Application Performance Monitoring (APM) for LoB
|
|
- Bartholomew Beasley
- 8 years ago
- Views:
Transcription
1 Application Performance Monitoring (APM) for LoB Web Performance Matters to the Business If you think that web performance is a concern primarily for your technical counterparts, think again. In an era to new technologies and the Internet s ever-increasing presence in ordinary life, the pressure to optimize web performance for business and marketing professionals has never been higher. Today user satisfaction is everything. Your site s performance must meet or exceed your customers expectations or they will defect to your competition. As a Line of Business professional, digital marketing expert or ecommerce owner, you spend a lot of time planning your marketing campaigns, measuring page views, bounce and conversion rates, and looking for ways to optimize costs and drive more revenue. But when was the last time you spoke with your IT, development or operations counterparts to understand your organization s Application Performance Management (APM) strategy? Having visibility into your web users experiences is vital for the success of your business. Visitors expectations are high when it comes to website performance speed matters and every second counts. In fact, a one-second delay in web response time can reduce conversions by 7%, page views by 11% and customer satisfaction by 16%.i Moreover, the average online shopper expects your web pages to load in two seconds or less; after three seconds, up to 40% will abandon your site.ii Web application problems harm conversion rates, revenue and end-user satisfaction. A page that was 2 seconds slower resulted in a 4.3% drop in revenue/user. Poor web performance negatively impacts your business from lost revenue and brand damage to additional support costs. In addition, a slow website will lead to increased marketing costs to attract more visitors and compensate for visitors lost. Problems Why should you care Impact on your bottom line Slow Websites When your website is slow, your customers won t wait. Instead, they ll flock to your competitors sites. Besides lost revenue, there can be a direct impact on marketing cost - an increased marketing budget will be needed to drive more web visitors to make up for customers lost. 88% of online consumers are less likely to return to a site after a bad experiencei 28% of web users do NOT return to a company s website if it does not perform sufficiently well ii Repeat customers (which will leave a slow website) spend 67% more and are more profitable. iii Website Outages Application downtime When your application is temporarily unavailable, your customers will be lost to your competition, and your brand and reputation will negatively suffer. Clear relation to lost revenue, brand damage, IT costs and lost employee productivity 48% of site users establish a relationship with a direct competitor during a website outage. iv Internet users share a negative web experience with 17 people v The cost of 1 hour of application downtime estimationsvi $100,000-$500,000 for 25% of organizations $500,000 -$1M for 13% of organizations Over $1M for 4% of organizations In addition, 67% of enterprises reported hidden additional IT and lost productivity costs that they couldn t estimate. Web performance matters regardless of what vertical you are in, and whether you are a retailer or not. Think about it. The second most popular online activity is searching for product or service information;
2 therefore, your website is a key source of leads and prospects looking for more information 1. If your site doesn't perform to expectations, those prospects will turn to your competitors and you can lose potential revenue. To make matters worse, web campaigns designed to drive additional visitors to a website can backfire if your site fails to scale properly due to lack of planning and increased server strain. At peak traffic times, more than 75% of online customers left for a competitor s site rather than suffer delays 1. The reality is that whether an application is fast or not depends on the perception of your end users. Consequently, achieving business objectives requires a clear view into your end users experiences from the moment they click until the page has loaded. APM Guidelines for Line of Business Professionals Your site s performance is simply too important to be ignored. To assess the business impact of your site, you and your IT and DevOps counterparts should be able to answer the following questions: Application Performance Management checklist for Line of Business, ecommerce Owners and Marketing Professionals Are we measuring real end user experiences on our website today? Are we meeting customer SLAs? Is our website offering consistent response time across users and geographies? Do we have under-performing regions? Do we have a web performance plan in place to correct those problems? Yes No Not sure We chose New Relic based on the features available, its ease of installation and its quick results. Overall cost was important to us so the fact that New Relic was a SaaS offering was helpful. We really liked its simple intuitive UI and shallow learning curve, and, best of all, we got almost instant value." Kevin Bartholomew Web Production Support Manager, Nike Is our site delivering a consistent customer experience, regardless of browser type? Do we have any plans to move to the cloud? How are we going to benchmark and compare web performance pre- and post-cloud deployments? Do we know how our website response time and availability compares with our competition? Do we have a coordinated process in place to align key business or marketing initiatives with application performance monitoring and web performance optimization initiatives? Can we quantify how third-party technology and services such as ad networks or payment process are impacting our site s performance? If you answer No or Not Sure to any of the questions above, it s time to meet New Relic. New Relic: Real Time Web Monitoring and Analytics, Delivered as a Service Imagine being able to proactively avoid performance bottlenecks that slow down your websites or cause downtime, and all the fallout that ensues: poor user experiences, lost revenue, brand damage, lengthy and expensive maintenance and time lost. Imagine achieving huge cost reductions, greater efficiency, enhanced website reliability, and new heights in user satisfaction. Now imagine you could have all this at a fraction of the cost of traditional monitoring tools. That s exactly what New Relic s real time, on-demand application
