Part-time Studies Guide Part-time studies for full-time lives! 1 All courses are subject to sufficient enrollment.

Transcription

1 1 All courses are subject to sufficient enrollment. College of the North Atlantic Qatar Part-time Studies Guide Part-time studies for full-time lives!

2 Corporate Training and Continuing Education (CT/CE) welcomes you to CNA-Q We take education and training seriously. With more than 2,500 students each year taking advantage of our program offerings, we need to be organized and we are. The upbeat staff at CT/CE enjoys their work. Come by and visit us to talk about your lifelong learning interests. Registration Information Where? Registrar s Office, located in Building 1 When? Summer Hours: June 26 July 8 and August 13 28, :30am 3:00pm Sunday Thursday Ramadan Hours: July 9 August 5, :30am 1:00pm Sunday Thursday Regular Hours: August 29 Until Further Notice 7:30am 6:00pm Sunday Thursday Closed: August 6 12, 2013 and October 13 17, 2013 There are national and college holidays throughout the year. Please call ahead or check our website for updated registration information at or or Still have questions? continuing.education@cna-qatar.edu.qa or telephone

3 Before you register... All instruction is in English Students must be 18 years or older Courses must be paid in full when you register Please ensure your address and mobile number are provided at registration Any changes to class schedules will be communicated through All courses are subject to sufficient enrollment Bookstore Hours: Sunday Thursday Sundays open until 7:00pm 7:30am 2:00pm Why part-time studies are good for you: Aquire new skills and credentials without leaving your job Network with other professionals in your field Attain valued certifications 3 All courses are subject to sufficient enrollment.

4 What s inside How to use this guide Professional Studies American Heart Association (AHA) Canadian Red Cross (CRC) Chartered Institute of Environmental Health (CIEH) Coming Soon Event Management, ILM Course Instructional Skills Workshop (ISW) The National Examination Board in Occupational Safety and Health (NEBOSH) Professional Human Resources Certificate Project Management Certificate Research Assistant Certificate Supply Management Diploma (PMAC) Part-time Studies Banking and Finance Dental Assistant Entrepreneurship Centre Health and Wellness Security Customized Training Finding your way around the campus Road Map 4

5 How to use this guide Interested in professional development? Interested in internationally accredited programs? Interested in personal growth? Interested in learning new skills? Do you need training for a group? Does your company need specialized training? 5 All courses are subject to sufficient enrollment.

6 6 All courses are subject to sufficient enrollment.

7 Professional Studies Most of our Professional Studies programs are certificated, accredited programs from international accreditation bodies. These programs are ideal for full-time, working professionals who wish to gain additional valuable credentials to further their careers. They are several months in length, with many assignments and projects that are intended to be applied directly to the participant s workplace. Contact us at professional.studies@cna-qatar.edu.qa or by phone at How do I register? Building 3 from 7:30am 6:00pm Sunday Thursday Registrar s Office hours are subject to change Please call ahead at

8 American Heart Association (AHA) As the primary AHA International Training Center in Qatar, we provide certification in Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS). Courses meet the International Liaison Committee on Resuscitation (ILCOR) standards. Oct. 14 BLS Blended Learning Monday 1:30pm 4:30pm Oct. 21 ACLS Provider - Blended Learning Monday 7:30am 3:30pm 1,500 Nov. 11 BLS Provider Monday 7:30am 3:30pm 750 Nov. 18 and 19 ACLS Provider Monday and Tuesday 7:30am 4:30pm 1,500 Feb 17 BLS- Blended Learning Monday 1:30pm 4:30pm Feb 24 ACLS Provider - Blended Learning Monday 7:30am 3:30pm 1,500 Mar 12 BLS Provider Wednesday 7:30am 3:30pm 750 Mar 24 and 25 ACLS Provider Monday and Tuesday 7:30am 4:30pm 1,500 8 All courses are subject to sufficient enrollment.

9 Course Descriptions: Basic Life Support (BLS) Provider - Blended learning This course was designed to prepare a wide variety of healthcare professionals to provide CPR, use an Automated External Defibrillator (AED) and relieve choking in adults and children. Participants must successfully complete the on-line assessment prior to the practical assessment dates listed below. Completion certificate from the BLS online course must be presented on practical testing dates. Monday, October 14 Monday, February 17 Basic Life Support (BLS): 1:30pm 3:30pm 1:30pm 3:30pm This course was designed by the AHA to prepare a wide variety of healthcare professionals to recognize several life threatening emergencies and provide CPR, use an Automated External Defibrillator (AED) and relieve choking in a safe, timely, and effective manner. This course includes adult, child, and infant rescue skills in both the out-of-hospital and in-hospital settings. Monday, November 11 Wednesday, March 12 7:30am 4:30pm 7:30am 4:30pm Advanced Cardiac Life Support Provider Blended learning This AHA ACLS course is designed for healthcare providers who participate in the resuscitation of a patient to improve the quality of care provided to the adult victim of a cardiac arrest or other cardiopulmonary emergency. Participants must successfully complete the on-line assessment prior to the practical assessment dates listed below. Completion certificate from the ACLS online course must be presented on practical testing dates. Advanced Cardiac Life Support Provider The AHA ACLS course is designed for healthcare providers to improve the quality of care provided to adult victims of a cardiac arrest and other cardiopulmonary emergencies. Learners will enhance their skills through a series of simulated cardiac and respiratory cases designed to reinforce the importance of CPR to patient survival and the importance of effective team communication during resuscitation. Prerequisites: Valid BLS-HCP card or equivalent Monday and Tuesday, November 18 and November 19 7:30am 4:30pm Sunday and Monday, March 24 and March 25 7:30am 4:30pm Pediatric Advanced Life Support Provider The AHA PALS Provider course is designed to aid pediatric healthcare providers in developing the knowledge and skills necessary to efficiently evaluate and manage seriously ill infants and children. Through simulation, learners will assess for respiratory and circulatory compromise, establish treatment priorities, and intervene to stabilize the child. Case studies include management of cardiac arrest and arrhythmia, and immediate post resuscitation care. Prerequisites: Valid BLS-HCP card or equivalent Monday and Tuesday, November 25 and November 26 7:30am 4:30pm Monday and Tuesday, March 25 and March 26 7:30am 4:30pm Prerequisites: Valid BLS-HCP card or equivalent Completion certificate from the ACLS online course Monday, October 21 Monday, February 24 7:30am 4:30pm 7:30am 4:30pm For more information E: professional.studies@cna-qatar.edu.qa P: All courses are subject to sufficient enrollment.

