Corporate Presentation

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1 NH Palacio de Tepa, Madrid Spain Corporate Presentation Updated: July

2 TODAY 386 hotels 26 countries 58,168 rooms 19,000 employees 16 million clients Strong presence in America Leaders in Europe with a presence in resorts in Spain and Italy 36 hotels 7,204 rooms (12%) 350 hotels 50,964 rooms (88%) 2

3 ONE OF THE LEADING URBAN HOTEL COMPANIES IN EUROPE S BUSINESS SEGMENT WITH A WIDE PRESENCE IN AMERICA Europe Located in the center of the main cities Country Hotels Rooms Andorra 1 60 Austria 6 1,183 Belgium 10 1,550 Czech Republic France America Germany 59 10,438 Hungary Africa Country Hotels Rooms Italy 50 8,085 Luxembourg Country Hotels Rooms Argentina 13 2,049 Poland 1 93 South Africa Chile Colombia Dominican Rep. 3 1,261 Mexico 13 2,092 Uruguay USA Venezuela 3 1,165 Total 36 7,204 Portugal Rumania Slovakia Spain ,076 Switzerland The Netherlands 35 6,509 United Kingdom Total ,722 Total

4 TODAY LEADERSHIP IN URBAN SEGMENT IN KEY COUNTRIES NH worldwide presence No. of hotels No. of rooms Ranking ITALY 50 8,085 1st NETHERLANDS 35 6,509 2nd SPAIN ,076 2nd BELGIUM 10 1,550 3rd GERMANY 59 10,438 5th AMERICA 36 7,204 na * Distribution by segments: 91% urban hotels and 9% resorts Data 31/05/2013 4

5 AN INTERNATIONAL PLAYER In just one decade, NH Hoteles has become a truly international player NH Hoteles 23rd position Worldwide (Hotels Magazine 2012) NH Hoteles has 70 hotels in more than 30 cities throughout Spain (El Mundo 18/06/1997) , , , , , ,687 58, rooms hotels 6,948 8, Spain & Portugal Germany Benelux Italy Latin America & Caribbean Rest of the World 5

6 OUR VISION Whenever anyone contemplates a trip to a city for an overnight stay or meeting, for business or pleasure, they first ask themselves: Is there an NH Hotel? NH aspires to be the top 2 choice for city/business travelers, offering a different product and service experience 6

7 QUALITY TARGETED AT CONSUMERS M Clients 250,938 Hosted companies Client reviews analyzed Outstanding service and location: the most valued attributes by our guests Clients satisfaction Clients satisfaction AVG. score 2012 (YTD) 2013(YTD) Reviews

8 NH HOTELES EXPERIENCE: BUILDINGS nhow Berlin NH Monterrey, Mexico NH Barbizon Palace, Amsterdam Jolly Madison Towers, New York NH Fiera, Milan NH City & Tower, Buenos Aires NH Palacio de Tepa, Madrid 8

9 NH HOTELES EXPERIENCE: LOBBIES NH Vittorio Veneto, Rome NH Galaxy, Amsterdam NH Danube City, Vienna NH Porta Rossa, Florence NH Palacio de Tepa, Madrid NH Plaza de Armas, Seville 9

10 NH HOTELES EXPERIENCE: ROOMS Hesperia Tower, Barcelona nhow Milano, Milan NH Príncipe de Vergara, Madrid NH Porta Rossa, Florence NH Grand Hotel Krasnapolsky, Amsterdam NH Zandvoort, Zandvoort nhow Berlin, Berlin NH Frankfurt City, Frankfurt NH Valle Dorado, Mexico City 10

11 NH HOTELES EXPERIENCE: MEETING ROOMS NH Aeropuerto México T2, Mexico NH Eurobuilding, Madrid NH Villa de Bilbao, Bilbao NH Lingotto, Turin NH Voltaire Potsdam, Potsdam NH Tropen, Amsterdam NH Central Convenciones, Seville Hesperia Tower, Barcelona 11

12 NH HOTELES EXPERIENCE: GASTRONOMY La Terraza del Casino, Madrid Santceloni, Madrid Fabrics, Berlin Antiox breakfast Estado Puro, Madrid Vermeer, Amsterdam NH 9 de Julio, Argentina nhow Milano, Milan 12

13 NH HOTELES EXPERIENCE: NHOW The design brand of NH Hoteles, combining comfort and minimalism, technology and latest innovation in contemporary architecture nhow Milano nhow Berlin nhow Rotterdam Opening November

14 NH HOTELES & SOCIETY: WE CARE A responsible company in the tourism industry NH Hoteles services proactively meet the needs of our interest groups with solutions that are efficient and sustainable Suppliers Society Customers Shareholders Employees Environment 14

15 NH HOTELES & SOCIETY: WE CARE Sustainability: Measures already achieved LED technology 70% energy savings Low consumption lamps 50% energy savings Water saving devices 35% water savings Oxo biodegradable amenities Solar Energy 100% emissions free Efficient electrical appliances 15% energy savings 15

16 NH HOTELES & SOCIETY: WE CARE Culture Sports Mario Vargas Llosa TheNobelLiteraturePrizewinnergiveshisnameto the Mario Vargas Llosa NH short story Award Cervantes Institute Global agreement with impact in all countries where both organizations are present Tennis Global sponsor of the Davis Cup since 2004 Horse riding Sponsor of the International Show Jumping Competition at Casas Novas Sailing Sponsor of the Sotogrande J 80 Grand Prix and the RC44 Peninsula Petroleum NH Resorts sailing team Moto racing Premium Suppliers of Yamaha Factory Racing Golf Sponsor of the NH Resorts International Golf Circuit 16

17 BEST PLACE TO WORK 19,000 Employees 140 Nationalities 36 Age average 50% Women Knowledge Equal opportunities Training Flexibility Average length in company: 7 years 48.6% of management positions held by women 186,404 hours of training (classroom + e learning) 16.8% of the workforce works outside their country NH Hoteles recognized as one of the favourite companies to work in all the countries where it has significant presence 17

18 nhow Berlin, Berlin Germany Nice to meet you hotels.com

NH Grand Hotel Krasnapolsky, Amsterdam INVESTOR PRESENTATION AND 5 YEARS PLAN: BUILDING UP THE NEW NH

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