Blue Ant 10.3 Effective Support for the PMO

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Blue Ant 10.3 Effective Support for the PMO"

Transcription

1 Courtesy of The specialist platform for project management Pragmatic and easy to use Blue Ant 10.3 Effective Support for the PMO by Dr. Mey Mark Meyer proventis GmbH Figure 1: The project dashboard provides information on the most important project data. Which displays appear in the dashboard can be configured by the user. Blue Ant multi-project management software has been on the market since Originally launched with a focus on the planning and management of service projects, the program has in recent years developed more and more into a tool for the PMO. The software scores well here, with features such as s tatus reports, multi-project dashboards and its many re source planning options. Reference customers such as the Regional Finance Office of Lower Saxony, the Städtischen Werke Magdeburg (municipal utilities company) and Terex Material Handling & Port Solutions GmbH highlight its suitability for this application. In addition to project planning and control, Blue Ant also creates quotes and assists with project billing. The software can also represent various other project management processes, for example, holiday or business trip request management, including sub sequent invoicing to the customer. This spectrum of functions mainly accommodates project service providers. Porsche Informatik GmbH, Intershop Communications AG and Roland Legal Expenses Insurance are examples of Blue Ant reference customers in this area. Founded in Berlin in 2001, proventis GmbH is a software and consulting company which currently employs 35 staff working on professional project management solutions. Its core competence is the continued development of the webbased multi-project management software, Blue Ant, with its main focus on resource and cost planning, and multiproject management. Alongside the implementation of Blue Ant, proventis and its partners advise customers on the development of project management tools and methods. Blue Ant is used by around 400 companies. According to its manufacturer, projects with up to 1,000 processes are easily managed by Blue Ant. The number of users in the largest currently active application is about 900.

2 Agile or classic easy to use Blue Ant has a modular structure, with the project management functions at the centre and the other modules grouped around it. Clicking the»projects«section in the navigation bar on the left of the browser reveals the planning and control functions. In the»project profile«, you can find all the basic project data and the dashboard provides the most important information such as the current project status, the current cost information and the development of the percent complete (Fig. 1). The user can freely configure the dashboard display simply by arranging the individual information windows with the mouse, and hiding or opening new windows on the screen. Free planning for agile projects Figure 2: The structure and deadlines of project activities can be arranged with the mouse in agile planning mode. Operating the software is pleasingly straightforward. The typical standard features of the project planning are accessible intuitively. The clear, task-related structure of the naviga tion bar and the understated design also add to the ease of use. As of version 10.3, the classic bar chart (Gantt) has become even more interactive. Right clicking on a bar allows processes and dependencies to be edited and resources added. Activity dates can also be easily shifted with the mouse. Scheduling with the mouse should be performed with care however, as for each change Blue Ant recalculates all dates and resource requirements for the project. Agile projects benefit significantly from the inter active capabilities of the project schedule. If a project is planned using the agile rather than classic method, Blue Ant does not rely on Scrum, but uses its own agile methodology. This differs from the traditional approach primarily by virtue of the fact that there are no dependencies between the project activities. The project structure on the first level reflects the pro cessing status (for example,»open«,»in progress«,»in testing«and»completed«). The individual work packages are then arranged in this structure with the mouse - you could say, they become subtasks. The implementation date is scheduled by moving the task bar horizontally and then assigning one or more planning periods (Fig. 2). Tabular planning is also possible. Within the planning period, the team can decide who implements which work packages and then simply assign the necessary work effort to a specific person. Resource reservation at project level, as described in the»overview of the PMO«section, is useful here. Employees can initially be assigned to a project with a given capacity, without having to specify which tasks they are working on. 2

3 Figure 3: Tasks can be assigned to milestones and summarized in checklists. This allows you to create ongoing project protocols, for example. Agile planning in Blue Ant does not provide the option which, for example, specialized software with task boards offers, and is therefore mainly suitable for planning user stories whose subtasks are then processed in an agile tool like JIRA. As a pragmatic solution, positioned between network plan project scheduling and pure task management, it is very interesting for projects of manageable scope. From minutes of meetings to gate tests: checklists Task management in Blue Ant is used to manage minor tasks that do belong in the project plan itself. Tasks such as deadlines or open points from a project meeting can be assigned to both individual project activities and checklists by Blue Ant. This dual assignment can be useful in all sorts of ways in the project (Fig. 3). If you assign milestones to tasks, for example, Blue Ant can show directly in the project plan how many tasks are connected to milestones and which of them have already been completed. If you integrate these tasks into project templates, simple gate checklists are possible. If the project does not run one hundred percent on schedule, and a further task arises from a regular project meeting, this is quickly assigned to the relevant milestone. If at the same time you create a checklist that contains all other tasks from the meeting, you will get an additional open-point list that can be referred to in subsequent meetings. The bigger picture: comprehensive project support Blue Ant presents itself as all-round solution for project-oriented companies and organizations. Where projects play a central role, employees often expect one centralized solution covering almost everything connected with those projects. Blue Ant provides a number of useful additional features that simplify the management and overview of the project landscape. Travel costs from request to invoicing Surprisingly, travel expenses are still not included in the otherwise quite comprehensive ICB IPMA catalogue. Nevertheless, it is useful to display them in project management software, particularly when no corresponding software is available in small and mediumsized organizations, and travel is often project-related and may be billed to clients. For some time now it has been possible for project staff to record travel expenses in addition to project effort in Blue Ant. Travel cost requests were added as of version They speed up travel expenses billing provided they remain within the approved request. Travel bookings can also be conveniently carried out by third parties with the travel expense requests function. The would-be business traveller enters the key data and the assistant can then make the necessary 3