10 Canadian Red Cross (CRC) As principal training partner with the CRC in Qatar, CNA-Q provides certification in Standard First Aid (SFA) and Emergency First Aid (EFA), Child Standard First Aid (CSFA), Medical First Responder (MFR) and Emergency Medical Responder (EMR). Courses meet the International Liaison Committee on Resuscitation (ILCOR) standards. Oct. 5 and 12 CSFA Saturdays 7:30am 5:30pm 1, Nov. 20 EFA Wednesday 7:30am 3:30pm 600 Nov. 26 and 27 SFA Tuesday and Wednesday 7:30am 4:30pm 1,000 Apr. 5 and 12 CSFA Saturdays 7:30am 5:30pm 1, Apr. 8 and 9 SFA Tuesday and Wednesday 7:30am 4:30pm 1,000 Apr. 16 EFA Wednesday 7:30am 3:30pm All courses are subject to sufficient enrollment.

11 Course Descriptions: Standard First Aid Course These comprehensive First Aid and CPR techniques are for those who want more knowledge to respond to emergencies in the home, at work or at play. The course includes topics such as cardiovascular and breathing emergencies, CPR Level C, AED, prevention of disease transmission, sudden medical conditions and injuries to the head and spine. Tuesday and Wednesday, November 26 and 27 Tuesday and Wednesday, April 8 and 9 7:30am 4:30pm 7:30am 4:30pm Child Standard First Aid Course This course will provide information and practice in First Aid and CPR techniques in an interactive environment to individuals who care for infants or children in the workplace or at home. It teaches First Aid for child-related injuries and conditions, and includes steps for creating a safe environment for children as well as skills to recognize, prevent and respond to cardiovascular emergencies, choking, breathing emergencies and prevention of disease transmission. Saturdays, October 5 and 12 Saturdays, April 5 and 12 7:30am 5:30pm 7:30am 5:30pm Emergency First Aid Course These comprehensive First Aid and CPR techniques are for those who want more knowledge to respond to emergencies in the home, at work or at play. The course covers a variety of topics from basic cardiovascular and breathing emergencies, CPR Level C, AED and prevention of disease transmission. Wednesday, November 20 Wednesday, April 16 7:30am 3:30pm 7:30am 3:30pm For more information E: professional.studies@cna-qatar.edu.qa P: All courses are subject to sufficient enrollment.

12 Chartered Institute of Environmental Health (CIEH) As an awarding organization, the CIEH develops and awards qualifications that recognize the skills, knowledge and understanding achieved by a learner at a particular level and in a particular subject. In the UK, the CIEH is the leading awarding organization in the safety field with over six million people holding CIEH certificates in a variety of sectors, including hospitality, retail, manufacturing, healthcare, the armed services and local authorities. CIEH qualifications are highly regarded by UK employers and beyond. Choosing a CIEH qualification is your first step towards excelling in your current job or securing a new one! 2013 Sept. 25 CIEH Level 1 Award in Food Safety Wednesday 1:00pm 4:30pm 400 Oct. 5 CIEH Level 2 Award in Food Safety in Catering Saturday 8:00am 4:00pm Feb. 19 CIEH Level 1 Award in Fire Safety Awareness Wednesday 1:00pm 4:30pm 400 Feb. 22 CIEH Level 2 Award in Fire Safety Principles Saturday 8:00am 4:00pm 800 Apr. 5, 12 and 19 CIEH Level 3 Award in Food Safety in Catering Saturdays 8:00am 4:00pm 2,400 CIEH Level 3 Award in Fire May 17, 24 and 31 Safety Risk Assessment Saturdays 8:00am 4:00pm 2,400 and Control CIEH Level 2 Award in May 20 and 21 Environmental Principles Tuesday and Wednesday 1:00pm 4:30pm 400 and Best Practice CIEH Level 2 Award in June 4 Hygiene in Health and Wednesday 1:00pm 4:30pm 400 Social Care CIEH Level 2 Award June 7 in Principles of Risk Saturday 8:00am 4:00pm 800 Assessment 12 All courses are subject to sufficient enrollment.

13 Course Descriptions: CIEH Level 1 Award in Food Safety This qualification will benefit anyone working in a situation where food is handled for sale to the public. The training program focuses on the information employees need to know before they start work in a food environment or can be part of induction. Wednesday, September 25 CIEH Level 2 Award in Food Safety in Catering 1:00pm 4:30pm This qualification will benefit anyone working in a situation where food is prepared, cooked and served. It is relevant to all catering operations including hotels and restaurants, contract catering, travel organizations, fast food outlets, hotels, nursing homes, schools and armed forces. Saturday, October 5 8:00am 4:00pm CIEH Level 3 Award in Supervising Food Safety in Catering This qualification has been developed to benefit anyone working in a supervisory position where food is prepared, cooked and served. It is relevant to all catering operations for example, hotels, restaurants, travel organizations, contract catering, fast food outlets, hospitals, nursing homes, schools and armed forces. Saturdays, April 5, 12 and 19 8:00am 4:00pm CIEH Level 1 Award in Fire Safety Awareness This qualification will benefit anyone in a work environment, as it provides candidates with an understanding of the key principles of fire safety, including measures to prevent fires and taking action in the event that a fire does break out. CIEH Level 2 Award in Fire Safety Principles This qualification will benefit anyone in the workplace who has been appointed to carry out fire safety tasks on behalf of their employer. It is particularly suitable for employees hoping to develop their basic fire safety awareness and undertake specific fire safety roles (i.e., fire marshals, fire wardens or similar). Saturday, February 22 CIEH Level 3 Award in Fire Safety Risk Assessment and Control 8:00am 4:00pm The Fire Safety Risk Assessment and Control is designed for anyone with the responsibility to conduct fire risk assessments. It is particularly useful for company owners, managers, supervisors and premises technicians in low or normal-risk premises. It will be equally beneficial to any other personnel contributing to the fire risk assessment process. Saturdays, May 17, 24 and 31 CIEH Level 2 Award in Environmental Principles and Best Practice 8:00am 4:00pm This program provides an awareness of key environmental concepts and an introduction to environmental management systems. It is ideally suited to members of staff whose activities could have a significant impact on the environment or supervisors or managers introduced to environmental issues for the first time Dates Tuesday and Wednesday, May 20 and 21 1:00pm 4:30pm Wednesday, February 19 1:00pm 4:30pm 13 All courses are subject to sufficient enrollment.

14 CIEH Level 2 Award in Hygiene in Health and Social Care This qualification will benefit those working directly with patients/clients in a health and social care environment. It will help care workers recognize the causes of infection and help them to assess the risks that their actions have on the health of their patients/ clients, whether that is in residential care, a hospital or in the private or public care sectors. Wednesday, June 4 1:00pm 4:30pm CIEH Level 2 Award in Principles of Risk Assessment This qualification will benefit anyone in a work environment, as it raises candidates awareness of the concept of risk assessment. It is designed to help improve the workplace culture for occupational health and safety by enabling candidates to understand the basic principles of risk assessment. Saturday, June 7 8:00am 4:00pm For more information E: professional.studies@cna-qatar.edu.qa P: All courses are subject to sufficient enrollment.

15 Coming Soon Event Managment CNA Q will be launching an Event Management diploma program in This exciting new program will equip you with the tools you need to plan, organize and execute major and minor events for your community. With the State of Qatar s rapidly expanding events calendar, this program could not come at a better time. Whether planning a sporting World Cup or organizing a staff retreat, through this program you will gain the confidence, skill and knowledge to contribute to an events management team in a meaningful way. If you are interested in this program contact professional.studies@cna-qatar.edu.qa or ILM Course Due to significant changes made by ILM to the Diploma in Leadership and Management program, CNA-Q is currently reviewing the new requirements to confirm that the program continues to meet CNA-Q standards and academic expectations. There are no ILM courses scheduled at this time. However, if you are interested in future ILM programs, please contact: For more information E: professional.studies@cna-qatar.edu.qa P: All courses are subject to sufficient enrollment.

16 Instructional Skills Workshop (ISW) Overall Purpose of an Instructional Skills Workshop The ISW is offered within a small group setting (four to six participants) and is designed to enhance teaching effectiveness. This workshop is suitable for experienced or inexperienced educators, corporate trainers and government employees who deliver training. As a participant you will: Write learning objectives with accompanying lesson plans Practice techniques for eliciting learner participation Evaluate the learning from your lessons Experience theme sessions on such topics as learning styles, collaborative learning, classroom assessment techniques, and effective questioning methods Workshop Goals Design, develop and deliver three mini-lessons Receive and provide written and oral feedback from peers Review theory and practice about teaching and learning On completion of the workshop, participants will receive a certificate endorsed by the ISW International Committee. For more information E: professional.studies@cna-qatar.edu.qa P: Oct Instructional Skills Workshop Sunday Wednesday 7:30am 4:30pm 3,500* *Catering and course material are included in the cost 2014 Mar Instructional Skills Workshop Sunday Wednesday 7:30am 4:30pm 3,500 *Catering and course materials are included in the cost 16 All courses are subject to sufficient enrollment.

