DAVID & LORRAINE CHENG LIBRARY DISASTER RESPONSE PLAN. December 14, Prepared by Lisa DeLuca

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1 DAVID & LORRAINE CHENG LIBRARY DISASTER RESPONSE PLAN December 14, 2011 Prepared by Lisa DeLuca (Revised 1/18/2012)

2 DISASTER RESPONSE PLAN TABLE OF CONTENTS PURPOSE FIRST RESPONSE UNIVERSITY PHONE NUMBERS FIRE WARDENS/EMERGENCY SUPPLIES SALVAGE PRIORITIES SPECIAL COLLECTIONS SALVAGE PRIORITIES GENERAL COLLECTION EVALUATING THE EXTENT OF THE DAMAGE Procedures for Paper based Materials Procedures for Smoke & Soot Removal Procedures for Non Print Materials LOCAL VENDORS REFERENCES APPENDICES Staff Emergency Phone Contacts Library Emergency Map (with fire extinguishers) Library Map (General) Fire Warden Schedule Field Guide Assessment Form /14/11 2

3 CHENG LIBRARY DISASTER RESPONSE PLAN PURPOSE The David & Lorraine Cheng Library at William Paterson University is concerned about the safety, health, and welfare of its students and staff. The campus community has support systems in place to troubleshoot emergencies, including fire, water damage, and environmental or terrorist situations. A copy of the William Paterson University of New Jersey Faculty and Staff Guide for Emergencies is available at ww2.wpunj.edu/dotasset/ pdf. Cheng Library fits into the larger university system of Campus Police, Physical Plant Operations and Administrative Notifications. In situations involving a threat to both collections and individuals, individual safety takes precedence. The Library also upholds a mandate and ethical responsibility to safeguard the Library Collections. The aim of the Disaster Response Plan for the Library is to provide the framework and resources for the Library Team to protect the collections and develop strategies to salvage any part of the collection that is damaged in a disaster. Our goal is to help you to understand what information we need to know immediately in an emergency and what we need to do to salvage damaged materials. The Library believes that disaster preparedness is essential for the safety and security of the collections. Appropriate disaster preparedness systems and procedures internal and external security systems, fire detection and suppression systems, disaster response and response plans, evacuation routes, computer file backup procedures, emergency supplies, and staff training in disaster procedures are maintained to minimize the risk of loss of collection materials in the event of a disaster. The staff plays a primary role in the response to and recovery from an emergency situation. All staff members who are physically able may be asked for service during an emergency. The Disaster Response Plan serves as a guide and training tool for staff to deal with damaged materials. FIRST RESPONSE Campus police should be contacted first for all emergencies, including medical, fire, power failure or water in the building at (x2300 from campus phones). It is important to note that a 911 call from a cell phone on campus will reach the Wayne Police Department and will be redirected to Campus Police. Given a choice, please call campus police first at X2300, even from a cell phone, since response time will be quicker. In the event of a power outage, the phones at Cheng will not work because they run through the Internet. Library phones that WILL work in the event of a power failure are: 1. FIRST FLOOR a. Wall phone by PUBLIC elevator b. Wall phone by STAFF elevator 12/14/11 3

4 2. SECOND FLOOR a. Wall phone by STAFF elevator b. Director s office 3. BASEMENT a. Wall phone by STAFF elevator b. Wall phone in L 01 c. Outside the Library on the Loading Dock 1st CALL 1. Campus Police x2300 Use campus phones or cell phones to contact Campus Police to report emergencies. Campus Police will contact Facilities. 2. Library Dean Please call the Dean at home if the emergency occurs on evenings or weekends at If the Dean is not in the building, the Reference Librarian is the manager in charge. After 10 PM, the Evening Supervisor is the manager in charge. CHAIN OF COMMAND (WILL BE FILLED IN WITH REVISED PHONE LIST) Anne Ciliberti Home Cell Pam Theus Home cell Kathy Malanga home/cell Kurt & Victoria Wagner home/cell Bill Duffy home/cell Bob Wolk home/cell Maurice Vaca home/cell 12/14/11 4

