SIS Release Management Breakout Session

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "SIS Release Management Breakout Session"

Transcription

1 SIS Release Management Breakout Session Paula FEINBERG Test Manager, SIS Operations Thierry CERPOLET Product Manager, Web Access Services 1 11 October

2 Agenda SIS Release Management Strategy SIS Evolution Q&A 2

3 SIS Release Management Strategy 3

4 Type of Releases and Strategy Major Releases Aim > Changes to application / infrastructure functionality Periodicity > Twice a year in P1 Nov and P1 May Changes to record structures is scheduled in P1 May, so once a year Managed > as projects between Service Provider / IATA 4

5 Type of Releases and Strategy (2) Maintenance Releases Aim > To fix software problems/bugs reported by SIS users or IATA Periodicity > usually twice a month For urgent cases put as hot fixes in SIS prod immediately Managed > Weekly Release Management meetings with Service Provider as to prioritize next Help Desk incidents fixes to be deployed 5

6 Release Management Process Summary Issues / Change Requests raised by industry / SIS Ops / SIS General Mtg Faults are included in Maintenance Releases Enhancements are included in Major Releases 6

7 How to raise a Change request SIS Help Desk Web Form /Pages/sis-help-desk.aspx to SIS Operations Requests bringing value for the entire industry will be considered for CMP implementation 7

8 CMP Prioritization Process 8

9 Timelines for CMP selected vs deployment 9

10 Open CMPs for Future Releases: where? List of CMPs available from IATA / SIS / Technical Documentation 10

11 Release Management Flow Development by vendor Release is tested and certified by vendor Sandbox Staging envt changes related to validations Release is tested and verified by IATA Release deployed on production Staging environment for CMPs / issues 11

12 Releases Communication Release Notes Communication Major Releases: via SIS Bulletin +/- 3 months prior deployment Maintenance Releases: directly in SIS web site at time of deployment Downtime Cover fixes when they concern an existing validation that was not working or a bug that was affecting a large group of carriers always published via SIS Bulletins (for Major releases) always confirmed in advance via SIS Ops Downtime s 12

13 Maintenance Releases Calendar Advise community of upcoming downtimes Plan is for two Maintenance Releases a month One just after a Closure Day and prior Offline Archive Maintenance Releases implementation window July 9 th July 10 th July 15 th July 17 th Jul P1 Submission opens Jun P4 Output generation Jul P1 Submission deadline Jul P1 Output generation One coordinated with possible IT maintenance need on a Saturday Calendar communicated via SIS Bulletins 13

14 SIS Evolution 14

15 SIS History : Major Steps Project Operations Oct 2011 Rel. 1.0 SIS went live with PAX and MISC Billings May 2012 Rel CGO and UATP Billings (*) go live (*) UATP not activated at start) Since Nov 2012 Enhancements deployed every 6 months in May and Nov 15

16 History Major Releases since IS-week 1 Rel. 1.2 (Nov 2012) Enhancements covered deployed by 8 Nov 2012 Rel. 1.3 (May 2013) Enhancements covered deployed by 8 May 2013 Rel. 1.4 (Nov 2013) Enhancements covered deployed by 8 Nov 2013 Next Rel. 1.5 (May 2014) 16

17 Release 1.2 contents - P1 Nov 2012 Enhancements deployed by 8 Nov 2012 Key CMPs Validation of Flight Date in Passenger Prime Billings (PAX) Invoice PDF changes (MISC/UATP) Size of Tax/VAT percentage changed from 2 to 3 decimals for IS-XML / IS- WEB capture (MISC/UATP) Report on IS-WEB User s Permissions Clearance Currency & Amount in IS- Processing Dashboard Audit Trail to maintain log of invoices deleted by carriers on IS-WEB 17

18 Release 1.3 contents P1 May 2013 Enhancements deployed by 8 May 2013 Key CMPs Validation of Original Billing Amounts in SIS Rejection Memos (PAX/CGO) Query on Billing History Using only Ticket Number Field (PAX/CGO) 11 digit ticket / FIM numbers being captured (PAX) Re-rejection of a RM that has no Coupon Breakdown (PAX) Increase of VAT Description Field (MISC/UATP) Field Part Number for Engineering to be Extended to 40 Characters (MISC) Location Code to be made Mandatory for All Invoices (MISC) RAM A13 New Validations and New Charge Code (MISC) Validation of reference data against the member profile (ALL Billings) 18

19 Release 1.4 contents P1 Nov 2013 Enhancements deployed by 8 Nov 2013 Key CMPs Source code in PAX Receivables / Payables RM/BM/CM Summary Report Preview invoice / Credit Note captured on IS-WEB prior to submission (MISC) Tax Invoice Number to be included in Invoice PDF (MISC) Daily Output generation for Bilateral invoices (MISC) Correspondence ref. Number to be displayed on correspond. invoice PDF (MISC) Addition of a column for Charge Code Type in Invoice PDF (UATP) Correspondence download with supporting documents (ALL Billings) Correspondence Screen Option to Close/Accept (ALL Billings) Add submission method columns to the Processing Dashboard 19

