WHAT CAN BE MEASURED, CAN BE IMPROVED

Size: px
Start display at page:

Download "WHAT CAN BE MEASURED, CAN BE IMPROVED"

Transcription

1 WHAT CAN BE MEASURED, CAN BE IMPROVED TAKING A CLOSER LOOK AT YOUR CANDIDATE RECRUITING EXPERIENCE MARIA ROSPLOCH AND THOMAS F. KAMINSKY

2 /02 the nearest exit In an ever-increasing struggle to secure top talent, there s a new sticking point: the candidate recruiting experience. From brand perception to online applications, today s job candidate has many opportunities to engage or become disengaged with your company. More than ever, candidates are quick to walk away from awkward technology, unclear processes, an unsatisfying level of human interaction, or hard-to-find information. In a competitive talent market, candidates jump ship at various roadblocks and many organizations have no idea where the problems lie.

3 It s vital for companies to develop a way to assess a candidate s application experience, know more about what prospects think of their hiring process, and make changes where necessary so they can attract and win the best talent. /03

4 /04 the talent war Competing for talent is tougher than ever. Major demographic shifts are hitting employers hard, creating the perfect conditions for a talent war. Factors include lower birth rates, retiring baby boomers, and a high demand but low supply of specific skills. Candidates also expect more from the hiring experience due to advances in digital platforms and social media. What may have worked two years ago does not necessarily work now and companies that don t adapt may lose top talent to competitors. As mobile technology becomes mainstream, application forms need to be mobile friendly. This is important because the front end of the application process influences how a candidate perceives a company.

5 /05 how does your organization fare? Typically, the companies that need to closely examine their candidates experiences are those that: Compete for talent Struggle to keep prospects engaged during the hiring process Don t know why prospects become disengaged Want to protect their brand from negative perceptions Apply for employer awards Have new talent categories other than the ones for which they are known

6 /06 shedding light on recruiting practices Kelly Outsourcing and Consulting Group (KellyOCG ) partnered with Ann Marie Ryan, who has a doctorate in psychology, and is a professor of organizational psychology at Michigan State University, to help companies ascertain the truth about their candidate experience in order to improve their recruitment practices and secure the best talent. As a result of research findings, KellyOCG collaborated with Ryan to develop candidate experience measurement through a tool that assesses a candidate s hiring experience against these five interconnected factors: If a company fails to investigate why candidates are not completing applications, the company cannot effectively enhance the process. 1. Branding 2. Learning 3. Technology 4. Process 5. Human

7 /07 a closer look branding The organization s reputation and level of prestige The link between employer brand image and successful recruiting is crucial, especially in a candidate-driven market. A strong brand can attract candidates and a weak one can drive them away it ultimately affects a company s hiring success. The best employees will put little store in what companies say about themselves in their advertising. They will conduct their own research by talking with independent parties. learning Many candidates abandon an application process after using a company s website to research their potential employer. Ann Marie Ryan, M.A, Ph.D. The ease with which candidates can find organizational information Although perceptive candidates find their information about companies from neutral sources, they will still check the marketing material that companies publish particularly on corporate web pages and any social media presence. This means companies must produce material that is authentic, compelling, informative, and easy to find.

8 /08 technology How candidates interact with the organization s technology A major bailout point for candidates is often during the job application process due to unclear instructions or problematic interfaces. This means a company s online application process must be fast, intuitive, and simple. process As the technology bar is set higher and higher, a company s online application process must be fast, intuitive, and simple. Allow clear opportunities for candidates to show their skills and abilities The system or process a potential employee must navigate to complete an application should be seamless it should put prospects at ease and provide opportunities for them to present the truest version of themselves. Any obstacles could force the best candidates into the arms of other firms. human The way those who represent the organization treat the candidate Finally, there is the human factor. If a potential employee passes the application phase and then interacts with someone at the organization the way in which the company treats him or her may determine whether they stay the course or move on to a competitor.

9 There is little doubt that efforts to understand more about the candidate experience will produce better hiring results the candidate experience measurement assessment tool from KellyOCG provides actionable information for improving the candidate experience at your organization. /09

10 /10 customized services What makes KellyOCG different? We listen. We allow your objectives to drive our approach. KellyOCG will deliver results using proven methodology, proprietary technology, and service that features: Collaboration A genuine partner, we take on your business challenges as our own using a holistic approach proactively communicating any course corrections needed for transparency. An empirically validated measurement tool Academic experts have validated the survey tool used to measure the candidate experience a tool that s updated as recruiting trends change. Recruitment expertise Our vast experience in managing recruiting and staffing programs helps us understand talent and gives us insight into labor market trends. Targeted best practices Our subject matter experts deliver. We provide face-to-face meetings to advise you on recommendations to execute. For more information about the candidate experience measurement tool, and improving your company s ability to attract top talent, visit kellyocg.com today.