4 bookings and record the costs directly. Upon completion of the trip only expenses paid out by the employee need to be added. If and how the trip will be billed to a project customer can also be specified. It is possible to bill both actual costs and fixed allowances for entire trips or individual aspects, such as accommodation costs. Project status reports In addition to the operational features, which facilitate the project participants work and support the adjoining billing processes, Blue Ant has in recent years developed more and more into software that supports the standardization of project management - a typical task of the Project Management brief comment on the deadline situation and the most recent developments in the project (Fig. 4). The report is then submitted with a mouse click. As requirements differ from company to company, the information the status report should contain is configurable in Blue Ant. The software archives the data automatically, so that the development of the values over the duration of the project can be tracked. If desired, the program will automatically create additional evaluations as PDFs when the report is submitted, and save them for later access. Overdue status reports are visible to the PMO at all times, so the reports can be requested again (with a little pressure if necessary). If this does not Figure 4: Status reports automatically compile figures from the current project. These can be supplemented with notes. Office (PMO). Blue Ant thereby helps to keep an eye on the entire project portfolio. Status reports provide the PMO with an excellent way of obtaining information comparable across projects, which was not simply collected on one date from the database, but is a conscious statement from the project management. The reporting interval for status reports is preset in Blue Ant per project or project type. When it is time for the report, Blue Ant automatically fills in the report form with all the known facts and figures. Project management adds its own assessment, for example, a total traffic light or a help, Blue Ant can also create the reports automatically after a waiting period, but without the additional comments from project management. Tailwind for standards in multi-project management There are many features in Blue Ant which make it easier to introduce and establish standards in a company. This includes key data as well as status reports and checklists. Some key data comes as standard in the software, other data can be defined by the PMO. The data model from Blue Ant can be adapted so that project proposals, status reports and other project standards can 4

5 be implemented appropriately. Even without special knowledge of databases, PMO staff can create new data fields, for example, for additional entries in the project status report or a special classification of projects. The data fields can be designed depending on the project status or type. In this way, the project proposal for a small internal project can look different to a proposal for an extensive customer project. Overview in the PMO Project Management Offices do not usually set out to track or influence project planning in detail. For rough multi-project planning, all projects are displayed in an overview (Fig. 5). carried out by the project planners, resources can also be reserved in general for a specific period. For example, it is possible to plan a resource in the project for two months at ten days per month. From the point of view of multi-project PMOs and department heads this planning accuracy is often sufficient. The project planners receive the resource reservation as a work budget, so to speak, and can make the detailed planning in accordance with their own requirements, as long as they remain within the reservation granted to them. Resource requests from the project to the relevant team leaders are also possible, as is the replacement of project resources by the PMO, for example, in the course of consultation meetings with the participating project managers and executives. Figure 5: If the PMO changes project dates, project heads can decide how to take account of these new requirements in the specific project planning. From here, PMO staff can reschedule projects which have not yet begun or extend ongoing projects. The new dates are then used as defaults for the project planners, who should adjust the detailed project planning to the new default values. So, alternative scenarios for the portfolio can be enacted without automatic shifts unduly simplifying the planning. Ultimately, more detailed planning is required if a project is to be rescheduled or suspended. Blue Ant takes a similar path in resource management. In addition to the usual scheduling of resources to project activities which is System requirements Being web-based, Blue Ant runs on all operating systems with a current version of a popular browser, such as Internet Explorer, Firefox, Chrome or Safari. The software is available as a cloud solution, but can also be installed on the company s server. In this case, an Apache Tomcat server and database are required. Possible databases are Microsoft SQL Version 2005, Oracle Version 9, PostgreSQL 9.2 and MAXDB. Blue Ant can compare the user s authentication data with a central LDAP server, which makes single sign-on possible: so users also legitimize 5

6 Excerpt from the Software Review 15/2014 themselves for access to Blue Ant with the log in when starting the computer. Interfaces to other systems can be implemented via web services. It is also possible to open web services automatically when certain status changes occur. In this way, for example, a web-based customer management application (CRM) can be kept up to date by Blue Ant transmitting the current projects with their respective project phase to the system. Corresponding interface adapters can be adjusted with the support of the manufacturer. License conditions Blue Ant is available in three editions:»standard«,»enterprise«and»cloud«. The Enterprise edition primarily offers better support of interfaces to existing enterprise software than the Standard edition. The Cloud Edition entry model of Blue Ant costs from 1,990 (plus VAT) per annum; proventis operates the required hardware and software and provides the customer with a login. This model is suitable for up to about 50 users, for occasional projects or the detailed testing of the software in pilot projects. The Cloud Edition can easily be converted into the purchase version at any time, with the last twelve months rental offset against the purchase cost. If you want to buy and run the software on your own server, you can choose between the Standard and Enterprise editions. The license cost is about (plus VAT) per user. (Effective: June 2014). The license model distinguishes between named user and concurrent user licenses. While the named user license provides personalized access for a specific user, any user can work with the concurrent license. The number of concurrent user licenses purchased determines how many users are allowed to work simultaneously. Summary With complete project management from quote preparation to project implementation to billing, Blue Ant is aimed at businesses that carry out projects on behalf of customers or as an internal service. To this end, the program provides considerable support, which in cludes peripheral processes such as the billing and onward charging of travel expenses. In such project environments, Blue Ant serves as a central all-round package for project management, which aligns project data with other systems such as financial accounting. Blue Ant provides many useful functions for multi-project coordination and is therefore a highly recommended tool for PMOs. Project status reports help to clearly summarize the most important project information. Thanks to the resource reservation at project level, it is possible to keep the big picture of company-wide resource planning in view without having to immerse yourself in the details of each project. Useful functions such as checklists and the easy-to-use and clearly structured user interface contribute to everyday acceptance. A quick start is possible with the Cloud version. When demand in creases, you can later switch to using a local installation. proventis GmbH Neue Gruenstrasse D Berlin Tel.: +49 (0) Fax: +49 (0)

Projektron BCS 7.24 More than a project management software

Projektron BCS 7.24 More than a project management software Projektron BCS 7.24 More than a project management software Imprint Projektron GmbH Charlottenstraße 68 10117 Berlin +49 30 3 47 47 64-0 info@projektron.de www.projektron.com As of 21.07.2015-11:41 Legal

More information

Blue Ant 10 New Design, Proven Solution

Blue Ant 10 New Design, Proven Solution With kind permission of www.projektmagazin.de Excerpt from the Software Review 04/2013 Blue Ant 10 New Design, Proven Solution by Elisabeth Wagner proventis GmbH With its web-based PM-Software Blue Ant,

More information

Why Choose Microsoft Project Portfolio Management?