20 Release 1.5 contents P1 May 2014 Enhancements in scope for deployment by 8 May 2014 Key CMPs prioritized by the SIS SG PDF invoice does not contain information about scaling factor (MISC) SIS to accept Cyrillic characters (MISC) User to be able to reply to a correspondence upon clicking hyperlink in correspondence alert (ALL Billings) SIS to generate weekly reference data update in CSV report (ALL Billings) Updates to Master / Member Profile data in production automatically take effect in Sandbox environment 20

21 SIS History: # of Maintenance Releases After Rel. 1.2 After Rel Maint Hot Fixes - 32% 21

22 SIS Maintenance Fixes Deployed 1.2/ After Rel. 1.3 After Rel After Rel Showstopper Major After Rel % - 19% 22

23 SIS architecture / solution improvements File loading optimization Review insertion mechanism in database Purging activities Transactions Oracle alignment New Oracle Server version (to be deployed in Jan 2014) 23

24 Q & A 24

25 Thank you. SIS Website: 25

ICH Operations and ICH Systems Evolution. 6th ICH UG Thierry Cerpolet (IATA)

ICH Operations and ICH Systems Evolution. 6th ICH UG Thierry Cerpolet (IATA) ICH Operations and ICH Systems Evolution 6th ICH UG Thierry Cerpolet (IATA) Agenda ICH Operations Changes for Members Changes Operating ICH ICH Systems Interfaces and Systems update with SIS DR / BCP Update

More information

SIS Service Level Performance

SIS Service Level Performance SIS Service Level Adina MINCULESCU, IATA Senior Manager, SIS Operations Agenda Introduction System availability File Processing Help Desk Availability Incident Management Disaster Recovery Plan Update

More information

Preparing for SIS: Are you there yet? Philip Fernandes

Preparing for SIS: Are you there yet? Philip Fernandes Preparing for SIS: Are you there yet? Philip Fernandes Agenda SIS Phases Objectives and Benefits of SIS High Level Process Flow Key Change Due to SIS Migration to SIS Objectives of SIS Project Fundamentally

More information

Simplified Interline Settlement (SIS)

Simplified Interline Settlement (SIS) Simplified Interline Settlement (SIS) Excel to XML Conversion Tool (MISC) Matt MCKINLEY SIS Workshop, June 2012, Montreal Problem SIS offers two ways to enter data Data capture through IS-WEB Through file

More information

Simplified Interline Settlement (SIS)

Simplified Interline Settlement (SIS) Simplified Interline Settlement (SIS) Dashboard & Reports Kirk PEREIRA SIS Workshop, June 2012, Montreal Agenda Introduction Invoice Status Tab File Status Tab Using the Dashboard IS-Calendar Analytical

More information

SIS Help Desk Process Version 1.3

SIS Help Desk Process Version 1.3 14 February 2013 Version Control Version Date Author Comments 1.0 23-Sept-2011 Alex Smith Version 1.0 1.1 29-Sept-2011 Alex Smith Clarification of the different Case Status 1.2 26-April-2012 Alex Smith

More information

SIS Operations and Help Desk

SIS Operations and Help Desk SIS Operations and Help Desk 6th ICH UG Alex Smith Manager, Integrated Settlement Customer Support Agenda SIS Operations Key Statistics Overview Functions of SIS Operations SIS Help Desk Operations Team

More information

Simplified Interline Settlement (SIS)

Simplified Interline Settlement (SIS) Simplified Interline Settlement (SIS) SIS Operations and Help Desk Aaron Tam SIS Workshop June 2012, Montreal Agenda Functions of SIS Operations SIS Help Desk Raising issues 2 Functions of SIS Operations

More information

IS-XML Structure and Interface Specification for Caterers. September 2014

IS-XML Structure and Interface Specification for Caterers. September 2014 IS-XML Structure and Interface Specification for September 2014 1 / 23 30-Oct-14 This document may not be disclosed, reproduced, copied, recast, reformatted or transmitted in any form by any means electronic

More information

SIS Migration and Timelines

SIS Migration and Timelines SIS Migration and Timelines Nicholas COOTE Director, Industry Clearing Services 1 11 ober 2010 Schedule reminder 2011 7 months May 5 months Sep 6 months 2013 Apr SIS Rel 1.1 IDEC UATP (Cargo) discontinued

More information

Introduction to Client Online. Factoring Guide

Introduction to Client Online. Factoring Guide Introduction to Client Online Factoring Guide Contents Introduction 3 Preparing for Go live 3 If you have any questions 4 Logging In 5 Welcome Screen 6 Navigation 7 Navigation continued 8 Viewing Your

More information

Getting Started with Swipe Checkout

Getting Started with Swipe Checkout Getting Started with Swipe Checkout What s Inside Hi! So you re all signed up as a Swipe Checkout merchant and the way you sell online is going to be easier than ever before. In this guide we are going

More information

User Guide Create and View Credit Memos

User Guide Create and View Credit Memos OVERVIEW This User Guide aims to describe how isupplier Users can create Credit Memos. HOW TO USE THIS USER GUIDE If familiar with the isupplier Portal Functionalities and the Oxy process, refer to the

