Happy Anniversary Bishop Plumbing!

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1 A Publication of Bishop Plumbing, Inc. Licensed Bonded Insured WINTER 2012 Happy Anniversary Bishop Plumbing! IN THIS ISSUE HAPPY ANNIVERSARY Bishop Plumbing Celebrates 90 Years tips & tricks Make Sure They re Licensed! STORMS Flooding and Power Outages DOG STORY FOOD DRIVE STAFF FOCUS Meet Scott s Adopted Dogs Warm Hands Full Hearts Sergio Rueda, Warehouse Dude

2 KRIS TIPS&TRICKS IS THE TECHNICIAN LICENSED? Do you know whether or not your plumber is licensed? In Illinois, It is a state law that all plumbing contractors and plumbing technicians must have a plumbing license issued by the state in order to perform any work. In order for a plumber to possess a plumbing license, he or she must go through extensive training and pass a very comprehensive exam proving the individual s knowledge of the industry. Each of our technicians at Bishop Plumbing are highly trained, highly qualified and hold a plumbing license from the State of Illinois. Our 90th Anniversary Bishop Plumbing Celebrates 90 Years We are proud to announce that Bishop Plumbing is celebrating its 90th Anniversary! For ninety years, Bishop Plumbing has been serving the community with the highest quality plumbing services for our customers. Bishop Plumbing was founded in 1921 by Charlie Bishop. Charlie later sold the company to David Hanns who then sold the company in 1976 to Robert Melko - the current owner. Bob Melko grew up in the plumbing industry and worked his way up in Bishop Plumbing until he came to the point that he had the opportunity to purchase the company from David Hanns. When Bob bought the company, there were only three employees. Now, Bishop Plumbing employs over 40 people! Although Bishop Plumbing has had to move office locations multiple times due to its growth, the company has always resided in Des Plaines, Illinois. As a company that has been in the industry for numerous decades, Bishop Plumbing has always made it a priority to continually innovate and provide increasingly better services Charlie Bishop, Founder and products to its customers. The plumbing industry is always changing and its important for the company to stay ahead of the curve. There have been significant technical advancements in products, tools, and business operations which Bishop continues to adopt. Unheard of a decade ago, Bishop now installs electronic faucets, operates video equipment for inspections and utilizes piping materials beyond the traditional copper. Since the beginning, Bishop Plumbing did residential plumbing service. But, with the growing expertise of technicians and staff, Bishop has expanded into the irrigation, flood control, backflow, and emergency generator services. Here s to 90 years of service! Thank you for your patronage! Winter Quote RECIPE: Pecan Pie Ingredients: 1 (9-inch) pie shell 2/3 cup sugar 1/3 cup stick margarine or butter, melted 1 cup corn syrup 1/2 teaspoon salt 3 large eggs 1 cup pecan halves Directions: 1. Heat oven to 375 degrees. Prepare the pastry shell. 2. Beat the sugar, margarine or butter, corn syrup, salt and eggs in a medium bowl with a wire whisk or hand beater until well blended. Stir in the pecans. Pour the mixture into the pastry-lined pie plate. 3. Bake for minutes or until center is firm. It s Kickoff Time! It s begun! Our Annual Food Drive called Warm Hands, Full Hearts. Thank you to all of our customers and friends who have donated generously to our food drive in the past. During these difficult economic times, we realize there are more and more families who are struggling to make ends meet. These families have to decide on paying their mortgage and keeping a roof over their family s heads, or purchasing enough groceries to fill the pantry and keep mouths fed. In this new year, remember those who are in need and help us by donating canned goods and dry foods to Warm Hands, Full Hearts. When you donate at least 10 items of food, we will give $30 off the work performed that day. Please note, that this discount can not be combined with any other offer. My aim is to put down on paper what I see and what I feel in the best and simplest way. Ernest Hemingway We hope you will join us this year in helping provide for those families and individuals in our community who are in need of food and basic household items. If you have any questions regarding whether or not certain items would be accepted, please call our office at

3 Our 90th Anniversary Celebration! October 29, 2011

4 Children s Corner: Winter Activities for the Season It may be chilly outside, but that doesn t mean you have to stay indoors. Here are some great suggestions for winter fun: Ice Skating - There are 2 great spots to ice skate in Chicago. (1) Wrigley Field and (2) Millenium Park. Also, check out your local Park District to see what rinks are close to your home. Sledding - It s been a bit warm this season, but once the snow really hits, get out to the sledding hill and have some fun! Cross-Country Skiing - If you don t have your own equipment, REI and other local outfitters can help you out. Chumley aka Max was rescued by Bishop Plumbing s Plumbers for Puppies. He was one of our first rescues. Max was at the kill shelter, on death row and ready to be euthanized. His story was very sad. He was taken to a gas station and tied to a post by his owner, who was going to jail. The gas station owner found Max sitting there, faithfully waiting for his owner to return and called animal control who took him to the kill shelter. I immediately fell in love with Max. He followed me around the office for a couple of days. I actually considered bringing him home with me but then realized that he did not like dogs that were bigger than him, so I knew he wouldn t do well in my home. I then began to search for the right home for him, preferrably with someone I knew so that I could be guaranteed visitation rights! One of our plumbers, Scott Sprague, ended up fostering Max for the weekend while I continued to work on finding him a good home. u There s Plenty to do in the Winter! Meet Scott s Adopted Dogs, Chumley and Snooky On Monday morning Scott came into the office without Max. I asked him where Max was, fearing that he had runaway. Scott s reply was Oh, the thing is, I will be keeping Max and his name is now Chumley. I was so happy for Scott, Max and Max s new brother Snooky. Chumley now comes for regular visits to the office. He is extremely happy and has gained weight and he LOVES his new brother! He has come a long way from the withdrawn, shadow of a dog that Bishop Plumbing rescued from the kill shelter. Storms: Flooding & Power Outages Did you experience extreme flooding and power outages from the storms we had this summer? When rain comes down at an incredibly fast rate, the sewers cannot always keep up - depending on their capacity. In our hometown of Des Plaines, we at Bishop Plumbing received a high volume of calls during each of the storms since many of our customers were experiencing flooding in their neighborhoods and homes. At times the flooding was accompanied by power outages, that made the situation much more serious since many sump pumps couldn t operate without the proper power supply. Before the Next Storm...Install a Generator! Now that the summer storms are over, it s time to think about how you ll keep the flooding at bay the next go-around. With the rains being so torrential and the power outages quite frequent, you should strongly consider having a generator installed in your home. These aren t the small mobile ones you can rent from big box shops around town, but permanent installations that are wired to automatically turn on when your home loses power even if you re not there. At Bishop Plumbing, we have highly qualified professionals who will take an assessment of your home s power needs and then will make a recommendation of the best generator for your situation. Call us today for one of our estimators to come to your home and see how we can make this solution work for you. Did you know that the storm on July 12, 2011 cut off power to nearly 817,000 ComEd customers? This was a near-record number and it took a number of days before ComEd was able to get every household up and running again. If there is an excessive rainfall, we recommend that you call your city s public works department to check whether the city s drainage system is full or not. If it is full, it is inevitable that flooding will occur and the water will back up. If the system is not full, then please call us so we COUPONS AND SPECIALS ARE POSTED ON OUR WEBSITE. CHECK IT OUT! can come out to your home and check out the situation to prevent as much flood damage as possible. Remember! Do NOT walk around in water where there is a possible live electric wire!

5 $200 OFF GENERATOR INSTALLATION Present this coupon to a Bishop Plumbing technician to receive the promotion. *Generator must be supplied and installed by Bishop Plumbing. Not valid toward dispatch fees. Not to be combined with any other offers BISHOP PLUMBING $30 OFF ANY SERVICE CALL Present this coupon to a Bishop Plumbing technician to receive the promotion. *Not valid toward dispatch fees *Not to be combined with any other offers. Not valid toward irrigation start-ups or winterizations. BISHOP PLUMBING Sergio Rueda, Warehouse Dude Sergio Rueda has been employed at Bishop Plumbing for over four years and is an amazing person to have on staff. He is our Warehouse Assistant and Maintenance guru who has an awesome work ethic. Since Sergio came to us without a plumbing background, we decided to have him help us out in the warehouse and he is absolutely fantastic at his job! Sergio has been married to his wife, Rosa, for 19 years and has two daughters - Viridiana (18) and Veronica (9). The family lives in Hanover Park and when he s not busy in our warehouse, he ll either be playing baseball or at home reading and watching movies with his daughters. What s Sergio s plumbing tip? Always call a professional. You want to make sure the job is done right from the get-go, so don t bother with the ameteurs. Always call a licensed and experienced professional plumbing technician. have known Sergio for a long time and I he is really like family. He is such a hard worker and has a work ethic like no other. We depend a lot on Sergio and he is really an asset to Bishop Plumbing, said Kristina Curran. 975 Rand Road Des Plaines, IL Presorted Standard U.S. Postage Paid Des Plaines, IL Permit #15 P: F: