Estero. Estero office serves southwest Florida

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1 ALLEN KEITH CONSTRUCTION EXPANDS INTO FLORIDA Allen Keith Construction is proud to announce it has opened a branch office in Florida. Located in Lee County at 4819 Riverside Dr., Estero, the new office will provide damage restoration and remodeling services to residential and commercial customers throughout the southwestern portion of the state. The purpose of opening the office is to accommodate our growth and to give us a presence in Southwest Florida, said Lonnie Hanlon, CEO. It will enable us provide our services to current customers and establish new ones in the region. Hanlon noted that many of Allen Keith s Ohio customers have retired to or have second homes in Florida; many insurance companies that Allen Keith does business with also are located in Florida. Founded in 1976, Allen Keith specializes in restoring residential, commercial and industrial buildings damaged by fire, smoke, water, storm and other disasters. It has an in-house workforce of experienced construction-repair specialists serving customers in Stark, Summit, Portage, Medina, Wayne, Tuscarawas, Columbiana, Mahoning, Holmes and Carroll counties. For more information, contact Lonnie Hanlon, Allen Keith Construction, 2735 Greensburg Rd., North Canton, OH 44720, phone (Canton); (Akron); toll-free ; or visit 1 Estero Estero office serves southwest Florida

2 QUALITY IS A MANY-SPLENDORED THING By Lonnie Hanlon, CEO We are pleased to report that Allen Keith Construction continued its growth in the first half of But first, may I stress that we are most grateful that our loyal clients continue to call us in their time of need. In return, we will remain on the cutting edge of technology and provide the best service and quality work in the industry. Our current growth uptick includes four major commercial and residential projects within our 10-county service area; this sparked the hiring of three new construction/repair specialists to our in-house staff. The four major jobs described below reflect the diversity of projects we handle small or large and some requiring our complete range of services, including several new high-tech tools that are part of ServiceMaster Clean by Allen Keith. Speaking of quality, our foundation is firmly grounded because of our quality staff. We plan to highlight them in future quarterly issues of ReConstructions. Dave Lamp is a good person to lead off with. Dave, an Allen Keith project estimator/supervisor for 19 years, has been immersed in the following four projects. Condo fire in Jackson Township A major fire affected two units in The Preserve, one comprising major damage. Dave supervised the board-up. The project involved new trusses, framing, floor joists, stud walls and roofing. In just six months, the reconstruction was completed to better-than-new condition. Extensive fire damage on second floor Owner Grace Zahler remarked, I couldn t be more pleased, thanks to Dave Lamp s professionalism in seeing to every detail, from board-up to move-in. Better than new after restoration 2

3 Six-unit fire in northeast Canton Fire affected three units of this commercial building; two units were completely gutted. Fire started on the first floor and traveled to the roof damage was considerable. Dave was contacted by the owner and was granted the reconstruction contract on March 3. Multiple units damaged by fire Owner Bruce Schorsten remarked, Dave and his crew are miracle workers, and I just can t say enough about their quality work and attention to detail. New roof rafters and sheeting Single-family home fire in Jackson Township Though another firm did the board-up, Dave was contacted in late February to do a walkthrough and submit an estimate. Allen Keith was awarded the job two weeks later. The home was totally gutted and required extensive smoke remediation. Disaster can strike anytime of the year Seeking a more rustic look, the owner requested floor plan changes including vaulted ceilings. The project included new roof rafters, total rewiring, all new mechanicals including a new furnace and ductwork, a well pump and more. Owner Thomas St. Clair said, Dave and his team showed compassion and expertise every step of the way. They gave my family just what we needed peace of mind. Heavy smoke damage to the bathroom 3

4 Bathroom before Duplex fire in Lakemore Smoke damage was horrific and the second floor, including the bathroom, was completely gutted. The timeframe for this project was about 60 days. Owner Shauna McClain offered this comment, The duplex was restored to like-new condition on time and on budget. The Allen Keith team genuinely cares. We couldn t be happier with the results. Dave takes great pride in making things right. His experience and compassion shine as he further explains, We have to project a calm demeanor when arriving at the scene of a fire or other disaster, because everyone understandably is on the verge of panic. We continually reassure owners that all will be OK and make phone calls to be sure they have clean, dry clothes and a place to stay. Bathroom after INFRARED INSPECTIONS NOW AVAILABLE FOR WATER DAMAGE Committed to staying on the cutting edge of technology and offering the best service available, ServiceMaster Clean by Allen Keith now offers infrared inspections to its residential and commercial customers. Infrared thermography is a fast, non-invasive tool for determining the thermal performance of a building envelope, especially for water-damage applications. It is mainly used to identify heating and cooling loss due to poor construction, missing or inadequate insulation and moisture intrusion. Thermal camera in action Our thermal camera takes a picture and tells me how high or low the temperature is in that area, and helps us to identify whether there is 4

5 water or cold air coming into the house, said James Currington, operations manager. Thermal camera screen capture The other day, I took the thermal camera up into someone s attic to determine whether the vents were clogged with insulation, he said. Owners in another house smelled mold; the thermal camera showed me the dryer vent inside the wall had cracked open, allowing hot air into the wall cavity. The thermal camera is faster, easier and more accurate for locating water on a broad surface compared to the old method, using a non-penetrating meter. Once the drying is done, it can take just a few seconds to certify it s dry, he added. It s a great tool for the insurance adjuster to get the policy holder s building drier faster, Currington said. Other critical problems indentified by Allen Keith s infrared thermography inspections include: Heat loss through windows with broken seals; Leaks in water pipes; Damaged heat ducts. Correcting these defects significantly increases building efficiency and structural integrity. Once identified, early corrections can be made before extensive damage occurs. The sensitive infrared camera which detects moisture in roofs and walls is a vital tool in preventing mold growth. Government weatherization assistance may be available; now more than ever, home weatherproofing is a solid investment. 5

6 NEW CARPET CLEANING SYSTEM & SPECIAL OFFER FOR AGENTS For residential and business customers with water damage, ServiceMaster Clean recently added a powerful, truck-mounted carpet cleaning and water extraction system to its arsenal of high-tech cleaning equipment. The system has the capacity for cleaning carpet, hard surfaces, tile and grout, and upholstery. Pressure-washer cleaning applications and water extraction including a self-propelled unit for drying large areas are also components of this new system. Truck-mounted carpet-cleaning arsenal In order to try out its carpet cleaning system, Allen Keith has implemented special introductory pricing. For a limited time, ServiceMaster is offering a $75 professional carpet cleaning to its agents in their own office space or home, based on 2,000 square feet. Call today for details and put Allen Keith s new carpet cleaning machine to the test. Vol. 11, No. 2 Spring 2010 Published as a service for our customers, suppliers and friends. Ohio 2735 Greensburg Road North Canton, OH Akron: Canton: Toll-free Fax: Florida 4819 Riverside Dr. Estero, FL Estero: Fax:

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