More information

HP Service Manager. Software Version: 9.34 For the supported Windows and UNIX operating systems. Incident Management help topics for printing

HP Service Manager. Software Version: 9.34 For the supported Windows and UNIX operating systems. Incident Management help topics for printing HP Service Manager Software Version: 9.34 For the supported Windows and UNIX operating systems Incident Management help topics for printing Document Release Date: July 2014 Software Release Date: July

More information

Accounts Payable Invoice Processing Managing PO Exceptions

Accounts Payable Invoice Processing Managing PO Exceptions Accounts Payable Invoice Processing Managing PO Exceptions Note: The application is most effective in the latest version of Mozilla for Windows users and the latest version of Safari for Mac uses. In each

More information

ireceivables User Guide

ireceivables User Guide ireceivables User Guide Contents Processing invoices in ireceivables... 2 Create a New Credit Card Account... 7 Partial Payment on Invoice... 12 Multiple Invoice Payment... 14 Changing Passwords in ireceivables...

More information

Impreso: 22/02/2011 Página 1 de 19. Origen: FSC Versión: 2011-v3 EBILLING FAQ

Impreso: 22/02/2011 Página 1 de 19. Origen: FSC Versión: 2011-v3 EBILLING FAQ Impreso: 22/02/2011 Página 1 de 19 EBILLING FAQ Impreso: 22/02/2011 Página 2 de 19 Contents 1. Which web page you should access to upload the invoices... 3 2. Invoice management... 4 2.1 How to create

More information

Accounts Payable Expense Distribution Tables

Accounts Payable Expense Distribution Tables Accounts Payable Expense Distribution Tables Use Expense Distribution Table Maintenance to set up tables with general ledger accounts and distribution percentages. The tables can then be selected in Invoice

More information

Bidder s User Guide For Online E-Tendering System

Bidder s User Guide For Online E-Tendering System Bidder s User Guide For Online E-Tendering System Introduction to the User s Guide The User s Guide is a documentation regarding all the features of Bidder Online E-Tendering System. It explains how the

More information

AIA Services. Foundation for today, Bridge to the future

AIA Services. Foundation for today, Bridge to the future AIA Services Foundation for today, Bridge to the future How can you make passenger interline billing easier and more accurate? Start using AIA Services. AIA Services are a suite of products that automate

More information

ACCOUNTS PAYABLE VOUCHER ADJUSTMENT

ACCOUNTS PAYABLE VOUCHER ADJUSTMENT ACCOUNTS PAYABLE VOUCHER ADJUSTMENT TRANSACTION ENTRY OVERVIEW Use Vision Transaction Center to enter and maintain data on various types of transactions, such as disbursements, expenses, invoices, and

More information

Expense Reports Training Document. Oracle iexpense

Expense Reports Training Document. Oracle iexpense Expense Reports Training Document Oracle iexpense Prepared by FSCP Solutions Inc. Table of Contents Create (Enter) Expense Reports...1 Approved Expense Report... 18 Rejected Expense Report... 19 Entering

More information

What is next for Interline?

What is next for Interline? Improvement Opportunities in Interline Billing and Settlement RAWG What is next for Interline? Daily settlement? Not for a while we want the SIS process to stabilize first However we have to remember that

More information

AgriLife Information Technology IT General Session January 2010

AgriLife Information Technology IT General Session January 2010 AgriLife Information Technology IT General Session January 2010 Agenda Topics Year in Review Enterprise IT Services Update FirstCall Overview and Next Steps Sophos Antivirus Initiative Update Information/

More information

NAB Trade Finance Online Customer User Guide

NAB Trade Finance Online Customer User Guide NAB Trade Finance Online Customer User Guide Contents Introduction Scope... 2 How to Use This Guide... 2 Users of NAB Trade Finance Online... 3 Resources... 3 Your Profile... 4 Introduction... 4 Roles...

More information

Managing Expense Reports Program Administrators and Approvers

Managing Expense Reports Program Administrators and Approvers CentreSuite Quick Reference Guide May 2015 Managing Expense Reports Program Administrators and Approvers On the Manage Expense Reports page, you can manage the expense reports you create, and, if you are

More information

LAMBERT-ST. LOUIS INTERNATIONAL AIRPORT. Business Diversity Development. Compliance Reporting System Vendor User Manual

LAMBERT-ST. LOUIS INTERNATIONAL AIRPORT. Business Diversity Development. Compliance Reporting System Vendor User Manual LAMBERT-ST. LOUIS INTERNATIONAL AIRPORT Business Diversity Development Compliance Reporting System Vendor User Manual Contents Compliance Reporting System Vendor User Manual Introduction... 2 Getting Started...

More information

For each requirement, the Bidder should indicate which level of support pertains to the requirement by entering 1, 2, or 3 in the appropriate box.