3 performance management (APM) solution delivers. New Relic is the only SaaS-based web monitoring solution that lets you see performance from the end user experience, through servers, and down to the line of application code in one single view. It s easy to get started, you ll see results fast, and it very quickly pays for itself many times over. Plus, New Relic s SaaS model gives you and your IT and web development counterparts the flexibility and control to access your data from any browser, at any time, and eliminates the costs of infrastructure, support, and slow time-to-value inherent in traditional on-premise options. Beyond the significantly lower total cost of ownership for the solution itself, New Relic yields results that improve your bottom line. Less time spent maintaining your applications mean major cost savings. And better web response times translate to more traffic and transactions, which means more revenue. We re talking enterpriselevel functionality without enterprise-level pricing. Look at the chart below to see how the total cost of ownership for traditional APM compares to New Relic. Traditional On-Premise APM Perpetual License $3,840,000(100 4 CPU each) New Relic SaaS solution Subscription $178,800 (100 hosts) Full-Time $153,600 per year $0 Administrator (at $80/hr.) Professional $216,000 first year $0 Services Incremental $24,000 per year $0 Professional Services Initial Server $10,000 first year $0 Incremental $2,000 per year $0 Server Annual $768,000 per year $0 Maintenance Total First year: $4,459,600 Subsequent years: $947,600 $178,800 per year Partner with the APM pioneer for the enterprise to drive business growth. An investment of $8,400 in New Relic, can yield an additional $300k in sales in just 6 months. Optimized Web Performance Increases Business Revenue The performance boost New Relic gives your web applications produces measurable benefits that drive business growth. For example, one retail client s conversion rate jumped 18% in less than a year after deploying our solution. In just six months, the company reported sales increases of over $300,000. And these results are not unusual. Rest assured. New Relic is secure, reliable and proven. New Relic has successfully completed the SOC 2 audit of processes and controls relevant to security and availability. We use a variety of industry-standard security technologies and procedures to help protect your information from unauthorized access, use or disclosure. New Relic s servers are hosted in a world-class Type 2 SSAE 16 SOC 1 certified data center in order to provide the highest level of security for our infrastructure and our customers. This includes fully redundant power backup systems, fire suppression systems, security guards, and biometric authentication systems for complete security and protection. Visit trust.newrelic.com to learn more about New Relic and security.
4 Track Exactly What Your End Users Experience Across All Locations and Browsers New Relic gives you browser performance data directly from your real end users from the moment they click until the page has loaded. See exactly what your customers experiences are by monitoring transactions, JavaScript rendering speed, and network latency all from their perspective. And since you are tracking real users, you get real insight into your customer s experience by browser-type and geography, so you can quickly identify under-performing browser, countries and regions. This information is crucial when you are planning to penetrate new markets or regions, or launch geo-targeted marketed campaigns. For example, if your website is slower when accessed from a key targeted geography, work on a remediation plan with your IT counterparts prior to launching your marketing campaign and before you drive additional traffic to your Website. New Relic also enables you to identify web performance disparities across browsers. Website managers should collaborate with IT and development teams to optimize web performance for those browsers that generate the most revenue for their business. Imagine the possibilities when combining the web intelligence that you already have from tools like Google Analytics or Omniture with New Relic s actionable intelligence and real insights into your customer s experience. Measure Your Performance against Your Competitors, From Your Real End Users Perspective With New Relic s App Speed Index (ASI), you can look at your site s performance based on four key metrics (end user response time, server-side response time, error rate, and application downtime) and measure your performance from your real end users perspective against your competitors. With this information in hand, you re properly armed to set objective performance targets for your applications by using your current peer group rank as a baseline. For example, if an application is in the bottom 25th percentile with an end user response time of eight seconds, the ASI shows you exactly what response time is required to move up into the top 90th percentile. Once you have a clear performance goal, you can then architect a performance-tuning plan to incrementally move up to a top performing leader position in your peer group, and drive more revenue. Get real time insights into your customer experiences worldwide. Identify under-performing regions. Get ready for your next geo-targeted marketing campaign. Understand How Well you are Meeting Customer SLAs With New Relic s Apdex you can measure the satisfaction of your users with an application or service. Think about Apdex as a simplified Service Level Agreement (SLA) solution that gives you and application owners better insight into how satisfied your end users are, in contrast to traditional metrics like average response time, which can be skewed by a few very long responses. With Apdex you get visibility into three user satisfaction levels with your applications: Satisfied, Tolerated or Frustrated with a score of 1.0 being the best that you can get. If your Apdex starts to drop, it s time to involve your technical counterparts and put together a remediation plan to speed up your application. Remember, frustrated users will leave your site and navigate to your competitors, so you want to act soon, before it s too late to turn the situation around.
5 I ve got 80 million visitors a month I need to worry about. I have Ruby, PHP, Java, and.net apps and they all need to be monitored! I don t know what d do without New Relic. -David Ting VP of Engineering. IGN Proactively Identify Slow Transactions and Application Bottlenecks - Before Your End Users are Impacted With New Relic you get deep visibility into the health and availability of your applications, so you can be sure they are tuned, optimized and running at peak performance. For example, you can easily aggregate application response time, identify your slowest transactions, oversee application throughput, visualize a database operation snapshot, or access application error reports - all in one single view. You can also see how thirdparty technology and services are impacting your overall site performance. New Relic lets you know ahead of time that you have a problem via flexible alerts and notifications, errors and availability reports, and weekly performance reports, because when customers call to complain it s already too late. In addition, New Relic offers comprehensive reports and custom dashboard views for IT, development and business owners alike. For example, you can visualize application information, server information, and other custom metrics on a single custom dashboard to easily identify underutilized or overloaded servers. New Relic empowers you to effortlessly visualize and analyze the information you need, when you need it, to make your capacity planning or application fine-tuning and optimization initiatives much easier for you and your counterparts.
6 Troubleshoot and resolve problems much faster with ONE single view across your application stack: End Users, Servers/Databases & Application Code New Relic increases cross-departmental communication across IT, development, database administrators and Line of Business. With New Relic you can see every detail of your application from a single interface from the end user experience, through servers and databases, down to the line of code. Now you can view code deployments alongside application performance data and end user metrics in one unified view. And because all of your application information is available on the same user interface, identifying the root-case of a problem is easy. It literally takes 3-4 clicks to navigate across your entire application stack from detailed browser transaction tracing for individual instances of slow end user page requests, to an overloaded server, to a slow database down to the code level. Now you can identify and fix application performance problems faster, much faster than ever before. Being without New Relic was like being stuck in a traffic jam, with frustrating lane changes that led nowhere. Using New Relic is like speeding through the carpool lane. It s fast and easy and enables us to fine-tune our application for much better performance. Ryan Boyce CEO, ioffer.com New Relic Scales Up to the Enterprise Over 60 Billion Metrics Monitored Every Day As an enterprise organization, you probably have servers deployed in multiple QA, pre-production, and production environments across dedicated data centers, cloud, and hybrid configurations. Rest assured we've designed our enterprise APM solution to meet the changing requirements and complex needs of large enterprise organizations. As of this writing, we collect, aggregate and store 60 billion performance metrics each day on behalf of our more than 30,000 customers. Join the growing ranks of enterprise organizations that use New Relic to optimize the performance of their mission-critical applications each day. One Solution, Multiple Languages Creative development and IT teams are always looking for ways to rapidly build and deploy applications that get the job done, all while reducing development cycles. In a new era of rapid and agile development, chances are that your applications are built on a combination of Ruby, PHP, Python, Java or.net. Regardless of the language(s) used in your organization, New Relic works with you by supporting the languages, frameworks and applications you and your organization use. And with New Relic you can manage it all from the same interface. Summary
7 i Equation ii Boston iii Bain iv Jupiter v Burson-Marsteller vi Forrester The performance boost your web applications get with New Relic produces measurable benefits that drive business growth. 30% Performance bump for online property marketplace PropConnec 45% Increase in page request speed for Teambox 53% rise in visitor traffic for Sheet Music Plus 500% Jump in application speed for online retailer Sheet Music Plus 800,000 New daily users for game developer wooga after scalability improvements Here are just a few of the organizations using New Relic to implement application management in minutes rather than months. See Results today - Completely Free Start our free Extended Enterprise Trial today and experience first-hand the benefits of New Relic. newrelic.com/enterprise or enterprise-sales@newrelic.com Research Consulting Group & Company Research and Roper Starch Worldwide
Secure, Reliable & Proven Application Performance Management for the Enterprise
Secure, Reliable & Proven Application Performance Management for the Enterprise Web Performance Matters to the Business Your organization depends on your web applications to do business from customer facing
More informationManaging Application Sprawl in the Cloud Era
Managing Application Sprawl in the Cloud Era Regaining visibility and control with next-generation application performance management January 2012 This paper addresses how diverse teams within the organization
More informationWhy Web Performance Matters: Is Your Site Driving Customers Away?
WHITEPAPER Why Web Performance Matters: Is Your Site Driving Customers Away? www.gomez.com When you re doing business on the Web, every second counts More than ever, your Website s performance matters.
More informationBUSINESS IMPACT OF POOR WEB PERFORMANCE
WHITE PAPER: WEB PERFORMANCE TESTING Everyone wants more traffic to their web site, right? More web traffic surely means more revenue, more conversions and reduced costs. But what happens if your web site
More information12 Steps to Ensure Successful SaaS Delivery
WHITE PAPER The Web Performance Division of Compuware 12 Steps to Ensure Successful SaaS Delivery How to protect revenue, renewals, and customer satisfaction Good Performance = Good Business AOL revealed
More informationWHITE PAPER : WEB PERFORMANCE MANAGEMENT
WHITE PAPER : WEB PERFORMANCE MANAGEMENT Software as a service (SaaS) continues its fast-paced growth as companies seek shorter deployment times, faster ROI and more flexible pay-as-you-go pricing. Gartner
More informationCloudy with 100% Visibility: Monitoring Application Performance in Hybrid Clouds
Whitepaper Cloudy with 100% Visibility: Monitoring Application Performance in Hybrid Clouds INTRODUCTION The hybrid cloud model combining public cloud services with private (on-premises) resources is immensely
More informationSite24x7: Powerful, Agile, Cost-Effective IT Management from the Cloud. Ensuring Optimal Performance and Quality Web Experiences
Site24x7: Powerful, Agile, Cost-Effective IT Management from the Cloud Ensuring Optimal Performance and Quality Web Experiences Must-know facts about Site24x7: We bring expertise gained from ManageEngine
More information7 Must-Haves for Application Performance Management. SlashGuide - July 2013
7 Must-Haves for Application Performance Management SlashGuide - July 2013 7 Must-Haves for Application Performance Management 2 Picture these all-too-familiar application fails: A checkout transaction
More informationThe Value of Measuring End-User Experience from a Global Point of Presence. Web Application Monitoring Service. www.site24x7.com. www.site24x7.
