1 Company Profile Today, computer networks are the core of modern communication. The scope of communication has increased significantly in the past decade and this boom in communications would not have been possible without the progressively advancing computer network. We at ESC as a high quality, specialist network and IT Services company, have taken this challenge by providing services which include network survey, design, network installation, network management and high security video, voice and data combined solutions. Years of expertise in the field have established ESC as a leading systems integrator and IT solutions provider in the Middle East. Instituted in 2009 in the UAE with the aim to provide world-class IT solutions, ESC today stands for quality, competence and commitment. ESC is starting its operation in India with Mumbai being the First City of Operation As a Product of choice for leading technology providers such as ANTlabs, HP, Aruba Networks, Cisco, Ubiquiti, Ruckus, Proxim, AMP, Juniper, Sonic wall, Systemax, Noxphire, FOC, Hike vision, etc. ESC specializes in delivering solutions based on the industry s best, most reliable products together with installation, technical support, maintenance and training. We are authorized re-seller for ANTlabs Solution in India. ESC s simple, yet unique approach to its markets is reflected in the way we are organized around: Our Arena: We have the expertise to deliver, deploy and maintain optimum, scalable and cost-effective Network Infrastructure Solutions including but not limited to: Hotel & Leisure Health Care Offices & Commercial Establishments Shopping Malls Banks & Financial Institutions
2 Exhibition Halls, Convention Centers Residential Buildings Single & Multi-site Complexes Oil & Gas
3 Vision & Mission Statement ESC s Vision To exceed the expectations of our customers by providing them the smart solutions in the field of Information & Communication Technology & guaranteeing our customers Peace of Mind technology ESC s Mission To design, deliver and integrate high performance information communication networks for Data /Voice / Video and ELV Systems and to be the expert in Connecting Technologies whether IP or Legacy Systems Values ESC s Values: We at ESC, have some core values that govern the way we conduct business. These values form an integral part of our organization, shaping our culture and creating the true identity that is ESC. Customer Delight: ESC recognizes that customers are the key to our success, growth and sustainability and we are committed to understanding their needs and wants and delivering on them in a superior manner to create Customer Satisfaction and Delight. Stakeholder Value: Our people, our customers, our investors and the community are our stakeholders and we continually strive to achieve excellence in everything we do to enhance value to our employees, to our customers, to our investors and to the society. Integrity We proudly uphold the values of honesty, truthfulness and sincerity, while remaining fair and ethical in even the most difficult situations. We seek to constantly maintain a professional demeanor despite facing critical decisions while conducting business. The time and effort put into every project is true to our mission of delivering superior results in a professional manner
4 ICT Solution HSIA High Speed Internet Access Network Today s guest expects to be able to get online, quickly, easily and reliably. Studies show that more than 70% of guests ask about the ability of the hotel to deliver online access and will choose not to stay at a hotel unable to provide it. But for those that do, complaints about Internet connectivity are now at the very top of the list of issues raised by guests. In fact recent studies clearly suggest that nearly 80% of guests feel that providing the most up-to-date HSIA is an absolutely vital component of the guest offering. Individual guests are increasingly using laptops, tablets and mobiles at the same time and this device proliferation increases loading on existing, often outdated networks, presenting significant problems for the hotelier. This being the case, the necessity for the hotelier to have a robust network is now more critical than ever. Whether wired or wireless, in room or public areas or provisioning for your conference business, hoteliers simply cannot afford to offer second best. ESC s HSIA offering has been developed specifically to address these needs. ESC provide turnkey HSIA solutions; from initial survey to installation and ongoing support for both the hotel and the hotels guests, ESC have the knowhow, expertise, experience and infrastructure. ESC has been partnered with Antlabs for selling their products & services for India Region ANTlabs has established itself as a market leader over the years, commanding a strong regional presence with branch offices in Malaysia and China, and representative offices in Thailand, Indonesia and Taiwan.
5 Hospitality - Setting up High-Speed Internet Access (HSIA) for a visitor-based network in a hotel, convention center, or airport has never been easier... HSIA Gateway is a Service Management Platform, targeted at the hospitality industry with features that allow you to monetize existing complimentary Internet services and maximize limited bandwidth thus improving the Internet experience. Monetizing Internet Service HSIA Gateway has built-in Internet service plans that you can immediately offer to your guests: Time-based plans, Bandwidth-based plans, Volume-based plans and Public IP on demand services. And you can create a portal of different tiered (free/paid) services based on these plans easily with the Multi-portal Login Page Generator. Account provisioning is just as easy with the one-touch account slip printer that seamlessly plugs into the Gateway and interfaces with common Property Management Systems for billing. In fact, the HSIA Gateat is so flexible; it even offers an Application Programming Interface to support custom systems integration. Maximizing Available Bandwidth With the ever increasing broadband requirements of the media rich Internet today, can you offer both free and paid Internet services yet rest assured in the quality of service for your paying guests? Are you even getting the most out of your current broadband connection? HSIA Gateway allows you to implement a Fair Use policy, which means priority access for typical business traffic such as and surfing and throttled access for P2P and streaming traffic. HSIA Gateway can offer you this because it has bandwidth management features that work better than the traditional rate limiting controls. HSIA Gateway offers Volume Prepaid, Throttled Bandwidth, P2P Client Blacklisting and port or application-based Session Rate Limits, putting you back in control of your network. Now you can create tiered services that is not affected by the uncontrolled bandwidth use and you can rest assured that your premium users will get the quality of service that they expect from a paid Internet plan.
6 Mobile Offload ESC s Mobile Offload: A nimble and flexible 3G network the easy way Investments are paying off and your subscriber base is growing. However, this growth brings with it congestion and mobile data surge that must be addressed to keep data flowing and subscribers satisfied. ESC s 3G offloading solution is a unique and ideal solution to address your 3G network congestion and offloading requirements, and allowing your 3G network to become highly flexible, and reliable without sacrificing quality of service to subscribers. Offload between cellular and Wi-Fi networks intelligently ESC s 3G offloading solution is a device-aware subscriber provisioning process and methodology to do one time registration, and facilitate offloading subscribers from the cellular network to the Wi-Fi offload network. With ESC s unique Intelligent Offloading, your 3G network will be able to handle congestion intelligently by offloading subscribers only if the offload network has enough capacity and bandwidth, ensuring a smoother transition between services. Unique Stack and Zero Configurations
7 ESC s provides an end-to-end solution through its unique hardware and software stack as an easy-to-configure appliance, enhancing overall performance while avoiding huge investments in hardware platforms, and reducing operational costs in operating a carrier-grade Wi-Fi offloading infrastructure. The Zero Configuration Networking capability in ESC s 3G offloading solution, ensures that your offloading network is adaptable by being able to dynamically handle subscribers, making your network easy to manage and able to significantly reduce connectivity issues and end-user support. Maximize Subscriber Satisfaction and Revenue Potential The capability to wholesale your WiFi infrastructure in the ESC s Data offloading solution helps you maximize the revenue potential of your WiFi infrastructure investment, and allows your network to take on more subscribers while providing a more cost-effective service. With the ESC s Data offloading solution in place, your network will be able to deliver an excellent user experience, address common operator issues, enable support for various deployment scenarios, provide value-added services, and bring new life to your existing cellular and Wi-Fi infrastructure investments.
8 TELCO/ISP TELCO/ISP can benefits below ESC offerings to suit their requirments: Wi-Fi Hotspot Design & Mobile Data offload Solutions which includes MAP & WAG Backhaul or Last Mile Solution in case of physical connectivity issues Controller Based Wireless System Whole Sale Business Model for Retails, Cafes Network Manage Services All of the above mentioned services and capabilities of ESC are being leveraged owing to the fact that, we have an excellent reputation as a professional network systems integration company with a diversity of skills and tools, with a service and result orientation. We have an extensive product portfolio that includes several international brands of wired and wireless connectivity products. Our distribution network spans the country. We bring with us over a decade of experience in offering innovative WAN solutions to Enterprises, SMBs, Carriers and Service Providers. We employ a pool of experienced staff with a skill base in WAN technologies, including IP Communications, converged networks and wired and wireless security. We possess the team strength and proven execution capabilities to target large mass market forays, with majority of the technically qualified personnel being involved in execution and support. ESC Hotspot and ISP Services encompass all of the below: End to End Infrastructure for ISP/Telco Manage & Unmanaged Network Infrastructure Multiple UAM Methods for Authentications Multiple Billing based on requirements (Prepaid, Postpaid, Wispr, Credit Card, DSL, etc.) Authentication through Mobile Apps Detailed Billing & Central Management System Helpdesk Support 24x7 Ticketing System BYOD When Your Guests Bring in More Devices to Your Hotel Network, Should You Be Concerned? The Internet, Smart Devices and Your Hotel WiFi Network Nokia launched the first Smartphone that can access the Internet in 1998 but it was only less than a decade later, after Apple introduced the iphone in 2007, when Smartphone users drastically changed the way we consume data. Similar Smartphones then emerged and so did cheaper, lower-end Smartphones to cater to a wider market segment. By 2011, the mobile data traffic was eight times the size of the entire global Internet in The ipad was then introduced in 2010 and added tablets to the ever-increasing list of devices that IT administrators will have to deal with in their network.