17 The National Examination Board in Occupational Safety and Health (NEBOSH) NEBOSH International General Certificate in Occupational Health and Safety The International General Certificate in Occupational Health and Safety is suitable for managers, supervisors and staff from all types of organizations who make day-to-day decisions at work and need a broad understanding of health and safety issues to be able to manage risks effectively. The International General Certificate takes a risk management approach based on best practice and international standards, such as International Labour Organisation (ILO) codes of practice, with special reference to the model proposed in the ILO s Guidelines on Occupational Safety and Health Management Systems (ILO-OSH 2001). Qatar laws and cultural factors form part of the study program where relevant and appropriate. For more information E: professional.studies@cna-qatar.edu.qa P: Sept. 14 Nov. 30 International General Certificate in Occupational Safety and Health Saturdays 8:00am 4:00pm 5,000* *NEBOSH registration and exams, catering and course materials are included in the cost 2014 Jan. 18 Mar. 29 International General Certificate in Occupational Safety and Health Saturdays 8:00am 4:00pm 5,000* *NEBOSH registration and exams, catering and course materials are included in the cost 17 All courses are subject to sufficient enrollment.

18 Professional Human Resources Certificate Designed to enhance the skills of Human Resources professionals, this program consists of 10 courses. They are: Human Resource Functions (21 hours) * Human Resource Planning (21 hours) Recruitment and Selection (21 hours) Performance Management (21 hours) Employee Relations (21 hours) Training and Development (21 hours) Compensation and Benefits (21 hours) Health and Safety in the Workplace (21 hours) Financial and Management Accounting Basics (21 hours) Human Resource Information Systems (21 hours) Students may take up to two courses maximum per semester. A Certificate of Achievement in Professional Human Resources will be issued upon successful completion of all 10 courses. Please note: For new students: *Human Resource Functions is a prerequisite for all courses except Financial and Management Accounting Basics. For students that have started prior to 2013: You are encouraged to take Human Resource Functions as soon as possible during All courses are subject to sufficient enrollment.

19 Oct. 20 Dec. 1 Health and Safety in the Workplace Sundays 1,500 Oct. 21 Dec. 2 Human Resource Functions Mondays 1, Oct. 21 Dec. 2 Oct. 22 Dec. 3 Human Resource Information Systems Financial and Management Accounting Basics Mondays 1,500 Tuesdays 1,500 Oct. 23 Dec. 4 Human Resource Functions Wednesdays 1,500 Oct. 23 Dec. 4 Human Resource Planning Wednesdays 1,500 Jan. 12 Feb. 23 Performance Management Sundays 1,500 Jan. 13 Feb. 24 Recruitment and Selection Mondays 1,500 Jan. 13 Feb. 24 Financial and Management Accounting Basics Mondays 1,500 Jan. 14 Mar. 4* Human Resource Functions Tuesdays 1,500 Jan. 15 Feb. 26 Employee Relations Wednesdays 1,500 Jan. 15 Feb. 26 Training and Development Wednesdays 1,500 Mar. 9 Apr. 27 Human Resource Functions Sundays 1,500 Mar.10 Apr. 28 Employee Relations Mondays 1, Mar. 10 Apr. 28 Health and Safety in the Workplace Mondays 1,500 Mar. 11 Apr. 29 Human Resource Planning Tuesdays 1,500 Mar. 12 Apr. 30 Mar. 12 Apr. 30 Compensation and Employee Benefits Human Resource Information Systems Wednesdays 1,500 Wednesdays 1,500 May 4 June 15 Recruitment and Selection Sundays 1,500 May 5 June 16 Performance Management Mondays 1,500 May 5 June 16 Compensation and Employee Benefits Mondays 1,500 May 6 June 17 Training and Development Tuesdays 1,500 May 7 June 18 Human Resource Functions Wednesdays 1,500 May 7 June 18 Financial and Management Accounting Basics Wednesdays 1,500 *Due to National Sports Day scheduled for Feb.11, the Tuesday class will run until March All courses are subject to sufficient enrollment.

20 Course Descriptions: Human Resource Functions (Prerequisite for all courses except Financial and Management Accounting) This course introduces the learner to major functions within the area of professional human resources. The primary focus will be an introduction to the following human resources functions: Recruitment and Selection, Training and Development, Compensation and Employee Benefits, Health and Safety in the Workplace and Employee Relations. Mondays, October 21 December 2 Wednesdays, October 23 December 4 Mondays, January14 March 4 Sundays, March 9 April 27 Wednesdays, May 7 June 18 Human Resource Planning (Prerequisite is HR Functions) This course is designed to give learners practice in the practical applications related to human resources planning including: forecasting the demand for staff, analyzing the supply of human resources, assessing the options to fill human resources needs and building a model for succession planning. Wednesdays, October 23 December 4 Tuesdays, March 11 April 29 Recruitment and Selection (Prerequisite is HR Functions) This course provides a theoretical and practical understanding of employee recruitment and selection and critically assesses the recruitment and selection processes. The importance of these areas is examined within the human resource management field. Mondays, January 13 February 24 Sundays, May 4 June 15 Performance Management (Prerequisite is HR Functions) This course regards performance management as a powerful tool to increase both employee and organizational performance. It is designed to provide learners with a general view of performance management and to emphasize performance appraisal, including issues, uses and methods of appraising the performance of human resources. Sundays, January 12 February 23 Mondays, May 5 June 16 Employee Relations (Prerequisite is HR Functions) This course is designed to provide learners with an introduction to employee relations, the area of human resources management that is concerned with maintaining positive and healthy relationships in the workplace. Emphasis is placed on the key dimensions of employee relations, including employee communication, counselling, discipline and involvement. Wednesdays, January 15 February 26 Mondays, March 10 April 28 Training and Development (Prerequisite is HR Functions) This course is designed to familiarize the learner with the major practical processes, issues and techniques involved in training and development functions. Attention is given to the importance of each of these areas within the human resource management field and practical application for human resource employees. Wednesdays, January 15 February 26 Tuesdays, May 6 June All courses are subject to sufficient enrollment.

