UK technical non-paper: e-commerce
|
|
- Beverly Richard
- 8 years ago
- Views:
Transcription
1 UK technical non-paper: e-commerce In a letter to Commission President Juncker on 12 January, Prime Minister David Cameron set out the UK vision for the digital single market: The UK proposes that the EU take bold steps to create an open, flexible market with a regulatory framework that reflects the dynamic nature of the digital economy Our vision for the digital single market is one which is digital by default, where it is even easier to operate online across Europe than it is to do things offline in a single state, and where online businesses go through administrative processes once, not 28 times. 1 This technical non-paper develops the e-commerce proposals from the UK vision paper in further detail. E-commerce should bring the reality of the single market closer to consumers and businesses. Consumers should be able to buy the best product at the best price from any Member State. Businesses, in particular SMEs, should be able to reach consumers across Europe simply by providing access to their goods and services online. However, this is far from the current reality. There is clear potential for more consumers to take advantage of buying online in the single market. Only 15% have purchased online from a business based in another EU Member State compared to 47% who have purchased online from a seller based in their home country. 2 Consumers are missing out - one study estimates that a single EU market in e-commerce could deliver gains to consumers of nearly 60 billion from lower prices and 95 billion from extra choice. 3 Barriers remain that prevent consumers buying online across borders. Gaps in EU consumer protection rules, for example on digital content, varied enforcement of existing rules, and a lack of clarity regarding which rules of redress apply all act to undermine consumer confidence in cross-border e-commerce. 4 Consumers are concerned about long delivery times and non-delivery of parcels as well as a lack of information about parcel delivery. 5 There is also some 1 UK vision for the EU s digital economy 2 Consumer Attitudes Towards Cross-border Trade and Consumer Protection, Eurobarometer, Commission, June Civic Consulting (2011), Consumer market study on the functioning of e-commerce and Internet marketing and selling techniques in the retail of goods. Based on a scenario of a 15% share of internet retailing in total EU retail sector UK Department for Business interview with SME, January 2015; unpublished research, European E-commerce Taskforce, 2013; Report from the Commission on the functioning of Regulation (EC) No 2006/2004 on cooperation between national authorities responsible for the enforcement of consumer protection laws (the Regulation on consumer protection cooperation) 5 The European Consumers Centres Network report, European Online Market Place Consumer complaints , September 2012; unpublished research, European E-commerce Taskforce, 2013; Flash Eurobarometer 358, Consumer Attitudes Towards Cross Border Trade and Consumer Protection, June 2013
2 evidence that in certain sectors consumers have faced unfair price discrimination based on their country of residence. 6 And it s still too difficult for businesses, particularly small businesses, to set up and operate online across borders. The lack of a single market means that they find it more difficult to achieve real scale at a global level compared with US competitors. We need to make it easier for businesses to set up at a click of a button and trade immediately across the EU. Many Member States have lengthy bureaucratic processes for company registration and compliance with company law requirements. Registering for VAT and obtaining national domain names can also be complex. 7 Businesses often have to go through up to 28 different administrative processes to meet these requirements, frequently without the possibility of doing it digitally. 8 There are still some differences between the rules applied to consumers in different MS, including labelling and sales promotions rules, 9 and small businesses can suffer from problems with cross-border parcel delivery. 10 Europe needs to take action to ensure consumers have the confidence they need to buy online from other Member States and remove the barriers that dissuade businesses from going online and selling cross-border. Proposals for enhancing consumer confidence in cross-border shopping It can be daunting enough to buy cross-border without worrying that your parcel won t be delivered quickly or that a rogue business will mean it s impossible to get help if there s a problem. The EU needs a common set of consumer rights tailored to the purchase of digital content. These and Europe s other consumer protections need to be easy for consumers to understand and act on, and properly enforced by all Member States working together. Some businesses are simply unaware of their obligations, so they need be better informed of how they should be protecting consumers. The EU must also find creative ways of making it easier for businesses to meet their obligations, as it can be difficult to understand the legal requirements of a consumer s home market. And there ought to be transparency about pricing, and businesses shouldn t unfairly exploit consumers trust in the single market. 11 The Commission therefore should: Propose a common set of consumer rights tailored to the purchase of digital content. This would help create a level playing field and boost consumer confidence. The current legal position for sales of digital content is unclear 6 A report undertaken by Matrix Insight for the European Commission in 2009 ( Study on business practices applying different condition of access based on the nationality or the place of residence of the service recipients ) found prima facie evidence for different treatment based on the place of residence of the customer across the four sectors covered in the study car rental, digital download, online sale of electronic goods and tourism. 7 E-commerce Frontrunners Initiative: Top-level domains project, Mystery Shopper exercise, Sept 2014; unpublished research, European E-commerce Taskforce, E-commerce Frontrunners Initiative; ; 9 Cut EU Red Tape, Business Task Force Report, October 2013; unpublished report, European E-commerce Taskforce, European Commission Green Paper, An integrated parcel delivery market for the growth of e-commerce, Nov UK vision for the EU s digital economy
3 whether they are goods, services or something else. Rights on digital content should be modelled on those for goods but should also reflect the differences between the two. For example, that digital content can be remotely updated, and that intermediaries are often involved in the processing and transmission of digital content. We would like to see a clear set of rights for consumers in relation to digital content (that it should be fit for a particular purpose, meet the description given and be of a satisfactory quality the consumer can reasonably expect) with a clear set of remedies (repair or replacement or failing that a reduction in price). Updates should not reduce the quality of the digital content, and the consumer should have a clear course of action against the trader if a problem occurs with an intermediary with whom the consumer has no relationship. Bring forward proposals to ensure that EU consumer protection rules are easy for consumers to understand and act on, and properly enforced by all Member States working together. This means bringing forward ambitious proposals to improve the enforcement of existing EU consumer rules, including enhanced coordination, allowing the Commission to hold Member States and their national regulators to account for failing to properly enforce EU consumer rules. The Commission should consider whether or not it needs additional powers to do this. It should also propose additional powers for competent national authorities, for example in the areas of test purchases, naming of infringing traders, and interim enforcement measures. These authorities should also be able to investigate and take down illegal and infringing websites without having disproportionate procedures. Ensure that prices for digital products and services should not change unfairly on the basis of where consumers come from in the EU. The Commission should review the extent to which consumers are discriminated against online on the basis of their location and the economic and consumer consequences of this; and propose the necessary steps to address any unfair discrimination. This should build on the Commission s recent initiative with regard to car rental companies. 