COURSE SYLLABUS ECONOMICS OF HEALTH CARE AND SOCIAL ORGANIZATIONS

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1 Course title: COURSE SYLLABUS ECONOMICS OF HEALTH CARE AND SOCIAL ORGANIZATIONS Study programme and level Study field Academic year Semester Management in health and social welfare 2 nd degree Bologna Study programme Course type Obligatory subject University course code: Lectures Seminar Tutorial Laboratory work Field work Individ. work ECTS Lecturer: Aleš Novak,PhD,Assistant professor Languages: Lectures: Slovene Tutorial: Slovene Prerequisits: Knowledge of basic economic terminology. Content (Syllabusoutline): Review of basic economic categories; categories of operating efficiency, efficiency ratios, categories of performance, performance ratio,cost perspective of operations, different divisions of costs, financial position perspective of operations, cash flows. Readings: Melavc, D. in Novak A. (2007), Controlling. Kranj, Moderna Organizacija. Rebernik, M. (2008), Ekonomika podjetja. Ljubljana, Gospodarski vestnik.

2 Objectives and competences: The basic goal of the subject is to qualify the students for dealing with the particular categories on all the mentioned themes. Partial objectives correspond to the lower levels of the covered subject. Intended learning outcomes: Knowledge and Understanding: The students obtain the knowledge which will be essential for understanding of non-profit (NPO) organisation of the health care or social character. Single specific methods within single theme will qualify the students for practical performance of certain, mainly economic-based tasks. Learning and teaching methods: lectures, practical sessions, cases, seminars, team work. Assessment: Weight (in %) Assessment of the written seminar work and its 70 presentation Assessment of the written exam 30

3 Course title: MASTER THESIS COURSE SYLLABUS Study programme and level Study field Academic year Semester Management in health and social welfare 2 nd degree Bologna Study programme Course type University course code: Lectures Seminar Tutorial Laboratory work Field work Individ. work ECTS Lecturer: Languages: Lectures: Slovene Tutorial: Slovene Prerequisits: No prerequisits. Content (Syllabusoutline): 1. Cover. 2. Inside title page. 3. Statement of the candidate about his authorship of the master thesis. 4. Acknowledgement. 5. Summary of the graduate thesis in Slovenian and a foreign (English or German) language and key words. 6. Review of the subject index. 7. Review of the tables index. 9. Review of the supplements index. 10. Introduction. 11. Theoretical basis. 12. Practical part of the graduate thesis concerning a problem. 13. Contribution of the graduate thesis to the professional field.

4 14. Conclusion. 15. Literature and sources. 16. Supplements (if needed). 17. Glossary (if needed). 18. Abbreviations and acronymes (if needed). Readings: The literature should be quoted according to the APA style. Objectives and competences: The master thesis is a written document by means of which the student proves his ability to use the theoretical knowledge and in his practical work achieved experiences in resolving a problem chosen by applying for a theme of his graduate thesis. In his graduate thesis the student presents the ability to choose and use his national and foreign professional literature and additional sources in order to solve the chosen problem. Intended learning outcomes: Knowledge and Understanding: Knowledge of the broader professional field to which belongs the master thesis and special knowledge of the glossary concerned by the master thesis. The emphasis is on the practical skills and relatively more simple methodologies of collecting, processing and presenting data. Transferable/Key Skills and other attributes: Documenting and expressing the subject in a professional way, mastering the solving of the professional problems, independent presentation of the key conclusions and ability in arguing. Learning and teaching methods: The content and the structural aspect of the thesis is monitored and presented by tutor during his consultations and seminary work. Assessment: Weight (in %) Content of the master thesis Defense 80 20

5 Course title: COURSE SYLLABUS PROCESS MANAGEMENT IN HEALTH AND SOCIAL ORGANIZATIONS Study programme and level Study field Academic year Semester Management in health and social welfare 2 nd degree Bologna Study programme Course type Obligatory subject University course code: Lectures Seminar Tutorial Laboratory work Field work Individ. work ECTS Lecturer: Tomaž Kern, PhD, Full professor Languages: Lectures: Slovene Tutorial: Slovene Prerequisits: Accomplished knowledge, which are acquired at first and second year's subjects. Content (Syllabusoutline): Methodological bases: Theoretical bases for process approaches to design, redesign management of business processes. Methodological bases for design, redesign and management of business processes from process point of view. Process Management. Process redesign. Preparing project for redesign. Modeling AS-IS processes. Analyzing AS-IS processes. Key processes redesign. Adjusting remaining aspects of business system to renovated processes.

6 Renovated system implementation. Applicative part: Use of computer tools for processes management. Use of computer tools for designing and redesigning of key business processes. Readings: Kern T. Management, oblikovanje in prenavljanje poslovnih procesov. Fakulteta za organizacijske vede, Kranj, (študijsko gradivo v pripravi). Scheer A..W.: Business Process Engineering. Reference Models for Industrial Enterprises. Completed Revised end Enlarged Edition. Springer-Verlag Berlin, Germany, (poleg temeljne literature bo pripravljen še spisek dodatne študijske literature). Objectives and competences: acquire theoretical and methodological knowledge of management, design and redesign business processes area, acquire the methodology for management, design and redesign business processes, acquire methods and techniques for analyzing business process suitability for redesign, acquire influential factors on redesigned business processes design, restrains techniques and tools that enable renovated processes evaluation. Intended learning outcomes: Knowledge and Understanding: understanding theoretical and methodological bases of business processes management, design and redesign, methodological knowledge of preparing business processes redesign project, acquainting of influential factors at processes design and redesign, acquainting of methods and techniques for evaluating redesigned process, Transferable/Key Skills and other attributes: ability for managing process teams, co-operation in process teams, ability for preparation and co-operation in business processes redesigning projects. Learningandteachingmethods: Lectures Seminar Tutorial Assessment: Weight (in %) Examination Seminar work results Tutorial results

7 Course title: COURSE SYLLABUS HUMAN RESOURCE MANAGEMENT AND COMMUNICATION IN HEALTH AND SOCIAL ORGANIZATIONS Study programme and level Study field Academic year Semester Management in health and social welfare 2 nd degree Bologna Study programme Course type Obligatory subject University course code: Lectures Seminar Tutorial Laboratory work Field work Individ. work ECTS Lecturer: Marko Ferjan, PhD, Full professor Languages: Lectures: slovene Tutorial: slovene Prerequisits: No prerequisits. Content (Syllabusoutline): Theories of HRM Theories of Business Communication (short overview) Theories of Public Relations (short overview) The Theoretical Models of Public Relations Theory of Internal Communication The Theoretical Models of Internal Communication Conflict Management Internal Negotiations Lobbying

8 Internal Communication Methods and Activities Internal Marketing Crisis Communication Communication Climate Readings: Bernardin, H. J. (2003)»Human resource management«3rd ed McGraw-Hill, Boston. Brečko, D. (2005),»Profesionalizacija kadrovske vloge/funkcije«, HRM. - ISSN vol. 3, no. 9, pg Dimovski, V. Žnidaršič, J. (2008).»Nove perspektive ravnanja z ljudmi pri delu glede na aktivno staranje: področja ukrepanja slovenskih podjetij«hrm, vol. 6, no. 22, pg Ferjan, M. (2003).»Vplivni dejavniki napredovanj zaposlenih v Sloveniji.«, Organizacija, vol.. 36, no. 7, pg Ferjan, M. (2006):»Komunikacijsko udobje v slovenskih podjetjih«v: Rajkovič, V. (ur.). Management sprememb : zbornik 25. mednarodne konference o razvoju organizacijskih znanosti, Slovenija, Portorož, Kranj, Moderna organizacija, pg Jereb, E., Ferjan, M. (2007);»Food at work : a case study of Slovenia«Organizacija, vol. 40, no. 4, pg Florjančič., Ferjan, M., (2000): Management poslovnega komuniciranja, Moderna organizacija, Kranj. Locker, K. (2005): Business and Administrative Communication, McGraw-Hill, New York. Novak, B. (1999):»Krizno komuniciranje«, Gospodarski vestnik, Ljubljana. Varey, R., J., Lewis, B., R., (2000):»Internal marketing: directions for management!«, Routledge, London. Watson, J. (2000):»Dictionary of media and communication studies«, Oxford University Press, London. Aktualni članki iz revij: The Communication Review (ISSN ), Communication Quarterly, (ISSN ). Objectives and competences: Content knowledge: the knowledge about HRM and internal communication. Process knowledge (how to plan, organize, implement and evaluate the internal communication). To acquire practical experience about internal communication skills. Intended learning outcomes: Knowledge and Understanding: The knowledge about HRM. The knowledge about internal communication. Transferable/Key Skills and other attributes: The internal communication skills and practical experience about methods. Learning and teaching methods: Teacher centred methods (60%). Individual student centred methods (40%). Assessment: Weight (in %) The project The oral examination 40 60