21 Compensation and Employee Benefits (Prerequisite is HR Functions) This course is an introduction to compensation and employee benefits. It is concerned with the development, implementation and administration of an organization s compensation system. The emphasis is on ways in which both cash and non-cash rewards are provided to employees in exchange for performance. Wednesdays, March 12 April 30 Mondays, May 5 June 16 Human Resources Information Systems (Prerequisite is HR Functions) This course is designed to provide an introduction to the use of Human Resources Information Systems (HRIS). Emphasis is on the practical aspects of how technologies such as the Internet, intranet and web based applications influence the administration of human resource activities. Mondays, October 21 December 2 Wednesday, March 12 April 30 Health and Safety in the Workplace (Prerequisite is HR Functions) This course is an introduction to health and safety in the workplace. It emphasizes the importance of how to develop a safety culture at work, detailing the various types of workplace health and safety hazards. The legal, financial and human consequences of an unsafe workplace are presented, together with the contemporary issues in health and safety. Mondays, March 10 April 28 Financial and Management Accounting Basics This course offers a summary of financial and accounting principles, terms and calculations that are relevant for non financial employees who handle financial data. Learners will analyze and interpret commonly-used financial information in making business decisions and working more effectively with financial managers in their organization. Emphasis is on the application and understanding of financial information rather than its preparation. The course will enable learners to communicate financially-related matters more effectively, understand how performance is measured within an organization, read and use company reports and grasp other managerial accounting aspects. Tuesdays, October 22 December 3 Mondays, January 13 February 24 For more information E: professional.studies@cna-qatar.edu.qa P: All courses are subject to sufficient enrollment.

22 Project Management Certificate CNA Q s Project Management Certificate is designed to enhance the skills of project team members as well as project managers in areas such as time management, communication and scope. CNA Q is a PMI Registered Education Provider; as such, students will learn how to manage projects efficiently and effectively using industry best practices according to PMBOK methodology. All PMI -related classes are taught in English. Students must have a good command of oral and written English to be successful with this program. This certificate consists of eight courses: Project Scope and Time Management (36 hours) Project Communications Management (12 hours) Project Risk Management (12 hours) Project Quality Management (12 hours) Project Human Resources Management (12 hours) Project Procurement Management (12 hours) Project Cost Management (15 hours) *Project Management Capstone (24 hours) *Registration for this course requires the successful completion of courses 1 7 of the Project Management Certificate program. A CNA Q Certificate of Achievement in Project Management will be issued upon successful completion of all eight courses. 22 All courses are subject to sufficient enrollment.

23 Sept. 15 Oct. 6 Project Risk Management Sundays 1, Sept. 17 Dec. 10 Sept. 18 Oct. 9 Oct. 20 Nov. 10 Project Scope and Time Management Project Communications Management Project Human Resource Management Tuesdays 2,500 Wednesdays 1,000 Sundays 1,000 Oct. 20 Nov. 26 Project Management Capstone Sundays and Tuesdays 6:00pm 8:00pm 1,800 Oct. 23 Nov. 13 Project Quality Management Wednesdays 1,000 Nov. 11 Dec. 9 Project Cost Management Mondays 1,200 Nov. 17 Dec. 8 Project Procurement Management Sundays 1,000 Jan. 12 Feb. 2 Project Communications Management Sundays 1,000 Jan. 14 Apr. 8 Project Scope and Time Management Tuesdays 2,500 Jan. 15 Feb. 5 Project Risk Management Wednesdays 1,000 Feb. 10 Mar. 10 Project Quality Management Mondays 1,000 Feb. 12 Mar.12 Project Human Resource Management Tuesdays 1,000 Feb. 16 Mar.25 Project Management Capstone Sundays and Tuesdays 6:00pm 8:00pm 1,800 Mar. 16 Apr. 13 Project Cost Management Sundays 1, Mar. 19 Apr. 9 Project Procurement Management Wednesdays 1,000 May 4 May 25 Project Communications Management Sundays 1,000 May 4 May 25 Project Human Resource Management Sundays 1,000 May 4 Jun 10 Project Management Capstone Sundays and Tuesdays 6:00pm 8:00pm 1,800 May 6 May 27 Project Risk Management Tuesdays 1,000 May 6 June 3 Project Cost Management Tuesdays 1,200 May 7 May 28 Project Quality Management Wednesdays 1,000 May 7 May 28 Project Procurement Management Wednesdays 1, All courses are subject to sufficient enrollment.

