Global Language Translation Services. Accurate, On Time and Within Budget

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1 Global Language Translation Services Accurate, On Time and Within Budget

2 ABOUT US Headquartered in Charlotte, NC, Foreign Translations ( is a global translation services firm specializing in foreign language translation, interpreting, website localization, and multilingual desktop publishing. For over 15 years, Foreign Translations has developed an extensive network of qualified, industry-specific translators and a world-class process and technology-enabled delivery methodology. We leverage a network of native, seasoned linguists to deliver thousands of simple to complex projects in all the world s major languages. Our mature methodology utilizes rigor, leading processes and tools, and strict confidentiality standards to protect our client s data and maximize efficiencies across the project lifecycle. Together, all of these components provide our clients the content accuracy and the confidence to effectively conduct business on a global scale and expand their brands anywhere across the globe. Foreign Translations, is a Minority and Woman-Owned Small Business as well as a US GSA Contract holder. Foreign Translations helps you Go Global With Confidence Foreign Translations PO Box 2220 Cornelius, NC P: F: E: translations@foreigntranslations.com It is such a breath of fresh air to deal with a professional company such as yours! You have done nothing but give me such awesome service. Once again, thank you so very much for being on time! And I thank God that I picked the right company to deal with. Venture Capital and Financial Services Provider

3 TRANSLATION SERVICES Foreign Translations offers turnkey translation services, including project management, as well as industry and local market expertise. We provide our clients the ability to complete complex translation projects of any size, in any format, and into any language or dialect. All Foreign Translations clients and projects benefit from our well-tuned project methodology which results in consistent quality and superior results. Our Project Management office efficiently executes multiple projects and leverages a deep network of proven translation, editing and proofreading teams to optimize your content for its intended purpose. Because our staff continuously works with the most cutting-edge project management and translation support tools, our clients benefit from translations that are Accurate, On-Time and Within Budget. Our experienced management team, from client services to project management, will answer your questions on our processes, quality assurance and guarantees, translator expertise, and project turnaround as well as personally guide you through each step of your translation project. Your dedicated project manager will manage your project from start to finish, communicating timelines and progress throughout the course of the assignment. They look great. Thanks for keeping the format and layout the same as the original. Industrial Products Retailer

4 LANGUAGES OFFERED Foreign Translations and interprets into and out of all of the following languages and more: Arabic Hindi Punjabi Armenian Bengali Bulgarian Cambodian Chinese (Simplified/Traditional) Croatian Czech Danish Dari Dutch Estonian Farsi Finnish French (Canadian) French (European) German Greek Gujarati Hungarian Icelandic Indonesian/Malay Italian Japanese Kanner Korean Laotian Latvian Lithuanian Macedonian/Albanian Maltese Norwegian Punjabi Polish Portuguese (Brazilian) Portuguese (European) Romanian Russian Slovak Slovenian Spanish Europe Spanish Mexico Spanish South America Spanish - United States Swedish Tagalog Tamil Thai Turkish Ukrainian Urdu Vietnamese I just wanted to throw out a big thanks for getting me those translations at the last minute and dealing with my communication problems on Friday. It is greatly appreciated. You guys are great. Thanks a bunch, have a great day. Eletric Products Manufacturer

5 INDUSTRIES SERVED Foreign Translations provides translation services in all of the industries listed below. Foreign Translations is a corporate member of the ATA, and can provide our clients with certified translations for any language combination and industry. Technical Technical manuals, design specifications Safety and maintenance manuals Material safety data sheets (MSDS) Engineering schematics Policy and procedure manuals Legal Patents, legal contracts, agreements Legal research, complaints, immigration documents Real estate transactions, adoption papers Medical/Pharmaceutical Clinical trial data, medical equipment manuals Research reports, patient surveys and records Insurance claims Financial Annual reports and financial statements Shareholder meeting minutes, investor research Mortgage applications, business plans Insurance claims, pension plans Letters of credit Advertising/Marketing Marketing collateral and brochures Packaging and product catalogues Print advertising and press releases Sales presentations and proposal requests Literary Books, short stories Magazine articles, research papers Fiction and non-fiction works Interpreting Simultaneous, consecutive, escort Depositions and trials Sales meetings and conferences Government Translations Certified Woman Owned small business Certified Minority Owned small business Current GSA contract holder (GS 10F-0332R) Translation and interpreting for federal agencies Teaming arrangements Thank you! Of all the companies that I contacted, Foreign Translations was the most personable and accommodating. I am excited to be working with you all on this. Your help is greatly appreciated. Staffing Company

6 WEBSITE LOCALIZATION SERVICES For over 15 years, Foreign Translations has provided reliable, accurate website localization services to clients located across the globe. Website localization involves more than just translating text. It is the complete transformation of your website to appeal to your foreign target market. Harnessing the power of the Internet is the most efficient means of reaching customers around the world, and for your company to realize its potential in the global market it must have a localized website. When your company embraces website translation it will quickly will reap the rewards of an unlimited international marketplace How you prepare your website for translation depends on how much of your website is to be translated. To translate just a product or landing page, preparation is simple: create the page content for translation. When your translation project includes most of a website, preparation includes also creating a domain name, determining your foreign host, etc. Our expert website localization team is ready to work with you each step of the way--from the initial outline through each phase of your website localization process to guarantee that your website is correctly localized for your particular target market. Steps may include some or all of the following: determining your domain extension; identifying any images, videos, or flash files with embedded text to be handled by our Desktop Publishing team; analyzing how we will manage your website when it is located in a Content Management System; and ensuring that correct software is utilized to display your target language, especially when it involves Asian characters. I have worked with several translation firms over the years and the quality your firm has produced is among the best. Thanks for working with me on this project, and I hope there will be others in the future. Telecommunications Provider

7 desktop publishing (DTP) services Foreign Translations multilingual Desktop Publishing teams are leaders in multilingual graphic design projects ensuring that the translation of your content will not alter your design. Our Desktop Publishing teams are well-educated in the translation industry and work hand-in-hand with translation teams guaranteeing that the final foreign edition design reflects an accurate translation that will be accepted by the target language user and is consistent with the original source document. Desktop Publishing formats we support include: Adobe InDesign Adobe Photoshop Microsoft Word HTML, XML and other Adobe PageMaker Adobe Dreamweaver Microsoft PowerPoint markup languages Adobe FrameMaker AutoCAD Microsoft Publisher Adobe Illustrator Corel Draw QuarkXPress Everything went wonderful with your interpreter! She was a pleasure and a joy to work with. She was extremely helpful in assisting with persons that needed to ask questions regarding the exhibit. I was very pleased and I would recommend her (and your company) to anyone. Not-for-Profit Foundation

8 OUR TRANSLATORS Foreign Translations translation professionals are native speakers with years of relevant language translation and industry experience. We only work with fulltime translation professionals who hold university degrees in their respective field and are certified by the American Translators Association or their country s equivalent. These rigorous requirements ensure their expertise and knowledge of industry-specific terminology for their language translations is of the highest relevance to your project. Our unyielding standards for screening translation professionals facilitate a reduction in the amount of time required for editing and proofreading, thereby decreasing the turnaround time for completing the entire translation project. I had an opportunity to review the files this morning. I am pleased with the results of your translators. Please express to them my appreciation for their thoroughness and willingness to revisit the project. I also thank you for your hard work and quick turnaround time. Consumer Reserch Company

9 TRANSLATION MEMORY & GLOSSARY ADMINISTRATION As part of the workflow processes established by Foreign Translations, glossary and translation memory databases are created and customized for each client to ensure consistency throughout each translation project. This database of frequently used terminology, whether provided by you, or created by us, results in accurate, uniform translations and ultimately offers you cost reductions on repeated text. A translation memory database is developed through the use of computer assisted translation software, such as market-leading SDL Trados, allowing our translators to produce consistent, accurate translations. Upon request, a glossary is generated so that a client s in-house staff, familiar with the target language, can approve or change the suggested translations offered by our translation team. This is especially useful when industry specific or company specific terminology already exists in a market. The work performed on this activity is greatly appreciated by the FHWA Office of Planning. Thanks everyone for the quick turnaround time! US Federal Agency