For each requirement, the Bidder should indicate which level of support pertains to the requirement by entering 1, 2, or 3 in the appropriate box. Annex Functional Requirements for: The integrated reconciliation system of Back-Office and Cash Accounts operations: Instructions: The Required or Desired column represents whether a feature is a business

More information

TENDERS MANAGEMENT TOOL SRM: SUPPLIERS RELATIONSHIP MANAGEMENT SUPPLIER S MANUAL. June 2013. Version 2

TENDERS MANAGEMENT TOOL SRM: SUPPLIERS RELATIONSHIP MANAGEMENT SUPPLIER S MANUAL. June 2013. Version 2 TENDERS MANAGEMENT TOOL SRM: SUPPLIERS RELATIONSHIP MANAGEMENT SUPPLIER S MANUAL June 2013 Version 2 2 de 24 ÍNDEX 1. WELCOME... 3 2. BID INVITATION INFORMATION... 4 2.1 SRM ACCESS... 4 2.2 SRM USER AND

More information

CASSLink Import User Manual

CASSLink Import User Manual CASSLink Import User Manual Delivering Companies Version 1.2 Table of contents 1. Getting Started... 3 1.1 What is CASSLink... 3 1.2 Internet URL... 3 1.3 User Name and Password... 4 1.4 CASSLink log in

More information

BSP Manual for Agents Local Procedures Chapter 14. Finland June 2014 English

BSP Manual for Agents Local Procedures Chapter 14. Finland June 2014 English BSP Manual for Agents Local Procedures Chapter 14 Finland June 2014 English FOREWORD: This chapter (Chapter 14) covers local BSP procedures applicable in Finland. For all other applicable BSP procedures

More information

QuickTrav Invoicing. Quick Software Software Solutions that work for you

QuickTrav Invoicing. Quick Software Software Solutions that work for you Quick Software Software Solutions that work for you The new Windows Based Invoicing module, which evolved from our previous Dos Based Invoicing module, provides a powerful new tool to the travel agency

More information

www.scta.gov.sa Z Company 4770033

www.scta.gov.sa Z Company 4770033 www.scta.gov.sa Z Company 4770033 Galileo Training Services Galileo E-ticket & Automated Refunds Support Guide Document Name Page: 1 Disclaimer This guide should be used for guidance purposes only and

More information

The Emirates Group Destination and Leisure Management Division (DLM)

The Emirates Group Destination and Leisure Management Division (DLM) The Emirates Group Destination and Leisure Management Division (DLM) Electronic Invoice Processing User Manual Ver.2.0 01-Jul-2015 1 Table of Contents INTRODUCTION... 3 ACCESS & LOGIN... 4 EXCEL SHEET

More information

Application Programming Interface (API)

Application Programming Interface (API) Integration to Salesforce CRM Create a Recurring Billing Contract from an Opportunity in one click. Create a Sales Order from an Opportunity in one click. Create a Project from a list of pre- defined templates

More information

Schools Interoperability Framework (SIF) Project Overview

Schools Interoperability Framework (SIF) Project Overview Schools Interoperability Framework (SIF) Project Overview Agenda Introductions Quick review of past successes and challenges Overview of refined strategy Timeline Questions and answers 2 Review of Past

More information

The Research Foundation s

The Research Foundation s The Research Foundation s CONTENTS Overview.... 2 Users... 3 Understanding Workflow...... 4 Accessing the System. 5 Creating a Payment Request.... 6 Creating a Single Payment Request For a Vendor.... 6

More information

Client Manager User Guide. Version 1.2 Last update: 30 April 2015

Client Manager User Guide. Version 1.2 Last update: 30 April 2015 Version 1.2 Last update: 30 April 2015 TABLE OF CONTENTS 1. Connecting to Client Manager 2 1.1. Logging into the system 2 2. Client Level Features 3 2.1. Group Availability 3 2.2. Client Selection 4 2.3.

More information

Processing a Stand Alone Invoice - Table of Contents

Processing a Stand Alone Invoice - Table of Contents Processing a Stand Alone Invoice - Table of Contents Creating a Stand Alone Invoice - Overview... 2 Entering Contract Information - Stand Alone Invoice... 3 The Header Tab Stand Alone Invoice... 9 The

More information

Cathay Business Online Banking. User Guide. Version 1.0

Cathay Business Online Banking. User Guide. Version 1.0 Cathay Business Online Banking User Guide Version 1.0 07/2013 Disclaimer: The information and materials in these pages, including text, graphics, links, or other items are provided as is and available.

More information

RegoXchange Content List by RegoXchange www.regoxchange.com/

RegoXchange Content List by RegoXchange www.regoxchange.com/ ID Title Assignment Type Description EX0003 EX0003 EX0006 EX0006 EX0007 EX0007 % Time by Type and Timescale - Column Graph - % Time by Type and Timescale - Column Graph - SQL % Time by Type and Timescale

More information

CASSLink Import User Manual

CASSLink Import User Manual CASSLink Import User Manual Recipients Version 1.2 Table of contents 1. Getting Started... 3 1.1 What is CASSLink... 3 1.2 Internet URL... 3 1.3 User Name and Password... 4 1.4 CASSLink log in screen...

More information

I WANT MORE LOANS OPPORTUNITIES! GENERATE REFINANCE. Find out how to. Simple DIY Instructions Inside! can do it for you!