24 Course Descriptions: Project Risk Management Participants will plan for risk management, identify risks, respond to risks, perform qualitative and quantitative risk analysis, and monitor and control risks. The objectives outlined in the course will give the student an understanding of how to increase the likelihood and effect of positive events, and decrease the likelihood and effect of negative events in a project. Sundays, September 15 October 6 Wednesdays, January 15 February 5 Tuesdays, May 6 May 27 Project Scope and Time Management Key concepts in project scope and time management will be covered. Through the use of case studies and real world examples, participants will learn how to apply the tools and techniques of processes from the integration, scope and time management knowledge areas. Tuesdays, September 17 December 10 Tuesdays, January 14 April 8 Project Communications Management An introduction to project communications management will be provided. Participants will learn the processes necessary to identify stakeholders, plan communications, distribute information, manage stakeholder expectations and report performance. Project Human Resources Management This course will review the processes required to coordinate human resources on a project. Such processes include those needed to plan, obtain, orient, assign and release staff over the life of the project. Learners will develop a human resources plan, which will include acquiring, developing and managing a project team. Sundays, October 20 November 10 Wednesdays, February 12 March 12 Sundays, May 4 May 25 Project Procurement Management This is an introduction to project procurement management, which includes the processes necessary to purchase or acquire products, services or resources needed from outside the project team by means of a contractual agreement. The procurement process is covered in four general areas: planning procurements, conducting procurements, administering procurements, and closing procurements. Sundays, November 17 December 8 Wednesdays, March 19 April 9 Wednesdays, May 7 May 28 Wednesdays, September 18 October 9 Sundays, January 12 February 2 Sundays, May 4 May 25 Project Quality Management Participants will learn how to plan for quality management and perform quality assurance and control as it relates to project management. Wednesdays, October 23 November 13 Mondays, February 10 March 10 Wednesdays, May 7 May All courses are subject to sufficient enrollment.

25 Project Cost Management Topics will include process cost management processes involved in estimating, budgeting, and controlling costs so that a project can be completed within the approved budget. Participants will learn about the various inputs, tools and techniques, and outputs that are used to manage a project s cost. Mondays, November 11 December 9 Sundays, March 16 April 13 Tuesdays, May 6 June 3 Project Management Capstone The intent of the course is to provide a real world capstone experience through a single project that integrates the concepts learned throughout the program. The capstone project will focus on the project integration management knowledge area. The project will require inputs, outputs, tools and techniques from the other knowledge areas covered in all courses offered throughout the program. The course will also include discussion about professional and ethical issues related to project management. *Registration for this course requires the completion of the seven courses in the Project Management Certificate program. Sundays and Tuesdays, October 20 November 26 Sundays and Tuesdays, February 16 March 25 Sundays and Tuesdays, May 4 June 10 6:00pm 8:00pm 6:00pm 8:00pm 6:00pm 8:00pm For more information E: professional.studies@cna-qatar.edu.qa P: All courses are subject to sufficient enrollment.

26 Research Assistant Certificate Individuals working on research projects need to complete many tasks to ensure overall success. Often, research projects are like running a small business, and being prepared for these challenges can be overwhelming. In this program, participants will be exposed to key aspects of research fundamentals and practices while building a portfolio for future job placement. The Research Assistant Certificate program is comprised of six courses that are taught in a collaborative and integrated format to develop teamwork among participants. These courses are: Fundamentals of Research Communications for Research Assistants Math of Data Management Qualitative Research Quantitative Research Professional Research Practice Entry requirements Must possess a university degree or college diploma from a recognized institution Must meet a minimum English language skills level assessment of IELTS 5.5 Students successfully completing the course requirements will be given the option to pursue a post-diploma.* *In order to obtain a post diploma for this program, students must complete a 350-hour work placement at an approved research facility, where they will further develop their research skills. Students opting to undertake this component are responsible for securing their work placement, and will be provided with support to find suitable opportunities to complete the research hours for completion of the diploma program. The work placement will take place under the supervision and guidance of a qualified scientist or investigator, along with continued support and guidance from a program mentor. Upon successful completion of all six courses, students will receive a CNA Q Certificate of Achievement in Research Assistant. Application deadline: September 3, Sept. 15 Feb. 23 Fundamentals of Research Sundays 5:30pm 8:30 pm 4,000 Sept. 18 Feb. 5 Communications for Research Assistants Wednesdays 5:30pm 8:30 pm 3,500 Sept. 17 Feb. 25 Math of Data Management Tuesdays 5:30pm 8:30 pm 4,000 Application deadline: January 26, 2014 Feb. 19 June 11 Qualitative Research Wednesdays 5:30pm 8:30 pm 3, Mar. 4 July 1 Quantitative Research Tuesdays 5:30pm 8:30 pm 4,000 Mar. 9 June 29 Professional Research Practice Sundays 5:30pm 8:30 pm 3,500 Application deadline for : August 24, All courses are subject to sufficient enrollment.

27 Communications for Research Learners will have the opportunity to enhance their skills in communicating confidently in a variety of research situations. The development of written and oral skills that support each step of the research process from data gathering to report presentation will be emphasized. Learners will develop and report literature reviews, research proposals and laboratory documentation such as logbooks and standard operating procedures. Professional correspondence and guidelines for correctly citing sources and respecting intellectual property will also be examined. Wednesdays, September 18 February 5 Math of Data Management This applied course is designed to introduce students to principles of descriptive statistics, probability and data management using a spreadsheet interface. Understanding of data analysis and statistics will be enhanced through hands-on experience and software computations. Tuesdays, September 17 February 25 Course Descriptions: Fundamentals of Research This course introduces the process of inquiry within the main branches of science: physical, biological and social. The principles, processes, methodologies, analytical tools and ethical considerations pertinent to research will be highlighted to provide students with the knowledge and how to skills expected of a competent consumer, and assistant producer, of research. The selection and arrangement of course topics are based on the premise that students have limited or no exposure to research methodologies and processes. At the end of the course, students will have an objective, comprehensive grounding in qualitative, quantitative and mixed-methods research methodology from problem articulation to published report. Sundays, September 15 February 23 Qualitative Research Qualitative research is an approach to inquiry that focuses on lived experience and the meaning individuals or groups ascribe to a social or human problem (adapted from Creswell, 2007). In this project-based course, learners complete a preliminary qualitative research project in order to examine the process of designing and conducting investigations within this field of inquiry. Five qualitative research approaches used across disciplines are explored: biography, phenomenology, grounded theory, ethnography and case study. Wednesdays, February 19 June All courses are subject to sufficient enrollment.