Why Choose Microsoft Project Portfolio Management? Why Choose Microsoft Project Portfolio Management? A comparison between the centralized server solution and Microsoft Project 2013 Client Definition of Microsoft Project Portfolio Management Microsoft

More information

ARTEMIS VIEWS ADVANCED PLANNING. With ProjectView

ARTEMIS VIEWS ADVANCED PLANNING. With ProjectView ARTEMIS VIEWS ADVANCED PLANNING With ProjectView ADVANCED PLANNING Advanced Planning is a powerful role-based project and resource management application. Designed for project managers, project planners

More information

PROJECTS. onepoint PROJECTS 13. Group Server and. Enterprise Cloud/Server. Tutorial

PROJECTS. onepoint PROJECTS 13. Group Server and. Enterprise Cloud/Server. Tutorial onepoint PROJECTS 13 Group Server and Enterprise Cloud/Server Tutorial 1 1 Introduction onepoint PROJECTS is the first open source project leadership software integrating project planning, controlling,

More information

Perceptive Intelligent Capture Solution Configration Manager

Perceptive Intelligent Capture Solution Configration Manager Perceptive Intelligent Capture Solution Configration Manager Installation and Setup Guide Version: 1.0.x Written by: Product Knowledge, R&D Date: February 2016 2015 Lexmark International Technology, S.A.

More information

Project Management Software

Project Management Software Project Management Software A B Blue Ant is a registered trademark of proventis GmbH in the European Union. All other trademarks and product names are the property of their respective owners. proventis

More information

An easy-to-use yet powerful ticket handling solution. Makes life simple for both customers and personnel! www.artologik.com

An easy-to-use yet powerful ticket handling solution. Makes life simple for both customers and personnel! www.artologik.com An easy-to-use yet powerful ticket handling solution. Makes life simple for both customers and personnel! Projekthanteri ng Tidredovisning Enkäthanteri ng E-mail E-postmanagement hantering iceringsverktyg

More information

PRODUCT SHEET HelpDesk

PRODUCT SHEET HelpDesk PRODUCT SHEET With Artologik, it is easy to handle both internal and external support issues. All customer communication, answers, comments and questions are saved in the program, so that knowledge and

More information

Table of Contents INTRODUCTION... 2 HOME PAGE... 3. Announcements... 7 Personalize & Change Password... 8 Reminders... 9 SERVICE CATALOG...

Table of Contents INTRODUCTION... 2 HOME PAGE... 3. Announcements... 7 Personalize & Change Password... 8 Reminders... 9 SERVICE CATALOG... Table of Contents INTRODUCTION... 2 HOME PAGE... 3 Announcements... 7 Personalize & Change Password... 8 Reminders... 9 SERVICE CATALOG... 11 Raising a Service Request... 12 Edit the Service Request...

More information

Microsoft Project Server 2010 Project Manager s Guide for Project Web App

Microsoft Project Server 2010 Project Manager s Guide for Project Web App Microsoft Project Server 2010 Project Manager s Guide for Project Web App Copyright This document is provided as-is. Information and views expressed in this document, including URL and other Internet Web

More information

MDS. Measured Data Server Online Measurement Network. Properties and Benefits »»» »»»» ProduCt information

MDS. Measured Data Server Online Measurement Network. Properties and Benefits »»» »»»» ProduCt information ProduCt information MDS Measured Data Server Online Measurement Network Properties and Benefits Unlimited access to your data via Internet Measured data can be transferred online in minute intervals Economical

More information

New Features in Version 9

New Features in Version 9 The Project Management Software for Outlook, Web and Smartphone New Features in Version 9 InLoox PM 9 for Outlook Are you aiming high? We ll support you all the way! Your work day is full of challenges:

More information

Installation Guide. (You can get these files from http://www.clariostechnology.com/intelligentreports/install)

Installation Guide. (You can get these files from http://www.clariostechnology.com/intelligentreports/install) Clarios Technology Pty. Ltd. Intelligent Reporter Installation Guide Installing Intelligent Reports JIRA plugin The Intelligent Reports plugin for JIRA is available through the Atlassian Marketplace. Follow

More information

Expand. Microsoft Project Professional 2013 - Why Upgrade? Bryan Quick Solution Specialist - Midwest

Expand. Microsoft Project Professional 2013 - Why Upgrade? Bryan Quick Solution Specialist - Midwest Expand. Microsoft Project Professional 2013 - Why Upgrade? Bryan Quick Solution Specialist - Midwest Agenda The evolution of Project Introducing the new Project Professional 2013 Reasons to upgrade to

More information

SYSTEM REQUIREMENTS...