11 ABOUT THE AUTHORS MARIA ROSPLOCH is vice president, Global Solutions Design. Maria consults globally with top performing organizations to ensure that client talent needs are clearly developed and defined, in order to deliver optimal recruitment process solutions. With a focus on best practices and lean processes, and founded on nearly two decades of recruitment process and delivery expertise, Maria is integral in designing the right strategic solutions for clients, and partners with delivery teams to ensure alignment with client expectations and consistently achieved program goals. Prior to 2002, Maria held roles in program management and account leadership for KellyOCG. THOMAS F. KAMINSKY is vice president and global practice lead for the consulting practice of Kelly Outsourcing and Consulting Group. With more than 25 years of human capital industry experience, Thomas is a sought after thought leader and business practitioner focusing on transformational talent strategies. KellyOCG consulting services include strategic workforce planning, workforce analytics, candidate experience, employer branding, and talent sourcing. KellyOCG is the Outsourcing and Consulting Group of workforce solutions provider Kelly Services, Inc. KellyOCG is a global leader in innovative talent management solutions in the areas of Recruitment Process Outsourcing (RPO), Business Process Outsourcing (BPO), Contingent Workforce Outsourcing (CWO), including Independent Contractor Solutions, Human Resources Consulting, Career Transition and Executive Coaching, and Executive Search. KellyOCG was named in the International Association of Outsourcing Professionals 2014 Global Outsourcing 100 list, an annual ranking of the world s best outsourcing service providers and advisors. For more information, visit kellyocg.com today. All trademarks are property of their respective owners 2015 Kelly Services, Inc kellyocg.com EXIT

strategic workforce planning: building blocks to success

strategic workforce planning: building blocks to success strategic workforce planning: building blocks to success Foreword by Tom Kaminsky The ability to attract and retain people with valuable skills that meet business objectives is vital for companies seeking

More information

Show your value, grow your business:

Show your value, grow your business: Show your value, grow your business: A SUPPLIER GUIDE TO MOVE FROM A TRANSACTIONAL PROVIDER TO A STRATEGIC PARTNER KAREN A. CALINSKI INTRODUCTION /02 At KellyOCG we take a holistic approach to talent sourcing

More information

PART 1: THE WHAT, WHO, AND WHY OF MSP BY JENNIFER SPICHER

PART 1: THE WHAT, WHO, AND WHY OF MSP BY JENNIFER SPICHER THE FUNDAMENTAL S OF MANAGED SERVICE PROVIDER (MSP) PROGR AMS PART 1 OF 3 PART 1: THE WHAT, WHO, AND WHY OF MSP BY JENNIFER SPICHER CONTENTS p3 Introduction p4 Why an MSP is Important p6 What Is an MSP?

More information

UNLOCKING THE VALUE OF THE TOP SUPPLIERS

UNLOCKING THE VALUE OF THE TOP SUPPLIERS UNLOCKING THE VALUE OF THE TOP SUPPLIERS THE POWER OF OPTIMIZING YOUR TALENT SUPPLY CHAIN TOM TISDALE TABLE OF CONTENTS 3 Introduction 4 Analytics considers the continuous flow of talent through a business

More information

Six key trends in outsourcing Dominic J. Asta

Six key trends in outsourcing Dominic J. Asta Six key trends in outsourcing Dominic J. Asta /02 Outsourcing has never been the same as offshoring, yet it seems the two concepts have become increasingly interchangeable over the past decade. Despite

More information

Part 2: sourcing models

Part 2: sourcing models The Fundamentals of Managed Service Provider (MSP) Programs Part 2 of 3 Part 2: sourcing models By Jennifer Spicher contents This is the second of a three-part series designed to outline key components

More information

The what, why, when and how of Strategic Workforce Planning

The what, why, when and how of Strategic Workforce Planning Future-proof your workforce The what, why, when and how of Strategic Workforce Planning Susan DeFazio Table of contents 3 Introduction 5 What does good SWP look like? 7 Why SWP matters to risk & operational

More information

DOES YOUR TALENT SUPPLY CHAIN MEASURE UP?

DOES YOUR TALENT SUPPLY CHAIN MEASURE UP? DOES YOUR TALENT SUPPLY CHAIN MEASURE UP? APPLYING ADVANCED DATA ANALYSIS TO YOUR HUMAN RESOURCE NEEDS TOM TISDALE IT skills: 8.3 Reliability: 6.4 Affordability: 3.0 Engineering skills: 7.3 Reliability:

More information

the growing demand for niche skills: HIGH TECH BY STEVEN SCOTT Vice President of Global Solutions

the growing demand for niche skills: HIGH TECH BY STEVEN SCOTT Vice President of Global Solutions the growing demand for niche skills: HIGH TECH BY STEVEN SCOTT Vice President of Global Solutions 2 THE HIGH TECH INDUSTRY has remained remarkably resilient in riding the economic roller coaster of recent

More information

Part 3: Business Case and Readiness

Part 3: Business Case and Readiness The Fundamentals of Managed Service Provider (MSP) Programs Part 3 of 3 Part 3: Business Case and Readiness By Jennifer Spicher contents This is the final of a three-part series designed to outline key

More information

TALENT ACQUISITION: IN-HOUSE OR OUTSOURCE?

TALENT ACQUISITION: IN-HOUSE OR OUTSOURCE? TALENT ACQUISITION: IN-HOUSE OR OUTSOURCE? 6 STEPS TO A MEANINGFUL BUSINESS CASE TIM MEEHAN RETHINKING THE CASE FOR CHANGE Whether it s managed in-house or outsourced, the Talent Acquisition function and

More information

Strategic Sourcing Outlook: Emerging Techniques and Media

Strategic Sourcing Outlook: Emerging Techniques and Media Strategic Sourcing Outlook: Emerging Techniques and Media www.chandlermacleod.com Social Media The Future of Strategic Sourcing? It s often tempting to stick with the tried and true and focus simply on

More information

THE HIRING REPORT. the state of hiring in china 2015. THE TOP 9 What professionals in China really want in a new role in 2015

THE HIRING REPORT. the state of hiring in china 2015. THE TOP 9 What professionals in China really want in a new role in 2015 THE HIRING REPORT the state of hiring in china 2015 THE TOP 9 What professionals in China really want in a new role in 2015 THE NEW KING Why work life balance is now the No 1 priority of senior executives

More information

Who is BOWEN today? Services Overview. bowenworks.ca

Who is BOWEN today? Services Overview. bowenworks.ca Who is BOWEN today? Services Overview bowenworks.ca BOWEN has evolved over the years. Established in 1974 as an administrative staffing firm, we have leveraged our expertise and reputation in to a full

More information

5 myths of supplying talent through a third-party provider model. A guide for third-party talent managers and suppliers

5 myths of supplying talent through a third-party provider model. A guide for third-party talent managers and suppliers 5 myths of supplying talent through a third-party provider model A guide for third-party talent managers and suppliers Thorsten Koletschka /02 Suppliers that play a proactive part to deliver genuine talent

More information

In-house or outsource? 6 steps to a meaningful business case. sally hunter

In-house or outsource? 6 steps to a meaningful business case. sally hunter Talent Acquisition: In-house or outsource? 6 steps to a meaningful business case sally hunter Rethinking the case for change Whether it s managed in-house or outsourced, the Talent Acquisition function

More information

CONSULTING RESEARCH TRAINING VOLUME 2 - ISSUE 11. Three Hot Trends in Recruiting and Retaining Sales Talent

CONSULTING RESEARCH TRAINING VOLUME 2 - ISSUE 11. Three Hot Trends in Recruiting and Retaining Sales Talent CONSULTING RESEARCH TRAINING VOLUME 2 - ISSUE 11 Three Hot Trends in Recruiting and Retaining Sales Talent The Miller Heiman Sales Performance Journal, Volume 2, Issue 11 Copyright 2007 by Miller Heiman,

More information

HR and Recruiting Stats That Make You Think. A Statistical Reference Guide for Talent Acquisition Professionals

HR and Recruiting Stats That Make You Think. A Statistical Reference Guide for Talent Acquisition Professionals 50 HR and Recruiting Stats That Make You Think Introduction Employer branding, employee engagement, social recruiting, transparency and Millennials are among the most important trends and topics impacting

More information

Redefining RPO: Comprehensive Talent Solutions Changing the Employment Landscape

Redefining RPO: Comprehensive Talent Solutions Changing the Employment Landscape Redefining RPO: Comprehensive Talent Solutions Changing the Employment Landscape EXECUTIVE SUMMARY Recruitment process outsourcing (RPO) has undergone a transformation. What once was a function focused

More information

innovative solutions

innovative solutions Finding the best talent is humanly possible Recruitment Process Outsourcing Looking for talent? the best Having the best talent is a competitive advantage in today s demanding and complex world. Because

More information

Is Recruitment Process Outsourcing Right for Your Organization?

Is Recruitment Process Outsourcing Right for Your Organization? Is Recruitment Process Outsourcing Right for Your Organization? Here s What to Consider In a move to control costs as well as plan for the future, companies are increasingly turning to recruitment process

More information

Wars. Talent. Corporate Recruitment in the Age of Social Media

Wars. Talent. Corporate Recruitment in the Age of Social Media Talent Corporate Recruitment in the Age of Social Media Wars When a major U.S. retailer needed to fill 160,000 seasonal jobs last year, it didn t post the openings in local newspapers, as companies had

More information

Taking Care of Your Company s Future: 3 Best Practices for Succession Planning

Taking Care of Your Company s Future: 3 Best Practices for Succession Planning Taking Care of Your Company s Future: 3 Best Practices for Succession Planning Copyright 2008 SuccessFactors, Inc. I. Introduction More successful businesses are embracing succession planning to deepen

More information

Making virtual contact Six lessons for building a scalable customer contact model. Kim SOKOL

Making virtual contact Six lessons for building a scalable customer contact model. Kim SOKOL Making virtual contact Six lessons for building a scalable customer contact model Kim SOKOL /02 As service once again becomes a key differentiator for brands, the c-suite and operational staff are finally

More information

Best Practices of the Most Effective Workforce Management Solutions

Best Practices of the Most Effective Workforce Management Solutions White Paper Recruitment Process Outsourcing Best Practices of the Most Effective Workforce Management Solutions MSP or Contractor RPO? Today, organisations recognise that managing their contingent workforce

More information

The Recruitment Quotient:

The Recruitment Quotient: ADP Research Institute The Recruitment Quotient: Raising Your Talent IQ Contents 3 Introduction 4 Candidates Expectations: Higher Than You Might Expect 5 Employment Brands, Social Media, and the Consumerization

More information

To find more articles on strategic HR, just visit http://www.melcrum.com

To find more articles on strategic HR, just visit http://www.melcrum.com Best practices, case studies and research for HR professionals This article is taken from Strategic HR Review, the best new bi-monthly subscription publication for HR practitioners, bringing you best practices,

More information

Global Trends in RPO & Talent Recruitment 2014. pam berklich

Global Trends in RPO & Talent Recruitment 2014. pam berklich Global Trends in RPO & Talent Recruitment 2014 pam berklich The Recruiting Challenge Map Far from simply filling existing gaps as quickly and economically as possible, recruiting has become a high-stakes

More information

BUILDING STRATEGIC WORKFORCE CAPABILITY

BUILDING STRATEGIC WORKFORCE CAPABILITY BUILDING STRATEGIC WORKFORCE CAPABILITY HOW TO ALIGN RESOURCES WITH STRATEGY FOR BETTER BUSINESS OUTCOMES SUSAN DEFAZIO TABLE OF CONTENTS /04 Creating opportunities with strategic workforce planning /08

More information

THE CHANGING ROLE OF THE CHRO

THE CHANGING ROLE OF THE CHRO A HARVARD BUSINESS REVIEW ANALYTIC SERVICES REPORT THE CHANGING ROLE OF THE CHRO Copyright 2015 Harvard Business School Publishing. sponsored by SPONSOR PERSPECTIVE The datafication of HR is a leading

More information

Controlling Leadership Talent Risk: An Enterprise Imperative. By Seymour Adler, Senior Vice President and Amy Mills, Vice President

Controlling Leadership Talent Risk: An Enterprise Imperative. By Seymour Adler, Senior Vice President and Amy Mills, Vice President Volume 1, Issue 1 November 2008 By Seymour Adler, Senior Vice President and Amy Mills, Vice President Leadership Shortage Imminent Grooming leaders is one of the most critical business needs in the modern

More information

Recruitment Process Outsourcing:

Recruitment Process Outsourcing: Recruitment Process Outsourcing: What You Should Look for in an RPO Provider James F. McCoy Vice President & RPO Practice Lead It used to be that companies looked exclusively at cost and process to identify

More information

Just Ask: Strategies for Engaging and Retaining Help Desk Professionals

Just Ask: Strategies for Engaging and Retaining Help Desk Professionals Just Ask: Strategies for Engaging and Retaining Help Desk Professionals by Beverly Kaye and Sharon Jordan-Evans Help Desk leaders want their talent to stay. And not just stay, but be satisfied, engaged,

More information

Onboarding. Design Build Attract

Onboarding. Design Build Attract Onboarding Design Build Attract The most critical time in an executive s career is the first 100 days in a new role. Executives promoted or hired into new roles are expected to not only find their way,

More information

The attraction, retention and advancement of women leaders:

The attraction, retention and advancement of women leaders: The attraction, retention and advancement of women leaders: Strategies for organizational sustainability BUSINESS CASE 1 Table of Contents Introduction Business Case 1 Barriers and Success Factors Overview

More information

Sample Position Model Human Resources Head

Sample Position Model Human Resources Head KAW KAW Consulting Consultants in Human Resources Sample Position Model Human Resources Head KAW Consulting Wilmington, DE 19803 302-479-7855 e-mail:kawconsulting@compuserve.com KAW Consulting Wilmington,

More information

A PeopleFluent Product Brochure. PeopleFluent Mirror Suite TM

A PeopleFluent Product Brochure. PeopleFluent Mirror Suite TM A PeopleFluent Product Brochure PeopleFluent Mirror Suite PeopleFluent Time to Build Your Talent Management Solutions Around Your Talent Today people work differently, are motivated differently and are

More information

Better talent Better results. CareerHarmony ManpowerGroup

Better talent Better results. CareerHarmony ManpowerGroup Better talent Better results CareerHarmony ManpowerGroup The need for better business outcomes The world of work is changing. Uncertainty is the norm and hiring the right talent with the greatest time

More information

HELPING YOU GET ON WITH BUSINESS

HELPING YOU GET ON WITH BUSINESS HELPING YOU GET ON WITH BUSINESS We feel like Flex HR is a division of our company. They free us up to do what we do best Wendy Heath, Owner, Heath Construction HELPING YOU GET ON WITH BUSINESS A message

More information

HOLISTIC TALENT SUPPLY CHAIN MANAGEMENT

HOLISTIC TALENT SUPPLY CHAIN MANAGEMENT A HARVARD BUSINESS REVIEW ANALYTIC SERVICES REPORT HOLISTIC TALENT SUPPLY CHAIN MANAGEMENT Copyright 2015 Harvard Business School Publishing. sponsored by HOLISTIC TALENT SUPPLY CHAIN MANAGEMENT AS MARKETS,

More information

Recruitment Processing Outsourcing (RPO) 2013: Transforming Your Talent Acquisition Strategy

Recruitment Processing Outsourcing (RPO) 2013: Transforming Your Talent Acquisition Strategy Recruitment Processing Outsourcing (RPO) 2013: Transforming Your Talent Acquisition Strategy Recruitment Process Outsourcing (RPO) has undergone a seismic shift over the past few years. Long viewed as

More information

Addressing HIT Worker Shortages Through Operational Excellence in Workforce Planning

Addressing HIT Worker Shortages Through Operational Excellence in Workforce Planning Addressing HIT Worker Shortages Through Operational Excellence in Workforce Planning Allen Kriete Vice President, Healthcare Services; TEKsystems Sanja Licina Senior Director, Talent Intelligence and Consulting;

More information

WHEN INDIVIDUALS SUCCEED ORGANIZATIONS WIN

WHEN INDIVIDUALS SUCCEED ORGANIZATIONS WIN WHEN INDIVIDUALS SUCCEED ORGANIZATIONS WIN THE WORKPLACE IS CHANGING There s a new dynamic in employee and employer relationships. Employees want to learn and grow throughout their entire careers. They

More information

Learn the secrets to becoming a great leader. LEADERSHIP. Questionnaire. Brian Tracy WWW.BRIANTRACY.COM

Learn the secrets to becoming a great leader. LEADERSHIP. Questionnaire. Brian Tracy WWW.BRIANTRACY.COM Learn the secrets to becoming a great leader. LEADERSHIP Questionnaire Brian Tracy WWW.BRIANTRACY.COM LEADERSHIP QUESTIONNAIRE BRIAN TRACY 1 LEADERSHIP QUESTIONNAIRE The only limit to our realization of

More information

IT WORKFORCE PERSPECTIVES

IT WORKFORCE PERSPECTIVES IT WORKFORCE PERSPECTIVES To optimize how organizations attract, develop and retain great IT people, it is critical to evaluate what happens at the line levels of IT and how organizations source, screen,

More information

The GRL Company. Recruitment Process Outsourcing (RPO) Solutions with a Results Driven Approach. Overview

The GRL Company. Recruitment Process Outsourcing (RPO) Solutions with a Results Driven Approach. Overview Recruitment Process Outsourcing (RPO) Solutions with a Results Driven Approach Overview The GRL Company specializes in Recruitment Process Outsourcing (RPO) solutions that decrease the time and expense

More information

Rethinking Talent Management: Where Do We Go from Here?

Rethinking Talent Management: Where Do We Go from Here? LEADING THE WAY IN SPECIAL ADVERTISING SECTION Rethinking Talent Management: Where Do We Go from Here? O BY Is the Great Recession finally over? While economists argue both sides, one thing is certainly

More information

Helping employers create lasting employee relationships

Helping employers create lasting employee relationships KELLY SERVICES PRESENTS Insight for human resource and staffing professionals THE KELLY INTELLIGENCE REPORT Helping employers create lasting employee relationships Six Strategies for Effective On-boarding

More information

Succession planning or smart talent management?

Succession planning or smart talent management? By Angela Hills, Senior Vice President, BlessingWhite Abstract Purpose This paper aims to identify what succession planning actually is, and the pro s and con s of buying-in or building talent in the organization.

More information

The Future of HR in Europe Key Challenges Through 2015

The Future of HR in Europe Key Challenges Through 2015 The Future of HR in Europe Key Challenges Through 2015 The Future of HR in Europe 1 Executive Summary Companies in Europe will face five particularly critical HR challenges in the near future: managing

More information

application and on-boarding for engineering professionals

application and on-boarding for engineering professionals application and on-boarding for engineering professionals Start with communication and transparency By joe lampinen introduction /02 On-boarding is becoming one of the most common challenges cited by engineering

More information

BUSINESS PERFORMANCE GUIDE

BUSINESS PERFORMANCE GUIDE BUSINESS PERFORMANCE GUIDE You might think one recruiting service is the same as the next. Not always. The services recruiting firms provide actually vary quite a bit some do more, some do less. Because

More information

EMERGING TRENDS IN HR AND RECRUITMENT SERVICES Martin Nicholls

EMERGING TRENDS IN HR AND RECRUITMENT SERVICES Martin Nicholls EMERGING TRENDS IN HR AND RECRUITMENT SERVICES Martin Nicholls WHO IS KELLY? Since 1946, Kelly has grown to be a global leader in delivering workforce solutions. Revenue exceeds US$5.6 b EMEA AMERICAS

More information

Using Workforce Analytics to Reduce Employee Turnover

Using Workforce Analytics to Reduce Employee Turnover Using Workforce Analytics to Reduce Employee Turnover White Paper This White Paper describes the challenges of reducing employee turnover in shift based organizations, and introduces Otipo s innovative

More information

e-colt Services Recruitment Process Outsourcing (RPO)

e-colt Services Recruitment Process Outsourcing (RPO) e-colt Services Recruitment Process Outsourcing (RPO) Introduction Recruitment Process Outsourcing (RPO) offers executives a potential competitive advantage in the marketplace as it provides organizations

More information

HRO - Early Findings and Best-in-Class Talent Management Metrics -

HRO - Early Findings and Best-in-Class Talent Management Metrics - HRO - Early Findings and Best-in-Class Talent Management Metrics - Kevin Martin Vice President and Principal Analyst, Human Capital Management Aberdeen Group October 23, 2008 AberdeenGroup 2007 Human Capital

More information

THE EVOLUTION of Talent Management Consulting

THE EVOLUTION of Talent Management Consulting Talent management consulting is the giving of professional, expert advice to executives who are put in charge of handling, directing, or managing those who have a capacity for achievement or success. THE

More information

THE NEW GENERATION OF SUCCESSION PLANNING

THE NEW GENERATION OF SUCCESSION PLANNING THE NEW GENERATION OF SUCCESSION PLANNING THE NEW GENERATION OF SUCCESSION PLANNING By Margaret Resce Milkint, Managing Partner, The Jacobson Group Subscribing to the forward-thinking outlook of a realistic

More information

What If Your In-House Physician Recruiting is Not Working? The Benefits of Recruitment Process Outsourcing for Healthcare Organizations

What If Your In-House Physician Recruiting is Not Working? The Benefits of Recruitment Process Outsourcing for Healthcare Organizations What If Your In-House Physician Recruiting is Not Working? The Benefits of Recruitment Process Outsourcing for Healthcare Organizations www.practicematch.com What If Your In-House Physician Recruiting

More information

Talent 2020: Surveying the talent paradox from the employee perspective The view from the Oil & Gas sector

Talent 2020: Surveying the talent paradox from the employee perspective The view from the Oil & Gas sector Talent 2020: Surveying the talent paradox from the employee perspective The view from the Oil & Gas sector Oil & Gas workforce segments at risk of attrition Operating company segments Production/operations

More information

Talent DNA that drives your business

Talent DNA that drives your business Talent DNA that drives your business Align your talent DNA and business strategy to achieve real success Accelerate your business with a strategic HCM solution that turns your human capital investment

More information

Will regional talent management practices keep up with the global pace?

Will regional talent management practices keep up with the global pace? Will regional talent management practices keep up with the global pace? A STUDY BY It s through employees that the organisation learns fast to turn around challenges and unpredictability into opportunities

More information

The New War for Talent in Analytics and Marketing Services

The New War for Talent in Analytics and Marketing Services The New War for Talent in Analytics and Marketing Services The analytics and marketing services sector is experiencing explosive growth. Influenced by major trends such as big data, digital and data-centric

More information

Industry Insight: Performance Management

Industry Insight: Performance Management Industry Insight: Performance Management Optimize Employee Performance to Maximize Business Performance You ve built an impressive talent hiring and screening approach, one that better predicts and ensures

More information

FIVE KEY PRINCIPLES FOR EXPATRIATE ROI. Working toward an effective program in an imperfect, rapidly changing world. By Yvonne McNulty, Ph.D.

FIVE KEY PRINCIPLES FOR EXPATRIATE ROI. Working toward an effective program in an imperfect, rapidly changing world. By Yvonne McNulty, Ph.D. FIVE KEY PRINCIPLES FOR EXPATRIATE ROI Working toward an effective program in an imperfect, rapidly changing world By Yvonne McNulty, Ph.D. Expatriation is a big topic and getting bigger. Tens of billions

More information

Employee Engagement Drives Client Satisfaction and Employee Success in Professional Services

Employee Engagement Drives Client Satisfaction and Employee Success in Professional Services Employee Engagement Drives Client Satisfaction and Employee Success in In professional services, business success is achieved through employee success. Organizations that prioritize top talent gain competitive

More information

10 Tips to Education Assistance Program Excellence

10 Tips to Education Assistance Program Excellence 10 Tips to Education Assistance Program Excellence White Paper by Heidi Milberg Director of Business Development General Physics Corporation www.gpworldwide.com General Physics Corporation 2011 As with

More information

W H I T E P A P E R E d u c a t i o n a t t h e C r o s s r o a d s o f B i g D a t a a n d C l o u d

W H I T E P A P E R E d u c a t i o n a t t h e C r o s s r o a d s o f B i g D a t a a n d C l o u d Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com W H I T E P A P E R E d u c a t i o n a t t h e C r o s s r o a d s o f B i g D a t a a n d C l o

More information

Partnering with a Total Rewards Provider

Partnering with a Total Rewards Provider CHAPTER 8 Partnering with a Total Rewards Provider changing market expectations place businesses under constant pressure to raise performance. So all eyes often turn to human resources (HR) to increase

More information

We design talent strategies that accelerate business outcomes.

We design talent strategies that accelerate business outcomes. 1 We design talent strategies that accelerate business outcomes. Where there are critical gaps, we build talent from within and attract new talent from the outside. At every level of the enterprise, we

More information

LEARNING. Cloud Computing: An Evolving Infrastructure for Learning THINK TANK EXECUTIVE

LEARNING. Cloud Computing: An Evolving Infrastructure for Learning THINK TANK EXECUTIVE INSIGHTS Cloud Computing: An Evolving Infrastructure for Learning Six Important Considerations to Examine Before Moving to The Cloud Discussion April 20, 2011 Learning Executive Think Tank Best Practices

More information

HR Technology Trends By Wilson Ten wilson@sandfil.com. SandFil International Right Talents, Right Results

HR Technology Trends By Wilson Ten wilson@sandfil.com. SandFil International Right Talents, Right Results HR Technology Trends By Wilson Ten wilson@sandfil.com TM Right Talents, Right Results What are the new challenges in HR? They Don t Understand We Can Deliver Deloitte's Aligned at the Top study says: "there

More information

Updated Requirements for Developing New Leaders and Onboarding New Hires

Updated Requirements for Developing New Leaders and Onboarding New Hires Updated Requirements for Developing New Leaders and Onboarding New Hires Over the past five years, companies have created efficiencies in operations while controlling headcount growth. The trend has been

More information

Outsourcing Rigor FIVE STEPS FOR IMPLEMENTING OUTSOURCING ENGAGEMENTS IN HIGHLY REGULATED ENVIRONMENTS MICHAEL KOPER AND JUAN LUEVANO

Outsourcing Rigor FIVE STEPS FOR IMPLEMENTING OUTSOURCING ENGAGEMENTS IN HIGHLY REGULATED ENVIRONMENTS MICHAEL KOPER AND JUAN LUEVANO Outsourcing Rigor FIVE STEPS FOR IMPLEMENTING OUTSOURCING ENGAGEMENTS IN HIGHLY REGULATED ENVIRONMENTS MICHAEL KOPER AND JUAN LUEVANO Regulation can present major obstacles for businesses that outsource

More information

HOW TO BECOME A WIZARD OF UNDERGRADUATE AND GRADUATE ADMISSIONS FOR NURSING

HOW TO BECOME A WIZARD OF UNDERGRADUATE AND GRADUATE ADMISSIONS FOR NURSING HOW TO BECOME A WIZARD OF UNDERGRADUATE AND GRADUATE ADMISSIONS FOR NURSING Five Best Practices for Admissions Officers and Enrollment Management Professionals Opportunities For Improving the Admissions

More information

The Business Case for Succession Planning. University of Florida Executive Education

The Business Case for Succession Planning. University of Florida Executive Education The Business Case for Succession Planning University of Florida Executive Education Succession Planning A continuous process of identification, assessment, and development of talented individuals as they

More information

The revolutionary recruiting solution that keeps your hiring processes in good health.

The revolutionary recruiting solution that keeps your hiring processes in good health. Jobvite Hire: Health & Sciences The revolutionary recruiting solution that keeps your hiring processes in good health. While Health & Science businesses are facing significant growth opportunities, both

More information

Workforce Planning Benefits

Workforce Planning Benefits Workforce Planning Benefits Seven Ways Workforce Planning Can Help Your Organization While surveys show that upwards of 90-percent of companies aren t getting the results they expected from a talent management

More information

We d like to do the same for you. Owen J. Sullivan CEO, Right Management President, Specialty Brands ManpowerGroup

We d like to do the same for you. Owen J. Sullivan CEO, Right Management President, Specialty Brands ManpowerGroup Business & Talent. Aligned. Regardless of the economic environment, your industry or geography, your size or your earnings, your most valuable asset is your workforce. How you manage this asset spells

More information

STRATEGIC WORKFORCE PLANNING LATEST TRENDS AND LEADING PRACTICE EXAMPLES

STRATEGIC WORKFORCE PLANNING LATEST TRENDS AND LEADING PRACTICE EXAMPLES STRATEGIC WORKFORCE PLANNING LATEST TRENDS AND LEADING PRACTICE EXAMPLES BERLIN, 21 MAY 2015 Julia Howes Mercer Workforce Analytics & Planning A WORKFORCE TSUNAMI IS APPROACHING COPYRIGHT MERCER 2015 STRATEGIC

More information

Optimizing the Talent Pool

Optimizing the Talent Pool Optimizing the Talent Pool Best Practices for Driving a Successful Talent Acquisition Strategy in Any Economic Climate ManpowerGroup Solutions Talent Based Outsourcing the number of jobless people worldwide

More information

Technology and Management Trends For Emerging HR Leaders 2015

Technology and Management Trends For Emerging HR Leaders 2015 Technology and Management Trends For Emerging HR Leaders 2015 The Human Resources landscape is changing at a rapid pace. The traditional HR role has evolved from that of a business function to that of

More information

Making HR Strategic: Integrated Human Capital Management Holds the Key

Making HR Strategic: Integrated Human Capital Management Holds the Key Making HR Strategic: Integrated Human Capital Management Holds the Key Leveraging Integrated Human Capital Processes and Data to Optimize Organizational Success March 2005 A New Strategic Wave There is

More information

2015 Healthcare. Recruiting Trends Survey. Key Findings. Contents. About this Survey. n Key Findings. n The Healthcare Employment Landscape

2015 Healthcare. Recruiting Trends Survey. Key Findings. Contents. About this Survey. n Key Findings. n The Healthcare Employment Landscape 2015 Healthcare Recruiting Trends Survey Contents n Key Findings n The Healthcare Employment Landscape n Recruiting Challenges n Recruiting Tools & Strategies n Conclusion About this Survey HEALTHeCAREERS

More information

Speakers: Barry Asin, President, Staffing Industry Analysts Ron Mester, President & CEO, ERE Media THURSDAY 11:45 AM PACIFICA 11, 12

Speakers: Barry Asin, President, Staffing Industry Analysts Ron Mester, President & CEO, ERE Media THURSDAY 11:45 AM PACIFICA 11, 12 THURSDAY 11:45 AM PACIFICA 11, 12 Concurrent Session: Threats and Opportunities in a Brave New World: Future State Towards the Staffing Singularity The Evolution of Total Talent Management Speakers: Barry

More information

Delivering Value to the Business. Why Your Current HR Systems Hold You Back

Delivering Value to the Business. Why Your Current HR Systems Hold You Back Delivering Value to the Business Why Your Current HR Systems Hold You Back Delivering Value to the Business Why Your Current HR Systems Hold You Back When your Human Resources organization directly contributes

More information

How to Win the War for Contact Center Talent: Seven Secrets to Better Hiring A Business Optimization White Paper

How to Win the War for Contact Center Talent: Seven Secrets to Better Hiring A Business Optimization White Paper How to Win the War for Contact Center Talent: Seven Secrets to Better Hiring A Business Optimization White Paper by: Kevin G. Hegebarth Vice President, Marketing HireIQ Solutions, Inc. 1101 Cambridge Square,

More information

HOW A PERFORMANCE MANAGEMENT SYSTEM CAN BUILD YOUR BENCH AND YOUR BOTTOM LINE STARTING RIGHT NOW

HOW A PERFORMANCE MANAGEMENT SYSTEM CAN BUILD YOUR BENCH AND YOUR BOTTOM LINE STARTING RIGHT NOW HOW A PERFORMANCE MANAGEMENT SYSTEM CAN BUILD YOUR BENCH AND YOUR BOTTOM LINE STARTING RIGHT NOW The Basics, Drivers and Benefits of Investing in Cloud-Based Performance Management Software WHAT IT IS

More information

People in the Cloud: Trends in Human Capital Management. May 8, 2013

People in the Cloud: Trends in Human Capital Management. May 8, 2013 People in the Cloud: Trends in Human Capital May 8, 2013 About ADP One of the world s largest providers of business outsourcing solutions and services for Employers ($9B*) Human Resources Payroll Benefits

More information

Change is happening: Is your workforce ready? Many power and utilities companies are not, according to a recent PwC survey

Change is happening: Is your workforce ready? Many power and utilities companies are not, according to a recent PwC survey January 2012 Change is happening: Is your workforce ready? Many power and utilities companies are not, according to a recent PwC survey At a glance Our utilities-industry survey shows that many companies

More information

Talent Management 2020

Talent Management 2020 Talent Management 2020 Future perspectives and scenarios CORNERSTONE WHITEPAPER INTRODUCTION Human Resources (HR) departments not only provide many internal services, such as recruitment, support and development

More information

Rethinking Human Resources in a Changing World

Rethinking Human Resources in a Changing World Rethinking Human Resources in a Changing World Executive summary kpmg.com KPMG INTERNATIONAL 02 Rethinking Human Resources in a Changing World The value of the Human Resources (HR) function elicits sharply

More information

27Employer. Branding. Insights. The Insider s Guide to Employer Branding

27Employer. Branding. Insights. The Insider s Guide to Employer Branding The Insider s Guide to Employer Branding 27Employer Branding Best Practice Insights By Scott Eilbes & Klaus Töpfer minutes thought leaders Insights Upsidedown That s how employer branding looks and feels

More information

MSP NEAT EVALUATION FOR KELLYOCG: NEAT Evaluation: MSP (Talent Management Focus) Market Segment: Talent Management Focus

MSP NEAT EVALUATION FOR KELLYOCG: NEAT Evaluation: MSP (Talent Management Focus) Market Segment: Talent Management Focus NEAT EVALUATION FOR KELLYOCG: MSP Market Segment: Talent Management Focus This document presents KellyOCG with the NelsonHall NEAT vendor evaluation for MSP (Wider Talent Management focus market segment).

More information

Inside Outsourcing. Inside with: Richard Crespin. Global Execuitve Director, HROA. January 24, 2007. Larry Janis interview with: Richard Crespin HROA

Inside Outsourcing. Inside with: Richard Crespin. Global Execuitve Director, HROA. January 24, 2007. Larry Janis interview with: Richard Crespin HROA January 24, 2007 Larry Janis interview with: Richard Crespin HROA From the Editor. Welcome to our current issue! Inside Outsourcing s goal is to provide you with articles of interest and with a forum for

More information

Becoming a Trusted HR Advisor

Becoming a Trusted HR Advisor Becoming a Trusted HR Advisor Prepared by Consulting/Talent & Rewards HR Effectiveness Presentation to University of California Topics for Today The Changing Role of HR in Organizations Today What s Getting

More information

A HOLISTIC VIEW OF TALENT How to enhance recruiting by building a talent supply chain. JOHN HEALY

A HOLISTIC VIEW OF TALENT How to enhance recruiting by building a talent supply chain. JOHN HEALY A HOLISTIC VIEW OF TALENT How to enhance recruiting by building a talent supply chain. JOHN HEALY CONTENTS p3 p4 p6 Introduction The problems with forecasts Accessing just-in-time talent p10 Beware the

More information

Recruitment Process: Why Outsource?

Recruitment Process: Why Outsource? Recruitment Process: Why Outsource? Open House November 2010 Think differently about work. John Loukas Manpower Business Solutions Director 2 RPO - Agenda RPO Overview - Definition RPO as a Talent Acquisition

More information

Career development planning and the changing workforce. Why the transition between different generations of workers makes it more important than ever

Career development planning and the changing workforce. Why the transition between different generations of workers makes it more important than ever Career development planning and the changing workforce Why the transition between different generations of workers makes it more important than ever 1 Table of contents Executive summary 3 The skill gap

More information

AS CEOS NEAR THE END OF THEIR CAREERS, THEY MUST NAVIGATE THE SUCCESSION

AS CEOS NEAR THE END OF THEIR CAREERS, THEY MUST NAVIGATE THE SUCCESSION 16_Berger 10/13/10 4:21 PM Page 169 Chapter 16 CEO Succession Planning Marshall Goldsmith, Executive Coach Leadership Development and Behavioral Change AS CEOS NEAR THE END OF THEIR CAREERS, THEY MUST

More information