Enterprise Healthcare Guide Embracing Technology for a Healthier World

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Enterprise Healthcare Guide Embracing Technology for a Healthier World"

Transcription

1 2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Enterprise Healthcare Guide Embracing Technology for a Healthier World

2 Contents 5Overview 6Highly-Secure VPN Helps Healthcare Provider Stabilize Costs and Network Performance 8Hospital Expands Services to Improve Patient Care 9Provider Manages Growth with Streamlined IP Network 11 Sprawling Medical Center Builds a Network for the Future 13 Healthcare Group Protects Patient Data with Managed Security Services 14 Conclusion: The Promise of a Healthier Tomorrow 2 Enterprise Healthcare Guide: Embracing Technology for a Healthier World Enterprise Healthcare Guide: Embracing Technology for a Healthier World 3

3 Overview Rising costs, increasing regulations, extensive mergers and acquisitions, and changes in the way we interact have significantly altered the healthcare landscape and created challenges for healthcare organizations. Healthcare providers are looking for ways to maximize resources to improve patient care and increase organizational efficiency. The use of electronic health records (EHRs), digital imaging and storage requirements, and software and hardware utilization has risen in the last few years as organizations find ways to improve communication while addressing privacy and accessibility requirements, collaboration demands and government regulations such as the American Recovery and Reinvestment Act (ARRA), Healthcare Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic and Clinical Health Act (HITECH). Healthcare professionals are working to develop new strategies to communicate with patients and other caregivers, maintain patient privacy and security, contain costs and maximize resources all while trying to focus on what s most important: providing affordable quality care, improving patient outcomes and staying ahead of the competition. AT&T continues to enable healthcare organizations support real-time collaboration with highly-secure and reliable networks to support the bandwidth-rich applications that bring todays medical advances to realization. The following use cases demonstrate how an Internet Protocol (IP) converged network architecture can enable a powerful transformation that not only establishes a connected healthcare environment in which to manage immediate business needs, but also forms a foundation for addressing future connectivity and collaboration challenges. 4 Enterprise Healthcare Guide: Embracing Technology for a Healthier World Enterprise Healthcare Guide: Embracing Technology for a Healthier World 5

4 Highly-Secure VPN Helps Healthcare Provider Stabilize Costs and Network Performance In Search of Secure, Reliable Network Transport As the healthcare landscape becomes more complicated, the business of providing care grows ever more specialized. By relieving state and local governments of the burden of hiring providers, one company as emerged as a leader in managing medical care in correctional institutions. To manage the inmates care, agencies contract with the provider by recruiting medical professionals, negotiating with third-party payers and managing the necessary healthcare information systems, including EHRs. To eliminate the cost and potential security problems associated with transporting prisoners to a hospital or clinic, the provider arranges videoconferences that allow healthcare professionals to provide remote care for inmates. The managed care provider needed more bandwidth to handle critical applications and connect nearly 90 client locations. The Right Solution at the Right Time AT&T Virtual Private Network (AVPN) service was implemented at just the right time in the customer s technology lifecycle. The provider recognized that transmitting voice and data on the same Multi-Protocol Label Switching (MPLS) network would contain costs and improve the performance of video and voice applications. AVPN also enables the managed care provider to create private networks within its network by restricting access to ensure that sensitive data is protected. AVPN can scale to support the easy addition of new clients and allow access from landlines, mobile devices and satellite uplinks. The network architecture gives clients the security and reliability of a private network at a lower cost and without the need to manage the networks. Transitioning to the new network was a smooth process since AVPN allowed the provider to integrate existing Private Network Transport (PNT) traffic. This made it easy to merge the networks and perform a gradual migration instead of doing flash cutovers. A powerful VPN with one common platform gives managed care providers a distinct competitive advantage, enabling them to provide their customers all the security and flexibility of a private network without the high cost or management responsibilities. 6 Enterprise Healthcare Guide: Embracing Technology for a Healthier World Enterprise Healthcare Guide: Embracing Technology for a Healthier World 7