12 Prices of course can differ legitimately, for example because of sales tax or delivery costs, but there should be no unjustified discrimination based on your IP address. Proposals to make it easier for businesses to set up and operate online, and trade across borders The internet offers innovators unlimited ways of offering better products and services, as long as we don t have regulation that is easy to comply with for the big incumbents but a struggle for all other businesses. We have to design rules that help new entrants by providing a level playing field, not an obstacle course that defeats many would-be online exporters at the first hurdle. The Commission s new investment plan highlights the need to remove barriers to service provision across the EU this approach should apply equally to the digital market UK Vision for the EU s digital economy
4 The Commission therefore should: Bring forward a package of legislative and non-legislative measures to make it easier to set up and operate online across all 28 Member States. There should be a single digital process for every step required in setting up and operating online and, once a company has gone through that process in one MS, it should be valid across the EU. This would cover: o Registering a website domain name, with no requirement for a physical/ service address in the country providing the name. The Commission should consider whether such establishment requirements are consistent with the free movement of goods and services and if necessary take enforcement action. o Enabling companies to be formed within 24 hours, with all company law requirements able to be fulfilled electronically. Not all MS are currently meeting the EU s targets for quick, online registration and MS should be strongly encouraged to make the necessary changes to their domestic legislation to enable companies to do so. o Registering to pay VAT on all e-commerce within the EU through continuing to push for further modernisation and simplification of the VAT rules for business trading across the EU. This includes looking at an expansion of the VAT Mini One Stop Shop IT system which allows businesses to register and declare VAT through one Member State only, and the further development of an EU Web Portal to provide EU businesses with more and better information about the VAT rules in Member States. o Navigating national identity requirements through a secure, businessfriendly, cross-border electronic identity process. This will make it easier for businesses to confirm their identity when dealing with online services anywhere around the EU. That means working with other Member States in the eidas Regulation working group to ensure that businesses and individuals can prove who they are when accessing public or private services online. o Finding information on how to trade online in any Member State. Although some of this is currently provided by mechanisms such as Points of Single Contact (required under the EU Services Directive), the quality of these vary across Member States and they are not always comprehensive (particularly for online operation) or user-friendly. The Commission should propose measures to improve the quality of PSCs when publishing its single market strategy later this year and, building on the current mechanisms, ensure that these effectively deliver information on how to trade online. Ensure the process for collecting VAT works for small and micro businesses operating across borders, to prevent them being discouraged from selling outside their home Member State. The changes to VAT rules which took
5 effect from 1 January 2015 will ensure that large corporates pay tax fairly. But they were agreed before the rise of small, agile online businesses, some of which may face disproportionate difficulties in meeting these requirements. So, in addition to a single point for VAT registration and guidance, consideration should be given to a single cross-border VAT threshold below which businesses should not have to pay VAT or file a VAT return. Once a micro-business is big enough to reach this threshold, the Mini One Stop Shop service should relieve the burden where they operate across borders. Take action to remove national sales promotion laws that dictate when businesses can offer discounts, for examples bans on two-for-one offers. These create arbitrary geographical restrictions to consumers ability to get the best deal from anywhere in the EU. Explore whether there is value in revisiting the Rome I regulation to see how well it is operating in the context of the Digital Single Market. For example, there is an argument that if a UK consumer is happy to accept French law when physically purchasing in France there should be no difference when buying from the same business online, provided the consumer is aware what the relevant law would be. Any revision of Rome I would need to ensure one of its fundamental purposes, the protection of consumers, was maintained. Ensure that the industry-led EU Parcels Roadmap delivers its objectives of achieving a single market in parcel delivery by mid-2015, in particular the availability of more transparent information between operators, retailers and consumers. If this outcome is not achieved, the Commission should take further action, including considering the potential for regulatory solutions, taking into account the need to maintain the competitive and innovative domestic parcels markets that exist in some Member States. Review labelling rules to consider whether physical consumer labelling (for example, on clothing and non-essential information on food) could be optional where the relevant information is provided online at the point of purchase. Online retailers would have to provide exactly the same information in order that consumer protections are not weakened for online buyers, but would have the freedom to provide the information digitally rather than physically on the product. Engage with industry to understand the role of identity in delivering online services, such as in the financial sector where there are regulatory requirements around the user's identity, and in the sharing economy where building trust in the user is important to business growth. Push for the timely implementation of the Interchange Fee Regulation and agreement to update the Payments Services Directive. The completion of these legislative measures will remove significant barriers to e-commerce and benefit EU business and consumers by reducing costs. The Commission should focus on the implementation of these measures once agreed, and to be proactive and ambitious in developing new proposals.
