Mobile security and your EMR. Presented by: Shawn Tester & Allen Cornwall

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1 Mobile security and your EMR Presented by: Shawn Tester & Allen Cornwall Date: October 14, 2011

2 Overview General Security Challenges & best practices Mobile EMR interfaces - EMR Access - Today & Future - Mobile Challenges - Security Threats - Encryption - Perimeter - Event Correlation - Challenge of supporting mobile platforms Leveraging Citrix to secure mobile access Q&A

3 Best Practices Security Policies & Procedures Physical Security Password security User education & ongoing training Regular security Audits Security Event Management

4 Security challenges Rogue employees- the biggest threat Lost mobile devices Physical access/security *NO SHARING* of access Writing down of passwords

5 Mobile EMR interfaces Interfaces today: CITRIX gateway VPN to Terminal Servers Interfaces of tomorrow..mobility! Browser based App based on tablet / SmartPhone

6 The need for mobile access Providers on-call Emergency services Convenience Improved productivity and patient care

7 Mobile challenges The UNIQUE challenges of supporting mobile devices as part of your enterprise network (Who owns the devices?) Effective policies Encryption How do you manage loss & theft? Jailbreaking can thwart encryption Securing the mobile data

8 Security Threats Web-based and network-based attacks. Malware Social engineering attacks. Resource and service availability abuse. Malicious and unintentional data loss. Attacks on the integrity of the device s data.

9 Encryption Nothing new in the theory or benefits of encryption. Implementation has been challenging: Costly Time Consuming Unreliable Result: very few businesses encrypt data.

10 Why Encrypt Now? Regulatory compliance Best practices Data theft has become monumental Business risks greater than ever Solutions are more cost effective and easier to use

11 Why Encrypt Now? Lost or stolen laptops cost their corporate owners an average of $49,246. Costs associated with replacement, detection, forensics, data breach, lost intellectual property, lost productivity, and legal, consulting and regulatory expenses. Source: Intel

12 Lost / Stolen Laptops According to the same study: A senior executive's notebook is valued at $28,000, while a manager's notebook is worth $61,000. Source: Intel

13 Perimeter Security A Firewall Blocks access from outsiders looking in. Allows specific traffic (protocols) to pass through both in and out. Is unable to inspect and prevent malicious code from passing through. Cannot discern unauthorized data being sent out. A Firewall is no longer sufficient perimeter security.

14 Intrusion Prevention System (IPS) An IPS inspects traffic much like a fingerprint and compares it to other bad fingerprints to reject traffic and alert.

15 Intrusion Prevention System (IPS) Just because it looks like a duck, walks like a duck, and quacks like a duck.doesn t mean it s a duck. An IPS uses behavioral techniques to identify malicious activity.

16 Event Correlation Event Correlation is a technique for making sense of a large number of events and pinpointing the few events that are really important in a mass of information. Information is fed from the log entries of servers, operating systems, routers, firewalls, IPS s.

17 Event Correlation While a security engineer can deal with dozens of events an automated system looks at thousands of events. The benefits can be very real: more efficient use of staff time and skills, as well as the prevention of revenue loss resulting from downtime.

18 Five Most Common Security Mistakes by IT Personnel Connecting systems to the Internet before hardening them. (Failing to disable default accounts/passwords, and unnecessary services). Failing to patch & update systems in a timely fashion. Using telnet and other unencrypted protocols for managing systems, routers, firewalls, etc. Failing to maintain and test backups. Misconfiguring security devices such as firewalls. Source: SANS Institute

19 Five Most Common Security Mistakes by Executives Assigning untrained people to maintain security. Failing to understand the relationship of information security as primarily a business issue. Failing to deal with the operational aspects of security (physical security, training). Relying primarily on a firewall (dated technology). Failing to realize how much money their information and organizational reputations are worth. Source: SANS Institute

20 Managed Security Why Outsource Security? Difficult for a small business to maintain an adequate level of expertise. More efficient / cost effective Better tools and greater expertise

21 Mobile security Best Practices Standardize on a single platform for your organization. Have effective policies. Perform regular audits Tactical Use Encryption Require Authentication Enable Remote Wipe capabilities Enable Remote Lock capabilities Control third party apps Set firewall policies specific to mobile devices Configure IPS to monitor mobile devices Use mobile AV apps Secure Bluetooth or disable if possible

22 Citrix as Mobile host- an existing solution Secure access gateway The Good Uses Citrix Can be managed by corporate policy Protected by corporate Firewall Connections are proxied The Bad Screen no optimized for mobile there s a lot of screen scrolling Keyboard on the ipad must be manually activated Keyboard takes up a lot of screen real estate.

23 Where Are We? Mobility is here & growing What & Who s device? Security concerns need to considered & addressed

24 Questions?

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