Data Center Lifecycle Services Services to Accelerate Profitable Growth in Today s Top Markets

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1 Data Center Lifecycle Services Services to Accelerate Profitable Growth in Today s Top Markets

2 Today s market and industry trends are rapidly impacting the way companies approach their data center strategies. IT management is tasked to not only increase system availability and responsiveness but to dramatically cut costs and do more with less. Aging infrastructures, escalating power and cooling costs and increased space requirements are key concerns driving companies to transform their approach to IT business processes, technology and data center management. FOR SOLUTION PROVIDERS, THE IMPACT IS CLEAR: The converging data center is fueling demand for comprehensive IT solutions that integrate hardware and software and include high-value services. Customers want trusted advisors who approach the data center holistically and who can solve increasingly complex business needs. To capitalize on opportunities, partners must expand their solution offerings to provide technology and services their customers require throughout the data center lifecycle. Offering Managed, Cloud, Integration and Professional Services in one end-to-end data center services framework, Avnet provides resellers, ISVs and suppliers with a single source for a broad range of IT services. Our portfolio is designed to complement our partners and suppliers offerings COMPREHENSIVE IT SERVICES THAT DRIVE SALES AND PROFITABILITY Avnet Data Center Lifecycle Services provide the IT solutions that partners need to target high-growth markets and expand revenue-generating opportunities beyond the product sale. With an ever-broadening services portfolio, Avnet services span the full data center lifecycle from planning, acquisition and integration to deployment, management and asset disposition. We position and implement IT services the same way end-customers consume them We offer high-value, high-margin services that accelerate sales, drive profitability and increase customer satisfaction We provide the services to help you address customer data center optimization needs Offering innovative, leading-edge IT services along with continued expansion of its data center services capabilities, Avnet delivers solutions to fully enable its partners in highgrowth technology or vertical markets. Avnet s services are designed to help partners: Expand existing data center services capabilities Improve services sales productivity Cast a wider opportunity net with a larger portfolio of services Increase ROI Reduce SG&A using Avnet resources such as dedicated services and sales teams Gain share of profits and stay competitive in accounts

3 Our Committed Resources 250+ Technical Services Professionals 40+ Industry-leading Service Partners 228,000 SF (ISO 9001:2000; ISO 13485) advanced integration and logistics center A global footprint Data Center Lifecycle Services Portfolio MANAGED SERVICES Help lower total cost of ownership and increase flexibility by providing CoLocation, Managed Hosting, Disaster Recovery, Remote Monitoring and Management services encompassing servers, networks, bandwidth, database, storage and security. CLOUD SERVICES Capitalize on public, private and hybrid cloud sales opportunities with Professional and Cloud Services solutions. To gain knowledge and expertise, partners can leverage Avnet s CloudReady for sales education, technical training, enablement tools and resources. PROFESSIONAL SERVICES Include such offerings as assessments, consulting and implementation services with cross-product and cross-platform expertise focusing on data center servers, storage and networking and virtualization, security and unified communications. IT ASSET DISPOSITION SERVICES Offer IT end-of-life services that address the growing emphasis on data security, the proper disposition of e-waste and on remarketing. Services include on-site data erasure, asset disposal and asset remarketing. INTEGRATION SERVICES Access a full range of solution integration capabilities, including comprehensive hardware/software integration, software configuration, customization and asset tagging, packaging and program management. Solution Selling Across the IT Lifecycle Avnet brings significant resources that partners can leverage to fill technical, business or geographic gaps and broaden their services portfolio. We work with partners on an opportunistic or strategic basis across every phase of the data center lifecycle. Avnet s services portfolio is designed to help partners address their customers data center optimization needs within highgrowth technology areas including virtualization, storage, cloud and unified communications as well as within vertical markets such as government, financial, retail, energy and healthcare. Partners can access a dedicated team of Avnet service development managers (SDMs). These dedicated service experts work with partners throughout the sales process and help them close services opportunities. Additionally, partners can leverage Avnet s more than 250 technical service professionals in the U.S. and Canada to deliver data center services and expand their core areas of competence while minimizing costs. Avnet has developed a streamlined deployment model that enables partners to work with a single point of contact responsible for accessing the proper Avnet resources throughout the sales and delivery process.

4 Opportunities Across the Lifecycle With an end-to-end view into the data center lifecycle, Avnet solutions consider the fundamental and key activities in each phase: PLAN DISPOSE MANAGE Data Center Optimization ACQUIRE INTEGRATE DEPLOY PLAN ACQUIRE INTEGRATE DEPLOY MANAGE DISPOSE Define business/ IT goals Assess current state and organizational readiness Develop high-level design Identify technical requirements Analyze ROI/TCO Implement proof of concept testing Develop project plan Configure solutions Deliver pricing quotes Provide financing options Identify sourcing components Provide ordering and fulfillment services Handle logistics Provide flexibility Stage and integrate the system Provide software imaging Implement system testing Asset tagging Program management Perform site surveys Implementation services Conduct acceptance testing Manage migration activities Develop automation Provide selfservice capabilities Support and troubleshoot system Complete moves, additions and changes Monitor and manage Perform system maintenance Optimization services Ensure business continuity Disposition of assets Remarket assets Destroy secure data Upgrade/Cascade Manage/Control

5 By partnering with Avnet, solutions providers gain the strategic guidance, business-building resources and targeted services required to quickly and profitably grow their IT services businesses and accelerate success. PROVEN EXPERIENCE World leader in providing data center products and services 10+ years selling and delivering Managed Services through VARs/ISVs CUSTOMER-SATISFACTION DRIVEN A streamlined deployment model with a single point-of-contact Technical pre-sales support by technology/brand certified Solutions Architects SOLUTIONS FOCUS WITH DATA CENTER EXPERTISE Solution-centric services across high-growth technology and vertical markets ROI-DRIVEN A focus on accelerating partner profitable growth through the enablement of higher-margin services that span the entire data center lifecycle TRUSTED PARTNER Widely recognized as a go-to partner by our VARS, ISVs and industry-leading manufacturers For a complete listing of Avnet Data Center Lifecycle Services, go to ts-lifecycle About Avnet Technology Solutions As a global IT solutions distributor, Avnet Technology Solutions collaborates with its customers and suppliers to create and deliver services, software and hardware solutions that address the business needs of their end-user customers locally and around the world. The group serves customers and suppliers in the Americas, Asia Pacific, and Europe, Middle East and Africa. It generated US $10.8 billion in annual revenue for fiscal year Avnet Technology Solutions is an operating group of Avnet, Inc. For more information, visit About Avnet Avnet, Inc. (NYSE:AVT), a Fortune 500 company, is one of the largest distributors of electronic components, computer products and embedded technology serving customers globally. Avnet accelerates its partners success by connecting the world s leading technology suppliers with a broad base of customers by providing cost-effective, value-added services and solutions. For the fiscal year ended June 30, 2012, Avnet generated revenue of $25.7 billion. For more information, visit

6 Avnet, Inc. All rights reserved. The Avnet Technology Solutions logo, SolutionsPath, GovPath, HealthPath, VirtualPath and Channel Connection are registered trademarks and SolutionsPath Advisor, SecurePath, StoragePath, MobilityPath, NetworkPath, EnergyPath, FinancialPath, RetailPath and Cloud- Ready are trademarks of Avnet, Inc. All other products, brands and names are trademarks or registered trademarks of their respective owners

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