UK vision for the EU s digital economy
UK vision for the EU s digital economy Europe s electronic communications landscape has transformed into a digital world. A world dominated by internet platforms, constantly altered by new and at times
More informationINCEPTION IMPACT ASSESSMENT. A. Context, Subsidiarity Check and Objectives
TITLE OF THE INITIATIVE LEAD DG RESPONSIBLE UNIT AP NUMBER LIKELY TYPE OF INITIATIVE INCEPTION IMPACT ASSESSMENT Proposal on contract rules for online purchase of digital content and tangible goods DG
More informationCOMMUNICATION FROM THE COMMISSION TO THE COUNCIL, THE EUROPEAN PARLIAMENT AND THE EUROPEAN ECONOMIC AND SOCIAL COMMITTEE
EN EN EN EUROPEAN COMMISSION Brussels, COM(2010) COMMUNICATION FROM THE COMMISSION TO THE COUNCIL, THE EUROPEAN PARLIAMENT AND THE EUROPEAN ECONOMIC AND SOCIAL COMMITTEE Removing cross-border tax obstacles
More informationQUESTIONNAIRE ON CONTRACT RULES FOR ONLINE PURCHASES OF DIGITAL CONTENT AND TANGIBLE GOODS
QUESTIONNAIRE ON CONTRACT RULES FOR ONLINE PURCHASES OF DIGITAL CONTENT AND TANGIBLE GOODS Information about the respondent 1. Please enter your full name OR the name of the organisation / company / institution
More informationEU regulatory framework for e-commerce
EU regulatory framework for e-commerce WTO Workshop Geneva, 18 th June 2013 Denis Sparas European Commission Directorate General for Internal Market and Services Outline E-commerce Directive E-commerce
More informationPILLAR 1: BETTER ACCESS FOR CONSUMERS AND BUSINESSES TO ONLINE GOODS AND SERVICES ACROSS EUROPE
European Commission sets out building blocks for a Digital Single Market May 2015 The European Commission (the Commission) s announcement of its Digital Single Market Strategy shows both a frustration
More informationSINGAPORE LEMON LAW PASSED IN PARLIAMENT
SINGAPORE LEMON LAW PASSED IN PARLIAMENT Amendments to Consumer Protection (Fair Trading) Act, Hire Purchase Act and Road Traffic Act commonly referred to as Lemon Law, to take effect from Sept 2012 1
More informationCOMMISSION STAFF WORKING DOCUMENT. Executive Summary of the Impact Assessment. Accompanying the document
EUROPEAN COMMISSION Brussels, 11.9.2013 SWD(2013) 332 final COMMISSION STAFF WORKING DOCUMENT Executive Summary of the Impact Assessment Accompanying the document Proposal for a Regulation of the European
More informationVAT Treatment of Cross Border Transactions in the Single Market
RESPONSE TO GREEN PAPER COM (2010) 695 On the Future of VAT Introduction The European Council of Optometry and Optics (ECOO) would like to thank you for this opportunity to submit views. As an organisation
More informationTHE INTERNAL MARKET IS THE KEY DRIVER FOR ECONOMIC GROWTH
THE INTERNAL MARKET IS THE KEY DRIVER FOR ECONOMIC GROWTH Position of the Austrian Federal Economic Chamber on a future Internal Market Strategy for goods and services July 2015 Contact: In Brussels: Kornelia
More informationSERVICES DIRECTIVE DOING BUSINESS MADE EASIER
SERVICES DIRECTIVE DOING BUSINESS MADE EASIER Less red tape Faster procedures Easier market access ?WHAT IS THE SERVICES DIRECTIVE? The Services Directive is a European law that aims to make life easier
More informationMulti Country Inventory (MCI) shipments and VAT
Multi Country Inventory (MCI) shipments and VAT Do not let VAT be a barrier to using MCI Programme May 2014 All content in this webinar and this presentation is prepared by Meridian Global Services. Amazon
More informationQ2: What does Lemon Law cover? Does it cover secondhand goods and sale/discounted items?
Lemon Law FAQs Background Q1: What does the new law provide for? A1: More Clarity on Burden of Proof and Rights Period: Under the Lemon Law, if a defect is detected within 6 months, it is presumed that
More informationARE THE POINTS OF SINGLE CONTACT TRULY MAKING THINGS EASIER FOR EUROPEAN COMPANIES?
