter what. Our downtown Minneapolis data center features 15,000 square feet of the most advanced technology in the industry. Minneapolis, MN Edina, MN Phoenix, AZ Dallas, TX Toronto, Canada London, England Madrid, Spain Hong Kong, PRC FACILITY INFORMATION Prior Federal Reserve vault space Carrier-neutral facility Raised flooring 1U to full-racks available SECURITY SOC 3 certification Locking cages and racks 24x7 access for verified staff 24x7 on-site security 24x7 environmental monitoring Dedicated cages available Private lounge with amenities Ongoing SOC 3 preventative maintenance LEED platinum certified building 24x7 on-site Network Operations Center Video surveillance, man-trap, multi-factor security, cage door sensors, biometrics, and criminal background checks Our facilities feature SOC 3 certification SOC 2 Type II attested Shared or dedicated racks 1U to full racks Scalable power options Redundant UPS Generator backup 24x7 monitoring Managed load balancer Managed firewall Managed disaster recovery Managed colocation POWER Dual grid feed building Dedicated and usage-based power billing Dual distribution paths (A+B) Dual UPS provides 90 minutes of backup time at full load UPS system with dual battery strings Maintenance bypass cabinet to sustain load during concurrent maintenance On-site diesel generator 20,000-gallon fuel reserve 6 7

5 INFRASTRUCTURE & APPLICATION SYSTEMS MANAGEMENT THE ATOMIC CLOUD Atomic Data invested in infrastructure so you wouldn t have to. Cloud computing doesn t have to be overwhelming. When you partner with Atomic Data, the sky s the limit. INFRASTRUCTURE AS A SERVICE PLATFORM AS A SERVICE SOFTWARE AS A SERVICE Consolidate your physical servers onto Atomic Data s virtual infrastructure to improve utilization and reduce up-front costs. Your custom applications can reside in our web servers, operating systems, databases, and infrastructure. Our platform engineers can even architect, implement, manage, and optimize your platform. Implement more quickly and avoid significant up-front costs with your SaaS solutions. Together with VMware, the global leader in virtualization and cloud infrastructure, we can help you build the perfect cloud solution one that leverages your existing IT resources and aligns seamlessly with your specific needs. - More secure than public cloud solutions - Managed data balancing - Managed firewall CLIENT BENEFITS Resources on demand Flexible billing Monthly contracts COMMON USES HR CRM Procurement Finance Compliance Collaboration 8 9

6 ANNUAL IT ASSET REVIEW & BUDGET PLANNING Your Atomic Data Orange Book is a custom, comprehensive survey and analysis of your existing technology and infrastructure that helps you form a strategic IT road map as part of your business plan. NETWORK MONITORING & MANAGEMENT Downtime can be costly. With remote monitoring and management tools, our Network Operations Center (NOC) can pinpoint and resolve issues before your business is brought to its knees. ASSETS & PROJECTS OVERVIEW RECOMMENDATIONS Each category is given a score based on a variety of factors, including age, manufacturer support, etc. A DETAILED INVENTORY & ANALYSIS OF Network devices Servers Workstations Printers Software Backup procedures Spam/Anti-virus We outline your most critical network issues. We also recommend upgrades, replacements, or necessary service changes. - Current & future state network diagrams - Implementation time lines - Detailed cost summaries - Annual update Atomic Data uses the best tools in the industry to monitor and manage your infrastructure. THE NOC IS A CALL, CLICK, OR AWAY 24x7x365 MONITORING PACKAGES NOC Basic NOC + NOC Advanced Monitors hosts, network hardware, applications, and much more SNMP, ping, latency, load average, memory utilization, and environmental checks Stores, analyzes, and indexes logs, config files, s, source code, etc. Server, workstation, services, counter, and process monitoring plus remote access, virus protection, and auditing BEST PRACTICES Your service plan and IT schedule provide an outline of what should be serviced and when. Availability, inventory, performance, and event monitoring and management 10 11

7 ON-SITE SERVICE & SUPPORT MICROSOFT HOSTING & DEVELOPMENT The Atomic Data Service Desk is always available to keep you and your clients happy and your staff productive. Atomic Data simplifies hosting and development without sacrificing flexibility, accessibility, or security. 24x7x365 SERVICE , phone, portal ticketing Always live, always available Minneapolis-based techs Direct escalation paths Custom toll-free number Custom call greetings HOSTED EXCHANGE - Low cost per user; scalable to any number - Integrates , calendar, and contacts - Supports Mac, Windows, ios, Android, etc. - Supported 24 x 7 by the Service Desk - Remote workstation configuration Is your IT team struggling to keep up with growth, trends, or workload? Our on-site support enables you to augment or eliminate your IT resources. INVALUABLE SUPPORT Microsoft Certified Engineers Emergency & Scheduled Visits Hardware or Software Upgrades Repair & Deployment HOSTED SHAREPOINT DEVELOPMENT - Bronze, Silver, and Gold packages available - Scalable to any number of users - Eliminates other, insecure file share systems - Manage tasks and workflow - Easily share documents and control versions - Integrates with Microsoft Office suite - Custom SharePoint sites - SQL database design and optimization - Custom websites - Mobile CRM and sales apps - License Mobility Partner 12 13

8 OUR TEAM, OUR PARTNERS YOUR SUCCESS Atomic Data is built on a foundation of cutting-edge technology, but the knowledge and skills of our team and our partners are what set us apart. We make you smart. 15

9 WE VALUE ALL OF OUR CLIENT RELATIONSHIPS. We believe in providing value, too. Atomic Data has been a key partner in our humanitarian work by ensuring that all of our technology needs are met in a timely, effective, and professional manner. COLLEEN STRIEGEL, DIRECTOR OF HR The wealth of engineering knowledge and expertise Atomic Data possesses really sets them apart from their competition. Curt Hoeppner, Purchasing Manager It s refreshing to have a vendor who actually delivers the value they sell; first by understanding our mission and then by providing the right technology. Atomic Data is the definition of a solutions provider. Christopher Huerta, VP of Operations Through our partnership we have enjoyed a much more reliable and robust computing and network infrastructure for the benefit of our employee-owners and clients. Eugenio Di Lorenzo, CEO Atomic Data s expertise, skill, timely delivery and willingness to craft the customized solution that fits within our non-profit budget won our initial business. Bob Hickcox, Director of IT Atomic Data is a key strategic partner for our organization. Their service offerings and responsive customer service model have enabled us to take our IT functions to the next level. Tim Thull, SVP & CIO I view Atomic Data as a partner in our business because they re such an important and integral part of what we do. Steve Poindexter, President I rest easier knowing that Atomic Data is there for us 24x7x365. Chad Wormsbecker, CFO 16 17

10 OUR STORY With roots deep in data center technology, we ve always combined proven infrastructure with unrivaled, local 24x7x365 support and monitoring. Early investments in what s now called the cloud enable businesses of all sizes and verticals to leverage the power of the latest technology. The breadth and scope of our offerings have expanded far beyond the confines of servers, switches, and connectivity. Atomic Data will continue to evolve with business technology, so our clients do, too.

11 615 North 3rd Street Minneapolis, MN atomicdata.com ACCREDITED BUSINESS ATOMIC DATA LLC All logos used in this publication are registered trademarks of their respective owners and have been used with permission. Atomic Data is not affiliated with or endorsed by any organizations mentioned within.