1 Managing Your Accounts Become an Expert at Account Management Manage your , Calendar, and Online File Folder accounts in a few simple clicks. Account management is effortless with the Control Center's intuitive design and user-friendly technology. The Control Center lets you set up new accounts for your products and update existing account preferences. Quickly update your mailbox size, SMTP Relay settings, and password information. Or add an Auto Responder your account so all of your senders receive an instant greeting. In addition, you can modify the addresses associated with your Calendar or Online File Folder accounts. What is ? Electronic mail, , is the method of composing, sending, receiving, and storing messages over an electronic communication system. With , it's possible for people across the Internet to communicate with one another in virtually instantaneous fashion. Setting Up Free and Paid Accounts You may have received free credits with your domain purchase or purchased an plan to fit your personal or business needs. Either way, setting up your new account in the Control Center (ECC) is a snap. Follow these simple steps, and you'll be sending and receiving messages in no time! If you want to use a free credit, and the / Forwarding option does not display in your My Products area, click Free Product List and then select Account List. Then click Use Credit and from the list on the right, select the domain you want to use and click Continue. The account displays as a new account in the Account list. To Set Up Your Account 2. In the My Products section, click Click Setup Account for the account you want to manage. 4. (Optional) To use a free credit when the option does not display in your My Products section, click Free Products, and then click Account List. 1
2 Click Use Credit and select the domain you want to use from the list. Click Continue and the account displays as a new account in the Account List. Free Account Setup 5. Click the Setup Account hyperlink. The You have new or un-used plans! Pop-up displays. Click the Add Address button. Click the Add button for the account you want to set up. 6. The Create Mailbox page displays. On the Settings tab, in the Address fields, enter the user name and domain you want to use. In the Set Password and Confirm Password fields, enter and confirm your password. 7. Specify the amount of mailbox storage space you want to assign to your account in the Space for this mailbox area. 2
3 Create Mailbox 8. (Optional) select Make this mailbox a catchall. 9. Catchall accounts automatically forward messages sent to an unknown address at your domain to this account. 10. Click OK. After you set up your account, you can manage your settings to make the most of your mailbox. In this section, you'll learn about: Setting Up Forwarding You can set up forwarding to direct incoming messages from one address to another existing address. Adding an Auto Reponder You can set up an Auto Responder to send an automatic response to senders. Updating SMTP Relay Settings You can change the amount of SMTP Relays available to your address each day, and purchase additional relays. Setting Up Forwarding Forwarding messages enables you to direct incoming messages from one address to your existing address. When someone attempts to send an message to your forwarded address, our mailservers redirect the message to the address you specify. To Set Up Forwarding 3
4 2. In the My Products section, click . The Manage page opens. 3. Click Forwarding Plans. 4. (Optional) To set up a free forwarding account, select Use Credit for the free account you want to use. To set up a paid forwarding account, click Manage Account for the account you want to use. Click Add. Create Forwarding 5. The Create Forwarding page displays. On the Settings tab, in the Forward Address fields, enter the user name and domain you want to use. In the Forward Mail To field, enter the address to which you want to redirect your messages. To add multiple forwarding accounts, go to the Bulk tab. Enter the user names for your forwarding addresses, separated by commas, and then enter the domain you are using in the Domain field. In the Forward Mail to field, enter the existing address to which you want to redirect messages. 6. (Optional) select Make this mailbox a catchall. 4
5 Bulk Forwarding Catchall accounts automatically forward messages to an unknown address at your domain to this account. 7. Click OK. Adding an Auto Responder You can create an response that is automatically sent to people who send you an message. To Use the Auto Responder 2. In the My Products section, click . The Manage page opens. 3. Select the address you want to manage. The Edit Mailbox page displays. 5
6 Auto Responder 4. Select Use Auto Responder. In the Message area, enter the message you want senders to receive. 5. (Optional) In the Custom name and Custom subject fields, enter the name and subject that displays for your recipients. 6. In the Start Time and End Time fields, specify the start/end times. 7. Click OK. Updating SMTP Relay Settings You can select the number of Relays per day that you want to allow for addresses. To Update SMTP Relay Settings 2. In the My Products section, click . The Manage page opens.select the address you are managing, and then go to the Advanced tab. 6
7 Edit Mailbox 3. (Optional) If you you can create a Carbon Copy for the account to send copies of the messages you receive to second address. In the Send CC To field, enter the address you to which you want a copy of your messages sent. 4. From the SMTP Relays per day list, select the amount of relays you want to allow the address per day. 300 relays is the maximum amount of relays you can use per address per day. 5. Click OK. Working with Calendar Accounts You can set up new Calendar Accounts and manage existing ones from the Control Center. Go to the Calendar tab in the ECC header to get started. Calendar Tab To Set Up Calendar 6. Log in to your Account Manager. 7
8 7. In the My Products section, click Calendar. The Manage Calendar page opens. Go to the Calendar account you want to set up, and click the Setup Account hyperlink. The control center displays. 8. Click the Add button for the plan you want to use. Create Calendar Account 9. The Create Calendar Account page displays. From the Calendar Plan list, select the Calendar plan you want to use to set up this account. 10. In the Enter Address field, enter the the address you to which you want to associate the account. 11. In the Message area enter a message to invite the new user to this Calendar account. 12. Click OK. An message is sent to the new Calendar user with account details. To Manage Your Calendar Account 2. In the My Products section, click Calendar. The Manage Calendar page opens. 3. Go to the Calendar account you want to set up, and click the Manage Account hyperlink. The control center displays. 8
9 4. Select the address associated with the Calendar account you want to edit. The Calendar Account page displays. Edit Calendar Account 5. From the Calendar Plan list, select the account you want to associate with your Calendar account. 6. In the Enter Address, enter the address you want to associate with your Calendar account. 7. Click OK. Working with Online File Folder Accounts You can set up new Online File Folder Accounts and manage your password for existing ones from the Control Center. Go to the Files tab in the ECC header to get started. Online File Folder Tab To Set Up Online File Folder 2. In the My Products section, click Online File Folder. The Manage Calendar page opens. Go to the Calendar account you want to set up, and click the Setup Account 9
10 hyperlink. The control center displays. 3. Active Account 4. Click the Add button for the plan you want to use. 5. The Online File Folder page displays. In the Online File Folder Plans header, click the Activate Button to activate your account. 6. Activate Online File Folder 7. From the Select Plan list, select the Online File Folder plan you want to use. 8. (Optional) If you want to associate Online File Folder with your account, from the list, select the appropriate address. 9. In the User Name field, enter the user name you want to use for your Online File Folder account. 10. In the Set Password and Confirm fields, enter and confirm your password. 11. Click OK. Changing Your Online File Folder Password You can update your Online File Folder Password at any time. 10
11 To Change Your Online File Folder Password 2. In the My Products section, click Online File Folder. The Manage Online File Folder page opens. 3. Go to the Online File Folder account you want to manage, and click the Manage Account hyperlink. The control center displays. 4. Select the user name for the account you want to manage. Edit Online File Folder 5. In the Change Password and Confirm fields, enter and confirm your new password. 6. Click OK. You're on your way to becoming an expert at managing your products. You can manage account passwords, mailbox storage space, SMTP Relays, and other advanced settings from the comfort of one easy location. Thanks for stopping by! 11
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