Web Application Monitoring Service The Value of Measuring End-User Experience from a Global Point of Presence White Paper from www.site24x7.com Web: Email: support@site24x7.com Table of Contents 1. Introduction
More informationFirst Class Mobile Application Performance Management
First Class Mobile Application Performance Management August 2012 Jim Rapoza ~ Underwritten, in Part, by ~ First Class Mobile Application Performance Management The rise of mobile applications and the
More informationAn AppDynamics Business White Paper October 2013. How Much Revenue Does IT Generate? Correlating Revenue and Application Performance
An AppDynamics Business White Paper October 2013 How Much Revenue Does IT Generate? Correlating Revenue and Application Performance It s no secret that IT can be seen as a cost center in many organizations
More informationAgile Infrastructure Monitoring for the Application Economy
Agile Infrastructure for the Application Application The Application Is Here Is Your IT Approach Ready? The application economy has taken hold with everything driven by connected applications that run
More informationMonitoring Best Practices for
Monitoring Best Practices for OVERVIEW Providing the right level and depth of monitoring is key to ensuring the effective operation of IT systems. This is especially true for ecommerce systems like Magento,
More informationMonitoring the Real End User Experience
An AppDynamics Business White Paper HOW MUCH REVENUE DOES IT GENERATE? Monitoring the Real End User Experience Web application performance is fundamentally associated in the mind of the end user; with
More informationThinking about APM? 4 key considerations for buy vs. build your own
An AppDynamics Business White Paper Thinking about APM? 4 key considerations for buy vs. build your own Most technology folks have heard Marc Andreessen s provocative statement, Software is eating the
More informationMonitoring Best Practices for COMMERCE
Monitoring Best Practices for COMMERCE OVERVIEW Providing the right level and depth of monitoring is key to ensuring the effective operation of IT systems. This is especially true for ecommerce systems
More informationIDC ExpertROI SPOTLIGHT
IDC ExpertROI SPOTLIGHT New Relic Yields 314% ROI for Global Technology Manufacturer Sponsored by New Relic Randy Perry September 2013 Overview As this global technology manufacturer has aggressively embraced
More informationHow To Test A Website For Performance
Can Performance Testing of Web Applications help overcome e-business problems? White Paper Introduction E-Shopping sites provide a convenient online way of purchasing for the people anytime from anywhere
More informationElevating Data Center Performance Management
Elevating Data Center Performance Management Data Center innovation reduces operating expense, maximizes employee productivity, and generates new sources of revenue. However, many I&O teams lack proper
More informationWeb Performance Management 12 Steps To Ensure Successful SAAS Delivery How To Protect Revenue, Renewals & Customer Satisfaction
Web Performance Management 12 Steps To Ensure Successful SAAS Delivery How To Protect Revenue, Renewals & Customer Satisfaction Software as a service (SaaS) continues its fast-paced growth as companies
More informationWeb applications today are part of every IT operation within an organization.
1 Introduction Web applications today are part of every IT operation within an organization. Independent software vendors (ISV) as well as enterprises create web applications to support their customers,
More informationThe Top 10 Reasons Why You Need Synthetic Monitoring
WHITE PAPER: WEB PERFORMANCE MANAGEMENT The Top 10 Reasons Why You Need Synthetic Monitoring A complete view of the application delivery chain (ADC) is required to optimize the performance and availability
More informationSTEELCENTRAL APPINTERNALS
STEELCENTRAL APPINTERNALS BIG DATA-DRIVEN APPLICATION PERFORMANCE MANAGEMENT BUSINESS CHALLENGE See application performance through your users eyes Modern applications often span dozens of virtual and
More informationSELECTING ECOMMERCE WEB HOSTING & SUPPORT
SELECTING ECOMMERCE WEB HOSTING & SUPPORT Stephen Chinn May 2015 LYONSCG White Paper: Selecting ecommerce Web Hosting & Support 1 When you design and build a new online store, it s easy to anticipate all
More informationAternity Virtual Desktop Monitoring. Complete Visibility Ensures Successful VDI Outcomes
Aternity Virtual Desktop Monitoring Complete Visibility Ensures Successful VDI Outcomes Realizing the Benefits of VDI Requires Illuminating Four Performance Blind Spots Without comprehensive visibility
More informationHOLISTIC PERFORMANCE MANAGEMENT: A FAST-GROWING NECESSITY IN APJ
HOLISTIC PERFORMANCE MANAGEMENT: A FAST-GROWING NECESSITY IN APJ IMPROVING THE END-USER EXPERIENCE DRIVES COMPETITIVE ADVANTAGE IN ASIA-PACIFIC/ JAPAN As business in nearly every industry becomes increasingly
More informationFrequently Asked Questions Plus What s New for CA Application Performance Management 9.7
Frequently Asked Questions Plus What s New for CA Application Performance Management 9.7 CA Technologies is announcing the General Availability (GA) of CA Application Performance Management (CA APM) 9.7
More informationAccelerating Web-Based SQL Server Applications with SafePeak Plug and Play Dynamic Database Caching
Accelerating Web-Based SQL Server Applications with SafePeak Plug and Play Dynamic Database Caching A SafePeak Whitepaper February 2014 www.safepeak.com Copyright. SafePeak Technologies 2014 Contents Objective...