5 Hospital Expands Services to Improve Patient Care Healthcare Success: Operational Efficiency and Optimal Patient Care Faced with rising costs, growing demand for services and lower reimbursement rates, many healthcare agencies are working to develop new revenue sources. One national hospital group with more than 100 acute care facilities acquired a series of home health agencies as part of a strategic initiative to expand patient care options and generate new income. Home healthcare is especially important for residents of small communities and rural areas that don t have access to the same care options available in metropolitan areas and voice service often can be their lifeline to doctors and other medical resources. However, many of the home health agencies the hospital group purchased were equipped with outdated phones that lacked even basic features. It soon became clear that the agencies needed features like voic and single number reach that would make it easier for patients to contact doctors and nurses anytime they had a question or needed help. Replacing the phones at every location was cost-prohibitive, but officials recognized the need for improved feature functionality and a common voice infrastructure that was affordable and easy to manage. They also wanted to avoid the expense and difficulty of adding and moving phones as an agency s needs changed. Managed Solution Adds Advanced Features, Strengthens Business Continuity When the home health agencies became part of the hospital organization, AT&T incorporated their voice communications onto a single cloud-based network. AT&T Unified Communications Services (UC) integrates wireline and wireless networks with core business applications that benefited all of the home health agencies locations. The hosted voice service interconnects the hospital and its newly acquired home health locations, saving money by eliminating the need to replace outdated phone systems or make expensive upgrades. Cloud-based AT&T UC is flexible enough to solve the immediate requirements of healthcare organizations. Two tightly integrated components make this possible: AT&T UC Voice is a feature-rich, cloud-based IP Telephony (IPT) solution that provides easy-to-use, high-quality voice and Private Branch Exchange (PBX) features like voic , abbreviated dialing and single number reach at a predictable monthly cost; and AT&T UC Central SM is a cloud-based, downloadable UC client application that is simple to use, with a consolidated view of multiple UC and IPT tools and a streamlined way to bring disparate applications together behind a single user interface. Unified Communications from AT&T can help healthcare organizations minimize capital expenditures and operational costs as they expand their services and extend patient care. Provider Manages Growth with Streamlined IP Network High Tech Enhances the Human Touch Surrounding hospice patients and their families with warmth and comfort has fueled rapid growth for a private Midwest healthcare provider. Patients and families responded well to the company s creative approach to adding dignity and respect to end-of-life care. In just 15 years the community-based organization has become the nation s fifth largest hospice provider, with dozens of locations across the U.S. and a plan to add several new sites every year. The company deploys the best available technology in order to free staff to spend as much time as possible with patients. One of the first hospice providers to introduce EHRs, it also uses custom scheduling tools and other proprietary solutions to manage complicated healthcare reporting and billing processes. To support existing applications and handle expected growth, the company needed a more robust infrastructure. Bandwidth for Today, a Path for the Future Traditional voice services are vital in keeping patients and their families connected with the hospice provider. Business Voice over Internet Protocol (BVoIP), in conjunction with the state-of-the-art AVPN transport platform delivers an integrated solution that provides a traditional voice experience, with alternate routing capabilities that support redundancy. The IP-based service makes it easy for patients to reach caregivers and increases the company s flexibility by eliminating the need to manage cumbersome Primary Rate Interface (PRI) configurations. It also consolidates every location onto a single billing platform, removing the challenge of managing separate bills for each site. Additionally, BVoIP makes it easier for locations to share information and provides the scalability necessary to support expansion. The solution delivers all the bandwidth the provider needs to run applications that boost staff productivity and control costs. It also creates a platform that positions the company to incorporate cloud-based solutions like UC services that make it possible for employees to access work applications anywhere, at any time. Integrated networking enables solutions to help providers grow their business by adding applications to increase care collaboration, drive productivity and manage costs. 8 Enterprise Healthcare Guide: Embracing Technology for a Healthier World Enterprise Healthcare Guide: Embracing Technology for a Healthier World 9

6 Sprawling Medical Center Builds a Network for the Future A Plan for Managing Growth As a large university-based healthcare center opened new clinics and acquired existing physician practices, it became more difficult to manage its growing network. The health center needed to simplify network management while ensuring ongoing protection for patient health information. The center educates healthcare professionals, conducts research and assists in developing national prevention and treatment policies. It also provides care for thousands of patients a year through an extensive physician group practice, which includes dozens of locations at hospitals and clinics in a major metropolitan area. The university originally connected these locations with point-to-point service to ensure the security of patient data, but an influx of patients at the clinics and physician offices required a network that could easily accommodate growing volumes of patient data and images. Solution Builds on Current Success The healthcare university replaced its point-to-point connections with an AT&T Metro Ethernet infrastructure, a flexible, cost-effective alternative that delivers the computing power the healthcare system needs. The solution uses a routing scheme to provide optimal security for Protected Health Information (PHI) by creating private networks within the overall university network, enabling each location to keep its data separate from the data of other locations. University Information Technology (IT) engineers were initially skeptical about changing their existing network infrastructure, but the failover capabilities and unique routing advantages of the solution overcame the IT engineers concerns. AT&T strengthened operational continuity by using the university s existing Synchronous Optical Network (SONET) rings to link two university data centers with powerful Metro Ethernet connections. Instead of all circuits going through a single communications office, the university now achieves redundancy in the AT&T network. If one office fails, the university can re-route network traffic to a secondary site to maintain provider access to the applications and patient data. The solution enabled the university to realize significant savings, cutting its administrative costs at each site. Providers now enjoy easier access to patients EHRs, since the health system has ample bandwidth to transmit and store medical imaging studies. Metro Ethernet also allows the hospital system to perform financial and administrative tasks from a single location, increasing efficiency and reducing duplication of efforts. Finally, the solution created the foundation for new medical imaging, information management and telehealth solutions that will further support patient care. Metro Ethernet enables organizations to build on their existing infrastructure to increase computing power and provide secure, scalable access to data and applications. 10 Enterprise Healthcare Guide: Embracing Technology for a Healthier World Enterprise Healthcare Guide: Embracing Technology for a Healthier World 11

7 Healthcare Group Protects Patient Data with Managed Security Services Healthcare Management Groups Seeks Secure, Scalable Solution The use of EHRs has increased dramatically in the U.S. 1, driven by billions of dollars in federal incentives2 designed to encourage providers to store patient information digitally. Computerizing patient records can help improve care, decrease the time it takes to process claims and ultimately lower medical costs. But using the Internet to transmit data and share applications can make an organization s network vulnerable to security breaches. Federal laws like HIPAA specify that failure to safe guard patient data can result in civil and criminal penalties.3 After acquiring several new hospitals, one healthcare management services group set out to improve its network security so providers could safely and more easily share digital patient information. Productivity, Peace of Mind The healthcare management group chose AT&T Managed Security, including the AT&T Premises-Based Firewall Service, to protect against the hazards that can occur when organizations use the Internet to share information. It also added AT&T Managed Intrusion Detection service to monitor unauthorized attempts to access its network and detect malicious activity by comparing data traffic to the vast, continually updated AT&T database of attack signatures. Securing its networks with managed firewall and intrusion protection services provides peace of mind. The network enables the management group to layer and share billing, pharmacy benefits management system and scheduling applications on its network. The solution increases operational efficiency, improves productivity and lowers costs. Because AT&T provides security as a service, no significant capital outlay is required. The healthcare management group also benefits from the solution s scalability as hospitals are added; it will be easy to bring their networks under the monitoring and protection of the AT&T Security Operations Center without adding additional staff. AT&T Managed Security provides a solid foundation for advanced cloud-based services that the healthcare management group can add to further improve patient care and reduce costs. To further benefit from the AT&T s expertise in threat management, the group plans to deploy AT&T Secure Gateway Service. And to improve workflows, AT&T Healthcare Community Online econnect, a fully integrated and secure online messaging service, will streamline processes with web-based document submission process. This process will shorten the providers billing reimbursement cycle. A highly-secure network is the cornerstone of a continuum of solutions that improve healthcare processes, protect patients sensitive information and lower medical costs. CHS Data Brief, Number 98, July Physician Adoption of Electronic Health Record Systems, United States, 2011 N CMS.gov, EHR Incentive Programs. html?redirect=/ehrincentiveprograms/ 3 (42 USC 1320d-5) - hipaahealth-insurance-portability Enterprise Healthcare Guide: Embracing Technology for a Healthier World Enterprise Healthcare Guide: Embracing Technology for a Healthier World 13

8 Conclusion The Promise of a Healthier Tomorrow Supplying the necessary bandwidth to healthcare organization can require infrastructure upgrades further challenging providers already struggling with the rising cost of providing care, and the need to comply with an ever-growing body of government regulations. AT&T supports healthcare providers by accelerating the delivery of innovative wireless, network and cloud-based solutions. The interoperability of these solutions helps organizations lower costs and maximize productivity. To create a healthier world, AT&T offers a broad range of industry-specific solutions that enables providers, payers, and healthcare organizations to focus on what they do best care for patients. To learn more, please visit att.com/healthcare 14 Enterprise Healthcare Guide: Embracing Technology for a Healthier World Enterprise Healthcare Guide: Embracing Technology for a Healthier World 15

9 To receive a printed copy of this handbook, scan here: To Scan the Code, please download the free AT&T Code Scanner. Go to: To learn more, visit AB AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

VoIP Deployment Options

VoIP Deployment Options AN ATLANTIC-IT.NET WHITEPAPER VoIP Deployment Options Whether cloud-based or on premises, IP-based voice platforms can deliver a wide range of significant business benefits. 2 VoIP Deployment Options EXECUTIVE

More information

Best Effort gets Better with MPLS. Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications

Best Effort gets Better with MPLS. Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications Best Effort gets Better with MPLS Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications A White Paper on Multiprotocol Label Switching October,

More information

How Proactive Business Continuity Can Protect and Grow Your Business. A CenturyLink White Paper

How Proactive Business Continuity Can Protect and Grow Your Business. A CenturyLink White Paper How Proactive Business Continuity Can Protect and Grow Your Business For most companies, business continuity planning is instantly equated with disaster recovery the reactive ability of a business to continue

More information

BUYER S GUIDE IP COMMUNICATIONS BUYER S GUIDE

BUYER S GUIDE IP COMMUNICATIONS BUYER S GUIDE BUYER S GUIDE IP COMMUNICATIONS BUYER S GUIDE Realizing the Proven Value of Unified Communications REALIZING THE PROVEN VALUE OF UNIFIED COMMUNICATIONS What you will learn in this guide: Times are Changing

More information

Whitepaper WHY VOICE IN THE CLOUD

Whitepaper WHY VOICE IN THE CLOUD WHY VOICE IN THE CLOUD Why Voice in the Cloud 2 TABLE OF CONTENTS Introduction... 3 Lower Cost... 4 MINIMAL CAPITAL REQUIREMENTS... 4 COMMODITY EQUIPMENT... 4 HIGHER RESOURCE UTILIZATION... 4 PREDICTABLE

More information

The Key Components of a Cloud-Based Unified Communications Offering

The Key Components of a Cloud-Based Unified Communications Offering The Key Components of a Cloud-Based Unified Communications Offering Organizations must enhance their communications and collaboration capabilities to remain competitive. Get up to speed with this tech

More information

Whitepaper WHY MOVE VOICE TO THE CLOUD

Whitepaper WHY MOVE VOICE TO THE CLOUD WHY MOVE VOICE TO THE CLOUD Why Move Voice to the Cloud 2 Table of Contents Introduction... 3 Lower Cost... 4 MINIMAL CAPITAL REQUIREMENTS... 4 COMMODITY EQUIPMENT... 4 HIGHER RESOURCE UTILIZATION... 4

More information

Best Practices for deploying unified communications together with SIP trunking connectivity

Best Practices for deploying unified communications together with SIP trunking connectivity An Allstream White Paper Best Practices for deploying unified communications together with SIP trunking connectivity An Allstream White Paper 1 Table of contents Correct identification and maximization

More information

BlackBerry Mobile Voice System

BlackBerry Mobile Voice System BlackBerry Mobile Voice System Mobile Unified Communications BlackBerry Mobile Voice System (BlackBerry MVS) brings desk phone features to BlackBerry smartphones. Work with one business number at the office

More information

ROGERS DELIVERS THE SPEED, POWER AND RELIABILITY OF FIBRE RIGHT TO YOU.

ROGERS DELIVERS THE SPEED, POWER AND RELIABILITY OF FIBRE RIGHT TO YOU. ROGERS DELIVERS THE SPEED, POWER AND RELIABILITY OF FIBRE RIGHT TO YOU. ROGERS BUSINESS SOLUTIONS When you partner with Rogers Business Solutions, you benefit from on-going collaboration with our team

More information

Government Guide: The Transformation of Voice. In the network, even your desk phone gets to be a smart phone.

