Brief Introduction to NTS Information Technologies & Tools. March 2012

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1 Brief Introduction to NTS Information Technologies & Tools March 2012

2 Company Profile Employees Corporate HQ Calabasas, CA Founded Locations Worldwide NASDAQ: NTSC $144 MM Revenue (FY2011) Serving Multiple Markets 2

3 ERP: Microsoft Dynamics (Benefits) Replace 30 year old system. Single system for Enterprise Integration of Sales, Quoting, Finance, Production and Support Services Ability to attract and integrate new acquisitions Improved revenue and margin forecasting Gross Margin Increase ( > 1%) due to: Improved quoting/proposal processes Increased visibility of data Improved project management (visibility and accountability) Real-time data for better decision-making Better Cash Flow and Financial Management Quicker and more frequent invoicing Improved invoicing and collections processes Reduce month-end close from weeks to days

4 ERP: Microsoft Dynamics (Challenges) Significant development was needed for quoting tool Sales commission reporting associated with Sales Revitalization Schedule constraints associated with year-end financial processes Balancing this project priorities with all the other initiatives and day-to-day requirements Employee Development: Financial Project Management Literacy Computer Literacy Training, Training, Training

5 Information Systems Risk Management Redundancy (Financial, , WAN) Monitoring Standard Processes

6 Redundancy (Financial, , WAN)

7 Monitoring Solarwinds Orion Real time monitoring of all IT endpoints NTS utilizes Cisco Security Appliances with Intrusion Prevention Cisco ASA IPS & Cisco IOS Firewall Real time monitoring with Cisco IPS Manager & Solarwinds Orion Postini filtering McAfee Endpoint Security with Encryption McAfee malware protection deployed to all systems Encryption is being deployed to all laptops

8 Information Systems: Standard Processes Standard procedures reduce risk by establishing control over how IT services are delivered. Changes to Information Systems must be handled in a well defined process that considers the full impact to the business units that use them. Standard Configuration for Servers, Switches, and Routers Reduced configurations for Laptops and Workstations Standard user maintenance procedures Standard support procedures ISO and ITIL is being used as framework for deploying a quality system for IT services.

9 NTS Data Center Disaster Recovery

10 Infrastructure Major Projects Wide Area Network Upgrade 50Mbps Primary Data Center 20Mbps Backup Data Center 3Mbps minimum at all remote locations Wide Area Network Optimization Riverbed Enhance throughput and performance over WAN traffic. Not faster bandwidth, just less traffic Enterprise Messaging Upgrade Upgrade existing Exchange 2003 to Exchange 2010 environment Provide full high availability & DR solution Allow users to have bigger mailbox Eliminate manual archive

11 Customer Facing Tools LabInsight: All About You Download test reports and certificates 11

12 Customer Facing Tools LabInsight: All About You Download test reports and certificates Live witnessing via streaming video 12

13 Customer Facing Tools LabInsight: All About You Download test reports and certificates Live witnessing via streaming video Request price quotes for new or existing projects 13

14 Customer Facing Tools LabInsight: All About You Download test reports and certificates Live witnessing via streaming video Request price quotes for new or existing projects Stay connected and in control, wherever you are 14

15 Questions?

16 Thank You

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