SYSTEM REQUIREMENTS... Contents INTRODUCTION... 1 BillQuick Online Setup Checklist... 3 SYSTEM REQUIREMENTS... 4 Hardware Requirements... 4 Software Requirements... 4 START-UP... 5 BILLQUICK ONLINE ACCOUNT... 5 BILLQUICK ONLINE

More information

SolarWinds Network Performance Monitor

SolarWinds Network Performance Monitor SolarWinds Network Performance Monitor powerful network fault & availabilty management Fully Functional for 30 Days SolarWinds Network Performance Monitor (NPM) makes it easy to quickly detect, diagnose,

More information

ScrumDesk Quick Start

ScrumDesk Quick Start Quick Start 2008 2 What is ScrumDesk ScrumDesk is project management tool supporting Scrum agile project management method. ScrumDesk demo is provided as hosted application where user has ScrumDesk installed

More information

WHITE PAPER. Domo Advanced Architecture

WHITE PAPER. Domo Advanced Architecture WHITE PAPER Domo Advanced Architecture Overview There are several questions that any architect or technology advisor may ask about a new system during the evaluation process: How will it fit into our organization

More information

SolarWinds Network Performance Monitor powerful network fault & availabilty management

SolarWinds Network Performance Monitor powerful network fault & availabilty management SolarWinds Network Performance Monitor powerful network fault & availabilty management Fully Functional for 30 Days SolarWinds Network Performance Monitor (NPM) is powerful and affordable network monitoring

More information

General. Sage Evolution ERP Version 7

General. Sage Evolution ERP Version 7 Version 7 B Sage Evolution ERP Version 7 Sage Evolution Version 7 is here. It s time to get serious about greater flexibility, efficiency and control within your business. Our continuous investment in

More information

Installation, Configuration and Administration Guide

Installation, Configuration and Administration Guide Installation, Configuration and Administration Guide ehd10.0.1 everything HelpDesk Installation, Configuration and Administration Guide GroupLink Corporation 2013 GroupLink Corporation. All rights reserved

More information

ELECTRO-MECHANICAL PROJECT MANAGEMENT

ELECTRO-MECHANICAL PROJECT MANAGEMENT CHAPTER-9 ELECTRO-MECHANICAL PROJECT MANAGEMENT Y K Sharma,SDE(BS-E), 9412739241(M) E-Mail ID: yogeshsharma@bsnl.co.in Page: 1 Electro-mechanical Project Management using MS Project Introduction: When

More information

Project Management through

Project Management through Project Management through Unified Project and Portfolio Fluent User Interface Management Built on SharePoint Server 2010 Time Reporting Enhancements Project Initiation & Business Case Exchange Server

More information

NETWRIX EVENT LOG MANAGER

NETWRIX EVENT LOG MANAGER NETWRIX EVENT LOG MANAGER QUICK-START GUIDE FOR THE ENTERPRISE EDITION Product Version: 4.0 July/2012. Legal Notice The information in this publication is furnished for information use only, and does not

More information

Table of Contents INTRODUCTION... 2 HOME PAGE... 3. Announcements... 7. Personalize & Change Password... 8. Reminders... 10 SERVICE CATALOG...

Table of Contents INTRODUCTION... 2 HOME PAGE... 3. Announcements... 7. Personalize & Change Password... 8. Reminders... 10 SERVICE CATALOG... Table of Contents INTRODUCTION... 2 HOME PAGE... 3 Announcements... 7 Personalize & Change Password... 8 Reminders... 10 SERVICE CATALOG... 12 Raising a Service Request... 12 Edit the Service Request...

More information

Parallels Automation. Overview of New Features and Enhancements in Version 6.0. White Paper. www.parallels.com

Parallels Automation. Overview of New Features and Enhancements in Version 6.0. White Paper. www.parallels.com Parallels Automation White Paper Overview of New Features and Enhancements in Version 6.0 www.parallels.com Table of Contents Introduction... 3 New Feature Highlights... 3 Transfer Subscriptions between

More information

What s New in VMware vsphere 5.1 VMware vcenter Server

What s New in VMware vsphere 5.1 VMware vcenter Server What s New in VMware vsphere 5.1 VMware vsphere 5.1 TECHNICAL MARKETING DOCUMENTATION V 1.0/UPDATED JULY 2012 Table of Contents Introduction... 3 Key Components... 3 vcenter Single Sign-On Server.... 3

More information

Dell One Identity Manager 7.0. Help Desk Module Administration Guide

Dell One Identity Manager 7.0. Help Desk Module Administration Guide Dell 2015 Dell Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure

More information

Table of Contents INTRODUCTION...2 HOME PAGE...3. Announcements... 6 Personalize... 7 Reminders... 9 Recent Items... 11 SERVICE CATALOG...

Table of Contents INTRODUCTION...2 HOME PAGE...3. Announcements... 6 Personalize... 7 Reminders... 9 Recent Items... 11 SERVICE CATALOG... Table of Contents INTRODUCTION...2 HOME PAGE...3 Announcements... 6 Personalize... 7 Reminders... 9 Recent Items... 11 SERVICE CATALOG...12 REQUEST...14 Request List View... 15 Creating a New Incident...

More information

Secure Web Appliance. Reverse Proxy

Secure Web Appliance. Reverse Proxy Secure Web Appliance Reverse Proxy Table of Contents 1. Introduction... 1 1.1. About CYAN Secure Web Appliance... 1 1.2. About Reverse Proxy... 1 1.3. About this Manual... 1 1.3.1. Document Conventions...