5 IMPORTANT UNIVERSITY PHONE NUMBERS All staff should be familiar with the following numbers: Name ALL EMERGENCIES This includes medical, fire, power outage, natural disaster, water damage. CHENG LIBRARY UNIVERSITY CONTACTS Number ( XXXX) Campus Police ontact/ Save time and call Campus Police directly! A 911 call from a cell phone on campus will reach the Wayne Police Department and will be redirected to Campus Police Facilities Main Number: Dolores, Iris, Brenda, or Keisha 2142 Supervisor Jim 3248 shelleyj@wpunj.edu Shelley Office of the Provost Meg Guenther 2583 guentherm@wpunj.edu Claudia Chavez 2122 chavezc4@wpunj.edu Office of the President Donna Santaniello 2222 santaniellod@wpunj.edu HVAC Scott Bowersox 3364 bowersoxs@wpunj.edu Sprinkler and Fire Alarm Jerry Petrullo 3369 petrulloj@wpunj.edu Insurance Claim (Injury) Diane Kaiser Payroll 2124 Kaiserd@wpunj.edu Director of Information Len Bogden 2303 BogdonL@wpunj.edu Systems Enterprise System Services Tom DePietro 3303 DepietroT@wpunj.edu (Servers, operating systems, software) Network and Hardware Frank Tedesco 2304 tedescof@wpunj.edu Enterprise Information Services (Banner, Help Desk, field support, programming, data warehousing) Brian Fanning 2421 fanningb@wpunj.edu 12/14/11 5

6 FIRE WARDENS/EMERGENCY SUPPLIES In the event of an emergency, fire wardens will lead staff and patrons out of the library. Fire wardens attended training by August Compliance Solutions, Inc. in Fire wardens also have their own emergency kits. Basic emergency related information for the Cheng Library Building: Fire extinguishers are located throughout the building. Check maps in the Appendix for exact location. Keys are located in the Administrative Office, 2 nd Floor Pam Vovchuk, x2113 and in Victoria Wagner s office (123a) in Lending Services. Maurice Vaca also has keys during evening hours. Fire/Intrusion alarms are located throughout the building. Public address system is at the front counter in Lending Services. Main water shut off valve: Gary Kaspar. Main electrical cut off switch: Main gas shut off: Jerry Petrullo, x3369. Heating and chiller controls: Off the premises: Scott Bowersox x3364. Emergency supplies are located in Lending Services and Technical Services. Supplies include: Large Blue Tarps, various sizes Plastic sheeting various sizes 1 Megaphone 1 First Aid Kit cotton swabs Flashlights Latex gloves Disposable gloves CAUTION tape Respirators Safety goggles Hand Sanitizer Antibacterial soap Waxed paper/plastic wrap Freezer bags Roll of paper towels Newsprint Duct tape Straws chemical sponge Utility knife Field Guide Assessment Forms Fire Warden Kit Each Kit contains a flashlight, clipboard and pen and an orange cap labeled WARDEN. An EMERGENCY RESPONSE AND SALVAGE WHEEL is available in the Lending Services area. Also available for consultation is the Field Guide to Emergency Response, (in the Emergency supply tub in Technical Services) Additional archival supplies are located in the Archives Room in the Lower Level of Cheng Library. INFORMATION SYSTEMS No network hardware is hosted at Cheng Library. All WPUNJ hardware is centralized and University Information Systems (IS) handles the backup/recovery. The Sun server on which Voyager runs is associated with the same Veritas NetBackup solution that is used to back up the other campus enterprise systems. In the event of a Voyager server being destroyed (or a similar scenario) Cheng 12/14/11 6

