Software Process Training

Transcription

1 Dr. Ernest Wallmüller Wolfgang Höh Rule 10 Rule 10 Supplier Agreement Management Supplier Agreement Management Qualität & Informatik Copyright Qualität & Informatik 2005

2 Context QA Corrective action Supplier agreement Supplier Replan Status, issues, results of progress and milestone reviews Plans Status, issues, results of process and product evaluations; measures and analyses Corrective action What to monitor What To Build What To Do Commitments Measurement needs Product component requirements Technical issues Completed product components Acceptance reviews and tests Engineering and Support process areas Copyright Qualität & Informatik / 2

3 - Policy / Scope / Purpose QA! Policy According to the Quality-, Environmental- and Safety-Manual (chapter 7.4) the policy establishes the following: Provide sustainable competitive advantage to the business (costs, quality, timely availability) through selection, alignment and connection with world best supply sources. Ensure that the world s best suppliers contribute optimally through innovation, flexibility and cost competitiveness to product creation, order fulfillment and service processes.! Scope All SW producing units in AVL SBU MES.! Purpose The purpose of Supplier Agreement Management is to find the best solution for AVL out of the pool of possible suppliers together with the project teams, define agreements with selected suppliers and monitor their performance. Copyright Qualität & Informatik / 3

4 Exercise: Familiarization QA! Method: Plenum! Timing: 20! Form: Brainstorming and discussion! Documents: none! Deliverable: Documentation on flipchart (trainer)! Questions: I. How do we know that the process is performing well? II. Who of you has experiences with this process? Which one? III. What are the most relevant work products? Copyright Qualität & Informatik / 4

5 Exercise: Roles, Activities, Work Products QA! Method: Individual! Timing: 10! Form: Individual elaboration! Documents: Rule 10; form: next foil! Deliverable: Filled in form Question: I. Based on your experience, the prior discussion and the process definition list the involved roles, the performed activities, and the produced work products. Copyright Qualität & Informatik / 5

6 Roles, Activities, Work Products QA Roles Activities Work Products Copyright Qualität & Informatik / 6

7 Roles, Activities, Work Products QA Roles PL-DP STL S/VZP Activities Determine Acquisition Type Select Suppliers Establish Supplier Agreements (incl. Review CO Products) Execute the Supplier Agreement Accept the acquired Product Transition Products Work Products Candidate and preferred supplier list CO review protocol Commercial requirements list Request for quotation to supplier Signed agreement with supplier Purchase order Single source letter (in case of 1 supplier only) Evaluation of proposed suppliers Copyright Qualität & Informatik / 7

8 with Practices QA Establish Supplier Agreements Determine Acquisition Type List of Products Satisfy Supplier Agreements Review CO Products Select Suppliers Supplier Requirements Accept the Acquired Product Product Establish Supplier Agreements Transition Products Supplier Agreement Execute the Supplier Agreement Copyright Qualität & Informatik / 8

9 Tasks 1/2 QA Practice Task Work Products Determine Acquisition Type Select Suppliers Establish Supplier Agreements Execute the Supplier Agreement Determine Acquisition Type Select Suppliers Establish supplier agreement Execute the Supplier Agreement Request for Order Candidate and preferred supplier list CO review protocol Commercial Requirements list Request for quotation to supplier Single source letter Signed agreement with supplier Purchase order Evaluation of proposed suppliers Supplier Rating Copyright Qualität & Informatik / 9

10 Tasks 2/2 QA Practice Task Work Products Accept the Acquired Product Transition Products Accept the Acquired Product Transition Products Signed Invoice Defects Records (In defect tracking tool) Work Product (Part of Project Plan) Copyright Qualität & Informatik / 10

11 Exercise: Task Description QA! Method: Group work! Timing: 20 group work, 15 presentation & discussion (comparative discussion of group results)! Form: Group elaboration! Documents: Rule 10:! Deliverable: Task description on flipchart! Question: I. Describe the selected task _T02 Select Suppliers using the presented description technique ("next foil). Copyright Qualität & Informatik / 11

12 Task Description Technique QA Input ID Task Name Description Roles Tools Method/Technique Output Copyright Qualität & Informatik / 12

13 Task Details Select Suppliers QA Input Request for Order (Technical requirement or skill profile) Commercial requirements from S/VZP _T02 Select Suppliers Description Select suppliers out of the candidate supplier list in connection with the preferred supplier list Prioritize the selected suppliers Analysis (not approved supplier) For CO products a CO product review is performed Roles PL-DP or STL: Responsible together with S/VZP Requester: Requests a service or product Tools Preferred supplier list SAP Data Method/Technique Not specified Output CO Review protocol Commercial requirements list Request for quotation to supplier Single source letter Copyright Qualität & Informatik / 13

14 Rule 10: Work Products and Templates QA WP Id Type Description Task Id Responsible Link to Template _W01 O Candidate and preferred supplier list _T03 Requester of a n.a. service or product _W02 M CO Review protocol _T02 S/VZP Template Walkthrough and Review Protokoll.doc _W03 M Commercial Requirements list _T02 S/VZP See SAP _W04 M Request for quotation to supplier _T02 S/VZP See SAP _W05 M Signed agreement with supplier _T03 S/VZP See SAP _W06 M Purchase order _T03 S/VZP See SAP _W07 O Single source letter (in case of 1 supplier only) _T02 Requester of a Single Source Letter service or product _W08 O Evaluation of proposed suppliers _T03 Requester of a service or product Supplier Rating Copyright Qualität & Informatik / 14

15 Exercise: Providing Resources QA! Method: Small groups! Timing: 10 group work, 10 discussion in plenum! Form: Group elaboration! Documents: none! Deliverable: Group notes! Question: A critical success factor for the project is having the right resources at the right time at the right place. I. What resources have to be managed? II. When are these resources well managed? Copyright Qualität & Informatik / 15

16 GP 2.3 for Provide Resources QA GP2.7 PROVIDE RESOURCES Provide adequate resources for performing the process, developing the work products, and providing the services of the process. Purpose: Ensure that the resources necessary to perform the process as defined by the plan are available when they are needed. Practice: Provide! adequate funding,! appropriate physical facilities,! skilled people,! and appropriate tools. Copyright Qualität & Informatik / 16

17 Rule 10: Concluding Discussion QA What was important for you concerning this Rule? Copyright Qualität & Informatik / 17

18 Any Questions QA Copyright Qualität & Informatik / 18