NTP Receiver/Software Installation Guide

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1 NTP Receiver/Software Installation Guide Teale St. Culver City, CA Tech Support:

2 Table of Contents Important Note... 3 Software Installation... 4 DHCP Mode... 7 Fixed IP Mode... 8 Troubleshooting... 9 Appendix A NIST Internet Time Servers P a g e

3 Important Note If your network supports DHCP, connect cables as indicated in the following steps below. The NTP receiver should receive IP address automatically and connect to NIST internet time severs indicated on appendix A. However, if you experience issues with your network supporting DHCP, and/or cannot connect to NIST servers, you must then install the included utility software, and assign a static (valid) ID address. Follow steps beginning on page 4 and if necessary, contact your network administrator. Connect Ethernet Cable from your network into LAN port of NTP With the supplied LAN cable, plug one end into the NTP receiver port, marked Transmitter Plug the other end into the back of the Transmitters GPS/NTP port When you connect the receiver Box and Transmitter, the POWER light should be on, (Red) after 5-10 seconds the STATUS light should blink (GREEN) Two Green lights should be visible on front of Transmitter. The Transmitter should then adjust to the correct network time 3 P a g e

4 Software Installation Load the Included Software CD Program should auto install. If not, follow the instructions below: 1. Click on Windows Explorer>Locate CD Drive>Click>. 2. Find and Click on Setup to add a Desktop Icon. Click the Desktop Icon to open Banner Programming, and then follow the included instructions. The NTP receiver and PC or Laptop must be on the same network to discover and connect. The Network must support DHCP to assign an IP address automatically on the NTP receiver. To assign a specific IP address on the NTP see page 8 To install software perform the steps as shown in the following screen shots: P a g e

5 3 4 5 P a g e

6 5 Right click on the NTP icon on Desktop: Click on Properties Go to the Compatibility tab Check off 1 st box and last box Click OK. 6 6 P a g e

7 7 DHCP Mode 8 Click Discover in DHCP mode to discover NTP receiver IP address. If the network supports DHCP it will automatically populate the IP address 7 P a g e

8 Fixed IP Mode 9 1. Click on Fixed IP mode and enter Unit IP address assigned by your network administrator, then click on Write to confirm. 2. Click on Fixed Mode and enter NTP address if you need to connect other NTP or internal network time server and click Write to confirm. 3. Click on Discover again to ensure installed addresses are written to NTP receiver. Check LED lights on NTP receiver and Transmitter as outlined on Page 3. Be sure you can see the 2 Green lights and the correct time on the transmitter P a g e

9 Troubleshooting 1. Check the Ethernet cable connection. Make sure the patch cable is securely connected to the Ethernet RJ-45 port and that it is not damaged. Have the cable tested or connect computer or another Ethernet device to this cable to confirm proper connection. Check power light on NTP receiver or transmitter to make sure power is on. 2. Make sure you are connecting to TCP/IP Network with Internet access or connection to a Network Timer Server. Connect other PC to same port and make sure you are able to connect to internet or synchronize with time server you are trying to connect. Firewall or other security settings in your network might be preventing NTP to connect with NIST internet time servers. 3. Confirm another device or computer on the network is not using same static IP address. The network administrator should be able to resolve any conflict. 4. Ping the IP address of the unit from another computer to see if it is responding. Check with network administrator if you do now know how to do this. 5. Test the time server by attempting to get time stamp from another computer. Check with network administrator if you do not know how to do this. If the problem cannot be resolved after following these steps, please call and speak with one of our Technical service representatives. 9 P a g e

10 Appendix A NIST Internet Time Servers 10 P a g e

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