I WANT MORE LOANS OPPORTUNITIES! GENERATE REFINANCE. Find out how to. Simple DIY Instructions Inside! can do it for you! Volume 1: Where Your Members Borrow I WANT MORE LOANS Find out how to GENERATE REFINANCE OPPORTUNITIES! 2014 CU*Answers Web Services ~collat/managment_services/building_the_factory_covers DON T HAVE THE

More information

ANZ TRANSACTIVE TRADE: ENHANCEMENTS Enhancement details 07.2014

ANZ TRANSACTIVE TRADE: ENHANCEMENTS Enhancement details 07.2014 ANZ TRANSACTIVE TRADE: ENHANCEMENTS Enhancement details 07.2014 CONTENTS WHAT S NEW IN THIS RELEASE OF ANZ TRANSACTIVE TRADE? 3 ENHANCED TRADE LOAN FUNCTIONALITY 3 WHAT WILL CHANGE? 3 WHY IS IT CHANGING?

More information

Livestock Office Payments: Creditor Cashbook Transactions

Livestock Office Payments: Creditor Cashbook Transactions Livestock Office Payments: Creditor Cashbook Transactions 18/06/2015 Contents Paying Creditors - Find Creditors Due for Payment... 2 Payment Due Report... 2 Creditors Aged Trial Balance... 3 Processing

More information

Important: Please follow regional 3M invoicing guidelines for one PO per invoice.

Important: Please follow regional 3M invoicing guidelines for one PO per invoice. Job Aid Create and Publish Invoice with SNC (Supplier) EN Use this Supplier portal activity to create and publish an invoice from an Advance Shipping Notification (ASN). Important: Please follow regional

More information

Electronic Ticket System

Electronic Ticket System UNIVERSITY OF GEORGIA Electronic Ticket System New Options Available as of January 2010 Insert the complete email address (valid UGA address only) instead of the UGA MyID to send tickets to Approvers.

More information

Welcome to the First Step Webinar!

Welcome to the First Step Webinar! Welcome to the First Step Webinar! Your presenter will be with you shortly. Please print out the presentation for notetaking purposes at: http://abacuslaw.com/client-center/training Mastering Queries and

More information

ECDL / ICDL Project Planning Syllabus Version 1.0

ECDL / ICDL Project Planning Syllabus Version 1.0 ECDL / ICDL Project Planning Syllabus Version 1.0 Purpose This document details the syllabus for ECDL / ICDL Project Planning. The syllabus describes, through learning outcomes, the knowledge and skills

More information

Electronic Selection of Consultants

Electronic Selection of Consultants Electronic Selection of Consultants User Guide for Consulting Firms Version 3 This User Guide was produced by the Operations and Corporate Procurement Groups and the Information Solutions Group Global

More information

Reporting User Guide. Version Oct 2011 Page 1 of 65

Reporting User Guide. Version Oct 2011 Page 1 of 65 Version Oct 2011 Page 1 of 65 Table of Contents Purpose...3 1. Quick Balances...3 1.1. Quick Balances Setup...3 2. Scheduled Statement Reporting...5 2.1. Scheduled Daily Operating Account Statement...5

More information

Audit TM. The Security Auditing Component of. Out-of-the-Box

Audit TM. The Security Auditing Component of. Out-of-the-Box Audit TM The Security Auditing Component of Out-of-the-Box This guide is intended to provide a quick reference and tutorial to the principal features of Audit. Please refer to the User Manual for more

More information

Enterprise Security CPA for IBM MF

Enterprise Security CPA for IBM MF Enterprise Security CPA for IBM MF CPA What is it? The CPA (Cross Platform Audit) is a comprehensive log management and critical data monitoring platform for the IBM mainframe. It allows you to collect

More information

World Bank Group Electronic Selection of Consultants

World Bank Group Electronic Selection of Consultants World Bank Group Electronic Selection of Consultants User Guide for Consulting Firms Version 1 Table of Contents Introduction... 1 Create World Bank Group and EConsult accounts... 1 Create an EConsult

More information

HP Service Manager. Software Version: 9.40 For the supported Windows and Linux operating systems. Application Setup help topics for printing

HP Service Manager. Software Version: 9.40 For the supported Windows and Linux operating systems. Application Setup help topics for printing HP Service Manager Software Version: 9.40 For the supported Windows and Linux operating systems Application Setup help topics for printing Document Release Date: December 2014 Software Release Date: December

More information

Connecting SAP Systems to SIS

Connecting SAP Systems to SIS Connecting SAP Systems to SIS SIS E-INVOICING AWARENESS WORKSHOP Nir Benami SAP Integration Expert and Solution Architect Geneva, May 27 th, 2015 1 About Nintu Informatik AG Nintu is a Swiss company, founded

More information

Accounts Payable: Invoice Processing Invoice Certification

Accounts Payable: Invoice Processing Invoice Certification Accounts Payable: Invoice Processing Invoice Certification Note: The application is most effective in the latest version of Mozilla for Windows users and the latest version of Safari for Mac users. In

More information

E-FILE. Universal Service Administrative Company (USAC) Last Updated: September 2015

