Data Center. References: IT infrastructure for business development.

Transcription

1 IT infrastructure for business development Data Center References: 1

2 THE SCOPE OF THE SERVICES CLOUD COMPUTING Private Cloud Public Cloud Hybrid Cloud Object Storage DATA CENTER IT Equipment Colocation Dedicated Servers Beyond Server Disaster Recovery Telecommunications IT ADMINISTRATION Operating Systems Virtualization Systems Databases Apps IT INTEGRATION WAN and LAN Network Management IT Security ERP (including SAP), CRM, BI Big Data Audit and consulting About Beyond.pl Beyond.pl provides a full range of IT Infrastructure Services for business development since The company is the first carrier neutral Data Center in Poland. Beyond.pl is also a leader in Data Center and Cloud Computing services. It distinguishes itself on the market thanks to a complex approach towards its customers IT needs. Beyond.pl's Advantages Cloud Computing Beyond.pl was one of the first companies in Poland that developed and implemented the system of providing computing power as a service, with no need for purchasing hardware infrastructure. The Scope of the Services includes: Beyond.pl Private Cloud: dedicated infrastructure based on a chosen virtualization solution VMware, Hyper-V, Citrix, or Openstack e24cloud Public Cloud Poland s first cloud servers on demand Hybrid Cloud a combination of benefits offered by virtual servers with clients traditional infrastructures. Beyond.pl Data Center was the first in Poland to conduct the implementation of a SAP system in the cloud for VOX Meble. The Data Center was also nominated in the BEST IN CLOUD 2013 competition for its private cloud prepared for CONCORDIA UBEZPIECZENIA. Benefits from Beyond.pl s Cloud Computing includes: Scalability that supports business growth IT hardware cost reduction Shorter implementation time for new services and products Secured access to state-of-the-art technology solutions The ability to settle the OS and App costs on the basis of the actual use of the Service. Carrier Neutral The very first carrier neutral data center Independent and redundant links; facility connection through independent fiber-optic ducts from leading carriers Tier1 carriers: Cogent, Level3, RETN, TeliaSonera All domestic and regional carriers, including: Netia, Orange (TP SA), T-Mobile, and Atman The ability to connect to Internet Exchange points: AMS-IX, DE-CIX, EPIX, KIX, LINX, MSK-IX, NetIX, PLIX, PIX, PWR Thinx, TPIX. Safety Specialized data center Modern and constantly tested IT base Precise Environment Control System and Early Smoke Detection System (VESDA) Redundant cooling and power supply systems with extended UPS emergency power supply system Redundant fiber optic inputs from four sides 24/7/365 monitoring and constant supervision by qualified staff. Innovation Technology partnership: IBM, Intel, HP, HGST, Poznan University of Technology Team of experienced IT engineers and an internal R&D Department Original solutions supported by patent applications Pioneering cloud computing services Services matched with particular client s business needs The largest investment in Data Center industry in Poland new facility: Beyond.pl Data Center sales@beyond.pl

3 Beyond.pl - Facts and Figures Carrier neutral data center Data Centers 1st 1st SAP 1st Public Tier1 3 locations carriers: Over 7,000 sqm of space Energy efficiency PUE <1.5 under constant supervision implementation in a private cloud % availability Beyond.pl Data Center 2 >100,000 servers computing cloud in Poland power 14 supply redundancy MW All domestic and regional Power density from 22 kw per rack 2N carriers Cogent, Level3, RETN, TeliaSonera 2.5 Only h from Warsaw and Berlin Compliance with PMI DSS Services used by Our Clients Colocation Cloud computing Telecommunications Average Beyond.pl support response time 03:51 sec Distaster Recovery Center Tiered Storage Services IT Integration Apps Management Minimum Beyond.pl support response time Customer Satisfaction level regarding Beyond.pl s support services 00:20 sec 95.21% Operating System Management Virtualization Management Energy efficiency and IT environment monitoring 24/7/365 Database Management Number of Employees Country of Residence Business > 500 Poland UE USA Russia Others Finances and Industry Media and telecommunications Retail and e-commerce Services and other sales@beyond.pl 3