ARE THE POINTS OF SINGLE CONTACT TRULY MAKING THINGS EASIER FOR EUROPEAN COMPANIES? SERVICES DIRECTIVE IMPLEMENTATION REPORT NOVEMBER 2011 EUROPEAN COMPANIES WANT WELL-FUNCTIONING POINTS OF SINGLE CONTACT
More informationCOMMUNICATION FROM THE COMMISSION TO THE EUROPEAN PARLIAMENT, THE COUNCIL, THE EUROPEAN ECONOMIC AND SOCIAL COMMITTEE AND THE COMMITTEE OF THE REGIONS
EUROPEAN COMMISSION Brussels, 25.5.2016 COM(2016) 320 final COMMUNICATION FROM THE COMMISSION TO THE EUROPEAN PARLIAMENT, THE COUNCIL, THE EUROPEAN ECONOMIC AND SOCIAL COMMITTEE AND THE COMMITTEE OF THE
More informationUNITED NATIONS ECONOMIC COMMISSION FOR EUROPE
UNITED NATIONS ECONOMIC COMMISSION FOR EUROPE United Nations Centre for Trade Facilitation and Electronic Business (UN/CEFACT) MOBILE BUSINESS Developing Guiding Principles, measures and good practice
More informationAn Optional Common European Sales Law: Advantages and Problems Advice to the UK Government
An Optional Common European Sales Law: Advantages and Problems Advice to the UK Government November 2011 AN OPTIONAL COMMON EUROPEAN SALES LAW: ADVANTAGES AND PROBLEMS Advice to the UK Government from
More informationWhite paper. Cross-border e-commerce: Rethinking distribution networks. www.landmarkglobal.com
White paper Cross-border e-commerce: Rethinking distribution networks White Paper. Cross-border e-commerce: Rethinking distribution networks 2 Table of content Cross-border e-commerce is on the up 3 Evolution
More informationE-commerce. A promising future. Anacom conference
E-commerce A promising future Anacom conference Joost Vantomme Lisbon, 6 October 2011 Agenda 1. The context 2. What does the consumer say? 3. What does the regulatory community undertake? 4. The bpost
More informationProposal for a DIRECTIVE OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL
EUROPEAN COMMISSION Brussels, 9.12.2015 COM(2015) 635 final 2015/0288 (COD) Proposal for a DIRECTIVE OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on certain aspects concerning contracts for the online
More informationBEUC s contribution on Cloud Computing for the Public Hearing in the ITRE Committee, European Parliament, 29 May 2013
BEUC s contribution on Cloud Computing for the Public Hearing in the ITRE Committee, European Parliament, 29 May 2013 Contact: Digital and Consumer Contracts Teams digital@beuc.eu - consumercontracts@beuc.eu
More informationE- COMMERCE IN EUROPE & PORTUGAL
E- COMMERCE IN EUROPE & PORTUGAL ALEXANDRE NILO FONSECA President, ACEPI Portuguese E- Commerce Associa?on Board Member, EMOTA European Mul?- Channel and Online Trade Associa?on alexandre.n.fonseca@acepi.pt
More informationCOMMISSION STAFF WORKING DOCUMENT. A Digital Single Market Strategy for Europe - Analysis and Evidence. Accompanying the document
EUROPEAN COMMISSION Brussels, 6.5.2015 SWD(2015) 100 final COMMISSION STAFF WORKING DOCUMENT A Digital Single Market Strategy for Europe - Analysis and Evidence Accompanying the document Communication
More informationCOMMUNICATION FROM THE COMMISSION TO THE EUROPEAN PARLIAMENT, THE COUNCIL AND THE EUROPEAN ECONOMIC AND SOCIAL COMMITTEE
EUROPEAN COMMISSION Brussels, 9.12.2015 COM(2015) 633 final COMMUNICATION FROM THE COMMISSION TO THE EUROPEAN PARLIAMENT, THE COUNCIL AND THE EUROPEAN ECONOMIC AND SOCIAL COMMITTEE Digital contracts for
More informationCOMMENTARY. European Commission Launches E-Commerce Sector Inquiry. What are Sector Inquiries?
MAY 2015 COMMENTARY European Commission Launches E-Commerce Sector Inquiry The European Commission (the Commission ) has launched a sector inquiry of the e-commerce sector in Europe. 1 This is a far-reaching
More informationIFIP Summer School 2016 on Privacy and Identity Management
IFIP Summer School 2016 on Privacy and Identity Management Consumer Privacy and Trust 24 August 2016, Karlstad University Jolanda Girzl Konsument Europa/ECC Sweden European Consumer Centres Centres in
More informationEuroCommerce position on geoblocking. Main message
EuroCommerce position on geoblocking Date: 23 December 2015 UPDATED: 1 March 2016 Contact: Joanna Lopatowska, lopatowska@eurocommerce.eu Main message Retailers need to be free to determine where they sell,
More informationPublic consultation on Building a Capital Markets Union
Case Id: 6793f8c7-c6ef-45dd-8987-665fe5775337 Date: 13/05/2015 23:30:38 Public consultation on Building a Capital Markets Union Fields marked with * are mandatory. Introduction The purpose of the Green
More informationWhen developing your Marketing Plan you will need to consider some important factors such as:
Guide to Export Success Marketing Export marketing means exporting goods to other countries of the world as per the procedures framed by the exporting country as well as by the importing country and you
More informationETNO Reflection Document on EC consultation: VAT The place of supply of services to non-taxable persons
March 2005 ETNO Reflection Document on EC consultation: VAT The place of supply of services to non-taxable persons Executive Summary: The EU Commission has in 2004 made proposals for the place of supply
More informationTogether the 190,000 businesses we represent employ nearly 7 million people, about one third of the private sector-employed workforce.
The Role of Online Platforms The Confederation of British Industry The CBI is the UK s premier business lobbying organisation, and is a confederation of 140 trade associations, representing mostly smaller
More informationDate: 7 March 2014. Dear Colleagues, White label providers Call for evidence
To: Domestic and non-domestic suppliers, white label providers, consumers, consumer organisations, academics and other interested parties Direct Dial: 0207 901 0533 Email: white.labels@ofgem.gov.uk Dear
More informationConsumer trends in online shopping and shipping
Consumer trends in online shopping and shipping What today s consumers in the US and Europe are buying online, and how businesses can position themselves to capture this international market Introduction
More informationCOMMUNICATION FROM THE COMMISSION TO THE EUROPEAN PARLIAMENT, THE COUNCIL, THE EUROPEAN ECONOMIC AND SOCIAL COMMITTEE AND THE COMMITTEE OF THE REGIONS
EN EN EN EUROPEAN COMMISSION Brussels, xxx COM(2011) yyy final COMMUNICATION FROM THE COMMISSION TO THE EUROPEAN PARLIAMENT, THE COUNCIL, THE EUROPEAN ECONOMIC AND SOCIAL COMMITTEE AND THE COMMITTEE OF
More informationConsumer rights to return faulty goods
Consumer rights to return faulty goods Standard Note: SN/HA/2239 Last updated: 2 April 2012 Author: Lorraine Conway Section Home Affairs Section The Sale of Goods Act 1979, as amended by the Sale and Supply
More informationParasitic copying is unfair play
Parasitic copying is unfair play Toy Industries of Europe (TIE) has developed this document following the European Commission s call for comments on its retail market monitoring report, Towards more efficient
More informationAchievements and challenges of the single market. S&D responses to citizens top 10 concerns
Achievements and challenges of the single market S&D responses to citizens top 10 concerns The European economic model must be based on three principles: competition which stimulates, co-operation which
More informationEvery connection is a new opportunity. Global Ecommerce, delivered
Every connection is a new opportunity Global Ecommerce, delivered Promise of Global Ecommerce, delivered Now selling to global customers on the web is as easy as buying on it. 1 For online shoppers around
More informationCOMMISSION STAFF WORKING DOCUMENT. on the implementation of the definitive VAT regime for intra-eu trade
EUROPEAN COMMISSION Brussels, 29.10.2014 SWD(2014) 338 final COMMISSION STAFF WORKING DOCUMENT on the implementation of the definitive VAT regime for intra-eu trade EN EN 1. INTRODUCTION In international
More informationInternet Delivery Charges to the Highlands of Scotland
Internet Delivery Charges to the Highlands of Scotland Law & Guidance Highland Council Trading Standards September 2014 The Highland Council Area The Highland Council is the largest local authority area
More informationROADMAP FOR THE REFIT OF THE CONSUMER LAW ACQUIS 2016
The Consumer Voice in Europe ROADMAP FOR THE REFIT OF THE CONSUMER LAW ACQUIS 2016 Comments to the European Commission Contact: Christoph Schmon consumerrights@beuc.eu BUREAU EUROPEEN DES UNIONS DE CONSOMMATEURS
More informationThe Business Value of e-invoicing
STERLING COMMERCE WHITE PAPER The Business Value of e-invoicing A new look at the challenges, trends and opportunities in the global marketplace Table of Contents 3 Executive summary 4 Situation overview
More information(DRAFT)( 2 ) MOTION FOR A RESOLUTION
05 Motions for resolutions, and other B8 documents 05_09. Motions to wind up debate on statements by other institutions: Rule 123(2) Cover page EUROPEAN PARLIAMENT 2014 2019 Plenary sitting [.2014] B[8-/2014](
More informationCitizens Advice Service response to European Commission Consultation on cross-border parcel delivery
27 July 2015 European Commission Directorate General for Internal Market, Industry, Entrepreneurship and SMEs Unit D3 Public Interest Services B-1049 Bruxelles Belgium Email: grow-dms-parcel-initiative@ec.europa.eu
More informationFebruary 2015. Are You Ready for E-invoicing?
February 2015 Are You Ready for E-invoicing? CONTENT Introduction... 3 1. SME Pain Points...4 2. E-invoicing Market... 5 2.1 European e-invoicing market...5 2.2 U.S. e-invoicing market... 6 3. E-invoicing
More informationUnder European law teleradiology is both a health service and an information society service.
