Copyright 2012 EMC Corporation. All rights reserved.

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2 BUILDING A HYBRID CLOUD The Role Of Service Providers 2

3 Catalysts For Change Budget Dilemma Information Deluge Cyber Security 3

4 Business Demands More Accelerate Time To Market Complete IT Projects Faster Faster TTM Access Expertise Talent On Demand Deliver vs Develop Financial Advantage Aligned Investments Increased Flexibility 4

5 EMC s Mission To Lead Customers And Partners On Their Journey To Hybrid Cloud Computing 5

6 Private Cloud Is The First Step Enterprise IT Private Cloud Infrastructure Transformation 35% implementing a private cloud in % starting to implement in 2011 GARTNER DATA CENTER CONFERENCE

7 Service Providers Create New Options Enterprise IT Private Cloud Public Cloud Infrastructure Transformation Service Provider 7

8 Hybrid Cloud Is The Destination Infrastructure Transformation Automated Hybrid Cloud Infrastructure Private Public 8

9 The Service Provider Advantage What You Do Best What They Do Better Better IT Private Hybrid Cloud Public The Advantage Comes From Joining The Right Mix Of Both 9

10 Three Approaches To Cloud They Control Everything Über-cloud Aggregation They Choose Everything Applications Middleware Database Operating System Server Storage Verticalization Your Choice, Your Control Applications Middleware Database Operating System Virtual Infrastructure CPU Pool Storage Pool Network Virtualization 10

11 Hybrid Clouds Require Hybrid Technologies Management Federation Trust Automated Hybrid Cloud Infrastructure Private Public 11

12 Hybrid Clouds Require Trusted Partners Private Automated Hybrid Cloud Public 12

13 Why EMC Service Providers Benefits Of EMC Technology, Plus: Faster Project Completion Access World-Class Expertise Flexibility For Business Change They Use What You Use More Predictable, Less Testing, Less Risk Easier To Move Between Service Provider And Your Data Center A Benchmark For Your Capabilities And Costs Choice And Flexibility Multi-Tenant, Dedicated, Managed Services, And Hybrid Solutions 14

14 Pharmaceutical Overcomes Budget Cuts New Desktop Virtualization Project Critical To Collaboration / Productivity Why Not A Traditional Approach? Capital Budget Cut Dramatically Project Still A Must-have New Mandate To Align Costs With Business Benefit Service Provider Solution IT Manages The Apps CSC Bizcloud Infrastructure Provides On-Demand, Scale Up, Scale Down Virtual Desktop Infrastructure Benefit On Demand Flexibility & Best Of Breed Platforms Cost Based On Consumption Without Risk Of Over Or Under Provisioning Speed To Benefit: Elimination Of Platform Qualification 17

15 Energy Company Conquers Upgrade Upgrading Entire SAP Infrastructure Why Not A Traditional Approach? Lacked Skills And Ability To Maintain Interoperability With Legacy Systems During Cutover Of Global Sap Constrained Capital Budget And Limited IT Staff Service Provider Solution Deployment Of All SAP Modules On Vblock Multi-tenant Enterprise Cloud Service Fault Tolerant, Second-site D/R Benefit Saved Millions Of Dollars In Capex Vast Improvement In Speed, Security, Operational Management, Reliability, And Recoverability 18

16 Corp. Donor Speeds Access to History Needed 1.3 Million Documents Digitized Why Not A Traditional Approach? Needed To Be Up And Running By January 16, 2012 Had To Process 4,500 Documents Daily To Make The Deadline Service Provider Solution AT&T Cloud-Based Archival Solution AT&T Synaptic Storage Solution Using ~400TB Of EMC Atmos Benefit Completed In Time For MLK Day All Documents Available From Anywhere In The World Scalable, On-demand Pay-Per-Use Storage Solution Highly Secure 19

17 Your Hybrid Cloud Workload Strategy Economic Evaluation Trust Assessment Functional Assessment Existing Workloads Workloads Cheaper On Private/ Public Cloud Workloads Can Be Moved To Public Cloud Because They Meet Trust Requirements Public Cloud Workloads Private Cloud Workloads For Functionality Reasons Private Cloud Workloads For Trust Reasons Legacy Workloads For Cost Reasons The EMC Cloud Advisory Service 20

18 Expand With New Workloads Off-Premise Business And Project Acceleration Functional And Skills Advantage Financial And Flexibility Advantage On-Premise 21

19 EMC s Hybrid Cloud Vision The Right Workloads If Acceleration Is A Priority Faster Project Deployment Faster Time To Value When An Additional Advantage Is Needed Function, Scale, Performance Financial Advantage Where Flexibility Is Key Service Levels Size And Capacity The Right Service Provider The Right Technology Enterprise Class Compatible With Your Cloud World-class Delivery Skills And Capabilities Flexible, Mobile And Secure The Right Approach Extend Capabilities (Not Replace) Efficiency, Control And Choice 22

20 Next Steps Develop A Strategy Partner With A Trusted Advisor To Navigate The Options Evaluate Your New Options Requirements, Workloads, And Providers Implement So All Of Your Cloud Works Together Maximize Efficiency, Control And Choice 23

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22 EMC-Windstream Strategic Alliance Review 2012 Windstream Hosted Solutions

23 Company Highlights Headquartered in Little Rock, AR Fully Integrated Business Communications Fortune 500 Company with $6 Billion in Annual Revenue More than 450,000 Business Customers Nationwide Over 150 Offices Across the U.S. Approximately 14,500 Employees 100,000 Fiber Miles 6 Network Operations Centers (NOCs) Enterprise-Class Data Centers 29 29

24 Nationwide Presence. Local Support

25 Experience The Windstream Advantage Fiber Ready. We offer more than 115,000 miles of fiber to provide you with faster, more reliable service nationwide. A Proven Track Record. We have a reputation for keeping businesses connected. Our industry expertise encompasses the areas of healthcare, finance, hospitality, retail, education, government, and more. Smart, Secure Solutions. Whether you run a small business or a multi-location enterprise, we will work with you to develop a customized solution to meet your needs. Exceptional Customer Care. We have local technicians in your community to provide the highest level of service. Our support team is available 24 x 7. 31

26 Complete Windstream Offering Data Solutions Voice Solutions Internet Services Data Center Services VoIP & Data Bundle Hosted VoIP & Data Bundle T1 Bundle MPLS VPN/VLAN Managed Network Security Managed Router Private Line Business Lines ISDN-PRI Long Distance/Toll-Free T1 DCS Small Business Bundles Business-Class Internet T1 Dedicated Internet Ethernet Internet Data Centers Disaster Recovery Colocation Cloud Computing Managed Services Equipment Solutions Additional Services Public Cloud Private Cloud Hybrid Cloud Cloud Storage Hosting Network Services Security OS Management Middleware Management Database Management Storage Security Financing Maintenance & Warranty Web & Hosting Fax-to- Audio/Web Conferencing Internet Security Online Backup Tech Help & PC Support 32

27 Windstream Hosted Solutions Snapshot Enterprise-class solutions designed from the ground up for the SME Enterprise Class Facilities SAS-70 Type II/SSAE16 facilities Power redundancy Environmental controls Proven Track Record 10+ years experience 1,000+ customers 80+% of customers host production level environments Hi Touch Service Consultative, technical sales process 24 x 7 support 65+ Tier 3 engineers Unmatched Technical Expertise Extensive experience deploying complex solutions Short time to production SAS-70, PCI, SOX, HIPAA 33 33

28 Core Solutions WHS Provides with this Partnerships 34 34

29 Cloud Types 15 35

30 Windstream Data Center Approach 11 36

31 Windstream enabled EMC Solutions ATMOS Based Cloud Storage Diversely Located ATMOS deployments Flat rate billing options (capacity not transfer volumes like Amazon) Private WAN connectivity Managed Storage Virtual Servers CLARiiON CX-480 based storage Support for multiple replication methods including RecoverPoint Shared storage or dedicated LUNs Attach to virtual, dedicated or colocated servers Multi-tenant VMware based VMs on UCS servers and EMC storage (optional provisioning on vblock ) Focused on traditional enterprise applications (Exchange, SQL) not web hosting Private connectivity options Fully customizable Dedicated VMware Clusters EMC 2 37

32 Product Highlight: Disaster Recovery as a Service 38 38

33 What is DRaaS? Disaster Recovery as a Service (DRaaS) Combines the best of replication, cloud and virtualization technologies Delivers a fully-managed recovery to a cloud-based disaster recovery infrastructure Ensures your data and applications are safe and secure, and will be there when you need them most 39 39

34 The State of Disaster Recovery Today Less than half of firms have a disaster recovery plan The recovery challenge 38% of companies back up mission-critical applications/data to tape, and manually transport them offsite (Forrester/DRJ) The average time to recover after a disaster was 18.5 hours, up from 17 hours in 2007 (Forrester/DRJ) Key Challenges Don t consistently backup/ replicate data off-site No infrastructure to recover to or test with Lack of skills & available personnel in emergency to do complex recoveries No real-world experience recovering complex applications Growing volume of data with new complexity from virtualization Companies lose an average of $84,000 every hour of downtime (IDC) Yearly cost of downtime at almost onethird of companies is estimated at > $3.9MM (Aberdeen) 40 40

35 How Does DRaaS Work? 41 41

36 The Flexibility of DRaaS Multiple replication methods: Host-based replication for heterogeneous physical and virtual environments For EMC-powered data centers, with managed EMC RecoverPoint Appliances and Replication Manager support Application-layer replication using running VMs (Ex: Exchange Database Availability Groups) 42 42

37 Working Together to Provide an End to End Solution Windstream Network Services MPLS, Internet EMC Atmos Storage Arrays Windstream Hosted Solutions Data Center, Cloud Computing, Managed Services Cisco vblock, Servers 43 43