BT Virtual Data Centre. Craig Parker Proposition Manager Andy Weller Product Manager

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1 BT Virtual Data Centre Craig Parker Proposition Manager Andy Weller Product Manager

2 BT Global Services - Data Centre Services Customers 1,994 customer platforms across EMEA Reach, Skills and Capabilities 38 customer-facing data centres across EMEA 985 data centre operations staff Managed servers 22,699 for external customers BT GS acquired 30 companies in the last 3 years: 19 specific to IT Services External Perspective Gartner Web Hosting Leader - Pan European Magic Quad 06 Forrester Strong performer - Pan European RIM 07 Gartner Data Centre Outsource - Visionary - Gartner Magic Quad 07

3 BT s journey to VDC Server Virtualisation Dedicated & Virtual Per customer single site Server & storage only Manually deploy, manage & change

4 BT s journey to VDC Automated Server Virtualisation Dedicated & Virtual Server Virtualisation Dedicated & Virtual Per customer single site Customer self service Automation of deploy, manage & change Per customer single site Server & storage only Manually deploy, manage & change

5 BT s journey to VDC Virtual Data Centre Shared & Virtual Server Virtualisation Dedicated & Virtual Automated Server Virtualisation Dedicated & Virtual Network, Server, Storage Shared, multi site, global Click to buy/build Full Autonomics/Automation Pre provisioned Per customer single site Customer self service Automation of deploy, manage & change Per customer single site Server & storage only Manually deploy, manage & change

6 VDC in detail Integrated Service Desk Self service portal Orchestration Continuous Investment in VDC means Pre-provisioned, virtual network, server and storage accessed though a self service portal Which auto provisions The end to end service That is managed through a single service desk Providing a secure architecture and data centre facility for applications development Within in built resilience and business continuity By leveraging BT s R&D and investment reduces your Innovation costs, while giving you access to the latest technologies Benefits Complete visibility and control of infrastructure and applications Integrate ERP and applications more easily Infrastructure now reacts dynamically to business needs IT becomes a service Services deployed instantly Application development, management and operations are transformed

7 VDC Architecture

8 BT Virtual Data Centre Self Care Portal Andy Weller Technical Product Manager

9 BT IT Services Virtual Data Centre Services business benefits Business Benefits 30-50% cost reduction Reduced complexity Standardised services Pay as you grow model Capacity on demand Reduced cycle time Right first time delivery

10 BT Service Oriented Infrastructure Approach Continuous Migration Process business outcome led

11 About BT IT Audit IT Audit Services BT IT Audit Appliance UNIX Machines Software applications Windows Servers LINUX Switches Router IP Phones Router Windows workstations Laptops A professional services consulting capability We help our clients to gain a better understanding of the assets comprising their ICT estate. Primary data centre BT or client based Router Router What they are: - How are they connected - How are they configured - How well they are working MAC Machines Printers Hubs Our reports provide clients with the information they need to reduce cost and optimise performance

12 BT IT Audit Outputs IT Audit Outcomes Executive summary outlining BT findings and recommendations A comprehensive and detailed report of all devices found during the audit* Makes Models Serial Numbers Configurations Operating Systems Software Packages Connectivity *depending on the type of audit performed

13 CMP Assessment Delivering early insight through key data point analysis What good could look like Outline cost to get there Roadmap for target environment what does/doesn t fit

14 Summary Share the innovation BT have been working on and our plans to bring new services to market Share our learning from our operational experiences We welcome customer feedback Make people aware of our range of capabilities CMP & IT Audit Come and talk to us on the stand

15 BT Virtual Data Centre Craig Parker Proposition Manager Andy Weller Product Manager

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