More information

Installing LearningBay Enterprise Part 2

Installing LearningBay Enterprise Part 2 Installing LearningBay Enterprise Part 2 Support Document Copyright 2012 Axiom. All Rights Reserved. Page 1 Please note that this document is one of three that details the process for installing LearningBay

More information

CRM and Salesforce Product Comparison

CRM and Salesforce Product Comparison CRM and Salesforce Product Comparison VERSION 1.0 DATE PREPARED: 1/1/2013 DEVELOPMENT: BRITE GLOBAL, INC. 2013 Brite Global, Incorporated. All rights reserved. The information contained in this document

More information

System Administration Training Guide. S100 Installation and Site Management

System Administration Training Guide. S100 Installation and Site Management System Administration Training Guide S100 Installation and Site Management Table of contents System Requirements for Acumatica ERP 4.2... 5 Learning Objects:... 5 Web Browser... 5 Server Software... 5

More information

Parallels Virtual Automation 6.1

Parallels Virtual Automation 6.1 Parallels Virtual Automation 6.1 Installation Guide for Windows April 08, 2014 Copyright 1999-2014 Parallels IP Holdings GmbH and its affiliates. All rights reserved. Parallels IP Holdings GmbH. c/o Parallels

More information

NiceLabel Control Center 6.5. Release Notes. Rev-1504

NiceLabel Control Center 6.5. Release Notes. Rev-1504 NiceLabel Control Center 6.5 Release Notes Rev-1504 Table of Contents What s New in the NiceLabel Control Center?... 2 Centralized Application Server Functionality... 2 Running NiceLabel Software from

More information

Scheduling Software User s Guide

Scheduling Software User s Guide Scheduling Software User s Guide Revision 1.12 Copyright notice VisualTime is a trademark of Visualtime Corporation. Microsoft Outlook, Active Directory, SQL Server and Exchange are trademarks of Microsoft

More information

Enterprise Facility Management Software

Enterprise Facility Management Software Enterprise Facility Management Software How your environment can benefit from enteliweb systems Scheduling Event scheduling in enteliweb allows occupancy to be associated with specific date ranges or recurrences.

More information

Page 1. Overview of System Architecture

Page 1. Overview of System Architecture Page 1 Contents Introduction to the HR.net Enterprise Framework 1 HR.net Enterprise Administrator Console 3 HR.net Enterprise Document Explorer 4 HR.net Enterprise Server Application 4 HR.net Enterprise

More information

Microsoft Project 2010 builds on the Microsoft Project 2007 foundation with flexible work management solutions and the right collaboration tools for

Microsoft Project 2010 builds on the Microsoft Project 2007 foundation with flexible work management solutions and the right collaboration tools for Microsoft Project 2010 builds on the Microsoft Project 2007 foundation with flexible work management solutions and the right collaboration tools for occasional and professional project managers. Project

More information

Microsoft Project Server 2013

Microsoft Project Server 2013 Project Server 2013 Project Server 2013 is a flexible on-premises solution for project portfolio management (PPM) and everyday work. Team members, project participants, and business decision makers can

More information

3. Viewing and Restoring Email Items and Files from the Mimosa Archive

3. Viewing and Restoring Email Items and Files from the Mimosa Archive 1. Introduction The Mimosa Archive Self-service Retrieve (SSR) Client provides access to email items archived using the NearPoint system. You can use the Mimosa Archive SSR Client to perform the following

More information

MERLIN. The Quick Start Guide to professional project management. 2013 ProjectWizards GmbH, Melle, Germany. All rights reserved.

MERLIN. The Quick Start Guide to professional project management. 2013 ProjectWizards GmbH, Melle, Germany. All rights reserved. MERLIN The Quick Start Guide to professional project management 2013 ProjectWizards GmbH, Melle, Germany. All rights reserved. INTRODUCTION Welcome to the quick start guide to Merlin! Thank you for choosing

More information

ifinder ENTERPRISE SEARCH

ifinder ENTERPRISE SEARCH DATA SHEET ifinder ENTERPRISE SEARCH ifinder - the Enterprise Search solution for company-wide information search, information logistics and text mining. CUSTOMER QUOTE IntraFind stands for high quality

More information

SolarWinds Network Performance Monitor

SolarWinds Network Performance Monitor SolarWinds Network Performance Monitor powerful network fault & availabilty management Fully Functional for 30 Days SolarWinds Network Performance Monitor (NPM) makes it easy to quickly detect, diagnose,

More information

DreamTeam User Guide. Product Usage and Best Practices Guide. By Adam Buxbaum

DreamTeam User Guide. Product Usage and Best Practices Guide. By Adam Buxbaum DreamTeam User Guide Product Usage and Best Practices Guide By Adam Buxbaum December 9, 2010 Table of Contents Introduction... 4 Project Manager... 5 Creating Projects... 6 Managing Resources: Addition

More information

#define. What is #define

#define. What is #define #define What is #define #define is CGI s production system for Application Management and Development, offered in the context of software as a service. It is a project management tool, configuration management

More information

Hosting. Simply Different. www.iso-gruppe.com

Hosting. Simply Different. www.iso-gruppe.com Hosting. Simply Different. www.iso-gruppe.com Hosting. ISO Professional Services offers more All the SAP expertise of the ISO Group is focused in ISO Professional Services, which is among the firmly established

More information

NJCU WEBSITE TRAINING MANUAL

NJCU WEBSITE TRAINING MANUAL NJCU WEBSITE TRAINING MANUAL Submit Support Requests to: http://web.njcu.edu/its/websupport/ (Login with your GothicNet Username and Password.) Table of Contents NJCU WEBSITE TRAINING: Content Contributors...

More information

HelpDesk Product sheet

HelpDesk Product sheet Product sheet Artologik is the tool for those who are looking for an easy to use but powerful program for support and ticket handling. With Artologik, it is easy to handle entered into the database, anyone

More information

User's Guide. ver.7.1.0. RSRicksoft. www.ricksoft.jp

User's Guide. ver.7.1.0. RSRicksoft. www.ricksoft.jp User's Guide ver.7.1.0 RSRicksoft www.ricksoft.jp Table of Contents Chapter 1 To begin with... 2 1. 1 Terms and Concept...2 1. 1. 1 Ticket... 2 1. 1. 2 "Phase" Tickets... 2 1. 1. 3 Ticket's Parent-Child

More information

SOLARWINDS NETWORK PERFORMANCE MONITOR

SOLARWINDS NETWORK PERFORMANCE MONITOR DATASHEET SOLARWINDS NETWORK PERFORMANCE MONITOR Fault, Availability, Performance, and Deep Packet Inspection SolarWinds Network Performance Monitor (NPM) is powerful and affordable network monitoring

More information

SonicWALL GMS Custom Reports

SonicWALL GMS Custom Reports SonicWALL GMS Custom Reports Document Scope This document describes how to configure and use the SonicWALL GMS 6.0 Custom Reports feature. This document contains the following sections: Feature Overview

More information

BillQuick Agent 2010 Getting Started Guide

BillQuick Agent 2010 Getting Started Guide Time Billing and Project Management Software Built With Your Industry Knowledge BillQuick Agent 2010 Getting Started Guide BQE Software, Inc. 2601 Airport Drive Suite 380 Torrance CA 90505 Support: (310)

More information

Project Management. For Microsoft Dynamics CRM WWW.ABLEBRIDGE.COM

Project Management. For Microsoft Dynamics CRM WWW.ABLEBRIDGE.COM Project Management For Microsoft Dynamics CRM Contents Solution Relationships... 3 Main Menu End User Navigation... 4 Projects... 4 Creating a New Project... 4 Shift Project... 5 Shift Project Task...

More information

GFI Cloud User Guide A guide to administer GFI Cloud and its services

GFI Cloud User Guide A guide to administer GFI Cloud and its services GFI Cloud User Guide A guide to administer GFI Cloud and its services Contents 1 Introduction to GFI Cloud 5 1.1 The aim of this guide 6 1.2 What is GFI Cloud? 6 1.3 GFI Cloud features 6 1.4 How it works

More information

QuantStudio 3D AnalysisSuite Server System

QuantStudio 3D AnalysisSuite Server System QUICK REFERENCE QuantStudio 3D AnalysisSuite Server System Installation, Maintenance, and Administration Catalog Number 4489085 and 4486244 Pub. No. 4486248 Rev. B IMPORTANT! This document does not provide

More information

User Manual. Version 1.0.0.0. Yeastar Technology Co., Ltd.

User Manual. Version 1.0.0.0. Yeastar Technology Co., Ltd. User Manual Version 1.0.0.0 Yeastar Technology Co., Ltd. Table of Contents 1 Introduction 3 2 Installing MySMS Software 4 3 Managing MySMS 9 3.1 Accessing MySMS 9 3.2 Multi-User Accounts 10 3.3 Managing

More information

DeltaV History Analysis

DeltaV History Analysis DeltaV Distributed Control System Product Data Sheet DeltaV History Analysis History Analysis Clients on Internet Internet History Analysis Clients on Plant LAN Firewall Plant LAN History Analysis Server

More information

Accessing the Illinois CRM Report Archive Database

Accessing the Illinois CRM Report Archive Database Accessing the Illinois CRM Report Archive Database Connecting to the Illinois CRM Report Archive Database The Illinois CRM Report Archive is a web-based database. Browsers supported are: Windows: Internet

More information

TeamViewer 9 Manual Management Console

TeamViewer 9 Manual Management Console TeamViewer 9 Manual Management Console Rev 9.2-07/2014 TeamViewer GmbH Jahnstraße 30 D-73037 Göppingen www.teamviewer.com Table of Contents 1 About the TeamViewer Management Console... 4 1.1 About the

More information

HOW TO START WORKING WITH P2WARE PROJECT MANAGER 7?

HOW TO START WORKING WITH P2WARE PROJECT MANAGER 7? HOW TO START WORKING WITH P2WARE PROJECT MANAGER 7? This document contains introduction to P2ware Project Manager 7 views (P2ware Project Manager 7 walkthrough) and shows how to create high quality plans

More information

VNC Zimlets. Version 1.0 Berlin, 06. August 2014

VNC Zimlets. Version 1.0 Berlin, 06. August 2014 VNC Zimlets Version 1.0 Berlin, 06. August 2014 VNC Virtual Network Consult AG, 2014 Table of Content Zimlets... 3 Functional Zimlets... 4 VNC PDF Zimlet... 4 VNC History Zimlet... 5 VNC Click-2-Dial Zimlet...

More information

Installation Guide. Trimble Accubid Time & Material Billing Software

Installation Guide. Trimble Accubid Time & Material Billing Software Revision A (ENG) May 2015 F Installation Guide Trimble Accubid Time & Material Billing Software Revision A (ENG) May 2015 F Toronto Office Trimble Canada Ltd. 9131 Keele Street Suite A7 Vaughan, Ontario

More information

TECHNICAL WHITEPAPER. Salesforce.com Integration

TECHNICAL WHITEPAPER. Salesforce.com Integration TECHNICAL WHITEPAPER Salesforce.com Integration Domo Advanced Builder Enhances and Extends Salesforce.com Dashboards and Reporting Because of its advanced feature set and innovative delivery model, Salesforce.com

More information

Project Plan 365 Collaboration with Microsoft Project Files (MPP) in SharePoint cloud

Project Plan 365 Collaboration with Microsoft Project Files (MPP) in SharePoint cloud Project Plan 365 Collaboration with Microsoft Project Files (MPP) in SharePoint cloud White Paper Housatonic Software - Project Plan 365 App 2014 Contents 1. Introduction... 3 2. Prerequisites... 4 3.

More information

Lab 1 Introduction to Microsoft Project

Lab 1 Introduction to Microsoft Project Lab 1 Introduction to Microsoft Project Statement Purpose This lab provides students with the knowledge and skills to use Microsoft Project. This course takes students step-by-step through the features

More information

IPA Help Desk. How to use Self-Service portal. [Version 1.0] [28/12/1435 H] FRM CC-UME-V001

IPA Help Desk. How to use Self-Service portal. [Version 1.0] [28/12/1435 H] FRM CC-UME-V001 IPA Help Desk How to use Self-Service portal [Version 1.0] [28/12/1435 H] How to use Self-Service portal Institute of public administration provides a new Help Desk system which allows users in the head

More information

WHITE PAPER. Active Directory and the Cloud

WHITE PAPER. Active Directory and the Cloud WHITE PAPER Active Directory and the Cloud HyperOffice, 2011 What is Active Directory? What are its benefits? Active Directory (AD) is a directory service created by Microsoft. Active Directory is popularly

More information

Census. di Monitoring Installation User s Guide

Census. di Monitoring Installation User s Guide Census di Monitoring Installation User s Guide 1 r1 Contents Introduction... 3 Content overview... 3 Installing Windows 2003 Server Components... 4 System requirements... 4 di Monitoring Web Set-up...

More information

Embraiz CRM System User Guide

Embraiz CRM System User Guide Embraiz CRM System User Guide Version Date Prepared By Remark V 1.0 2008-10-6 Lok shu V 2.0 2008-10-9 Yolanda Tang V 3.0 2008-12-11 Yolanda Tang Contents Preface... 4 About this user guide... 4 Audience...

More information

NETWRIX EVENT LOG MANAGER

NETWRIX EVENT LOG MANAGER NETWRIX EVENT LOG MANAGER ADMINISTRATOR S GUIDE Product Version: 4.0 July/2012. Legal Notice The information in this publication is furnished for information use only, and does not constitute a commitment

More information

BarTender Print Portal. Web-based Software for Printing BarTender Documents WHITE PAPER

BarTender Print Portal. Web-based Software for Printing BarTender Documents WHITE PAPER BarTender Print Portal Web-based Software for Printing BarTender Documents WHITE PAPER Contents Overview 3 Installing Print Portal 4 Configuring Your Installation 4 Supported Printing Technologies 5 Web

More information

Implementing Project Server 2010

Implementing Project Server 2010 Implementing Project Server 2010 Course ISI-1327 4 Days Instructor-led, Hands-on Course Description This instructor-led course will provide you with the knowledge and skills to effectively install and

More information

AvePoint Timeline for Microsoft Dynamics CRM. Release Notes

AvePoint Timeline for Microsoft Dynamics CRM. Release Notes AvePoint Timeline for Microsoft Dynamics CRM Release Notes Table of Contents What s New in This Document... 4 AvePoint Timeline Pro... 5 AvePoint Timeline Pro 2.0.1... 5 AvePoint Timeline Pro 2.0... 6

More information

see >analyze >control >align < WhitePaper > planningit: alfabet s Logical IT Inventory

see >analyze >control >align < WhitePaper > planningit: alfabet s Logical IT Inventory see >analyze >control >align < WhitePaper > planningit: alfabet s Logical IT Inventory planningit: alfabet s Logical IT Inventory 2 A transparent IT Landscape IT planning takes place in a rapidly changing

More information

INITIAL SYNCHRONIZATION...

INITIAL SYNCHRONIZATION... Contents INTRODUCTION... 1 DATA SYNCHRONIZATION... 2 SYNCHRONIZATION RULES... 2 SYNC TOOL... 4 BILLQUICK ONLINE SYNC TOOL... 4 Synchronization Options... 4 INITIAL SYNCHRONIZATION... 11 EXISTING BILLQUICK-NEW

More information

Project Planner version 2.5 User's Manual

Project Planner version 2.5 User's Manual Project Planner version 2.5 User's Manual Strona 1 z 60 Contents 1.Introduction... 4 2.The standard user interface elements... 5 2.1.Window of the list type...5 2.2.Window of the edition of the element

More information

Mastering Microsoft Project 2010 50413B; 3 days, Instructor-led

Mastering Microsoft Project 2010 50413B; 3 days, Instructor-led Mastering Microsoft Project 2010 50413B; 3 days, Instructor-led Course Description This three-day instructor-led course provides students with the knowledge and skills plan and manage projects using Microsoft

More information

Microsoft Enterprise Project Management 2010 Licensing Guide

Microsoft Enterprise Project Management 2010 Licensing Guide Microsoft Enterprise Project Management 2010 Licensing Guide Microsoft Project 2010 Licensing Microsoft Project 2010 is a family of products that provide a range of functionality depending on organizational

More information

System requirements. for Installation of LANDESK Service Desk 2016. Clarita-Bernhard-Str. 25 D 81249 Muenchen. Magelan GmbH

System requirements. for Installation of LANDESK Service Desk 2016. Clarita-Bernhard-Str. 25 D 81249 Muenchen. Magelan GmbH System requirements for Installation of LANDESK Service Desk 2016 Created by: Magelan GmbH Magelan GmbH Clarita-Bernhard-Str. 25 D 81249 Muenchen Version Version Date Author Description 1.0 22.11.2012

More information

SharePoint Project Management Tools

SharePoint Project Management Tools SharePoint Project Management Tools 1 P age W elcome to Tyler Implementation! Over the years, Tyler has continuously revisited and refined its Implementation processes in order to benefit from years of

More information

Heroix Longitude Quick Start Guide V7.1

Heroix Longitude Quick Start Guide V7.1 Heroix Longitude Quick Start Guide V7.1 Copyright 2011 Heroix 165 Bay State Drive Braintree, MA 02184 Tel: 800-229-6500 / 781-848-1701 Fax: 781-843-3472 Email: support@heroix.com Notice Heroix provides

More information

Everything your organization needs to effectively manage your services. IT Service Management (ITSM) Customer Service Enterprise Service Management

Everything your organization needs to effectively manage your services. IT Service Management (ITSM) Customer Service Enterprise Service Management Product Ficha de Data Producto Sheet Everything your organization needs to effectively manage your services. IT Service Management (ITSM) Customer Service Enterprise Service Management Product Description

More information

Data Sheet Innate Timesheets

Data Sheet Innate Timesheets Data Sheet Innate Timesheets Software for timesheets, progress reporting & expenses. Innate Timesheets enables you to record people's time and expenses and other related data, using webbased sheets. Because

More information

GlobalScan NX. Server 32/Server 750. Intelligent scanning for smarter workflow

GlobalScan NX. Server 32/Server 750. Intelligent scanning for smarter workflow SOLUTION Intelligent scanning for smarter workflow GlobalScan NX Server 32/Server 750 Designed to simplify daily document tasks, these easy-to-use software solutions provide a fast, streamlined approach

More information

CMS and e-commerce Solutions. version 1.0. Please, visit us at: http://www.itoris.com or contact directly by email: sales@itoris.

CMS and e-commerce Solutions. version 1.0. Please, visit us at: http://www.itoris.com or contact directly by email: sales@itoris. Help Desk for Magento User Guide version 1.0 created by IToris IToris Table of contents 1. Introduction... 3 1.1. Purpose... 3 2. Installation and License... 3 2.1. System Requirements... 3 2.2. Installation...

More information

eng_pdf.indd 1 13-10-2010 09:27:30

eng_pdf.indd 1 13-10-2010 09:27:30 360 gives you control over the flow of information. 360 helps private- and public-sector customers to control, manage and share information and documents with a user interface they already know. It doesn't

More information

Cloud-based data integration solution with high-performance development environment

Cloud-based data integration solution with high-performance development environment Test: Talend Integration Cloud Cloud-based data integration solution with high-performance development environment Dr. Götz Güttich With the Talend Integration Cloud, Talend provides a secure Cloud-based

More information

Information Server Documentation SIMATIC. Information Server V8.0 Update 1 Information Server Documentation. Introduction 1. Web application basics 2

Information Server Documentation SIMATIC. Information Server V8.0 Update 1 Information Server Documentation. Introduction 1. Web application basics 2 Introduction 1 Web application basics 2 SIMATIC Information Server V8.0 Update 1 System Manual Office add-ins basics 3 Time specifications 4 Report templates 5 Working with the Web application 6 Working

More information

GETTING STARTED WITH COVALENT BROWSER

GETTING STARTED WITH COVALENT BROWSER GETTING STARTED WITH COVALENT BROWSER Contents Getting Started with Covalent Browser... 1 What is the Browser Version?... 4 Logging in... 5 The URL address... 5 Home page... 5 Menu bar... 5 Go To button...

More information

HP Intelligent Management Center Enterprise Software. Platform. Key features. Data sheet

HP Intelligent Management Center Enterprise Software. Platform. Key features. Data sheet Data sheet HP Intelligent Management Center Enterprise Software Platform Key features Highly flexible and scalable deployment options Powerful administration control Rich resource management Detailed performance

More information

Enterprise Service Bus

Enterprise Service Bus We tested: Talend ESB 5.2.1 Enterprise Service Bus Dr. Götz Güttich Talend Enterprise Service Bus 5.2.1 is an open source, modular solution that allows enterprises to integrate existing or new applications

More information

Software Requirements Specification

Software Requirements Specification CSL740 Software Engineering Course, IIT Delhi Software Requirements Specification Submitted By Abhishek Srivastava (2011EEY7511) Anil Kumar (2009CS10180) Jagjeet Singh Dhaliwal (2008CS50212) Ierum Shanaya

More information

Eliac Call Recording - Configurator Guide. Eliac. Call Recording System Ver. 2.x. www.smartsoft-eg.com

Eliac Call Recording - Configurator Guide. Eliac. Call Recording System Ver. 2.x. www.smartsoft-eg.com Eliac Call Recording System Ver. 2.x 1 System Overview Eliac Call Recording is a complete system that records both incoming and outgoing calls for any analog telephone lines, and can record either internal

More information

AvePoint SearchAll 3.0.2 for Microsoft Dynamics CRM

AvePoint SearchAll 3.0.2 for Microsoft Dynamics CRM AvePoint SearchAll 3.0.2 for Microsoft Dynamics CRM Installation and Configuration Guide Revision C Issued February 2014 1 Table of Contents Overview... 3 Before You Begin... 4 Supported and Unsupported

More information

TeamViewer 8 Manual Management Console

TeamViewer 8 Manual Management Console TeamViewer 8 Manual Management Console Rev 8.0-01/2013 TeamViewer GmbH Kuhnbergstraße 16 D-73037 Göppingen www.teamviewer.com Table of Contents 1 About the TeamViewer Management Console... 4 1.1 About

More information

WVU PROJECT MANAGEMENT CENTRAL (PMC) 101. Robert C. Byrd Health Sciences Center Office of Institutional Planning. Guide for First Time Users

WVU PROJECT MANAGEMENT CENTRAL (PMC) 101. Robert C. Byrd Health Sciences Center Office of Institutional Planning. Guide for First Time Users WVU Robert C. Byrd Health Sciences Center Office of Institutional Planning PROJECT MANAGEMENT CENTRAL (PMC) 101 Guide for First Time Users Fostering a culture of high purpose, accountability & accomplishment

More information

Microsoft Dynamics CRM Clients

Microsoft Dynamics CRM Clients Microsoft Dynamics CRM Clients A user can work with Microsoft Dynamics CRM in two ways: By accessing the Microsoft Dynamics CRM application using Microsoft Internet Explorer, Google Chrome, FireFox, and

More information

Data Management SOFTWARE FOR. -Environmental data

Data Management SOFTWARE FOR. -Environmental data Data Management SOFTWARE FOR -meteorological Data -Hydrological Data -Environmental data ÖRN SMÁRI // GRAFÍSK HÖNNUN // DE Trend lines What is Vista Data Vision VDV is a comprehensive data management system

More information