9 Course title: COURSE SYLLABUS DEVELOPMENT SYSTEMS OF HUMAN RESOURCES IN HEALTH AND SOCIAL ORGANIZATIONS Study programme and level Study field Academic year Semester Management in health and social welfare 2 nd degree Bologna Study programme Course type Optional subject University course code: Lectures Seminar Tutorial Laboratory work Field work Individ. work ECTS Lecturer: Goran Vukovič, PhD, Assistant Profesor Languages: Lectures: Slovene Tutorial: Slovene Prerequisits: Foreign language (recomendation: english, german) Basic of human resource management Basic of organization and management Basic of economics of company Personnel planning methods Management methods

10 Content (Syllabusoutline): Strategic meaning of human resources in health care and social organizations. Human resource planning and developing in health care and social organizations The role of organization, competences and career anchors of human resource in healthcare and social organizations Acquisition, selecting and implementing of human resources Development possibilies of employees Career development of employee and personal development (each year conversation) Processes of career management Benefits of career development Performing of system of career development Education, qualifaying and perfecting Changes in EU labour structure Readings: VUKOVIČ, G. in MIGLIČ, G Zagotavljanje kadrovskih virov. Kranj: MO. TREVEN, S Management človeških virov. Ljubljana: GV Založba. Recomended: JOHN P. WILSON, 2005: Human resource delopment: Learning and training for individuals and organizations, Kogan Page, Bell&Bail Glasgow. IVANUŠA-BEZJAK, M Zaposleni, največji kapital 21. stoletja. Maribor: Proandy. VUKOVIČ, G. in MIGLIČ, G Metode usposabljanja kadrov. Kranj: MO. Menedžment znanja Maribor: Založba Pivec. DIMOVSKI, V Učeča se organizacija. Ljubljana: GV Založba. MERKAČ, M Osnove managementa zaposlenih. Koper: FM. VUKASOVIČ-ŽONTAR, M Opisi delovnih mest in akt o sistematizaciji. Maribor: Forum media. Kompetence v kadrovski praksi Ljubljana: GV izobraževanje. LIPIČNIK, B Ravnanje z ljudmi pri delu. Ljubljana: GV Založba. MOŽINA, S. et al Management kadrovskih virov. Ljubljana: FDV. KOJC, M Učbenik življenja. Ljubljana: Domus. FROMM, E Imeti ali biti. Ljubljana: Vale-Novak. Magazines and online resources: revija HRM revija Organizacija revija Poslovna asistenca

11 Objectives and competences: knowledge and understanding of basic conceptions, elements and legality of human resources management in healthcare and social organizations, flexible use of knowledge and information in practise for decision purpose and performing of activities awaring of meaning of ethics and morality in human resource management, ability of individual professional work, ability of analysis, synthesis and foresee of solutions ter consequences, development of critical and self-critical judgement, Ability of use of gained knowledge in practise, Ability of independent and team work, Ethical reflection and commitment to professional ethics, Ability of development a own working career through knowing of operation of labour market and elements of staffing in organization, Personal development, personal growth, lifelong learning as important elements in the period of working life of individual. Intended learning outcomes: Knowledge and Understanding: knowledge and understanding of human factor employees in company, understanding of function of human resources management, knowing of the role of development of human resources in organization, recognizing and management of momentarily and foreseen role and meaning of human resources function, understanding of the difference between passive (staff) and active management with employees (human resources), finding how to recognize and develop of employees competences, recognition and management of new form of organizing, relations and type of work, recognition of opportunity and risk on global market regard to human resources and above all things recognition of specific relation to single content within EU, realizing the meaning of personal growth and development of career of individual. Transferable/Key Skills and other attributes: ability to use knowledge in practise, ability to generate new idea, ability of analysis and synthesis. Capability to work in interdisciplinary group. Learning and teaching methods: lecturing and tutorial case study discussion individual students work movie view analysis of article

