How To Write A Code Of Conduct For A Trust

Size: px
Start display at page:

Download "How To Write A Code Of Conduct For A Trust"

Transcription

1 Healthcare Assistant, Clinical Support Worker and Assistant Practitioner Code of Conduct

2 DOCUMENT CONTROL Policy Title Author/Contact Author has attended Equality and Diversity Impact Assessment Training This document has been impact assessed and there is evidence to support it Health Care Assistant / Clinical Support Worker and Assistant Practitioner Code of Conduct Susan Sadiq: Divisional Nurse CC&SS. X3176 Yes. Yes Document Reference 2049 Version 2 Status Approved Publication Date August 2011 Review Date August 2013 Approved/Ratified by Diane Wake Date: Ratified by / Relevant Group. CPPG Distribution: Royal Liverpool and Broadgreen Hospital NHS Trust-intranet Please note that the Intranet version of this document is the only version that is maintained. Any printed copies should therefore be viewed as uncontrolled and as such, may not necessarily contain the latest updates and amendments. Version Date Comments Author 0.4 8/10/08 CPPG 7/11/2008 L Salter 0.5 6/3/2009 CPPG requires further S Sadiq amendments /03/2009 For ratification S Sadiq 2 18/08/2011 Revised policy for ratification S Sadiq Review Process Prior to Ratification: NAME OF GROUP/DEPARTMENT/COMMITTEE DATE Clinical Policy & Practice Group HCAs/Support worker consultation March 2009 CPPG August

3 Table of Contents 1. Introduction Equality and Diversity 4 2. Objective Scope of policy Policy Trust values and expectations regarding professionalism and behaviour Respect peoples dignity Respect peoples confidentiality Collaborate with those in your care Obtain consent prior to delivering any care Share information with your colleagues Documentation [Keep clear and accurate records] Maintain occupational knowledge and competence Be trustworthy Act to identify and minimise the risk to patients and clients Responsibilities Health Care Assistant, Clinical Support Workers and Assistant Practitioners Responsibilities Line Manager Responsibilities Associated documentation and references Training and resources Monitoring and review Recording and monitoring of Equality and Diversity. 10 3

4 1. Introduction With the continued development of all Health Care Assistants (HCA s), Clinical Support Workers (CSW s) and Assistant Practitioners (AP s) roles across the Trust it would seem pertinent to ensure they have guidance that supports their work and provides a framework to promote high quality care. Currently there is ongoing discussion at national level regarding the registration of support workers, however until this occurs we have to protect them and the public at a local level. This policy describes the standards of conduct and practice required of all HCA s, support workers and Assistant Practitioners across the Royal Liverpool and Broadgreen University Hospitals NHS Trust. It is intended to reflect existing good practice and embrace the shared values of all UK health care regulatory bodies. 1.1 Equality and Diversity The Trust is committed to an environment that promotes equality and embraces diversity in its performance as an employer and service provider. It will adhere to legal and performance requirements and will mainstream equality and diversity principles through its policies, procedures and processes. This policy should be implemented with due regard to this commitment. To ensure that the implementation of this policy does not have an adverse impact in response to the requirements of the Race Relations (Amendment Act) the Disability Discrimination Act 2005, and the Equality Act 2006 this policy has been screened for relevance during the policy development process and a full impact assessment conducted where necessary prior to consultation. The Trust will take remedial action when necessary to address any unexpected or unwarranted disparities and monitor practice to ensure that this policy is fairly implemented. This policy and procedure can be made available in alternative formats on request including large print, Braille, moon, audio, and different languages. To arrange this please refer to the Trust translation and interpretation policy in the first instance. The Trust will endeavour to make reasonable adjustments to accommodate any employee/patient with particular equality and diversity requirements in implementing this policy and procedure. This may include accessibility of meeting/appointment venues, providing translation, arranging an interpreter to attend appointments/meetings, extending policy timeframes to enable translation to be undertaken, or assistance with formulating any written statements. 2. Objective The aim of this Code of Conduct is to protect both the workforce and the public by ensuring that there is a clear and robust framework in place that directs how this group of staff should be working. It also intended that support workers are clear regarding the expectations that this Trust has upon them in terms of professionalism and behaviour. 4

5 3. Scope of policy This policy refers to all Clinical Support Staff who are not currently registered by a professional organisation such as the NMC. This includes Health Care Assistants and Assistant Practitioners. (This list is not exhaustive.) Where a support worker does not have day to day contact with patients there is a responsibility to implement the principles within this policy when communicating with colleagues across the Trust, when you see a visitor to the Trust requiring help, and when dealing with patient information. 4. Policy The Code of Conduct: - Professional standards for HCA s, CSW s and AP s that are working within the RLBUHT. You have a duty of care at all times to act in a professional manner in your role and to ensure that care delivered is to its optimum. You must: Make the care of people (both patients and visitors) your first concern, treating them as individuals and respecting their dignity. Work with others to protect and promote the health and wellbeing of those in your care, their families and carers. Provide a high standard of practice and care at all times. Be open and honest, act with integrity and uphold the reputation of the Royal Liverpool and Broadgreen University Hospitals NHS Trust. Failure to comply with this Code of Conduct may result in your manager meeting with you to discuss your conduct and capability within your role. 4.1 Trust values and expectations regarding professionalism and behaviour. This organisation expects only the highest levels of behaviour from it s employees, regardless of role. For the support workers that are covered under this policy the Trust expects that staff will: Be polite in manner and be helpful to their customers/colleagues Behave in a professional and courteous manner Be smart and tidy in appearance Uphold the reputation of this Trust at all times. 4.2 Respect peoples dignity. Make the care of people your first concern, treating them as individuals and respecting their dignity Where you do not have direct patient contact in your day to day work you must remember that you will encounter patients and their carers as they access services, for example, when looking for a department. You will be expected to uphold these principles. Treat people as individuals: 5

6 You must treat people as individuals and respect their dignity You must not discriminate in any way against those in your care or those you encounter. You must treat people kindly and considerably You must act as an advocate for those in your care, helping them to access relevant health and social care, information and support. 4.3 Respect peoples confidentiality. You must respect people s right to confidentiality You must ensure people are informed about how and why information is shared by those who will be providing their care You must not disclose confidential information unless this is done in line with Trust policy and following instruction from a registered professional or Trust Manager. 4.4 Collaborate with those in your care. You must listen to the people in your care and respond to their concerns and preferences You must support people in caring for themselves to improve and maintain their health You must recognise and respect the contribution that people make to their own care and wellbeing and that of their families and carers You must try to utilise all avenues available within the Trust to meet peoples language and communication needs You must share with people, in a way they can understand the information they want or need to know about their health and it should be accurate and truthful. You should only be sharing information that is within your remit as a HCA / CSW or AP Where you do not have day to day patient contact you are expected to collaborate with your colleagues and other Trust staff as required. 4.5 Obtain consent before you give any treatment or care co-operation with others in the team You must ensure that you gain informed consent before you begin any treatment or care. Consent must be given by co-operation, in writing or 6

7 orally. All discussions and decisions should be documented as per policy. The Trust Consent Policy is available on the Trust Intranet. You must respect and support peoples rights to accept or decline treatment and care, even where a refusal may result in harm or death to him or her, unless a court of law orders to the contrary. This right is protected in law. You should be guided by a registered professional in relation to the detail and application of the Trust consent policy. You must uphold peoples rights to be fully involved in decisions about their care. The RLBUHT consent policy should be adhered to at all times and can be accessed on the intranet. 4.6 Share information with your colleagues Work with others to protect and promote the health and wellbeing of those in your care, their families and carers You must keep your colleagues informed when you are sharing the care of patients You must work with colleagues to monitor the quality of your work and maintain the safety of those in your care As a CSW /HCA / AP you are accountable to your line manager / lead Nurse. When working as a member of a team, under the direct or indirect supervision of a registered professional, you are always accountable for your own actions and the care you provide You must respect the skills; expertise and contribution of your colleagues and you must communicate effectively and share your knowledge, skills and expertise with other members of the team You must work cooperatively within teams and respect the skills, expertise and contributions of your colleagues You must be willing to share your skills and experience for the benefit of your colleagues You must consult and take advice from registered professionals when appropriate You must treat your colleagues fairly and without discrimination. 7

8 4.7 Documentation: - Keep clear and accurate records. You must ensure that the healthcare record for the patient or client is an accurate account of treatment, care planning and delivery. It should be consecutive, written with the involvement of the patient or client where practicable, and completed as soon as possible after an event has occurred. It should provide clear evidence of the care planned, the decisions made, the care delivered and the information shared; and be countersigned by a Registered Professional. If you delegate or share care delivery with another HCA / CSW / AP (i.e. a junior colleague) it must be directed at meeting the needs and serving the interests of patients or clients, and must not compromise existing care. Any delegation must be authorised by the registered professional. You remain accountable and responsible for ensuring that the person who does the work is able to do it and that adequate supervision and support is provided. Where there is an issue of child or vulnerable adult protection, you must act at all times in accordance with national and local policies and report any concerns to a Senior Registered Professional. 4.8 Maintain occupational knowledge and competence 4.9 Be trustworthy You have a responsibility to deliver care/service based on best practice and be guided by local polices, procedures and guidelines. You must keep your knowledge and skills up to date throughout your working life, by accessing and seeking out relevant learning opportunities, as identified within your annual appraisal. You must possess the knowledge, skills and abilities required for safe and effective practice, that reflects those of your role, job description and clinical competencies. You must acknowledge the limits of your competence and only undertake practice and accept responsibilities for those activities in which you are competent to do so. Be open and honest, act with integrity and uphold the reputation of the RLBUHT. You must behave in a way that upholds the reputation of a HCA, CSW or AP working in the Organisation You must refuse any gift, favour or hospitality that might be interpreted, at any time, as an attempt to obtain preferential care or treatment 8

9 You must not ask for or accept loans from patients, clients or their relatives and friends Act to identify and minimise the risk to patients and clients 5. Responsibilities You must work with other members of the team to promote health care environments that are conducive to safe, therapeutic and ethical practice (respects a patients dignity and individual needs). Where you cannot remedy circumstances in the care/service environment that could jeopardise safe standards of practice, you must report them to a senior person with authority to manage them. A written record must support this report. 5.1 Health Care Assistant, Clinical Support Workers and Assistant Practitioners Responsibilities You are responsible and accountable for the care you give, working under the supervision (direct or indirect) of a registered professional. In caring for patients and clients you must: 1. Respect the patient or client as an individual 2. Obtain consent before you give any treatment or care 3. Protect confidential information 4. Co-operate with others in the team 5. Maintain your occupational knowledge and competence 6. Be trustworthy 7. Act to identify and minimise risk to patients and clients. 5.2 Line Manager Responsibilities The implementation of this policy will give line managers guidance regarding the conduct of their support staff. They will therefore have clear boundaries to support and govern them. It is the line managers responsibility to ensure that all relevant staff are aware of and continue to be aware of this policy, and to ensure that it is adhered to at all times. The line manager will remain accountable for the quality of work that is carried out in within their clinical area. Staff who delegate tasks to support staff will also 9

10 remain accountable for the work that is carried out. They all have to ensure that when they delegate a task to other staff, the person is competent to carry it out. 6. Associated documentation and references Code of Professional Conduct. Standards for Conduct, Performance and Ethics. Nursing and Midwifery Council. November Standards of Conduct, Performance and Ethics. Your Duties as a Registrant. Health Professions Council Training and resources This policy will be given at local level by managers to new HCA s / CSW s and AP s o induction. Matrons, ward managers and managers will ensure that performance is monitored in line with this document and communicated as such to the relevant HCA s/ CSW s and AP s. Band 1-4 training requirements will be assessed and plans put in place to meet any needs. HCAs can access a 3 day training programme that will prepare them for their role. Assistant practitioners and other HCSW can access any training in the organisation that is relevant to their needs, in discussion with their line manager. From October 2011 a preceptorship programme for Bands 2-3 will be developed in the Trust to further support this group of Staff. 8. Monitoring and Review The policy will be reviewed annually by the clinical policy and practice sub-committee. Earlier review may be required in response to exceptional circumstances, organisational change or relevant changes in legislation or professional body guidance. 8.1 Recording and Monitoring of Equality & Diversity The Trust understands the business case for equality and diversity and will make sure that this is translated into practice. Accordingly, all policies and procedures will be monitored to ensure their effectiveness. Monitoring information will be collated, analysed and published on an annual basis as part of our Single Equality and Human Rights scheme. The monitoring will cover all strands of equality legislation and will meet statutory employment duties under race, gender and disability. Where adverse impact is identified through the monitoring process the Trust will investigate and take corrective action to mitigate and prevent any negative impact. 10

11 The information collected for monitoring and reporting purposes will be treated as confidential and it will not be used for any other purpose. 11

Trust Operational Policy. Information Security Department. Firewall Management Policy

Trust Operational Policy. Information Security Department. Firewall Management Policy Trust Operational Policy Information Security Department Firewall Management Policy Policy Reference: 3545 Document Control Document Title Author/Contact Document Reference 3545 Firewall Management Policy

More information

Informatics Policy. Information Governance. Network Account and Password Management Policy

Informatics Policy. Information Governance. Network Account and Password Management Policy Informatics Policy Information Governance Policy Ref: 3589 Document Title Author/Contact Document Reference 3589 Document Control Network Account Management and Password Policy Pauline Nordoff-Tate, Information

More information

Trust Informatics Policy. Information Governance. Information Governance Policy

Trust Informatics Policy. Information Governance. Information Governance Policy Trust Informatics Policy Information Governance Policy Reference: TIP/IG/IGP I:\IG\IGM\IGT\March 2011\Document Library\Policies\Approved/ - 1 Document Control Policy Title Author/Contact Document Reference

More information

Trust Informatics Policy. Information Governance Department. Computer Antivirus Management Policy

Trust Informatics Policy. Information Governance Department. Computer Antivirus Management Policy Document Control Trust Informatics Policy Information Governance Department Computer Antivirus Management Policy Document Title Author/Contact Computer Antivirus Management Policy Pauline Nordoff-Tate,

More information

Trust Operational Policy. Information Security Department. Third Party Remote Access Policy

Trust Operational Policy. Information Security Department. Third Party Remote Access Policy Trust Operational Policy Information Security Department Policy Reference: 3631 Document Control Document Title Author/Contact Document Reference 3631 Pauline Nordoff-Tate, Information Assurance Manager

More information

The Code: Standards of conduct, performance and ethics for nurses and midwives

The Code: Standards of conduct, performance and ethics for nurses and midwives The Code: Standards of conduct, performance and ethics for nurses and midwives We are the nursing and midwifery regulator for England, Wales, Scotland, Northern Ireland and the Islands. We exist to safeguard

More information

Trust Operational Policy. Information Security Department. Network Services Management Security Policy

Trust Operational Policy. Information Security Department. Network Services Management Security Policy Trust Operational Policy Information Security Department Network Services Management Security Policy Policy Reference: TIP/ISD/NSMSP Document Control Document Title Author/Contact Document Path & Filename

More information

Code of Ethics for Pharmacists and Pharmacy Technicians

Code of Ethics for Pharmacists and Pharmacy Technicians Code of Ethics for Pharmacists and Pharmacy Technicians About this document Registration as a pharmacist or pharmacy technician carries obligations as well as privileges. It requires you to: develop and

More information

The Code Standards of conduct, performance and ethics for nurses and midwives

The Code Standards of conduct, performance and ethics for nurses and midwives The Code Standards of conduct, performance and ethics for nurses and midwives The people in your care must be able to trust you with their health and wellbeing. To justify that trust, you must make the

More information

The code: Standards of conduct, performance and ethics for nurses and midwives

The code: Standards of conduct, performance and ethics for nurses and midwives The code: Standards of conduct, performance and ethics for nurses and midwives We are the nursing and midwifery regulator for England, Wales, Scotland, Northern Ireland and the Islands. We exist to safeguard

More information

The Informatics Policy Information Governance Process

The Informatics Policy Information Governance Process Informatics Policy Information Governance Policy Ref: 3593 Policy Title Author/Contact Document Reference 3593 Pauline Nordoff-Tate, Information Assurance Manager Document Impact Assessed Yes/No Date:

More information

Guidance on professional conduct. For nursing and midwifery students

Guidance on professional conduct. For nursing and midwifery students Guidance on professional conduct For nursing and midwifery students 1 We are the nursing and midwifery regulator for England, Wales, Scotland, Northern Ireland and the Islands. We exist to safeguard the

More information

The guidance 2. Guidance on professional conduct for nursing and midwifery students. Your guide to practice

The guidance 2. Guidance on professional conduct for nursing and midwifery students. Your guide to practice The guidance 2 Guidance on professional conduct for nursing and midwifery students Your guide to practice The Nursing & Midwifery Council Vision, mission and values Our vision To safeguard the public by

More information

Standards of conduct, ethics and performance. July 2012

Standards of conduct, ethics and performance. July 2012 Standards of conduct, ethics and performance July 2012 Reprinted July 2012. The content of this booklet remains the same as the previous September 2010 edition. The General Pharmaceutical Council is the

More information

Code of Conduct for Healthcare Support Workers in Wales

Code of Conduct for Healthcare Support Workers in Wales Code of Conduct for Healthcare Support Workers in Wales Introduction This national Code of Conduct for NHS Wales will help to ensure service users and the public receive a consistent, high-quality, safe

More information

Code of Professional Conduct and Ethics for Registered Nurses and Registered Midwives

Code of Professional Conduct and Ethics for Registered Nurses and Registered Midwives Code of Professional Conduct and Ethics for Registered Nurses and Registered Midwives December 2014 The Code of Professional Conduct and Ethics for Registered Nurses and Registered Midwives comes into

More information

JOB DESCRIPTION. Chief Nurse

JOB DESCRIPTION. Chief Nurse JOB DESCRIPTION Chief Nurse Post: Band: Division: Department: Responsible to: Responsible for: Chief Nurse Executive Director Trust Services Trust Headquarters Chief Executive Deputy Chief Nurse Head of