7 System Librarians would be in contact with IS to restore library systems and restore data from backups. Library specific software should be given to IS who create a "package" that can be pushed out and installed on workstations over the network, rather than computer by computer. Exceptions are kept in a notebook in James DeRose's office. SALVAGE PRIORITIES SPECIAL COLLECTIONS Damage that occurs to Special Collections is categorized into three areas: 1 SALVAGE AT ALL COSTS 2 SALVAGE IF TIME PERMITS 3 SALVAGE AS PART OF GENERAL CLEANUP IF FINANCIALLY FEASIBLE. The salvage priorities for Cheng s Special Collections have been determined and are listed below. Rank Special Collection Description Location 1= highest 1 Archives Faulkner Family Papers: Correspondence, photographs, documents relating to family of novelist William Faulkner. Lower Level, Cheng Library 1 Paterson Papers William Paterson s legal and business documents; six volumes of New Jersey court docket books from ; papers pertaining to Paterson family, land surveys, medical books. Note: 1 microform copy of the Paterson Papers is stored at Northeast Document Conservation Center (NEDCC). WPU pays $15/year for archival service. NEDCC contract is in Dean s office. Lower Level, Cheng Library 1 Paterson Law Books Paterson s The Laws of New Jersey, the first book of codified New Jersey State law, published in Lower Level, Cheng Library 1 Roe artifacts in cases 2 nd Floor, Cheng Library 1 Roe photographs Original photographs Lower Level, Cheng Library 1 Roe papers (NJ) complete set Collection reflects the career of New Jersey Congressman Emeritus Robert A. Roe (D 8th District) Collection contains correspondence, press releases, photographs, books, and pamphlets. Coach House 1 Hobart Manor Newspaper articles and papers pertaining to the family of Garrett A. Hobart ( ) vice president of the United States, serving under President McKinley. Collection includes maps, floor plans, historic structure reports related to Hobart Manor restoration. Dean s Office, 2 nd Floor, Cheng Library 1 Art work Tice prints First editions photographs (screwed to wall) (1) Joe s Barbershop across from the Reference Desk (2) Seacoast Main outside staff bathrooms and Room 115 and (3) third print is at the end of 1st Floor, Cheng Library 12/14/11 7

8 Reference stacks / study area 1 University Archives Contains documents and artifacts created by past and current students; faculty and materials produced by the University (and its historical antecedents) that describe programs sponsored by the University, including Pioneer Yearbooks (1931 present), Artifacts, University Publications, Beacon and Pioneer Times Campus Newspapers (1936 present), Oral Interviews, Distinguished Lecturer Series (1979 present) 2 Archives First Editions: More than 400 limited and rare editions of British and American 19th and 20th century literature. Included are novels and short story collections of prominent authors. Lower Level, Cheng Library Lower Level, Cheng Library 2 Roe papers (Federal) Collection reflects the career of New Jersey Congressman Emeritus Robert A. Roe (D 8th District) from 1966 to This collection contains correspondence, press releases, photographs, books, and pamphlets. Coach House 2 NJ Collection Askew Room First edition and other volumes related to the City of Paterson and the region. 1st Floor, Cheng Library, Askew Room 2 Library Archives Dean s copy room, 2nd Floor, Cheng Library 3 Archives Chinese Literature: Collection of literary works in Chinese Lower Level, Cheng Library Bob Wolk has identified material in the Special Collections Room with the appropriate rankings. 12/14/11 8

9 SALVAGE PRIORITIES GENERAL COLLECTION A general metric of $10/book for freeze drying should be used when considering salvage priorities. Damaged items from the general collections can be quickly categorized based on criteria such as: Number of books damaged Extent of damage Perceived value There is a 48 hour window before mold growth begins on wet materials, so Cheng Library staff should be familiar with collection priorities and recovery methods. Materials to have in house include straws (for air circulation between pages), blotting paper, paper towels, non print newspaper and wax paper. EVALUATING THE EXTENT OF THE DAMAGE 1. Identify the types of materials damaged and estimate quantities, e.g., Books, Unbound paper, photographic materials, and magnetic media. 2. Identify the nature of the damage, e.g., materials are: damp, wet, muddy, smoke damaged, fire damaged. Any mold considerations that need to be evaluated will be investigated by campus facilities. 3. Sketch on the floor plan or make a list of the call number ranges involved. Planning the Recovery Strategy 1. Determine priorities among damaged materials taking into consideration: Importance to the collection, chances for successful recovery, availability of replacements 2. Determine what recovery methods will be used: air drying, freeze drying, dehumidification, cleaning, whether work will be done on site by staff or by an outside agency 3. Determine what resources are needed for the salvage operation: labor (Salvage Squad, Facilities, other volunteers), workspace, supplies and equipment, freezer space, recovery services. Overview of Recovery Methods for Wet Paper based Materials: Air Drying Freezing Definition Use for Don t Use for Materials are dried by spreading them out on and/or interleaving them with absorbent paper in a work space in which the temperature and relative humidity are kept below 65 F and 35% RH, and fans are used to keep air circulating. Freezing to allow time to plan for recovery stabilizes wet materials. Damp books and books with wetness no more than 1" in on the edges Small amounts of damp or partially wet unbound paper Very few wet books, but only if staff can dry them in a controlled environment Coated paper, leather or vellum bindings (air drying should only be done by a conservator) large quantities of wet unbound paper 12/14/11 9