Government Guide: The Transformation of Voice. In the network, even your desk phone gets to be a smart phone. Government Guide: The Transformation of Voice In the network, even your desk phone gets to be a smart phone. 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks

More information

Enabling Innovation - Unleashing Unified Communications: Best Practices and Case Studies. October 18-19, 2011

Enabling Innovation - Unleashing Unified Communications: Best Practices and Case Studies. October 18-19, 2011 Enabling Innovation - Unleashing Unified Communications: Best Practices and Case Studies Grant Bykowy, Director Voice & IP Communications Product Management & Marketing October 18-19, 2011 How can the

More information

Avaya IP Office. Converged Communications. Contact Centres Unified Communication Services

Avaya IP Office. Converged Communications. Contact Centres Unified Communication Services Avaya IP Office Converged Communications Streamlining and simplifying communications by bringing your voice, data and Internet all together IP Telephony Contact Centres Unified Communication Services Simplicity

More information

AT&T IP Flexible Reach Service

AT&T IP Flexible Reach Service I. Service Overview II. Service Components, standard and options I. Service Overview AT&T s Business Voice over IP ( AT&T BVoIP ) portfolio of services enable the transmission of voice telephone calls

More information

Silver Peak s Virtual Acceleration Open Architecture (VXOA)

Silver Peak s Virtual Acceleration Open Architecture (VXOA) Silver Peak s Virtual Acceleration Open Architecture (VXOA) A FOUNDATION FOR UNIVERSAL WAN OPTIMIZATION The major IT initiatives of today data center consolidation, cloud computing, unified communications,

More information

Navigating to MPLS-Enabled Networks: The Search for Security, Flexibility and Simplicity

Navigating to MPLS-Enabled Networks: The Search for Security, Flexibility and Simplicity AT&T s 4 POINTSOF CONVERGENCE Navigating to MPLS-Enabled Networks: The Search for Security, Flexibility and Simplicity AT&T s Four Points of Convergence Business leaders are quickly recognizing that a

More information

AT&T Ethernet Services. Your Network Should Fit Your Business Needs, Not The Other Way Around

AT&T Ethernet Services. Your Network Should Fit Your Business Needs, Not The Other Way Around AT&T Services Your Network Should Fit Your Business Needs, Not The Other Way Around Your network has growing demands for new high speed data applications and service consolidation. Services can help meet

More information

Hosted VoIP: Comparison & Value Proposition

Hosted VoIP: Comparison & Value Proposition Hosted VoIP: Comparison & Value Proposition Jive Communications, Inc. 866-768-5429 www.getjive.com 1 Introduction: Hosted Voice over IP (VoIP) Hosted Voice Over IP (VoIP) telephony is quickly becoming

More information

A Portfolio of AT&T Voice Solutions. World-Class Voice Networking. Delivered.

A Portfolio of AT&T Voice Solutions. World-Class Voice Networking. Delivered. A Portfolio of AT&T Voice Solutions World-Class Voice Networking. Delivered. Keeping Your Business Moving Forward Voice communication is the lifeline of business. AT&T offers the dependable and innovative

More information

The Key Components of a Cloud-Based UC Offering

The Key Components of a Cloud-Based UC Offering The Key Components of a Cloud-Based UC Offering Organizations must enhance their communications and collaboration capabilities to remain competitive. Get up to speed with this tech primer and find new

More information

business phone systems

business phone systems SDN Communications business phone systems Combine and streamline your communication tools www.sdncommunications.com avaya phone systems improve business agility - reduce costs - increase productivity If

More information

SIP Trunking. The line is virtual. The benefits are real. Savings, scalability, and service for any business

SIP Trunking. The line is virtual. The benefits are real. Savings, scalability, and service for any business SIP Trunking The line is virtual. The benefits are real. Savings, scalability, and service for any business What is SIP trunking? In the days before the internet, a trunk was the name for a dedicated line

More information

VoIP Solutions Guide Everything You Need to Know

VoIP Solutions Guide Everything You Need to Know VoIP Solutions Guide Everything You Need to Know Simplify, Save, Scale VoIP: The Next Generation Phone Service Ready to Adopt VoIP? 10 Things You Need to Know 1. What are my phone system options? Simplify,

More information

Time Division Multiplexing to Internet Protocol Business.Frontier.com/Solutions 1

Time Division Multiplexing to Internet Protocol Business.Frontier.com/Solutions 1 Time Division Multiplexing to Internet Protocol Time Division Multiplexing to Internet Protocol Business.Frontier.com/Solutions Executive Summary Businesses looking to secure a foothold as a competitive

More information

Design Your Network For Maximum Efficiency

Design Your Network For Maximum Efficiency Design Your Network For Maximum Efficiency Terry OʼBrian Windstream Product Marketing! 2012 Windstream Communications, Inc.! Agenda! Company Overview! Businesses Need Better Networks! How MPLS Solutions

More information

TSC (Total Solution Communications Ltd)

TSC (Total Solution Communications Ltd) TSC (Total Solution Communications Ltd) 1 Parkway Drive, Mairangi Bay, North Harbour Phone: 09 477 2888 Fax: 09 477 2889 E-Mail: info@tsc.co.nz Web: www.tsc.co.nz A vaya IP Office Converged Communications

More information

Choosing Ethernet Services

Choosing Ethernet Services Choosing Ethernet Services IS ETHERNET THE RIGHT CHOICE FOR YOUR NETWORK? Business Ethernet Including Ethernet over Copper (EoC) and Ethernet over Digital Signal Cross-connect (EoDSx) Delivers Cost- Effective,

More information

Have capital expense budget restrictions Want to focus more IT resources on the core business

Have capital expense budget restrictions Want to focus more IT resources on the core business Hosted PBX Hosted PBX What is Hosted PBX? A highly scalable, cloud-based, Communications-as-a-Service (CaaS) offering Allows multi location businesses and organizations to: Dramatically reduce the capital

More information

SIP Trunking DEEP DIVE: The Service Provider

SIP Trunking DEEP DIVE: The Service Provider SIP Trunking DEEP DIVE: The Service Provider Larry Keefer, AT&T Consulting UC Practice Director August 12, 2014 2014 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T

More information

A Quick Guide. Xpedeus ICE: Comparison & Value Proposition. Xpedeus, Incorporated - January 2014

A Quick Guide. Xpedeus ICE: Comparison & Value Proposition. Xpedeus, Incorporated - January 2014 A Quick Guide Xpedeus ICE: Comparison & Value Proposition Xpedeus, Incorporated - January 2014 Xpedeus, Inc. 510 Vonderburg Drive Brandon, Florida 33511 813.774.4800 Office 813.354.2454 Fax www.xpedeus.com

More information

The Benefits of Hosted VoIP Phone Service for a Distributed Workforce

The Benefits of Hosted VoIP Phone Service for a Distributed Workforce The Benefits of Hosted VoIP Phone Service for a Distributed Workforce Addressing the challenges of a decentralized telecommunications network The Benefits of Hosted VoIP Phone Service for a Distributed

More information

Enhanced Enterprise SIP Communication Solutions

Enhanced Enterprise SIP Communication Solutions Enhanced Enterprise SIP Communication Solutions with Avaya Aura and Allstream SIP Trunking An Allstream White Paper 1 Table Of Contents Beyond VoIP 1 SIP Trunking delivers even more benefits 1 Choosing

More information

Virtualized Security: The Next Generation of Consolidation

Virtualized Security: The Next Generation of Consolidation Virtualization. Consolidation. Simplification. Choice. WHITE PAPER Virtualized Security: The Next Generation of Consolidation Virtualized Security: The Next Generation of Consolidation As we approach the

More information

Network Enabled Cloud

Network Enabled Cloud Network Enabled Cloud Your company network is the company s vital circulatory system that quickly moves information to people so they can make informed decisions about ways to accelerate your business

More information

Cisco Unified Intelligent Contact Management Enterprise 7.2

Cisco Unified Intelligent Contact Management Enterprise 7.2 Cisco Unified Intelligent Contact Management Enterprise 7.2 Cisco Unified Intelligent Contact Management Enterprise-an integral component of the Cisco Unified Communications system-delivers an integrated

More information

Succession Solutions. Voice over IP enabled Meridian

Succession Solutions. Voice over IP enabled Meridian Succession Solutions Voice over IP enabled Meridian Evolution with Continuity With Nortel Networks Succession Internet-enabled Solutions for Meridian, you can evolve to Internet Telephony at a pace in

More information

How SIP for Enterprise Powers Unified Communications

How SIP for Enterprise Powers Unified Communications How SIP for Enterprise Powers Unified Communications Written by Steven Shepard, President, Shepard Communications Group, LLC xo.com How SIP for Enterprise Powers Unified Communications AUTHORED BY: Steve

More information

AT&T Healthcare Community Online: Enabling Greater Access with Stronger Security

AT&T Healthcare Community Online: Enabling Greater Access with Stronger Security AT&T Healthcare Community Online: Enabling Greater Access with Stronger Security Overview/Executive Summary With a nationwide move to electronic health record (EHR) systems, healthcare organizations and

More information

Cisco Healthcare Intelligent Contact Center

Cisco Healthcare Intelligent Contact Center Solution Overview Cisco Healthcare Intelligent Contact Center Cisco Healthcare Intelligent Contact Center provides a centralized approach to a virtualized contact center that can help improve communication

More information

WHATARETHEKEYBENEFITS OFMPLSTECHNOLOGY?

WHATARETHEKEYBENEFITS OFMPLSTECHNOLOGY? WHATARETHEKEYBENEFITS OFMPLSTECHNOLOGY? CHOOSINGTHERIGHTWIDEAREANETWORKSOLUTION FORYOURMULTI-LOCATIONENTERPRISE ExecutiveBrief P a g e 1 Executive Brief What are the Key Benefits of MPLS Technology? Choosing

More information

Ethernet Wide Area Networking, Routers or Switches and Making the Right Choice

Ethernet Wide Area Networking, Routers or Switches and Making the Right Choice Ethernet Wide Area Networking, Routers or Switches and Making the Right Choice The Road To Ethernet WAN Various industry sources show trends in globalization and distribution, of employees moving towards

More information

Beyond converged networks: driving user productivity through unified communications and collaboration.

Beyond converged networks: driving user productivity through unified communications and collaboration. Unified communications and collaboration solutions White paper April 2007 Beyond converged networks: driving user productivity through unified communications and collaboration. Page 2 Contents 2 Executive

More information

Proven Practice Management and EHR Solutions

Proven Practice Management and EHR Solutions Proven Practice Management and EHR Solutions The Smart Choice to Enhance Office Productivity, Profitability and Care Quality Your small practice faces big challenges. Finding time and resources to prepare

More information

Cisco Advanced Services for Network Security

Cisco Advanced Services for Network Security Data Sheet Cisco Advanced Services for Network Security IP Communications networking the convergence of data, voice, and video onto a single network offers opportunities for reducing communication costs

More information

Convergence: The Foundation for Unified Communications

Convergence: The Foundation for Unified Communications Convergence: The Foundation for Unified Communications Authored by: Anthony Cimorelli, Senior Product Marketing Manager Onofrio Norm Schillaci, Principal Sales Engineer Michelle Soltesz, Director, Marketing

More information

Solutions. Unified Communications Answering the Call for Greater Collaboration and Productivity

Solutions. Unified Communications Answering the Call for Greater Collaboration and Productivity Solutions Unified Communications Answering the Call for Greater Collaboration and Productivity Unified Communications The typical user can save up to 30 minutes a day by being able to manage their voicemail,

More information

In the migration from paper to Electronic Health Records, experience matters.

In the migration from paper to Electronic Health Records, experience matters. We know doctors. isalus. isalus gave me exactly what I needed: an EMR solution that was physicianfriendly, customizable and easy to implement, without a big cash outlay or ongoing maintenance headaches.

More information

How Virtualization Complements ShoreTel s Highly Reliable Distributed

How Virtualization Complements ShoreTel s Highly Reliable Distributed WHITE PAPER How Virtualization Complements s Highly Reliable Distributed Architecture How Virtualization Complements s Highly Reliable Distributed Architecture Table of Contents 1. Executive summary...3

More information

MPLS Networking. Create a Secure Private Network for Cloud Computing. www.megapath.com. Learn More: Call us at 877.634.2728.

MPLS Networking. Create a Secure Private Network for Cloud Computing. www.megapath.com. Learn More: Call us at 877.634.2728. Create a Secure Private Network for Cloud Computing Learn More: Call us at 877.634.2728. www.megapath.com MegaPath s Secure Private Cloud for Networking Your business may be considering a move to the cloud

More information

State of Delaware Turns to Acme Packet for End-To-End Multi-Vendor IP Telephony Network

State of Delaware Turns to Acme Packet for End-To-End Multi-Vendor IP Telephony Network State of Delaware Turns to Acme Packet for End-To-End Multi-Vendor IP Telephony Network Website: Geography: Solution: Type: www.delaware.gov State of Delaware Acme Packet Net-Net SBCs Unified Communications

More information

How a Hosted PBX Phone System Can Lower Your Costs While Increasing Your Productivity

How a Hosted PBX Phone System Can Lower Your Costs While Increasing Your Productivity How a Hosted PBX Phone System Can Lower Your Costs While Increasing Your Productivity www.bullseyetelecom.com Technology is making it easier for companies with multiple locations to consolidate their phone

More information

SIP Trunking: The New Normal in the Cloud Era

SIP Trunking: The New Normal in the Cloud Era SIP Trunking: The New Normal in the Cloud Era Executive Summary As IP and VoIP technologies continue to mature and the thirst for cloud services escalates, the SIP Trunking market is growing rapidly, driven

More information

BlackBerry Mobile Voice System

BlackBerry Mobile Voice System B l a c k B e r r y M o b i l e Vo i c e S y s t e m BlackBerry Mobile Voice System Mobile Unified Communications Mobile Voice System ( MVS) is designed to unify desk phone features on smartphones and

More information

Benefits of Image-Enabling the EHR

Benefits of Image-Enabling the EHR Benefits of Image-Enabling the EHR MU2 Implications for Hospitals, Imaging Providers and EHR Vendors A Merge Healthcare Whitepaper Introduction Meaningful Use (MU) Stage 2 has new requirements for imaging

More information

Injazat s Managed Services Portfolio

Injazat s Managed Services Portfolio Injazat s Managed Services Portfolio Overview Premium Managed Services to Transform Your IT Environment Injazat s Premier Tier IV Data Center is built to offer the highest level of security and reliability.

More information

State Government Improves Delivery of Services to Agencies

State Government Improves Delivery of Services to Agencies Customer Case Study State Government Improves Delivery of Services to Agencies The State of Oregon has undertaken a major consolidation of its information infrastructure using Cisco Integrated Services

More information

WHITEPAPER MPLS: Key Factors to Consider When Selecting Your MPLS Provider

WHITEPAPER MPLS: Key Factors to Consider When Selecting Your MPLS Provider WHITEPAPER MPLS: Key Factors to Consider When Selecting Your MPLS Provider INTRODUCTION Multiprotocol Label Switching (MPLS), once the sole domain of major corporations and telecom carriers, has gone mainstream

More information

Information Protection Framework: Data Security Compliance and Today s Healthcare Industry

Information Protection Framework: Data Security Compliance and Today s Healthcare Industry Information Protection Framework: Data Security Compliance and Today s Healthcare Industry Executive Summary Today s Healthcare industry is facing complex privacy and data security requirements. The movement

More information

SIP Trunking with Microsoft Office Communication Server 2007 R2

SIP Trunking with Microsoft Office Communication Server 2007 R2 SIP Trunking with Microsoft Office Communication Server 2007 R2 A Dell Technical White Paper By Farrukh Noman Dell Product Group - Enterprise THIS WHITE PAPER IS FOR INFORMATIONAL PURPOSES ONLY, AND MAY

More information

convergence: preparing the enterprise network

convergence: preparing the enterprise network hp procurve networking business january 2003 convergence: preparing the enterprise network business white paper protecting investments with the hp procurve adaptive EDGE architecture table of contents

More information

Five Hosted VoIP Features

Five Hosted VoIP Features Five Hosted VoIP Features WHITEPAPER: three COST-SAVING voice technology innovations for the enterprise www.megapath.com summary Voice technologies are advancing and converging to meet enterprise demands

More information

Cisco Security Services

Cisco Security Services Cisco Security Services Cisco Security Services help you defend your business from evolving security threats, enhance the efficiency of your internal staff and processes, and increase the return on your

More information

20-20 Voice and Data Switching System. Building a Better Communications Network

20-20 Voice and Data Switching System. Building a Better Communications Network 20-20 Voice and Data Switching System Building a Better Communications Network Teltronics. Understanding VoIP In today s competitive business environment, we all face challenges but the decision of integrating

More information

Cisco Integrated Video Surveillance Solution: Expand the Capabilities and Value of Physical Security Investments

Cisco Integrated Video Surveillance Solution: Expand the Capabilities and Value of Physical Security Investments Cisco Integrated Video Surveillance Solution: Expand the Capabilities and Value of Physical Security Investments What You Will Learn In many enterprises, physical security departments are making a notable

More information

Accelerate Private Clouds with an Optimized Network

Accelerate Private Clouds with an Optimized Network Accelerate Private Clouds with an Optimized Network An Allstream White Paper 1 Table of contents The importance of WAN 1 WAN challenges for Private Clouds 1 WAN Optimization methods 2 Benefits of WAN Optimization

More information

INTEGRATING SUBSTATION IT AND OT DEVICE ACCESS AND MANAGEMENT

INTEGRATING SUBSTATION IT AND OT DEVICE ACCESS AND MANAGEMENT Utilities WHITE PAPER May 2013 INTEGRATING SUBSTATION IT AND OT DEVICE ACCESS AND MANAGEMENT Table of Contents Introduction...3 Problem Statement...4 Solution Requirements...5 Components of an Integrated

More information

NETWORKING SOLUTIONS FOR THE HEALTHCARE INDUSTRY

NETWORKING SOLUTIONS FOR THE HEALTHCARE INDUSTRY NETWORKING SOLUTIONS FOR THE HEALTHCARE INDUSTRY Platinum CORPORATE Member Platinum CORPORATE Member outlined versions: Healthcare is changing. Is your network ready? The demands on healthcare companies

More information

8 REASONS MORE COMPANIES ARE MOVING THEIR BUSINESS PHONES TO THE CLOUD

8 REASONS MORE COMPANIES ARE MOVING THEIR BUSINESS PHONES TO THE CLOUD 8 REASONS MORE COMPANIES ARE MOVING THEIR BUSINESS PHONES TO THE CLOUD The sport of business is a competitive one and, increasingly, companies are using cloud-hosted business tools as an advantage to communicate

More information

White Paper. 7 Business Benefits of Moving From an On-Premise PBX to a Cloud Phone System

White Paper. 7 Business Benefits of Moving From an On-Premise PBX to a Cloud Phone System White Paper 7 Business Benefits of Moving From an On-Premise PBX to a Cloud Phone System 7 Business Benefits of Moving From an On-Premise PBX to a Cloud Phone System Tipping Points: Factors typically driving

More information

The Case for Managed Infrastructure Services

The Case for Managed Infrastructure Services The Case for Managed Infrastructure Services By Jim Metzler Jim@Kubernan.Com Introduction Providers of network transmission services have been evolving their infrastructures toward a next generation network

More information

IBM Australia. Integrated Network Security with IBM Global Technology Services

IBM Australia. Integrated Network Security with IBM Global Technology Services IBM Australia Integrated Network Security with IBM Global Technology Services Highlights Security must be integrated into every facet of your network Layered defences provide robust security safeguards

More information

MPLS: Key Factors to Consider When Selecting Your MPLS Provider Whitepaper

MPLS: Key Factors to Consider When Selecting Your MPLS Provider Whitepaper MPLS: Key Factors to Consider When Selecting Your MPLS Provider Whitepaper 2006-20011 EarthLink Business Page 1 EXECUTIVE SUMMARY Multiprotocol Label Switching (MPLS), once the sole domain of major corporations

More information

SIP Trunking and the Role of the Enterprise SBC

SIP Trunking and the Role of the Enterprise SBC SIP Trunking and the Role of the Enterprise SBC a Tango Networks ebriefing SIP trunks offer companies of all sizes the opportunity to improve and simplify their communications network while reducing costs.

More information

Secure VoIP for optimal business communication

Secure VoIP for optimal business communication White Paper Secure VoIP for optimal business communication Learn how to create a secure environment for real-time audio, video and data communication over IP based networks. Andreas Åsander Manager, Product

More information

Intelligent Infrastructure & Security

Intelligent Infrastructure & Security SYSTIMAX Solutions Intelligent Infrastructure & Security Using an Internet Protocol Architecture for Security Applications White Paper July 2009 www.commscope.com Contents I. Intelligent Building Infrastructure

More information

Five Hosted VoIP Features

Five Hosted VoIP Features Five Hosted VoIP Features WHITEPAPER: top five CONSIDERATIONS in choosing a hosted voip provider www.megapath.com Practical Guidance for Choosing a Hosted Voice Solution The combination of the mobile nature

More information

Provide access control with innovative solutions from IBM.

Provide access control with innovative solutions from IBM. Security solutions To support your IT objectives Provide access control with innovative solutions from IBM. Highlights Help protect assets and information from unauthorized access and improve business

More information

TELEHEALTH TECHNOLOGY SUPPORT SERVICES

TELEHEALTH TECHNOLOGY SUPPORT SERVICES CDW HEALTHCARE WE GET IT HOW WE DO IT. TELEHEALTH TECHNOLOGY SUPPORT SERVICES CDW Healthcare s services can help you get the most from telehealth technology to improve collaboration and quality of care

More information

Virtualization Beyond the Data Center: Increase Network Infrastructure Utilization and Efficiency to Reduce Operational Costs

Virtualization Beyond the Data Center: Increase Network Infrastructure Utilization and Efficiency to Reduce Operational Costs . White Paper Virtualization Beyond the Data Center: Increase Network Infrastructure Utilization and Efficiency to Reduce Operational Costs Executive Summary The concept of virtualization has gotten renewed

More information

WHITE PAPER. The Linksys Connected Office portfolio includes:

WHITE PAPER. The Linksys Connected Office portfolio includes: WHITE PAPER The Small Business Communications Dilemma Small business owners make decisions every day that affect whether they succeed or fail. In addition to decisions about their core business, they are

More information

Comdial. Your Connection to the Powerful New World of Convergence.

Comdial. Your Connection to the Powerful New World of Convergence. Comdial. Your Connection to the Powerful New World of Convergence. The future of telephony is here. Are you ready? Comdial's powerful convergence platform lets you integrate IP functionality when your

More information

White Paper A COMPARISON OF HOSTED VOIP AND PREMISES- BASED IP PHONE SYSTEMS FOR IT AND TELECOM DECISION MAKERS. Executive Summary

White Paper A COMPARISON OF HOSTED VOIP AND PREMISES- BASED IP PHONE SYSTEMS FOR IT AND TELECOM DECISION MAKERS. Executive Summary A COMPARISON OF HOSTED VOIP AND PREMISES- BASED IP PHONE SYSTEMS FOR IT AND TELECOM DECISION MAKERS Executive Summary Using the same technology that moves data, text and images around the global Internet,

More information

Multi-protocol Label Switching

Multi-protocol Label Switching An INS White Paper Multi-protocol Label Switching An economic way to deliver integrated voice, video and data traffic March 2013 Run your business on one network Multi-protocol Label Switching (MPLS) is