4 The Team Leader in data center and cloud computing services an interview with CEO of Beyond.pl IT equipment or an alternative data center for disaster recovery centers. The investors are attracted by revenues that grow dynamically, as well as many innovations on our market. The market report by Kapsch shows that Poland has the highest cloud computing service adaptation rate in all of Central Europe. According to the report created by PMR, the value of the cloud computing market in Poland was over 75,000,000 EUR last year, an increase by 30% YOY. Along with the growth of e-commerce market and the data center market dynamics, it makes Poland a leader in ICT services in Central Europe. Q: What is the motivation for foreign clients? MG: Security, reliability and cost optimization. The main advantage is low maintenance costs of IT infrastructure power and cooling. Beyond.pl Data Center 2 is one of the most energy efficient facilities on the market. Choosing our data centers is also connected with world famous competence levels of Polish engineers, and high standard of services. This is true in case of clients from both Eastern and Western Europe. Hence, the obvious decision to create yet another data center for our company. The location was also obvious Beyond.pl Data Center 2 is 2.5 h from both Warsaw and Berlin. Michał Grzybkowski co-founder and CEO of Beyond.pl, one of the most modern data center in Poland. The company is currently working on a new investment - Beyond Data Center 2. In 2013 Beyond.pl was awarded with the Forbes Diamond award. Q: Should companies build their own hardware infrastructure, or simply use data center services? MG: Having an infrastructure means not only dozens of problems for the heads of the IT depts., but it s also a business challenge for the boards. Using an external service is a remedy for IT and financial challenges. There are very few cases where building your own solution is profitable. In fact, these refer only to those companies that have immense needs in terms of scale, exceeding 1,000 sq. m., no growth perspectives, and clear uncommon requirements regarding hardware. In all of the remaining cases, business calculations prove tenancy to be more cost-effective and better grounded. Especially if we value the time, cost optimization, CAPEX-OPEX exchange, if we have an expensive capital (high WACC) and changeable needs. Q: What are the reasons behind building a Beyond.pl Data Center 2? We rely on previous experiences and listen to our clients needs. Their growing businesses need new space to develop. The market of data center services in Poland is growing rapidly. It is estimated that during the next few years the market in Poland should grow in 17-19% a year up to the value of 450,000,000 EUR in Q: Is Poland appealing for foreign customers? MG: Polish market attracts not only foreign clients, but also more and more investors. Former ones are looking for locations for their Q: Your activities are connected with huge power demand - today, data centers in the U.S. consume 5% of electric power in this country. Are you going to build autonomous power plants for your data centers anytime soon? MG: We ve prepared three electricity ducts for Beyond.pl Data Center 2, one of which has its own planned source of power. There are various possibilities. Some companies use fuel cells or gas power stations. Data centers own sources of power is a natural trend, and I believe that using them is one of the natural consequences of development of data centers. If for example we can guarantee a fixed power price for five years, it is a great competitive advantage. Q: You mentioned security - could you elaborate on this one? MG: Our industry is regulated by very strict safety norms, like ISO or PMI DSS, just to mention a few. The building is located in an industrial area. Licensed security guards, technical teams and maintenance teams are on site 24/7. We have no neighbors closer than few hundred meters. We re far away from any river, close to the urbanized area, yet outside of the city, close to the freeway ca. 5 km and the airport, but not too close. There are no immediate threats around, like a gas station, highways or an air corridor for planes. Q: What is the availability of Beyond.pl s Data Center 2? MG: %. Q: So Beyond.pl Data Center 2 meets the TIA-942 requirements for TIER IV? MG: First of all, our clients are the ones who make decisions about the standard, not the providers or the designers. Our data center is prepared for multi-tier operation from TIER I to TIER IV. We distinguish ourselves by offering great flexibility. We re tenacious in one thing, though because of the fact that we care about the finances of our clients, and for environmental reasons as well. Beyond.pl Data Center 2 has energy efficiency of PUE < sales@beyond.pl

5 The Team Complex IT Services for Business - an interview with Beyond.pl s representatives Q: Choosing the right data center is a serious decision. What should one look for while making it? MB: Evaluate the location in terms of how easy it is to reach the data center, if you need it, and how resistant it is against natural threats. Check how flexible the data center is companies that provide only out-of-the-box solutions may not satisfy your individual needs. Verify the reliability: expect accessibility of over 99.99%, an on-site team, and constant facility monitoring. Talk about the development efficiency: how fast this provider can implement your services. And what s equally important verify the business stability of your potential partner. If the company s still growing, it means that it can run its services right and the clients trust it. Q: Most data centers, especially those in Western Europe, do not provide advanced services and choose to stay with maintaining an infrastructure for IT equipment. MB: Beyond.pl is more than just colocation, dedicated servers, and cloud computing. We administer grid systems, provide streaming services, design, configure, and build WAN, LAN, SAN, and VPN networks that support both IPv4 and IPv6. We also administer operating systems for all Linux, Windows and Solaris distributions. In order to help our clients, we administer virtualization systems, databases, and backup systems. And if the client wishes so, we can also administer application software. That s why we gain recognition among foreign clients, who look for the largest service portfolio. Q: What about clients that would like to change the provider? Individual clients rarely have any experiences with that. JM: We understand the customer s concern, but at the same time after performing lots of customers migration to our environment, we know that this process, if properly designed, is succesful and can benefit with many profits. And companies should make choice on the basis of technological and business benefits. Jaroslaw Morawski, Director of Sales Department, Beyond.pl Malgorzata Bienkowska, Key Account Manager, Beyond.pl Q: How such a project looks like? JM: The first stage is environment audit. Just like in disaster recovery plans, this means resource qualification. We get a portfolio with information on the resources and their relations and correlation with business functionalities. They can be divided into migration groups, with each of the groups supporting one of the key business and/or IT components. On such a basis we rank the resources, which allows us to prepare a relocation method adjusted to a particular company. Next, we prepare a task plan, a timeline, a budget and resources necessary to realize the project. Q: Is migration to Beyond.pl connected with technological issues? JM: No. Our data center uses Tier 1 carriers, we re directly connected to the Internet backbone and we have access to Internet exchange points. The migration doesn t mean any limitations regarding data synchronization. And thanks to great communication and logistic infrastructures reaching the data center for clients is not a problem. Q: Will you come to pick up the equipment? JM: I personally participate in various projects. My cell phone number is available for our clients 24/7. We re here to solve problems. Clients call and say they need more hardware, they have a new app, or experience problems with database integration. We take over and find the solution. Q: What can you tell about cultural differences among foreign clients? JM: We work for international clients, and our standard is to adjust to clearly specified expectations and to work in accordance with procedures defined by our clients. Our employees are well experienced and trained in terms of communication with clients all over the globe. And the distinguishing factor is that we are at one s disposal. sales@beyond.pl 5

6 The Benefits Opportunity to cut electricity bills by around 50% Choose Poland and save IT budget on bills Quality improvement thanks to IT outsourcing 1,2 Power Surge: Average electricity prices for industrial users in Germany 1 0,8 0,6 0,4 Increased safety of IT equipment thanks to its geographical dispersion Renewable energies surcharge Euro per kwh The Case: Companies as large as Dow Chemical, with a plant that consumes one percent of the entire country s electricity, and as small as rural, family-owned businesses, invest in their own power-generation infrastructure. The driving factor is the 22 percent governmentmandated levy to fund renewable-energy sources, which has resulted in high electricity prices. The Issue: There are currently four important economic policy instruments being implemented within the German climate policy framework that influence energy prices for industrial companies, both directly and indirectly. The Enviromental Tax Reform introduced taxes on energy and electricity (consumption with direct influnce on energy price); The Combined Heat and Power Act (a levy with indirect influence on energy price); The EU Emission Trading Scheme (direct influence on ETS installations and indirect influence when electricity providers pass on the cost to electricity consumers); The Renewable Energy Act (a levy with indirect influence on energy price) Increasing instability of Germany s power grid, along with hiden and direct cost, drives German companies to look for competitive alternatives in a close locations. The Solution: 0, Data center migrations to Beyond.pl facilities in Poznan only hours drive from Berlin with remote hands services and other management services. Utilizing Beyond.pl data centers as a part of a business continuity plan, and choosing the service disaster recovery option at Beyond.pl Create the company s own infrastructure in Beyond.pl data centers thanks to private data center opportunity. Focus on core business and support of innovation Access to external knowledge and skills IT infrastructure for business development 6 sales@beyond.pl

7 Beyond.pl Services SERVICES COMPETENCES ADDITIONAL SERVICES REFERENCES I.A. IT INTEGRATION, MIGRATION, IT CONSULTING, ENVIROMENTS DESIGNING APPLICATION ADMINISTRATION - BACKUP DATABASE ADMINISTRATION - LICENSE TENANCY - BACKUP OPERATING SYSTEM ADMINISTRATION - LICENSE TENANCY - BACKUP VIRTUALIZATION SYSTEM ADMINISTRATION - LICENSE TENANCY IT EQUIPMENT - dedicated servers - storage - network equipment CLOUD COMPUTING: - Private Cloud - Public Cloud - Hybrid Cloud - Object storage - TELECOMMUNICATIONS - NETWORK SOLUTIONS COLOCATION - from 1U to 48 U (APC) cabinet - dedicated suite - cluster of server rooms - private data center - MAINTENANCE (POWER AND COOLING) - TELECOMMUNICATIONS - LOGISTICS - REMOTE HANDS sales@beyond.pl 7

8 The Benefits 40% lower project costs in comparison to the model including hardware purchase Online insurance policy sales system implementation within the cloud 1/3 shorter project realization time thanks to the use of Beyond.pl s resources Changing CAPEX to OPEX The Case: Concordia Ubezpieczenia, leader in agriculture insurance market. During the recession, the company needed to increase sales to break the disastrous economic depression. They decide to increase sales by implementing mobile tools for brokers. The Issue: How to limit financial risk connected with the new solution? How to save time and implement the solution ahead of the competition? How to reach the market as fast as possible? How to gain knowledge and resources necessary for the realization of this project? The Solution: 1. Analyzing possible hardware solutions from colocation to cloud computing 2. Choosing VMware-based private cloud 3. Engaging Beyond.pl s administrators in the app design team 4. Verifying app requirements against the computing power of the infrastructure 5. Simultaneous works of the Beyond.pl/Concordia cross team on the app and the IT resources 6. Continuous scaling of the infrastructure in accordance with the use of the sales system by the brokers team. Meeting the availability and safety standards of finance and insurance industries The Outcome Currently 1,500 insurance policies are sold daily with the use of the system based on Beyond.pl s private cloud The insurance policy sales system is used by over 12,000 users, and its database is managed by Beyond.pl We knew that the previous data center and fairly small IT team would not meet the high expectations of the new app. After some background check, Concordia decided to cooperate with the solid data center of Beyond.pl, and have chosen the private cloud service. Additionally, it enabled us to meet the availability and safety standards of finance and insurance industries right from the very beginning. Marcin Kmetko, Head of the IT Office with Concordia 8 sales@beyond.pl

9 Carrier Neutral Data Centers Beyond.pl is a carrier-neutral data center that offers global connectivity with more than 10 carriers in-house and global IXs through PIX and PLIX. Telecommunications Service Security Beyond.pl administers all cables and patches, allowing you to connect to every destination in the world in a safe and secured manner. Beyond.pl s priority is to provide its clients with Internet bandwidth ensuring perfect communications between their locations, and excellent visibility of their services all over the country and the world. Tier1 Carriers Leading Domestic Carriers Internet Exchange Points Cogent Communications Orange (TP SA) AMS- IX Deutsche Telekom Atman DE- CIX Level3 Communications Exatel EPIX CentryLink Hawe KIX NTT Communications Netia LINX RETN Pionier MSK- IX TeliaSonera International Carrier T- Mobile NetIX Seabone GTS PLIX Tata Communications Legend: Available Active PIX PWR Thinx TPIX AMS- IX Beyond.pl sales@beyond.pl 9

10 The Benefits 50% lower costs in comparison to the model including hardware purchase The first SAP implementation in the cloud in Poland The Case: VOX Meble, interior design market leader. The company faces a challenge: We have multiple sources of costs and income. In order to create a successful operating strategy for the Group, we need controlling solutions for particular entities. The result is the plan of implementing a SAP system. The Issue: How to implement the system quickly? How to provide support for a modular SAP solution that will evolve in the future? How to limit the costs of implementing a controlling system? The Solution: 1. Analyzing system and legal compliance issues for SAP implementation in a private cloud 2. Preparing test environments for VOX and a spare environment for the SAP system 3. Launching the first 3 SAP modules in a dedicated private cloud 4. Flexible computing power increase along with implementing further SAP modules for Meble VOX. The first Polish SAP implementation in the cloud Implementation realized 30 days ahead of the initially agreed deadline Project implementation despite personnel deficits The process compliant with safety rules and regulatory requirements The know-how used in yet another IT Project Maintaining SAP on our own is unprofitable for us. Firstly, it would require purchasing very expensive hardware, as well as regularly updating it. Secondly, it would be difficult for us to achieve the safety levels ensured by Beyond.pl. Maciej Pawełczak, IT Department Vox 10 sales@beyond.pl

11 Excellent Technology Base Beyond.pl is a leader in providing data center services. From the very beginning the company developes its competences regarding the technology base for IT Infrastructure. Thanks to that, it is the only company on the market with the know-how sufficient to design, build, and operate data centers. Beyond.pl operates data centers in three locations: Beyond.pl Data Center 1, Polwiejska 42 Street, Poznan Beyond.pl Data Center 2, Dziadoszanska 10, Poznan Beyond.pl Data Center 3, Rubiez 46, Poznan. Beyond.pl Data Center 1 The first Beyond.pl s data center, with 800 sqm of space, was given at clients disposal in Safety and Reliability Three chambers separated in terms of fire and moisture protection Multi-area access control Biometrics Open door detection system CCTV, 24/7/365 surveillance Two independent Support Teams on site (infrastructure and technology) Power supply and environment parameter monitoring IT Service monitoring Round the clock surveillance with infrared cameras Secured load area and the store Power Security Two fully independent power junctions 20 tons of batteries Redundant Power Supply System Two independent switch rooms with dedicated UPS systems Independent cable routes and power buses Autonomous 1.85 MVA generators Fuel tanks with 36 h reserve Refilling "under load" from external tanks Round the clock surveillance and cyclic testing procedures Cooling and Environment Control Highly efficient precise air conditioning system Two lines for coolness production and distribution Two independent sets of refrigerating units Backup cooling systems Coolness distribution monitoring and control Hot and cold aisles Temperature and moisture monitoring Cyclic surveillance with infrared cameras Fire Protection Early Smoke Detection Systems: VESDA Central analyzer for smoke particles Automatic fire suppression systems: dual zone under and above the raised floor Fire suppression system certified for EU use, based on neutral gas Telecommunications Services Telecommunications services from international operators: Cogent Communications, Level3 Communications, TeliaSonera, RETN, as well as domestic and regional ones, e.g.: Orange (TP S.A.), Exatel, GTS, Atman, Netia, T-Mobile, PIX, PLIX Direct connections with backbone networks from leading operators Two independent distribution nodes for network services Data transfer protection and active system monitoring Firewalls, load balancing, data retention sales@beyond.pl 11

12 Beyond.pl Data Center 2 The Biggest Data Center in Central Europe The new Beyond.pl s investment, with over sq.m. of state-of-the-art colocation space designed in accordance with international guidance, which offers the ability to choose the standard of services (from TIER I to TIER IV). Features of Beyond.pl Data Center 2: The biggest technology space for IT equipment colocation in Central Europe The ability to adapt IT compartments to client s individual needs Carrier neutral services from leading Tier 1 international carriers, and all of the domestic carriers and easy access to Polish and global IXs Asset Reserves - the key elements of the technical infrastructure are designed to meet the future needs of the rapidly growing market Key system redundancy and elimination of the Single Point of Failure (SPoF) Power Supply Stability two independent, redundant power lines with backup UPS devices, and the Power Generator System Energy efficiency with PUE < 1,5 under constant supervision State-of-the-art technology the data center is equipped with systems that meet various requirements resulting from the way it is used by specific customers Separated spaces, multi-area access control, biometrics, CCTV, and continuous monitoring Highly skilled engineering team with support from Poznan University of Technology sales@beyond.pl

13 Beyond.pl Data Center 3 Beyond.pl s next Data Center is located at 46 Rubiez Street in Poznan. The location ensures perfect technology environment conditions, as well as access to telecommunications services. Physical Security Round the clock facility and area surveillance Trespassing Signalization System CCTV numerous cameras inside and around the facility Continuous full access control Operation Continuity Power Supply based on two independent Power Junctions Doubled Power Supply System with UPS devices and power generators Continuous moisture control thanks to state-of-the-art redundant precise air conditioning technology solution Appropriate ambient temperature ensuring ideal working conditions for all the hardware, thanks to an advanced area cooling system Cyclic surveillance with infrared cameras Fire Protection Fire Threat Signalization System Modern fire suppression system based on neutral gas Early Smoke Detection Systems: VESDA Telecommunications Services Independent, redundant fiber optic links to among others Beyond.pl Data Center 1 Telecommunications services from international operators: Cogent Communications, Level3 Communications, TeliaSonera, RETN, as well as domestic and regional ones, e.g.: Orange (TP S.A.), Exatel, GTS, Atman, Netia, T-Mobile, PIX, PLIX. Disaster Recovery Center The Disaster Recovery Center Service from Beyond.pl guarantees continuous operation and keeping access to valuable data. Benefits: Continuous operation in case of force majeure Eliminating costs of maintaining an own backup location, backup hardware and a team of engineers 24/7 service availability with very short starting time Internet access and the ability to create backup workstations for strategic personnel High security level, compliant with international TIER III standards. Disaster Recovery Center implementation process at Beyond.pl: Defining client s functional expectations and creating a Business Continuity Policy Defining expectations regarding data processing Disaster Recovery Solution Project audit, design, and choice of products and tools Implementation of the solution Maintenance and upgrades. sales@beyond.pl 13

14 Gain with us - Partnership Programme Expand the portfolio of your company s services and benefit on the biggest data center in Central Europe. For whom is this offer? Companies developing and implementing ERP systems, Companies providing business consulting and business advisory services, Developers and designers of IT solutions Resellers and VARs Internet Software House, interactive agencies and advertising agencies Internal and external outsourcers of IT services. Models of Partnership Programme PARTNERSHIP MODEL You offer Beyond.pl Data Center 2 space and services as an authorized partner present the data center services using the support of the Beyond.pl brand. At your disposal is a package of ready-made handouts and promotion materials. RESELLER MODEL You offer Beyond.pl Data Center 2 space and services under your own brand all handouts and promotion materials used in the sales process are prepared according to your guidelines. COOPERATION MODEL Together we create a joint offer according to your competences and capabilities in terms of sales area. We provide Partners with: promotional materials, technological specifications and model contracts, full support for the design solution for the client, assistance in preparing a dedicated offer ongoing technical support and professional guidance. Private Data Center Thanks to the reseller option you can extend your company s portfolio of services without the need to invest in your own building infrastructure. At your disposal is autonomous, equipped with separate access and dedicated infrastructure, perfect for providing data center services. We offer separated technical space in the state-of-the-art Beyond.pl Data Center 2. Each choice comes with primary and backup power supply, air conditioning, physical security, IT security, fire protection, as well as 24/7/365 monitoring and maintenance. Beyond.pl provides services that can be tailored to your needs: dedicated locked cage dedicated server space in a separate room cluster of server rooms. As part of the additional services we offer: separate office space separate storage areas parking space sales@beyond.pl