ESR statement on the European Commission Staff Working Document on the applicability of the existing EU legal framework to telemedicine services (SWD 2012/413). The European Society of Radiology (ESR)
More informationOnline response of Pearle to the questionnaire Response to selected questions targeted to business federations
Public consultation on the future of electronic commerce in the internal market and the implementation of the Directive on Electronic commerce (2000/31/EC) 5 November 2010 Online response of Pearle to
More informationEU Data Protection Reform
EU Data Protection Reform What benefits for businesses in Europe? Fact sheet January 2016 Vĕra Jourová Commissioner for Justice, Consumers and Gender Equality Directorate-General for Justice and Consumers
More informationBecome a registered seller with the new Rochdale Online Department Store
122 Yorkshire Street Rochdale OL16 1LA Tel: 01706 523583 Fax: 0871 277 3040 store@rochdaleonline.co.uk www.rochdaleonline.co.uk/store At work, at home, on the move Become a registered seller with the new
More informationFIN-NET. Settling cross-border financial disputes out of court. Consumer guide
FIN-NET Settling cross-border financial disputes out of court Consumer guide FIN-NET Settling cross-border financial disputes out of court This booklet gives you information on: þ what to do if you have
More informationPosition Paper e-regulation
Position Paper e-regulation Ecommerce Europe s Proposal for Sustainable Growth of E-commerce in Europe www.ecommerce-europe.eu POSITION PAPER 3 Table of contents 1 Introduction 4 5.1.4 Harmonisation and
More informationCONSULTATION DOCUMENT REVIEW OF THE EUROPEAN VENTURE CAPITAL FUNDS (EUVECA) AND EUROPEAN SOCIAL ENTREPRENEURSHIP FUNDS (EUSEF) REGULATIONS
EUROPEAN COMMISSION Directorate-General for Financial Stability, Financial Services and Capital Markets Union FINANCIAL MARKETS Asset management CONSULTATION DOCUMENT REVIEW OF THE EUROPEAN VENTURE CAPITAL
More information1 Ecommerce Europe 1
Ecommerce Europe 1 1 2 2 E-LOGISTICS - A NEED FOR INTEGRATED EUROPEAN SOLUTIONS Ecommerce Europe represents 16 national e- commerce associations and 25,000+ companies selling products and/or services online
More informationDistance selling: sale of consumer goods over the internet or telephone etc
Distance selling: sale of consumer goods over the internet or telephone etc Standard Note: SN/HA/5761 Last updated: 23 February 2012 Author: Section Lorraine Conway Home Affairs Section Many people shop
More informationSocial and Legal Issues in Informatics. E-Commerce
Social and Legal Issues in Informatics MSc Management IS and Services Science E-Commerce Giovanna Di Marzo Serugendo Giovanna.Dimarzo@unige.ch, room B 235, 022 379 00 72 1 Overview E-Commerce Web Auctions
More informationHMRC Business Education
Research report HMRC Business Education Business Customer & Strategy June 2011 Behavioural Evidence & Insight Team About Business Customer & Strategy (BC&S) Business Customer & Strategy is part of Business
More informationPwC study: The impact of the revision of the Insurance Mediation Directive. Background note
1 PwC study: The impact of the revision of the Insurance Mediation Directive Background note I. Background In the context of the review of the Insurance Mediation Directive (IMD), the European Commission
More informationBUDGET 2015 RETAIL FUNDAMENTAL TO RECOVERY 1 REI BUDGET 2015 SUBMISSION
BUDGET 2015 RETAIL FUNDAMENTAL TO RECOVERY 1 REI BUDGET 2015 SUBMISSION In order to sustain our recovery, grow the economy and support employment in the Irish retail industry, we call for the following
More informationResponse to the European Commission consultation on. European Data Protection Legal Framework
Response to the European Commission consultation on European Data Protection Legal Framework A submission by Acxiom (ID number 02737212854-67) Correspondence Address: Martin-Behaim-Straße 12, 63263 Neu-Isenburg,
More informationCOMPLYING WITH THE E-COMMERCE REGULATIONS 2002
COMPLYING WITH THE E-COMMERCE REGULATIONS 2002 You should read this guide if you. advertise goods or services online (i.e. via the Internet, interactive television or mobile telephone) sell goods or services
More informationVAT Rules for supplies of Broadcasting, Telecommunications and Electronic Provided Services
VAT Rules for supplies of Broadcasting, Telecommunications and Electronic Provided Services From 1 January 2015, there are major changes to the VAT treatment of Broadcasting, Telecommunications and Electronically
More informationMEMO/09/143. General What are interchange fees? Brussels, 1 st April 2009
MEMO/09/143 Brussels, 1 st April 2009 Antitrust: Commissioner Kroes notes MasterCard's decision to cut cross-border Multilateral Interchange Fees (MIFs) and to repeal recent scheme fee increases frequently
More informationCOMMUNICATION FROM THE COMMISSION TO THE EUROPEAN PARLIAMENT, THE COUNCIL, THE EUROPEAN ECONOMIC AND SOCIAL COMMITTEE AND THE COMMITTEE OF THE REGIONS
