HP AppPulse Mobile. Adding HP AppPulse Mobile to Your Android App

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1 HP AppPulse Mobile Adding HP AppPulse Mobile to Your Android App Document Release Date: April 2015

2 How to Add HP AppPulse Mobile to Your Android App How to Add HP AppPulse Mobile to Your Android App For a quick overview showing this process, watch this video. Before you Begin Within AppPulse Mobile, add an application. Step 1: Download the SDK From the window that appears, download and extract the AppPulse Mobile SDK. HP AppPulse Mobile (1.8) Page 2 of 12

3 How to Add HP AppPulse Mobile to Your Android App Step 2: Add AppPulse Mobile to Your App You need to have Java Runtime Environment (JRE) 1.7 or higher installed. To verify what version you have, run java -version in a Windows command line. To install JRE, click here. 1. Copy the application key generated in the previous step. If you already closed the window, you can access the application's settings within AppPulse Mobile and copy the application key from there. 2. Open a Windows command line (Start > Run > cmd), and enter the following: <Unzipped SDK directory>\apppulse_mobile.bat -appkey <application key> <path and name of your APK> For example: C:\MySDKFiles\AppPulse_mobile.bat -appkey svhf65gf C:\MyAPK\myapp.apk You now have a new APK in the same location as the original APK file, with the suffix signed.debug.apk. The new APK is signed with a debug key, which is the standard for testing and developing Android mobile apps. The above steps are mandatory. For other options, see " Advanced Options" on page 5. If you run into any problems, see "Troubleshooting" on page 8. HP AppPulse Mobile (1.8) Page 3 of 12

4 How to Add HP AppPulse Mobile to Your Android App Step 3: Run Your App 1. Install the new APK on an Android device or emulator, and use your app. 2. Now open AppPulse Mobile, and explore your app's user experience! What's Next? When you are ready to upload it, sign the new APK with your private key and upload it to the Google Play store. As soon as users interact with your app, AppPulse Mobile shows your users' experience in detail. HP AppPulse Mobile (1.8) Page 4 of 12

5 Advanced Options Advanced Options When you add HP AppPulse Mobile to your app, you can define one or more advanced options as described in the following section. To use advanced options, enter the following in the command line: <Unzipped SDK directory>\apppulse_mobile.bat -appkey <application key> <optional parameters> <path and name of your APK> You can enter the following optional parameters: Parameter Description -o <File path> By default, the instrumented APK is created in the same directory as the original APK. Use this parameter to specify a different output file. -optin -overrideacra By default, user data is automatically reported to AppPulse Mobile. If you use this parameter, data will not be reported unless users activate data reporting (opt-in), as defined in your app. For details, see "Enabling Users to Opt-In/Opt-Out of Data Reporting" on page 7. AppPulse Mobile uses a version of the ACRA library to collect data on crashes. If your app already uses ACRA, by default AppPulse Mobile will not show crash data for the app. You can use this flag to add the AppPulse Mobile ACRA library version and override your current ACRA library. Note that this will disable your existing ACRA-based reporting mechanism, and you will see crash data in AppPulse Mobile. -sdfile <File path> -stacktracesizelimit <n> -tempdir <Temp directory> Use this parameter to block sensitive data; for details see "Protecting Sensitive Data" on the next page. By default, crash reports' stacktrace have a size limit of 2 KB. Use this parameter to modify this limit (possible range: 0-10). Setting a higher limit will impact network load accordingly. HP AppPulse Mobile uses your temp directory to run the instrumentation. Use this parameter to specify a different temporary directory. HP AppPulse Mobile (1.8) Page 5 of 12

6 Advanced Options Protecting Sensitive Data To prevent reporting sensitive data such as a button or URL showing an account number, HP AppPulse Mobile automatically shows *** instead of any sequence of 4 or more of the following elements: 0-9,. - (digit, comma, period, hyphen). For example, if your app reports Paid by account , HP AppPulse Mobile shows Paid by account ***. Before adding HP AppPulse Mobile to your app, you can customize the default data masking as follows: No data masking. If you do not want these strings replaced, open the SDK and delete the file <Unzipped SDK directory>\apkinfuser\hpfilter.xml. Run the default command line described in "How to Add HP AppPulse Mobile to Your Android App" on page 2. Change data masking rules. To define specific rules relevant for your particular app, open the SDK and locate the file <Unzipped SDK directory>\apkinfuser\hpfilter.xml. This file contains the default rule, and a template for creating additional rules. Each rule has two parts: <detection string> <replacement string>. The detection uses regular expressions. You can add as many rules as needed; each rule is a separate Item node. Add or edit rules as needed, save the file, and run the default command line described in "How to Add HP AppPulse Mobile to Your Android App" on page 2. Use a different xml file. You can create a different XML file using the guidelines described above. When you run the command line, specify the location of your file with the -sdfile <File path> parameter. Note: AppPulse Mobile also masks sensitive URL parameters. For example, is reported as HP AppPulse Mobile (1.8) Page 6 of 12