9 Two trends are happening right now: 1) The exponential surge in the number of mobile devices connected to WiFi networks and 2) the insatiable hunger of users for more data. It was observed that the data usage patterns of these smart device users vary from notebook users. Mobile video traffic alone exceeded 50 percent of data traffic for the first time in In the US, the average Smartphone traffic reaches more than 500MB a month for Apple and Android devices and the average tablet customer is expected to consume four times more. It has inevitably become quite a challenge for IT administrators to extend network hospitality. The need to stay connected has fuelled the demand for quality broadband access anytime and everywhere, especially in the hospitality industry. Hoteliers do their best to keep their guests satisfied, however, hotel guests these days will not settle for slow or barely satisfactory Internet connection. Hotel guests expect fast and secure2internet access--and it has to be free3 Regardless of the number of devices he or she brings into the network. Today, the average user may carry (at one time) many devices: laptop, notebook, netbook, tablet, Smartphones, gaming devices and others. If the average hotel guest carries three Wi-Fi enabled devices (e.g.smartphone, laptop and a tablet), the number of devices connected simultaneously with a full 800-room hotel could easily reach 2000 or more. The days of 1:1 ratio of people and wireless connections are over. With HSIA Gateway high concurrent device capacity features, hoteliers and service providers can easily manage their networks. As of June 2012, it can support up to 4,0004 concurrent devices. While most hoteliers provide complimentary Internet access, they also need to make sure that everyone gets a fair share of the bandwidth. Some hoteliers address this by offering Internet access on premium and guaranteed bandwidth tiers at a reasonable price. How can hoteliers ensure that their VIPs and premium-paying customers get what they pay for? HSIA Gateway Multi-tier QoS add-on module lets the hoteliers do this easily. The HSIA Gateway can also manage P2P traffic, which is usually the reason why networks bog down, and do application-based traffic shaping. Another essential thing to note is that the HSIA Gateway provides seamless MAC-based re-login for smart devices. This is an important mobile device support that only the HSIA Gateway can provide. With this built-in HSIA Gateway feature, the network remembers mobile devices so that when you are in the network, you are automatically and safely reconnected without the hassle of logging in again and again. Building a robust network that can bear BYOD Having more devices in your network should not be a huge concern anymore if you are using the ESC s HSIA Gateway. ANTlabs, the maker of the HSIA Gateway, has 12 years and counting of excellent experience in the hospitality industry and working with mobile network operators (MNOs) in providing networking solutions. Through more than a decade of strong R&D and innovation, the HSIA Gateway has enabled hoteliers, telephone companies and internet service providers worldwide to maximize and monetize Internet bandwidth, while easily monitoring and managing their networks. ANTlabs' experience in supporting mobile devices places the HSIA Gateway at an advantage over other traditional hotel/corporate gateways in the market today.
10 Compared to other gateways that are designed to be network-centric, the HSIA Gateway is designed with the user in mind: zero configuration, location-based network access control and centralized network policy management. As a way of adapting to these ever-changing times, ANTlabs continues to roll out new features, such as mobile device support and high concurrent device capacity, while helping hoteliers and service providers in reducing support calls. HSIA Gateway makes it easy for operators to set up various complex business requirements and policies using the GUI without sacrificing security or quality. In addition, solving user issues is more manageable with the HSIA Gateway comprehensive troubleshooting and reporting tools. With the HSIA Gateway, hoteliers and service providers can easily provide secure and good quality broadband access to guests, no matter what or how many smart devices they bring in to the network.