12 Assessment: Weight (in %) Written exam Seminar work 70 30

13 Course title: COURSE SYLLABUS STANDARDIZATION IN THE FIELDS OF HEALTH AND SOCIAL CARE Study programme and level Study field Academic year Semester Management in health and social welfare 2 nd degree Bologna Study programme Course type Optional subject University course code: Lectures Seminar Tutorial Laboratory work Field work Individ. work ECTS Lecturer: Bojan Ačko, PhD, Full professor Languages: Lectures: Slovene Tutorial: Slovene Prerequisits: No prerequisits. Content (Syllabusoutline): Standardization principles, normative documents (standards, codexes, technical specifications, regulations, ), form and types of standards, standard preparation processes, standardization levels, availability and use of standards, bodies for preparing and issuing standards, slovenian Institute of Standardization (SIST) organisation and operation principles, standardization in the field of management systems (ISO 9000 series and related standards), standards in the field of health care (review at different levels),

14 standards in the field of social care (review at different levels). Readings: Lecture notes (on line). Web sites: - (SIST), - (CEN), (ISO). Izbrani standardi s področja zdravstvenega in socialnega varstva. Objectives and competences: The main purpose of the subject is to get general knowledge about standardization and to review the most important standards in the fields of management systems, health care, and social care. Intendedlearningoutcomes: Knowledge and Understanding: Understanding standardization mission and principles, understanding difference between different normative documents, knowledge of standards in the fields of health and social care in different standardization levels. Transferable/Key Skills and other attributes: Ability of autonomous searching for standards in different standardization databases, ability of expedient use of normative documents in daily work. Learning and teaching methods: Frontal lectures Coursework Seminar (project) work Assessment: Weight (in %) Completed coursework Completed seminar (project) work Written examination

15 Course title: COURSE SYLLABUS ENVIRONMENTAL IMPACT ON HEALTH Study programme and level Study field Academic year Semester Management in health and social welfare 2 nd degree Bologna Study programme Course type Obligatory subject University course code: Lectures Seminar Tutorial Laboratory work Field work Individ. work ECTS Lecturer: Sonja Šostar Turk, PhD, Full professor Languages: Lectures: Slovene Tutorial: Slovene Prerequisits: No prerequisits. Content (Syllabusoutline): Human: Exercises; Nutrition; Water; Hygiene. Overview of the directive for integrated pollution and prevention control (IPPC). European Strategy on Environment and Health. European Environment and Health Action Plan. Environmental impact on health: Dioxins, pesticides and biocidal products, chemicals, drugs, persistent organic pollutants (POPs), volatile organic compounds (VOC), air, noise, drinking water, electromagnetic field (EMF), radiation. Human biomonitoring. Water cycling and classification of waters. Parameters of water quality. Water pollutants and waste water treatment. Solid wastes: type of solid wastes, production of wastes, solid waste treatment procedures.

16 Readings: Mirsal, I. A.: Soil pollution: origin, monitoring & remediation, Berlin: Springer, Roš M., Simonič M., Šostar-Turk S.: Priprava in čiščenje vod, učbenik, Maribor, Fakulteta za strojništvo,2005. Samec N.: Osnove okoljskega inženirstva. Maribor: Fakulteta za strojništvo, Benefield, L.D., Judkins, J.F., Weand, B.L.: Process Chemistry for Water and Wastewater Treatment, Prentice- Hall, Inc., Englewood Cliffs, Samec N.: Osnove okoljskega inženirstva. Maribor: Fakulteta za strojništvo, Bilitewski B., Härdtle G., Marek K. Waste Management. Springer-Verlag, Berlin Heidelberg, Cheremisinoff N. P.. Handbook of solid waste management and waste minimization technologies. Butterworth- Heinemann, Amsterdam, Objectives and competences: An overview on the directives on environmental impact on health in Slovenia and Europe. Environmental impact on health with emphasis on wastewater treatment (e.g. wastewater from hospitals) and solid waste treatment procedures. Intended learning outcomes: Knowledge and Understanding: Student will gain basic knowledge on environmental impact on health with emphasis on wastewater treatment and solid waste treatment procedures. Student will get an overview of the directives on environmental impact on health. Transferable/Key Skills and other attributes: During seminar student will get knowledge on environmental impact on health. Learning and teaching methods: Teaching methods: systematic lectures dialogue Learning methods: abstractive conceptualization concrete experience Assessment: Weight (in %) Written exam Seminar 60 40