E-FILE. Universal Service Administrative Company (USAC) Last Updated: September 2015 E-FILE USER GUIDE This document providers E-File users with an overview of E-File account management, managing entitlements, and instructions on how to submit forms, such as the FCC Form 498, FCC Form

More information

Directions for the AP Invoice Upload Spreadsheet

Directions for the AP Invoice Upload Spreadsheet Directions for the AP Invoice Upload Spreadsheet The AP Invoice Upload Spreadsheet is used to enter Accounts Payable historical invoices (only, no GL Entry) to the OGSQL system. This spreadsheet is designed

More information

Feature List. Freight.Ware for Brokers. Included Features: 1 P a g e. 5501 NE 109 th Court Suite H Vancouver, Wa 98662 * (360) 896-6699 *

Feature List. Freight.Ware for Brokers. Included Features: 1 P a g e. 5501 NE 109 th Court Suite H Vancouver, Wa 98662 * (360) 896-6699 * Freight.Ware for Brokers Included Features: Explorer Style menu system Menu-Level Security SQL Server 2005 / 2008 based Full-charge integrated Accounting Management Information Center Optional Mileage

More information

Supply Chain Finance WinFinance

Supply Chain Finance WinFinance Supply Chain Finance WinFinance Customer User Guide Westpac Banking Corporation 2009 This document is copyright protected. Apart from any fair dealing for the purpose of private study, research criticism

More information

Accounts Receivable. Chapter

Accounts Receivable. Chapter Chapter 7 Accounts Receivable The Accounts Receivable module displays information about individual outstanding income sources. Use this screen to verify that invoice receipts, cash receipts, and other

More information

EMC Software Release and Service Dates for NetWorker and NetWorker Modules Last Updated on February 21, 2013

EMC Software Release and Service Dates for NetWorker and NetWorker Modules Last Updated on February 21, 2013 EMC Software Release and Service Dates for NetWorker and NetWorker Modules Last Updated on February 21, 2013 This report provides information about software releases, including release dates, any announced

More information

Sage Pay user guide for Sage 50 Accounts Sage Instant Accounts

Sage Pay user guide for Sage 50 Accounts Sage Instant Accounts Sage Pay user guide for Sage 50 Accounts Sage Instant Accounts Table of Contents 1.0 Introduction 3 2.0 Versions & Features 4 3.0 Getting Started 5 4.0 Taking Mail & Telephone Order Payments 7 5. 0 'Pay

More information

PRISM Compliance Management Vendor Rollout Series PRISM Vendor User Training

PRISM Compliance Management Vendor Rollout Series PRISM Vendor User Training PRISM Compliance Management Vendor Rollout Series PRISM Vendor User Training Agenda 1. Introduction 2. PRISM Overview 3. Accessing PRISMCompliance.com 4. PRISM Compliance Management Prime & Sub Responsibilities

More information

Designing Adhoc Reports

Designing Adhoc Reports Designing Adhoc Reports Intellicus Enterprise Reporting and BI Platform Intellicus Technologies info@intellicus.com www.intellicus.com Designing Adhoc Reports i Copyright 2010 Intellicus Technologies This

More information

WHAT S NEW IN SAGE 100 2015. Colleen A. Gutirrez, Senior Consultant II, BKD Technologies

WHAT S NEW IN SAGE 100 2015. Colleen A. Gutirrez, Senior Consultant II, BKD Technologies WHAT S NEW IN SAGE 100 2015 Colleen A. Gutirrez, Senior Consultant II, BKD Technologies WELCOME/INTRODUCTIONS Colleen Gutirrez 19 years of experience in technology consulting Primarily distribution & manufacturing

More information

efiling and Reporting for Sage ERP MAS 90 and 200

efiling and Reporting for Sage ERP MAS 90 and 200 Product: Sage ERP MAS 90 and MAS 200 Description This document contains a detailed overview of Sage ERP MAS 90 and 200's Tax efiling and Reporting feature in v4.3 and above. The state and federal payroll

More information

VELOCITY@OCBC 2.0 BUSINESS INTERNET BANKING USER GUIDE

VELOCITY@OCBC 2.0 BUSINESS INTERNET BANKING USER GUIDE VELOCITY@OCBC 2.0 BUSINESS INTERNET BANKING USER GUIDE 1 of 131 1 Contents 1. Log in to Velocity@ocbc 2.0 4 2. View Trade Finance portfolio 12 3. View and download a bank statement 15 4. Create a Letter

More information

Year End Closing Procedures for Sage 100 ERP. Martin & Associates

Year End Closing Procedures for Sage 100 ERP. Martin & Associates Year End Closing Procedures for Sage 100 ERP 2014 Martin & Associates Period End/Year End FAQs Page 1 of 2 Period End/Year End FAQs Home FAQs & Troubleshooting Show/Hide All Click a question below to

More information

Support Desk Help Manual. v 1, May 2014

Support Desk Help Manual. v 1, May 2014 Support Desk Help Manual v 1, May 2014 Table of Contents When do I create a ticket in DataRPM?... 3 How do I decide the Priority of the bug I am logging in?... 3 How do I Create a Ticket?... 3 How do I

More information

UR Financials Project

UR Financials Project UR Financials Project Demo Days February 2015 Agenda UR Financials Project Update January Close Progress Reporting Enhancements Training Update Workday Releases Communications Saving Filters Demonstration

More information

User Manual (e-tendering)

User Manual (e-tendering) User Manual (e-tendering) Guidelines to Vendors for Online Tender Submission On MIDC Portal Online Tender Management Module PWIMS TM Index Contents 1) Introduction:... 2 2) Registration process... 3 3)

More information

This release also incorporates new features which improve manageability for system administrators and usability for contributors.