28 Quantitative Research The focus of this hands-on course is on exploring quantitative research design and statistical analysis by use of simulation software. The underlying foundations and assumptions of quantitative methods will first be explored, followed by an examination of strategies for selecting appropriate research methods such as experimental, descriptive and correlational research. Through the formal, objective, and systematic processes of quantitative research, students will learn to utilize numerical data and statistical output to obtain information about the world. Prerequisite: Math of Data Management (or permission from the Dean) Tuesdays, March 4 - July 1 Professional Research Practice This course is designed to expose students to areas of research practice from the perspective of historical development, professionalism, lab and office administration, ethics and quality assurance. Course coverage includes the history of research development and national research initiatives, and the examination of ethical issues in research design, data collection and reporting, with topics such as confidentiality and trust, legal compliance, consent, plagiarism, intellectual property, research misconduct and codes of practice. The importance of continuing professional development in the field of research will be demonstrated by the construction of individualized professional development portfolios to be used during the research practicum. Sundays, March 9 June 29 For more information E: professional.studies@cna-qatar.edu.qa P: All courses are subject to sufficient enrollment.

29 Supply Management Diploma (PMAC) The diploma in Supply Management is offered in partnership with the PMAC ( It consists of 10 courses/seminars that cover the essential tools and techniques that supply management practitioners need in today s demanding business environment. There are no employment or education prerequisites required to begin this program and it can be completed in as little as one year! Upon successful completion, students will receive a Diploma in Supply Management from the Purchasing Management Association of Canada. Technical Courses Introduction to Procurement (39 hours) Introduction to Transportation (39 hours) Introduction to Logistics (39 hours) Introduction to Operations Management (39 hours) Business Management Seminars Introduction to Accounting and Finance (16 hours) Introduction to Marketing (24 hours) Introduction to Business Planning (16 hours) Professional Skills Seminars Communication and Relationship Skills (24 hours) Negotiation Skills (32 hours) Competitive Bidding, Contract Preparation and Contract Law (16 hours) 2013 Sept. 22 Dec. 8 Oct. 7 and Nov. 25 Sept. 24 Dec. 10 Oct. 21 and Dec. 2 Sept. 27 and Oct. 4 Nov. 8, 15 and 22 Introduction to Transportation Introduction to Procurement Introduction to Business Planning Communication and Relationship Skills Sundays and Mondays 2,100 Tuesdays and Mondays 2,100 Fridays 9:00am 5:00pm 2,100 Fridays 9:00am 5:00pm 2, All courses are subject to sufficient enrollment.

30 Jan. 19 Apr. 27 *Introduction to Logistics Sundays 2, Feb. 18 May 20 Jan. 31, Feb. 7, 14 and 21 *Introduction to Operations Management Tuesdays 2,100 Negotiation Skills Fridays 9:00am 5:00pm 2,100 Mar. 21, 28 and Apr. 4 Introduction to Marketing Fridays 9:00am 5:00pm 2,100 May 2 and 9 May 30 and June 6 Competitive Bidding, Contract Preparation and Contract Law Introduction to Accounting and Finance Fridays 9:00am 5:00pm 2,100 Fridays 9:00am 5:00pm 2,100 Technical Course Descriptions: Introduction to Transportation Participants will learn the advantages and limitations of the four modes of transportation: road, rail, air and water, as well as intermodal transportation. Topics covered include the role of freight forwarders, brokers and integrated transportation companies. This course will introduce transportation documentation and allow students to experience basic load planning. Participants will gain an overview of contracts, insurance, customs clearance and letters of credit. The fundamentals of Incoterms 2000 and their impact on buyer-seller responsibility for transportation will also be examined. Sundays, September 22 December 8 Mondays, October 7 and November 25 Introduction to Procurement From recognizing a need, to issuing a purchase order, participants will learn the essentials of determining the quantity, specifications and price essential for procurement. This course covers a variety of procurement scenarios: repetitive purchases of production materials, procuring onetime, low-cost items, large capital goods acquisition, and securing commodities under long-term supply contracts. The opportunities and challenges of international procurement versus domestic procurement will be discussed. Participants will gain a broad understanding of the role of procurement and the various ways it can be organized. Tuesdays, September 24 December 10 Mondays, October 21 and December 2 Introduction to Logistics The interconnections between procurement, operations and transportation will be explored in this course. Participants will discuss how to balance the pressures for large order sizes to achieve low unit costs with competing pressures and to keep order sizes low to minimize warehouse space and inventory obsolescence. The options of few centralized warehouses versus multiple distributed warehouses will be addressed. Among the topics covered are forecasting, uncertainty, safety stocks and customer service requirements. Computer systems such as DRP, WMS and TMS will also be presented. Sundays, January 19 April 27 *(March 2 Holiday/April 22 Semester Break) Introduction to Operations Management This course will familiarize participants with operations in manufacturing, distribution and services organizations. The basics of location selection and layout will be discussed. Topics covered include capacity planning and scheduling, as well as key concepts of JIT/Lean, OPT/TOC and MRP. 30 All courses are subject to sufficient enrollment.