More informationIBM Global Business Services Microsoft Dynamics CRM solutions from IBM
IBM Global Business Services Microsoft Dynamics CRM solutions from IBM Power your productivity 2 Microsoft Dynamics CRM solutions from IBM Highlights Win more deals by spending more time on selling and
More informationApplication Performance in Complex and Hybrid Environments
Application Performance in Complex and Hybrid Environments January 2012 Jim Rapoza ~ Underwritten, in Part, by ~ Page 2 Executive Summary Companies that do not rise to the challenges of ensuring performance
More informationRedefining Infrastructure Management for Today s Application Economy
WHITE PAPER APRIL 2015 Redefining Infrastructure Management for Today s Application Economy Boost Operational Agility by Gaining a Holistic View of the Data Center, Cloud, Systems, Networks and Capacity
More informationFireScope + ServiceNow: CMDB Integration Use Cases
FireScope + ServiceNow: CMDB Integration Use Cases While virtualization, cloud technologies and automation have slashed the time it takes to plan and implement new IT services, enterprises are still struggling
More informationSupport the Era of the App with End-to-End Network and Application Performance Visibility
Support the Era of the App with End-to-End Network and Application Performance Visibility Traditional Performance Management Is Not Enough The realities of the modern IT landscape are daunting. Your business-critical
More informationCompuware dynatrace Enterprise
Compuware dynatrace Enterprise The availability and performance of your applications matter especially in the eyes of your end users. Poor performance causes end-user frustration and abandonment, reduced
More informationA Ranger4 Guide to. Application Performance Management. www.ranger4.com Ranger4 2014 1
A Ranger4 Guide to Application Performance Management www.ranger4.com Ranger4 2014 1 Contents 1.0 What is Application Performance Management? 1.1 APM and DevOps 2.0 Why should you do it? 3.0 What you should
More informationof Managing Applications in the Cloud
Research in Action White Paper: The Hidden Costs of Managing Applications in the Cloud SPONSORED BY: The Hidden Costs of Managing Applications in the Cloud 1 The Hidden Costs of Managing Applications in
More informationGET CLOUD EMPOWERED. SEE HOW THE CLOUD CAN TRANSFORM YOUR BUSINESS.
GET CLOUD EMPOWERED. SEE HOW THE CLOUD CAN TRANSFORM YOUR BUSINESS. Cloud computing is as much a paradigm shift in data center and IT management as it is a culmination of IT s capacity to drive business
More informationRiverbed OPNET AppInternals Xpert PRODUCT BRIEF
Riverbed OPNET AppInternals Xpert PRODUCT BRIEF See application performance through your users eyes It s not uncommon for today s web-based applications to require dozens of hops to complete a single transaction
More informationecommerce Web Application at Scale
ecommerce Web Application at Scale Atop concern for organizations with ecommerce Web sites, application developers and IT infrastructure managers is ensuring a successful end-user experience. It is crucial
More informationMeasuring the Business Impact of IT Through Application Performance
White Paper Measuring the Business Impact of IT Through Application Performance What Are Your Performance Metrics Really Telling You? Today s CIOs and other IT leaders are often viewed as the stewards
More informationEcommerce - The New RetailEcommerce Phenomenon for Retailers
Is Your Commerce System Aligned with the New Retail Realities? The pace of retail is accelerating and your success depends on staying ahead of today s high-value digital leaders. Do you have the right
More informationWhite Paper 8 STEPS TO CLOUD 9. How a hybrid approach can maximise the business value of cloud and what you can do to make it happen
White Paper 8 STEPS TO CLOUD 9 How a hybrid approach can maximise the business value of cloud and what you can do to make it happen Introduction Today, we re seeing IT s place in the enterprise evolving
More informationEnhancing productivity. Enabling success. Sage CRM
Enhancing productivity. Enabling success. Sage CRM Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives
More informationMonitoring Best Practices for
Monitoring Best Practices for OVERVIEW Providing the right level and depth of monitoring is key to ensuring the effective operation of IT systems. This is especially true for ecommerce systems like Magento,
More informationApplication Performance Management (APM) Inspire Your Users With Every App Transaction. Anand Akela CA Technologies @aakela
Application Performance Management (APM) Inspire Your Users With Every App Transaction Anand Akela CA Technologies @aakela Agenda 1 2 3 The App Economy Business Reputation Relies on App Experience APM
More informationTHE 20-MINUTE PPC WORK WEEK MAKING THE MOST OF YOUR PPC ACCOUNT IN MINIMAL TIME
THE 20-MINUTE PPC WORK WEEK MAKING THE MOST OF YOUR PPC ACCOUNT IN MINIMAL TIME THE 20-MINUTE PPC WORK WEEK MAKING THE MOST OF YOUR PPC ACCOUNT IN MINIMAL TIME If you look at the pay-per-click (PPC) marketing
More informationhow can I deliver better services to my customers and grow revenue?