This release also incorporates new features which improve manageability for system administrators and usability for contributors. Pervade Software The key to Pervade Software s extensibility is an ingenious new architecture. Each of the products is designed to sit on a single common database and share a series of unique software

More information

itop: the open-source ITSM solution

itop: the open-source ITSM solution itop: the open-source ITSM solution itop is a multi-client web portal designed for service providers and businesses. Simple and easy to use, it allows all configuration items and their relationships to

More information

User Manual. CitiDirect \ CitiDirect EB - Citi Trade Portal. InfoTrade Phone No. 0 801 258 369 infotrade@citi.com

User Manual. CitiDirect \ CitiDirect EB - Citi Trade Portal. InfoTrade Phone No. 0 801 258 369 infotrade@citi.com CitiDirect \ CitiDirect EB - Citi Trade Portal User Manual InfoTrade Phone No. 0 801 258 369 infotrade@citi.com CitiDirect HelpDesk Phone No. 0 801 343 978, +48 (22) 690 15 21 Monday Friday 8.00 17.00

More information

Participation in International Fairs SMEs Refund Scheme. Online System SME USER MANUAL

Participation in International Fairs SMEs Refund Scheme. Online System SME USER MANUAL Participation in International Fairs SMEs Refund Scheme Online System SME USER MANUAL 1 Preface Enterprise Mauritius has been operating Participation in International Fair SMEs Refund Scheme to support

More information

User Guide Electronic Funds Transfer (EF T) Service

User Guide Electronic Funds Transfer (EF T) Service User Guide Electronic Funds Transfer (EF T) Service Contents What You Need to Know About ATB s EFT Service 4 Funding EFT Files 4 1.Liquidity Limit 4 2.Exchange Funding 5 Limits 5 1.File Limits 6 2.Limits

More information

PeopleSoft Query Training

PeopleSoft Query Training PeopleSoft Query Training Overview Guide Tanya Harris & Alfred Karam Publish Date - 3/16/2011 Chapter: Introduction Table of Contents Introduction... 4 Navigation of Queries... 4 Query Manager... 6 Query

More information

HEAT Service & Support Version 8.4.0

HEAT Service & Support Version 8.4.0 HEAT Service & Support Version 8.4.0 July, 2006 Readme See the Application Notes for special notes when installing / upgrading the HEAT Self Service server, HEAT Link to LDAP, and HEAT Asset Tracker. Please

More information

BackOffice 7.3 Bet a Release Notes BackOffice 7.3 Release Notes Accounts Receivable New Features Open Issues

BackOffice 7.3 Bet a Release Notes BackOffice 7.3 Release Notes Accounts Receivable New Features Open Issues ebackoffice 7.3 Beta Release Release Notes Notes Accounts Receivable New Features 2 Credit Memo 2 AR Netting 2 Customer 3 Dunning Letters 3 Non-AR Cash Receipts 4 Settlement 4 Terms 5 Write-off Receivable

More information

Overview of Kronos iseries Manager

Overview of Kronos iseries Manager REVISED: 10/07/2013 Table of Contents OVERVIEW OF KRONOS ISERIES MANAGER... 3 LOGGING INTO KRONOS... 4 TIME LIMIT... 5 CHANGING YOUR PASSWORD... 6 UNDERSTANDING THE DISPLAY... 7 GENIE VIEWS... 8 Hours

More information

SapphireIMS Service Desk Feature Specification

SapphireIMS Service Desk Feature Specification SapphireIMS Service Desk Feature Specification All rights reserved. COPYRIGHT NOTICE AND DISCLAIMER No parts of this document may be reproduced in any form without the express written permission of Tecknodreams

More information

Feature List. Freight.Ware for Truckload Carriers. Included Features: 1 P a g e

Feature List. Freight.Ware for Truckload Carriers. Included Features: 1 P a g e Freight.Ware for Truckload Carriers Included Features: Explorer Style menu system Menu-Level Security SQL Server based Full-charge integrated Accounting Management Information Center with Bulletins, Reminders

More information

Microsoft Hyper-V Powered by Rackspace & Microsoft Cloud Platform Powered by Rackspace Support Services Terms & Conditions

Microsoft Hyper-V Powered by Rackspace & Microsoft Cloud Platform Powered by Rackspace Support Services Terms & Conditions Microsoft Hyper-V Powered by Rackspace & Microsoft Cloud Platform Powered by Rackspace Support Services Terms & Conditions Your use of the Microsoft Hyper-V Powered by Rackspace or Microsoft Cloud Platform

More information

Once an ORDER has been created an INVOICE may be created for that ORDER.

Once an ORDER has been created an INVOICE may be created for that ORDER. 2.3 INVOICES 2.3.1 HOW TO CREATE AN INVOICE Once an ORDER has been created an INVOICE may be created for that ORDER. To do that, you first have to have the ORDER open or you must open the ORDER. Then you

More information

How to Manage a Successful R12 Upgrade and Overcome the Challenges: Methodology and Tips that Work

How to Manage a Successful R12 Upgrade and Overcome the Challenges: Methodology and Tips that Work O2 Works Putting Oracle to Work Oracle E-Business Specialists How to Manage a Successful R12 Upgrade and Overcome the Challenges: Methodology and Tips that Work August 20, 2010 Overview / Agenda Introductions

More information

Site navigation displays at the top left corner of each demo page, indicating exactly where each step takes place in your ezsupport system.

Site navigation displays at the top left corner of each demo page, indicating exactly where each step takes place in your ezsupport system. ezsupport s Problem Ticketing Module Save time and boost your revenue from satisfied customers by using ezsupport s Problem Ticketing module to help manage and resolve all your customer issues. Customers

More information

Navsya Technologies Pvt. Ltd. BlueChilli CRM

Navsya Technologies Pvt. Ltd. BlueChilli CRM Navsya Technologies Pvt. Ltd. BlueChilli CRM Solution Agenda What is CRM? CRM SFA Overview System Features Sample Screenshots What Is CRM? How does it differ from simple contact management? Customer Facing

More information

MB2-707: Version: Microsoft Dynamics CRM Customization. and Configuration. Demo

MB2-707: Version: Microsoft Dynamics CRM Customization. and Configuration. Demo MB2-707: Version: Microsoft Dynamics CRM Customization and Configuration Demo 1. You are a Microsoft Dynamics CRM consultant. You are assigned a new implementation. Before you configure the customer's

More information

Oracle Premier Support Services

Oracle Premier Support Services Oracle Premier Services Jafar Alomari Services Sales Director, Oracle Middle East & Africa Agenda Global Customer Service Delivery Channels Oracle Portfolio Contract Renewal Team

More information

Bahamas Tax Information Exchange Portal Documentation

Bahamas Tax Information Exchange Portal Documentation Bahamas Tax Information Exchange Portal Documentation This sub section of the Portal Documentation covers the following Topics: Portal Overview Portal Login Account Status Reportable Account File Processing

More information

DASH GROUP INC. Aviation Software. Revenue Accounting And Ticket Auditing Solutions for PC Environment

DASH GROUP INC. Aviation Software. Revenue Accounting And Ticket Auditing Solutions for PC Environment DASH GROUP INC. Aviation Software Revenue Accounting And Ticket Auditing Solutions for PC Environment Introduction Dash Group Inc. has been providing computer software solutions and services to the aviation

More information

Integrated Challan cum Return (ICR) - Scope of Work for ICR Platform

Integrated Challan cum Return (ICR) - Scope of Work for ICR Platform Integrated Challan cum Return (ICR) - Scope of Work for ICR Platform 1. Proposed System Modules: a) User Portal b) ICR Management Platform c) Integration with Bankers Core Banking platform d) Messaging

More information

Using MS Excel V Lookups

Using MS Excel V Lookups Using MS Excel V Lookups This article discusses MS Excel functionality called V-Lookups that could greatly improve your efficiency when reconciling and comparing records between two separate data columns

More information

HP Quality Center. Upgrade Preparation Guide

HP Quality Center. Upgrade Preparation Guide HP Quality Center Upgrade Preparation Guide Document Release Date: November 2008 Software Release Date: November 2008 Legal Notices Warranty The only warranties for HP products and services are set forth

More information

ANZ TrANSACTIvE TrAdE upload INvOICES guide JuNE 2014

ANZ TrANSACTIvE TrAdE upload INvOICES guide JuNE 2014 ANZ TrANSACTIvE TrAdE upload INvOICES guide JuNE 2014 TABLE OF CONTENTS Introduction to Trade Loans Invoice Data Uploads 3 About this guide 3 Support Information 3 Invoice Upload Management Workflow 3

More information

Running, Viewing, and Printing Reports Table of Contents

Running, Viewing, and Printing Reports Table of Contents Running, Viewing, and Printing Reports Table of Contents Running Reports... 1 Select and Run Report... 1 Process Scheduler Request... 2 Process Scheduler Run Date and Run Time... 3 Report Type and Format...

More information

Requesting Access to Cascade Server

Requesting Access to Cascade Server 1 of 6 Requesting Access to Cascade Server In an effort to make the process for gaining access to Cascade Server easier to track and manage, the Marketing and Communications web team has worked with Information

More information

User Documentation. Administrator Manual. www.proposalsoftware.com

User Documentation. Administrator Manual. www.proposalsoftware.com User Documentation Administrator Manual Proposal Software 1140 US Highway 287, Suite 400-102 Broomfield, CO 80020 USA Tel: 203.604.6597 www.proposalsoftware.com Table of Contents Open the WebPro Viewer...

More information