31 Participants will discuss the challenges of balancing capacity with demand and will be introduced to forecasting techniques, demand planning and inventory ordering. Quality systems and continuous methodologies including Deming, Juran, ISO 9000 and Six Sigma will also be addressed. Tuesdays, February 18 May 20 (April 22 Semester Break) Business Management Seminar Descriptions: Introduction to Business Planning Every department has a critical role to play in delivering on an organization s strategy. This seminar provides an overview of strategic planning and the basic elements of a strategic analysis (SWOT). The Porter 5 forces model for analyzing the competitive environment will be introduced. Topics covered include critical success factors, strategic maps and company positioning, and strategic models (low-cost, differentiation, niche). Participants will discuss how to develop a strategic plan in a supply management role and the linkages between the strategic plan and a budget. Fridays, September 27 and October 4 9:00am 5:00pm Introduction to Marketing Participants will learn the role and purpose of marketing with a special emphasis on how marketing affects supply management. The differences between marketing and sales, marketing products and services, as well as B2B and B2C marketing will be addressed. Market research, understanding your competition, market segmentation and market selection are key topics covered. Among the other subjects discussed are the marketing mix: the 4 Ps of product, pricing, place and promotion. Strategies for market leaders and market followers will also be outlined. Introduction to Accounting and Finance The focus of this seminar is on practical accounting and financial skills. In order to understand the context for numerical analysis, some background and theory of business operations will also be covered. This seminar is interactive with lots of opportunities to practice what is learned. Fridays, May 30 and June 6 9:00am 5:00pm Fridays, March 21, 28 and April 4 9:00am 5:00pm 31 All courses are subject to sufficient enrollment.

32 Professional Skills Seminar Descriptions: Communication and Relationship Skills Essential to the successful supply professional are the competencies of listening skills, spoken and written communication, persuasiveness and the ability to explain complex issues up and down the organization and around the supply chain. Another critical ability is building effective inter organizational supply relationships. The seminar covers how to create and deliver strong presentations and how to be professional in your spoken communications by looking at steak, sizzle and style. Non verbal communication such as appearance and body language are also explored. The seminar also offers guidance on producing clear, concise and compelling reports and written communication, and examines do s and don ts in electronic communication today. Fridays, November 8, 15 and 22 9:00am 5:00pm Competitive Bidding, Contract Preparation and Contract Law Competitive bidding and contract management, if not handled properly, can lead to serious legal and financial consequences for any organization. This seminar equips the participant with the tools required to turn this into a competitive advantage for their enterprise. Conditions for successful competitive bidding and the elements of the bidding process, including RFPs and RFQs, are presented. Electronic tendering is also addressed. The seminar also examines types of contracts and contract law. Participants will gain an understanding of writing contract terms and how to manage a contract from performance review to dispute resolution and termination. Fridays, May 2 and 9 9:00am 5:00pm Negotiation Skills Negotiation skills are an essential competency for any manager, especially those responsible for supply chain management. This seminar provides a roadmap for leading or participating in successful negotiations. Participants will focus on the entire negotiation process and learn the activities and techniques used, from the preparation stage to actual face-to-face negotiations. It covers understanding the other negotiator, responding to power imbalances and looking beyond the deal to building longer-term relationships. Interactive activities that include negotiation simulations and role-playing exercises are prominently featured, allowing opportunities for participants to fine-tune their own negotiating skills. For more information E: professional.studies@cna-qatar.edu.qa P: Fridays, January 31, February 7, 14 and 21 9:00am 5:00pm 32 All courses are subject to sufficient enrollment.

33 33 All courses are subject to sufficient enrollment.

34 34 All courses are subject to sufficient enrollment.

35 Part-time Studies CNA Q provides numerous opportunities for you to grow personally and professionally through our short, non credit Continuing Education courses and programs. Whether you want to enhance your life or your work, the information on the following pages will provide inspiration and valuable knowledge to get you started on your learning journey. We are excited to be offering a number of new programs this year. Contact us at continuing.education@cna-qatar.edu.qa or by phone at How do I register? Building 3 from 7:30am 6:00pm; Sunday Thursday Registrar s Office hours are subject to change Please call ahead at All courses are subject to sufficient enrollment.

36 Banking and Finance The Centre for Banking and Financial Studies is a division of CNA Q s School of Business Studies that provides training for those currently working in, or aspiring to work in, Qatar s banking and financial services industry. The centre has graduated over 250 Qatari Nationals from customized banking programs ranging from 13 weeks to two years, and has served the majority of the banks in Qatar. Sept. 15 Oct. 8 Investing in Financial Securities Sundays and Tuesdays 2, Oct. 21 Nov. 20 Consumer Lending Mondays and Wednesdays 2,600 Oct. 20 Dec. 3 Commercial Lending Sundays and Tuesdays 3,600 Oct. 27 Dec. 3 Fundamental Accounting Concepts for Bankers Sundays and Tuesdays 3,100 Jan. 19 Mar. 25 Foundation Credit Skills Sundays and Tuesdays 5:30 8:30pm 4,600 Jan. 20 Feb.12 Investing in Financial Securities Mondays and Wednesdays 5:30 8:30pm 2, Feb Feb. 17 Mar. 5 Introduction to Anti-Money Laundering Delivering Effective Customer Service Sundays and Tuesdays 900 Mondays and Wednesdays 1,500 May Introduction to Anti-Money Laundering Sundays and Tuesdays 900 May 12 June 18 Fundamental Accounting Concepts for Bankers Mondays and Wednesdays 3, All courses are subject to sufficient enrollment.