7 Advanced Options Enabling Users to Opt-In/Opt-Out of Data Reporting Some apps give each user the ability to avoid sending data from their device, for example using a Settings menu item (opt-out). Other apps ask users to actively approve data collection, for example when the app is first launched (opt-in). By default, data is automatically sent from mobile apps to AppPulse Mobile. You can use the -optin parameter to disable default data reporting; in this case data is only collected from users who opt in. Note that the relevant user interface and interaction within the app are up to the application developer. To enable or disable reporting from your app to AppPulse Mobile, change the Boolean value enabled in the SharedPreferences HPUserMonitoring. The change will take effect the next time the user opens the app. For example: private static final String HP_RUM_API_PREFERENCES_NAME = "HPUserMonitoring"; private static final String HP_RUM_API_PREFERENCES_ENABLED = "enabled"; public void disablereporting(view view) { SharedPreferences.Editor spe = getsharedpreferences(hp_rum_api_ PREFERENCES_NAME, Context.MODE_MULTI_PROCESS).edit(); spe.putboolean(hp_rum_api_preferences_enabled, false).commit(); } public void enablereporting(view view) { SharedPreferences.Editor spe = getsharedpreferences(hp_rum_api_ PREFERENCES_NAME, Context.MODE_MULTI_PROCESS).edit(); spe.putboolean(hp_rum_api_preferences_enabled, true).commit(); } HP AppPulse Mobile (1.8) Page 7 of 12

8 Troubleshooting Troubleshooting Supported versions HP AppPulse Mobile supports apps with Android 2.3 (API 9) and higher. Signing issues By default, when you add HP AppPulse Mobile to your app the APK is signed in debug mode, which is the standard for testing and developing Android mobile apps. (This enables you to test the app on a device but not to upload it to the Google Play store.) However, some applications require that you sign the app with the original certificate in order to properly run it on a device. For example, if you use Google Wallet or Google Maps, your app requires the original certificate. This is also true if your application uses custom permissions that are signature protected, or if your application explicitly validates signatures. If you are unable to properly run your app after adding AppPulse Mobile, sign the new APK with your original certificate. Obfuscation issues If your app uses obfuscation, AppPulse Mobile cannot be added to the app if you include the Android Support Library in the obfuscation process. Make sure it is excluded from obfuscation (for example, for ProGuard use -keep class android.support.** { *; }). HP AppPulse Mobile (1.8) Page 8 of 12

9 Troubleshooting Error messages The following section lists messages that may appear when adding HP AppPulse Mobile to your app, with their explanation. Instrumentation process was unable to run - Java Runtime Environment was not found. If you do not have JRE installed, install it from If you have JRE installed but instrumentation still fails, access your system variables, and open the PATH variable for editing. Verify that the Java Home is properly defined in the PATH variable; for example: C:\Program Files\Java\jre7\bin. After you edit the variable, close the existing command line and open a new one to continue instrumentation. Could not reserve enough space for object heap. If you are running JRE 32-bit, install 64-bit if supported by your OS. If you are running JRE 64-bit, the batch file assigns 2048KB of RAM for this process. If you need more, access the HP AppPulse Mobile SDK and open the ApkInfuser.bat file for editing. Locate the string -Xmx2048m and increase this value as needed, depending on your available system resources. Warning: You already have the ACRA library in your application for monitoring crashes. You can use the -overrideacra flag to replace your existing ACRA library. In this case, you'll get our detailed crash reports solution instead. AppPulse Mobile uses the ACRA library to collect data on crashes. Since your app is already using ACRA, by default AppPulse Mobile will not collect crash data for the app. You can use the -overrideacra flag to add the AppPulse Mobile ACRA library version and override your current ACRA library. Warning: Unable to override ACRA because your ACRA is obfuscated. Crashes will therefore not be reported via our solution. HP AppPulse Mobile (1.8) Page 9 of 12

10 Troubleshooting You used the -overrideacra flag to override your current ACRA library, but your ACRA library is obfuscated (class names are changed). Since you have customized your ACRA we will not override it, and AppPulse Mobile will not show your crash data. Note: You are using the Override ACRA flag to enable AppPulse Mobile crash reports. You used the -overrideacra flag to add the AppPulse Mobile ACRA library version and override your current ACRA library. This disables your existing ACRA-based reporting mechanism, and you will see crash data in AppPulse Mobile. Note: Your application contains some html or javascript components, which are not yet supported. The current version of HP AppPulse Mobile does not yet support monitoring of hybrid components. This capability is coming soon! There was a problem in decoding dex file. This application is obfuscated to avoid post-build instrumentation. Your app includes bytecode obfuscation techniques that employ "junk byte injection." Contact HP Support for help with instrumenting your app. SEVERE: Incorrect number of arguments, or illegal character used. SEVERE: The following path was not found: <path> The command to add HP AppPulse Mobile to your app must contain the SDK batch location, the application key, and the apk location. Check if your command is missing one of these, or if any parameter in the command contains illegal characters ( ^ < > %). Failed to open dex file The classes.dex file is missing from your original apk, and AppPulse Mobile cannot be added unless this file exists. Use a zip viewer (like 7-zip) to see if the classes.dex file exists in your original apk. If it does exist, try to extract this file only from the original apk. You may see that your anti-virus software deletes it immediately. In this case, disable the anti-virus before adding AppPulse Mobile to your app, then re-enable your anti-virus software. HP AppPulse Mobile (1.8) Page 10 of 12

11 Troubleshooting Legal Notices Warranty The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The information contained herein is subject to change without notice. Restricted Rights Legend Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR and , Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Copyright Notice Copyright Hewlett-Packard Development Company, L.P. Trademark Notices Apple is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Google and Android are registered trademarks of Google Inc. HP AppPulse Mobile (1.8) Page 11 of 12

12 Troubleshooting HP AppPulse Mobile (1.8) Page 12 of 12

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