Master of Business Administration Orientation Business Information Management (BIM)

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1 Master of Business Administration Orientation Business Information Management (BIM) Prof. Dr. Eric Bloemen Co-ordinator Business Information Management Team (Room: T Serclaes A 06 03, Tel.: 02/ )

2 30 credits

3 Bachelor of Business Administration Business Information Management (BIM) 12 credits

4 Business Information Management (BIM): in English or Dutch BBA/MBA: Business Information Management (BIM): BIM is offered as an orientation in the bachelor and the master Business Administration (BBA / MBA BIM) Course Material - classes exams and master thesis in English Master Handelswetenschappen: BIM: Dutch students can however opt for a Dutch degree: master Handelswetenschappen orientation BIM General Courses: in Dutch Courses Business Information Management: English! Each exam Papers - Master thesis in Dutch!! Don t be afraid for the English (courses)!!

5 5 Why? Business BRIDGE ICT

6 Business Information Management Professional Profiles Employees that bridge business and ICT. Typical Jobs: CIO: Chief Information Officer Project Management: project leader of ICT projects Business analyst: analysis of business requirements, Working with management, ICT & end-users, Evaluating alternative ICT solutions. Business/Process Consultants CRM consultant (customer relationship management) Skills Communicative Management skills Analytical skills No programmers!

7 7 What? Strategy Development Management Infrastructure

8 8 What? ICT Strategy and Architecture 3Bachelor 1Master Application Development Project Management Orientation Assignment Strategy ICT Governance & Operational Management Business Inteligence Systems Development Design of BIS ERP & Business Process Design Development Databases ICT Infrastructure Infrastructure Management

9 9 Carreer path Earlier days: Programmer Technical analyst Business analyst ICT Manager Now: Junior Business analyst Senior... Team leader Project leader Services manager CIO Junior Services manager Senior...

10 5 ICT-profiles with the biggest number of vacancies (Belgian Labour Market) 1) ICT architect, consultant & analyst 2500 open profiles 2) ICT business consultant 1900 open profiles 3) System developer 1600 open profiles 4) Infrastructure operations & maintenance 1600 open profiles 5) Software developer 1200 open profiles

11 The division of ICTemployees over the 12 profiles : Profile Business-ICT ( Survey in the Belgian ICT labour market, april-mai 2006) researcher software developer ICT architect web designer & developer sales & marketing service helpdesk hardware developer ICT business consultant system developer project manager operations & maintenance customer service

12 Course: ICT-governance ICT-governance en Operational Management 1. CobiT governance 2. ITIL operational management 3. Specific problems and topics in ICT governance and -management. COBIT and ITIL enable IT managers to optimally manage an ICT environment based on Best Practices and generally accepted guidelines. The objectives of this course are: The student learns what ICT governance is and how this is related to corporate governance The student learns how to manage an operational ICT service department.

13 Course: ICT-strategy en Architecture ICT-strategy and architecture 1. ICT strategy and architecture 1.1. The strategy phase 1.2. The architecture phase 2. ICT exploitation 2.1. Overview of ICT exploitation 2.3 ICT Outsourcing 3. ICT project management

14 Course: ERP & Business Process Modeling ERP: Enterprise Resource Planning, e.g. SAP, Oracle Part 1: Fundamentals of Business Process Modeling: RUP/UML profile for BM, BPMN, i*, Part 2: the life cycle of an ERP application: The costs, benefits and consequences from a managerial point of view Evolution of ERP & integrated software solutions Illustrations with MySAP ERP Part 3: hands-on experience with Microsoft Dynamics Navision + guest speaker

15 Course: Business Intelligence Methods Part 1: Designing Data warehouses Star and Snowflake Schemas Part 2: Reporting and Queries: SQL OLAP Cubes Application and illustration with Ms Excell and Ms SQL Server Part 3: Data Mining Supervised learning (production rules) Unsupervised learning (clustering) Market Basket Analysis (association rules)

16 Course: Systems Development & Economics Systems Development: I. Information systems: general methods II. UML: divers diagrams III. Case-studies, based on UML IV. Exercises with UML ICT-economics: Cost/benefit analysis of ICT projects Business Value of ICT applications Cost accounting of ICT services

17 Course DBIS (Design of Business Information System) Real life software project that must be resolved in group using a structured development method (RUP) Phase 1: Inception (project scope) Analysis of the business processes & user requirements Elaborating alternative solutions Cost analysis of different alternatives (Iterative) project planning Design of a preliminary database diagram Phase 2: Elaboration (mitigate key risk items) Elaborate on the chosen solution Refine the analysis Produce an object-oriented design (with UML Models) Elaboration of the physical database model (with SQL Server) Design of a prototype Updated project planning

18 Possible Master thesis: (in English or Dutch) Traditional Master thesis: Research paper on related topics in ICT en Information Management Ex.: ERP, Business Intelligence, Cloud Computing, Social networks, Master Project: Work in a company on ICT related subjects Ex.: Colruyt, SAP,

19 Prof bachelor Master BIM (schakelprogramma bridge program) Minimal self-study is necessary: Introduction on Databases Project management : basics Most important: Motivation for ICT related topics Management related, not technical related!!

20 Some Vacancies Business Consultants / Process Consultants: As a Cap Gemini consultant, you design holistic solutions, business cases and roadmaps in order to deliver business benefits to our clients. You work as a team leader, team member or client advisor in a wide range of areas: business analysis, business process analysis/modeling/design, program management, program roadmap definition, change management and business/it transformation. You communicate at different levels with multiple business and support departments. Required Profile You obtained a degree in IT or Economics and you gained at least 3 years experience in - and knowledge about - the business. You have a track record in business analysis, program management or management consulting. You are trilingual (NL/FR/EN) and possess strong communication, negotiation and relationship management skills. Furthermore, you have good project management and process modeling skills. You are highly result-oriented and able to deal effectively with diversified organizations.

21 Some Vacancies CRM CONSULTANT Function: * You are responsible for Siebel configuration and/or projectmanagement on the various Siebel projects; * You will work together closely with the other members in the project teams. * You take ownership of complex assignments (e.g. starting new projects, set up a technical environment) and guide junior programmers; Profiele: The ideal candidate: * has a university degree in a economics/it related domain; * is willing to invest in the own career and eager to learn; * likes to work in a team and is flexible in working on various projects; * speaks Dutch, French and English;

22 Some Vacancies Business Analysts - Banking Specialists Company: Callatay & Wouters Location: België-Brussels Hoofdstedelijk Gewest Salary: to determinate according to your experience Date: 12 Mar 2008 Job description: As a Business Analyst, you work: internally, at the head office: you participate in our Products evolution by carrying out market studies and writing business requirements at our clients site: you participate in implementation projects of our products by defining user requirements, carrying out gap analysis and configurations and following up user tests

23 And recently... (February 2011)

24

25 BIM Business Information Management

26

27 What? ICT Strategy and Architecture 3Bachelor 1Master Application Development Project Management Orientation Assignment Strategy ICT Governance & Operational Management Business Inteligence Systems Development Design of BIS ERP & Business Process Design Development Databases ICT Infrastructure Infrastructure Management

Master of Business Administration Orientation Business Information Management (BIM)

Master of Business Administration Orientation Business Information Management (BIM) Master of Business Administration Orientation Business Information Management (BIM) Prof. Dr. Eric Bloemen Eric.bloemen@kuleuven.be Room A 06 03 Prof. Dr. Claude Doom Claude.doom@kuleuven.be Room A 05

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