11 Wireless Solutions Imagine a new generation of users without having smart phone, tablet, laptop or any other WiFi enabled devices and these days the technology is moving towards no wires including even some of the latest models of laptops does not have built-in Ethernet port anymore. Many other devices features WiFi as standard interface for connectivity such as RFID Tags, Handheld Computers, Printers, Projectors, CCTV Camera, Portable Storage, Smart TV, Media Players, Set Top Box, Gaming Devices, Digital Camera, Home Appliances, etc. Home, office or public areas wireless networking is the mean of high speed secure connectivity to corporate, private or public networks. ESC delivers the full spectrum of industry-leading products along with solutions tailored to best suit your project needs. Our unparallel experience and expertise in wireless broadband networking products allow us to provide high performance, high capacity, highly scalable and secure complete end-to-end solutions to various market segments and applications. Indoor Wi-Fi Whether it s coffee shop, small or large office, large enterprise with remote branches/users, hotel, school, mall, shopping center, auditorium.. We have solutions from single Access Point to thousands of centrally managed Access Points for high coverage or high density requirements. Our solution range covers a/b/g/n/ac standards in Single or Dual Radio Access Points with single or MIMO antennas Outdoor Wi-Fi Small campus, park, stadium, airport, sea port or any large outdoor wireless coverage requirements to withstand the harsh weather conditions and depending on coverage & density requirements we have Outdoor WLAN solutions along with various required accessories such as outdoor high gain antennas, outdoor UTP cables, RF cables & connectors, weatherproof kits, etc. Our outdoor WLAN solutions are single / dual band with single or multiple radio Access Points and can support wireless mesh backhauling. Wireless Backhaul We offer high-speed, long range, reliable and secure Point-to-Point connectivity between two locations or Point-to-Multipoint connectivity for connecting multiple locations with our best-in-class Wireless Backhauling solutions in Licensed and Unlicensed frequency bands along with various required accessories such as outdoor high gain antennas, outdoor cables, RF cables & connectors, Weatherproof kits, etc.
12 Network Infrastructure Network infrastructure provides the communication path and services between users, processes, applications, services and internal (Intranet) or external (Internet) networks. Network infrastructure refers to the entire network that enables network connectivity, communication, operations and management of private or an enterprise small or large scale networks. Network infrastructure is typically part of the IT infrastructure found in most enterprise IT environments. The entire network infrastructure is interconnected, and can be used for internal communications, external communications or both. A typical network infrastructure includes Cables, Network Switches, Routers, PC s, Servers, Network Security Devices, CCTV, Access Control, Wireless Access Points and controllers, Network Management System, Printers, Video conferencing system, etc. To meet the demand of most reliable, cost effective and higher performance oriented network infrastructure products in Information Technology, Telecommunication field and SOHO (Small Office or Home Office), we have tie up with some of the market leading manufacturer and providing up to latest new technological various products to suit our clients requirements. Our product range for Network Infrastructure covers wide range of products including Fast Ethernet / Gigabit Layer-2 Managed & Unmanaged Switches including option for PoE support, Layer-3 switches, Routers, Network Security Products, etc.
13 ELV Solutions ESC s dedicated ELV and Security team has qualified specialists with extensive experience in supplying, installing and commissioning a range of ELV and security systems. Our expertise enables us to meet the client's requirements in a variety of sectors; from a single projector or small CCTV network to an integrated command control centre, a sound system to public announcement systems, ESC's solutions are to be found in Banking, Military Defense, Government, Education, Financial, Hospitality, Healthcare, Oil and Gas, and the Telecommunication sectors. Automation, Communication and Integration: These are the hallmarks of an Intelligent Building. ESC undertakes the complete Design and Build of all ELV Systems. We take Building Management and Automation beyond the traditional boundaries by creating a Building Information Network, which can integrate: Structure Cabling Systems Fiber Optic Network CCTV and Access Control Utility Monitoring Voice/Data/Video Systems Audio Visual (including IPTV) In-Building Wireless
14 Structure Cabling ESC specializes in the design and installation of structured cabling systems with an emphasis on new construction and corporate relocations. Structured Cabling is a single flexible cabling infrastructure that can support it all: PCs, phones and other devices. It links everything together - from voice and data to multimedia and network services such as ISDN, ADSL, WAN, and LAN. We can provide the copper and fiber cabling needed to connect voice and data across the LAN and WAN Networks. ESC Supply and install Copper and Fiber structured cabling system as follows: Copper Cabling: Cat5e Copper Cabling Systems Cat6 Copper Cabling Systems Cat6a Copper Cabling Systems Faceplates Fiber Cabling: Fiber Cable Fiber Connectors Fiber Assembly Systems MPO High Density System Fiber Patch Panel Fiber Pigtails Fiber Patch Cables Boxes & Outlets Optical Distribution Frames
