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1 elearning-plattformen A.Pester Carinthia Tech Institute Tel.: +43-(0)4242 (0)

2 elearning-plattformen 1. Was ist eine Lernplattform 2. Marktsituation 3. Klassifikation von Lernplattformen 4. Funktionalitäten eine idealen Lernplattform 5. Evaluierung von Plattformen - QM 6. Erfahrungen mit der e-learning Suite von HyperWave und LearnLink

3 First steps elearning-plattformen mehr als elearner im letzten Test 119 (siehe Linkliste) Bilden großen Markt Meist outsource-produkte von Universitäten (els, Ilinc, WebCT) oder corporate universities (imc) oder Entwicklungen von Computer-Firmen (IBM/Lotus, Oracle u.a.)

4 Evaluation von elearning-plattformen : Top 16 Blackboard 5 Campus 2000 Clix Distance Learning System (DLS) Docent Enterprise elearning Suite (Hyperwave) IBT Server ilearning ILIAS Learning Space Learntone Saba Learning Enterprise Sitos Learning Management System Thinktanx Top Class 5 WebCt suned.sun.com

5 Historischer Überblick Instructor- Led Training Period Multimedia Period Web Period Next- Generation Web Period

6 Definition elearning Any learning that utilizes a network (LAN, WAN or Internet) for delivery, interaction, or facilitation. This would include distributed learning, distance learning (other than pure correspondence), CBT delivered over a network, and WBT. Can be synchronous, asynchronous, instructor-led or computer-based or a combination. elearning Platform network based software system for administration, authoring, tutoring and delivery of content to the learner

7 Einordnung Learning Distance learning Classroom learning Correspondenc e learning Distributed learning Asynchronous learning Synchronous learning CBT ILT CD CBT Network CBT e-learning & WBT

8 Advantages of elearning with platforms easy delivery of training to users instant multi-platform capabilities easy updating of content shift from costly programming to interface and content design quicker turnaround of finished product requires less technical support billing options by user ID, number of accesses, date/time of access

9 Disadvantages, if client is webbrowser limited formatting of content in current browsers bandwidth/browser limitations may restrict instructional methodologies limited bandwidth means slower performance for sound, video, and intense graphics qualified personal required to provide server access, control usage, bill users

10 elearning-plattformen 1. Was ist eine Lernplattform 2. Marktsituation 3. Klassifikation von Lernplattformen 4. Funktionalitäten eine idealen Lernplattform 5. Evaluierung von Plattformen - QM 6. Erfahrungen mit der e-learning Suite von HyperWave und LearnLink

11 Size of the Market Corporate e-learning is one of the fastest growing markets in the education industry The online training market is expected to nearly double in size every year through 2003, reaching approximately $11 billion by that time Online IT training - a $0.87 billion industry, outsized the market for soft skills training fourfold the soft skills training market is growing twice as fast as the IT training market and should surpass it by 2003.

12 Market trends Market share and growth rates vary widely among the three major e-learning market segments: Content, Technology, and Services. Content - 66% market share largest segment, annual rate of 74%. Services - the fastest growing segment, surging ahead at a CAGR of 111%. Branding - the key strategy element e-learning. Low market transparency, limited knowledge of e-learning products serious challenges for corporate customers companies will prefer the safe choice and retain e- learning providers with established brand names.

13 Costumer priorities Customer priorities shift away from stand-alone training courses. Corporations demand a one-stop-shopping approach to meet their training needs, leading to convergence within the e-training industry. Value-added services as needs assessment and custom curriculum design, online mentoring, performance support, reporting and tracking, and hosting are expected to fuel market growth in the next several years.

14 Technological barriers Technological barriers are diminishing: lack of interactivity content availability technology standards bandwidth, are being addressed adoption of broadband should facilitate higher use rates of media-rich e-learning products.

15 Competition strategy To secure sizable market share, competitors need to play on all three major fronts Content, Technology, and Services and to deliver an integrated, complete e-learning solution. Such a strategy implies entering strong partnerships or acquiring complementary content, technology, and know-how.

16 elearning-plattformen 1. Was ist eine Lernplattform 2. Marktsituation 3. Klassifikation von Lernplattformen 4. Funktionalitäten eine idealen Lernplattform 5. Evaluierung von Plattformen - QM 6. Erfahrungen mit der e-learning Suite von HyperWave und LearnLink

17 General classification of IBELS Web browser Client software Customized Synchronous Asynchronous Learning mode IB ELS Market s egment Educ ational Corporative Depart ment Capacity level Enterprise Company

18 General requirements for IBELS Organisational requirements Administration ( Network, User, Content, Courses, Campus) Authoring Tutoring Learning

19 General requirements for IBELS Didactical requirements Didactical formats (lesson, seminar, exercise, project, labs, assessments) Text amount, Text display, Text structure Selfinstructuring Text Several kinds of Interactivity Media (Graphics, Sound, Video, Fat Media, Plug-Ins) Selfchecking exercises Self-Evaluation or semi-self evaluation

20 General requirements for IBELS Hardware requirements CPU (Central Processor Unit) RAM (Random Access Memory) HDD (Harddisk-Drive) Network-Adapter Video-Adapter

21 General requirements for IBELS Software-Requirements Operation System (OS) for high performance IBELS Hypertext Transfer Protocol Deamon (HTTPD) Java engine Data Bank Management System (DBMS) Additionally external scripting processor, such as Perl or ASP external audio/video compressors external archivers.

22 elearning-plattformen 1. Was ist eine Lernplattform 2. Marktsituation 3. Klassifikation von Lernplattformen 4. Funktionalitäten eine idealen Lernplattform 5. Evaluierung von Plattformen - QM 6. Erfahrungen mit der e-learning Suite von HyperWave und LearnLink

23 User case model I structure of elearning - Platforms Client represents role of an abstract user of IBELS generalization of all IBELS users associated with two use cases: Logon/Registration and Asynchronous session. Learner represents role of IBELS learner inherited from Client. In addition to inherited associations is also associated with use-case Synchronous session - all learners of IBELS can use IBELS in synchronous and asynchronous mode.

24 User Case model II Business actor Trainer is inherited from Client and represents role of IBELS trainer or instructor has association with use cases Synchronous session and Testing management. All instructors of IBELS also can use as synchronous as asynchronous mode. Business actor Author inherited from Trainer and represents role of IBELS author or developer inherits all associations from Trainer, but in addition is associated with use cases Content development and Content management.

25 User Case model III Business worker Administrator represents role of IBELS administrator or manager is inherited from Client and has additional associations with use cases Content management and System management

26 Use cases I Logon/Registration represents set of procedures responsible for logon and registration into the system Asynchronous session represents IBELS session in asynchronous mode and associated with use case Logon/Registration, generalizes following use cases: Content browsing, Using Mail/News, Workspace sharing, Testing (subsystem, which provides tests, examinations and tele-exercises)

27 Use cases II Synchronous session represents IBELS session in synchronous mode and associated with use case Logon/Registration too, also generalized following use cases: ILT session (support of remote Instructor-led training session), Audio/Video conference, Chat (text based synchronous interaction), Shared blackboard, Application sharing Testing management represents using of tools and utilities for management of testing subsystem

28 Use Cases III Content development represents using of content editors and wizards Content management represents using of management utilities for content System management represents management of system profiles, system configuration and other system related data. This use case also generalized following use cases: User/Account managemen, File/Database management (management of file servers and database servers), Network management ( management network access to the IBELS)

29 Client Asynchronous session Content browsing Logon/Registration Testing Learner Workspace sharing Using Mail/News Trainer Synchronous session ILT session Testin g m anagem ent Shared Blackboard Chat Audio/Video Conference Author Content developm ent Content m anagem ent Network managem ent File/Database m anagem ent Adm inis trator System m anagem ent User/Account m anagem ent

30 Component model I Client encapsulates user interface and server connection functions can be implemented as applet or plug-in embedded in browser or other container, as stand-alone application or also raw web browser can be used Session manager encapsulates functions of concurrent connections management and related resources monitoring

31 Component model II Account manager encapsulates functions of User profiles and accounts management. Security management responsible for access security validation and resource sharing security Security database storage of security and accounts information

32 Component model III Content manager content representation, management and monitoring Content editor set of utilities for development and design of a new content. Content wizard set of advanced utilities, which provides automatically content creation and publishing. Media browser Media manager service, which responsible for media preprocessing and management

33 Component model IV Extensions manager (user defined extensions) Content database, which stores all content related data. Audio/Video conference system Mailing system, News system Chat system, Shared blackboard, Application sharing Schedule browser,task scheduler, Schedule Log browser, Log database Workspace manager, Files database

34 Component model V Testing manager Test editor set of tools and utilities for tests development. Verifying system subsystem, which allows automatically or semi-automatically verification of testing results. Almost all components are distributed in packages (Sync Async, Admin, System etc.)

35 Application sharing Schedule browser Task scheduler Log browser Client Session m anager Acc ount manager Log Schedule Security m anager Sync Content editor Content m anager Security database Extensions m anager Content Wizard M edia m anager Async Admin M edia browser M ailing system Content Audio/Video conference system System News system Files Chat system Verifying system Shared blackboard Archive W orkspace m anager Test editor Testing m anager Tests

36 Full Deployment Model Cl ient Mail server News server Media server HTTP SMTP, POP3 NNTP TCP, HTTP TCP File server TCP, FTP, IPX IB ELS TCP Chat/Conf server HTTP T3, HTTP TCP Web server HTTP App server TCP DB server Full deployment model - 9 processors for servers and one client servers can be deployed on lesser number of processors or all servers can be deployed on one processor.

37 elearning-plattformen 1. Was ist eine Lernplattform 2. Marktsituation 3. Klassifikation von Lernplattformen 4. Funktionalitäten eine idealen Lernplattform 5. Evaluierung von Plattformen - QM 6. Erfahrungen mit der e-learning Suite von HyperWave und LearnLink

38 Mindestkriterien für Evaluierung 1. österreichweite Rahmenlizenz 2. Webbasierende Lösung 3. Administration Verwaltung von Usern, Content, Kursen, Rechten, Zugriffen LDAP (Light Weight Directory Access Protocol) fähig oder entsprechend anpassbar rollenbasierend mindestens Deutsch und Englisch 4. Kommunikation in elektronischer Form innerhalb der Rollen zwischen den Rollen 5. käuflich erwerbbar / open source / public domain / ASP-Lösung (nur für post-sekundären und tertiären)

39 Testkriterien für die Evaluation von elearning Plattformen

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42 elearning-plattformen 1. Was ist eine Lernplattform 2. Marktsituation 3. Klassifikation von Lernplattformen 4. Funktionalitäten eine idealen Lernplattform 5. Evaluierung von Plattformen - QM 6. Erfahrungen mit der e-learning Suite von HyperWave und LearnLink

43 Concrete elearning Platform Module Forums and News Groups Surveys Exams Synchronous and Asynchronous elearning Content Authoring and Delivery Bulletin Boards Shared Calendar Knowledge Management

44 I-Discover (LearnLink 6.0) FH Projekt 19 Video mentergy- live_elearning

45 Lotus LearningSpace 5.0 complete and flexible e-learning platform unparalleled support of all three delivery modes of e-learning self-directed, asynchronous collaboration, and "virtual classroom" learning open, Web-based environment flexible and scalable Management information and student information stored in a relational database (DB2, Oracle or SQL) Curriculum materials and assignments for self-directed courses can be stored in a file system or database server

46 LearningSpace collaborative delivery features are driven by Lotus Domino and Sametime technology. All of the technologies required to utilize the collaboration module are embedded functionality in LearningSpace. can be deployed across one or more servers in configurations that allow for easy scaling works across intranets and the Internet, and has complete support for corporate firewalls high-volume applications multiple servers can be used behind load balancers

47

48 Features open and compatible. Many existing content and many authoring tools from third parties can be used with LearningSpace (Macromedia, logos, LOTUS products, graphics, HTML code) easy integration with other enterprise systems. (Java API can be used to integrate LearningSpace with back-end systems such as HR databases, ERP and e-commerce systems

49 Platform support Intel Pentium III or higher, 500 MHz or faster, 512MB RAM Windows NT 4.0 Server with SP 6.0a Windows 2000 Advanced Server, SP 2 or higher DB2 7.2 UDB on NT4, Windows 2000, AIX, Sun Solaris, Microsoft SQL Server 7.0 or 2000 on NT4, Windows 2000, Oracle on NT4, Windows 2000, AIX, Sun Solaris Internet Explorer and 5.5, Netscape (International) and 4.7 running on an IBMcompatible computer available in 15 languages

50 Functionality flexible, standards-based platform for the delivery of all types of e-learning management environment for the administration of courses, learner populations,for tracking student activity, report on and evaluate student progress and the effectiveness of learning programs creation, management and delivery of all modes of online learning, or integrating existing materials from various sources scalable to meet organizational needs from a single department to an entire corporate university

51 elearning Suite Structure

52 Features of els 1.3 Interaction and Communication Info Board Chat Discussion Forum Information Retrieval Fulltext- and Keyword-Search Background-Library Glossary Customization Easy to adopt to CI Multilingual Support Collaboration Workgroup Support Annotations Active Documents Learning Management Statistics and Reports Personalized Curriculum and Access Role-Based Training Multiple Trainer and Tutor Support Link Consistency Management

53 Benefits of the els user- and course-administration dynamic delivery of the content from a data-base Management of the connection to other applications (server) synchron and asynchron communicationtools

54 The concept of els Integration in bestehende Infrastruktur Organisatorische Abläufe Traditionelle Lehrmethoden Stufenweiser Einstieg Von Technology Aided Training bis hin zu virtueller Ausbildung Leichte Bedienbarkeit komplexer Tasks Einbeziehung beliebiger Medien XML-, PDF-Dokumente Audio, Video Simulatoren

55 System Requirements OS: MS Windows NT/2000, SUN Solaris 2.6/7/8, Linux 2.2.x, IBM AIX 4.3.3, HP- UX 11.0 Databases: Hyperwave native Database, Oracle 8i (8.1.6); Browsers: Explorer 5.0 and later, Netscape Navigator 4.5 and later, other browsers after adaptation of templates

56 Network at CTI location Feldkirchen 10/34 MBit CISCO 36xx ATM FE FE Mitarbeiter Feldkirchen Studenten Feldkirchen location Spittal location Klagenfurt ATM CISCO /155 MBit CISCO /155 MBit CISCO 7204 ATM ATM ATM ATM FE FE FE FE FE FE FE FE FE FE Mitarbeiter Spittal Studenten Spittal FE FE FE FE FE FE Mitarbeiter Klagenfurt Studenten Klagenfurt VLAN1 VLAN2 VLAN3 VLAN4 FE FE Backup Server GB GB 108 GB MA-Daten GB FE FE GB 144 GB STU-Daten location Villach central file-server ~36 GB UNIX STU ~36 GB UNIX MA FE FE Mitarbeiter Villach Studenten Villach FE... Fast Ethernet 100MBit GB...Gigabit Ethernet 1000MBit

57 elearning-platform at CTI MatLab - Server REL Server Hyperwave Information Server (GENTLE / els) Terminal Server Application - Server Client PCs - Modem -ISDN -GSM - ADSL

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66 Literature Learning Glossary. Home Page Peter Baumgartner Home Page Virtual Learning

67 Wunderbare Aussichten von der Plattform auf den Elearn-Ozean

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