15 Beyond.pl Data Center FAQ Why Beyond.pl? Complex approach towards its customers IT needs from colocation to apps administration Carrier neutrality State-of-the-art data centers Energy efficiency with constant monitoring Experienced team onsite Why Poland? Low and reliable electricity prices Facilities conveniently located in Central Europe Low risk of natural disasters Standards that meet the most rigorous requirements of customers. Dynamic data center market with annual growth of 20% Address of Data Centers Polwiejska 42 Street, Poznan POLAND Rubiez 46 Street, Poznan POLAND Dziadoszanska 10 Street, Poznan POLAND What is Your Connectivity? What is cooling process? What are security standards? Describe security systems and processes that protect customers equipment from unauthorized access. Which areas are under video surveillance? What are the energy efficiency standards? Describe your system of cable ducts, ends & junctions. Is the raised floor height greater than 30 inches (76.2 cm)? Is the floor loading 150 lbs/ft (732 kg/m) or greater? Please describe your power circuits including the rack infrastructure. How many Amps are available in A and A+B configuration? Is there an Amp limitation for the racks? Is it upgradable? Is the availability of the Data Center 99.99% or higher? Beyond.pl is carrier-neutral and offers global connectivity with more than 10 carriers in-house and close access to all Internet Exchange points. Beyond.pl administers all cables and patches, allowing you to connect to every destination in the world in a safe and secured manner. for details see pages: 11, 12, 13 Our advanced data center cooling solutions drastically reduce energy consumption and housing costs. Beyond.pl places data center security at the forefront of its operations. The entire data centers are heavily secured against all possible forms of danger. The highest precautions and preliminary countermeasures are taken to safeguard your housed installations, leading to minimized risk and maximum uptime for your (missioncritical) applications. Beyond.pl has a strict access policy. Nobody has access to your facilities without your prior approval. for details see pages: 11, 12, 13 The system elements apart from all technical components are: list of granted access, dead-man doors, biometrics, separated zones, HD CCTV and 24/7/365 licensed security guards on-site. All critical component facilities are under constant security. On customer request we provide dedicated monitoring of specified areas and equipments. We have an increased awareness of energy cost and savings. Beyond.pl guarantees the highest possible data center availability while using less power than standard data centers resulting in a substantial cost reduction. Because we use multiple sources of power, our data centers always have enough power to run your (mission-critical) applications. for details see pages: 11,12,13 Cable ducts are redundant Cat.7. Raised floor is 100 cm (39.4). Floor loading is 300 lbs. Each rack is provided with two connections (line A, line B), 3ph- 32 A- every phase. PDU as a standard. 32 Amps x 3 ph. Standard limit 3x 32 Amps. Optionally, it may be larger. The availability is 99,995%. We fulfill the conditions of Tier 4. What is the support? Our 24 x 7 support services it s ready to aid you with every problems. Beyond.pl s engineers and technicians provide comprehensive support services around the clock, using sophisticated network monitoring and reporting tools. In addition to the daily support teams, our Remote Hands rapid response service can carry out on-site tasks for you at any time of the day. sales@beyond.pl 15

16 IT infrastructure for business development Beyond.pl phone: fax: