COMPARING CAMPUS CARD SYSTEM PROPOSALS P A T R I C I A G O E W E Y M A R I S T C O L L E G E

Transcription

1 COMPARING CAMPUS CARD SYSTEM PROPOSALS P A T R I C I A G O E W E Y M A R I S T C O L L E G E 1

2 OBJECTIVE Review the overall presentation template which was created to: Assess Evaluate Recommend A solution either to install a new system or upgrade the existing campus card system This presentation was reviewed with college executives in order to obtain budget approval 2

3 WHAT WERE THE DRIVERS FOR CHANGE? Existing card system software and hardware end of life and no longer supported Required a more open system with the ability to make changes without engaging the vendor programmers Reduce cost without losing function Enhance Card Office functions Opportunity to promote and encourage students use of the declining balance program, Marist Money 3

4 DISCLAIMER The company names and quotes are fictitious and meant for illustrative purposes only 4

5 CARD SERVICES NEW SYSTEM PROPOSAL AGENDA Campus Card Services Overview Stakeholders Current environment the need for change Card system service providers Features and Quote comparison Recommendation - Why choose Smart Card? - Benefits and challenges Who is Smart Card? Smart Card higher education customers Timeline Design 5

6 CAMPUS CARD SERVICES ID Card Production Serves as campus identification and supports: Student Faculty Staff Vendors New and Replacement ID s Summer Programs Freshman Orientation Conferences Array of Services Meal plan use; meals and thrifty cash Cashless spending on and Off campus vis-à-vis Marist Money program On campus residence halls, building and classroom access Library, Book Store, On Campus retail shops Campus vending 6

7 MARIST ONE CARD STAKEHOLDERS Advancement Book Store Business Office Card Services College Activities Computer Store Dining Services Digital Publication Center Fashion Health Services Library Music Department Post Office Security Sodexo Student Financial Services Students/Faculty/Staff 18 Off Campus Vendors 7

8 MARIST MONEY OFF CAMPUS MERCHANTS Applebee s Beach and Body Tanning Salon Campus Deli Cosimo s CVS-Hyde Park CVS-Poughkeepsie E-Z Wash Laundromat Giacomo s Restaurant Ginger Chinese Lola s Café McDonalds Mole Mole Palace Diner P-Ridge Pizza Quiznos Red Robin (near Residence Inn) Yeung Ho Chinese Restaurant Stop & Shop Supermarket 8

9 Feature Comparison Features Smart Card Transform Systems Operating System Windows, AIX, Linux, Windows, Oracle SQL Software Customer owns Software - no software license fees - just an annual maintenance cost Proprietary Software- annual software license fees System Hardware Can be one standalone server or can be virtualized Two servers are required, no virtualization Off campus program Ability to maintain the existing self Op program Option 1 - Self Op program significant level of hardware replacement investment Option 2 - Transform Systems manages via their program with monthly costs Data Interfaces - Banner HR/Student/ Imports for data and meal plans, door access, Web statement Compatible with any data interface Compatible with any data interface Barnes and Noble Transaction interface agent Currently have a transaction gateway - Direct interface is pending There is a Direct interface 9

10 Features Smart card Transform Systems Vending Readers Feature Comparison Supported/Included in proposal Supported/Included in proposal Pay for print/copier reader Event Module Not included in proposal Includes wireless tablet (POS) Not included in proposal Not included in proposal PCI Fully compliant Fully compliant The type of vendor remote support Via Remote desktop Direct open port into the server Transaction clearing Yes Yes Re-carding required No Yes Application Processing Interface (API) - for Banner file feed, the Lenel door access system, Marist Money balance on the web, Marist Money Payroll Deduction 10

11 Smart Card Components Hardware device licenses, applications (*Includes 1 wireless handheld reader) QUOTE COMPARISON TABLE Quote $54,020 Transform Systems Components Hardware devices licenses, applications Quote $0 Off campus program hardware ( payable over 2 yrs.) $6000 Off campus program (MM) hardware $35,740 Hardware: Core system servers Smart Card system can be virtualized The dial up modems must attach to a physical server $0 $3000 Hardware: Core system (2 servers required) No virtualization *Configuration fees apply to CPE $14,000 $63,020 $49,740 Operational Readiness & Enhancement Services Implementation, remote, and on site training $0 Operational Readiness & Enhancement Services $12,000 Implementation, remote, and on site training $23,915 $18,200 One year warranty $6,578 One year warranty 0 Estimated travel costs $10,000 Estimated travel costs $7,770 Total $91,598 Total $99,625 Smart Card Annual Maintenance (No annual % increase, increases only apply when new service or hardware is added) $15, *Current Transform Systems HW/SW Annual Maintenance (new annual maintenance figures were not provided in the quote) $50,000 11

12 WHY CHOOSE SMART CARD S ONE CARD ONE SOLUTION? 30 years in Higher Education Modular design allows flexibility to grow the system at our pace, make changes to the system as needed, and flexibility with cost efficiency Smart Card Campus Solutions is a true developer, welcomes new enhancement ideas, and collaborates with their customers Support and Service 7 x 24 x

13 WHO IS SMART CARD? A leading Card System Solution Provider 30 Years Experience of Providing Campus Card Solutions Over 200 Higher Ed Clients Using Smart Card Solutions 13

14 SMART CARD Mount St Michael Washington Community College University of Rubicon Jenkins University Nathaniel Greene University Morgan College Kingstown College 14

15 SMART CARD BENEFITS Ability to install and test the new Smart Card on a virtualized system while operating the current card system Smart Card has a solid customer support program Smart Card can interface with the same providers as Transform Systems Fully PCI compliant Option to keep the current Off Campus Program without additional cost vs. the Transform System Off Campus Program which is additional monthly recurring costs Self Op off campus program, re-carding is not necessary vs. the Transform system must re-card Marist application programmers will be able to write custom code which will automate repeatable tasks 15

16 SMART CARD CHALLENGES Communication plan Make list of planning, implementation, support issues to be addressed Re-training the stakeholders on a new system Barnes and Noble Transaction Direct Interface not available until 2015 The off campus program will stay on dial up until the design is developed for off campus merchant s high speed (IP) transactions traversing back to Marist College network 16

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18 CONVERSION TIMELINE Begin new system install and test target date June 2014 Create test merchants, test hardware functions and API s (Banner staff, student, meal plans, door access, Bookstore, Payroll deduction) target date June 15 to July 15, 2014 Conversion - target date End of July 2014 June 2014 July

19 OTHER SMART CARD OPTIONS FUTURE ENHANCEMENTS 19

20 ONLINE CARD OFFICE Special Features: Virtual Card Office Card Deactivation Campus may approve parental access Account Maintenance View Account Statements Financial Deposits Parental Prepay No additional Staff required Web Elections Select a Plan to Purchase (example: meal or parking) Purchase of Events, Services, Variable Services and Series of Events Note: can be limited to one or many of the above options 20

21 DINING KIOSK Self Serve Smart Card Dine Kiosk Increase revenue through on screen advertising and speed of service Campus or Credit Card Efficiency of operation Prompt for additional items, i.e. Would you like dessert? Send orders to kitchen display or printer for preparation Orders contain patron name and/or system defined order number 21

22 MOBILE APPS Manage your account via mobile apps Pay for your meals and vending Account deposits, check your balance, lock your account 22

23 CONTACT INFORMATION Pat Goewey Manager of Card Services and Telecommunications Marist College