More information

Code of Professional Conduct and Ethics for Registered Nurses and Registered Midwives

Code of Professional Conduct and Ethics for Registered Nurses and Registered Midwives Code of Professional Conduct and Ethics for Registered Nurses and Registered Midwives Draft for consultation purposes October 2013 Contents Glossary Bord Altranais agus Cnáimhseachais na héireann and

More information

ROYAL UNITED HOSPITAL BATH NHS TRUST JOB DESCRIPTION. Ward / Department Sister / Charge Nurse

ROYAL UNITED HOSPITAL BATH NHS TRUST JOB DESCRIPTION. Ward / Department Sister / Charge Nurse ROYAL UNITED HOSPITAL BATH NHS TRUST JOB DESCRIPTION JOB TITLE: Health Care Assistant GRADE: Band 2 DEPARTMENT: RESPONSIBLE TO: Ward / Unit Ward / Department Sister / Charge Nurse JOB SUMMARY: The health

More information

The Code. Professional standards of practice and behaviour for nurses and midwives

The Code. Professional standards of practice and behaviour for nurses and midwives The Code Professional standards of practice and behaviour for nurses and midwives Introduction The Code contains the professional standards that registered nurses and midwives must uphold. UK nurses and

More information

Codes Of Practice. For Social Care Workers. Web and print-friendly version

Codes Of Practice. For Social Care Workers. Web and print-friendly version General Social Care Council Goldings House 2 Hay s Lane London SE1 2HB 020 7397 5100 www.gscc.org.uk Copyright General Social Care Council 2010 Codes Of Practice For Social Care Workers Web and print-friendly

More information

Code of Practice for Social Service Workers. and. Code of Practice for Employers of Social Service Workers

Code of Practice for Social Service Workers. and. Code of Practice for Employers of Social Service Workers Code of Practice for Social Service Workers and Code of Practice for Employers of Social Service Workers 1 Code of Practice for Social Service Workers Introduction This document contains agreed codes of

More information

Code of Conduct. Property of UKAPA 20/11/2009 1

Code of Conduct. Property of UKAPA 20/11/2009 1 Code of Conduct A Physician Assistant (now associate) (PA) is defined as someone who is: a new healthcare professional who, while not a doctor, works to the medical model, with the attitudes, skills and

More information

Health care assistants and assistant practitioners Delegation and accountability

Health care assistants and assistant practitioners Delegation and accountability Health care assistants and assistant practitioners Delegation and accountability Nursing Standard Essential Guide NURSING STANDARD ESSENTIAL GUIDE Written by Susan Hopkins, Independent Education Adviser;

More information

Position statement on the education and training of health care assistants (HCAs)

Position statement on the education and training of health care assistants (HCAs) Position statement on the education and training of 1 of health care care assistants (HCAs) Introduction This document provides commissioners, education providers and employers with guidance on best practice

More information

Code of Conduct for Pre-registration Trainee Pharmacy Technicians

Code of Conduct for Pre-registration Trainee Pharmacy Technicians Code of Conduct for Pre-registration Trainee Pharmacy Technicians January 2011 The General Pharmaceutical Council is the regulator for pharmacists, pharmacy technicians and registered pharmacy premises

More information

Nursing & Midwifery Learning Disability Liaison Nurse Acute Services Band 7 subject to job evaluation. Trustwide

Nursing & Midwifery Learning Disability Liaison Nurse Acute Services Band 7 subject to job evaluation. Trustwide PLYMOUTH HOSPITALS NHS TRUST JOB DESCRIPTION Job Group: Job Title: Existing Grade: Directorate/Division: Unit: E.g., Department, Area, District Location: Reports to: Accountable to: Job Description last

More information

An Bord Altranais. (The Nursing Board) The Code of Professional Conduct for each Nurse and Midwife April 2000

An Bord Altranais. (The Nursing Board) The Code of Professional Conduct for each Nurse and Midwife April 2000 (The Nursing Board) The Code of Professional Conduct for each Nurse and Midwife April 2000 (The Nursing Board) The Code of Professional Conduct for each Nurse and Midwife April 2000 DEFINITION Patient

More information

Code of Professional Conduct and Ethics for Social Workers. Bord Clárchúcháin na noibrithe Sóisialta Social Workers Registration Board

Code of Professional Conduct and Ethics for Social Workers. Bord Clárchúcháin na noibrithe Sóisialta Social Workers Registration Board Code of Professional Conduct and Ethics for Social Workers Bord Clárchúcháin na noibrithe Sóisialta Social Workers Registration Board 1 Code of Professional Conduct and Ethics for Social Workers Contents

More information

NMC Standards of Competence required by all Nurses to work in the UK

NMC Standards of Competence required by all Nurses to work in the UK NMC Standards of Competence required by all Nurses to work in the UK NMC Standards of Competence Required by all Nurses to work in the UK The Nursing and Midwifery Council (NMC) is the nursing and midwifery

More information

Accountability and delegation: What you need to know

Accountability and delegation: What you need to know Accountability and delegation: What you need to know The principles of accountability and delegation for nurses, students, health care assistants and assistant practitioners. The principles of accountability

More information

St. John s Hospice. Job Description. Registered Nurse

St. John s Hospice. Job Description. Registered Nurse St. John s Hospice Job Description Registered Nurse POST: HOURS: ACCOUNTABLE TO: REPORTS TO: Registered Nurse 37.5 hours Head of Nursing and Quality Ward Sisters JOB PURPOSE To provide skilled nursing

More information

BA (Hons) Applied Nursing and Social Work (Learning Disability) GENERIC SOCIAL WORK PLACEMENT

BA (Hons) Applied Nursing and Social Work (Learning Disability) GENERIC SOCIAL WORK PLACEMENT BA (Hons) Applied Nursing and Social Work (Learning Disability) GENERIC SOCIAL WORK PLACEMENT Additional evidence for achievement of NMC Standards of Proficiency. Student Name: Student Number: Cohort:

More information

SCDHSC0033 Develop your practice through reflection and learning

SCDHSC0033 Develop your practice through reflection and learning Develop your practice through reflection and learning Overview This standard identifies the requirements for reflecting on and developing your practice within settings where individuals are cared for or

More information

JOB DESCRIPTION. Job Title: Pre-registration Pharmacist. Band: 5. Hours: 37.5 hours per week. Responsible to:

JOB DESCRIPTION. Job Title: Pre-registration Pharmacist. Band: 5. Hours: 37.5 hours per week. Responsible to: JOB DESCRIPTION Job Title: Pre-registration Pharmacist Band: 5 Hours: Responsible to: Accountable to: Professionally Accountable to: 37.5 hours per week Principal Pharmacist: Clinical Governance & Risk

More information

Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England

Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England As a Healthcare Support Worker

More information

Good Scientific Practice

Good Scientific Practice Section 1: The purpose of this document There are three key components to the Healthcare Science workforce in the UK: 1. Healthcare Science Associates and Assistants who perform a diverse range of task

More information

JOB DESCRIPTION. Job Title: Macmillan Integrated Palliative Social Worker. Day Therapy department, Outpatient Service & Community

JOB DESCRIPTION. Job Title: Macmillan Integrated Palliative Social Worker. Day Therapy department, Outpatient Service & Community JOB DESCRIPTION Job Title: Macmillan Integrated Palliative Social Worker Reports to: Day Unit Therapy Lead Location: Salary: Hours of work Annual Leave: Day Therapy department, Outpatient Service & Community

More information

OT AUSTRALIA. Australian Association of Occupational Therapists. Code of Ethics

OT AUSTRALIA. Australian Association of Occupational Therapists. Code of Ethics Introductory Statement The ethos of the occupational therapy profession and its practice requires its members to discharge their duties and responsibilities, at all times, in a manner which professionally,

More information

Registered Nurses and Health Care Support Workers. A summary of RCN policy positions

Registered Nurses and Health Care Support Workers. A summary of RCN policy positions Registered Nurses and Health Care Support Workers A summary of RCN policy positions 2 Registered Nurses and Health Care Support Workers - A summary of RCN policy positions Overview Overview This briefing

More information

CODE OF ETHICS AND PROFESSIONAL CONDUCT

CODE OF ETHICS AND PROFESSIONAL CONDUCT CODE OF ETHICS AND PROFESSIONAL CONDUCT SINGAPORE NURSING BOARD CONTENTS PAGE I Preamble 2 II A Code of Ethics and Professional Conduct Nurses/Midwives and their clients Value Statement 1: Respect clients

More information

SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY REPORT TO THE TRUST HEALTHCARE GOVERNANCE COMMITTEE

SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY REPORT TO THE TRUST HEALTHCARE GOVERNANCE COMMITTEE SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY REPORT TO THE TRUST HEALTHCARE GOVERNANCE COMMITTEE I TO BE HELD ON MONDAY 26 NOVEMBER 2012 Subject: Supporting Director: Author: Status

More information

JOB DESCRIPTION. Specialist Community Practitioner School Nurse (Child and Family Health)

JOB DESCRIPTION. Specialist Community Practitioner School Nurse (Child and Family Health) JOB DESCRIPTION Title: Specialist Community Practitioner School Nurse (Child and Family Health) Band: Band 6 Location/Base: Designated Locality within the Trust Directorate/Dept.: Children s Provider Services

More information

INFORMATION GOVERNANCE POLICY

INFORMATION GOVERNANCE POLICY INFORMATION GOVERNANCE POLICY Primary Intranet Location Information Management & Governance Version Number Next Review Year Next Review Month 7.0 2018 January Current Author Phil Cottis Author s Job Title

More information

CODE OF ETHICS. Approved: June 2, 2014 Effective: December 1, 2014

CODE OF ETHICS. Approved: June 2, 2014 Effective: December 1, 2014 CODE OF ETHICS Approved: June 2, 2014 Effective: December 1, 2014 463 St. Anne s Road Winnipeg, MB R2M 3C9 info@clpnm.ca T: (204) 663-1212 TF: (1-877-663-1212 F: (204) 663-1207 Introduction: The Code of

More information

Great Western Surgery JOB DESCRIPTION. Administration Assistant to the Practice Manager

Great Western Surgery JOB DESCRIPTION. Administration Assistant to the Practice Manager Great Western Surgery JOB DESCRIPTION Administration Assistant to the Practice Manager RESPONSIBLE TO Practice manager. Overview This is a role established to support the practice manager in carrying out

More information

The National Occupational Standards. Social Work. Topss UK Partnership

The National Occupational Standards. Social Work. Topss UK Partnership The National Occupational Standards for Social Work Topss UK Partnership May 2002.doc &.pdf files edition Every effort has been made to keep the file sizes of this document to a manageable size. This edition

More information

Code of conduct for registered health practitioners

Code of conduct for registered health practitioners Code of conduct for registered health practitioners Contents Overview 1 Definitions 1 1 Introduction 2 2 Providing good care 3 3 Working with patients or clients 4 4 Working with other practitioners 8

More information

ST JOSEPH S HOSPICE JOB DESCRIPTION HEALTHCARE ASSISTANT. Ward Manager / Director of Care Services (In-patient Unit)

ST JOSEPH S HOSPICE JOB DESCRIPTION HEALTHCARE ASSISTANT. Ward Manager / Director of Care Services (In-patient Unit) ST JOSEPH S HOSPICE JOB DESCRIPTION HEALTHCARE ASSISTANT GRADE: Band 2 REPORTS TO: ACCOUNTABLE TO: Ward Manager / Charge Nurse Ward Manager / Director of Care Services (In-patient Unit) JOB PURPOSE The

More information

Competencies for entry to the register: Adult Nursing

Competencies for entry to the register: Adult Nursing for entry to the register: Adult Nursing Domain 1: Professional values All nurses must act first and foremost to care for and safeguard the public. They must practise autonomously and be responsible and