15 Surveillance systems ESC s Surveillance systems provide much needed security, accountability and safety in this ever-changing, often unpredictable world. We specialize in the most technologically advanced surveillance systems to accommodate the largest businesses as well as the smallest homes. We provide advanced surveillance solutions, which satisfy customers most of their requirement. We have wide range of CCTV Surveillance System which is important while delivering highly professional security services. CCTV security systems that we offer are used for remote surveillance that helps our clients in monitoring the work premises. Some of the equipment and instruments that we have been delivering under these systems are: CCTV Cameras & Lenses Color & B/W Cameras IP cameras Integrated PTZ&F Endoscopic Cameras Wireless Cameras Micro Color Cameras Night Vision Cameras Dome Cameras DVR Systems
16 Access control/biometric ESC s access control systems are highly useful in keeping track of employee s attendance in the organizations. We are offering these products into various configurations and specifications, as needed by the customers, that too within the time frame. Our range of access control systems includes different access control systems, various door lock systems etc. We provide various access control systems as follows: Outdoor/Waterproof access control system Indoor access control system Fingerprint + Face access control system PIN and Card Based access control system We provide various Door locks as follows: Electromagnetic Lock Magnetic Lock Gate Lock Digital Lock Keyless Lock Fingerprint Lock Electric Lock Dormitory Lock -
17 Services Opex-Capex Model ESC provides flexible business models to suit various requirements of the customers. The customers can chose either Opex or Capex based business model for their capital expenditure requirements due to their cashflow and tax planning requirements. Under the Opex business model ESC provides initial investment, 24x7 support and free replacement of faulty units during the contract tenure. Manage Services ESC s Managed Services provides support and maintenance of your IT Infrastructure systems by acting as a virtual Network administrator Onsite or Offsite. We offer below as a part of our Manage Services.: 365x24x7 Network Monitoring & Management Day-to-day operation and management of the entire network infrastructure Management of end-customer problems escalated from your customer care function Corrective and preventive field maintenance Optimization of systems and services to ensure performance is maintained at or above agreed quality levels Management of changes to the network Installation and upgrades of equipment Multivendor Support
18 Turnkey Network Deployment Services ESC offer below as part of their Turnkey Network Deployment Services Network Project Management Services End To End Network Engineering & Deployment Backhaul Deployments Turnkey Ethernet Solutions As the demand for wireless capacity continues to increase, the complexity of managing the expansion of networks in multiple regions has also grown significantly. In this environment, turnkey solutions offer a range of benefits: the comprehensive management of projects ensures that all parties adhere to schedules and objectives, accelerates implementation, and significantly reduces network deployment costs. ESC serves as a trusted adviser and strategic partner to top global network & wireless Solution providers, offering turnkey services that are unparalleled in the industry. Our in-house teams handle every phase of site deployment from site acquisition to design and implementation. These experts have worked together on thousands of network site implementations, delivering the benefits of aggregated experience, business intelligence, and collective expertise gained from decades in the trenches. We have earned the reputation for being the go-to solutions provider by completing projects on-time and under budget in even the most demanding circumstances. Our teams are able to detect and resolve issues before they derail a project, preventing lost time and revenues. Consultancy Businesses, today, need to respond to the rapidly changing market conditions with innovation and agility. Staying ahead of that change and achieving long-term success requires ongoing business transformation. ESC Consulting Services deliver integrated, end-to-end IT enabled solutions and services to help your business transform with certainty. The ESC Advantage ESC s consultancy can provide considered technical strategies to help your company get the very best out of your network, whether you are looking to outsource all your IT requirements or compliment your existing in-house IT networking team. Whether you have a set of requirements and need guidance on the right technologies to deliver results, or have an IT team with knowledge of the technologies required and need help in implementing them, our network consultants will keep you heading in the right direction. We pride ourselves on our client-focused development processes and IT project management. The best-fit technical solutions are developed in close consultation with our clients at all stages of the project s evolution.
19 Once we have helped you engineer your networks from a business angle with end results in focus, we can then assist you to implement your IT strategies with network installation services. We can help you help you utilize your existing infrastructure to better effect without inflating your investment. This is done through optimizing existing network assets/information systems and introducing new technologies where appropriate, such as remote working. ESC can act as an extension to your own IT department by providing ad hoc IT consultancy services to bridge specialist knowledge gaps in your IT solutions Integrated, end-to-end IT enabled business transformation: We not only advise you but also work with you to implement the change, thereby validating the effectiveness of our solutions for your business. Outsourcing Software Developments