SOLUTION BRIEF CA Wily Application Performance Management May 2010 how can I deliver better services to my customers and grow revenue? we can With the right solution, you can be certain that you are providing
More informationEnhancing Productivity. Enabling Success. Sage CRM
Enhancing Productivity. Enabling Success. Sage CRM Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives
More informationMonitoring and Log Management in Hybrid Cloud Environments
Ingo Averdunk, Dipl.-Inform. November 11, 2015 IT Service Management Monitoring and Log Management in Hybrid Cloud Environments Agenda Overview Hybrid Service Management Monitoring Log Management Closing
More informationModern IT Operations Management. Why a New Approach is Required, and How Boundary Delivers
Modern IT Operations Management Why a New Approach is Required, and How Boundary Delivers TABLE OF CONTENTS EXECUTIVE SUMMARY 3 INTRODUCTION: CHANGING NATURE OF IT 3 WHY TRADITIONAL APPROACHES ARE FAILING
More informationGET CLOUD EMPOWERED. SEE HOW THE CLOUD CAN TRANSFORM YOUR BUSINESS.
GET CLOUD EMPOWERED. SEE HOW THE CLOUD CAN TRANSFORM YOUR BUSINESS. Cloud computing is as much a paradigm shift in data center and IT management as it is a culmination of IT s capacity to drive business
More informationWHITE PAPER OCTOBER 2014. Unified Monitoring. A Business Perspective
WHITE PAPER OCTOBER 2014 Unified Monitoring A Business Perspective 2 WHITE PAPER: UNIFIED MONITORING ca.com Table of Contents Introduction 3 Section 1: Today s Emerging Computing Environments 4 Section
More informationFive Drivers of the Cloud in Asset Management
A Confluence Whitepaper Five Drivers of the Cloud in Asset Management Already widely recognized as the preferred software delivery model for common enterprise applications, investment managers are accelerating
More informationEnhancing productivity, enabling. Success. Sage CRM
Enhancing productivity, enabling Success. Sage CRM Customer Relationship Management Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives
More informationCopyright 2013 Splunk Inc. Introducing Splunk 6
Copyright 2013 Splunk Inc. Introducing Splunk 6 Safe Harbor Statement During the course of this presentation, we may make forward looking statements regarding future events or the expected performance
More informationNew Relic & JMeter - Perfect Performance Testing
TUTORIAL New Relic & JMeter - Perfect Performance Testing by David Sale Contents Introduction 3 Demo Application 4 Hooking Into New Relic 4 What Is JMeter? 6 Installation and Usage 6 Analysis In New Relic
More informationHow On-Premise ERP Deployment Compares to a Cloud (SaaS) Deployment of Microsoft Dynamics NAV
How On-Premise ERP Deployment Compares to a Cloud (SaaS) Deployment of Microsoft Dynamics NAV 13875 Cerritos Corporate Dr., #A Cerritos, CA 90703 Toll Free : (800) 969-APEX Tel : (562) 926-6820 E-mail
More informationZend and IBM: Bringing the power of PHP applications to the enterprise
Zend and IBM: Bringing the power of PHP applications to the enterprise A high-performance PHP platform that helps enterprises improve and accelerate web and mobile application development Highlights: Leverages
More informationCloud creates path to profitability for Australian businesses. A complimentary report from cloud-based business management software provider NetSuite
Cloud creates path to profitability for Australian businesses A complimentary report from cloud-based business management software provider NetSuite Introduction Australian businesses are facing a dynamic
More informationAternity Desktop and Application Virtualization Monitoring. Complete Visibility Ensures Successful Outcomes
Aternity Desktop and Application Virtualization Monitoring Complete Visibility Ensures Successful Outcomes Realizing the Benefits of Virtual Environments Requires Illuminating Four Performance Blind Spots
More informationTHE BUSINESS SIGNIFICANCE OF POORLY PERFORMING BUSINESS APPLICATIONS
It takes only a few seconds for an unsatisfied e-commerce customer to switch to a competitor s web site, impacting revenue, loyalty and brand. Online retail customers expect fast, highly interactive, cutting-edge
More informationBenefits of External Load Testing
Benefits of External Load Testing Branding is one of the most critical, and intangible, aspects of your business. No matter how much effort you put into creating a brand that customers want to associate
More informationThe Power of BMC Remedy, the Simplicity of SaaS WHITE PAPER
The Power of BMC Remedy, the Simplicity of SaaS WHITE PAPER TABLE OF CONTENTS EXECUTIVE SUMMARY............................................... 1 BUSINESS CHALLENGE: MANAGING CHANGE.................................
More information11 Ways to Improve Performance and reliability With Borland Tools
CHECK IF YOUR WEBSITES ARE READY FOR BLACK FRIDAY 11 WAYS TO STOP PERFORMANCE ISSUES FROM STRIKING HOW TO STAY AHEAD OF PEAK TRAFFIC ISSUES THROUGHOUT THE YEAR Performance issues don t wait. They strike
More informationSix Steps to Improved SharePoint Performance & Operations
Accelerating SharePoint Performance The guys at Application Performance quickly understood our SharePoint problem. They demonstrated that the combination of WebTuna and Riverbed SteelApp Web Accelerator
More informationEnterprise Search ROI Making the business case for enterprise search as a mission critical application
Enterprise Search ROI Making the business case for enterprise search as a mission critical application Enterprise Search ROI In today s Internet-driven era, people do not have the patience for ineffective
More informationCA Application Performance Management Cloud Monitor
PRODUCT SHEET: CA APM Cloud Monitor CA Application Performance Management Cloud Monitor agility made possible CA Application Performance Management Cloud Monitor (CA APM Cloud Monitor) provides end-to-end
More informationYou Rely On Software To Run Your Business Learn Why Your Software Should Rely on Software Analytics
SOFTWARE ANALYTICS You Rely On Software To Run Your Business Learn Why Your Software Should Rely on Software Analytics March 19, 2014 Underwritten by Copyright 2014 The Big Data Group, LLC. All Rights
More informationA Unified View of Network Monitoring. One Cohesive Network Monitoring View and How You Can Achieve It with NMSaaS
A Unified View of Network Monitoring One Cohesive Network Monitoring View and How You Can Achieve It with NMSaaS Executive Summary In the past few years, the enterprise computing technology has changed
More informationHeader 1. John T. Irwin Software Consulting Manager EMEA Managing End User Experience
Header 1 John T. Irwin Software Consulting Manager EMEA Managing End User Experience BSM Addressing Proactive Operations Planning, predictive analytics, and preventative automation to improve IT s response
More informationEnterprise IT is complex. Today, IT infrastructure spans the physical, the virtual and applications, and crosses public, private and hybrid clouds.
ENTERPRISE MONITORING & LIFECYCLE MANAGEMENT Unify IT Operations Enterprise IT is complex. Today, IT infrastructure spans the physical, the virtual and applications, and crosses public, private and hybrid
More informationTurn Your Business Vision into Reality with Microsoft Dynamics SL
Turn Your Business Vision into Reality with Microsoft Dynamics SL You have worked hard to build a vision for your business. With Microsoft Dynamics SL, you can turn that vision into reality with a solution
More informationMeasuring end-to-end application performance in an on-demand world. Shajeer Mohammed Enterprise Architect
Measuring end-to-end application performance in an on-demand world Shajeer Mohammed Enterprise Architect Agenda 1 Introduction to CA 2 Application Performance Management and its Need 3 How CA Solutions
More informationVistara Lifecycle Management
Vistara Lifecycle Management Solution Brief Unify IT Operations Enterprise IT is complex. Today, IT infrastructure spans the physical, the virtual and applications, and crosses public, private and hybrid
More informationDo slow applications affect call centre performance?
Do slow applications affect call centre performance? A white paper examining the impact of slow applications on call centre quality and productivity Summary To be successful in today s competitive markets
More informationThe Definitive Guide. Monitoring the Data Center, Virtual Environments, and the Cloud. Don Jones
The Definitive Guide tm To Monitoring the Data Center, Virtual Environments, and the Cloud Don Jones The Nimsoft Monitoring Solution SERVICE LEVEL MONITORING VISUALIZATION AND REPORTING PRIVATE CLOUDS»
More informationPerformance In The Cloud
Performance In The Cloud Copenhagen, 25 th Nov, 2010 Richard Stone Copenhagen 11-25-10 FINAL.pptx Market Landscape The new (post-recession) world Re-connect with Customers Work Anywhere is What We Do Business
More informationROI TRACKING STRATEGIES
TM ROI TRACKING STRATEGIES YOUR FRANCHISE CAN T AFFORD TO IGNORE ROI TRACKING STRATEGIES YOUR FRANCHISE CAN T AFFORD TO IGNORE www.scorpionfranchise.com IN THIS GUIDE, YOU WILL LEARN: What ROI is How ROI
More informationThe Advantages of Converged Infrastructure Management
SOLUTION BRIEF Converged Infrastructure Management from CA Technologies how can I deliver innovative customer services across increasingly complex, converged infrastructure with less management effort
More informationOverview. The Cloud. Characteristics and usage of the cloud Realities and risks of the cloud
Overview The purpose of this paper is to introduce the reader to the basics of cloud computing or the cloud with the aim of introducing the following aspects: Characteristics and usage of the cloud Realities
More informationCloud Backup And Disaster Recovery Meets Next-Generation Database Demands Public Cloud Can Lower Cost, Improve SLAs And Deliver On- Demand Scale
A Forrester Consulting Thought Leadership Paper Commissioned By Microsoft March 2014 Cloud Backup And Disaster Recovery Meets Next-Generation Database Demands Public Cloud Can Lower Cost, Improve SLAs