More information

Code of Ethics Approved by Council April 9, 2016

Code of Ethics Approved by Council April 9, 2016 Code of Ethics Approved by Council April 9, 2016 CADA Code of Ethics: Preamble Statement Introduction The Code of Ethics was developed by the College of Alberta Dental Assistants (the College) in consultation

More information

JOB DESCRIPTION. Emergency Department Sister / Charge Nurse

JOB DESCRIPTION. Emergency Department Sister / Charge Nurse JOB DESCRIPTION Title of Post: Emergency Nurse Practitioner Grade/ Band: Band 7 Directorate: Reports to: Accountable to: Initial Location: Hours: Medical Specialties Emergency Department Sister / Charge

More information

Operations Manager Orthopaedic Surgery Surgical and Ambulatory Services Position Description

Operations Manager Orthopaedic Surgery Surgical and Ambulatory Services Position Description Date: July 2015 (Review July 2016) Operations Manager Orthopaedic Job Title : Operations Manager Orthopaedic, Surgical and Ambulatory Services Department : Location : All WDHB sites, including North Shore

More information

Agreed Job Description and Person Specification

Agreed Job Description and Person Specification Agreed Job Description and Person Specification Job Title: Line Manager: Professionally accountable to: Job Purpose Registered Nurse Lead Nurse Inpatient Unit Clinical Director Provide specialist palliative

More information

Interpreting and Translation Policy

Interpreting and Translation Policy Interpreting and Translation Policy Exec Director lead Author/ lead Feedback on implementation to Karen Tomlinson Liz Johnson Tina Ball Date of draft February 2009 Consultation period February April 2009

More information

DRAFT Code of Ethics. Approved by Council <date>

DRAFT Code of Ethics. Approved by Council <date> DRAFT Code of Ethics Approved by Council CADA Code of Ethics: Preamble Statement Introduction The Code of Ethics was developed by the College of Alberta Dental Assistants (the College) in consultation

More information

1. JOB PURPOSE 2. KEY ACCOUNTABILITIES PRINCIPAL DUTIES:

1. JOB PURPOSE 2. KEY ACCOUNTABILITIES PRINCIPAL DUTIES: Job Title: Location/Base: Dept.: Reporting to: Pharmacy Technician Claremont Hospital Pharmacy Pharmacy Manager 1. JOB PURPOSE The Pharmacy Technician, as part of a dedicated team, plays a key role in

More information

ISSUE DATE: AUGUST 2010 GOOD OCCUPATIONAL MEDICAL PRACTICE

ISSUE DATE: AUGUST 2010 GOOD OCCUPATIONAL MEDICAL PRACTICE ISSUE DATE: AUGUST 2010 GOOD OCCUPATIONAL MEDICAL PRACTICE Charitable Objects and Mission Statement Charitable Objects of the Faculty of Occupational Medicine The charitable objects of the Faculty are

More information

JOB DESCRIPTION. Community Palliative Care Clinical Nurse Specialist

JOB DESCRIPTION. Community Palliative Care Clinical Nurse Specialist JOB DESCRIPTION Post: Band: Responsible to: Accountable to: Community Palliative Care Clinical Nurse Specialist 7 (SAH adapted Agenda for Change) Team Leader Clinical Operational Manager Job Summary Work

More information

Title: Sickness Absence Management Policy and Procedure. CONTENT SECTION DESCRIPTION PAGE. 1 Introduction 2. 2 Policy statement 2.

Title: Sickness Absence Management Policy and Procedure. CONTENT SECTION DESCRIPTION PAGE. 1 Introduction 2. 2 Policy statement 2. Title: Sickness Absence Management Policy and Procedure. Date Approved: 17 June 2014 Approved by: JSPF Date of review: June 2016 Policy Ref: Issue: 1 Division/Department: Human Resources Author (post-holder):

More information

JOB DESCRIPTION. Executive Director of Nursing, Quality and Governance

JOB DESCRIPTION. Executive Director of Nursing, Quality and Governance JOB DESCRIPTION JOB TITLE: RESPONSIBLE TO: BAND: LOCATION: HOURS OF WORK: DISCLOSURE REQUIRED: Deputy Director of Nursing Executive Director of Nursing, Quality and Governance 8d To be agreed with postholder

More information

Proposed Code of Ethical Principles for Professional Valuers

Proposed Code of Ethical Principles for Professional Valuers INTERNATIONAL VALUATION STANDARDS COUNCIL Second Exposure Draft Proposed Code of Ethical Principles for Professional Valuers Comments to be received by 31 August 2011 Copyright 2011 International Valuation

More information

JOB AND PERSON SPECIFICATION

JOB AND PERSON SPECIFICATION JOB AND PERSON SPECIFICATION Position Title: Registered Nurse and/or Midwife Classification Code: Registered Nurse/Midwife (Level 1) Type of Appointment: Permanent Ongoing Division: Country Health SA Local

More information

Registered Nurse Clinical Services

Registered Nurse Clinical Services JOB DESCRIPTION SECTION IDENTIFICATION Job Title: Responsible to: Hospice Band: Department: Location: Registered Nurse Clinical Services Clinical Services Manager Band 6 Day Therapy Unit Nottinghamshire

More information

JOB DESCRIPTION. The post holder reports to the Care Manager and is accountable to the Director of Care.

JOB DESCRIPTION. The post holder reports to the Care Manager and is accountable to the Director of Care. JOB DESCRIPTION JOB TITLE: NURSE POST HOLDER: PART 1: JOB PROFILE 1. Main Purpose of Job To provide a high level of specialist palliative care, encompassing a supportive and holistic approach to the child/young

More information

JOB DESCRIPTION. Associate Director of Health Informatics

JOB DESCRIPTION. Associate Director of Health Informatics JOB DESCRIPTION Job Title: Band: Hours: Responsible to: Responsible for: Base: Associate Director of Health Informatics 8d 37.5hrs Director of Finance & Information Informatics function (to include IT,

More information

JOB DESCRIPTION AND PERSON SPECIFICATION PURPOSE MAIN DUTIES AND KEY RESPONSIBILITIES

JOB DESCRIPTION AND PERSON SPECIFICATION PURPOSE MAIN DUTIES AND KEY RESPONSIBILITIES JOB DESCRIPTION AND PERSON SPECIFICATION Job Title: Company: Reporting to: Agency Registered Staff Nurse St Luke s Care Care Services Manager (Registered Manager) PURPOSE The role of an Agency Registered

More information

AUSTRALIAN KINESIOLOGY ASSOCIATION INC. Professional Conduct and Practice Rules

AUSTRALIAN KINESIOLOGY ASSOCIATION INC. Professional Conduct and Practice Rules AUSTRALIAN KINESIOLOGY ASSOCIATION INC. Professional Conduct and Practice Rules Contents 1. APPLICATION...3 2. SCOPE OF THESE RULES...3 3. PURPOSE OF THESE RULES...3 page 2 1. APPLICATION These Rules apply

More information

Policy Document Control Page

Policy Document Control Page Policy Document Control Page Title Title: Information Governance Policy Version: 5 Reference Number: CO44 Keywords: Information Governance Supersedes Supersedes: Version 4 Description of Amendment(s):

More information

NHS Commissioning Board: Information governance policy

NHS Commissioning Board: Information governance policy NHS Commissioning Board: Information governance policy DOCUMENT STATUS: To be approved / Approved DOCUMENT RATIFIED BY: DATE ISSUED: October 2012 DATE TO BE REVIEWED: April 2013 2 AMENDMENT HISTORY: VERSION

More information

Nursing Agencies. Minimum Standards

Nursing Agencies. Minimum Standards Nursing Agencies Minimum Standards 1 Contents Page Introduction 3 Values underpinning the standards 6 SECTION 1 - MINIMUM STANDARDS Management of the nursing agency 1. Management and control of operations

More information

Tudor Lodge Surgery Job Description and Person Specification Diabetes Nurse

Tudor Lodge Surgery Job Description and Person Specification Diabetes Nurse Tudor Lodge Surgery Job Description and Person Specification Diabetes Nurse JOB TITLE: ACCOUNTABLE TO: HOURS: Diabetes Nurse (Practice nurse) Partners/Lead Nurse (Clinical)/Practice Manager (Administration)

More information

Information Governance Strategy 2015/16

Information Governance Strategy 2015/16 Information Governance Strategy 2015/16 Ratified Governing Body (November 2015) Status Final Issued November 2015 Approved By Executive Committee (August 2015) Consultation Equality Impact Assessment Internal

More information

Disability Action Plan

Disability Action Plan Disability Action Plan The LIV Disability Action Plan aims to: provide equal opportunity for people with disabilities to participate in and contribute to the full range of activities of the LIV; promote

More information

The National Health Service. Constitution. A draft for consultation, July 2008

The National Health Service. Constitution. A draft for consultation, July 2008 The National Health Service Constitution A draft for consultation, July 2008 NHS Constitution The NHS belongs to the people. It is there to improve our health, supporting us to keep mentally and physically

More information

Harness Care Cooperative Ltd Quality primary care services provided through local cooperation Company registration: 06584450

Harness Care Cooperative Ltd Quality primary care services provided through local cooperation Company registration: 06584450 Harness Care Cooperative Ltd Quality primary care services provided through local cooperation Company registration: 06584450 Job Description Job title: Nurse Practitioner /Lead Nurse ACCOUNTIBILITY The

More information

Policy Document Control Page

Policy Document Control Page Policy Document Control Page Title Title: Covert Administration of Medicines Version: Version 6 Reference Number: CL37 Supersedes Supersedes: Version 5 Description of amendment(s): Originator 3.5 Clarification

More information

Job Description. BRANCH Integrated Services GRADE JM2

Job Description. BRANCH Integrated Services GRADE JM2 DIRECTORATE People and Communities JOB TITLE Consultant Social Work Practitioner Job Description BRANCH Integrated Services GRADE JM2 SECTION Community Family Service Main Purpose of the Job To operate

More information

Equality & Diversity Strategy

Equality & Diversity Strategy Equality & Diversity Strategy Last updated March 2014 1 Statement of commitment Ombudsman Services is committed to equality of opportunity and respect for diversity. As an equal opportunities employer,

More information

PORT PIRIE REGIONAL HEALTH SERVICE COUNTRY HEALTH SA. Community Health Services

PORT PIRIE REGIONAL HEALTH SERVICE COUNTRY HEALTH SA. Community Health Services PORT PIRIE REGIONAL HEALTH SERVICE COUNTRY HEALTH SA POSITION INFORMATION DOCUMENT Division: Community Health Services Career Group: Professional Officer Classification: PO 2 Position Title: Senior Speech

More information

The post holder will have direct line management of Clinical Team Leaders (CTLs), operational staff and Bank Personnel Coordinator.

The post holder will have direct line management of Clinical Team Leaders (CTLs), operational staff and Bank Personnel Coordinator. JOB DESCRIPTION POST: SALARY: HOURS: REPORTS TO: RESPONSIBLE TO: LOCATION: Clinical Operations Manager 56,000 plus vehicle for business use 45 hours week Director of Paramedic Services Director of Paramedic

More information

CARDIFF METROPOLITAN UNIVERSITY RESEARCH GOVERNANCE FRAMEWORK

CARDIFF METROPOLITAN UNIVERSITY RESEARCH GOVERNANCE FRAMEWORK The Cardiff Metropolitan University Research Governance Framework applies to all members of staff and students involved in research regardless of whether they are conducting research inside or outside

More information

THE REAL ESTATE CODE CONDUCT, ETHICS AND BEHAVIOUR IN REAL ESTATE

THE REAL ESTATE CODE CONDUCT, ETHICS AND BEHAVIOUR IN REAL ESTATE THE REAL ESTATE CODE CONDUCT, ETHICS AND BEHAVIOUR IN REAL ESTATE Version 20/4/09 SYNOPSIS A Practitioner should: 1. Uphold the honour and dignity of the profession and not engage in any activity that

More information

Information Governance Strategy

Information Governance Strategy Information Governance Strategy Document Status Draft Version: V2.1 DOCUMENT CHANGE HISTORY Initiated by Date Author Information Governance Requirements September 2007 Information Governance Group Version

More information

Guide to the National Safety and Quality Health Service Standards for health service organisation boards

Guide to the National Safety and Quality Health Service Standards for health service organisation boards Guide to the National Safety and Quality Health Service Standards for health service organisation boards April 2015 ISBN Print: 978-1-925224-10-8 Electronic: 978-1-925224-11-5 Suggested citation: Australian

More information

Appropriate staffing in health and care settings

Appropriate staffing in health and care settings NMC Briefing Appropriate staffing in health and care settings What is the NMC s interest in staffing? The importance of appropriate staffing was reinforced by the Francis Reports into failings at Mid Staffordshire

More information

Equality and Diversity Policy. Deputy Director of HR Version Number: V.2.00 Date: 27/01/11

Equality and Diversity Policy. Deputy Director of HR Version Number: V.2.00 Date: 27/01/11 Equality and Diversity Policy Author: Deputy Director of HR Version Number: V.2.00 Date: 27/01/11 Approval and Authorisation Completion of the following signature blocks signifies the review and approval

More information

1.2 Evidence-based practice 1.3 Environment 1.4 Multi-professional working 2. Enhance the patient/client experience 2.1 Person-centred care

1.2 Evidence-based practice 1.3 Environment 1.4 Multi-professional working 2. Enhance the patient/client experience 2.1 Person-centred care JOB DESCRIPTION Title of Post: Diabetes Specialist Nurse Grade of Post: Band 7 Reports to: Accountable to: Location: Hours: Clinical Manager Assistant Director Medical Specialties Diabetes Acute Services

More information

JOB DESCRIPTION. Corporate Governance Manager. 45 hours per week. Director of Compliance & Governance. London with national responsibilities

JOB DESCRIPTION. Corporate Governance Manager. 45 hours per week. Director of Compliance & Governance. London with national responsibilities JOB DESCRIPTION POST: SALARY: HOURS: REPORTS TO: LOCATION: Corporate Governance Manager 40,000 per annum 45 hours per week Director of Compliance & Governance London with national responsibilities JOB

More information

JOB DESCRIPTION. [As this is to create a waiting list, the Directorate of appointment will be detailed at the time of offer]

JOB DESCRIPTION. [As this is to create a waiting list, the Directorate of appointment will be detailed at the time of offer] JOB DESCRIPTION JOB TITLE: Registered Nurse Adults BAND: Band 5 HOURS: Full time/ part time/ Bank 1 DIRECTORATE INITIAL LOCATION: REPORTS TO: ACCOUNTABLE TO: This recruitment is for positions Trust Wide.

More information

JOB DESCRIPTION. To contribute to the formulation, implementation and evaluation of the Nursing and Midwifery Strategy.

JOB DESCRIPTION. To contribute to the formulation, implementation and evaluation of the Nursing and Midwifery Strategy. JOB DESCRIPTION Job Title: Division: Reports to: Accountable to: Deputy Director of Nursing Nursing Division Director of Nursing & Midwifery Director of Nursing & Midwifery Key Relationships: Director

More information

Standards of Proficiency and Practice Placement Criteria

Standards of Proficiency and Practice Placement Criteria Social Workers Registration Board Standards of Proficiency and Practice Placement Criteria Bord Clárchúcháin na noibrithe Sóisialta Social Workers Registration Board Issued: January 2014 Contents Page

More information

Risk Management Strategy

Risk Management Strategy Risk Management Strategy A Summary for Patients & Visitors This leaflet has been designed to provide information on the Trust s Risk Management Strategy and how we involve patients and the public in reducing

More information

Name. Clinical Area/Speciality. Base

Name. Clinical Area/Speciality. Base Supporting Learners and Promoting Best Practice Mentor/ Educator Record incorporating Triennial Review Name Clinical Area/Speciality Base Revised by LCfT PEFs Oct 2011 CONTENTS Page Introduction to Supporting

More information

Good Medical Practice: A Code of Conduct for Doctors in Australia

Good Medical Practice: A Code of Conduct for Doctors in Australia A Code of Conduct for Doctors in Australia This code was endorsed by all Australian State and Territory medical boards and the Australian Medical Council. It has been adopted by the Medical Board of Australia

More information

The Good medical practice framework for appraisal and revalidation

The Good medical practice framework for appraisal and revalidation The Good medical practice framework for appraisal and revalidation The framework sets out the broad areas which should be covered in medical appraisal and on which recommendations to revalidate doctors

More information

Standards for the Dental Team www.gdc-uk.org. Standards

Standards for the Dental Team www.gdc-uk.org. Standards www.gdc-uk.org Standards This document sets out the standards of conduct, performance and ethics that govern you as a dental professional. It specifies the principles, standards and guidance which apply

More information

JOB DESCRIPTION. Clinical Nurse Manager 2 (CNM2) Staff Nurses, Health Care Assistants, Administration staff, Student Nurses and all hospital staff.

JOB DESCRIPTION. Clinical Nurse Manager 2 (CNM2) Staff Nurses, Health Care Assistants, Administration staff, Student Nurses and all hospital staff. Job Title: JOB DESCRIPTION Clinical Nurse Manager 2 (CNM2) Professionally accountable to: Key working relationships: Key Reporting relationship: Director of Nursing Clinical Nurse Managers, Medical Staff,

More information

Compassion In Practice: A Summary of the Implementation Plans. are. is our business. Developing our culture of compassionate care

Compassion In Practice: A Summary of the Implementation Plans. are. is our business. Developing our culture of compassionate care Compassion In Practice: A Summary of the Implementation Plans Care Compassion Commitment are Competence Courage is our business Communication Developing our culture of compassionate care 1 Compassion in

More information

Contents. Section/Paragraph Description Page Number

Contents. Section/Paragraph Description Page Number - NON CLINICAL NON CLINICAL NON CLINICAL NON CLINICAL NON CLINICAL NON CLINICAL NON CLINICAL NON CLINICA CLINICAL NON CLINICAL - CLINICAL CLINICAL Complaints Policy Incorporating Compliments, Comments,

More information