10 Project Considerations How is Pricing Determined? Cost for translation projects is driven by the number of words and the language set. Depending on the project and language, either source or target words (see below) may be used for pricing purposes. Source refers to the original document (language and word count); target refers to the final deliverable (language and word count). Pricing is not generally based upon the number of pages. Some pages may have 50 words; others may have 500 or more. Layout in a desktop publishing format (such as Adobe InDesign), complex layout in MS Office formats, graphics recreation, rush delivery and other such work or requirements will incur additional charges. Certification statements, expedited mail delivery and document notarization incur additional charges Pricing for interpreting is based upon an hourly or daily rate. On-site interpreting requires travel and expenses and remote (teleconference) interpreting does not. Foreign Translation s minimum charge is $100. Is Foreign Translations Qualified to Translate Technical, Medical and Legal Documents? Foreign Translations deep pool of qualified translators ensures that your document will be translated by a professional translator specializing in your required field of expertise. Highly specialized translation requires more effort and skill to complete, and thus commands a higher cost. It was great working with you and your team. The pre-work to our event that your team provided was timely and professional. Your visit the day prior to the event was critical and helped to diminish the concerns. Our Koreanguests were very satisfied with the services of your interpreters. They were very professional, competent and great to work with. Health Care Products Manager

11 Project Considerations (cont.) What Language Combinations Does Foreign Translations Offer Foreign Translation is your single-source translation resource. We are capable of translating into and out of any written language. Pricing for translation depends on the language combination. Costs for translation into English are usually slightly higher than for translating out of English. How Long Does Translation Take? Typical timeframes for translation are based on 1,500-2,000 words per day, with additional time needed for: Non-Americas languages (anything other than Latin American, Caribbean, and North American languages, due the time differences with our translators PDF/Image to MS Word conversion Desktop Publishing (DTP) or coding Other non-standard project preparation and project review tasks Rush projects (project completed sooner than the general guidelines above, including 24 hour turnaround and turnaround requiring weekend work, can sometimes be accommodated for an additional fee please ask for more details. Can Foreign Translations Handle Large Projects? Foreign Translations regularly completes large and complex multilingual translation projects, and is happy to offer volume discounts when possible. To better assess the scope of your project, let us know: Translation frequency: Projected volume by language vs. one-time ad-hoc projects. Foreign Translations welcomes the opportunity to establish a partnership and rate-card tiers to remain your multilingual services partner and build our relationship. Number of languages in scope: Available translation capacity varies by language. Foreign Translations will work with you to determine appropriate steps to ensure capacity and cost stability for all required languages. Thank you very much for the prompt turnaround. Great Service! I hope our customer is equally impressed with the quality of translation!! Hope we do more business together. Sporting Goods Marketer

12 QUALITY AND CONFIDENTIALITY Quality Assurance Foreign Translations guarantees the utmost quality and fidelity in translating your materials into to the target language requested. We are constantly researching progress and changes in language translation, international manufacturing standards, international business, global law, and other industry-specific areas. We are deeply committed to involvement in local, regional, national, and international organizations such as the American Translators Association (ATA), branches of international economic development agencies, chambers of commerce, and international trade and legal associations. In addition, we carry a $5,000,000 Errors and Omissions insurance policy through Lloyd s of London. Confidentiality Foreign Translations recognizes the value of data and information and has designed our project methodology and tools with safeguards and controls to protect intellectual property. We routinely sign detailed confidentiality agreement with our clients and also require our employees and contractors to sign detailed and comprehensive confidentiality agreements. These agreements are prepared by our legal counsel, and include confidentiality clauses on trade secrets, client lists, operational practices, technical tools, terminology, and proprietary processes. As we establish a longterm partnership, we welcome and advocate for the opportunity to discuss and establish an information and data protection framework that s right for you. Thanks for your quick response and getting the translations to us yesterday afternoon. We were able to meet the urgent imposed deadline. Electrics Product Manager