10 Freezing is an interim step. Materials must be air dried or vacuum freezed dried after being removed from the freezer. Mold will not grow; further distortion is halted once materials are frozen. Rapid freezing minimizes damage from ice crystals. Vacuum Freeze Drying After materials are frozen to prevent further distortion and mold growth, frozen materials are dried in a vacuum chamber. Materials remain frozen as water is removed. The water passes from a solid state (ice) directly to a vapor state. Wet books, unbound paper, coated paper Soluble inks and dyes Large quantities of damp books or unbound paper if staff, space are not sufficient to air dry Leather or vellum bindings if they are important to save (these should be air dried under controlled conditions by a conservator) Vacuum Drying (vacuum thermal drying) Dehumidification Freezer Drying Wet/frozen materials dried in vacuum chamber. A vacuum is drawn, heated air is put into chamber, and vacuum is applied again to pull out moisture. Books distort more than when vacuum freeze dried. Lower cost alternative. Materials are dried in place on shelves by large commercial dehumidifiers that are brought on site. Temperature and relative humidity in the area should be controlled. Books distort more than when vacuum freeze dried. Materials are put in a freezer for months. Over time moisture sublimates out of the materials. Large quantities of unbound paper without intrinsic value Moderately wet books A few wet books Soluble inks and dyes, coated paper Coated paper Leather or vellum bindings Coated paper PROCEDURES FOR AIR DRYING WET OR DAMP PAPER BASED MATERIALS: Preparation of the Drying Site at Cheng Library A workspace for drying in which the environment can be controlled and preferably with a large amount of table surface has been identified. In Cheng Library, 6 foot tables can be pulled and remediation areas can be set up with fans in the Library. The Library can handle approximately 500 damaged items. If the damage affects more than 500 books, materials will be sent offsite. An area for drying is the Study Alcove near Technical Services. Caution tape from the Emergency supplies tub can be used to mark off areas for drying. Cover the tables or floor with plastic sheeting. Lay absorbent paper on the plastic. If using floors, delimit drying areas with tape and leave aisles for access. 12/14/11 10

11 Transport materials to the drying area either on trucks or packed as for freezing, depending on the quantity of materials and distance from disaster site to drying site. AIR DRYING PROCEDURES: BOOKS Saturated books Stand books on their heads; open only the covers slightly to allow them to stand. Lean two books together if they cannot stand alone (e.g., paperbacks), or support them with bookends. Change paper on table as soon as it becomes wet, and turn the book alternately to rest on head and tail each time paper is changed. When most of the water has drained, follow procedure for damp books. Damp books Interleave absorbent paper every 50 pages starting at the back of the book, with interleaving extending beyond the tail and fore edge (for standing on heads). Paper towels are best, but unprinted newsprint will do. Change interleaving as soon as it becomes wet, turning the book to rest alternately on tail and head each time. Frequent changes are better than too many interleaves, which cause further distortion. Final air drying step When almost dry, lay books flat, reform them into their normal shape if possible, and place a lightweight on top. Do not stack drying books together. AIR DRYING PROCEDURES: UNBOUND PAPER Drying on a flat surface Spread documents out on tables/floor in small piles on top of blotter paper. Spread out and change paper beneath as it becomes wet. Interleave stacks of paper every 25 sheets with paper towels, changing interleaving when it becomes wet. Separating wet sheets Place a sheet of polyester film (or plastic wrap) on top of a stack of wet unbound papers. Rub gently with a bone folder the top sheet will adhere to the film. Hang the sheets of film with paper stuck to it on a clothesline. As they dry, they will separate from the film. Or, lay the wet sheet and film on a sheet of polyester web (such as non woven interfacing fabric). Carefully peel off the film. Lay another sheet of polyester web on top of wet sheet. Lay these on tables to dry. Final air drying step Placing them between two blotters and applying even pressure with weights may flatten unbound papers. FIRE/SMOKE DAMAGED BOOKS In case of fire, all burned or charred materials will have to be removed from the area before ventilation of smoke and air cleaning can be effective. Material that can be salvaged can be removed by book truck to the recovery area. SMOKE AND SOOT REMOVAL If the only damage to books and papers is soot on the outside, it may be possible to remove most of it by cleaning with a dry cleaning sponge. To clean a book, hold the book tightly closed. Use a gentle 12/14/11 11

