GHA Certificate in Healthcare Management and Leadership

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1 GHA Certificate in Healthcare Management and Leadership GHA developed a Certificate in Healthcare Management and Leadership program in 2004 to train and equip healthcare professionals to be effective managers and leaders. The conferences that comprise this certificate program will be conducted via face-to-face educational programs, live Webcasts, GHA TELNET audio conferences, and Internet based programs through The 2014 curriculum for this highly successful certificate program is outlined in this brochure. Participants will be able to complete the requirements for the Certificate Program by December Purpose The GHA Certificate in Healthcare Management and Leadership program curriculum is designed to meet the training needs of healthcare professionals that are new to management, supervisory or leadership roles. This curriculum will also benefit professionals that are currently in management roles, who want to improve their leadership skills, or professionals that want to move into management. Participants can: Pursue the GHA Certificate in Healthcare Management and Leadership by meeting the educational requirements as set out below; or Take any of the educational programs on an individual basis and not pursue the GHA Certificate. Objectives The GHA Certificate in Healthcare Management and Leadership program is designed to equip and train healthcare professionals with the management and leadership skills needed to move from staff person to effective manager, supervisor and/or leader. Some of these skills include: Effective communication and conflict resolution; Coaching and mentoring; Team building skills; Developing a budget and understanding departmental financial reports; Developing and implementing a business plan; and Interviewing skills and effective performance appraisals.

2 Registration If you are interested in pursuing the 2014 GHA Certificate in Healthcare Management and Leadership Program please fill out the attached Enrollment Form and return it to Martha Harrell at GHA. You will be sent brochures on each of the programs (face-to-face and TELNET). You will be responsible for signing up and paying the registration fee for each program individually. Certificate Cost Information Participants pay for the certificate program by each course. The total price fluctuates a bit depending on which elective programs the participant chooses. The full day programs held at GHA are $ each per person or $240 per connection for the live Webcast. The Nurse Leadership Institute and society annual member meetings are multiday programs and the price varies for them from $140 to $245 per person. The TELNET Webinar programs range from $145-$195 each per site (depending on which programs you choose). So, if several people from the hospital sign up for the certificate program, they only have to pay for the TELNETs once if they sit in the same room and participate together. The Internet based programs range from $20 to $25. Based on the 2012 costs, and depending on the electives you chose, the full day programs could total $645, the TELNETs $1,885 to $2,535 and the Internet $45. This would bring the starting cost for one person to participate at $2,575. If multiple people from a hospital participate and choose to take Webcasts and Webinars, the fee can be spread across more than one person Certificate Requirements: To attain the GHA Certificate in Healthcare Management and Leadership, participants must complete: Three Face-to-face Educational Programs: One (1) required face-to-face educational program. This program is: 1. Assuming Leadership, May 15, 2014 at GHA in Marietta or via live Webcast Two (2) elective face-to-face programs. You may choose from: 1. Nurse Leadership Institute, June 4-6, 2014, Sonesta Hotel, Hilton Head Island, SC 2. GHA Center for Rural Health Annual Summer Meeting, August 13-15, 2014, King & Prince on St. Simons Island, Georgia 3. GHA Society Annual Meetings, see list of dates for these meetings below 4. Additional programs will be developed and added throughout the year

3 Certificate Requirements continued: Nine (9) required TELNET educational programs. These program topics include: 1. Making the Transition to Management, May 1, 2014 (10-11:30 am) 2. Finance No. 1, June 19, 2014 (1-2:30 pm) 3. Finance No. 2, July 29, 2014 (1-2:30 pm) 4. Evaluating Performance, July 17, 2014 (10-11 am) 5. Finance No. 3, August 7, 2014 (1-2:30 pm) 6. Finding and Becoming an Effective Mentor, August 21, 2014 (10-11:30 am) 7. Stress is a Mess, September 18, 2014 (10-11:30 am) 8. Federal Laws for New Managers, October 21, 2014 (1-2:30 pm) 9. Negotiation Effectiveness, November 6, 2014 (10-11:30 am) Three (3) elective TELNET programs. Courses will include the following topics: 1. The Power of Empowerment, June 19, 2014 (10-11:30 am) 2. Realities of Motivating Today s Healthcare Professionals, July 24, 2014 (10-11:30 am) 3. Creating Service Excellence, August 7, 2014 (10-11:30 am) 4. Ethical Dimensions and Normalization of Deviance, September 30, 2014 (1-2 pm) 5. Reward and Recognition on a Limited Budget, October 30, 2014 (10-11 am) Internet based educational programs via One (1) required on-line course at 1. Evaluating Your Leadership Style Category: Leadership/ Management Fee: $25.00 One (1) elective on-line course at You may choose from: 1. How to Set Priorities 2. Improving Employee Performance 3. Time Management Skills 4. Meetings That Produce Results 5. Strategic Goal-Setting

4 6. Taking the Step Up to Supervisor 7. The Essence of Leadership 8. Effective Problem Solving 9. Leadership Wisdom for Lifelong Success GHA Society & GHA Annual Member Meetings Participants in the GHA Certificate in Healthcare Management and Leadership that are members of a GHA Society may choose GHA Society & Annual Member Meetings as their elective faceto-face programs. Dates and locations for these programs will be posted soon. For information about becoming a GHA society member, contact Leigh Beakley at GHA, lbeakley@gha.org or GHA Society & Annual Member Meetings Dates Georgia Society of Directors of Volunteer Services (GSDVS) March 17-19, 2014 Georgia Academy of Health Care Attorneys (GAHA) May 16, Atlanta Georgia Society for Hospital Engineers (GSHE) June 3-6, 2014 Ritz Carlton Lodge, Greensboro, GA GHA / SCHA Nurse Leadership Institute June 4-6, 2014 Sonesta Hotel, Hilton Head Island, S.C. Georgia Society for Healthcare Marketing & Public Relations (GSHMPR) Georgia Society for Healthcare Human Resources Administration (GSHHRA)

5 Georgia Society for Healthcare Physician Services & Recruitment (GSHPSR) Georgia Society for Managed Care-Summer (GSMC) June 25-27, 2014 Georgia Association for Development Professionals (GADP) July 17-19, 2014 Center for Rural Health Annual Meeting August 13-15, 2014 Georgia Society for Healthcare Consumer Advocacy (GSHCA) Georgia Society for Clinical Resource Management (GSCRM) April 4, 2014, Atlanta, Georgia Fall meeting Georgia Society of Healthcare Executive Assistants Georgia Society for Healthcare Materials Management (GSHMM) Georgia Society for Managed Care-Fall (GSMC) October 1-3, 2014 Brasstown, Hiawassee, GA Georgia Organization of Nurse Leaders (GONL) September 24-26, 2014 Callaway Gardens, Pine Mountain, GA Georgia Society for Healthcare Chaplains (GSHC)

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