EUROPEAN COMMISSION Brussels, 6.5.2015 COM(2015) 192 final COMMUNICATION FROM THE COMMISSION TO THE EUROPEAN PARLIAMENT, THE COUNCIL, THE EUROPEAN ECONOMIC AND SOCIAL COMMITTEE AND THE COMMITTEE OF THE
More informationDECISION ON DETERMINING THE INTERCHANGE FEE IN VISA AND MASTERCARD SYSTEMS
DECISION ON DETERMINING THE INTERCHANGE FEE IN VISA AND MASTERCARD SYSTEMS The proceedings initiated upon a complaint of the Polish Organisation of Commerce and Distribution, were conducted under Polish
More informationElectronic Commerce and Competition (October 2000)
Office of Economic Competition Electronic Commerce and Competition (October 2000) 1. Introduction The competition policy approach towards electronic commerce - as the market is in continuous change - is
More informationChecklist for consumers - General e-commerce
Checklist for consumers - General e-commerce Know the trader Try to shop on a familiar or recommended site and make sure you have the name and full contact details, including postal address, of the web
More informationPUBLIC PROCUREMENT CONTRACTS
PUBLIC PROCUREMENT CONTRACTS Public authorities conclude contracts to ensure the supply of works and delivery of services. These contracts, concluded in exchange for remuneration with one or more operators,
More informationPrivacy and Transparency for Consumer Trust and Consumer Centrality
1 1 2 2 Ecommerce Europe is the association representing around 5000+ companies selling products and/or services online to consumers in Europe. Ecommerce Europe is a major stakeholder in policy issues
More informationLEGAL REQUIREMENTS FOR ONLINE SALE IRELAND
LEGAL REQUIREMENTS FOR ONLINE SALE IRELAND MARCH 2014 THE PURPOSE OF THIS NOTE IS TO EXPLAIN THE MAIN LEGAL REQUIREMENTS FOR A TRADER WHO WISHES TO CONDUCT ONLINE BUSINESS IN IRELAND THE EUROPEAN COMMUNITIES
More informationPrivacy in the Cloud: Data Protection and Security in Cloud Computing
SPEECH/11/859 Viviane REDING Vice-President of the European Commission, EU Justice Commissioner Privacy in the Cloud: Data Protection and Security in Cloud Computing Round-table High Level conference on
More informationOnline Insurance Intermediaries
1 st Conference of AIDA Polish Chapter Warsaw, 12 October 2012 Online Insurance Intermediaries E-insurance vs insurance intermediaries undertakings? NO Mediation to which IMD 2 applies: a) insurance intermediary
More informationREDUCTION OF BUREAUCRATIC BARRIERS FOR SUCCESSFUL PV DEPLOYMENT IN THE EU KEY RECOMMENDATIONS
REDUCTION OF BUREAUCRATIC BARRIERS FOR SUCCESSFUL PV DEPLOYMENT IN THE EU KEY RECOMMENDATIONS September 2011 THE PV LEGAL PROJECT Many countries have already recognised the potential of solar energy and
More informationPolicy and market solutions to stimulate cross-border e-commerce in Europe
1 Policy and market solutions to stimulate cross-border e-commerce in Europe April April 2015 2015 1 2 ECOMMERCE EUROPE S NEW PROPOSALS TO STIMULATE CROSS-BORDER E-COMMERCE Ecommerce Europe is the association
More informationUK Government call for views
DRAFT DIRECTIVES ON THE ONLINE SALE OF DIGITAL CONTENT AND TANGIBLE GOODS UK Government call for views JANUARY 2016 Contents Draft Directives on the online sale of digital content and tangible goods...
More informationUK Response to the Commission Green Paper on Capital Markets Union BUILDING A STRONG CAPITAL MARKETS UNION
UK Response to the Commission Green Paper on Capital Markets Union BUILDING A STRONG CAPITAL MARKETS UNION The UK welcomes the opportunity to respond to this consultation. Creating a Capital Markets Union
More informationEcommerce Applications 2009/10. E-Commerce Applications UK e-commerce Regulations
E-Commerce Applications UK e-commerce Regulations Overview Regulation provisions Who does it affect Court jurisdiction Information requirements Electronic communications Electronic contracting What is
More information1 Data Protection Principles
Today, our personal information is being collected, shared, stored and analysed everywhere. Whether you are browsing the internet, talking to a friend or making an online purchase, personal data collection
More informationPosition Paper. Introduction. General Remarks. Online Platforms
Position Paper UEAPME 1 s reply to the Public Consultation on Regulatory environment for platforms, online intermediaries, data and cloud computing and the collaborative economy. Introduction UEAPME welcomes
More informationPosition Paper Cross Border e-logistics
Position Paper Cross Border e-logistics A Need for Integrated European E-Logistics Solutions www.ecommerce-europe.eu POSITION PAPER 3 Table of contents Summary Summary & Recommendations 3 Introduction
More informationSWOT Analysis of E-Commerce
Advance in Electronic and Electric Engineering. ISSN 2231-1297, Volume 4, Number 6 (2014), pp. 663-668 Research India Publications http://www.ripublication.com/aeee.htm SWOT Analysis of E-Commerce Ms Kiran
More informationMaster Move in Mastering the Online Multi-Channel. Mark Craig Business Development Manager
Master Move in Mastering the Online Multi-Channel Mark Craig Business Development Manager Agenda What is multichannel? Opportunities & challenges of multichannel The need to be platform agnostic One high
More informationFinal Report Part 1: Synthesis Report
Executive Agency for Health and Consumers Consumer market study on the functioning of e-commerce and Internet marketing and selling Final Report Part 1: Synthesis Report Prepared by Subcontractors: TNS
More informationLabour s Policy Review. Real Energy Market Reform
Labour s Policy Review Real Energy Market Reform REAL ENERGY MARKET REFORM The energy market must be radically reformed so that people pay a fair price for their energy Energy bills are soaring, up by
More informationComments and proposals on the Chapter IV of the General Data Protection Regulation
Comments and proposals on the Chapter IV of the General Data Protection Regulation Ahead of the trialogue negotiations later this month, EDRi, Access, Panoptykon Bits of Freedom, FIPR and Privacy International
More informationAUSTRALIAN GOVERNMENT PRODUCTIVITY COMMISSION. Economic Structure and Performance of the Australian Retail Industry
AUSTRALIAN GOVERNMENT PRODUCTIVITY COMMISSION Economic Structure and Performance of the Australian Retail Industry Bicycle Industries Australia Ltd Suite 324, 1 Queens Road Melbourne VIC 3004 Bicycle Industries
More informationMobile TV: The time to act is now
SPEECH/07/154 Viviane Reding Member of the European Commission responsible for Information Society and Media Mobile TV: The time to act is now Mobile TV Conference, International CeBIT Summit Hannover,
More informationAN INSIDE VIEW FROM THE EU EXPERT GROUP ON CLOUD COMPUTING
AN INSIDE VIEW FROM THE EU EXPERT GROUP ON CLOUD COMPUTING 1. Overview and Background On 27 September 2012, the European Commission adopted a strategy for "Unleashing the potential of cloud computing in
More informationFacilitating a competitive environment for SMEs to develop future Internet business models
SPEECH/10/388 Neelie Kroes European Commission Vice-President for the Digital Agenda Facilitating a competitive environment for SMEs to develop future Internet business models Telecom Conference of the
More informationWhat is a Domain Name?
What is a Domain Name? First of all, let s just make sure you know what a domain name is. www.google.com www.amazon.com www.youtube.com These are domain names. It s simply the name of your site... www.yoursite.com.
More informationEcommerce Europe. Analysis of the survey Barriers to Growth. www.ecommerce-europe.eu. National Associations of Ecommerce Europe
Ecommerce Europe Analysis of the survey Barriers to Growth www.ecommerce-europe.eu National Associations of Ecommerce Europe June 2015 BARRIERS TO GROWTH Table of contents Introduction... 4 Chapter 1
More informationecommerce Industry Outlook 2016 Satisfying shoppers who want anything, anywhere, anytime!
ecommerce Industry Outlook 2016 Satisfying shoppers who want anything, anywhere, anytime! Here s to a fantastic 2016! 2016 will be another amazing year for the ecommerce industry, as consumers increasingly
More informationSurcharging is harmful to consumers
Visa Europe response to the consultation of the Competition and Consumer Section of the Department of Jobs, Enterprise and Innovation on the early transposition of Article 19 of the Consumer Rights Directive
More informationStudy on the Impact of E-Commerce on Tax and Accounting Activities
World Applied Sciences Journal 24 (4): 534-539, 2013 ISSN 1818-4952 IDOSI Publications, 2013 DOI: 10.5829/idosi.wasj.2013.24.04.329 Study on the Impact of E-Commerce on Tax and Accounting Activities Claudiu
More informationDEUTSCHE BANK RESPONSE TO THE REPORT OF THE EXPERT GROUP ON CUSTOMER MOBILITY IN RELATION TO BANK ACCOUNTS
Deutsche Bank Dr. Bernhard Speyer/Dr. Stefan Schäfer Deutsche Bank AG/DB Research P.O. Box 60272 Frankfurt, Germany e-mail: stefan-a.schaefer@db.com Tel. +49 (0)69 910 31832 Fax +49 (0)69 910 31743 03.09.2007
More informationBPI (BRITISH RECORDED MUSIC INDUSTRY) LIMITED
BPI (BRITISH RECORDED MUSIC INDUSTRY) LIMITED RESPONSE TO DEPARTMENT FOR BUSINESS INNOVATION & SKILLS CONSULTATION ON THE SUPPLY OF GOODS, SERVICES AND DIGITAL CONTENT OCTOBER 2012 Page 1 BPI (BRITISH
More informationMaking tax easier, quicker and simpler for small business
Making tax easier, quicker and simpler for small business Response to the Office of Tax Simplification s Small business tax review: Final report HMRC administration March 2012 Introduction At Budget 2012
More informationEnergy: Price Comparison Tools BEUC response to the CEER public consultation on the draft advice on Price Comparison Tools
Energy: Price Comparison Tools BEUC response to the CEER public consultation on the draft advice on Price Comparison Tools Contact: Guillermo Beltrà energy@beuc.eu Ref.: X/2012/003-17/01/12 Recommendation
More informationCOMMUNICATION FROM THE COMMISSION
EUROPEAN COMMISSION Brussels, XXX [ ](2013) XXX COMMUNICATION FROM THE COMMISSION A roadmap for completing the single market for parcel delivery Build trust in delivery services and encourage online sales
More information