12 stroking motion in one direction away from the spine. Continue wiping until no more soot or debris can be removed without damaging the surface area. Charcoal and/or baking soda can be used to deodorize fire damaged materials. Place charcoal briquettes and/or bowls of baking soda in the area to absorb the odor. If a small number of books are affected, a clean metal barbeque or similar container can be used. Spread the deodorizing material in the bottom and place books on a rack over them. Close the lid and wait two or three days or until the smell can no longer be detected. PROCEDURES FOR AIR DRYING WET OR DAMP MATERIALS FOR NON PRINT MATERIALS PROCEDURES FOR MAGNETIC TAPE (VIDEO, AUDIO AND COMPUTER) Priorities Salvage older tapes before newer ones, cellulose acetate for example Salvage master and unique tapes Precautions If the water is dirty or salty, do not allow tapes to dry out. Rinse them in clean water as soon as possible. Magnetic tape that gets wet in a disaster is not in immediate danger unless the water is dirty, or contains corrosive agents, such as seawater. If the water is clean, tapes can remain wet at room temperature for several days. Salvage and Recovery Avoid recovery methods that use extreme heat or cold both can damage tapes. Acceptable methods are air drying, dehumidification and vacuum drying without heat. Put Tapes on Open Reels (there may be a few in archives, there are none in Media Services) If contaminated with mud or sewage, rinse asap in clean water, then add as little as possible a mild dish washing liquid (perfume and dye free) to the cleaning water If tapes are properly wound exposed to clean water, rinse in distilled water, blot carefully with a lint free towel, air dry vertically at room temperature If edges of the tape are fragile, do not blot. If tape is not properly wound and water has gotten inside the tape pack, separate the reel flanges from the tape using a rubber grommet. This allows airflow and keeps the tape from sticking to the flange. Air dry vertically (do not use heat). When the tape looks dry on the outside, run the tape over with cleaning tissues or felt pads. Copy the tape if possible. If cassettes or cartridges are wet only on outside, air dry on absorbent materials. If tape is wet inside the cassette or cartridge, dismantle and treat as open reel tapes as described above. 12/14/11 12

13 Procedures for Compact Discs (CDs, DVDs) Priorities Precautions Salvage and Recovery Treat CDs or DVDs affected by mud, sewage or seawater before those that are only wet. Paper enclosures and inserts are usually coated paper. Handle separately as coated paper. Do not scratch either side of disk. When drying them, wipe radially from the center to the outer edge. Do not wipe in a circular motion. If mud or sewage affected them, wash in soapy water at room temperature; rinse in distilled water and air dry at room temperature or wipe gently with clean, soft, lint free cloth using radial motion (straight line from center to outer edge) If fresh water affected them, rinse in distilled water and air dry at room temperature or wipe gently with a clean, soft, lint free cloth using a radial motion (straight line from center to outer edge) Procedures for Phonograph Records Priorities Precautions Salvage and Recovery Salvage shellac and acetate before vinyl discs Freeze or dry enclosures within 48 hours (handle as paper) Acetate and shellac discs are sensitive to water. Keep water contact to a minimum. Hold discs by their edges. Avoid touching the surfaces. Remove discs from sleeves and jackets If labels have separated, mark the centers of the discs with a grease pencil Dry separated labels, jackets and sleeves as other paper materials Wash discs exposed to unclean water in a record cleaning machine if possible. If not available, wash in trays of distilled water and 1% non ionic wetting agent (Kodak Photoflo or Lissapol TN450). Set discs vertically in a rack to air dry. LOCAL VENDORS 12/14/11 13

14 American Freeze Dry Operations 24 hr emergency number: or *Information verified on 11/11/11, spoke with Francine 1722 Huffville Road, Bldg. 2A Five Points Business Center Sewell, NJ Specialize in books and documents, currently working with Rutgers and Princeton Hurricane Irene projects Services: Freeze Drying and Hot Air (dessicant) drying for books, documents, archival material; Will pick up and deliver materials, scanning to DVD, Shred, Clean Mold, soda blasting after a fire, reproduce files, deodorization, chemically or ozone gas Pricing: Drying is $85 for 1 cubic foot (a standard storage box or bin is about 1 ½ cubic feet), deodorizing is $20 for 1 cubic foot and hot air drying is $45/cubic foot. Mold is $125/cubic foot and fire and sewage range from $ /cubic foot. Prices > 500 cubic feet get a discount Books treated with paper (photographs) will need to have wax paper inserted between pages immediately or they will stick and not be restored. Rapid Response Restoration Services *Information verified on 11/11/11, conversation with account manager 1 Merry Ln East Hanover, NJ Services: Help facilities assess fire, water and sewer damage, core services deal with building structure and carpeting. They can bring in drying equipment. Current clients include Madison Hotel and Summit Hospital. They outsource restoration of books and documents to American Freeze Dry Operations. Pricing: Use software to price jobs by square footage for carpet cleaning, etc. Can also bill time and materials; per piece for extraction. 12/14/11 14

15 REFERENCES PRINT Fleischer, S. V. and Heppner, M. J. (2009). Disaster planning for libraries and archives: what you need to know and how to do it. Library and Archival Security, 22, Kennedy, T. D. (2008). Steamy situation: water emergency in Sterling Memorial Library. Public Library Quarterly, 25, Lunde, D. (2008). Staff training for disaster response. Colorado Libraries, 34, McHone Chase, S. M. (2010). The role of interlibrary loan in disaster preparedness and recovery. Journal of Interlibrary Loan, Document Delivery and Electronic Reserve, 20, Raman, P. and Zach, L. (2010). Protecting information resources before and after emergencies. Information Outlook, 14, Robertson, G. (2005). Water finds a way: dealing with leaks and floods in your library. Feliciter, 2, Saïe Belaïsche, F. (2010). Water and archives buildings. Restaurator, 31, Wessely, T. (2010). Preparing for the end of the world: are you ready for a library disaster? Access, 24, REFERENCES WEB American Library Association (2006). Disaster response: a selected annotated bibliography. Retrieved from: &ContentID= August Compliance Solutions: saves.com/ California Preservation Program (2005). Generic disaster plan workbook. Retrieved from: Conservation Center for Art and Historic Artifacts (CCAHA): or Field Guide Assessment Form retrieved from: Other forms available at Library of Congress (no date). Getting your feet wet: recovering water damaged collections resource list. Lyrasis Disaster Resources: and Services/Digital and Preservation Services/Disaster Resources/Disaster Prevention Planning.aspx National Archives (1993). Salvage of water damaged library materials part 1. Retrieved from: materials 01.html. Northeast Document Conservation Center (NEDCC): or Planning Statement from Conservation Center for Art & Historic Artifacts, Special Libraries Association (2009). Disaster planning and recovery. Retrieved from: The Online Disaster Planning Tool for Cultural and Civic Institutions: 12/14/11 15

16 EMERGENCY PHONE LIST CONTACT THE DEAN OF LIBRARY SERVICES 12/14/11 16

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