Miami KeyCenter Empowering you to do more

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1 Miami KeyCenter Empowering you to do more Telefónica Global Solutions

2 Beijing Telefónica Global Solutions Connecting all parts of your global business We ve been building secure, reliable telecommunications networks and services for our customers for many decades. And now, over 315 million of them depend on us to deliver fixed, mobile and IT solutions every day. Palo Alto Silicon Valley Ashburn Dallas Monterrey Mexico D.F. Chicago McAllen NYC Boca Raton Miami San Juan Oslo Stockholm Helsinki Tallinn Copenhagen Riga Amsterdam Vilnius Dublin Warsaw Munich London Prague Paris Bratislava Brussels Budapest Ljubljana Basel Bucharest Oporto Rome Barcelona Sofia Lisbon Madrid Athens Tanger Beijing Shanghai Hong Kong Guatemala Panama P. Carnero Valparaiso Barranquilla Caracas Bogota Quito Guayaquil Lima Lurin Santiago Arica Fortaleza Salvador Sao Paulo Santos Montevideo Buenos Aires Rio de Janeiro Singapore Fully-owned Data Center Third-party Data Center Telefónica Coverage Telefónica Extended Coverage Telefónica International POP Telefónica Landing Station Landing Station Off-Net Telefónica Fibre Route Extended Fibre Route

3 Our global portfolio Connecting all of your employees, globally Our comprehensive Global Solutions have been developed to meet the challenges of our customers. Company Sites and Branches M2M Collaboration Applications Providers and Partners Managed Mobility Employees Cloud Computing Desktop Services Managed Security Customers Managed Voice and Data Managed Data Centre Services 1. Business challenge: Keep up with technology innovations and maintain cost-effective infrastructure, applications and services. Our solutions: Managed Security - comprehensive infrastructure ensuring maximum security. Managed Voice and Data - integrated solutions for every way you communicate. Managed Data Center Services - keep our data fully accesible and secure. 2. Business challenge: Make technology work harder. Our solutions: Applications - practical solutions to help transform your business, including hosted contact centers, M2M, A2P, mobility solutions and digital marketing. 3. Business challenge: Help your people work more efficiently. Our solutions: Desktop Services - connect all your employees, anywhere in the world. Managed Mobility - take control of all your mobile communications. Collaboration - use the right tools to get the best results, connecting and keeping your employees in contact with each other.

4 BUSINESS CONTINUITY RESOURCE CENTER Building Environmental Control Power Connectivity Category 5 CCTV / DVR Secure Suites Access Control Fire Detection / Suppression Chilled Water Cooling System Building Mgmt. System Dual Power Feeds UPS / DSTS Redundant Power Generators Global IP Network Traffic Exchange Point Redundant Fiber Entries KeyCenter is a purpose built 173,500 sqft mission critical facility capable to withstand CAT5 Hurricanes. Building-wide door access system, interconnected to video cameras and DVR. Security breach alarms monitored by 24x7 uniformed onsite guards specially trained in our KeyCenter security procedures. Concurrently maintainable Chilled Water Cooling system. Four (4) Caterpillar 2 Megawatt diesel generators provide backup to on-line UPS in case Utility Power is lost in an N+2 configuration. Guaranteed fuel supply: Contracts with two different providers for fuel delivery.

5 What are our managed Data Center services? Keep your data fully accesible and completely secure By locating your data in the KeyCenter, you will gain the capability of a true global network s bandwidth allowing your users to access their data like never before. The KeyCenter is part of a worldwide interconnected series of Telefonica Data Centers. Using our fully owned and managed global IP network along with Telefonica s expansive undersea fiber-optic ring, the KeyCenter is on-net to our other Data Centers worldwide, providing unique seamless services across multiple geographies. This unique combination of multinational locations and global connectivity goes beyond the possibilities of traditional hosting. Colocation: Protecting your assets By outsourcing your infrastructure management, our Colocation services will help you to get the best out of your organization s available resources so you can concentrate on running your core business. Our global Service Management Centers (SMCs) provide a 24x7x365 end-to-end solution, delivering proactive support, real-time monitoring and complete management from the early stages of detection to resolution. At every stage we ensure you are kept fully informed. Disaster recovery / Business continuity: Allow your operations to stay uninterrupted in the worst of situations Rely on us to plan for and provide the recovery of your critical systems in cases of emergency. Through our robust Business Continuity Resource Center, we can help you swiftly respond to unplanned interruptions, natural or man-made, such as hurricanes. Applications administration: Expert management to your data We ensure the availability of your enterprise applications; DNS, Web Servers, Databases These systems are indispensable to the vitality of your Business initiatives. Let us optimize their performance. Virtualization: Turning your infrastructure into an operational expenditure Enjoy the benefits of having a dedicated virtual environment. Our resilient infrastructure uses the industry's leading technology to ensure each server is being used to its optimal capacity. Enterprise consolidation: Experienced qualified experts and world class technical support Our solution will allow your business to consolidate and eliminate underutilized and remote servers reducing your total cost of ownership. Miami KeyCenter as the focal point for companies doing business between the US, Latin America, Europe and Asia-Pacific. To find more about our Global Solutions and the benefits we can bring to your business visit

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Miami KeyCenter Empowering you to do more

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