More informationAssuring High Quality of Customer Self-Service with Wily Application Performance Management
Wily Technology ROI Brief Assuring High Quality of Customer Self-Service with Wily Application Performance Management CA, Inc., Wily Technology Division www.wilytech.com wily-info@ca.com Copyright 2006
More informationRegional Grocers Gain a Fast, Differentiating Competitive Edge with SaaS
Regional Grocers Gain a Fast, Differentiating Competitive Edge with SaaS Contents 03 04 07 10 Introduction What CMOs Want What CIOs Want Key Considerations with Cloud Based Strategies Introduction Today
More informationAppDynamics Fall 14' Release: Revolutionizing APM! p r e s e n t e d b y :
AppDynamics Fall 14' Release: Revolutionizing APM! p r e s e n t e d b y : Bill AppDynamics Hayden Fall &'14 Marcus Release: Revolutionizing Sarmento APM! Orasi Software at a Glance Corporate Overview
More informationIBM Tivoli Netcool network management solutions for enterprise
IBM Netcool network management solutions for enterprise The big picture view that focuses on optimizing complex enterprise environments Highlights Enhance network functions in support of business goals
More informationApplication Performance Monitoring (APM) Technical Whitepaper
Application Performance Monitoring (APM) Technical Whitepaper Table of Contents Introduction... 3 Detect Application Performance Issues Before Your Customer Does... 3 Challenge of IT Manager... 3 Best
More informationWhy Cloud CompuTing ThreaTens midsized enterprises and WhaT To do about it
The Cloud Threat Why Cloud CompuTing ThreaTens midsized enterprises and WhaT To do about it This white paper outlines the concerns that often prevent midsized enterprises from taking advantage of the Cloud.
More informationHYBRID APPLICATION PERFORMANCE TESTING
HYBRID APPLICATION PERFORMANCE TESTING Managing the performance of today s mobile, web and cloud applications requires a proactive, multi-faceted approach to performance testing. This paper is sponsored
More informationApplication Perspective
Datasheet Web Performance Test & Measurement Application Perspective Reliable, Cost-effective Web Performance Monitoring Keynote Application Perspective gives you the insight you need, before your end-users
More informationMagento Enterprise Cloud Edition A Platform-as-a-Service for Your Business. Peter Sheldon VP Strategy, Magento Commerce
Magento Enterprise Cloud Edition A Platform-as-a-Service for Your Business Peter Sheldon VP Strategy, Magento Commerce 88% of Organizations Have a Cloud 1 st Strategy Source: Gartner Forecast Analysis:
More informationBuilding Success on Acquia Cloud:
Building Success on Acquia Cloud: 10 Layers of PaaS TECHNICAL Guide Table of Contents Executive Summary.... 3 Introducing the 10 Layers of PaaS... 4 The Foundation: Five Layers of PaaS Infrastructure...
More informationUnwired Revolution Gains Full Visibility into Enterprise Environments with Server Side and Mobile App Monitoring from New Relic.
At a Glance INDUSTRY Professional services LOCATION Phoenix, Arizona USE CASE Monitor performance of mobile apps designed for enterprise clients WHY NEW RELIC No firewall exceptions or additional servers
More information5 Steps to Adopting Agile IT Infrastructure Monitoring Necessary for a Customer-Driven World
5 Steps to Adopting Agile IT Infrastructure Monitoring Necessary for a Customer-Driven World Fueling the Application Experience If you ve seen recent car ads, you know they re as likely to promote applications
More informationagility made possible
SOLUTION BRIEF Flexibility and Choices in Infrastructure Management can IT live up to business expectations with soaring infrastructure complexity and challenging resource constraints? agility made possible
More informationTHE BEATING HEART OF ENTERPRISE I.T.: THE MAINFRAME IN A HYPER-DISTRIBUTED WORLD
WHITE PAPER: MAINFRAME SOLUTIONS THE BEATING HEART OF ENTERPRISE I.T.: THE MAINFRAME IN A HYPER-DISTRIBUTED WORLD A recent international CIO study reveals that new technology trends, such as mobility,
More informationChat Greetings. Efficiency. Report. An insight into customer engagement. April 2014
Chat Greetings Efficiency Report An insight into customer engagement April 014 Table of contents 01 Introduction 0 Regarding the Data 03 Main Findings 04 Greeting Rules Time on site Current URL Returning
More informationA Modern Approach to Monitoring Performance in Production
An AppDynamics Business White Paper WHEN LOGGING ISN T ENOUGH A Modern Approach to Monitoring Performance in Production Ten years ago, the standard way to troubleshoot an application issue was to look
More informationAppscend Mobile Platform Whitepaper
A Appscend Platform Presentation Appscend Mobile Platform Whitepaper V V a l u e 1 A d d e d Appscend Platform Presentation Table of Contents Overview... 3 About the company... 3 The Amazing Mobile Application
More informationGETTING STARTED GUIDE. A Microsoft Azure User s Guide to Getting Started with New Relic. Get better visibility into complex cloud environments
A Microsoft Azure User s Guide to Getting Started with New Relic Get better visibility into complex cloud environments Table of Contents INTRO 03 ABOUT OUR PARTNERSHIP 03 GETTING STARTED 06 BASIC FEATURE
More information