More information

Government Transport Networks: Minimize Lifetime Costs

Government Transport Networks: Minimize Lifetime Costs What You Will Learn Public sector organizations are preparing to upgrade their transport networks to accommodate a surge in traffic from business video and network-based backups. This white paper, intended

More information

The Fortinet Secure Health Architecture

The Fortinet Secure Health Architecture The Fortinet Secure Health Architecture Providing End-to-End Security for Modern Healthcare Organizations Introduction Healthcare providers are migrating from large, independent stand alone organizations

More information

VitalPBX. Hosted Voice That Works. For You

VitalPBX. Hosted Voice That Works. For You VitalPBX Hosted Voice That Works For You Vital Voice & Data s VitalPBX VVD Hosted PBX solutions provide you with the stability of a traditional telephone PBX system and the flexibility that only a next

More information

Solutions for Health Insurance Portability and Accountability Act (HIPAA) Compliance

Solutions for Health Insurance Portability and Accountability Act (HIPAA) Compliance White Paper Solutions for Health Insurance Portability and Accountability Act (HIPAA) Compliance Troy Herrera Sr. Field Solutions Manager Juniper Networks, Inc. 1194 North Mathilda Avenue Sunnyvale, CA

More information

MITEL. NetSolutions. Flat Rate MPLS VPN

MITEL. NetSolutions. Flat Rate MPLS VPN MITEL NetSolutions Flat Rate MPLS VPN A Comprehensive, Intelligent Network-based Solution Businesses today demand an ever-evolving list of requirements of their networks. From connecting branch locations

More information

The changing face of global data network traffic

The changing face of global data network traffic The changing face of global data network traffic Around the turn of the 21st century, MPLS very rapidly became the networking protocol of choice for large national and international institutions. This

More information

REDUCING UC COSTS AND INCREASING BUSINESS PERFORMANCE IN THE CLOUD WITH UCaaS

REDUCING UC COSTS AND INCREASING BUSINESS PERFORMANCE IN THE CLOUD WITH UCaaS REDUCING UC COSTS AND INCREASING BUSINESS PERFORMANCE IN THE CLOUD WITH UCaaS Spiceworks survey reveals IT pros perceptions of UCaaS advantages, concerns and projects doubling of adoption CONTENTS UCaaS:

More information

MPLS/IP VPN Services Market Update, 2014. United States

MPLS/IP VPN Services Market Update, 2014. United States MPLS/IP VPN Services Market Update, 2014 United States August 2014 Contents Section Slide Numbers Executive Summary 4 Market Overview & Definitions 8 Drivers & Restraints 14 Market Trends & Revenue Forecasts

More information

Ten Steps to a Successful Business Phone System Implementation. By Clare Kaufman

Ten Steps to a Successful Business Phone System Implementation. By Clare Kaufman Ten Steps to a Successful Business Phone System Implementation By Clare Kaufman Contents Introduction...2 Planning a Business Phone Solution...2 1. Define business requirement...3. 2. Line Up Technical

More information

CompleteCare+ Enterprise Voice

CompleteCare+ Enterprise Voice There s more to communications than email: Unified communication and collaboration, information sharing and team productivity services Contents 1. Executive Summary 2. Introduction Enterprise-level communications

More information

Focus on your business, not your infrastructure. A buyer s guide to managed infrastructure services.

Focus on your business, not your infrastructure. A buyer s guide to managed infrastructure services. Focus on your business, not your infrastructure. A buyer s guide to managed infrastructure services. What s in this guide for you? If you re considering managed services as a way of meeting your organization

More information

Providing Secure IT Management & Partnering Solution for Bendigo South East College

Providing Secure IT Management & Partnering Solution for Bendigo South East College Providing Secure IT Management & Partnering Solution for Bendigo South East College Why did Bendigo South East College engage alltasksit & DELL? BSEC is in the midst of school population growth in 2015,

More information

DATA SHEET. Gain a Single Universal Connection. NetDirector HIE. Attorney. to all your trading partners... Laboratories.

DATA SHEET. Gain a Single Universal Connection. NetDirector HIE. Attorney. to all your trading partners... Laboratories. DATA SHEET Gain a Single Universal Connection to all your trading partners... Laboratories Electronic Health Record Emergency Room Attorney IP Clinical NetDirector HIE PACS System Other Hospital Systems

More information

White Paper. How a Cloud Phone System Benefits Multi-Site Businesses

White Paper. How a Cloud Phone System Benefits Multi-Site Businesses White Paper How a Cloud Phone System Benefits Multi-Site Businesses How a Cloud Phone System Benefits Multi-Site Businesses When a business spans more than one location, the cost and complexity of maintaining

More information

The Future of Business Collaboration. Delivered.

The Future of Business Collaboration. Delivered. Singtel Business Product Factsheet Managed Unified Communications-as-a-Service Defense Services The Future of Business Collaboration. Delivered. Looking to meet changing business communications needs but

More information

EMC PERSPECTIVE. The Private Cloud for Healthcare Enables Coordinated Patient Care

EMC PERSPECTIVE. The Private Cloud for Healthcare Enables Coordinated Patient Care EMC PERSPECTIVE The Private Cloud for Healthcare Enables Coordinated Patient Care Table of Contents A paradigm shift for Healthcare IT...................................................... 3 Cloud computing

More information

LEAVING LEGACY BEHIND: TRANSITIONING TO AN IP VOICE COMMUNICATIONS SOLUTION WHITE PAPER

LEAVING LEGACY BEHIND: TRANSITIONING TO AN IP VOICE COMMUNICATIONS SOLUTION WHITE PAPER LEAVING LEGACY BEHIND: TRANSITIONING TO AN IP VOICE COMMUNICATIONS SOLUTION WHITE PAPER Leaving Legacy Behind: Transitioning to an IP Voice Communications Solution Introduction Seeking to be more efficient

More information