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1 Direct marketing - list to avoid advertisi Websites/links Applicable Law Country France A consumer can ask his personal details to be deleted by writing to the UFMD at the following address : Union française du marketing direct Service Liste Robinson-Stop publicité 60, rue La Boétie Paris. The deletion concerns the member of this Direct Marketing Association. desire.php It is also possible to denounce an unsollicited phone call by filling the online formular : re.php and a spam by registering online ( E_planches_Print.pdf To avoid mailboxes advertisment, a consumer can stick the following sticker : anches_print.pdf Loi n relative à l'informatique, aux fichiers et aux libertés du 6 janvier 1978 The Netherlands 3 lists : 1) the Bel-me-niet register (Do not call me register): 2) the Postfilter (Mail filter): 3) and (Spam complaint) from the Post and

2 Malta Direct marketing sent by electronic mail ( s and sms) is regulated by Article 9 of Subsidiary Legislation according to which the data subject is required to give his/her prior written consent to receive direct marketing in electronic format (opt-in) and shall have the right to object to receiving such further communications at any time thereafter. In the case of conventional mail the data subject s consent is not required prior to the sending of direct marketing material, but he/she may object to the receipt of such communications at any time thereafter. Advertising material distributed without a name and address (that advertising material which is delivered by hand, does not show the personal details of an addressee and is left in letter boxes or on door steps) does not fall under the provisions of Data Protection Act or its subsidiary legislation. Denmark The Robinson list is administered by the Danish Civil Registration System and is updated on a quarterly basis. rticleid=4327

3 Iceland The Registers Iceland maintains a registry of individuals who object to their names being used for marketing purposes. Everyone can ask to be in that registry and companies who use direct selling and marketing are obliged to check the registry. Individuals have the right to object to the processing of personal data relating to them which the controller (company etc.) anticipates being processed for the purposes of direct marketing. Articles 28 (1) and 28 (2) of Act on the Protection of Privacy as regards the Processing of Personal Data, No. 77/2000. Italy Czech Republic By registering its name on the Public Register ( a citizen chooses not to be contacted for commercial, promotional or for carrying out market research through the use of the phone. Regarding other kinds of direct marketing, the citizen/consumer has to contact companies directly and ask for deleting his personal data from their data base. There is no Robinson list in the Czech Republic

4 Norway Cyprus A consumer can register all relevant telephone numbers through the website which will exclude contact from traders using direct selling or marketing. If the company does not stop the advertising, the consumer may submit a complaint to the Ombudsmann (National CPC). There is no way for the consumers to reserve themselves from selling and marketing over e- mail, fax and mobile phones, but it is not legal for companies to market themselves on these platforms if the consumer has not given his/her The only way for consumers to have their personal details deleted or excluded from direct marketing is by contacting themselves the company in question and requiring such a deletion and/or exclusion. Markedsføringsloven (Marketing law) Greece The Greek Personal Data Protection Act (Bill No of 1997) foresees the existence of a National Registry, in which persons wishing not to be included in lists used by traders for distance promotion/provision/selling of goods and services can be registered. Responsible for keeping this National Registry updated is the Hellenic Data Protection Authority Greek Personal Data Protection Act (B

5 Spain A specific association called Asociación Española de Economía Digital ( manages the Robinson list. Consumers can ask this association for being deleted from the list of specific companies who send regularly advertising by , post or mobile phone. On the other hand, consumers have not the possibility of being on a list that excludes them from all offers, the request must be related to specific companies. Portugal 1/ The System opt-out a system based on the existence of a list. A consumer that doesn t want to receive advertisement communications, by phone or by post mail, inscribes her/his name in the Robinson list. 2/The System opt-in this system concerns unsolicited communications for direct marketing purposes, by means of automated calling and communication systems without human intervention (automatic calling machines), fax or electronic mail. Such communications are allowed only in respect of subscribers or users who have given their prior consent. The Robinson list was imposed by the Portuguese law nr. 6/99 of January, 27 and the Associação de Marketing Direto (Direct Marketing Association). Opt-in system : law 7/2007, of January, 7, modified by the decree law 62/2009 and Law 41/2004, republished in 2012, August 29

6 Finland The self-regulatory organization called Asiakkuusmarkkinointiliitto (Direct Marketing Association - manages Robinson registers. The Direct Marketing Association maintains a register of individuals who do not wish to receive addressed direct marketing and a register for refusals of telephone marketing. Addressed direct marketing and telephone sales calls may be refused for 3 years at a time. The members of the Direct Marketing Association honour the refusals in these registers. Current Finnish member companies are listed on the following website: Austria The so-called Robinson List contains name and address of Austrian people and companies who intend to avoid personally addressed mail. It is operated by the Professional Association and Marketing Communication Industry of the Austrian Federal Economic Chamber. Cold calling for commercial purposes is not allowed without the prior consent of the subscriber in Austria. angid=1&stid=637979&dstid=335#robinso n_list s Cold_Calling Faxes Sect. 107 of the Telecommunication Act, Austrian Federal Law Gazette No. 70/2003 as amended (Telekommunikationsgesetz TKG 2003, BGBl. I Nr. 70/2003 as amended by BGBl. I Nr. 133/2005)

7 Germany Slovakia The "Robinson list" is managed by the Deutsche Dialogmarketing Verband e. V. (DDV). The registration to this list can be done for 5 years and for free : by post ( e-14.pdf) or online ( =43). Phone calls, fax and SMS are allowed only if the consumer agreed with (if it was not agreed, the consumer can report to the competent authority : werdestelle/hinweise/). The Slovak Personal Data Protection Act (Bill No. 428/2002) does not foresee the existence of such a Registry, in which persons wishing not to be included in lists used by traders for distance promotion/provision/selling of goods and services can be registered. Bill No. 428/2002 Estonia It is not possible for a consumer to ask Estonian Direct Sales Association (EDSA) to delete his/her personal data as EDSA doesn t collect, process and use any personal data of consumers and doesn t have access to direct sales companies databases/lists. If a consumer wants to delete his personal data from direct sales company(ies) database(s), he shall refer with this requirement directly to the company(ies).

8 Belgium Consumers can register themselves to avoid any commercial sollicitations through the website The company must be a member of the BDMA (Belgian Direct Marketing Association). Formular to avoid direct marketing by post : fr.asp?id=2e990099ee990792ee990098ee09e7 be33e9cc9e33e8ce9e33e9cc9e23. Formular to avoid direct marketing by phone : fr.asp?id=2e391193ee391698ee391196eea9e6 2e33e0cc0e33e1ce0e33e0cc0e33. Regarding direct marketing by , fax or SMS, the consumer has to contact companies directly and ask for deleting his personal data from their data base.

9 Sweden The self-regulatory organization "SWEDMA" manages Robinson registers. The Direct Marketing Association maintains a register of individuals who do not wish to receive addressed direct marketing and a register for refusals of telephone marketing. Addressed direct marketing and telephone sales calls may be refused for 3 years at a time. The members of the Direct Marketing Association honour the refusals in these registers. Current Swedish member companies are listed on the following website: - To avoid advertising, a consumer can call Sema Group Info Data AB (telephone: , address: Box 34101, Stockholm) or SWEDMA s Nix register (telephone: ) and ask to be added to the list of people who do not wish to receive advertising addresses to them. Consumers can also contact directly the company involved. - Regarding unaddressed addvertising, you can ; ;

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